Blaster CD 8x - Creative
Blaster CD 8x - Creative
Blaster CD 8x - Creative
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Technical Support<br />
D<br />
At <strong>Creative</strong> Labs, we are committed to giving our customers the best<br />
product possible with excellent technical support. The information<br />
below is correct as this manual goes to press; check the software disk<br />
for a README file that will give any changes.<br />
Technical Support<br />
When you contact us, be prepared with the following information:<br />
q Version of DOS and Windows<br />
q Computer’s type and speed (for example, 486/33), and memory<br />
available<br />
q If you are using DOS, name of your memory management<br />
utility (for example, QEMM, HIMEM, or EMM386)<br />
q Type of graphics card and any add-in cards (for example, SCSI<br />
controller)<br />
Ideally, when you speak to a Technical Support Representative:<br />
q Be seated at your computer<br />
q Have printed copies of:<br />
q AUTOEXEC.BAT from your root directory (for example,<br />
C:\)<br />
q CONFIG.SYS from your root directory (for example, C:\)<br />
q SYSTEM.INI from your Windows directory (for example,<br />
C:\WINDOWS)<br />
q WIN.INI from your Windows directory (for example,<br />
C:\WINDOWS)<br />
q Have written the exact text of any error message you received<br />
Technical Support D-1
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