Medicaid Managed Care - U.S. Senate Special Committee on Aging

Medicaid Managed Care - U.S. Senate Special Committee on Aging Medicaid Managed Care - U.S. Senate Special Committee on Aging

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DATE: JU 27 1997 TO: June Gibbs Brown Inspector General 634 FROM: Bruce C. Vladed c.. « Administrator V SUBJECT: Office of Inspector General (OIG) Draft Report: Retooling ong>Medicaidong> Agencies for ong>Managedong> ong>Careong>," (OEI-01-95-00260) We reviewed the above-referenced report that identifies major organizational challenges state ong>Medicaidong> agencies face as they shift their focus to managed care. Our detailed comments on the repoxt recommendations are attached for your consideration. Thank you for the opportunity to review and comment on this report. Attachment M

635 Comments of the Health ong>Careong> Financing Administration (EHCFA) on Office of Inspector General (OIG) Draft Revort. "Retooling ong>Medicaidong> Agencies for ong>Managedong> ong>Careong>." (OEI-01-95-00260) OIG Recommendation I HCFA should provide forams to help state ong>Medicaidong> managers take advantage of the opportunities managed care presents for retooling their agencies and to miiminze the associated dangers. HCFA Response We concur. HCFA. in conjunction with the American Public Welfare Association (APWA), already has in place several mechanisms that provide states an opportunity to exchange lessons Icarned. As a result of this report HCFA is now cognizant of the need to determine those states that have the greatest experience in moving from fee-for-service to managed care environments (identified as Stage m in the report) and to encourage those States to share their experiences with less advanced states through these existing forums. States may learn much about what works and what does not from states such as Oregon and California. If HCFA Regional Offices were to develop local work groups on managed care issues, most states would be able to handle issues unique to managed care before the ong>Medicaidong> managed care population climbs to over 50 percent nationwide. OIG Recommendation 2 HCFA should revise its review and monitoring protocols so they devote greater attention to how state ong>Medicaidong> agencies are handling the organizational challenges associated with expanded managed care. HCFA Response We concur. The OIG report acknowledges that the current readiness review guide for section 1115 waivers contains a section on State administration with pertinent retooling questions. We anticipate the ongoing review and revision of all of the monitoring 44-098 97 - 21

635<br />

Comments of the Health <str<strong>on</strong>g>Care</str<strong>on</strong>g> Financing Administrati<strong>on</strong> (EHCFA) <strong>on</strong><br />

Office of Inspector General (OIG) Draft Revort.<br />

"Retooling <str<strong>on</strong>g>Medicaid</str<strong>on</strong>g> Agencies for <str<strong>on</strong>g>Managed</str<strong>on</strong>g> <str<strong>on</strong>g>Care</str<strong>on</strong>g>." (OEI-01-95-00260)<br />

OIG Recommendati<strong>on</strong> I<br />

HCFA should provide forams to help state <str<strong>on</strong>g>Medicaid</str<strong>on</strong>g> managers take advantage of the<br />

opportunities managed care presents for retooling their agencies and to miiminze the<br />

associated dangers.<br />

HCFA Resp<strong>on</strong>se<br />

We c<strong>on</strong>cur. HCFA. in c<strong>on</strong>juncti<strong>on</strong> with the American Public Welfare Associati<strong>on</strong><br />

(APWA), already has in place several mechanisms that provide states an opportunity to<br />

exchange less<strong>on</strong>s Icarned. As a result of this report HCFA is now cognizant of the need<br />

to determine those states that have the greatest experience in moving from fee-for-service<br />

to managed care envir<strong>on</strong>ments (identified as Stage m in the report) and to encourage<br />

those States to share their experiences with less advanced states through these existing<br />

forums.<br />

States may learn much about what works and what does not from states such as Oreg<strong>on</strong><br />

and California. If HCFA Regi<strong>on</strong>al Offices were to develop local work groups <strong>on</strong><br />

managed care issues, most states would be able to handle issues unique to managed care<br />

before the <str<strong>on</strong>g>Medicaid</str<strong>on</strong>g> managed care populati<strong>on</strong> climbs to over 50 percent nati<strong>on</strong>wide.<br />

OIG Recommendati<strong>on</strong> 2<br />

HCFA should revise its review and m<strong>on</strong>itoring protocols so they devote greater attenti<strong>on</strong><br />

to how state <str<strong>on</strong>g>Medicaid</str<strong>on</strong>g> agencies are handling the organizati<strong>on</strong>al challenges associated with<br />

expanded managed care.<br />

HCFA Resp<strong>on</strong>se<br />

We c<strong>on</strong>cur. The OIG report acknowledges that the current readiness review guide for<br />

secti<strong>on</strong> 1115 waivers c<strong>on</strong>tains a secti<strong>on</strong> <strong>on</strong> State administrati<strong>on</strong> with pertinent retooling<br />

questi<strong>on</strong>s. We anticipate the <strong>on</strong>going review and revisi<strong>on</strong> of all of the m<strong>on</strong>itoring<br />

44-098 97 - 21

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