Medicaid Managed Care - U.S. Senate Special Committee on Aging

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Table 10
Family Voices Survey on <strong>Managed</strong> <strong>Care</strong>
High Satisfaction by Type of Health Plan
(N-204)-
Percent of Respondents within each Type of
Type of Health Service Health Plan Indicating
"Verv Satisfied"
Not in <strong>Managed</strong>
HMO PPO <strong>Care</strong>
Medical and <strong>Special</strong>ty Services n % n % n %
1. Appropriate routine. well-child care 52 69.3 51 662 18 60.0
2. A primary care provider with knowledge of my child's
special needs 38 50.0 40 51.3 21 65.6
3 Appropriate pediatric specialty care providers 41 54.7 44 57.1 21 70.0
4 Appropriate pediatric n-patient hospital services 36 64.3 30 58.8 17 81.0
5 <strong>Special</strong>ized dental care or orthodontic services 14 27.5 23 42.6 10 55.6
6 Physicaltherapy seivices 20 39.2 30 51.7 14 51.9
7. Occupational therapy services 14 2912 22 37.3 12 48.0
8. Speechtherapyservices 20 30.3 27 39.7 13 44.8
9. Nutritionalcoumseling 11 31.4 16 40.0 8 53.3
10. Psychological testing 7 22.6 10 27.8 7 38.9
I 1.X-ray and radiology services 34 61.8 34 60.7 15 68.2
12. Laborstary services 35 556 40 64.5 19 67.9
13. Genetic counseling services 20 55.6 12 52.2 7 53.9
14. Emergency room services 24 40.7 26 4812 19 79.2
Mental Health Services
I Counseling for child 4 16.0 8 33.3 1 11.1
2_ Counsel_ for &mil members 4 9.3 13 35.1 2 18.2
3 Fanulysupportgroups 4 9.5 11 25.6 2 18.2
4 Out-patient diagnostic services 6 30.0 9 40.9 4 50.0
5 Intunt sychatr 3 37.5 3 27.3 0 0.0
Other Health Services
I Prescription medications 45 59.2 43 57.3 22 73.3
2. Durable medical equipment 12 35.3 13 33.3 12 70.6
3.Adaptive 8luipent 8 22.9 9 19.6 9 60.0
4. Disposable medical supplies 11 42.3 1L 37.9 6 85.7
5. Nutritional products or special diets 7 29.2 5 17.9 6 60.0
6. Home nursing services 6 27.3 7 35.0 4 57.1
7. Persoral careateida services (PCA) 5 31.3 4 20.0 4 66.7
8. Hospice services 3 50.0 1 14.3 2 100.0
IN = the number of respondents who identified a given rype of health plan for their child a Indicated their
child needed or used a parricular service. Respondents who indicated thar rheir child is covered by more
than one type of health plan or by a health plan categorized as "Other" were not included in the analysis for
this table.