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B2 THE COAST NEWS<br />
NOV. 9, <strong>2012</strong><br />
Volunteer has golden touch<br />
By Christina Macone-Greene<br />
CARLSBAD — Maxine<br />
McIntosh eyes the numerous<br />
collectibles near her.<br />
No, she’s not in an<br />
antique store. Instead, she’s<br />
inside a mak eshift storage<br />
room located in her garage<br />
deciding which collectible<br />
will be listed next on eBay<br />
toward Hospice of the North<br />
<strong>Coast</strong> proceeds.<br />
To date, McIntosh, a<br />
Carlsbad resident and volunteer<br />
for Hospice of the North<br />
<strong>Coast</strong> Resale Shop, has raised<br />
more than $200,000 in the last<br />
decade on eBay.<br />
Fondly called the “eBay<br />
Queen,” McIntosh’s smart<br />
business ways has earned her<br />
the <strong>2012</strong> Volunteer of the<br />
Year award.<br />
McIntosh will be honored<br />
at the upcoming North<br />
County Philanthropy Council<br />
Luncheon in <strong>Nov</strong>ember.<br />
McIntosh is humbled by<br />
the recognition.<br />
“I was pleased, but really,<br />
I’m a private person and I<br />
don’t wave my flag,” she said.<br />
“I just like to work and help.”<br />
McIntosh has v olunteered<br />
with Hospice of the<br />
North <strong>Coast</strong> for 20 years.<br />
<strong>The</strong>y came into her life when<br />
her mother was terminally ill<br />
with cancer.<br />
“Hospice of the North<br />
<strong>Coast</strong> was wonderful because<br />
I had never been around anyone<br />
that was terminal,” said<br />
McIntosh, adding how the volunteers,<br />
nurses and social<br />
workers were fantastic.<br />
Instinctively, McIntosh<br />
knew she would volunteer for<br />
Maxine McIntosh, named <strong>2012</strong> Volunteer of the Year, stands next to her<br />
auctioned eBay items. She has raised more than $200,000 for Hospice<br />
of the North <strong>Coast</strong> and will be honored at this month’s North County<br />
Philanthropy Council Luncheon. Courtesy photo<br />
them one day. And she did.<br />
Jean Cole, the manager<br />
of the Hospice Resale Shop in<br />
Encinitas, said that McIntosh<br />
has served in a variety of roles<br />
at the shop since her volunteering<br />
started.<br />
In addition to manning<br />
the eBay site, she continues to<br />
work at the shop a couple<br />
days a week.<br />
“To me, Maxine has<br />
always been an inspiration,”<br />
Cole said. “She’s calm in a crisis,<br />
always willing to help, and<br />
a friend to all she meets.”<br />
When describing<br />
McIntosh, Cole said she’s<br />
energetic, enthusiastic,<br />
knowledgeable, kind and generous.<br />
McIntosh decided eBay<br />
was a perfect avenue to help<br />
raise more funds for Hospice<br />
of the North <strong>Coast</strong>.<br />
“I kept seeing these<br />
beautiful collectibles that we<br />
couldn’t sell at a resale shop<br />
for what they were worth,”<br />
she said, noting how Cole had<br />
opened an eBa y account<br />
months before but wasn’t<br />
used yet.<br />
Cole warned her that<br />
eBay would be a b ig job but<br />
McIntosh continued to beg<br />
her until she gave in.<br />
When she got the green<br />
light, McIntosh’s son, a computer<br />
analyst, came down<br />
from Oregon for an eBay tutorial.<br />
And she caught on in no<br />
time at all.<br />
On average, McIntosh<br />
spends about 20 to 25 hours<br />
per week on her eBay responsibilities,<br />
which includes taking<br />
photos of the items, writ-<br />
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with potential buyers,<br />
billing and shipping the<br />
sold pieces.<br />
“For those who think<br />
retirement translates to resting<br />
on the couch and watching<br />
television, come meet<br />
Maxine,” Cole said.<br />
“Apparently, she didn’t<br />
receive that memo.”<br />
McIntosh has sold nearly<br />
4,000 items on eBay in the last<br />
decade. From Waterford,<br />
Lenox, Wedgewood, jewelry,<br />
St. John fashion, to limited<br />
editions, McIntosh knows this<br />
eBay business lik e no one<br />
else.<br />
Just recently, McIntosh<br />
said, she sold a 1902 Edison<br />
phonograph for over $1,500.<br />
“It doesn’t take a rocket<br />
science to see Maxine is an<br />
extraordinary woman,” said<br />
Yvette Williams, publicity<br />
and events manager at<br />
Hospice of the North <strong>Coast</strong>.<br />
“Her many years volunteering<br />
at our resale shop have<br />
been genuine, altruistic acts<br />
of kindness, and we are the<br />
better because of it.”<br />
McIntosh said she never<br />
dreamed the eBa y auction<br />
business would have become<br />
so profitable for Hospice of<br />
the North <strong>Coast</strong>.<br />
Modestly, she said volunteering<br />
has given her something<br />
to fill her time.<br />
“Hospice has given me<br />
more than I have ever given<br />
it,” McIntosh said.<br />
“It has given me a group<br />
of friends who are wonderful,<br />
caring people.”<br />
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PersonalProfile<br />
Doctor to retire after 37 years<br />
By Tracy Moran<br />
ENCINITAS — Dr .<br />
James Quigley may have<br />
practiced medicine f or<br />
another dozen years if not<br />
for a conversation he had<br />
with an older dentist.<br />
“He asked me when I<br />
was going to r etire,” said<br />
Quigley. “I said I didn’ t<br />
know if I had enough<br />
money, and I’m gi ving him<br />
all these other r easons (to<br />
keep working) and he sa ys,<br />
‘Stop. If you don’t have<br />
enough money by now,<br />
shame on you. But probably<br />
whatever you have is<br />
enough.’”<br />
But what the dentist<br />
said next resonated with<br />
Quigley.<br />
“He told me, ‘What you<br />
don’t know is ho w much<br />
time you have.’” As Quigley<br />
recalled this statement, he<br />
became quiet. Late afternoon<br />
sunlight slanted<br />
through his office blinds at<br />
North <strong>Coast</strong> Family Medical<br />
Group.<br />
“He made me start<br />
thinking about it,” Quigley<br />
continued, “about how hard<br />
we work. But a lot of guys<br />
start changing physically.<br />
I’ll be 64 ne xt year and I<br />
keep thinking those next 10<br />
years are a big deal.”<br />
He wants to enjo y<br />
those years with his wife,<br />
Denise, his children and his<br />
granddaughter, he says,<br />
adding he would like to<br />
spend more time backpacking,<br />
biking and fl y fishing.<br />
He’d like to learn Spanish,<br />
take photography classes,<br />
travel. And, he said, “I’ve<br />
got a few IOUs to the Good<br />
Lord, so I’ll do some charity<br />
work.”<br />
So after 37 y ears as a<br />
doctor — 30 of those serving<br />
North County — Quigle y is<br />
retiring at the end of the<br />
year.<br />
“But I don’t think I’ll be<br />
sitting around watching<br />
daytime TV,” he joked. “If<br />
you just go fr om 50 to 60<br />
hours every week to z ero,<br />
that would not be good for a<br />
guy like me.” He’ll also be<br />
busy with the medical<br />
research company he<br />
opened in the 1990s,<br />
Encompass Medical<br />
Research North <strong>Coast</strong>.<br />
“I’m a principal investigator,”<br />
he explained,<br />
researching treatments for<br />
diseases like diabetes.<br />
While his schedule will<br />
be full, his patients will<br />
surely miss him, as they’ve<br />
already begun expressing to<br />
him. Shortly after Quigle y<br />
sent out the announcement<br />
of his retirement, calling it<br />
“the most challenging letter<br />
I have ever written in m y<br />
career,” he began receiving<br />
notes from his patients.<br />
“Thank you for all the<br />
help during the last 30<br />
years,” reads one. Others<br />
mention how much they<br />
value his a bility to listen<br />
and put them at ease.<br />
Tall and athletic with<br />
an easy smile, Quigley’s<br />
calm demeanor has r eassured<br />
generations of<br />
patients. And his car e for<br />
them is con veyed in that<br />
retirement letter: “I can<br />
never explain in w ords the<br />
honor it has been to care for<br />
Dr. James Quigley will be retiring at the end of the year after 37 years<br />
practicing medicine. He attributes his plan for retirement to a conversation<br />
he had with an older dentist. Photo by Tracy Moran<br />
each of you as patients and<br />
friends. You have shared<br />
your deepest secr ets and<br />
hardships, your best stories<br />
and funny moments, and<br />
most importantly, you have<br />
entrusted me with y our<br />
health. I have always taken<br />
that privilege and honor<br />
seriously and I am so v ery<br />
grateful for it all.”<br />
In addition to his<br />
patients, he’s served the<br />
medical community as<br />
chairman of the Physicians<br />
Health and Well-Being<br />
Committee at Scripps<br />
Memorial Hospital<br />
Encinitas since 1983. But<br />
he leaves a legac y beyond<br />
the medical comm unity.<br />
He’s also a businessman<br />
who was one of the<br />
What you<br />
don’t know is<br />
how much time<br />
you have.” Older dentist<br />
founders of the medical<br />
complex at 477 N. El<br />
Camino Real in Encinitas,<br />
an iconic comple x fondly<br />
known to many residents as<br />
the “brick buildings.”<br />
“I was one of thr ee<br />
managing partners for the<br />
group that built this, ” he<br />
says. “We had the vision for<br />
this center. We called it a<br />
hospital without beds …<br />
It’s got the sur gery center<br />
and full-service radiology,<br />
the pharmacist and all the<br />
primary care doctors, and<br />
lots of others.”<br />
Having that mind f or<br />
business is important f or<br />
doctors today within their<br />
medical practice, he says.<br />
“<strong>The</strong>re’s a business<br />
that doctors need to tak e<br />
into account,” he said.<br />
“Before it was more, ‘Let’s<br />
do whatever we can and<br />
figure out the pr oblem.’”<br />
That likely meant spending<br />
a lot of mone y. “So you<br />
have to be a ware of what<br />
you’re doing as f ar as how<br />
much you’re spending,<br />
which is good … Evidencebased<br />
medicine drives a lot<br />
of decisions now. That’s<br />
good and it’s bad.<br />
Sometimes it takes away<br />
the instinct to do a certain<br />
thing. But I’m pretty happy<br />
about where medicine is<br />
going right now. Would I<br />
recommend my children do<br />
it? I w ould. I love the job.<br />
It’s not like I’m lea ving<br />
with any unhappiness at<br />
all.”<br />
What other car eer, he<br />
wondered, would “allow a<br />
mailman’s son to spend his<br />
entire professional life listening<br />
to people’s most<br />
cherished and sometimes<br />
frightening stories and be<br />
asked to help find a solution<br />
to their problems?”<br />
Quigley admitted that<br />
“it was often a daunting<br />
task” in his early years.<br />
“It frequently left me<br />
with self-doubt if I was<br />
doing it right,” he added. “I<br />
guess as I look back, that<br />
fear is what kept me on my<br />
toes, keenly aware that I<br />
didn’t want to scr ew up<br />
because there was so much<br />
on the line for everyone. As<br />
the years passed that worry<br />
gave way to a sense of calm<br />
that is the confidence of<br />
having seen so much. I certainly<br />
gave it my best and I<br />
really do think most of m y<br />
patients and my fellow<br />
physicians feel the same<br />
way.”<br />
Certainly his friend<br />
and colleague of 30 y ears,<br />
Dr. James Hay, feels that<br />
way.<br />
“(Dr. Quigley) is one of<br />
the warmest and kindest<br />
men I know,” said Hay,<br />
adding that he consider s<br />
himself fortunate to ha ve<br />
Quigley as his personal<br />
physician. “He’s almost<br />
unflappable.”<br />
<strong>The</strong> strong bond the<br />
two share is appar ent in<br />
the way each speaks of the<br />
other, and it’s surely contributed<br />
to the success of<br />
the medical group they<br />
helped found, North <strong>Coast</strong><br />
Family Medical Group.<br />
Shortly, Quigley will<br />
embark on the ne xt phase<br />
of his life.<br />
“<strong>The</strong> career goes fast,”<br />
he said. “All of a sud den<br />
you turn around and it’s 30<br />
years later. But I just figure<br />
the next 10 or 20 years is<br />
going to go just as f ast, so<br />
I’ll grab hold of the ne xt<br />
stage of life and get going<br />
on it.”