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JANUS? 2020 Hand-Held Computer (4MB) - Intermec

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<strong>JANUS</strong> <strong>2020</strong> <strong>Hand</strong>-<strong>Held</strong> <strong>Computer</strong> User’s Manual (<strong>4MB</strong>)NF NF BC BC<br />

Networking or Communicating With the Reader (continued)<br />

Problem Solution<br />

The communications application appears<br />

to stop executing or locks up.<br />

You may experience problems with your<br />

RF network, such as:<br />

• The RF option is not listed in the Com<br />

menu of IC.EXE.<br />

• The RF protocol handler (RFPH) did<br />

not load correctly.<br />

• The Connect icon turns off.<br />

10-16<br />

The reader may have lost its connection with the<br />

communications dock, optical link adapter, or other device.<br />

Verify that the reader is still connected to the other device.<br />

Make sure all the cables are firmly connected to each device. If<br />

you are using a communications dock, make sure the reader is<br />

placed correctly in the reader slot.<br />

If the reader was disconnected, restart the communications<br />

application. If it is still locked up, warm boot the reader. Check<br />

the communications protocol configuration and make sure you<br />

have set timeout values.<br />

Caution<br />

Do not press any keys while the reader is performing a<br />

warm boot or you may lose data.<br />

Conseil<br />

N'appuyez pas sur des touches pendant que le lecteur se<br />

réamorce, sinon vous pouvez perdre des données.<br />

If you have any problems with your RF network, see your<br />

<strong>JANUS</strong> RF documentation.

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