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Medicaid Managed Care - U.S. Senate Special Committee on Aging

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764<br />

sannes and for certain c<strong>on</strong>diti<strong>on</strong>s. Research indi4cae that no single approach<br />

is universally superior, and few treatment approaches can be<br />

eliminated as universally ineffective. The most important characteritic<br />

of an effective mental health service system is the appropriate matching<br />

of services and need, based <strong>on</strong> individual clinical c<strong>on</strong>diti<strong>on</strong>s and circumstances<br />

and individual choice This means that listing benefits al<strong>on</strong>e is<br />

not sufficient to produce good outcomes.<br />

The benefit package can provide incentives that will encourage desired<br />

patterns of utilizati<strong>on</strong> to enhance effective care, such as substituting<br />

lower-cost equivalent services. However, a judicious mix of benefit<br />

design and individualized decisi<strong>on</strong>making is still needed to match individuals<br />

and services correctly. Benefits must therefore be flexible, and financial<br />

incentives promoting lower-cost services that are equally or<br />

even more effective in the l<strong>on</strong>g term (such as in-home services, c<strong>on</strong>sumer-run<br />

services, assertive community treatment and medicati<strong>on</strong>s)<br />

must be balanced by c<strong>on</strong>trols <strong>on</strong> the use of such services by individuals<br />

who do not need them. Selecting the right-atch of services to effectively<br />

address the plan member's individualized problems, while respecting<br />

the member's preferences, is the purpose of 'medically necessary'<br />

crateesa.<br />

To accomplish this end, this paper suggests a different approach to<br />

defining medically necessary services-<strong>on</strong>e more c<strong>on</strong>sistent with the<br />

law. In place of broad but short stipulati<strong>on</strong>s requiring plans to ensure<br />

that services adhere to professi<strong>on</strong>al standards, are safe and effective and<br />

emphasize less costly alternatives (as the typical c<strong>on</strong>tract definiti<strong>on</strong> does<br />

today), states could incorporate more of the essential values and directi<strong>on</strong>s<br />

they desire from their mental health service system. The secti<strong>on</strong> of<br />

the c<strong>on</strong>tract that deals with when a service is medically necessary should<br />

then stipulate.<br />

* the desired goal of services (e.g., to promote recovery);<br />

* the range of services that are to be c<strong>on</strong>sidered 'medically' necessary<br />

(e-g-. rehabilitati<strong>on</strong> as well as clinical treatment);<br />

* principles for service delivery (e.g., members should be fully engaged<br />

in services planning and be given choices); and<br />

* that plans are prohibited from subverting desired goals through arbitrary<br />

restriri<strong>on</strong>s <strong>on</strong> amount, durati<strong>on</strong> and scope of services.<br />

The definiti<strong>on</strong> of medically necessary services should also include<br />

standards for the process of making these determinati<strong>on</strong>s. Further, a System<br />

of member appeals should be linked to the definiti<strong>on</strong>. Standards for<br />

Defining 'Medically Necessary' Services to Protect Plan Members<br />

POLICY ANALYSIS BY THE BAZELON CENTER FOR MENTAL HEALTH LAW 1.-

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