Satellite® A350 Series User's Guide - Kmart
Satellite® A350 Series User's Guide - Kmart Satellite® A350 Series User's Guide - Kmart
178 If Something Goes Wrong Resolving a hardware conflict ❖ Verify that the network connection is configured to obtain its Internet Protocol (IP) address dynamically: 1 Click Start, and then Network. 2 Click View Status. 3 Click Details. 4 Verify that the DHCP Enabled setting is set to Yes. 5 Click Close. ❖ Use IPCONFIG to verify that the computer has a useful IP address—one other than the private address of 169.254.xxx.xxx assigned by Windows ® . 1 Click Start to open the Start menu. 2 Type Cmd in the search field. 3 At the top-left of the Start menu, click cmd.exe to open the command prompt. 4 Enter IPCONFIG /ALL and press Enter. The IP address for each active network adapter will be displayed. ❖ Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi ® part of your network. ❖ Use the PING command to verify a connection to the gateway at 192.168.1.1 (a default gateway for most wireless routers). 1 Click Start to open the Start menu. 2 Type Cmd in the search field. 3 At the top-left of the Start menu, click cmd.exe. 4 Enter PING 192.168.1.1 at the command prompt, and press Enter. If “Request Timed Out” or another error message appears in response, then the problem is probably Wi-Fi ® -related. ❖ If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new firmware releases.
If Something Goes Wrong DVD operating problems 179 The Windows ® operating system wireless management facility does not work. If you are using an external Wi-Fi ® adapter (an ExpressCard ® , USB adapter, or other variety), check if the adapter comes with its own management utility. If it does, the utility may be disabling the Windows ® operating system wireless management facility, in which case you must use the adapter's management utility. If the documentation that accompanies the adapter does not provide enough information to determine if this is the case, contact that vendor's support group for further advice. DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 Verify that the disc is in a format that the drive supports. 2 Ensure that the disc is properly inserted in the drive tray. 3 Use the DVD Player software that came with your computer to view DVD movies. 4 Clean the disc and try again. A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. 5 Verify that your computer recognizes your optical drive by clicking Start, and then Computer. The optical drive should appear in the list. 6 See “Checking device properties” on page 164 for instructions on using Device Manager to view the optical drive properties. 7 Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title. Change the setting for when to turn off the display using the following steps: 1 Click Start, Control Panel, System and Maintenance, and then Power Options.
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- Page 133 and 134: Protect & Fix The features availabl
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- Page 137 and 138: Utilities Setting passwords 137 6 C
- Page 139 and 140: Utilities TOSHIBA PC Diagnostic Too
- Page 141 and 142: Mouse Utility Utilities Mouse Utili
- Page 143 and 144: NOTE Utilities TOSHIBA Hardware Set
- Page 145 and 146: NOTE Utilities TOSHIBA Hardware Set
- Page 147 and 148: Utilities TOSHIBA Button Support 14
- Page 149 and 150: TOSHIBA Accessibility Utilities TOS
- Page 151 and 152: Fingerprint Logon Utilities Fingerp
- Page 153 and 154: ConfigFree ® NOTE NOTE Utilities C
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- Page 159 and 160: If Something Goes Wrong Problems wh
- Page 161 and 162: If Something Goes Wrong The Windows
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- Page 177: Wireless networking problems NOTE N
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- Page 187 and 188: Toshiba voice contact If Something
- Page 189 and 190: Appendix A Hot Keys/TOSHIBA Cards H
- Page 191 and 192: Application Cards NOTE Hot Keys/TOS
- Page 193 and 194: Hot Keys/TOSHIBA Cards Hot key func
- Page 195 and 196: Power plan Fn + or Hot Keys/TOSHIBA
- Page 197 and 198: Hibernation mode Fn + or Hot Keys/T
- Page 199 and 200: NOTE Display brightness Hot Keys/TO
- Page 201 and 202: Disabling or enabling the TouchPad
- Page 203 and 204: Keyboard hot key functions Hot Keys
- Page 205 and 206: Glossary Acronyms TECHNICAL NOTE: S
- Page 207 and 208: Terms A B Glossary 207 SDRAM synchr
- Page 209 and 210: Glossary 209 central processing uni
- Page 211 and 212: E Glossary 211 double-click — To
- Page 213 and 214: I K L Glossary 213 Hibernation —
- Page 215 and 216: N O P Glossary 215 network — A co
- Page 217 and 218: S Glossary 217 RJ11 — A modular c
- Page 219 and 220: Index A AC adaptor 46 AC power (DC-
- Page 221 and 222: problem with display settings/ curr
- Page 223 and 224: inserting 92 positioning 93 optical
- Page 225: Windows® Start menu 84 starting up
If Something Goes Wrong<br />
DVD operating problems<br />
179<br />
The Windows ® operating system wireless management<br />
facility does not work.<br />
If you are using an external Wi-Fi ® adapter (an ExpressCard ® , USB<br />
adapter, or other variety), check if the adapter comes with its own<br />
management utility. If it does, the utility may be disabling the<br />
Windows ® operating system wireless management facility, in which<br />
case you must use the adapter's management utility. If the<br />
documentation that accompanies the adapter does not provide<br />
enough information to determine if this is the case, contact that<br />
vendor's support group for further advice.<br />
DVD operating problems<br />
If you experience a problem playing DVDs, you may be able to fix<br />
the problem yourself.<br />
For general problems playing a DVD title, try the following steps:<br />
1 Verify that the disc is in a format that the drive supports.<br />
2 Ensure that the disc is properly inserted in the drive tray.<br />
3 Use the DVD Player software that came with your computer to view<br />
DVD movies.<br />
4 Clean the disc and try again.<br />
A dirty drive can also cause audio problems. If you have tried<br />
several discs and all fail, consider sending your drive to an<br />
authorized service provider to get it cleaned.<br />
5 Verify that your computer recognizes your optical drive by<br />
clicking Start, and then Computer. The optical drive should<br />
appear in the list.<br />
6 See “Checking device properties” on page 164 for instructions<br />
on using Device Manager to view the optical drive properties.<br />
7 Check the Toshiba Web site for new information on optical<br />
drives and their operation.<br />
A blank screen appears while watching a DVD-ROM movie<br />
or title.<br />
Change the setting for when to turn off the display using the<br />
following steps:<br />
1 Click Start, Control Panel, System and Maintenance, and<br />
then Power Options.