Medicaid Managed Care - U.S. Senate Special Committee on Aging

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Table 7
Family Voices Survey on <strong>Managed</strong> <strong>Care</strong>
Family Responses on Individual Satisfaction Items
.(N=323)
% % % % %Needed,
Satisfaction with Health Services
Very
Satisfied
Somewhat
Satisfied
Not
Satisfied
Not
Available
Medical and <strong>Special</strong>ty Services
1. Appropriate routine, well-hild care (n=280) 67.1 23.2 3.6 6.1
2. A primary care provider with knowledge of my
child's special needs (n=291) 54.0 26.S 14.8 4.5
3. Appropriate pediatric specialty care providers
(n=281) 59.8 28.1 10.0 2.1
4. Appropriate pediatric in-patient hospital services
(n=208) 64.4 28.8 6.3 .5
5. <strong>Special</strong>ized dental care or orthodontic services
(n=197) 40.6 24.9 12.7 21.8
6. Physical therapy services (n=222) 49.5 21.2 13.5 15.8
7. Occupational therapy services (n=212) 38.7 22.2 15.6 23.6
8. Speech therapy services (n=242) 38.4 19.4 16.5 25.6
9. Nutritional counseling (n=141) 39.7 17.0 20.6 22.7
10. Psychologicaltesting(n=131) 29.0 27.5 25.2 18.3
11. X-ray and radiology services (n=212) 63.7 31.6 3.8 .9
12. Laboratory services (n=238) 61.8 31.9 4.6 1.7
13. Genetic counseling services (n=123) 50.4 24.4 15.4 9.8
14. Emergency room services (n=215) 54.0 37.2 7.9 .9
Mental Health Services
1. Counseling for child (n=93) 24.7 15.1 32.3 28.0
2. Counseling for family members (n=148) 20.9 19.6 27.0 32.4
3. Familysupportgroups (n159) 16.4 25.8 18.9 39.0
4. Out-patient diagnostic services (n=90) 38.9 28.9 16.7 15.6
5. In-patient psychiatric care (n=42) 23.8 19.0 33.3 23.8
Other Health Services
I. Prescriptionmedications (n=285) 62.5 31.2 5.3 1.1
2. Durable medical equipment (n=152) 39.5 34.9 19.7 5.9
3. Adaptive equipment (n=160) 26.3 28. 1 28.8 16.9
4. Disposable medical supplies (n=109) 45.0 26.6 15.6 12.8
5. Nutritional products or special diets (n=105) 36.2 18.1 18.1 27.6
6. Home nursing services (n=84) 32.1 27.4 19.0 21.4
7. Personal care attendant services (PCA) (n=72) 29.2 19.4 15.3 36 1
8. Hospice services (n=24) 29.2 20.8 29.2 208.