05.08.2013 Views

Satellite® T210/T230 Series User's Guide - Howard Computers

Satellite® T210/T230 Series User's Guide - Howard Computers

Satellite® T210/T230 Series User's Guide - Howard Computers

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

182 If Something Goes Wrong<br />

If you need further assistance<br />

If you need further assistance<br />

If you have followed the recommendations in this chapter and are<br />

still having problems, you may need additional technical assistance.<br />

This section contains the steps to take to ask for help.<br />

Before you contact Toshiba<br />

Since some problems may be related to the operating system or the<br />

program you are using, it is important to investigate other sources<br />

of assistance first.<br />

Try the following before you contact Toshiba:<br />

❖ Review the troubleshooting information in your operating<br />

system documentation.<br />

❖ If the problem occurs while you are running a program, consult<br />

the program’s documentation for troubleshooting suggestions.<br />

Contact the software company’s technical support group for<br />

their assistance.<br />

❖ Consult the dealer from whom you purchased your computer<br />

and/or program. Your dealer is your best source for current<br />

information.<br />

For the detailed specifications for your computer, visit<br />

pcsupport.toshiba.com. Click Product Support, search for your<br />

model, and then click Detailed Specs.<br />

Contacting Toshiba<br />

If you still need help and suspect that the problem is<br />

hardware-related, Toshiba offers a variety of resources to help<br />

you.<br />

Toshiba’s Technical Support Web site<br />

For technical support, or to stay current on the most recent software<br />

and hardware options for your computer, and for other product<br />

information, be sure to regularly check the Toshiba Web site at<br />

pcsupport.toshiba.com.<br />

Toshiba voice contact<br />

Before calling Toshiba, make sure you have:<br />

❖ Your computer’s serial number<br />

❖ The computer and any optional devices related to the problem<br />

❖ Backup copies of your Windows ® operating system and all<br />

other preloaded software on your choice of media

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!