Medicaid Managed Care - U.S. Senate Special Committee on Aging

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Description This survey is designed to document family experiences in terms of
access to and satisfaction with a broad range of health services paid
for or provided through managed care. Topic areas include health
insurance, family and child information, family satisfaction with
medical and specialty services, communication and coordination, and
ease of service delivery.
Source New England SERVE, 101 Tremont Street, Suite 812, Boston, MA
02108; Phone 617-574-9493.
5. Mkclgan Depart of Public Health, Children's Spedal Health <strong>Care</strong> Services
Tnle Parent Survey
Description This survey examines children's special health needs and enrollment
in the Title V program, medical specialty care, primary care
services, medical records, health insurance, family comments on
satisfaction with access, and needed activities to better understand
and cope with a chronic condition.
Source Michigan Children's <strong>Special</strong> Health <strong>Care</strong> Services, 3423 N.
Logan/Manin Luther King Jr. Boulevard, PO Box 30195, Lansing,
Ml 48909; Phone 517-335-8969.
FAMILY EDUCATION AND INFORMATION MATERIALS
1. National Coalition for Family Leadership l
Title The ABCs of <strong>Managed</strong> <strong>Care</strong>: Standards and Criteria for Children
with <strong>Special</strong> Health <strong>Care</strong> Needs
Description This report from a family summit includes principles of familycentered
care, family-professional partnerships, access, flexibility,
and community-based care. These principles were designed to guide
the development of standards and criteria for plans in the areas of
benefits, service capacity, decisionmaking, evaluation and data, and
financing.
Source National Coalition for Family Leadership: The ABCs of <strong>Managed</strong>
<strong>Care</strong>: Standards and Criteria for Children with <strong>Special</strong> Health <strong>Care</strong>
Needs. Trenton, Ml: National Coalition for Family Leadership,
1996. To order, call 800-359-3722 or 505-867-2368.
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