Blaster CD 8x - Creative
Blaster CD 8x - Creative Blaster CD 8x - Creative
Technical Support D At Creative Labs, we are committed to giving our customers the best product possible with excellent technical support. The information below is correct as this manual goes to press; check the software disk for a README file that will give any changes. Technical Support When you contact us, be prepared with the following information: q Version of DOS and Windows q Computer’s type and speed (for example, 486/33), and memory available q If you are using DOS, name of your memory management utility (for example, QEMM, HIMEM, or EMM386) q Type of graphics card and any add-in cards (for example, SCSI controller) Ideally, when you speak to a Technical Support Representative: q Be seated at your computer q Have printed copies of: q AUTOEXEC.BAT from your root directory (for example, C:\) q CONFIG.SYS from your root directory (for example, C:\) q SYSTEM.INI from your Windows directory (for example, C:\WINDOWS) q WIN.INI from your Windows directory (for example, C:\WINDOWS) q Have written the exact text of any error message you received Technical Support D-1
North, Central, and South America Internet Compuserve For technical assistance, call 405-742-6622. Technical support is available seven days a week from 8:00 a.m. to midnight, Central time. The latest program and driver updates are on Creative Labs’ bulletin board, 24 hours a day. Call 405-742-6660; use modem settings: Baud rate 300 to 14400 (V.32/V.42 bis) Data bits 8 Parity none Stop bits 1 You can also send us a FAX at 405-742-6633 or write us at: Technical Support Creative Labs, Inc 1523 Cimarron Plaza Stillwater, OK 74075 To reach Creative through Internet, please send an e-mail to: 72662.1602@compuserve.com Alternatively, connect to: http://www.creativelabs.com/techsupt/ The Creative Labs Forum on Compuserve allows you to ask questions, and receive new product information and software updates. If you are a Compuserve member, enter GO BLASTER at the Compuserve prompt to access the Forum. If you are not a member of Compuserve, receive a free introductory membership by calling 1-800-524-3388—ask for representative #228. Technical Support D-2
- Page 7 and 8: System Requirements Disk Backup To
- Page 9 and 10: . . . Ellipses indicate that the pr
- Page 11 and 12: Installing the CD-ROM Drive Figure
- Page 13 and 14: Connecting the CD-ROM Drive to the
- Page 15 and 16: Installing the Interface Card Use t
- Page 17 and 18: The data cable is designed to fit i
- Page 19 and 20: 2. Connect the CD-ROM audio cable t
- Page 21 and 22: 2 Installing the Blaster CD 8x Soft
- Page 23 and 24: 8. When the installation is complet
- Page 25 and 26: 8. Choose Next. The Choose Destinat
- Page 27 and 28: 11. The Setup Complete dialog appea
- Page 29 and 30: Installing Software in DOS/Windows
- Page 31 and 32: Testing the Installation The test p
- Page 33 and 34: To add Windows QuickCD to Accessori
- Page 35 and 36: Using the Control Menu The Control
- Page 37 and 38: DOS QuickCD To run DOS QuickCD: Nex
- Page 39 and 40: Using the Mouse Place the mouse cur
- Page 41 and 42: Solutions: The problem may be corre
- Page 43 and 44: DOS Applications PROBLEM: There is
- Page 45 and 46: Using Creative IDE CD-ROM Drive in
- Page 47 and 48: MSCDEX.EXE Select the primary port
- Page 49 and 50: q You have changed the resource set
- Page 51 and 52: Legacy Cards Section Add Button Eac
- Page 53 and 54: Adding a CD-ROM Drive You can daisy
- Page 55 and 56: In DOS/Windows 3.x After connecting
- Page 57: Typical Audio Performance Sampling
North, Central, and South America<br />
Internet<br />
Compuserve<br />
For technical assistance, call 405-742-6622. Technical support is<br />
available seven days a week from 8:00 a.m. to midnight, Central time.<br />
The latest program and driver updates are on <strong>Creative</strong> Labs’ bulletin<br />
board, 24 hours a day. Call 405-742-6660; use modem settings:<br />
Baud rate 300 to 14400 (V.32/V.42 bis)<br />
Data bits 8<br />
Parity none<br />
Stop bits 1<br />
You can also send us a FAX at 405-742-6633 or write us at:<br />
Technical Support<br />
<strong>Creative</strong> Labs, Inc<br />
1523 Cimarron Plaza<br />
Stillwater, OK 74075<br />
To reach <strong>Creative</strong> through Internet, please send an e-mail to:<br />
72662.1602@compuserve.com<br />
Alternatively, connect to: http://www.creativelabs.com/techsupt/<br />
The <strong>Creative</strong> Labs Forum on Compuserve allows you to ask questions,<br />
and receive new product information and software updates. If you are<br />
a Compuserve member, enter GO BLASTER at the Compuserve<br />
prompt to access the Forum.<br />
If you are not a member of Compuserve, receive a free introductory<br />
membership by calling 1-800-524-3388—ask for representative #228.<br />
Technical Support D-2
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