Tier 1 Selection Guide - Atlas Copco

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14. Training 14.1 Online Training Power Focus 3000 www.pf3000.com Unique, interactive training for both novices and experienced users. Interactive training Step-by-step programming Technical support and documentation Complete training package Access to the latest information English, German and French Designation Ordering No. 2 users* 8092 1200 02 10 users* 8092 1200 10 *Including brief instruction and security code 14.2 Training We also tailor training courses held at either your premises or ours. Contact your local Atlas Copco Customer Center. 31
15.1 ToolScan RCM RCM (Reliability Centered Maintenance) is a widely used process to optimize your overall service. We analyze both your existing and new equipment. Together we determine your service needs and what can be changed in your present service program and routines. This process uses the knowledge and data from the whole chain of expertise. All the way from Atlas Copco R&D and our service engineers to the customer’s service people as well your whole chain of service cost drivers. Service is not just a local issue next to the production line. It is part of the whole quality and productivity chain in the production all the way out to your customer. A wrong working tool or equipment in the production can have costly impacts all the way to the end-user. For more information about RCM, please contact your Atlas Copco representative. 32 15. Service 15.2 Full Coverage Agreement Our Full Coverage Service is exactly what it states, a complete tailored maintenance solution with a fi xed annual cost. It consists of different standard service modules that secure the needs and availability of your equipment. The service is available in combination with newly purchased equipment as well as for your existing tools and spindles after a basic check. It provides a full warranty. The standard type of warranty for new equipment only covers bad design, material or workmanship. This covers all unplanned repairs providing the equipment has not been misused. No nasty surprises of costly repairs throughout the contracted period. We inform you in good time if and when your equipment has to be serviced.
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Tier 1 Selection Guide - Atlas Copco

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