HP LaserJet M1005 MFP user guide - ENWW

Problem Cause Solution
Black dots or streaks
appear on the copy.
Copies are too light or
dark.
Ink, glue, correction fluid, or an
unwanted substance might be on the
flatbed scanner.
The printer driver or device settings
may be incorrect.
Text is unclear. The printer driver or device settings
may be incorrect.
Media-handling problems
Problem Cause Solution
Poor print quality or
toner adhesion
Dropouts, jamming, or
curl
The paper is too moist, too rough,
too heavy or too smooth, or it is
embossed or from a faulty paper lot.
The paper has been stored
incorrectly.
The paper has variability from one
side to the other.
Excessive curl The paper is too moist, has the
wrong grain direction, or is of shortgrain
construction.
Jamming, damage to
device
Clean the device. See Cleaning the device.
Verify that the quality settings are correct. See Adjusting
the copy quality.
Verify that the quality settings are correct. See Adjusting
the copy quality.
Try another kind of paper, between 100 and 250
Sheffield, 4 to 6% moisture content.
Store paper flat in its moisture-proof wrapping.
Turn the paper over.
The paper varies from side-to-side. Turn the paper over.
Use long-grain paper, or use the Less paper curl
setting. See Reducing paper curl.
The paper has cutouts or perforations. Use paper that is free of cutouts or perforations.
Problems with feeding The paper has ragged edges. Use high-quality paper that is made for laser printers.
The paper varies from side-to-side. Turn the paper over.
The paper is too moist, too rough,
too heavy or too smooth, has the
wrong grain direction, or is of shortgrain
construction or it is embossed
or from a faulty paper lot.
Print is skewed (crooked). The media guides might be
incorrectly adjusted.
Try another kind of paper, between 100 and 250
Sheffield, 4 to 6% moisture content, or use long-grain
paper.
Remove all media from the input tray, straighten the
stack, and then load the media in the input tray again.
Adjust the media guides to the width and length of the
media that you are using and try printing again.
94 Chapter 9 Problem solving ENWW