Medicaid Managed Care - U.S. Senate Special Committee on Aging

Medicaid Managed Care - U.S. Senate Special Committee on Aging Medicaid Managed Care - U.S. Senate Special Committee on Aging

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- 698 There is a huge need to educate consumers about managed care. This education should address the unique needs of people livinq with HIV and the challenges posed by managing HIV care. | ~~~~~~~~~CONSENSUS FOR ACTION| In onder for people living with HIV to maximize the benefits of managed care, it is important that they understand how this system works. Consumer education is needed to achieve the following five goals: * Create Informed benefidaries. It is necessary to educate consumers about the features of man- aged care and how best to interact with the system to get their needs met. This should cover basic concepts such as how to select a health plan, how to select a health care provider, when and how to seek out-of-network care, and how to grieve or complain about inadequate care or the denial of health care benefits. * Develop strong advocates. This goal involves educating people living with HIV and their advocates about how the ong>Medicaidong> program works and how managed care programs work. Advocates must un- derstand basic facts about the structure of ong>Medicaidong>, induding how the waiver authority functions that allows states to create mandatory managed care programs. Advocates must also learn about the ong>Medicaidong> system in their state, induding identifying the key health care players such as federal, state, and local officials and legislators, as well as other advocates. a Clarify the distinctions between managed care sad fee-for-service health care and among managed care plans. Consumers must gain a better understanding of basic principles of our insurance system. Individuals must be provided information on how to function in a new ong>Medicaidong> environ- ment. A part of this indudes giving consumers information about how to navigate through the system when experiencing difficulties with a provider or a managed care organization as well as how to make choices when competing benefits are available from various health plans. * Improve the evaluation and monitoring of ong>Medicaidong> managed care plans. Under the fee-for- service system, a key role for ong>Medicaidong> advocates was to monitor the federal oversight of state Medic- aid programs. lfconsumers were not receiving the health care services they needed, if poor quality care was being provided, or if eligible individuals were being denied ong>Medicaidong> benefits, pressuring the federal government to exercise its oversight authority on state ong>Medicaidong>-prgrams often led to improvements. In the managed care environment understanding the relationship between the state ong>Medicaidong> program and numerous managed care organizations has become far more important in order to protect high quality care. People living with HIV need to understand how this new system NATIONAL ASSOCIATION of PEOPLE WITH AIDS l

CONSENSUS FOR ACION 699 works and how they can push states to write strong and enforceable contracts with managed came organizations Once contracts ate signed, people living with HIV and their advocatcs need to become active in the monitoring and enforcement of the contracts. Enconrage people living with HiVto fortm coalitions with other ong>Medicaidong> beneficaries. Success at protecting ong>Medicaidong> for people living with HIV requires people living with HIV to form broadly based coalitions. A managed care plan that is designed to meet the complen needs of people living with HiV should also be designed to provide high quality care to other beneficiaries. Additionally, people living with HIV should remember that ong>Medicaidong> isbur nation's prinmary health care safety net and through our strong and consistent advocacy we have the power to make this program better for all who depend on it ABOT APITTIONj What is Capitation? How Does Capitation Work? TheortIcal Basis for Capitation The basis for rmost current managed A capiktaed payment tI a payment rmad Ideaty capicotion will give the provider care programs Involves paying for to a provider on a per-memberi per- the freedom to make health care deci- health cam services with capitated ptay month basiks This meas that a physician sions In the best interest of the patient nene5,as opposed to paying for health or other provider would receive a pay- it f patdent would like servkie th the core W a foe-for-service basis This fi ment every month for every petientthey provider does not be eve Is medicalty nanting change marks a fundhlnental have In that managed core paai,' hether nercsary the providers own hi'onclal shift in the relationships bertween con- or not the p2tient mes any health care risk creates an incentive to deny thi pasumeers payers and providers of health services, n agreeing to accept this paydent cue service, However, since a care. Under fee-for-servkwe the payer men the provider is agreeing to as- providers costs increase if the patiant (in dhe hedicid context, dhis would be sume responsibitity for dhe health of her becontes sick and requires more earen- the stcte ong>Medicaidong> agency) is largely re- or Ms patients. The caphated payment sloe or mwre eapesi health care sersponsible for at financial risk should a from onc patient may not be sufficient vices, itshould not be in the Intrest of beneficoary become ill Capitated mnan- to tonr the health care costs of tdat the provider to densy necessary services. aged cre sefcs to ,ave dhe payer roney by utilizing the copikated payment to IndIvidual paten bypoli the calpor red payments from every padetn, it Is antici- This systen presumes that the provider i5 esxperienetd and knowledgeabletabout transier some of the risk for health cor costs from the payer to the health plan pated diet the provider can pay for all necessary health care expenses, as well all typetof illruess,and Incapable ofWg ing when heal a services can be or the indtileit beaith care provider. Pinig for health car Involves risk be- as receive a fair compensatiow for theIr own services Thi Isintended te take denied withoutInfltiing aderae efecra on the patient. case there is no way of knoVwng hI ad away: the Incentive in the fee-for-rse, vwac how wmuhhalth care an individuial vice system to over prescribe health witi require over a glw. time period. care services for healthy people MANoacAAocncAeeeoee A. Adile Ploe n Psee UIop n .I1th HIV 44-098 97 - 23

CONSENSUS FOR ACION<br />

699<br />

works and how they can push states to write str<strong>on</strong>g and enforceable c<strong>on</strong>tracts with managed came<br />

organizati<strong>on</strong>s Once c<strong>on</strong>tracts ate signed, people living with HIV and their advocatcs need to become<br />

active in the m<strong>on</strong>itoring and enforcement of the c<strong>on</strong>tracts.<br />

Enc<strong>on</strong>rage people living with HiVto fortm coaliti<strong>on</strong>s with other <str<strong>on</strong>g>Medicaid</str<strong>on</strong>g> beneficaries. Success<br />

at protecting <str<strong>on</strong>g>Medicaid</str<strong>on</strong>g> for people living with HIV requires people living with HIV to form broadly<br />

based coaliti<strong>on</strong>s. A managed care plan that is designed to meet the complen needs of people living<br />

with HiV should also be designed to provide high quality care to other beneficiaries. Additi<strong>on</strong>ally,<br />

people living with HIV should remember that <str<strong>on</strong>g>Medicaid</str<strong>on</strong>g> isbur nati<strong>on</strong>'s prinmary health care safety net<br />

and through our str<strong>on</strong>g and c<strong>on</strong>sistent advocacy we have the power to make this program better for all<br />

who depend <strong>on</strong> it<br />

ABOT APITTIONj<br />

What is Capitati<strong>on</strong>?<br />

How Does Capitati<strong>on</strong> Work?<br />

TheortIcal Basis for Capitati<strong>on</strong><br />

The basis for rmost current managed A capiktaed payment tI a payment rmad Ideaty capicoti<strong>on</strong> will give the provider<br />

care programs Involves paying for to a provider <strong>on</strong> a per-memberi per- the freedom to make health care deci-<br />

health cam services with capitated ptay m<strong>on</strong>th basiks This meas that a physician si<strong>on</strong>s In the best interest of the patient<br />

nene5,as opposed to paying for health or other provider would receive a pay- it f patdent would like servkie th the<br />

core W a foe-for-service basis This fi ment every m<strong>on</strong>th for every petientthey provider does not be eve Is medicalty<br />

nanting change marks a fundhlnental have In that managed core paai,' hether nercsary the providers own hi'<strong>on</strong>clal<br />

shift in the relati<strong>on</strong>ships bertween c<strong>on</strong>- or not the p2tient mes any health care risk creates an incentive to deny thi pasumeers<br />

payers and providers of health services, n agreeing to accept this paydent cue service, However, since a<br />

care. Under fee-for-servkwe the payer men the provider is agreeing to as- providers costs increase if the patiant<br />

(in dhe hedicid c<strong>on</strong>text, dhis would be sume resp<strong>on</strong>sibitity for dhe health of her bec<strong>on</strong>tes sick and requires more earen-<br />

the stcte <str<strong>on</strong>g>Medicaid</str<strong>on</strong>g> agency) is largely re- or Ms patients. The caphated payment sloe or mwre eapesi health care sersp<strong>on</strong>sible<br />

for at financial risk should a from <strong>on</strong>c patient may not be sufficient vices, itshould not be in the Intrest of<br />

beneficoary become ill Capitated mnan- to t<strong>on</strong>r the health care costs of tdat the provider to densy necessary services.<br />

aged cre sefcs to ,ave dhe payer r<strong>on</strong>ey<br />

by utilizing the copikated payment to<br />

IndIvidual paten bypoli the calpor red<br />

payments from every padetn, it Is antici-<br />

This systen presumes that the provider<br />

i5 esxperienetd and knowledgeabletabout<br />

transier some of the risk for health cor<br />

costs from the payer to the health plan<br />

pated diet the provider can pay for all<br />

necessary health care expenses, as well<br />

all typetof illruess,and Incapable ofWg<br />

ing when heal a services can be<br />

or the indtileit beaith care provider.<br />

Pinig for health car Involves risk be-<br />

as receive a fair compensatiow for theIr<br />

own services Thi Isintended te take<br />

denied withoutInfltiing aderae efecra<br />

<strong>on</strong> the patient.<br />

case there is no way of knoVwng hI ad away: the Incentive in the fee-for-rse,<br />

vwac how wmuhhalth care an individuial vice system to over prescribe health<br />

witi require over a glw. time period. care services for healthy people<br />

MANoacAAocncAeeeoee A. Adile Ploe n Psee UIop n .I1th HIV<br />

44-098 97 - 23

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