HP LaserJet M1005 MFP user guide - ENWW

HP LaserJet M1005 MFP user guide - ENWW HP LaserJet M1005 MFP user guide - ENWW

30.07.2013 Views

Scan-quality problems Preventing problems The following are a few simple steps you can take to improve scan quality. ● Use high-quality originals. ● Load the media correctly. If the media is loaded incorrectly, it might skew, which causes unclear images. See Loading media for instructions. ● Adjust the software settings according to how you plan to use the scanned page. See Scanner resolution and color for more information. Solving scan-quality problems Problem Cause Solution Blank pages The original might have been loaded upside down. Too light or dark The resolution and color levels may be set incorrectly. Unwanted lines Ink, glue, correction fluid, or an unwanted substance might be on the glass. Black dots or streaks Ink, glue, correction fluid, or an unwanted substance might be on the glass. Unclear text The resolution and color levels may be set incorrectly. On the flatbed scanner, place the original document face-down with the upper-left corner of the document at the lower-right corner of the glass. Verify that you have the correct resolution and color settings. See Scanner resolution and color. Clean the flatbed scanner surface. See To clean the scanner glass. Clean the flatbed scanner surface. See To clean the scanner glass. Verify that you have the correct resolution and color settings. See Scanner resolution and color. 98 Chapter 9 Problem solving ENWW

Control-panel display problems CAUTION Static electricity can cause unexpected black lines, dots, or characters to appear on the device control-panel display. Do not touch the device control-panel display if there is a chance that you have collected a static electric charge (for example, by walking on carpet in a low-humidity environment). Unexpected lines, dots, or characters might appear on the device control-panel display, or the display might become blank if the device is exposed to an electric or magnetic field. To resolve this problem, perform the following procedure: 1. Turn the device off. 2. Remove the device from the electric or magnetic field. 3. Turn the device on again. ENWW Control-panel display problems 99

Scan-quality problems<br />

Preventing problems<br />

The following are a few simple steps you can take to improve scan quality.<br />

● Use high-quality originals.<br />

● Load the media correctly. If the media is loaded incorrectly, it might skew, which causes unclear<br />

images. See Loading media for instructions.<br />

● Adjust the software settings according to how you plan to use the scanned page. See Scanner<br />

resolution and color for more information.<br />

Solving scan-quality problems<br />

Problem Cause Solution<br />

Blank pages The original might have been loaded<br />

upside down.<br />

Too light or dark The resolution and color levels may<br />

be set incorrectly.<br />

Unwanted lines Ink, glue, correction fluid, or an<br />

unwanted substance might be on the<br />

glass.<br />

Black dots or streaks Ink, glue, correction fluid, or an<br />

unwanted substance might be on the<br />

glass.<br />

Unclear text The resolution and color levels may<br />

be set incorrectly.<br />

On the flatbed scanner, place the original document<br />

face-down with the upper-left corner of the document at<br />

the lower-right corner of the glass.<br />

Verify that you have the correct resolution and color<br />

settings. See Scanner resolution and color.<br />

Clean the flatbed scanner surface. See To clean the<br />

scanner glass.<br />

Clean the flatbed scanner surface. See To clean the<br />

scanner glass.<br />

Verify that you have the correct resolution and color<br />

settings. See Scanner resolution and color.<br />

98 Chapter 9 Problem solving <strong>ENWW</strong>

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