Medicaid Managed Care - U.S. Senate Special Committee on Aging

Medicaid Managed Care - U.S. Senate Special Committee on Aging Medicaid Managed Care - U.S. Senate Special Committee on Aging

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193 Call 1-800-888-1965 if you are using mental health services now. Call if you think you need services. If you need special services, your MCO must: * Have doctors and other health care providers who are qualified to serve people with special medical needs. * Give you a list of doctors who belong to the MCO. * Assign a case manager and write a care plan if it is necessary. This person will see that your care plan is being carried out. They will also help you get referrals for other services. * Get an assessment and a second opinion before you are transferred to a nursing home or institution for help with your physical disability. The MCO must ask for approval from the Department of Health and Mental Hygiene before you can be placed for more than a 30 day stay. Your MCO invites people with special needs to serve on advisory boards in their community. MCOs must follow rules of the Americans with Disabilities Act. You have the right to: An interpreter or other special communications help at no charge to you. Get services at an accessible building. 4

194 CHILDREN WITH SPECIAL HEALTH CARE NEEDS Most children with special health care needs will be enrolled in MCOs. El The MCO will: * Refer the child to a health care provider who has experience in working with children with special health care needs. * Offer services to children with developmental delays. * Develop a complete care plan for each child. * Provide case management services when needed to carry out the child's care plan. Provide medical equipment and assistive technology in a timely manner. Children living in institutions and children in the Model Waiver and people with rare and expensive conditions will not enroll in an MCO. For information about rare and expensive conditions, call 1-800-565-8190. IF YOU HAVE A PHYSICAL DISABILITY El Your MCO will: * Offer medical equipment and assistive technology from a provider who has worked with people who have physical disabilities. * Get an assessment and a second opinion before you are transferred to a nursing home or institution for help with your physical disability. The MCO must ask for approval from the Department of Health and Mental Hygiene before you can be placed for more than a 30 day stay. 5

194<br />

CHILDREN WITH SPECIAL<br />

HEALTH CARE NEEDS<br />

Most children with special health care<br />

needs will be enrolled in MCOs.<br />

El The MCO will:<br />

* Refer the child to a health care<br />

provider who has experience in<br />

working with children with<br />

special health care needs.<br />

* Offer services to children with<br />

developmental delays.<br />

* Develop a complete care plan for<br />

each child.<br />

* Provide case management services<br />

when needed to carry out the<br />

child's care plan.<br />

Provide medical equipment and assistive technology<br />

in a timely manner.<br />

Children living in instituti<strong>on</strong>s and children in the Model<br />

Waiver and people with rare and expensive c<strong>on</strong>diti<strong>on</strong>s<br />

will not enroll in an MCO. For informati<strong>on</strong> about rare<br />

and expensive c<strong>on</strong>diti<strong>on</strong>s, call 1-800-565-8190.<br />

IF YOU HAVE A PHYSICAL DISABILITY<br />

El Your MCO will:<br />

* Offer medical equipment and assistive technology from<br />

a provider who has worked with people who have<br />

physical disabilities.<br />

* Get an assessment and a sec<strong>on</strong>d opini<strong>on</strong> before you are<br />

transferred to a nursing home or instituti<strong>on</strong> for help with<br />

your physical disability. The MCO must ask for approval<br />

from the Department of Health and Mental Hygiene<br />

before you can be placed for more than a 30 day stay.<br />

5

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