Medicaid Managed Care - U.S. Senate Special Committee on Aging

Medicaid Managed Care - U.S. Senate Special Committee on Aging Medicaid Managed Care - U.S. Senate Special Committee on Aging

aging.senate.gov
from aging.senate.gov More from this publisher
29.07.2013 Views

174 Communicating the Quality Message 117 but must also work side-by-side with communities and social service agencies to keep peopie healthy. Sprenger used an analogy heard frequently at Allina. 'We're good at saving people after they have fallen from the boar and have been swept downstream," he said, "but unless we journey up the river and find out why they've fallen out of the boat in the first place, we will never have enough resources to save everyone who is struggling downstream.' Going upstream means taking on some tough and complex issues, things like the lack of affordable low-income housing and the spread of violence. "But in this new era of severely constrained financial resources, the only way to deal with some health care issues will be to solve some of our social problems," Sprenger added. -1 urge us to engage ourselves with our communities to address violence, problems of youth unemployment, and housing with the same vigor we attack illness." WORKING WITH INDIVIDUAL COMMUNITIES Allina is currently sponsoring several community health improvement projects in lowincome neighborhoods where many of its Medica Choice ong>Careong> members live. Of course, such efforts are not new-many HMOs sponsor community projects. Indeed, integrated systems are at an advantage when it comes to developing such efforts because they can address the full spectrum of care, from health plan through care delivery. Allina, however, is truly working to put the 'community" into health improvement. Rather than initiating more -top-down" projects in which "experts" come into a community and essentially tell residents what needs to be done to improve their health, Allina starts with the premise that neighborhood residents themselves, not outside institutions, should be in charge of shaping the health of their communities. It's a radical new concept, and one that promises to have a real impact on the quality of life of many of the communities served by Allina. One of those communities is Powderhom, a diverse, urban neighborhood located in the heart of Minneapolis. Like so many other inner-city communities, Powderhorn has a large proportion of families living below the poverty level (more than 40 percent in some sections), an infant mortality rate of 13.5 per 1,000 (compared to the current national average of 7.7 per 1,000), and a high percentage of pregnant women (almost half) who receive no care during their first trimester. In 1994, the Allina Foundation funded a two-year experimental project known as Healthy Powderhom, with the stated goal of transferring leadership, ownership, and funding of the community's health concerns to its residents. The project broadens the definition of 'health" to include adequate housing, job development, public safety, and personal development. As part of the Healthy Powderhom project, neighborhood residents have formed Citizen Health Action Teams (CHATs), each with its own agenda and action plans. Only residents and health care practitioners working in-Powderhom, including acupuncturists and other complementary practitioners, can serve on a CHAT. Allina provides funding and support staff. Powderhorn's CHATs meet regularly to develop strategies for improving a particular health problem in the neighborhood, whether it be asthma in children or teen pregnancy or domestic abuse. The CHATs' action plans are often remarkably creative-and simple. One CHAT, for example, organized a walking group for adults. Twice a week, the group hikes the paths of the neighborhood's large park. These outings not only help keep the walkers physically fit, they also help establish a strong adult presence in an area often used as a hang-out for disorderly youths. The CHAT members reasoned that a safer neighborhood was a healthier one.

118 Communicating With Vulnerable Populatons: ong>Medicaidong> 175 It's not yet known how much of an impact Healthy Powderhorn has had on the health of Powderhom residents. But both Allina and the Powderhom community remain enthusiastic about the project's promise. As the project's citizen-designed brochure notes, Healthy Powderhorn offers a new and bold approach to improving community health: 'Healthy Powderhorn recognizes that citizens wanting to achieve a healthy community need to find ways to improve the quality of life indicators that influence health. These include education, job satisfaction, safe homes and streets, air and water quality, and spiritual well-being. To achieve this, their scope must be much broader than the disease- and sickness-oriented medical system, and they must consider how to make health and wellness an integral part of everyday living." WORKING WITH THE BROADER COMMUNITY In addition to developing programs like Healthy Powderhorn that target specific geographic or demographic communities, Allina has developed a number of policies and creative projects that attempt to deal more broadly with the societal problems that impact individuals' health. As one element of its communication strategy, for example, Allina has developed a policy of not advertising on television programs that depict physical violence. One of Allina's major communitywide projects is the Allina Violence Initiative, a health initiative designed to raise public awareness of such issues as domestic abuse, gun violence, and media-depicted violence. Allina believes strongly that projects like the Violence Initiative only work if done as a communitywide effort. In the spring of 1995, for example, Allina joined forty-nine community partners, including another health care system, in sponsoring a two-day forum on the role of the health community in violence prevention. Almost 1,000 people from 300 organizations, including educators, advocates for victims of domestic violence, and public health representatives, attended the widely-praised event. One of the forum's highlights was a performance by the nationally renowned Mixed Blood Theater troupe of Ring of Fire, a specially-commissioned dramatic play by the noted playwright Syl Jones. It offered a stark and often startling look at how violence affects the lives of individ-

118<br />

Communicating With Vulnerable Populat<strong>on</strong>s: <str<strong>on</strong>g>Medicaid</str<strong>on</strong>g> 175<br />

It's not yet known how much of an impact Healthy Powderhorn has had <strong>on</strong> the health<br />

of Powderhom residents. But both Allina and the Powderhom community remain enthusiastic<br />

about the project's promise. As the project's citizen-designed brochure notes, Healthy<br />

Powderhorn offers a new and bold approach to improving community health: 'Healthy<br />

Powderhorn recognizes that citizens wanting to achieve a healthy community need to find<br />

ways to improve the quality of life indicators that influence health. These include educati<strong>on</strong>,<br />

job satisfacti<strong>on</strong>, safe homes and streets, air and water quality, and spiritual well-being. To<br />

achieve this, their scope must be much broader than the disease- and sickness-oriented medical<br />

system, and they must c<strong>on</strong>sider how to make health and wellness an integral part of<br />

everyday living."<br />

WORKING WITH THE BROADER COMMUNITY<br />

In additi<strong>on</strong> to developing programs like Healthy Powderhorn that target specific geographic<br />

or demographic communities, Allina has developed a number of policies and creative projects<br />

that attempt to deal more broadly with the societal problems that impact individuals'<br />

health. As <strong>on</strong>e element of its communicati<strong>on</strong> strategy, for example, Allina has developed a<br />

policy of not advertising <strong>on</strong> televisi<strong>on</strong> programs that depict physical violence.<br />

One of Allina's major communitywide projects is the Allina Violence Initiative, a health<br />

initiative designed to raise public awareness of such issues as domestic abuse, gun violence,<br />

and media-depicted violence. Allina believes str<strong>on</strong>gly that projects like the Violence<br />

Initiative <strong>on</strong>ly work if d<strong>on</strong>e as a communitywide effort. In the spring of 1995, for example,<br />

Allina joined forty-nine community partners, including another health care system, in sp<strong>on</strong>soring<br />

a two-day forum <strong>on</strong> the role of the health community in violence preventi<strong>on</strong>. Almost<br />

1,000 people from 300 organizati<strong>on</strong>s, including educators, advocates for victims of domestic<br />

violence, and public health representatives, attended the widely-praised event. One of the<br />

forum's highlights was a performance by the nati<strong>on</strong>ally renowned Mixed Blood Theater<br />

troupe of Ring of Fire, a specially-commissi<strong>on</strong>ed dramatic play by the noted playwright Syl<br />

J<strong>on</strong>es. It offered a stark and often startling look at how violence affects the lives of individ-

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!