Satellite® A350 Series User's Guide - Kmart
Satellite® A350 Series User's Guide - Kmart Satellite® A350 Series User's Guide - Kmart
172 If Something Goes Wrong Resolving a hardware conflict Optical drive problems You cannot access a disc in the drive. If the optical drive is an external drive, make sure that the drive’s cable is properly connected to the computer. Make sure the tray that holds the optical disc is closed properly. Press gently until it clicks into place. Open the tray and remove the disc. Make sure the tray is clean. Any dirt or foreign object can interfere with the laser beam. Examine the disc to see if it is dirty. If necessary, wipe it with a clean cloth dipped in water or a neutral cleaner. Replace the disc in the tray. Make sure that the disc is lying flat, label side up. Close the tray carefully, making sure it has shut completely. You press the disc eject button, but the drive tray does not slide out. Make sure the computer is connected to a power source and turned on. The optical drive eject mechanism requires power to operate. Make sure a program is not accessing the drive and preventing it from ejecting. If you need to remove a disc and cannot turn on the computer (for example, if the battery is completely discharged), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical drive eject button on the face of the optical drive tray. Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Some discs run correctly but others do not. Check that the type of disc you are using is compatible with your optical drive. For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.
If Something Goes Wrong Resolving a hardware conflict 173 The disc will not come out of the drive when you click the eject button on the screen. Press the button on the optical drive itself. For additional information see “You press the disc eject button, but the drive tray does not slide out.” on page 172. Sound system problems No sound is coming from the computer’s speakers. Adjust the volume control. Try pressing Fn + Esc to see if volume mute is disabled. Check that the volume control on the computer is turned up. If you are using external headphones or speakers, check that they are securely connected to your computer. The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud. Adjust the volume control. ExpressCard ® problems ExpressCards ® include many types of devices, such as a removable hard disk, additional memory, or a pager. Most ExpressCard problems occur during installation and setup of new cards. If you are having trouble getting one or more of these devices to work together, several sections in this chapter may apply. Resource conflicts can cause problems when using ExpressCards. See “Resolving a hardware conflict” on page 163. If your system does not have built-in drivers for your ExpressCard and the card did not come with an operating system driver, it may not work under the operating system. Contact the manufacturer of the ExpressCard for information about using the card under the operating system.
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- Page 123 and 124: Exploring Your Computer’s Feature
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- Page 143 and 144: NOTE Utilities TOSHIBA Hardware Set
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- Page 147 and 148: Utilities TOSHIBA Button Support 14
- Page 149 and 150: TOSHIBA Accessibility Utilities TOS
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- Page 191 and 192: Application Cards NOTE Hot Keys/TOS
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- Page 195 and 196: Power plan Fn + or Hot Keys/TOSHIBA
- Page 197 and 198: Hibernation mode Fn + or Hot Keys/T
- Page 199 and 200: NOTE Display brightness Hot Keys/TO
- Page 201 and 202: Disabling or enabling the TouchPad
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172 If Something Goes Wrong<br />
Resolving a hardware conflict<br />
Optical drive problems<br />
You cannot access a disc in the drive.<br />
If the optical drive is an external drive, make sure that the drive’s<br />
cable is properly connected to the computer.<br />
Make sure the tray that holds the optical disc is closed properly.<br />
Press gently until it clicks into place.<br />
Open the tray and remove the disc. Make sure the tray is clean. Any<br />
dirt or foreign object can interfere with the laser beam.<br />
Examine the disc to see if it is dirty. If necessary, wipe it with a<br />
clean cloth dipped in water or a neutral cleaner.<br />
Replace the disc in the tray. Make sure that the disc is lying flat,<br />
label side up. Close the tray carefully, making sure it has shut<br />
completely.<br />
You press the disc eject button, but the drive tray does not<br />
slide out.<br />
Make sure the computer is connected to a power source and turned<br />
on. The optical drive eject mechanism requires power to operate.<br />
Make sure a program is not accessing the drive and preventing it<br />
from ejecting.<br />
If you need to remove a disc and cannot turn on the computer (for<br />
example, if the battery is completely discharged), use a narrow<br />
object, such as a straightened paper clip, to press the manual eject<br />
button. This button is in the small hole next to the optical drive eject<br />
button on the face of the optical drive tray.<br />
Never use a pencil to press the manual eject button. Pencil lead can<br />
break off inside the computer and damage it.<br />
Some discs run correctly but others do not.<br />
Check that the type of disc you are using is compatible with your<br />
optical drive. For more information regarding supported optical<br />
media formats, refer to the complete detail specifications for your<br />
computer at pcsupport.toshiba.com.<br />
If the problem is with an optical data disc, refer to the software’s<br />
documentation and check that the hardware configuration meets the<br />
program’s needs.