HP LaserJet M1005 MFP user guide - ENWW

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3. Click Properties, or click Printing Preferences. 4. Change the settings, and click OK. Identifying and correcting print defects Use the checklist and print-quality issues charts in this section to solve print-quality problems. Print-quality checklist General print-quality problems can be solved by using the following checklist: 1. Make sure that the paper or print media that you are using meets HP specifications. See Media specifications. Generally, smoother paper provides better results. 2. If you are using a special print media such as labels, transparencies, glossy, or letterhead, ensure that you have printed by type. See Controlling print jobs. 3. Print a Configuration report at the device control panel. See Information pages. ● If the page did not print correctly, the problem is with the hardware. Contact HP Customer Care. See HP Customer Care or the flyer that came in the device box. 4. Print a Demo page from the device control panel. If the page prints, the problem is with the printer driver. ● Use the Add Printer Wizard in the Printers (or Printers and Faxes in Windows XP) dialog box to install the correct driver. 5. Try printing from a different program. If the page prints correctly, the problem is with the program from which you were printing. 6. Restart the computer and the device and try printing again. If the problem is not resolved, see General print-quality issues. General print-quality issues The following examples depict letter-size paper that has passed through the device short-edge-first. These examples illustrate problems that would affect all of the pages that you print. The topics that follow list the typical cause and solution for each of these examples. Problem Cause Solution Print is light or faded. The media might not meet HP specifications. Use media that meets HP specifications. See Media specifications. The print cartridge might be low. Replace the print cartridge. See Changing the print cartridge. If the whole page is light, the print density adjustment is too light or EconoMode might be turned on. If the print cartridge is not low or empty, inspect the toner roller to see if the roller is damaged. If it is, replace the print cartridge. Adjust the print density, and disable EconoMode in the device Properties. 86 Chapter 9 Problem solving ENWW
Problem Cause Solution Toner specks appear. The media might not meet HP specifications. Dropouts appear. A single sheet of print media might be defective. Vertical streaks or bands appear on the page. The amount of background toner shading becomes unacceptable. Use media that meets HP specifications. See Media specifications. The paper path might need cleaning. Clean the paper path. See To clean the paper path. The moisture content of the paper is uneven or the paper has moist spots on its surface. The paper lot is flawed. The manufacturing processes can cause some areas to reject toner. Try reprinting the job. Try different paper, such as highquality paper that is intended for laser printers. See Media specifications. Try different paper, such as highquality paper that is intended for laser printers. See Media specifications. The print cartridge might be defective. Replace the print cartridge. See Changing the print cartridge. The print cartridge might be low or defective. The media might not meet HP specifications. The priority input tray might be installed incorrectly. Very dry (low humidity) conditions can increase the amount of background shading. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the device box. Replace the print cartridge. See Changing the print cartridge. Use a different paper with a lighter basis weight. See Media specifications. Make sure that the priority input tray is in place. Check the device environment. The print cartridge might be low. Replace the print cartridge. See Changing the print cartridge. ENWW Print problems 87
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HP LaserJet M1005 MFP User Guide
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Copyright and License © 2006 Copyr
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Output bin ........................
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viii ENWW
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Device features Print ● Prints le
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Control panel 1 2 3 4 9 8 5 6 7 1 C
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Minimum system requirements In orde
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Printer driver The device comes wit
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Software for Windows See the gettin
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General guidelines Some media might
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Guidelines for using media The foll
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Envelopes HP recommends that you pr
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Letterhead and preprinted forms Let
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Table 3-2 Tray 1 specifications Med
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24 Chapter 3 Media specifications E
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Loading media The following section
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Controlling print jobs This section
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To change the default media type 1.
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Using features in the Windows print
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Setting a custom paper size from th
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Page 48 and 49: Printing a cover page (Macintosh) I
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Page 52 and 53: Canceling a print job If a print jo
Page 54 and 55: Starting a copy job To make copies
Page 56 and 57: Adjusting the lighter/darker (contr
Page 58 and 59: To adjust the default copy size NOT
Page 60 and 61: Copying onto media of different typ
Page 62 and 63: Copying two-sided documents Copying
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Page 68 and 69: Understanding scanning methods You
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Page 76 and 77: Information pages Information pages
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Page 86 and 87: Clearing jams This section contains
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Page 90 and 91: Output bin CAUTION Do not use sharp
Page 92 and 93: Control-panel messages The majority
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Page 98 and 99: Problem Cause Solution Toner smears
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Page 106 and 107: Performance problems Problem Cause
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Page 110 and 111: Solving common Macintosh problems P
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Page 114 and 115: Supplies Product name Description P
Page 116 and 117: 106 Appendix A Accessories and orde
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Page 120 and 121: Availability of support and service
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Page 124 and 125: Physical specifications Table C-1 P
Page 126 and 127: 116 Appendix C Device specification
Page 128 and 129: FCC compliance This equipment has b
Page 130 and 131: HP LaserJet printing supplies It's
Page 132 and 133: Declaration of conformity Declarati
Page 134 and 135: Finnish laser statement LASERTURVAL
Page 136 and 137: USB Universal serial bus (USB) is a
Page 138 and 139: default media size and type, settin
Page 140 and 141: troubleshooting Macintosh 100 types
Page 142: selecting trays by 28 specification
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HP LaserJet M1005 MFP user guide - ENWW

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