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Glossary of Avon Meetings - Avon the beauty of knowledge ...

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<strong>Glossary</strong> <strong>of</strong> <strong>Avon</strong> <strong>Meetings</strong><br />

PRIMARY<br />

GROUP<br />

ONE-<br />

ON-ONE<br />

Appointment Training Contact 1 (AT1) X Obtain New Representatives<br />

dreams and goals; Appoint New<br />

Repr.; Develop WDYK List;<br />

PURPOSE LEAD AUDIENCE FREQUENCY MATERIALS<br />

Schedule 48 hr call and T2<br />

contact<br />

48 Hour Follow-up Call X Follow up on progress <strong>of</strong> goals<br />

set at AT1; Recognition; Answer<br />

questions<br />

Appointment Training Contact 2 (T2) X Explain 5 Steps to a Sale;<br />

Ensure understanding <strong>of</strong><br />

Campaign order process; Plan<br />

Campaign strategy; Schedule<br />

T3 Contact<br />

Development Contact 1 (D1) X Discuss: dreams & goals;<br />

benefit <strong>of</strong> Sales Leadership;<br />

Review progress, building<br />

business w/PATD & schedule<br />

field observation<br />

Field (D1) Observation X Review P & A steps; SL to<br />

observe & practice an<br />

appointment and indirect &<br />

direct prospecting and schedule<br />

D2<br />

Development Contact 2 (D2) X Explain and review 5 winning<br />

behaviors-PATDS; How to<br />

conduct T2, Introduce and<br />

discuss Leadership Reports<br />

Field (D2) Observation X Review T2 steps, SL to observe<br />

& practice a T2, schedule D3<br />

Training Contact 3 X X Explain Paths to Success, how<br />

to increase customers and order<br />

size, advanced selling<br />

techniques, planning for PC<br />

achievement and schedule T4<br />

<br />

Fold here for use in Planner<br />

DSMs, Upline Repres,<br />

Appointment Makers<br />

DSMs, Upline Repres,<br />

Appointment Makers<br />

DSMs, Upline Repres,<br />

Appointment Makers<br />

Prospects Daily New Repr Appt Kit & Planner /<br />

Calendar<br />

New<br />

Representatives<br />

New<br />

Representatives<br />

DSMs, Upline Repres Sales Leader<br />

Candidate +<br />

DSMs, Upline Repres Sales Leader<br />

Candidate +<br />

DSMs, Upline Repres Sales Leader<br />

Candidate +<br />

DSMs, Upline Repres Sales Leader<br />

Candidate +<br />

DSMs, Upline Repres New<br />

Representatives<br />

and Potential<br />

PRP Members<br />

Daily Goals & Next Steps take-away<br />

card from AT1<br />

Daily New Repr Appt Kit & Planner /<br />

Calendar; Take-away Card<br />

from AT1<br />

As needed;<br />

Following first<br />

recruit<br />

Within 2 weeks<br />

following D1<br />

Within 2 weeks<br />

following D1<br />

Field Observation<br />

Within 2 weeks<br />

<strong>of</strong> D2 Contact<br />

Following 3rd<br />

order<br />

Provided in Welcome to Sales<br />

Leadership Packet; Take-away<br />

Card from AT1<br />

P & A <strong>of</strong> PATD Observation<br />

Forms; prospecting flyers,<br />

business cards, prospecting<br />

decision tree, appointment<br />

kits, AT1 flow card, Goals &<br />

Next Steps take-away card<br />

from AT1<br />

D2 Booklet and Goals & Next<br />

Steps take-away card from<br />

AT1<br />

T2 & D2 Booklets, T2 Flow<br />

card, Goals & Next Steps takeaway<br />

card from AT1<br />

T3 Booklet, Goals & Next Steps<br />

take-away card from AT1


<strong>Glossary</strong> <strong>of</strong> <strong>Avon</strong> <strong>Meetings</strong><br />

PRIMARY<br />

GROUP<br />

ONE-<br />

ON-ONE<br />

Training Contact 4 X X Explain how to increase sales<br />

through group selling, how to,<br />

how to become a product expert<br />

PURPOSE LEAD AUDIENCE FREQUENCY MATERIALS<br />

and discuss long term sales<br />

goals.<br />

90 Day PRP Potential Contact X X Spur sales success to reach PRP<br />

levels<br />

Development Contact 3 X Help SL to identify potential<br />

high selling Reprs. And potential<br />

SL's in downline, explain steps<br />

<strong>of</strong> how to coach downline and<br />

how to conduct T3 contact,<br />

show how to use Ldrshp.<br />

Reports to maximize downline's<br />

performance, schedule D3<br />

observation<br />

Field (D3) Observation X Review T3 Contact steps,<br />

provide opportunity For SL to<br />

observe and practice TC3 and<br />

field coaching, schedule D4<br />

Contact<br />

Development Contact 4 X Review progress towards<br />

personal/downline's dreams and<br />

goals, discuss importance <strong>of</strong><br />

communication with downline,<br />

explain steps <strong>of</strong> how to plan and<br />

conduct meetings, explain how<br />

to conduct T4 contact, discuss<br />

and explain <strong>the</strong> importance <strong>of</strong><br />

follow-up, explain how to use<br />

reports to energize <strong>the</strong>ir team,<br />

help <strong>the</strong> SL plan strategy for<br />

continued growth <strong>of</strong> <strong>the</strong>ir<br />

business, schedule D4<br />

observation<br />

Field (D4) Observation X Review TC 4 steps, provide<br />

opportunity for SL to observe<br />

and practice a TC 4 and an <strong>Avon</strong><br />

<br />

Fold here for use in Planner<br />

DSMs, Upline Repres New<br />

Representatives<br />

and Potential<br />

PRP Members<br />

DSMs, Upline Repres Potential PRP<br />

Members<br />

DSMs, Upline Repres Sales Leader<br />

UL+<br />

DSMs, Upline Repres Sales Leader<br />

UL+<br />

DSMs, Upline Repres Sales Leader<br />

UL+<br />

DSMs, Upline Repres Sales Leader<br />

UL+<br />

Following 4th<br />

order<br />

90 days after T4<br />

and ongoing<br />

Following UL title<br />

achievement<br />

Within 2 weeks<br />

<strong>of</strong> D3 Contact<br />

Within 2 weeks<br />

<strong>of</strong> D3<br />

Observation<br />

Within 2 weeks<br />

<strong>of</strong> D4 Contact<br />

T4 Booklet, Goals & Next Steps<br />

take-away card from AT1<br />

President's Recognition<br />

Program Book and PRP Support<br />

Guide<br />

D3 Booklet, Goals & Next<br />

Steps take-away card from<br />

AT1<br />

T3 and D3 booklets, T3 flow<br />

card, Goal & Next Steps takeaway<br />

card from AT1<br />

D4 Booklet, Goals & Next<br />

Steps take-away card from<br />

AT1<br />

T4 and D4 Booklets, T4 flow<br />

card, Goals & Next Steps takeaway<br />

card from AT1


<strong>Glossary</strong> <strong>of</strong> <strong>Avon</strong> <strong>Meetings</strong><br />

PRIMARY<br />

GROUP<br />

ONE-<br />

ON-ONE<br />

Opportunity Meeting<br />

90 Day Business Planning Session X Re-visit personal/downline's<br />

goals and dreams, congratulate<br />

PURPOSE LEAD AUDIENCE FREQUENCY MATERIALS<br />

on accomplishments <strong>of</strong> last 90<br />

days, review 1st generation<br />

Reprs./downline development,<br />

discuss strategy for follow-up,<br />

training and development <strong>of</strong><br />

downline members<br />

Sales <strong>Meetings</strong> X Inform, Educate, Recognize,<br />

Inspire<br />

Zip <strong>Meetings</strong> X Inform, Educate, Recognize,<br />

Inspire<br />

Opportunity <strong>Meetings</strong> X X Introduce <strong>Avon</strong>'s earning<br />

Opportunity<br />

Division Staff Meeting X Inform, Educate, Recognize,<br />

Inspire; Business Update<br />

Leadership Staff Meeting X Inform, Educate, Recognize,<br />

Inspire; Cascade<br />

National/Area/Division/District<br />

Information<br />

Downline Team <strong>Meetings</strong> X Inform, Educate, Recognize,<br />

Inspire<br />

Established Representative Contacts<br />

(ERCs)<br />

X Recognize recent achievements;<br />

Supporting PRP Membership<br />

and/or advancement; Tailor<br />

discussion to <strong>the</strong>ir individual<br />

needs<br />

<br />

Fold here for use in Planner<br />

DSMs, Upline Repres All titled Sales<br />

Leaders<br />

DSM New and<br />

Established<br />

Reprs.<br />

DSM Repres in same<br />

zip code<br />

DVM, DSM, Upline<br />

Repres<br />

Prospects and<br />

New &<br />

Established<br />

traditional<br />

Representatives<br />

90 Days after D4<br />

Observation and<br />

Ongoing<br />

According to Sls.<br />

Mtg. Sch.<br />

According to Sls.<br />

Mtg. Sch.<br />

DVM DSMs and SEULs According to<br />

Schedule<br />

DSM Upline Reprs. in<br />

District<br />

Upline Representative Downline (Unit)<br />

Team<br />

DSMs, Upline Repres Established<br />

Representatives<br />

(LOA 26+)<br />

90 Day Business Plan form, 90<br />

Day Business Planning Session<br />

Guide, Goals & Next Steps<br />

take-away card from AT1<br />

Provided via SMO and<br />

Managers' Shipments<br />

Provided via SMO and<br />

Managers' Shipments<br />

Each Campaign AOM DVD via VideoPlus (<strong>Avon</strong><br />

Adv Partner)<br />

Provided via Area Staff Meeting<br />

Monthly Provided via DVM Staff Meeting<br />

Monthly Provided via DSM Leadership<br />

Staff <strong>Meetings</strong><br />

As warranted Tailor to topic <strong>of</strong> discussion;<br />

President's Recognition<br />

Program Book and PRP Support<br />

Guide; DSM / Upline Planning<br />

Report


<strong>Glossary</strong> <strong>of</strong> <strong>Avon</strong> <strong>Meetings</strong><br />

OCCAISIONAL<br />

GROUP<br />

ONE-<br />

ON-ONE<br />

Business Development Seminars X Local Division events for<br />

training to all aspects <strong>of</strong> PATD<br />

and to promote earnings<br />

opportunities<br />

Leadership Conference X National event to inspire,<br />

inform, train and recognize US<br />

Sales Leaders<br />

Rallies X Local Division or District events<br />

to inspire, train, recognize and<br />

spur P and A <strong>of</strong> PATD; and to<br />

hear from peer speakers and<br />

testimonials from Top<br />

Performers<br />

Beauty Training Sessions X Educate and promote <strong>beauty</strong><br />

products; Promote instant<br />

deliveries and ship direct<br />

product programs<br />

Fund-Raising <strong>Meetings</strong> X Inspire, educate and partner<br />

with Representatives as <strong>the</strong>y<br />

support <strong>the</strong>ir local communities<br />

with raising funds;<br />

Representative enhances WDYK<br />

list through Fund-Raising<br />

contacts<br />

NOTE: All <strong>of</strong> <strong>the</strong> above materials are ei<strong>the</strong>r available in hard copy or<br />

are posted on <strong>the</strong> SMO for DSMs and your<strong>Avon</strong>.com under Beauty<br />

<strong>of</strong> Knowledge Resources for Representatives.<br />

ALL TRAINING, DEVELOPMENT AND OBSERVATION CONTACTS<br />

WILL INCLUDE THE FOLLOWING:<br />

• REVISIT DREAMS AND GOALS<br />

• REVIEW OF PROGRESS TOWARDS GOALS SINCE PRIOR CONTACT<br />

• DISCUSS 1 TO 2 PRODUCTS<br />

<br />

Fold here for use in Planner<br />

PURPOSE LEAD AUDIENCE FREQUENCY MATERIALS<br />

DVM All Sales<br />

Leaders and<br />

potential Sales<br />

Leaders<br />

Bi-annually Received from NY Leadership<br />

Team<br />

Director <strong>of</strong> Leadership Sales Leaders Annually Received from NY Leadership<br />

Team<br />

DVM or DSM Sales Leaders<br />

and Potential<br />

Sales Leaders<br />

DSM All<br />

Representatives<br />

DSM All<br />

Representatives<br />

As needed Supplied by DVM / DSM -<br />

tailored to specific event<br />

As needed Supplied by DSM - tailored to<br />

specific event<br />

As needed Online Fund-Raising Kit and<br />

Flyers

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