Medicaid Managed Care - U.S. Senate Special Committee on Aging

Medicaid Managed Care - U.S. Senate Special Committee on Aging Medicaid Managed Care - U.S. Senate Special Committee on Aging

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166 Quality ong>Specialong> Needs Population Patricia MacTaggart July 15, 1997 Value-based, beneficiary-centered purchasing: * access * accountability * quality services * afford ability * enrollee satisfaction * responsive to individual health needs Federal-state partnership: * communication * coordination * collaboration Evaluating services: * point of view of the beneficiary * standardized performance measures for provider feedback and quality improvement- Approach: * defining where we want to go * completing an inventory of what is currently being done/not done * how the pieces fit * how organizationally make it work Components of value-based, beneficiary-centered purchasing quality strategy: * who are we purchasing for: eligibility, outreach, enrollment * who to contract with: purchasing tools * what to contract for * where and when to contract: contractor specifications * how to monitor: quality oversight system Priority: developing and implementing a ong>Medicaidong> value-based, beneficiary-centered purchasing strategy

Contracting Options: Monitoring Tools: 167 TOOLS USED selective contracting - centers of excellence performance measurement CAHPS: consumer assessment accessibility, waiting times, ease in seeing one's chosen physician, courtesy HEDIS: MHJCD, pediatric networks, dental, asthma, beta blockers, low-birth weight babies and AIDS in testing, provider credentialing External Quality Assurance Reviews: focus studies and medical record reviews QARI Grievance/complaint monitoring Consumer advocates at local level Performance based contracts: special provisions for special populations (ADA) Enrollee Education Issues. Barriers: Limited FFS data/infomnation - no baseline MHICD state of art of performance measurement Chronic care: variable community standards ong>Medicaidong> coverage issues

166<br />

Quality<br />

<str<strong>on</strong>g>Special</str<strong>on</strong>g> Needs Populati<strong>on</strong><br />

Patricia MacTaggart<br />

July 15, 1997<br />

Value-based, beneficiary-centered purchasing:<br />

* access<br />

* accountability<br />

* quality services<br />

* afford ability<br />

* enrollee satisfacti<strong>on</strong><br />

* resp<strong>on</strong>sive to individual health needs<br />

Federal-state partnership:<br />

* communicati<strong>on</strong><br />

* coordinati<strong>on</strong><br />

* collaborati<strong>on</strong><br />

Evaluating services:<br />

* point of view of the beneficiary<br />

* standardized performance measures for provider feedback<br />

and quality improvement-<br />

Approach:<br />

* defining where we want to go<br />

* completing an inventory of what is currently being d<strong>on</strong>e/not d<strong>on</strong>e<br />

* how the pieces fit<br />

* how organizati<strong>on</strong>ally make it work<br />

Comp<strong>on</strong>ents of value-based, beneficiary-centered purchasing quality strategy:<br />

* who are we purchasing for: eligibility, outreach, enrollment<br />

* who to c<strong>on</strong>tract with: purchasing tools<br />

* what to c<strong>on</strong>tract for<br />

* where and when to c<strong>on</strong>tract: c<strong>on</strong>tractor specificati<strong>on</strong>s<br />

* how to m<strong>on</strong>itor: quality oversight system<br />

Priority: developing and implementing a <str<strong>on</strong>g>Medicaid</str<strong>on</strong>g> value-based, beneficiary-centered<br />

purchasing strategy

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