Minutes - Academic Planning Unit - University of Ulster

UNIVERSITY OF ULSTER
ACADEMIC DEVELOPMENT AND ENHANCEMENT COMMITTEE
Minutes of a meeting held on 8 May 2012 at the Coleraine Campus
PRESENT
CONFIRMED
Professor D McAlister (Chair), Professor A Adair, Ms S Alexander,
Mrs J Alleyne, Professor R Barnett, Professor P Carmichael, Ms C Cochrane,
Professor B Dass, Professor H Farley, Mrs R Fee, Dr D Gray,
Professor D Hazlett, Professor D Heenan, Professor J Jedrzejewski,
Mr D McGivern, Professor M McHugh, Professor H McKenna, Mr M McKinney,
Professor G McMullan (for Professor Curran), Professor R Millar,
Professor I Montgomery, Professor A Moran, Mr P Mulvenna, Miss A Murray,
Professor P O’Dochartaigh, Mr N Robb
APOLOGIES
Professor C Curran, Dr P Hanna, Ms A Honan, Dr N Thornton
IN ATTENDANCE
Mr M Fitzpatrick (Minute 12.28), Mrs M Paris, Mrs P McCullough (Secretariat)
12.28 NEW COLERAINE TEACHING BLOCK
Mr Michael Fitzpatrick, Head of Planning and Development, Physical
Resources, gave a presentation on the high level plan for the new teaching
block on the Coleraine campus. It was noted that the plan would be
delivered in three phases between 2014 and 2017 and included a 250
person lecture theatre, flexible flatbed teaching spaces, and an open student
hub area. The three storey teaching block would be located adjacent to
Block H but the location of staff had yet to be determined. Feedback on any
of the information provided in the presentation would be welcomed.
AGREED that:
a) Deans with provision at the Coleraine campus to advise Physical
Resources Department of the names of two nominees from each Faculty
to join a campus-based group to develop the plan;
b) Mr Fitzpatrick to liaise with Mr Noel Wilson, ICT Customer Services,
regarding the IT elements of the plan.
The Chair advised that a number of pilots would be conducted over the next
few years regarding room layouts, furniture, etc. Volunteers would be
needed to participate in the pilots and Teaching and Learning Strategy
funding would be available for evaluation purposes.

12.29 WELCOME
The Chair welcomed Mrs M Paris, Chair of the Collaborative Partnerships
Forum, and Professor G McMullan, Associate Dean, Faculty of Life and
Health Sciences.
12.30 MINUTES
The Minutes of the meeting held on 14 February 2012 were approved and
signed by the Chair.
MATTERS ARISING
12.31 HEAR Event (Minute 12.10)
It was noted that the national event scheduled for April 2012 had been
cancelled.
12.32 Student Placements (Minute 12.11)
It was noted that the application and selection process had been completed
in early April and the outcomes notified to proposers before the Easter
break.
A total of ten centrally funded placements and seven Faculty/Department
funded proposals had been approved and staff advised to start the
recruitment process as soon as possible to secure the best students.
It was hoped that the funding decision for 2013/14 could be secured from
VCAG (Fin) at an earlier date to facilitate an earlier application process and
allow the recruitment phase to take place late Semester 1/early Semester 2.
12.33 Higher Education Academy (Minute 12.14)
It was noted that the Project Leader, Professor Gibbs, had been invited to
visit Ulster to discuss the Enhancement in Institutions study but no response
had yet been received.
12.34 Student Charter (Minute 12.17)
It was noted that Senate (25/04/12) had approved the further revisions to the
Student Charter proposed at the last meeting.
12.35 Academic Planning Sub-Committee (Minute 12.18)
It was noted that Senate (25/04/12) had approved the course planning
recommendations.
2

CHAIR’S COMMUNICATIONS
12.36 QAA Quality Code Chapter B3: Learning and Teaching
The Chair advised that the QAA would soon publish a draft Chapter of the
Quality Code for consultation, which would address the management of
learning and teaching in UK HE.
A series of events to debate and discuss the draft guidance would be held in
June and July and the NI event would take place on 8 June at Belfast
Metropolitan College, Titanic Quarter Campus.
AGREED that Faculty Teaching and Learning Co-ordinators be encouraged
to attend the NI event.
12.37 QAA TNE Review in China
The Chair advised that the QAA had not included Ulster’s links in their
finalised selection of partnerships to visit in China.
12.38 HE Strategy for Northern Ireland
The Chair advised that the Strategy had been published on 24 April 2012
and, as expected, emphasised the HE contribution to the economy, skills,
STEM and economically relevant subject developments, flexibility and
information (KIS, etc.) for students. In addition it referred to the possibility of
a move to mode-free funding based on credit points, an expansion of
Foundation Degrees in the FE sector and the piloting of a University centre
within an FE college.
Sixteen projects had been formulated to progress the Strategy and the
University awaited further information and guidance as to how it could
contribute to/lead on this agenda.
12.39 UCAS Admissions Service Consultation
The Chair advised that proposals for a full post-results admissions process
would not be taken forward due to:
Insurmountable obstacles posed by the different term dates and
qualifications’ timetables across the four countries of the UK;
Possible compromises to HEI initiatives to support disadvantaged
applicants;
The potential for an undesirable focus on simple grade achievements in a
sector that prided itself on a more rounded assessment of applicants’
potential.
However, several lesser reforms would be implemented including an
enhanced on-line application process, defined offer deadlines, revised
terminology and reforms to both the Clearing and Extra processes.
3

12.40 HEA Handbook for External Examiners
The Chair advised that the Higher Education Academy had published a
handbook that provided an excellent source of advice and guidance.
http://www.heacademy.ac.uk/assets/documents/externalexamining/handboo
k_for_external_examining_2012.pdf
AGREED that the handbook be commended and disseminated to all
academic staff through School Boards and Faculty Teaching and Learning
Committees and at academic inductions.
12.41 NSS PARTICIPATION 2012 (ADEC/12/09)
Mrs Alleyne reported that the University had secured a 67% participation
rate in the 2012 survey, compared to 68% nationally and 58% in 2011.
There had been good representation across all subject groups and the
higher response rate would ensure a more representative sample.
Outcomes would be available in September and would also be published ‘in
context’ on the University’s website via the KIS widget.
The Committee thanked the Quality Management and Audit Team, for their
efforts in securing student participation, and Subject and Course Directors
who provided access to large student groups to facilitate completion.
12.42 INSTITUTIONAL RE-APPROVAL: BMC (ADEC/12/10)
Mr Deighan presented a report on the institutional re-approval of the Belfast
Metropolitan College (BMC). It was noted that BMC had completed a recent
re-structuring exercise, all senior staff were now in place and an Assistant
Chief Executive and Director of Curriculum had been appointed to manage
HE within the College. The College was in the process of updating a number
of policies and procedures.
The Panel concluded that the review of documentation provided by BMC,
together with other University monitoring and review processes, provided
broad assurance that the College had effective policies and procedures in
place to meet the University’s standards assurance and quality management
requirements.
The Panel had agreed to recommend re-approval, subject to the condition
that the College:
Review its academic appeals and student complaints procedures to
ensure they mirror those of the University;
Review the guidelines on the treatment of extenuating circumstances to
ensure they reflect Ulster procedures which were updated in 2010;
Provide a copy of the current Disability Action Plan, current Student Equal
Opportunities Policy, and current Safeguarding Children, Young People
and Vulnerable Adults Procedures.
4

The Committee endorsed the recommendation that a Memorandum of
Recognition be signed for a period of five years.
12.43 QAA IQER FOR NI COLLEGES (ADEC/12/17)
Mr Deighan presented a summary report on the outcomes from the
developmental engagement stage of the Integrated Quality and
Enhancement Review in the six local FE Colleges.
It was noted that a number of areas of good practice had been highlighted
for dissemination and a range of desirable and advisable recommendations
for action by the Colleges. Only the Southern Regional College had an
essential recommendation, for which the Quality Management and Audit Unit
(QMAU), in response to a request, had assisted in formulating a response.
The main areas of general concern to the QAA Team across the HE in FE
sector were a lack of consistency in assessment practices across subject
areas/college campuses, a lack of explanation and guidance on how
assignments were assessed, a need to develop mechanisms for providing
students with detailed written feedback, and a need for student handbooks to
meet College guidelines on content and provide students with detailed and
accurate guidance on their programme of study.
Partner institutions had developed action plans to take forward the findings
and these would form part of the evidence base for the second phase
(Summative Review) of the IQER. QMAU together with the Collaborative
Partnerships Forum would continue to provide support for partners during
Phase 2.
SUB-COMMITTEES
12.44 Academic Planning Sub-Committee (ADEC/12/11)
The Chair presented the Minutes of the Academic Planning Sub-Committee
meeting held on 20 April 2012.
a) It was noted that:
The Faculty of Art, Design and the Built Environment had explored the
possibility of a new title for the proposed MSc Management in
Creative Industries but was now content with the original proposal. It
was noted that the Evaluation Panel might wish to comment on this
issue (Minute 12.30);
Approval of the proposed MBA Creative Technologies had been
postponed until the June meeting, pending receipt of additional
information and external examiner assessments (Minute 12.31);
The Sub-Committee had not approved a proposal for four full-time
programmes to be offered as slow-track options. The Faculty had
5

agreed to develop a restructured version the AB Environmental
Studies as a blended learning part-time offering (Minute 12.36);
The Faculty had confirmed the location of the MSc Professional
Software Development as the Coleraine campus (Minute 12.43).
b) AGREED that subject to fulfilment of additional requirements, where
applicable, the following recommendations be endorsed and referred to
Senate for approval:
i) New course proposals to proceed to planning or planning and
evaluation:
Ulster Business School (Minutes 12.29, 12.30)
AdvDip Money Advice Practice (PT) (Outcentres)
MSc Management in Creative Industries (FT) (JN)
Faculty of Life and Health Sciences (Minute 12.35)
BSc Hons Healthcare Science (Cardiac Physiology, Respiratory
Physiology, Sleep Physiology) (FT) (JN)
Faculty of Computing and Engineering (Minute 12.43)
MSc Professional Software Development (FT) (CE)
ii) Proposals to amend/extend existing provision (Minutes 12.27, 12.32,
12.33, 12.38, 12.41):
to offer the BSc Hons Management Practice at the premises of the
Police Rehabilitation and Retraining Trust;
to offer the Cert Management Practice (PT) at Irish Times Training,
Dublin;
to offer the FdSc Business Services Management (FT/PT) at the
Dungannon campus of the SWC;
to offer the Access Diploma in Adult Learning - Science Pathway in
part-time mode at the Portadown campus of the SRC;
to offer the BA Hons Irish Language and Literature (FT) at the
Belfast and Magee campuses.
iii) Proposals for title changes (Minutes 12.39, 12.40)
From: PgDip/MSc Language and Linguistics
To: PgDip/MSc English Language and Linguistics;
From: PgDip/MA Irish History and Society
To: PgDip/MA Irish History and Politics.
12.45 Annual Monitoring Sub-Committee (ADEC/12/12)
Professor McHugh presented the Minutes of the Annual Monitoring Sub-
Committee meetings held on 22 March and 24 April 2012, which provided an
update on progress with a wide range of ongoing issues.
6

a) It was noted that concerns had been raised by students about the English
language proficiency of some members of staff (Minute 12.10).
b) The Committee endorsed the Sub-Committee’s recommendations and
planned actions relating to:
i. Issues of ownership, management and cohort identity with modular
provision - referral to the Campus Co-ordinating Group (Minutes
12.08 and 12.11);
ii. The need to ensure the quality of the student learning experience
when considering study leave requests (Minute 12.12) - reminder to
managers that study leave requests should only be granted when
adequate arrangements had been put in place.
c) Review of the Programme Management System Pilot (Minute 12.27)
The Committee noted the support from all Faculties for continuing with
the Programme Management System (PMS) as a permanent
replacement to the previous Annual Subject Monitoring system. The role
of Course and Subject Directors, collegiality of the course team, effective
Faculty oversight, and the retention of evidence that issues had been
addressed, were acknowledged as central to the ongoing and continuing
success of the PMS.
Proposed enhancements to the checklist for Faculties and the operation
of the Programme Management System were endorsed (Minute 12.27).
AGREED that the Programme Management System be adopted by the
University as its quality assurance monitoring mechanism for all
Faculties.
d) Professor McHugh thanked the Sub-Committee members and Secretariat
for their ongoing support and, in particular, outgoing members Dr P
Hanna and Dr U McMahon-Beattie for their significant contributions.
12.46 Student Recruitment and Marketing Sub-Committee (ADEC/12/13)
Professor Farley presented the Minutes of the Student Recruitment and
Marketing Sub-Committee meeting held on 16 April 2012.
a) Clearing and UCAS Extra (Minute 12.13)
The Committee noted that arrangements and communications were
being developed to target GB students through the Clearing and Extra
processes for 2012/13 entry.
The Chair advised that Admissions Monitoring Group (24/05/12) would
discuss and agree media messages and prepare statements around this
issue. There would also be discussion about the number of programmes
to be made available through Clearing.
7

) Lifelong Learning at Ulster (Minute 12.15)
The Committee noted and welcomed the very useful report on
developments at Ulster.
c) Schools and Colleges Engagement Strategy (Minute 12.16)
It was noted that the Strategy was owned jointly by the Educational
Partnerships and International Affairs and Teaching and Learning
portfolios, and would provide a framework for integrating and coordinating
collaborative activities.
d) Prospectus Development (Minute 12.20 b)
It was noted that training would be provided for Faculty staff to access
and populate the new system and that discussions would take place
regarding the transition of responsibility from Employability and Marketing
to Student Administration.
e) Admissions Policy (Minute 12.23)
The Sub-Committee’s comment regarding the management of
operational queries regarding admissions and qualifications was noted,
but the ADEC meeting was deemed to be an inappropriate forum to
discuss operational issues.
12.47 ENHANCING THE CLASS REPRESENTATION SYSTEM (ADEC/12/14)
Mr Robb presented a report from the Students’ Union that detailed the
availability of training for class representatives and highlighted the greater
level of engagement by those students that had undertaken the training.
In 2011, the Schools of Art and Design and Computing and Information
Engineering organised joint training sessions that provided an opportunity for
staff and students to meet in an informal setting and discuss the work of
Staff Student Consultative Committees. These were reported as having
been the most useful aspect of the training and the Student’s Union wished
to roll out these joint sessions across all Schools/Faculties.
AGREED that:
a) Suitable dates (normally during weeks 4 and 5 of Semester 1) for joint
staff/class representatives training sessions to be identified by Heads of
School, collated at the Faculty level, and submitted to Ms A Honan as a
single return by the end of week 2 in Semester 1;
b) Ms Honan be asked to re-assess the model for determining the number
of Class Representatives required, as this seemed inaccurate in places,
and advised that course numbers could be obtained from staff in
Information Development.
8

12.48 STUDY SKILLS SUPPORT (ADEC/12/15)
Ms Alexander presented an update report from the Implementation Working
Group and advised that the main progress to date had been related to
technical compliance.
The website had been built using the same wiki technology as the VLE
upgrade and staff could be granted access during the development phase by
email request to elearning@ulster.ac.uk. Due to overlaps in the broad
categories of skills the Group decided to use tagging to assign keywords to
content, as this provided a more flexible and student friendly resource.
Work was ongoing to finalise the visual identity and the Group was
considering a suggestion that ‘Study+’ would replace ‘Study Skills’. A range
of training and awareness activities had been planned, with the focus in the
first instance being on embedding use of the resources in induction.
The Group planned to have the resource available for use in the next
academic year and to establish an editorial and review process in 2012/13 to
ensure ongoing currency and expansion of the resource.
The Committee commended the Group, and in particular Mr Andy Jaffrey, on
both the volume and high quality of the work to date.
12.49 CODE OF PRACTICE FOR ADVISERS OF STUDIES (ADEC/12/16)
The Chair presented proposed guidance on the implementation of the Code
of Practice for Advisers of Studies, which had been developed at the request
of Senate (November 2011) in response to a recommendation in the KPMG
internal audit report on Monitoring/Managing Student Retention. The
guidance had been endorsed by the Retention Implementation Working
Group (16/03/12).
It was noted that:
Although the document was for guidance on implementing the Code of
Practice, and Faculties/Schools would retain flexibility in implementation, it
also detailed a number of minimum requirements and essential activities;
The enhanced and more structured processes would need to be
implemented by the next academic year;
The minimum frequency of meetings should be four/five timetabled slots
in 1st year, some of which could be conducted in a group environment;
At least one individual meeting in Semester 1 would include a discussion
about interpreting and using feedback, to which students would bring at
least one assessment with feedback;
Template Agendas provided indicative areas for discussion and students
and staff could modify these as required;
Appendix 1 detailed information for students to be provided in Course
Handbooks.
9

The on-line course area of Blackboard Learn should be used as a common
resource to reduce the administrative burden.
AGREED that the guidance be endorsed for Faculties to disseminate and
operationalise with effect from the 2012/13 academic session.
12.50 QAA AUDIT 2010 (ADEC/12/18)
Mrs Alleyne presented a report providing a summary and evaluation of the
actions taken by central departments and Faculties in response to the QAA
recommendations and suggestions for enhancement.
It was noted that the additional actions agreed at the May 2011 meeting had
been completed and that no further actions had been recommended, with
the exception of the provision of course information, where implementation
of the agreed course handbook template had still to be finalised
(Recommendation 2).
Additionally, it was noted that the University was not 100% compliant in the
availability of accurate and up-to-date programme specifications.
AGREED that Faculties pursue outstanding programme specifications and
ensure all are up-to-date and uploaded to the database before the end of
June 2012.
12.51 ACCESS TO ON-LINE RESOURCES FOR AFFILIATED STAFF
(ADEC/12/19)
Mrs Paris presented a proposed protocol for the provision of access to online
resources to affiliated staff teaching associate students in partner
institutions.
It was noted that access was granted for an affiliated member of staff’s
individual study and research and was not to be shared with other individuals
or groups.
Approval would be granted on an annual basis and re-application required at
each year end. The Partnership Forum would monitor (re)applications and
Subject Partnership Managers would apply on-line for Affiliated Staff status,
which would then be confirmed by the appropriate Faculty RAD authoriser.
AGREED that:
a) A clause be inserted within the guidelines that College access could be
withdrawn where several instances of individual staff misuse were
identified;
b) The start date for annual access be (re)set at June;
c) The revised guidelines, procedures and (re)application templates be
10

implemented for the 2012/13 academic year.
12.52 HEFCE AUDIT OF HESA 2009/10 AND HESES 2010 (ADEC/12/20)
Mr Mulvenna presented a summary report on the recommendations from the
audit report and the University’s response in the form of an action plan.
It was noted that the audit had focused on systems in place in the University
for managing Statutory Returns and their accuracy. HEFCE had accepted
the University’s action plan and had written to formally close the audit.
One of the high grade recommendations made by HEFCE related to the
retention of an audit trail for all records on the SRS and, in particular, the
availability of data to verify student completion status.
AGREED that the PVC (Teaching and Learning) review the University’s
policies in relation to the retention of invigilation, assessment and module
deferral documentation and notify Faculties of any additional procedures
required to comply with the HEFCE recommendation.
12.53 SUPPORT FOR STAFF UNDERTAKING THE PGCHEP (ADEC/12/21)
Dr Hazlett presented a report on staff participation with the PgCHEP and
advised that recruitment had reduced over the last couple of years and the
number of EC1s and failures had increased. Research showed that the
main reasons quoted were related to workload pressures.
The Course Team had attempted to address the issues through reviewing
the curriculum design and by being flexible, within the constraints of
University regulations, to staff needs. Plans to offer the first module in block
format with minimum contact during teaching time would be explored for
2012/13.
It was noted that the proposed model for engagement was based on a set
amount of hours of protected time per week but that this was not suitable for
application at Ulster as academic staff did not have set hours of work.
Members reiterated their support for the scheme and suggested that the
issue might be one of communication, i.e. that new/probationary staff could
be unaware that their workload had been adjusted to facilitate participation.
AGREED that positive messages regarding the importance of completing the
PgCHEP and information on the workload concessions granted to support
participation should be delivered through probationary discussions and/or
DARs.
12.54 ACADEMIC PLAN 2012/13 - 2016/17 (ADEC/12/22)
The Chair presented the Academic Plan numbers for the five-year period
2012/13 to 2016/17 and advised that the Plan had been endorsed by Senate
11

(25/04/12) and Resources Committee of Council (02/04/12).
It was noted that:
The five-year rolling plan, which would be updated at least annually,
provided disaggregated information on QABS, GB and International
student numbers;
The University’s MaSN had been fully allocated, with only a margin of 130
retained, leaving no room for overshoots;
The Plan included steady growth for all Faculties with the exception of
Social Sciences, which, in the main, reflected the transfer of Economics to
the UBS;
Given the potential for severe financial penalties for MaSN overshoots,
the Admissions Monitoring Group would be keeping a close watch on
offers and conversion numbers over the next few months.
Mr Mulvenna advised that the INCA system would be closed at the end of
the week and, thereafter, the information input by Faculties would be used to
determine 2012/13 and subsequent Faculty Financial Statements and
resourcing decisions.
12.55 TERMS OF REFERENCE AND MEMBERSHIP (ADEC/12/23)
The Committee reviewed the Terms of Reference and Membership for the
2012/13 academic year and agreed that no changes to the Terms of
Reference were required.
The Chair thanked outgoing student representative Mr Niall Robb for his
significant contribution to the work of the Committee during the year.
AGREED that Professor G McMullan be added to the membership as the
Faculty representative for Life and Health Sciences and Mrs M Paris, Chair
of the Collaborative Partnerships Forum, be added as a co-opted member.
12.56 INFORMATION PAPER
The Committee received the following information paper:
ADECIP/12/05 Elite Athlete Entry Scheme
Duration 3 hours 30 minutes
Approved: _________________________ Date: _____________
Professor D McAlister (Chair)
12

UNIVERSITY OF ULSTER
ACADEMIC DEVELOPMENT AND ENHANCEMENT COMMITTEE
8 May 2012
ACTION SHEET - UNRESERVED MINUTES
Minute Action Action By
12.28 New Coleraine Teaching Block
a) Advise Physical Resources Department of the names
of two nominees from each Faculty to join a campusbased
group to develop the plan;
b) Liaise with Mr Noel Wilson, ICT Customer Services,
regarding the IT elements of the plan.
12.36 QAA Quality Code Chapter B3: Learning and Teaching
Encourage Teaching and Learning Co-ordinators to
attend the NI event on 8 June at Belfast Metropolitan
College, Titanic Quarter Campus.
12.40 HEA Handbook for External Examiners
Commend and disseminate the handbook to all academic
staff through School Boards and Faculty Teaching and
Learning Committees and at academic inductions.
http://www.heacademy.ac.uk/assets/documents/externale
xamining/handbook_for_external_examining_2012.pdf
12.44b Academic Planning Sub-Committee
Refer the Course Planning recommendations to Senate
for approval.
12.45c Review of the Programme Management System Pilot
Adopt the Programme Management System as the
University’s quality assurance monitoring mechanism for
all Faculties.
12.47 Enhancing the Class Representation System
a) Identify suitable dates (normally during weeks 4 and 5
of Semester 1) for joint staff/class representatives
training sessions, collate at the Faculty level, and
submit to Ms A Honan as a single return by the end of
week 2 in Semester 1;
b) Re-assess the model for determining the number of
Class Representatives required and liaise with
Information Development regarding course numbers.
Deans with
provision at CE
Mr M Fitzpatrick
Deans
Deans/Staff
Development
Secretariat
QMAU/Deans
Deans/Heads of
School
Ms A Honan/
Mr P Mulvenna
13

12.49 Code of Practice for Advisers of Studies
Disseminate and operationalise the endorsed guidance
with effect from the 2012/13 academic session.
12.50 QAA Audit 2010
Pursue outstanding programme specifications and
ensure all are up-to-date and uploaded to the database
before the end of June 2012.
12.51 Access to On-line Resources for Affiliated Staff
a) Insert a clause within the guidelines that College
access could be withdrawn where several instances of
individual staff misuse were identified; and
b) set the start date for annual access as June;
c) Implement the revised guidelines, procedures and
(re)application templates for the 2012/13 academic
year.
12.52 HEFCE Audit of HESA 2009/10 and HESES 2010
Review the University’s policies in relation to the retention
of invigilation, assessment and module deferral
documentation and notify Faculties of any additional
procedures required to comply with the HEFCE
recommendation.
12.53 Support for Staff Undertaking the PgCHEP
Deliver positive messages regarding the importance of
completing the PgCHEP and information on the workload
concessions granted to support participation through
probationary discussions and/or DARs.
12.55 Terms of Reference and Membership
Update the membership to add Professor G McMullan as
the Faculty representative for Life and Health Sciences,
and Mrs M Paris, Chair of the Collaborative Partnerships
Forum, as a co-opted member.
Deans
Deans
Collaborative
Partnerships
Forum/QMAU
Subject
Partnership
Mangers/QMAU
PVC (Teaching &
Learning)
Deans/Heads of
School
Secretariat
14