Blaster CD 8x - Creative
Blaster CD 8x - Creative Blaster CD 8x - Creative
Troubleshooting CD-ROM Drive A This appendix provides you with the causes of and solutions for some common problems you may face. PROBLEM: No sound from headphones or speakers. Causes: The audio cable may not be connected properly or the volume may not be set to an audible level. Solutions: The problem may be corrected by: q If your headphones or speakers are connected to the jack on the front of the CD-ROM drive, adjust the volume control on the drive. q If your headphones or speakers are connected to an audio card, adjust the volume through the audio card mixer or volume control. q Connect headphones to the stereo phone jack on the audio card. If there is no sound from your headphones, check to see if the audio cable is properly connected from the CD-ROM drive to the audio card. PROBLEM: Interface card or CD-ROM drive is not ready. Causes: The problem may be caused by: q Power or data cable is not properly connected q I/O setting in CONFIG.SYS file is not correct q The drive is set to the slave setting Troubleshooting A-1
Solutions: The problem may be corrected by: q Ensure the power and data cables are connected properly to the drive (see Chapter 1, “Installing the Blaster CD 8x”). q Whenever you change the settings, run CDSETUP to update your CONFIG.SYS file (see Appendix B, “Changing the Blaster CD 8x Configuration”). q Set the slave jumper to the master setting (see Chapter 1, “Connecting Additional CD-ROM Drives”). PROBLEM: No valid CD-ROM drive is detected in DOS/Windows 3.1. Cause: MSCDEX.EXE or SBIDE.SYS is not loaded. Solution: Your CD-ROM drive requires MSCDEX.EXE and SBIDE.SYS to access the drive. Check your AUTOEXEC.BAT file for a statement similar to the following: CD-ROM Drive Installation C:\[path]\MSCDEX.EXE /M:8 /V /D:MSCD001 Check the CONFIG.SYS file for a statement similar to the following: DEVICE=C:\[path]\SBIDE.SYS /D:MSCD001 /V (See Appendix B, “Changing the Blaster CD 8x Configuration” for more information.) PROBLEM: The installation program does not run properly. Cause: You probably have less than 420 KB of free memory in your computer. Troubleshooting A-2
- Page 1 and 2: Blaster CD 8x User Guide On-line Ve
- Page 3 and 4: Appendix A Troubleshooting CD-ROM D
- Page 5 and 6: Regulatory Information Notice for t
- Page 7 and 8: System Requirements Disk Backup To
- Page 9 and 10: . . . Ellipses indicate that the pr
- Page 11 and 12: Installing the CD-ROM Drive Figure
- Page 13 and 14: Connecting the CD-ROM Drive to the
- Page 15 and 16: Installing the Interface Card Use t
- Page 17 and 18: The data cable is designed to fit i
- Page 19 and 20: 2. Connect the CD-ROM audio cable t
- Page 21 and 22: 2 Installing the Blaster CD 8x Soft
- Page 23 and 24: 8. When the installation is complet
- Page 25 and 26: 8. Choose Next. The Choose Destinat
- Page 27 and 28: 11. The Setup Complete dialog appea
- Page 29 and 30: Installing Software in DOS/Windows
- Page 31 and 32: Testing the Installation The test p
- Page 33 and 34: To add Windows QuickCD to Accessori
- Page 35 and 36: Using the Control Menu The Control
- Page 37 and 38: DOS QuickCD To run DOS QuickCD: Nex
- Page 39: Using the Mouse Place the mouse cur
- Page 43 and 44: DOS Applications PROBLEM: There is
- Page 45 and 46: Using Creative IDE CD-ROM Drive in
- Page 47 and 48: MSCDEX.EXE Select the primary port
- Page 49 and 50: q You have changed the resource set
- Page 51 and 52: Legacy Cards Section Add Button Eac
- Page 53 and 54: Adding a CD-ROM Drive You can daisy
- Page 55 and 56: In DOS/Windows 3.x After connecting
- Page 57 and 58: Typical Audio Performance Sampling
- Page 59 and 60: North, Central, and South America I
Troubleshooting<br />
<strong>CD</strong>-ROM Drive<br />
A<br />
This appendix provides you with the causes of and solutions for some<br />
common problems you may face.<br />
PROBLEM: No sound from headphones or speakers.<br />
Causes: The audio cable may not be connected properly or<br />
the volume may not be set to an audible level.<br />
Solutions: The problem may be corrected by:<br />
q If your headphones or speakers are connected to<br />
the jack on the front of the <strong>CD</strong>-ROM drive,<br />
adjust the volume control on the drive.<br />
q If your headphones or speakers are connected to<br />
an audio card, adjust the volume through the<br />
audio card mixer or volume control.<br />
q Connect headphones to the stereo phone jack on<br />
the audio card. If there is no sound from your<br />
headphones, check to see if the audio cable is<br />
properly connected from the <strong>CD</strong>-ROM drive to<br />
the audio card.<br />
PROBLEM: Interface card or <strong>CD</strong>-ROM drive is not ready.<br />
Causes: The problem may be caused by:<br />
q Power or data cable is not properly connected<br />
q I/O setting in CONFIG.SYS file is not correct<br />
q The drive is set to the slave setting<br />
Troubleshooting A-1
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