Satellite® A350 Series User's Guide - Kmart
Satellite® A350 Series User's Guide - Kmart
Satellite® A350 Series User's Guide - Kmart
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If Something Goes Wrong<br />
Problems when you turn on the computer<br />
159<br />
If you are using an AC adaptor, verify that the computer is receiving<br />
power from the external power source by looking at the AC power<br />
light. If the indicator is glowing, the computer is connected to a live<br />
external power source.<br />
The computer starts but when you press a key nothing<br />
happens.<br />
Verify that the active program accepts text input. Try clicking your<br />
mouse on an area where you can type text and try typing again.<br />
Your computer may be in Sleep mode and have a software or<br />
resource conflict. When this happens turning the power on returns<br />
you to the problem instead of restarting the system. To clear the<br />
condition, press Ctrl, Alt, and Del simultaneously. Then shut down the<br />
computer via software, or follow the steps if your program stops<br />
responding (see “Problems that are easy to fix” on page 157).<br />
Clearing the condition may get the computer running, but it will not<br />
solve a resource conflict. Read the documentation that came with<br />
the conflicting device and “Resolving a hardware conflict” on<br />
page 163.<br />
The computer is not accessing the internal storage drive or<br />
the optional external diskette drive.<br />
Your computer normally loads the operating system from the<br />
internal storage drive. If you have an internal storage drive problem,<br />
you will not be able to start the computer. Insert a system diskette<br />
into the optional external diskette drive and press F12 when the<br />
machine starts and use the arrow keys to select the boot-up device.<br />
(You may need to press F12 several times.)<br />
The computer displays the WARNING RESUME FAILURE/Windows Error<br />
Recovery – Windows did not shut down successfully message.<br />
To continue, select Start Windows normally. This can happen if<br />
the computer was put into Sleep mode and the battery has<br />
discharged. If you performed a shutdown before this message was<br />
displayed, a program or driver may have prevented Windows ® from<br />
shutting down.<br />
Data stored in the computer’s memory has been lost. Data stored in<br />
the computer’s internal storage drive may not be affected.<br />
Always save your data even when you are using Sleep mode. If<br />
your battery fully discharges, information that has not been saved<br />
will be lost. Your computer can be configured to warn you when the<br />
battery is running low see “What to do when the main battery runs<br />
low” on page 103.