HP LaserJet M1005 MFP user guide - ENWW
HP LaserJet M1005 MFP user guide - ENWW HP LaserJet M1005 MFP user guide - ENWW
Performance problems Problem Cause Solution No copy came out. The input tray might be empty. Load media in the device. See Loading media for more information. The original might have been loaded incorrectly. Copies are blank. The sealing tape might not have been removed from the print cartridge. Copies are reduced in size. The original might have been loaded incorrectly. The media might not meet HP specifications. The print-cartridge toner-level might be low. The device settings might be set to reduce the scanned image. On the flatbed scanner, place the original document face-down with the upper-left corner of the document at the lower-right corner of the glass. Remove the print cartridge from the device, pull out the sealing tape, and reinstall the print cartridge. On the flatbed scanner, make sure that the original document is placed face-down with the upper-left corner of the document at the lower-right corner of the glass. Use media that meets HP specifications. See Media specifications. Replace the print cartridge. See Changing the print cartridge. Verify that the reduction/enlargement settings are correct at the device control panel. 96 Chapter 9 Problem solving ENWW
Scan problems Solving scanned-image problems Problem Cause Solution The scanned image is of poor quality. Part of the image did not scan. The original might be a secondgeneration photo or picture. The image that appears on the screen might not be an accurate representation of the quality of the scan. The original might have been loaded incorrectly. ● To eliminate the patterns, try reducing the size of the image after scanning. ● Print the scanned image to see if the quality is better. ● Verify that your resolution and color settings are correct for the type of scan job that you are performing. See Scanner resolution and color. ● Try adjusting your computer monitor settings to use more colors (or levels of gray). Typically, you make this adjustment by opening Display in Windows Control Panel. ● Try adjusting the resolution and color settings in the scanner software. See Scanner resolution and color. Make sure that you have loaded the original correctly on the flatbed scanner. See Loading documents to copy or scan. The scanner might be dirty. Clean the scanner. See To clean the scanner glass. The graphics settings might not be suitable for the type of scan job that you are performing. The original might have been loaded incorrectly. A colored background might be causing images in the foreground to blend into the background. Try changing the graphics settings. See Scanner resolution and color. Make sure that the original is placed correctly on the flatbed scanner. Try adjusting the settings before you scan the original or enhancing the image after you scan the original. See Scanner resolution and color. The original is too small. The minimum size that the flatbed scanner supports is 25 x 25 mm (1 x 1 inch). The media size is incorrect. In Scan settings, make sure that the input media size is large enough for the document that you are scanning. See Scanner resolution and color. The scan takes too long The resolution or color level is set too high. Change the resolution and color level settings to the correct settings for your job. See Scanner resolution and color. The software is set to scan in color. The system default is color, which takes longer to scan even when scanning a monochrome original. If you acquire an image through TWAIN or WIA, you can change the settings so that the original scans in grayscale or black-and-white. See the device software Help for details. A print job or copy job was sent before you tried to scan. If someone sent a print job or copy job before you tried to scan, the scan will start if the scanner is not busy. However, because the device and scanner share memory, the scan might be slower. ENWW Scan problems 97
- Page 56 and 57: Adjusting the lighter/darker (contr
- Page 58 and 59: To adjust the default copy size NOT
- Page 60 and 61: Copying onto media of different typ
- Page 62 and 63: Copying two-sided documents Copying
- Page 64 and 65: Copying photos and books To copy a
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- Page 68 and 69: Understanding scanning methods You
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- Page 72 and 73: 2. Gently close the lid. 3. Gently
- Page 74 and 75: Resolution and color guidelines The
- Page 76 and 77: Information pages Information pages
- Page 78 and 79: Outside the United States, you can
- Page 80 and 81: 2. Clean the white document lid bac
- Page 82 and 83: 4. Insert the cartridge into the de
- Page 84 and 85: Problem-solving checklist Step numb
- Page 86 and 87: Clearing jams This section contains
- Page 88 and 89: Input trays CAUTION Do not use shar
- Page 90 and 91: Output bin CAUTION Do not use sharp
- Page 92 and 93: Control-panel messages The majority
- Page 94 and 95: Control panel message Description R
- Page 96 and 97: 3. Click Properties, or click Print
- Page 98 and 99: Problem Cause Solution Toner smears
- Page 100 and 101: Problem Cause Solution Toner appear
- Page 102 and 103: Problem Cause Solution The device d
- Page 104 and 105: Problem Cause Solution Black dots o
- Page 108 and 109: Scan-quality problems Preventing pr
- Page 110 and 111: Solving common Macintosh problems P
- Page 112 and 113: Problem-solving tools The section d
- Page 114 and 115: Supplies Product name Description P
- Page 116 and 117: 106 Appendix A Accessories and orde
- Page 118 and 119: Hewlett-Packard limited warranty st
- Page 120 and 121: Availability of support and service
- Page 122 and 123: Guidelines for repacking the device
- Page 124 and 125: Physical specifications Table C-1 P
- Page 126 and 127: 116 Appendix C Device specification
- Page 128 and 129: FCC compliance This equipment has b
- Page 130 and 131: HP LaserJet printing supplies It's
- Page 132 and 133: Declaration of conformity Declarati
- Page 134 and 135: Finnish laser statement LASERTURVAL
- Page 136 and 137: USB Universal serial bus (USB) is a
- Page 138 and 139: default media size and type, settin
- Page 140 and 141: troubleshooting Macintosh 100 types
- Page 142: selecting trays by 28 specification
Scan problems<br />
Solving scanned-image problems<br />
Problem Cause Solution<br />
The scanned image is of<br />
poor quality.<br />
Part of the image did not<br />
scan.<br />
The original might be a secondgeneration<br />
photo or picture.<br />
The image that appears on the<br />
screen might not be an accurate<br />
representation of the quality of the<br />
scan.<br />
The original might have been loaded<br />
incorrectly.<br />
● To eliminate the patterns, try reducing the size of<br />
the image after scanning.<br />
● Print the scanned image to see if the quality is<br />
better.<br />
● Verify that your resolution and color settings are<br />
correct for the type of scan job that you are<br />
performing. See Scanner resolution and color.<br />
● Try adjusting your computer monitor settings to<br />
use more colors (or levels of gray). Typically, you<br />
make this adjustment by opening Display in<br />
Windows Control Panel.<br />
● Try adjusting the resolution and color settings in<br />
the scanner software. See Scanner resolution and<br />
color.<br />
Make sure that you have loaded the original correctly on<br />
the flatbed scanner. See Loading documents to copy or<br />
scan.<br />
The scanner might be dirty. Clean the scanner. See To clean the scanner glass.<br />
The graphics settings might not be<br />
suitable for the type of scan job that<br />
you are performing.<br />
The original might have been loaded<br />
incorrectly.<br />
A colored background might be<br />
causing images in the foreground to<br />
blend into the background.<br />
Try changing the graphics settings. See Scanner<br />
resolution and color.<br />
Make sure that the original is placed correctly on the<br />
flatbed scanner.<br />
Try adjusting the settings before you scan the original or<br />
enhancing the image after you scan the original. See<br />
Scanner resolution and color.<br />
The original is too small. The minimum size that the flatbed scanner supports is<br />
25 x 25 mm (1 x 1 inch).<br />
The media size is incorrect. In Scan settings, make sure that the input media size is<br />
large enough for the document that you are scanning.<br />
See Scanner resolution and color.<br />
The scan takes too long The resolution or color level is set<br />
too high.<br />
Change the resolution and color level settings to the<br />
correct settings for your job. See Scanner resolution<br />
and color.<br />
The software is set to scan in color. The system default is color, which takes longer to scan<br />
even when scanning a monochrome original. If you<br />
acquire an image through TWAIN or WIA, you can<br />
change the settings so that the original scans in<br />
grayscale or black-and-white. See the device software<br />
Help for details.<br />
A print job or copy job was sent<br />
before you tried to scan.<br />
If someone sent a print job or copy job before you tried<br />
to scan, the scan will start if the scanner is not busy.<br />
However, because the device and scanner share<br />
memory, the scan might be slower.<br />
<strong>ENWW</strong> Scan problems 97
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