HP LaserJet M1005 MFP user guide - ENWW

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Solving common Macintosh problems Problems with Mac OS X V10.3 and Mac OS X V10.4 The printer driver is not listed in Print Center. Cause Solution The device software might not have been installed or was installed incorrectly. The device name does not appear in the printer list box in the print center. Cause Solution Reinstall the software. See the getting started guide for instructions. The device might not be ready. Make sure that the cables are connected correctly, the device is on, and the ready light is on. If you are connecting through a USB hub, try connecting directly to the computer or use a different port. The wrong device name is being used. Print a Configuration report. See Information pages. Verify that the name on the Configuration report matches the device name in the Print Center. The interface cable might be defective or of poor quality. Replace the interface cable. Make sure to use a high-quality cable. A print job was not sent to the printer that you wanted. Cause Solution The print queue might be stopped. Restart the print queue. Open print monitor and select Start Jobs. An encapsulated PostScript (EPS) file does not print with the correct fonts. Cause Solution This problem occurs with some programs. ● Try downloading the fonts that are contained in the EPS file to the device before printing. You are unable to print from a third-party USB card. Cause Solution ● Send the file in ASCII format instead of binary encoding. This error occurs when the software for USB printers is not installed. When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple Web site. 100 Chapter 9 Problem solving ENWW
The device does not appear in the Macintosh Print Center after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software problem solving ● Check that your Macintosh supports USB. ● Verify that your Macintosh operating system is Mac OS X V10.3 or Mac OS X V10.4. ● Ensure that your Macintosh has the appropriate USB software from Apple. Hardware problem solving ● Check that the device is turned on. ● Verify that the USB cable is connected correctly. ● Check that you are using the appropriate high-speed USB cable. ● Ensure that you do not have too many USB devices drawing power from the chain. Disconnect all of the devices from the chain, and connect the cable directly to the USB port on the host computer. ● Check to see if more than two nonpowered USB hubs are connected in a row on the chain. Disconnect all of the devices from the chain and connect the cable directly to the USB port on the host computer. NOTE The iMac keyboard is a nonpowered USB hub. ENWW Solving common Macintosh problems 101
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HP LaserJet M1005 MFP User Guide
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Copyright and License © 2006 Copyr
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Envelope storage ..................
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Output bin ........................
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viii ENWW
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Device features Print ● Prints le
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Control panel 1 2 3 4 9 8 5 6 7 1 C
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Minimum system requirements In orde
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Printer driver The device comes wit
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Software for Windows See the gettin
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12 Chapter 2 Software ENWW
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General guidelines Some media might
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Guidelines for using media The foll
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Envelopes HP recommends that you pr
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Letterhead and preprinted forms Let
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Table 3-2 Tray 1 specifications Med
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24 Chapter 3 Media specifications E
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Loading media The following section
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Controlling print jobs This section
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To change the default media type 1.
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Using features in the Windows print
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Setting a custom paper size from th
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4. After one side has been printed,
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Printing a cover page (Macintosh) I
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6. Maintaining the same orientation
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Canceling a print job If a print jo
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Starting a copy job To make copies
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Adjusting the lighter/darker (contr
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To adjust the default copy size NOT
Page 60 and 61: Copying onto media of different typ
Page 62 and 63: Copying two-sided documents Copying
Page 64 and 65: Copying photos and books To copy a
Page 66 and 67: 56 Chapter 6 Copy ENWW
Page 68 and 69: Understanding scanning methods You
Page 70 and 71: Scanning by using other software Th
Page 72 and 73: 2. Gently close the lid. 3. Gently
Page 74 and 75: Resolution and color guidelines The
Page 76 and 77: Information pages Information pages
Page 78 and 79: Outside the United States, you can
Page 80 and 81: 2. Clean the white document lid bac
Page 82 and 83: 4. Insert the cartridge into the de
Page 84 and 85: Problem-solving checklist Step numb
Page 86 and 87: Clearing jams This section contains
Page 88 and 89: Input trays CAUTION Do not use shar
Page 90 and 91: Output bin CAUTION Do not use sharp
Page 92 and 93: Control-panel messages The majority
Page 94 and 95: Control panel message Description R
Page 96 and 97: 3. Click Properties, or click Print
Page 98 and 99: Problem Cause Solution Toner smears
Page 100 and 101: Problem Cause Solution Toner appear
Page 102 and 103: Problem Cause Solution The device d
Page 104 and 105: Problem Cause Solution Black dots o
Page 106 and 107: Performance problems Problem Cause
Page 108 and 109: Scan-quality problems Preventing pr
Page 112 and 113: Problem-solving tools The section d
Page 114 and 115: Supplies Product name Description P
Page 116 and 117: 106 Appendix A Accessories and orde
Page 118 and 119: Hewlett-Packard limited warranty st
Page 120 and 121: Availability of support and service
Page 122 and 123: Guidelines for repacking the device
Page 124 and 125: Physical specifications Table C-1 P
Page 126 and 127: 116 Appendix C Device specification
Page 128 and 129: FCC compliance This equipment has b
Page 130 and 131: HP LaserJet printing supplies It's
Page 132 and 133: Declaration of conformity Declarati
Page 134 and 135: Finnish laser statement LASERTURVAL
Page 136 and 137: USB Universal serial bus (USB) is a
Page 138 and 139: default media size and type, settin
Page 140 and 141: troubleshooting Macintosh 100 types
Page 142: selecting trays by 28 specification
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