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Medicaid Managed Care - U.S. Senate Special Committee on Aging

Medicaid Managed Care - U.S. Senate Special Committee on Aging

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B-2760e7<br />

473<br />

c<strong>on</strong>tracted with the local initiatives <strong>on</strong> a sole-source basis, while the<br />

commercial plan c<strong>on</strong>tracts were awarded <strong>on</strong> a competitive basis.<br />

The situati<strong>on</strong> in Los Angeles County, however, is unique. While California<br />

c<strong>on</strong>tracted with a local initiative and a commercial plan in Los Angeles<br />

County, the county has, in essence, IA plans beesirse the Iocal Ln~itistive<br />

plan subc<strong>on</strong>tracted with 7 plans, and the commercial plan subc<strong>on</strong>tracted<br />

with 2 plans.) Beneficiaries can choose a primary care physician from any<br />

<strong>on</strong>e of the Ill plans.<br />

Health <str<strong>on</strong>g>Care</str<strong>on</strong>g> Opti<strong>on</strong>s Medi-Cal beneficiaries required to enroll in the two-plan expansi<strong>on</strong><br />

Programn Educates and program are inf<strong>on</strong>ned about managed care and their choices of health care<br />

Enrolls Beneficiaries plans through oDR' Health <str<strong>on</strong>g>Care</str<strong>on</strong>g> Opti<strong>on</strong>s (nuo) program, nun also enrolla<br />

and disenrolls beneficiaries in managed care plans) 0 The state c<strong>on</strong>tracts<br />

with an enrollment broker to c<strong>on</strong>duct Iwo program activities.<br />

Beneficiaries are informed about the mandatory expansi<strong>on</strong> program and<br />

their available choices primarily through an enrollment packet that they<br />

receive through the mall. The enrollment packet includes informati<strong>on</strong> <strong>on</strong><br />

managed care, how to join a health plan, available plans and participating<br />

providers, ph<strong>on</strong>e numbers to call for assistance, and an enrollment form.<br />

The packet also includes the first of three standard notices that inform,<br />

beneficiaries of the 30-day t<strong>on</strong>e frame in which they have to choose a plan<br />

and the plan to which they will be automatically assigned if they do not<br />

retura an enrollment form.l<br />

Beneficiaries also can teamn about the two-plan model and their plan<br />

opti<strong>on</strong>s at iio presentati<strong>on</strong>s, which are often held daily at county social<br />

service offices. At these face-to-face presentati<strong>on</strong>s, nun0 counselors provide<br />

informati<strong>on</strong> <strong>on</strong> managed care, plans available in the county, how to fill out<br />

"trve elan p . At thee i fac e-LA o-eae p nittin, C.CO- , LA cunselors noideth<br />

Plan, Miate Unid o a Pl, Towr, plansd aie Fnlaln Itei PIan. The plan pfnr in<br />

Ule e--ai pL-FouP<strong>on</strong>dan<strong>on</strong> lie-al Syn-a tIninena care a d Mohla Meriecs cenler<br />

Unlike Fnndnlinn Wealdi Synen, LA Cae dnen no- dineely pirMd& tith -eas srnuices.<br />

"R'un Mtl-cal <str<strong>on</strong>g>Managed</str<strong>on</strong>g> can and Pyweni Syan-- diNini-diae rep-dbwlauy for 1ir0uc ~<br />

pngewn The MediCal <str<strong>on</strong>g>Managed</str<strong>on</strong>g> Cane DtnIAn wakes aWl pnley delhadn rearding le hCpOg while<br />

tire Pyeen Syletn DMni..innl-nwn and manges lh~Ire ttpengra and wnwnr HCO<br />

ninitie, hie a enntd n a eneandin hbrker The Psyweni Synlent Dtiesi<strong>on</strong> Sumned Uis<br />

en .osa bilay fr<strong>on</strong> l Medical <str<strong>on</strong>g>Managed</str<strong>on</strong>g> Ca l)in-n w Maidh 1997.<br />

;'Ths ale n igt efiann edreg loom, e- asbhed eretirolosy. which genealy ipale<br />

other benrtday who did -rl choane a plan to the enommnerr plan Bleneflcren wh.- w lrdy<br />

enolled Ia <strong>on</strong> nti plain openting under , lr Iwo plan eodel ame not -nwgned by tlr wal<br />

&eneirciarlelw he tire op<strong>on</strong> la ehapne pLao at aiy IIe.<br />

PaIF 7<br />

aeAOiHEHS-98-2 CaIli-nnla's Maaged care C-Eapnsin

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