A Study of Shelters for Street Children from an Organizational ...
A Study of Shelters for Street Children from an Organizational ...
A Study of Shelters for Street Children from an Organizational ...
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1.8.2 Org<strong>an</strong>izationalll1eory<br />
<strong>Shelters</strong> <strong>for</strong> children living <strong>an</strong>d/or working on the streets have to be seen within a broad<br />
context <strong>of</strong> other hum<strong>an</strong> service org<strong>an</strong>isations. This study recognised that in order <strong>for</strong><br />
shelters to empower <strong>an</strong>d prepare children <strong>for</strong> their future, children's participation in the<br />
process <strong>of</strong> decision-making was crucial consequently the study relied on the hum<strong>an</strong><br />
relations perspective theory. Hum<strong>an</strong> relations theory underlines the import<strong>an</strong>ce <strong>of</strong> good<br />
interpersonal hum<strong>an</strong> relationships in org<strong>an</strong>isations (Hasenfeld, 1992: 22-29). Hum<strong>an</strong><br />
relations model lays emphasis on org<strong>an</strong>isations to maintain good hum<strong>an</strong> relationships<br />
to facilitate smooth running <strong>an</strong>d success <strong>of</strong> institutions. Hum<strong>an</strong> relational model is<br />
different <strong>from</strong> the hierarchical model in that m<strong>an</strong>agers <strong>an</strong>d staff are involved in<br />
decision-making processes. Ennew (1994: 130-147) argues that participatory models<br />
<strong>of</strong> m<strong>an</strong>agements are best suited with projects that work with children living <strong>an</strong>d/or<br />
working on the streets.<br />
The study was also cognis<strong>an</strong>t <strong>of</strong> the fact that shelters did not ascribe to <strong>an</strong>y model <strong>of</strong><br />
org<strong>an</strong>isational theory. It consequently adopted the conceptual perspective that<br />
org<strong>an</strong>izational structure <strong>of</strong> NGOs/shelters involved in intervention/ reintegration <strong>of</strong><br />
children is based on philosophical ideology with regard to staff-staff <strong>an</strong>d staff-residents<br />
relationships. Service providers cum program designers were mainly concerned with<br />
meeting basic needs <strong>of</strong> children with little funds they received <strong>from</strong> donor agencies. In<br />
this regard, shelters ideology <strong>an</strong>d the donor agencies' concerns were inextricably<br />
related (Hasenfeld, 1992: 3-21). The mission <strong>of</strong> shelters <strong>an</strong>d their programs <strong>of</strong><br />
interventions was the modelling <strong>an</strong>d ch<strong>an</strong>ging <strong>of</strong> children's survival behaviour,<br />
empowering them to become constructive, productive <strong>an</strong>d responsible citizens. The<br />
process <strong>of</strong> modelling <strong>an</strong>d ch<strong>an</strong>ging <strong>of</strong> children's behaviour depend on, firstly, shelters<br />
staffs underst<strong>an</strong>ding <strong>an</strong>d perceptions <strong>of</strong> children living <strong>an</strong>d/or working on the streets.<br />
Secondly, the role staffs play in assisting children to participate in the<br />
intervention/reintegration programs <strong>an</strong>d, thirdly, the experiences derived <strong>from</strong> the<br />
interaction between staff, service delivery, <strong>an</strong>d the children. The interaction <strong>an</strong>d<br />
experience indicates the extent <strong>an</strong>d level the social exclusion <strong>of</strong> children <strong>from</strong><br />
mainstream society has been redressed. Shelter m<strong>an</strong>agers put minimal emphasis on<br />
org<strong>an</strong>isational structures <strong>of</strong> shelters, while emphasised more on service delivery. It<br />
could be argued that shelters have very loose org<strong>an</strong>isational structures (Hasenfeld,<br />
1992) <strong>an</strong>d this could be linked to their lack <strong>of</strong> resource capacity, which impacts<br />
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