Satellite® A350 Series User's Guide - Kmart

Satellite® A350 Series User's Guide - Kmart Satellite® A350 Series User's Guide - Kmart

05.08.2013 Views

174 If Something Goes Wrong Resolving a hardware conflict ExpressCard ® checklist ❖ Make sure the card is inserted properly into the slot. ❖ Make sure all cables are securely connected. ❖ Occasionally a defective ExpressCard ® slips through quality control. If another computer with a ExpressCard slot is available, try the card in that machine. If the card malfunctions again, it may be defective. Resolving ExpressCard ® problems Here are some common problems and their solutions: The slot appears to be dead. ExpressCards ® that used to work no longer work. Check the ExpressCard ® status: 1 Click Start, Control Panel, System and Maintenance, and then Device Manager. 2 Double-click the appropriate ExpressCard, which will be listed under one of the categories shown, for example: Disk drives, Network adapters, Other, etc. The operating system displays your ExpressCard’s Properties dialog box, which contains information about your ExpressCard configuration and status. The computer stops working (hangs) when you insert an ExpressCard ® . The problem may be caused by an I/O (input/output) conflict between the socket and another device in the system. Use Device Manager to make sure each device has its own I/O base address. See “Fixing a problem with Device Manager” on page 164 for more information. Since all ExpressCards ® share the same socket, each card is not required to have its own address. Hot swapping (removing one ExpressCard ® and inserting another without turning the computer off) fails. Follow this procedure before you remove an ExpressCard ® : 1 Click the Safely Remove Hardware icon in the Notification Area. The Safely Remove Hardware screen appears.

If Something Goes Wrong Resolving a hardware conflict 2 Click Safely remove for the device you want to swap. 3 Select the item you wish to remove and click OK. 4 Remove the device when told it is safe to do so. 175 Never swap modules when the computer is in Hibernation or Sleep mode. This is known as “warm swapping” and is not supported. For more information on Hibernation and Sleep modes see “Hibernation mode” on page 67 and “Sleep mode” on page 67. The system does not recognize your ExpressCard ® . Refer to the ExpressCard ® documentation. Removing a malfunctioning card and reinstalling it can correct many problems. An ExpressCard ® error occurs. Reinsert the card to make sure it is properly connected. If the card is attached to an external device, check that the connection is secure. Refer to the card’s documentation, which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper. Some printers will not start printing when there are just two or three sheets of paper left in the tray. Make sure the printer cable is firmly attached to the computer and the printer. Run the printer’s self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in “Setting up a printer” on page 65 or in the instructions that came with the printer.

If Something Goes Wrong<br />

Resolving a hardware conflict<br />

2 Click Safely remove for the device you want to swap.<br />

3 Select the item you wish to remove and click OK.<br />

4 Remove the device when told it is safe to do so.<br />

175<br />

Never swap modules when the computer is in Hibernation or Sleep<br />

mode. This is known as “warm swapping” and is not supported. For<br />

more information on Hibernation and Sleep modes see “Hibernation<br />

mode” on page 67 and “Sleep mode” on page 67.<br />

The system does not recognize your ExpressCard ® .<br />

Refer to the ExpressCard ® documentation.<br />

Removing a malfunctioning card and reinstalling it can correct<br />

many problems.<br />

An ExpressCard ® error occurs.<br />

Reinsert the card to make sure it is properly connected.<br />

If the card is attached to an external device, check that the<br />

connection is secure.<br />

Refer to the card’s documentation, which should contain a<br />

troubleshooting section.<br />

Printer problems<br />

This section lists some of the most common printer problems.<br />

The printer will not print.<br />

Check that the printer is connected to a working power outlet,<br />

turned on and ready (on line).<br />

Check that the printer has plenty of paper. Some printers will not<br />

start printing when there are just two or three sheets of paper left in<br />

the tray.<br />

Make sure the printer cable is firmly attached to the computer and<br />

the printer.<br />

Run the printer’s self-test to check for any problem with the printer<br />

itself.<br />

Make sure you installed the proper printer drivers as shown in<br />

“Setting up a printer” on page 65 or in the instructions that came<br />

with the printer.

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