JANUS? 2020 Hand-Held Computer (4MB) - Intermec

Operating the Reader
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nuggethelCODE39 CODE39Troubleshooting
This table lists problems that may occur when you operate the reader. For example, if you have
problems entering or scanning data, some solutions are listed in the table.
Problem Solution
You cannot remember the password to
access the Boot Loader menu.
Contact your Intermec service representative.
When you try to start IC.EXE, the reader
displays an error message indicating that
there is not enough memory available to
run the Configuration Manager.
You scan a valid configuration
command, but the reader beeps and
displays an error message such as “Bad
command or filename.”
You want to return to the default
configuration.
You see one of these error messages
when you try to run an application:
• “File not found”
• “Not ready reading drive X.
Abort, Retry, Fail?”
While writing to a PC card in the PC card
drive, you turn off the reader, pull out
the card, modify the card, insert it back
in the reader, and turn on the reader.
While writing to a PC card in the PC card
drive, you turn off the reader, pull out
the card, and turn on the reader without
a card.
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If the Configuration Manager TSR is unloaded when you start
IC.EXE, the reader automatically loads the TSR for you. If there
is not enough conventional memory available for the TSR, the
reader displays an error message. Make sure at least 50K of
memory is available. For help, see “Making More Memory
Available on the Reader” in Chapter 3.
Make sure the Configuration Manager TSR is loaded in
memory. You can scan configuration commands only if the TSR
is loaded. For help, see “Unloading and Loading Configuration
Manager TSR” in Chapter 3.
Follow the instructions in “Restoring the Reader’s Default
Configuration” in Chapter 5.
If you developed an application that refers to a specific drive
letter, make sure the drive letter is correct. If the drive is not
correct, you can change the application to refer to the new drive
letters or to use a relative path instead of an absolute path. You
can also use the DOS SUBSTITUTE command, as described in
“If Your Applications Refer to Specific Drive Letters” later in
this chapter.
Note: Some drive letters on the JANUS reader were changed with
software version 2.10.
The reader will continue to write to the PC card when you turn
it back on. The file you were writing to is out of sequence. Your
PC card may be corrupted. If you cannot access the data on the
card, you may need to format it.
You have interrupted the write process. You will lose the data
you were writing to the PC card.
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