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Blaster CD 8x - Creative

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Product Return<br />

To return a <strong>Creative</strong> Labs product for factory service, you must have a<br />

Return Merchandise Authorization (RMA) number. Obtain an RMA<br />

number by calling the Technical Support office nearest you (see above<br />

for location and telephone numbers). <strong>Creative</strong> Labs will not accept a<br />

return without an RMA number.<br />

When returning a product for factory service:<br />

q Shipment to <strong>Creative</strong> Labs is at your expense—you assume all<br />

risk. Ship the package through a carrier that provides proof of<br />

delivery; insure the shipment at full product value.<br />

q Place the RMA number on the outside of the package.<br />

q Use proper materials for packing the product for shipment.<br />

q You must include a copy of a dated proof of purchase (store<br />

receipt), proving that the product is within the warranty period.<br />

<strong>Creative</strong> Labs may replace or repair the product with new or<br />

reconditioned parts, and the replaced parts or product become the<br />

property of <strong>Creative</strong> Labs. The repaired or replaced product is<br />

warranted to be free from defect in material and workmanship for the<br />

greater of: (1) ninety (90) days from the return shipping date, or (2) the<br />

period of time remaining on the original one-year warranty.<br />

Outside the United States<br />

When shipping a product to <strong>Creative</strong> Labs from outside the U.S., you<br />

must complete an official customs form before shipping the product to<br />

avoid tariffs. <strong>Creative</strong> Labs may include charges for return shipment<br />

to ensure delivery.<br />

Technical Support D-3

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