Medicaid Managed Care - U.S. Senate Special Committee on Aging

Medicaid Managed Care - U.S. Senate Special Committee on Aging Medicaid Managed Care - U.S. Senate Special Committee on Aging

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123 thing, because you will have variables that are excellent in predicting someone's health service needs, but it can be very impractical to try to collect those same variables for the entire population. QUESTION. [Inaudible.] Mr. RILEY. Medica is the only non-gatekeeper model doing ong>Medicaidong> in Minnesota. All the other HMOs that do this are-some of them are closed panels, almost staff models-but all of them are gatekeeper models with the exception of ourselves. We do not look at capitating or paying in any kind of way that would look like a risk-sharing arrangement with specialists for this population. Keep in mind that we are not doing the disabled right now; what we are doing is enrolling the AFDC population and the elderly. On the elderly side-and back to the earlier question about PACE and SHMO-our State is now engaging in a demonstration around-we have never seen a demonstration that we don't like in Minnesota, by the way, so we will demonstrate anything-and now we are demonstrating sort of in between a SHMO and a PACE demonstration for our existing dual-eligible populations in Minnesota, and we have 5,000 of those. Half of Hennepin County's population residing in nursing homes are my members, so we have a big stake in whether or not the question relating to does the risk adjustment or the rate methodology that they have put together for this population-we are going to be paid under the PACE payment methodology, so invite me back next year, and I will tell you if it works-we have not started yet. Ms. SMITH. There are a few contracts that specifically provide that people with certain types of conditions be allowed to use specialists as primary care providers. In general, I have to say that I cannot be called upon to say what does Utah do about this and what does Kansas do about that, but I do know that Massachusetts in particular has a very elaborate contract specification on network requirements for disabled populations, and the access that those disabled populations have to have to specialists, and they specifically delineate using specialists as primary care providers as one of the requirements, and that a plan has got to be able to demonstrate that they are doing that; and there are all kinds of performance measures along that as part of this quality evaluation in order to get renewal. Ms. CHRISTENSEN. Go ahead. QUESTION. [Inaudible] for 58,000 SSI, disabled and elderly recipients, integrating acute and long-term care. In addition, [inaudible], reconciliation bill, the States under flexibility will be allowed to do mandatory enrollment for all ong>Medicaidong> recipients except SSI children, who are accepted, as long as [inaudible]. Given that States see lots of money being spent disproportionately on these populations compared with the AFDC populations, what recommendations would all of you have for those of us who are working on reconciliation to get some safeguards into the language or to advise HCFA on what ought to be looked at as States are doing this [inaudible]? Ms. CHRISTENSEN. Could somebody summarize the question, too, for the mike? 44-098 97 -5

124 Ms. RILEY. I think that what you are looking for is recommendations either to the reconciliation process that is going on right now or to HCFA, some of the recommendations that we have talked about here, around enrolling these populations into managed care. I just want to start out by saying that I hope I don't leave people with the impression of pessimism, because I believe that this is absolutely where we are going to end up. What I would like to urge is caution and carefulness and thoughtfulness and engaging the population that we are talking about bringing into managed care, because they have strong opinions about how it should look. So that is kind of how I want to leave it with this group in terms of caution rather than pessimism. Ms. SMITH. I think I would echo that. I think that as we have indicated, potentially, down the road, managed care offers a tremendous opportunity to this population for continuity of care and coordination of care. I think the concern is that the political imperatives to change the system quickly may not accurately reflect what is happening in the marketplace right now in terms of the infrastructure that is being developed, the ability of plans to deal with providers that they are not accustomed to dealing with and create different types of networks. Again, I use my analogy of Venus springing full-grown from Zeus' head. There are some political imperatives to have that happen, and it does not work that well on the ground in the delivery system. I think that if you are looking for protections, again, the protections would need to revolve around issues of access to care, quality measurement, network composition, accountability in terms of adequate protections around prior authorization and grievances, so that if people are being denied care, they have expedited channels to have those denials reviewed. Mr. SCANLON. I would agree with Barbara. I think one of our problems, though, is that we are not ready-we have not achieved any consensus in terms of how to go about defining an adequate network, setting up what is considered an adequate grievance process. I think that in light of that, then, this may be appropriate for HCFA to think about, the issue of guidelines for the States so that we recognize that this is going to be an evolutionary process in which some of the State experimentation with variants of different approaches will actually be valuable in guiding us to better solutions. One of the keys, though, that I think we need to focus on is that it is critical to have information about the services that are being delivered as well as, to the extent we can, the outcomes of services. Today, we are very often focused on outcomes as what should be the gold standard for deciding whether or not a plan is adequate. Yet, we are not at the point at which we know the range of outcomes that we should be measuring or even how to go about measuring some of the things that we know that we should be measurine We do need to be concerned about just the services that are being provided, and I think that one of the areas that we have an opportunity now to focus on is the question of encounter data. Information systems are being developed. They are expensive to develop.

123<br />

thing, because you will have variables that are excellent in predicting<br />

some<strong>on</strong>e's health service needs, but it can be very impractical<br />

to try to collect those same variables for the entire populati<strong>on</strong>.<br />

QUESTION. [Inaudible.]<br />

Mr. RILEY. Medica is the <strong>on</strong>ly n<strong>on</strong>-gatekeeper model doing <str<strong>on</strong>g>Medicaid</str<strong>on</strong>g><br />

in Minnesota. All the other HMOs that do this are-some of<br />

them are closed panels, almost staff models-but all of them are<br />

gatekeeper models with the excepti<strong>on</strong> of ourselves.<br />

We do not look at capitating or paying in any kind of way that<br />

would look like a risk-sharing arrangement with specialists for this<br />

populati<strong>on</strong>. Keep in mind that we are not doing the disabled right<br />

now; what we are doing is enrolling the AFDC populati<strong>on</strong> and the<br />

elderly.<br />

On the elderly side-and back to the earlier questi<strong>on</strong> about<br />

PACE and SHMO-our State is now engaging in a dem<strong>on</strong>strati<strong>on</strong><br />

around-we have never seen a dem<strong>on</strong>strati<strong>on</strong> that we d<strong>on</strong>'t like in<br />

Minnesota, by the way, so we will dem<strong>on</strong>strate anything-and now<br />

we are dem<strong>on</strong>strating sort of in between a SHMO and a PACE<br />

dem<strong>on</strong>strati<strong>on</strong> for our existing dual-eligible populati<strong>on</strong>s in Minnesota,<br />

and we have 5,000 of those. Half of Hennepin County's populati<strong>on</strong><br />

residing in nursing homes are my members, so we have a<br />

big stake in whether or not the questi<strong>on</strong> relating to does the risk<br />

adjustment or the rate methodology that they have put together for<br />

this populati<strong>on</strong>-we are going to be paid under the PACE payment<br />

methodology, so invite me back next year, and I will tell you if it<br />

works-we have not started yet.<br />

Ms. SMITH. There are a few c<strong>on</strong>tracts that specifically provide<br />

that people with certain types of c<strong>on</strong>diti<strong>on</strong>s be allowed to use specialists<br />

as primary care providers. In general, I have to say that I<br />

cannot be called up<strong>on</strong> to say what does Utah do about this and<br />

what does Kansas do about that, but I do know that Massachusetts<br />

in particular has a very elaborate c<strong>on</strong>tract specificati<strong>on</strong> <strong>on</strong> network<br />

requirements for disabled populati<strong>on</strong>s, and the access that those<br />

disabled populati<strong>on</strong>s have to have to specialists, and they specifically<br />

delineate using specialists as primary care providers as <strong>on</strong>e<br />

of the requirements, and that a plan has got to be able to dem<strong>on</strong>strate<br />

that they are doing that; and there are all kinds of performance<br />

measures al<strong>on</strong>g that as part of this quality evaluati<strong>on</strong> in<br />

order to get renewal.<br />

Ms. CHRISTENSEN. Go ahead.<br />

QUESTION. [Inaudible] for 58,000 SSI, disabled and elderly recipients,<br />

integrating acute and l<strong>on</strong>g-term care. In additi<strong>on</strong>, [inaudible],<br />

rec<strong>on</strong>ciliati<strong>on</strong> bill, the States under flexibility will be allowed to do<br />

mandatory enrollment for all <str<strong>on</strong>g>Medicaid</str<strong>on</strong>g> recipients except SSI children,<br />

who are accepted, as l<strong>on</strong>g as [inaudible]. Given that States<br />

see lots of m<strong>on</strong>ey being spent disproporti<strong>on</strong>ately <strong>on</strong> these populati<strong>on</strong>s<br />

compared with the AFDC populati<strong>on</strong>s, what recommendati<strong>on</strong>s<br />

would all of you have for those of us who are working <strong>on</strong> rec<strong>on</strong>ciliati<strong>on</strong><br />

to get some safeguards into the language or to advise<br />

HCFA <strong>on</strong> what ought to be looked at as States are doing this [inaudible]?<br />

Ms. CHRISTENSEN. Could somebody summarize the questi<strong>on</strong>, too,<br />

for the mike?<br />

44-098 97 -5

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