View/Open - University of Zululand Institutional Repository

View/Open - University of Zululand Institutional Repository View/Open - University of Zululand Institutional Repository

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Space is individualized and subjective. It depends on the situation and the relationship in that situation. It is defined as a physical area of the individual and isdescribed by the behaviours ofthose who occupy it. Time is defined as the duration between one event and another as uniquely experienced by each human being and is a relation ofone event to another event. It is characterized by life processes dependant on the distance and the amount of information given. Time is irreversible, measurable and subjective but based on perceptions (George, 1995:213). 3.3.2 INTERPERSONAL SYSTEMS The interpersonal system involves interaction by two or more people. The concepts used in this system are interaction, communication, transaction, role and stress. The main concept is interaction. Interaction is characterized by values, human relationships, being influenced by perceptions, mutuality, verbal and non-verbal communication, through effective communication, irreversibility and dynamism. Interaction is therefore defined as the observable oftwo or more persons in mutual presence. Communication is defined as a process whereby information is given from one person to another directly or indirectly. It is characterized by verbal and non-verbal symbols. It is situational, irreversible, perceptual, transactional, personal and dynamic. It is influenced by language spoken or written and behaviour ofparties interacting. Communication is a major social process that develops and maintains human groups and societies. Transactions are derived from perceptions and their interpretation. They are unique depending on the individual's perceptions and are short-lived. Transactions are defined as a process ofinteraction in which human beings communicate with their environment to achieve goals set after interpretation ofperceptions. Role is described as a set of expected behaviours of those who occupy positions in the social system. These persons are guided by a set ofprocedures or rules that explain their 22

esponsibilities in positions they occupy. Role involves a relationship of two or more persons who are interacting for a purpose in a particular situation. Interacting with other people help one to attain the skills, knowledge and value of other persons" thereby enabling one to identify goals and assist with goal attainment. Stress results from open systems as they continuously interact with the environment. It depends on the coping mechanism of the individual as the intensity of the stress varies. Stress is dynamic and is influenced by past experiences. It is individualized and personal as individuals respond uniquely to life events. George (1995:215) defines stress according to King (1990:96) as a dynamic state whereby a human being interacts with the environment to maintain balance for growth, development and performance, which involves an exchange ofenergy and information between the person and the environment for regulation and control ofstressors. 3.3.3 SOCIAL SYSTEMS George (1995:215) cites King's definition of social systems as an organized boundary system of roles, behaviours and practices developed to maintain values and the mechanisms to regulate the practices and rules. The concepts that are ofgreat importance in this social system are organization, authority, power, status, decision-making, control and all other concepts mentioned under personal systems and interpersonal systems. Organization as the major concept consist of five parameters, namely, human values, behaviour patterns. needs, goals and expectations; a natural environment in which material and human resources are essential for meeting goals and expectations; employers and employees, parents and children, who form the groups that collectively interact to achieve goals and technology that facilitates goal attainment. Authority is the structure that is observable through provisions of order, guidance and responsibility for actions; essential for formal organizations, requires cooperation essential to goal attainment and is associated with power. It is descnbed as an active, 23

esponsibilities in positions they occupy. Role involves a relationship <strong>of</strong> two or more<br />

persons who are interacting for a purpose in a particular situation. Interacting with other<br />

people help one to attain the skills, knowledge and value <strong>of</strong> other persons" thereby<br />

enabling one to identify goals and assist with goal attainment.<br />

Stress results from open systems as they continuously interact with the environment. It<br />

depends on the coping mechanism <strong>of</strong> the individual as the intensity <strong>of</strong> the stress varies.<br />

Stress is dynamic and is influenced by past experiences. It is individualized and personal<br />

as individuals respond uniquely to life events. George (1995:215) defines stress<br />

according to King (1990:96) as a dynamic state whereby a human being interacts with the<br />

environment to maintain balance for growth, development and performance, which<br />

involves an exchange <strong>of</strong>energy and information between the person and the environment<br />

for regulation and control <strong>of</strong>stressors.<br />

3.3.3 SOCIAL SYSTEMS<br />

George (1995:215) cites King's definition <strong>of</strong> social systems as an organized boundary<br />

system <strong>of</strong> roles, behaviours and practices developed to maintain values and the<br />

mechanisms to regulate the practices and rules. The concepts that are <strong>of</strong>great importance<br />

in this social system are organization, authority, power, status, decision-making, control<br />

and all other concepts mentioned under personal systems and interpersonal systems.<br />

Organization as the major concept consist <strong>of</strong> five parameters, namely, human values,<br />

behaviour patterns. needs, goals and expectations; a natural environment in which<br />

material and human resources are essential for meeting goals and expectations;<br />

employers and employees, parents and children, who form the groups that collectively<br />

interact to achieve goals and technology that facilitates goal attainment.<br />

Authority is the structure that is observable through provisions <strong>of</strong> order, guidance and<br />

responsibility for actions; essential for formal organizations, requires cooperation<br />

essential to goal attainment and is associated with power. It is descnbed as an active,<br />

23

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