HP LaserJet M1005 MFP user guide - ENWW
HP LaserJet M1005 MFP user guide - ENWW
HP LaserJet M1005 MFP user guide - ENWW
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Availability of support and service<br />
Around the world, <strong>HP</strong> provides a variety of service and support options for purchase. Availability of<br />
these programs will vary depending upon your location. For details, see the support flyer that is<br />
included in the box with your device.<br />
<strong>HP</strong> Customer Care<br />
Online Services<br />
For 24-hour access to updated <strong>HP</strong> device-specific software, product information, and support<br />
information using an Internet connection, go to www.hp.com/support/ljm1005.<br />
Telephone support<br />
<strong>HP</strong> provides free telephone support during the warranty period. For the telephone number for your<br />
country/region, see the flyer that shipped with the device, or visit www.hp.com and click Contact <strong>HP</strong>.<br />
Before calling <strong>HP</strong>, have the following information ready: the product name and serial number, the<br />
date of purchase, and a description of the problem.<br />
<strong>HP</strong> direct ordering for accessories or supplies<br />
● North America: www.hp.com/go/ordersupplies-na<br />
● Europe and Middle East: www.hp.com/go/ordersupplies-emea<br />
● Asia Pacific countries/regions: www.hp.com/go/ordersupplies-ap<br />
● Latin America: www.hp.com/go/ordersupplies-la<br />
To order genuine <strong>HP</strong> parts or accessories, go to the <strong>HP</strong> Parts Store at www.hp.com/buy/parts (U.S.<br />
and Canada only), or call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).<br />
<strong>HP</strong> service information<br />
To locate <strong>HP</strong>-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).<br />
Outside the United States and Canada, call the customer support number for your country/region.<br />
See the flyer that shipped in the box with the device.<br />
<strong>HP</strong> service agreements<br />
Call 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).<br />
<strong>HP</strong> service information<br />
<strong>HP</strong>'s customer self-repair programs offer our North American customers the fastest service under<br />
either warranty or contract. It enables <strong>HP</strong> to ship replacement parts directly to you (the end <strong>user</strong>) so<br />
that you can replace them. Using this program, you can replace parts at your own convenience.<br />
<strong>HP</strong> support and information for Macintosh computers<br />
Go to www.hp.com/go/macosx for Macintosh OS X support information and <strong>HP</strong> subscription service<br />
for driver updates.<br />
Go to www.hp.com/go/mac-connect for products that are designed specifically for the Macintosh <strong>user</strong>.<br />
110 Appendix B Service and support <strong>ENWW</strong>