Satellite® A350 Series User's Guide - Kmart
Satellite® A350 Series User's Guide - Kmart Satellite® A350 Series User's Guide - Kmart
166 If Something Goes Wrong Resolving a hardware conflict NOTE Power and the batteries For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries. Here are some typical problems and how to solve them: The AC power light does not come on when you plug in the AC adaptor and power cord/cable. Make sure the AC adaptor and power cord/cable are firmly plugged into both the wall outlet and the computer. If the AC power light still does not come on, check that the wall outlet is working properly by plugging in a lamp or other appliance. The AC adaptor and power cord/cable work correctly, but the battery will not charge. The battery does not charge while the computer is consuming full power. Try turning off the computer. The battery may not be inserted correctly in the computer. Turn off the computer, remove the battery, clean the contacts with a soft dry cloth (if necessary) and replace the battery. See “Removing the battery from the computer” on page 107. The battery may be too hot or too cold to charge properly. If you think this is the probable cause, let the battery reach room temperature and try again. If the battery has completely discharged, it will not begin charging immediately. Leave the AC adaptor and power cord/cable connected, wait 20 minutes and see if the battery is charging. If the battery light is glowing after 20 minutes, let the computer continue charging the battery for at least another 20 minutes before you turn on the computer. If the battery light does not glow after 20 minutes, the battery may have reached the end of its useful life. Try replacing it.
If Something Goes Wrong Resolving a hardware conflict 167 The battery appears not to power the computer for as long as it usually does. If you frequently repeat shallow charge and discharge, the battery meter may become inaccurate. Let the battery discharge completely, then try charging it again. Check the power options via your Power Plans (see “Power Plans” on page 105). Have you added a device, such as an ExpressCard ® or memory module, that takes its power from the battery? Is your software using the internal storage drive more? Is the display power set to turn off automatically? Was the battery fully charged to begin with? All these conditions affect how long the charge lasts. After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see “Charging batteries” on page 99. Keyboard problems If, when you type, strange things happen or nothing happens, the problem may be related to the keyboard itself. The keyboard produces unexpected characters. A keypad overlay may be on. If the numlock light or cursor control mode light is on, press Fn + F10 to turn off the cursor control mode light, or Fn + F11 to turn off the numlock light. If the problem occurs when both the keypad overlays are off, make sure the software you are using is not remapping the keyboard. Refer to the software documentation and check that the program does not assign different meanings to any of the keys. You have connected an external keyboard and the operating system displays one or more keyboard error messages. The keyboard you connected may be defective or incompatible with the computer. Try using a different make of keyboard.
- Page 115 and 116: Finding your way around the desktop
- Page 117 and 118: Setting up for communications NOTE
- Page 119 and 120: NOTE Exploring Your Computer’s Fe
- Page 121 and 122: Connecting to the Internet Explorin
- Page 123 and 124: Exploring Your Computer’s Feature
- Page 125 and 126: NOTE ❖ Have video conference call
- Page 127 and 128: Inserting memory media Exploring Yo
- Page 129 and 130: Chapter 5 Utilities NOTE Your compu
- Page 131 and 132: Connect The features available in t
- Page 133 and 134: Protect & Fix The features availabl
- Page 135 and 136: Setting passwords NOTE Utilities Se
- Page 137 and 138: Utilities Setting passwords 137 6 C
- Page 139 and 140: Utilities TOSHIBA PC Diagnostic Too
- Page 141 and 142: Mouse Utility Utilities Mouse Utili
- Page 143 and 144: NOTE Utilities TOSHIBA Hardware Set
- Page 145 and 146: NOTE Utilities TOSHIBA Hardware Set
- Page 147 and 148: Utilities TOSHIBA Button Support 14
- Page 149 and 150: TOSHIBA Accessibility Utilities TOS
- Page 151 and 152: Fingerprint Logon Utilities Fingerp
- Page 153 and 154: ConfigFree ® NOTE NOTE Utilities C
- Page 155 and 156: ❖ Status of Wireless Connection s
- Page 157 and 158: Chapter 6 If Something Goes Wrong S
- Page 159 and 160: If Something Goes Wrong Problems wh
- Page 161 and 162: If Something Goes Wrong The Windows
- Page 163 and 164: If Something Goes Wrong Resolving a
- Page 165: If Something Goes Wrong Resolving a
- Page 169 and 170: If Something Goes Wrong Resolving a
- Page 171 and 172: If Something Goes Wrong Resolving a
- Page 173 and 174: If Something Goes Wrong Resolving a
- Page 175 and 176: If Something Goes Wrong Resolving a
- Page 177 and 178: Wireless networking problems NOTE N
- Page 179 and 180: If Something Goes Wrong DVD operati
- Page 181 and 182: If Something Goes Wrong Develop goo
- Page 183 and 184: If Something Goes Wrong Develop goo
- Page 185 and 186: If Something Goes Wrong Develop goo
- Page 187 and 188: Toshiba voice contact If Something
- Page 189 and 190: Appendix A Hot Keys/TOSHIBA Cards H
- Page 191 and 192: Application Cards NOTE Hot Keys/TOS
- Page 193 and 194: Hot Keys/TOSHIBA Cards Hot key func
- Page 195 and 196: Power plan Fn + or Hot Keys/TOSHIBA
- Page 197 and 198: Hibernation mode Fn + or Hot Keys/T
- Page 199 and 200: NOTE Display brightness Hot Keys/TO
- Page 201 and 202: Disabling or enabling the TouchPad
- Page 203 and 204: Keyboard hot key functions Hot Keys
- Page 205 and 206: Glossary Acronyms TECHNICAL NOTE: S
- Page 207 and 208: Terms A B Glossary 207 SDRAM synchr
- Page 209 and 210: Glossary 209 central processing uni
- Page 211 and 212: E Glossary 211 double-click — To
- Page 213 and 214: I K L Glossary 213 Hibernation —
- Page 215 and 216: N O P Glossary 215 network — A co
If Something Goes Wrong<br />
Resolving a hardware conflict<br />
167<br />
The battery appears not to power the computer for as long as<br />
it usually does.<br />
If you frequently repeat shallow charge and discharge, the battery<br />
meter may become inaccurate. Let the battery discharge<br />
completely, then try charging it again.<br />
Check the power options via your Power Plans (see “Power Plans”<br />
on page 105). Have you added a device, such as an ExpressCard ® or<br />
memory module, that takes its power from the battery? Is your<br />
software using the internal storage drive more? Is the display power<br />
set to turn off automatically? Was the battery fully charged to begin<br />
with? All these conditions affect how long the charge lasts.<br />
After a period of time, the battery will lose its ability to perform at<br />
maximum capacity and will need to be replaced. This is normal for<br />
all batteries. To purchase a new battery pack, see your accessories<br />
information included with your computer, or visit the Toshiba Web<br />
site at accessories.toshiba.com. Refer to this site often to stay<br />
current on the most recent software and hardware options for your<br />
computer, and for other product information.<br />
For more information on maintaining battery power, see “Charging<br />
batteries” on page 99.<br />
Keyboard problems<br />
If, when you type, strange things happen or nothing happens, the<br />
problem may be related to the keyboard itself.<br />
The keyboard produces unexpected characters.<br />
A keypad overlay may be on. If the numlock light or cursor control<br />
mode light is on, press Fn + F10 to turn off the cursor control mode<br />
light, or Fn + F11 to turn off the numlock light.<br />
If the problem occurs when both the keypad overlays are off, make<br />
sure the software you are using is not remapping the keyboard.<br />
Refer to the software documentation and check that the program<br />
does not assign different meanings to any of the keys.<br />
You have connected an external keyboard and the operating<br />
system displays one or more keyboard error messages.<br />
The keyboard you connected may be defective or incompatible with<br />
the computer. Try using a different make of keyboard.