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Director's report - Dutch-Bangla Bank Limited

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directors'<br />

<strong>report</strong>


directors' <strong>report</strong><br />

Bismillahir Rahmanir Rahim<br />

Dear Fellow Shareholders<br />

The Board of Directors is pleased to welcome the<br />

honorable shareholders in the 14th Annual General<br />

Meeting of the <strong>Bank</strong>. The Directors' Report along<br />

with audited financial statements and auditors' <strong>report</strong><br />

thereon for the year ended December 31, 2009 are<br />

presented before your kind self.<br />

In the <strong>report</strong>, DBBL's operational performance of<br />

2009 as compared to 2008 has been evaluated and<br />

analyzed within the prevailing business environment.<br />

The information and analysis may be read in<br />

conjunction with the DBBL's audited financial<br />

statements which have been prepared in accordance<br />

with <strong>Bangla</strong>desh Accounting Standards, <strong>Bangla</strong>desh<br />

Financial Reporting Standards and applicable legal<br />

and regulatory requirements.<br />

REVIEW OF BUSINESS OPERATIONS AND<br />

STRATEGY<br />

Principal activities<br />

The principal activities of DBBL are to provide all<br />

kinds of commercial banking products and services to<br />

the customers including project finance, working<br />

capital finance and trade finance for corporate<br />

customers, SME loans to small traders & businesses;<br />

and house building loan, car loan and wide range of<br />

life style and need based loans for retail customers.<br />

There are various deposit products particularly<br />

suitable for retail and institutional customers. DBBL's<br />

state-of-the-art IT platform and online banking<br />

system provide the largest ATM network and POS<br />

services of the country through which customers are<br />

getting any-branch and anytime banking for 24 hours<br />

a day and 365 days a year. IT network also provides<br />

SMS banking, alert banking and internet banking<br />

services. Debit cards of MasterCard World wide debit<br />

and credit cards of VISA International and DBBL's<br />

proprietary cards are in operation. In addition,<br />

international cards (VISA & MasterCard) of different<br />

local & international banks are accepted at DBBL's<br />

ATMs for withdrawal of money and at POS terminals<br />

for payments of shopping, hotel and dining bills etc.<br />

DBBL introduced EMV based computer Chip Cards for<br />

the first time in <strong>Bangla</strong>desh in 2009. The EMV feature<br />

shields DBBL customers from any kind of frauds as<br />

per the guidelines provided by MasterCard & VISA.<br />

Strategic plan for positioning the company<br />

for future growth through capacity building<br />

As part of its strategic plan, DBBL continued to invest<br />

heavily to improve and expand IT network, ATM<br />

services and card services along with branch<br />

network, business promotion and CSR activities.<br />

Though expenses on such investments in 2009<br />

apparently reduced expected profit growth, however,<br />

these will substantially improve our capacity to<br />

deliver customer services with a wide range of<br />

products and services that can be matched with the<br />

best in the industry by strengthening IT platform,<br />

expanding distribution channels and communication<br />

networks and improving productivity. DBBL's<br />

strategic objective is to have a clear competitive<br />

advantage over its competitors to provide the full<br />

range of banking services via multiple delivery<br />

channels through state-of-the-art-technology at the<br />

lowest cost.<br />

Brand positioning<br />

Throughout its operation for last 14 years, DBBL has<br />

established itself as a different bank from others. It<br />

has differentiated itself as a leader in technology by<br />

reaching the latest banking services to its customers<br />

through largest ATM network in the country at free or<br />

affordable cost. DBBL has created an unprecedented<br />

example by providing this unique service at<br />

subsidized cost not only to its own customers but also<br />

to customers of many other banks. It has also<br />

established itself as a bank that cares for the society.<br />

All the business activities of DBBL are done in full<br />

conformity with social, ethical and environmental<br />

standards. DBBL is the pioneer in CSR programs in<br />

the country. It has been intensifying its resources and<br />

efforts on a continuous basis to reach the distressed<br />

& needy people of the society to bring smile on their<br />

face and to improve their quality of life.<br />

Customer focus and customers' right<br />

DBBL's performance can not be judged by just<br />

looking at profit figures. DBBL considers that it is the<br />

customers' right to get modern, online and full ranges<br />

of banking services at an affordable price at anytime<br />

and anywhere. DBBL's service cost is the lowest in<br />

the industry and in many cases services provided<br />

through ATM are free. DBBL is committed to put the<br />

customers’ interest first. In line with its central vision,<br />

DBBL is promise-bound to extend personalized<br />

services to the full satisfaction of the customers that


should be the best in the industry.<br />

Capital management plan and capital<br />

adequacy ratio<br />

During 2009, Shareholders' equity (Tier-1 capital)<br />

increased to Taka 4,048.9 million being 7.95% of risk<br />

weighted assets (RWA) and supplementary capital<br />

(Tier 2 capital) increased to Taka 1,850.9 million<br />

being 3.64% of RWA. Tier-2 capital was also<br />

strengthened by revaluation of held to maturity<br />

securities and held for trading securities as of<br />

December 31, 2009. It will strengthen the capital<br />

base of the company and provide long-term growth<br />

and stability to the <strong>Bank</strong>. It may be noted that as per<br />

<strong>Bangla</strong>desh <strong>Bank</strong> regulation, subordinated loan is<br />

eligible as Tier-2 capital up to 30% of Tier-1 capital<br />

and 50% of assets revaluation reserve and 50% of<br />

revaluation reserve on held for trading and held to<br />

maturity securities are eligible as Tier-2 capital. In<br />

line with long-term capital management plan of the<br />

<strong>Bank</strong> and keeping in view the implementation of<br />

Basel II requirement, strong capital adequacy ratio<br />

was maintained in 2009 which reached 11.59% under<br />

Basel I at the end of the year that was well above<br />

statutory requirement of 10.00%.<br />

Expansion of branches<br />

The <strong>Bank</strong> opened 15 new branches in 2009 to reach<br />

79 branches at the end of the year spreading the<br />

branch network throughout the country. Five new<br />

SME Service Centres were opened in 2009 to reach<br />

10 SME Service Centres at the end of 2009. More<br />

branches will be opened in 2010 to expand the<br />

branch and distribution network. These will bring upto-date<br />

banking services to our existing and potential<br />

customers. At the same time it will optimize utilization<br />

of our strong delivery channels, increase our resource<br />

position and business potentials that will maximize<br />

profitability and shareholders' value. DBBL's strategy<br />

is to reach the doorsteps of customers to provide full<br />

range of banking services based on state- of -the-<br />

art- technology and IT platform at free or affordable<br />

cost.<br />

IT infrastructure<br />

<strong>Dutch</strong>-<strong>Bangla</strong> <strong>Bank</strong> is the first and only bank in<br />

<strong>Bangla</strong>desh which invested more than Taka 2.0 billion<br />

in developing the largest ICT infrastructure in the<br />

banking sector of the country. Since its inception, the<br />

<strong>Bank</strong> has been continuously striving towards bringing<br />

world-class technology driven banking services,<br />

conveniences and satisfaction to its customers setting<br />

a milestone in the banking sector of the country.<br />

As a technology driven <strong>Bank</strong>, we have implemented<br />

world reputed online banking software-Flexcube at all<br />

its 79 branches and 10 SME service centers with<br />

following delivery channels:<br />

● Any Branch <strong>Bank</strong>ing<br />

● Online ATM/POS service<br />

● Internet <strong>Bank</strong>ing service<br />

● Mobile <strong>Bank</strong>ing service<br />

● SMS and Alert banking service<br />

The <strong>Bank</strong> has also implemented Online Synchronous<br />

Disaster Recovery Site (DRS) to provide<br />

uninterrupted and reliable banking convenience to


the customers. DBBL’s Synchronous DRS is the first<br />

of its kind in <strong>Bangla</strong>desh.<br />

<strong>Dutch</strong>-<strong>Bangla</strong> <strong>Bank</strong>’s ATM is the largest ATM network<br />

in the country comprising of 700 units of ATMs at the<br />

end of 2009. DBBL has 1100 units of POS terminals<br />

at various merchant outlets. All the ATMs and POS<br />

terminals are made EMV (Europay, MasterCard and<br />

VISA) compliant which is again the first time in<br />

<strong>Bangla</strong>desh to ensure the security of our valued<br />

customers. The ATM / POS network of the DBBL<br />

accepts the following cards:<br />

● EMV compliant chip cards of all the banks in<br />

the world;<br />

● Non-EMV Visa & MasterCard cards of all the<br />

banks in the world;<br />

● Proprietary cards for all the partner <strong>Bank</strong>s in<br />

<strong>Bangla</strong>desh.<br />

DBBL has opted other banks to joining and enjoying<br />

its ATM/POS network. Customers of 18 (eighteen)<br />

partner banks in <strong>Bangla</strong>desh are enjoying the DBBL<br />

ATM/POS network.<br />

DBBL pioneered EMV supported Chip Visa credit cards<br />

in <strong>Bangla</strong>desh. This highly secured credit card<br />

protects the cardholder from any type of fraud at<br />

home and abroad.<br />

A card with magnetic strip can easily be skimmed by<br />

the fraudsters. But DBBL Chip cards feature built-in<br />

encryption algorithms mandated by Visa and<br />

MasterCard Int’l which are impossible to duplicate or<br />

modify.<br />

At present, DBBL is issuing Classic and Gold Visa EMV<br />

credit cards for local and international usages. We<br />

have multicurrency card supporting both USD and<br />

BDT. Besides EMV, the main features of our credit<br />

cards are competitive Interest Rate, 100% Cash<br />

Withdrawal facility from ATM booths, nil Cash<br />

Advance Fee in case of withdrawing cash from DBBL<br />

ATMs, maximum 50 days’ interest free period in case<br />

of purchase, etc.<br />

We have also achieved the milestone of issuing Debit<br />

Cards in <strong>Bangla</strong>desh. Up to December 2009, we<br />

issued over 755,000 DBBL debit cards to our<br />

customers.<br />

To provide baking services to the remote customers<br />

of the country, DBBL has planned to use the<br />

country’s Mobile network. With the help of the mobile<br />

network, all unbanked customers having cell numbers<br />

will be able to get some basic banking services like<br />

cash withdrawal, cash deposit, bill payment, local<br />

remittance etc. from all over the counrty. The<br />

customers will also get foreign remittance from all<br />

over the world. Even all Government payments,<br />

corporate salary payment can be disbursed through<br />

this service. DBBL is in the process of obtaining<br />

necessary permissions from regulatory bodies.<br />

The <strong>Bank</strong> has undertaken a massive plan to relocate<br />

its present Data Center (occupying all kinds of IT<br />

infrastructure), from where all kinds of <strong>Bank</strong>’s IT<br />

related services , facilities are being controlled and<br />

monitored, to a new destination of the <strong>Bank</strong>’s own<br />

premises from the present rented building. This<br />

initiative will help the <strong>Bank</strong> to provide the customer<br />

services in a better and effective way as well as to<br />

enhance the safety & security of the <strong>Bank</strong>’s everincreasing<br />

IT infrastructure.


Retail <strong>Bank</strong>ing and lending under SME<br />

Scheme<br />

In order to achieve further growth and to serve the<br />

clients better, DBBL is emphasizing on the importance<br />

of identifying clients’ needs, better & smooth service<br />

delivery process, customized banking services and<br />

operation in accordance to the clients’ need.<br />

In view of the potentials, DBBL launched Retail<br />

Loan/Consumer Loan in 2007. DBBL is now trying to<br />

focus on expansion of Retail Loans/Consumer Credit<br />

besides Corporate Credit. The management of the<br />

<strong>Bank</strong> is giving utmost emphasis to expand Retail<br />

<strong>Bank</strong>ing portfolio.<br />

DBBL Life line loans under retail scheme covers the<br />

following:<br />

● lHealth Line<br />

● Education Line<br />

● Professionals Line<br />

● lMarriage Line<br />

● Travel Line<br />

● Festival Line<br />

● Dreams Come True Line<br />

● Care Line<br />

● General Line<br />

● Auto Line<br />

● Home Line<br />

● Fully Secured Lines<br />

As of 31 December, 2009 DBBL’s number of Retail<br />

Loan customers stood at 5,032 and aggregate<br />

disbursement stood at Taka 1,618.2 million against<br />

which outstanding balance stood at Taka 1,402.2<br />

million with a growth of 125.2% over 2008.<br />

To achieve long-term sustainable growth following<br />

are the strategies of DBBL in Retail <strong>Bank</strong>ing arena:<br />

● Providing better service through<br />

expansionary distribution channels<br />

● Meticulous customer segmentation<br />

● Customer-centric product and service<br />

innovation<br />

● High impact staff-customer engagement and<br />

total customer relationship management<br />

● Proactive risk management<br />

● Competitive pricing<br />

● To focus on salaried person to minimize the<br />

risk<br />

SME lending scheme was launched in 2008 as a<br />

priority sector with a separate division. It was further<br />

strengthened in 2009.Expansion of retail banking<br />

operation and SME lending will be strongly supported<br />

by adequate manpower, robust IT and ATM network,<br />

various promotional activities as well as faster and<br />

better customer services.<br />

Human resources development<br />

A competent, committed and fully motivated team of<br />

human resources is the main driving force for<br />

performing at the highest level in a fiercely<br />

competitive financial market like <strong>Bangla</strong>desh.<br />

Accordingly, the <strong>Bank</strong>'s strategy is to attract, retain<br />

and motivate the most talented people. The <strong>Bank</strong>'s<br />

HR policies are based on trust and relationship. The<br />

<strong>Bank</strong>'s policy is to look after people who want to<br />

make a long-term career with the <strong>Bank</strong> because trust<br />

and relationship are built over time. Remuneration<br />

package may be an important factor to motivate for<br />

joining a company, but it is not the only one. In case<br />

of DBBL, it is excellence of DBBL with good values,<br />

fairness, potential for success, scope to develop a<br />

broad interesting career etc. which attract people to<br />

join and work with DBBL.<br />

DBBL always encourages excellence in performance<br />

by rewards and recognition. In addition, a number of<br />

well thought out policies are in place for welfare of<br />

employees in the form of DBBL Superannuation Fund,<br />

DBBL Gratuity Fund, House Building Loan Scheme<br />

and Car Loan Scheme etc. In order to ensure better<br />

healthcare of employees there is a medical<br />

consultant at Head Office. In addition, a thorough<br />

medical check up facility is provided to each<br />

employee on a yearly basis. On the other hand, DBBL<br />

attaches utmost importance to the development of its<br />

employees through continuous training. We imparted<br />

training to 528 officers in 68 different courses during<br />

2009. The training programs were organized by our<br />

own training institute. We also nominated 71 officers<br />

to undergo different training programs/courses<br />

organized by different organizations like <strong>Bangla</strong>desh<br />

Institute of <strong>Bank</strong> Management BIBM), <strong>Bangla</strong>desh<br />

<strong>Bank</strong> Training Academy (BBTA) and other similar<br />

organizations. In addition, eight executives were sent<br />

abroad for attending overseas training and workshop.


The number of DBBL staff increased by 556 in 2009.<br />

At the end of 2009, number of staff stood at 1,785<br />

compared to 1,229 at the end of 2008. The corporate<br />

culture at DBBL as grew over last 14 years is such<br />

that the members of the staff have ample<br />

opportunities to take initiative and responsibilities.<br />

The challenge is to maintain a business like,<br />

committed corporate culture that matches DBBL's<br />

mission. Achieving results and taking responsibility<br />

are important components of the culture we pursue,<br />

one in which management and staff work together<br />

and are mutually accountable.<br />

In addition, to strive hard for winning the challenges<br />

in a fiercely competitive market, the management has<br />

been constantly pursuing the following areas:<br />

● To attract and retain best professionals in the<br />

industry.<br />

● Job evaluation, job enrichment, performance<br />

target, performance evaluation, and<br />

performance based compensation and<br />

incentives.<br />

● Evaluating the training need of individual<br />

employees including training need for<br />

introducing new products, services and<br />

technology.<br />

● Arranging high quality training at home and<br />

abroad so that DBBL executives can have<br />

competitive advantage in the market.<br />

● Encouraging its employees to develop and<br />

broaden existing knowledge and skills and to<br />

acquire new skills and expertise.<br />

● Reviewing and updating organizational<br />

structure on a regular basis to have a<br />

structure which can give strong support to<br />

the strategic objectives of the <strong>Bank</strong>.<br />

Correspondent banking relationship<br />

At present, DBBL has 442 correspondent banking<br />

relationships covering 92 countries. As a result, we<br />

can route Letters of Credit (L/C) to all important<br />

business centers of the world. We are maintaining<br />

adequate number of nostro accounts in major<br />

currencies with the key players in the world market to<br />

facilitate export and import transaction needs of our<br />

valued clients. DBBL's excellent service with<br />

competitive charges provides a good correspondent<br />

banking solution for the valued clients of DBBL.<br />

DBBL has established Taka Drawing Arrangements<br />

with various exchange houses located in USA, UAE,<br />

Kuwait, Canada etc. Moreover, arrangements of DBBL<br />

with Western Union, USA and Xpress Money of UAE<br />

Exchange Center, UAE enable people to get direct<br />

inward remittances from every corners of the globe.<br />

Remittance inflow of DBBL rose significantly by 29.3<br />

per cent from US $ 75.7 million in 2008 to US $ 97.9<br />

million in 2009.


REVIEW OF FINANCIAL POSITION AND<br />

RESULTS<br />

Summary<br />

Healthy Business and profit growth despite<br />

global financial crises and slower business<br />

activities<br />

Despite global economic crises and slower business<br />

activities in the country, DBBL registered healthy<br />

business and profit growth in 2009 while being<br />

cautious to protect against any risk that may be<br />

arising from the economic crises. The deposit of the<br />

<strong>Bank</strong> increased by 31.4% from Taka 51,575.7 million<br />

in 2008 to Taka 67,788.5 million in 2009, loans &<br />

advances increased by 16.1% from Taka 41,698.3<br />

million in 2008 to Taka 48,410.9 million in 2009,<br />

while import business increased by 20.7% and export<br />

business increased by 2.7%. Operating profit grew by<br />

39.3% from Taka 1,935.9 million to Taka 2,695.7<br />

million and net profit after tax increased from Taka<br />

821.7 million to Taka 1,137.7 million showing a<br />

growth of 38.5%. Lower cost of fund resulting from<br />

improved deposit mix, higher net interest income,<br />

higher non-interest income mainly from gain on sale<br />

of HFT securities, capital gain from listed shares and<br />

service charges on deposits accounts contributed to<br />

notable growth in operating profit.Net profit after tax<br />

grew at a faster rate than operating profit for lower<br />

effective tax rate in 2009. Return on equity was<br />

30.3% in 2009 compared to 29.9% in 2008.<br />

Higher investments in branch expansion, IT platform,<br />

ATM network, card services and human resources<br />

though contained profit growth in 2009, however,<br />

these will increase resource capacity, increase<br />

distribution network, improve efficiency in operations,<br />

augment resource flow to expand customer base and<br />

to provide much better and faster customer services.<br />

As a result, in the long term it will bring substantial<br />

and sustainable benefits for the <strong>Bank</strong>.<br />

Net interest income<br />

During the year 2009, the net interest income of the<br />

<strong>Bank</strong> rose by Taka 249.2 million or 13.7% to Taka<br />

2,066.8 million from Taka 1,817.7 million of the<br />

previous year. Net interest income increased mainly<br />

due to higher average loan portfolio and lower cost of<br />

fund resulting from improved depoist mix. Cost of<br />

fund declined from 7.66% of 2008 to 6.53% in 009<br />

while yield on loans and advances declined from<br />

13.62% in 2008 to 12.96% in 2009 mainly due to<br />

reduction in interst rate for regulatory compliance.<br />

However, the share of net interest income to the total<br />

income of the <strong>Bank</strong> decreased to 42.9% in 2009<br />

compared to 49.9% of the previous year.<br />

Investment Income<br />

During the year 2009 the investment income of the<br />

<strong>Bank</strong> rose by Taka 712.4 million or 114.6% to Taka<br />

1,334.2 million from Taka 621.7 million of the<br />

previous year. Investment income increased mainly<br />

due to Taka 347.5 million earned from gain on sale of<br />

HFT securities and Taka 112.6 million earned from<br />

capital gain on sale of listed shares.<br />

Non- interest income<br />

The non-interest income consists of the commission,


exchange and other operating income of the <strong>Bank</strong>.<br />

Total non- interest income of DBBL increased by Taka<br />

217.4 million or 18.1% in 2009 over the previous<br />

year. Commission and exchange income increased by<br />

Taka 8.4 million or 1.0% during the year 2009.<br />

Notable growth was achieved in other operating<br />

income which grew by Taka 209.1 million to Taka<br />

557.1 million in 2009 from Taka 348.0 million in<br />

2008 marking a rise by 60.1%. Other operating<br />

income increased due to growing services provided<br />

by online banking network of the <strong>Bank</strong>.<br />

Total operating expenses<br />

Total operating expenses of the <strong>Bank</strong> during the year<br />

grew by Taka 610.5 million or 40.4%. Higher<br />

operating espenses were necesary to support the<br />

overall business and profit growth of the <strong>Bank</strong> during<br />

the year 2009. Higher expenses were required to<br />

support capacity building and expansion of<br />

Provision for taxation<br />

distribituion network and delevery channels. 15 new<br />

branches and 5 SME service centers were opened in<br />

2009. 350 ATM units were installed in 2009.<br />

Recruitment of new personnel, maintenance and<br />

upgradation of IT network, Introduction of new retail<br />

products, increasing CSR activities are attributable to<br />

higher opearting expenses.<br />

The <strong>Bank</strong>'s cost (excluding the charges for loan<br />

losses) to income ratio increased to 44.1% in 2009<br />

from 41.6% of the previous year.<br />

Provision for loans and off-balance sheet<br />

exposures<br />

Total provision for loans and off-balance sheet<br />

exposures increased by Taka 362.0 million or 557.7%<br />

during the year 2009. The specific provisions against<br />

loans substantailly increased by Taka 327.9 million<br />

during the year. However, close monitoring and<br />

supervision of the good and particularly nonperforming<br />

loans continued to maintain overall quality<br />

of loan portfolio. The general provisions for<br />

unclassified loans and off-balance sheet exposures<br />

increased by Taka 34.2 million to Taka 150.2<br />

million from Taka 116.1 million of the preceding year<br />

due to higher out standing balance of loans and offbalance<br />

sheet exposures.<br />

Contribution to <strong>Dutch</strong>-<strong>Bangla</strong> <strong>Bank</strong><br />

Foundation<br />

DBBL established the <strong>Dutch</strong>-<strong>Bangla</strong> <strong>Bank</strong> Foundation<br />

in 2001 for carrying out CSR programs aimed at<br />

social causes and distressed people in the society.It is<br />

the <strong>Bank</strong>'s policy to contributre 5% of its pre-tax<br />

profit to <strong>Dutch</strong>-<strong>Bangla</strong> <strong>Bank</strong> Foundation which<br />

increased to Taka 113.4 million in 2009 compared to<br />

Taka 93.5 million in the previous year.<br />

Profit before taxes<br />

During the year 2009, profit before taxes of the <strong>Bank</strong><br />

increased by Taka 378.3 million or 21.3% to Taka<br />

2,154.4 million from the previous year's amount of<br />

Taka 1,776.1 million. This increase was mainly<br />

attributed to higher opearting profit comprising both<br />

net-interest income and non-interest income.<br />

As per Income Tax Ordinance, 1984, an amount of Taka 1,141.7 million has been charged as provision for


current tax commensurate with the <strong>Bank</strong>'s profit compared to Taka 913.7 million of 2008. However, Taka 125.0<br />

million has been credited as deferred tax income as compared to Taka 40.7 million as deferred tax expense for<br />

the year 2008. The effective tax rate decreased to 47.2 % from 53.7% in 2008 against nominal rate of 42.5%.<br />

Effective tax rate decreased mainly because of lower tax rate and tax free capital gain income from sale of listed<br />

shares.<br />

Net profit after taxation<br />

Net profit after taxation grew by Taka 316.0 million to Taka 1,137.7 million from Taka 821.7 million of the<br />

preceding year marking a growth of 38.5%. The growth in after tax profit contributed to higher Tier-1 capital<br />

and total capital adequacy ratio.<br />

REVIEW OF BALANCE SHEET<br />

Total Liabilities<br />

The <strong>Bank</strong>'s liabilities (except shareholders'equity) as at 31 December 2009 increased to Taka 77,128.7 million<br />

compared to Taka 57,455.4 million at the end of 2008 showing a growth of 34.2%.<br />

The liability mainly included deposits which decreased to 87.9.% of the total liabilities from 89.8% in 2008.<br />

Deposits<br />

The deposit grew by Taka 16,212.9 million (31.4%) in 2009 from Taka 51,575.7 million to Taka 67,788.6<br />

million. The growth was supported by expansion of branch network, opening of new ATM units & SME service<br />

centers at different business hubs of the country. Deposit mix improved substantially. Online banking with<br />

expanded ATM network and tailor made customer services helped increase confidence of customers in DBBL. As<br />

a result, number of savings and current accounts as well as amount of deposits increased substantially. Share of<br />

cost free or low cost deposits increased to 63.6% of total deposits in 2009 (50.7% in 2008). Because of<br />

improved deposit mix, weighted average cost of fund declined to 6.53% in 2009 from 7.66 % in 2008.<br />

The savings deposits of the <strong>Bank</strong> increased by Taka 10,132.4 million to Taka 22,344.4 million from Taka<br />

12,212.0 million of the preceding year showing a significant growth of 83.0%. The share of high cost fixed<br />

depoists came down to 36.4% of total deposits in 2009 from 49.3% though absolute amount of fixed deposit<br />

decreased by Taka 739.2 million (-2.9%).


Borrowing from other banks, financial<br />

institutions and agents<br />

Borrowing from other banks, financial institutions and<br />

agents including overnight borrowing stood at Taka<br />

2,511.5 million at the end of 2009 compared to Taka<br />

593.6 million at the end of 2008.<br />

The <strong>Bank</strong>'s borrowing includes borrowing against<br />

refinance from <strong>Bangla</strong>desh <strong>Bank</strong> for financing under<br />

SME scheme and financing under housing scheme.<br />

Besides, the <strong>Bank</strong> has been availing credit line<br />

facilities from the Rupantarita Prakritik Gas Company<br />

<strong>Limited</strong> (RPGCL) for financing CNG buses / chassis<br />

under Dhaka Clean Fuel project and credit lines form<br />

FMO, The Netherlands.


In order to support some of the preferred sectors of the economy, DBBL has extended soft term credit facilities<br />

financed by some International Financial Institutions as follows:<br />

Under a foreign currency loan for US$ 8.75 million from Netherlands Development Finance Company (FMO)<br />

DBBL is providing credit lines to export oriented RMG units at an interest of 11.85 percent p.a. for procurement<br />

of capital machinery.<br />

To develop small-scale entrepreneur, a long-term local currency loan equivalent to EURO 5.0 million was also<br />

arranged from Netherlands Development Finance Company (FMO) to finance small-scale enterprises engaged in<br />

manufacturing, agriculture, transport, tourism and productive trade & commerce and service industries. The<br />

loan amount was increased to EURO 7.5 million to include residential housing finance only for fixed income<br />

group.<br />

Subordinated debt<br />

With 2nd & final tranch of Subordinated loan-3 for Taka 155.0 million obtained in 2009, total amount of<br />

subordinated loan increased to Taka 1,514.7 million at the end of 2009. Subordinated loans have been arranged


from FMO for financing housing sector of the country and to strengthen Tier-2 capital of the <strong>Bank</strong>. Subordinated<br />

loan is eligible as Tier -2 capital of the <strong>Bank</strong> subject to regulatory limit.<br />

Shareholders' equity<br />

As at 31 December 2009, DBBL's shareholders' equity increased to Taka 4,351.8 million from Taka 3,163.5<br />

million of 2008 registering an increase by Taka 1,188.2 million (37.6%). The increase resulted from Taka<br />

1,137.7 million after tax profit and Taka 50.6 million reserve against HTM securities. After issuing bonus shares<br />

@ 1:0.5, Paid up share capital of the <strong>Bank</strong> increased by Taka 500.0 million and stood at Taka 1,500.0 million at<br />

the end of 2009. The statutory reserve increased to Taka 2,000.0 million at the end of 2009 from Taka 1,197.5<br />

million of 2008. The paid-up share capital and statutory reserve together stood at Taka 3,500.0 million as at<br />

December 31, 2009. As per <strong>Bangla</strong>desh <strong>Bank</strong> regulation, Paid up share capital and statutory reserve should be<br />

increased to at least Taka 4,000.0 million latest by August 11, 2011 of which paid up share capital should be<br />

minimum Taka 2,000.0 million. DBBL is well positioned to meet the requirment much earlier before the<br />

deadline.<br />

Capital management plan and capital adequacy ratio<br />

Strong Capital Adequacy ratio was maintained in 2009 which reached 11.59% under Basel-I at the end of the<br />

year that was well above statutory requirement of 10.00%. Tier-1 capital increased to Taka 4,048.9 million<br />

being 7.95% of risk-weighted assets (RWA) and supplementary capital (Tier 2 capital) increased to Taka 1,850.9<br />

million being 3.64% of RWA.<br />

The details of risk-weighted assets, requirement of capital, actual capital and capital adequacy<br />

ratio are given below:<br />

Risk Weighted Assets<br />

Total assets<br />

Total assets of DBBL as at 31 December 2009 stood at Taka 81,480.5 million compared to Taka 60,618.9 million<br />

of 2008 depicting a growth by Taka 20,861.6 million or 34.4%. Loans and advances is the largest component of<br />

assets followed by investments.


Cash in hand and balances with <strong>Bangla</strong>desh <strong>Bank</strong> and its agent bank (s) (including foreign<br />

currencies)<br />

As at 31 December 2009, cash in hand and balances with <strong>Bangla</strong>desh <strong>Bank</strong> and its agent banks (including<br />

foreign currencies) stood at Taka 6,653.9 million as against Taka 5,126.7 million of 2008 registering a growth by<br />

Taka 1,527.2 million or 29.8%. The increased cash was required to provide uninterrupted cash services to our<br />

growing customers. Online transaction facilities with 79 branches, 600 units of ATM and growing number of<br />

accounts substantially increased cash requirement in branches and ATMs. Growth in deposits, increased<br />

balance with <strong>Bangla</strong>desh <strong>Bank</strong> to maintain CRR Ratio.<br />

Balance with other banks and financial institutions<br />

The Treasury Division of the <strong>Bank</strong> has to maintain some short term deposit (STD) accounts and current deposit<br />

(CD) accounts with other banks in and outside the country for the smooth functioning of treasury operations<br />

and trade finance. A portion of the excess fund, if any, after meeting the requirement to finance loan portfolio<br />

and investments including SLR, is placed with other banks and financial institutions as term deposits for<br />

optimizing the profit of the <strong>Bank</strong>. As at 31 December 2009, balance outstanding with other banks and financial<br />

institutions substantially increased to Taka 10,213.8 million from Taka 1,901.5 million at the end of 2008 for<br />

lower utilisation of funds in loan portfolio.<br />

Money at call & short notice<br />

Money at call and short notice stood at Taka 820.0 million at the end of 2009 compared to Taka 2,500.0 million<br />

at the end of 2008. The average yield on fund placement at call & short notice of the <strong>Bank</strong> was 8.06% for 2009<br />

as aganist 8.45% of 2008. Short term excess fund is placed in money market to augment return on fund.<br />

Investments<br />

The <strong>Bank</strong>'s investment stood at Taka 9,685.9 million at the end of 2009 that was higher by 82.0% from Taka<br />

5,322.3 million in 2008. The investments mainly included Government securities for Taka 9,669.9 million (99.8%<br />

of total investment) maintained mainly to cover SLR requirement. In addition, investments were planned in a<br />

way to provide sufficient iquidity and flexibility in treasury operations and to boost aggregate yield which<br />

increased from 9.7% in 2008 to 14.6% in 2009.<br />

Treasury team of the <strong>Bank</strong> was very much watchful to manage market risk & uncertainty and ensure maximum<br />

return from investments in security, term deposits and call money market though there was higher level slower<br />

business activities. During the year under review, the <strong>Bank</strong> was able to maintain cash reserve requirements<br />

(CRR) and statutory liquidity requirements (SLR) successfully.<br />

Loans and Advances<br />

Loans and advances stood at Taka 48,410.9 million at the end of 2009, a growth of 16.1% over Taka 41,698.3<br />

million in 2008. The <strong>Bank</strong> continued to consolidate and diversify its portfolio in 2009 to have a diversified client<br />

base and portfolio distributed across the sectors to reduce client specific and industry specific concentration and<br />

to reduce overall portfolio risk. Considering future market direction and to capitalize on our robust IT platform<br />

and the strongest ATM network, a number of retail and SME loan products aimed at specific target group were<br />

launched in 2009 to augment fee income and improve yield and spread on total loan portfolio. At the end of<br />

2009, DBBL's total outstanding retail portfolio stood at Taka 1,402.2 million compared to Taka 622.5 million of<br />

2008.<br />

Weighted average rate of return on total loans & advances decreased to 12.96% in 2009 from 13.62% in<br />

2008.<br />

Classified loan as a percentage of portfolio significantly decreased to 2.46% in 2009 from 3.27 % in 2008.


However, full provision was made against classified loans. Serious efforts are being continued to bring down the<br />

amount and percentage of classified loan further by exploring all options including legal actions and out of court<br />

settlements depending on merit of the cases.<br />

REVIEW OF OFF-BALANCE SHEET ITEMS AS AT 31 DECEMBER 2009<br />

Total outstanding amount of off-balance sheet exposures of the <strong>Bank</strong> stood at Taka 26,262.8 million at the end<br />

of 2009 from Taka 23,253.6 million of 2008 registering a growth of 12.9%.<br />

The letters of credit stood at Taka 15,816.4 million at the end of 2009 from Taka 7,171.0 million of 2008<br />

registering a growth of 120.6%.<br />

The letters of guarantee increased to Taka 3,025.1 million from Taka 2,386.5 million of 2008 showing a growth<br />

of 26.8%.<br />

Import - Export business and remittance<br />

During the year under review, import business of DBBL recorded growth of 20.7% (23.4% in 2008) while export<br />

trade grew by 2.7% (6.5% in 2008).<br />

Outlook for 2010<br />

In the business plan and budget for 2010, deposits are projected to grow by 44.9% to Taka 100,000.0 million<br />

and loans are projected to increase by 38.3% to Taka 65,000.0 million. Import and export businesses are<br />

expected to rise by 70.0% to Taka 86,700.0 million and 70.0% to Taka 69,700.0 million respectively. With


higher interest margin resulting from substantially improved deposit mix, lower cost of fund and better quality of<br />

assets as well as growing non-funded business, healthy growth in operating profit and after tax profit is<br />

expected in 2010.<br />

The above growth will be supported by introduction of merchant banking and offshore banking activities,<br />

expansion of branches & ATM network and up gradation of IT and online banking system to provide better and<br />

faster customer services. Human resources will be strengthened to improve operational efficiency and<br />

productivity. A number of new products and services particularly in SME and retail segments will be introduced<br />

to provide wider choice to the customers.<br />

Dividend policy and utilization of retained profit<br />

The <strong>Bank</strong> has been pursuing a dividend policy that must ensure satisfactory return for shareholders as well as<br />

sustainable growth of the <strong>Bank</strong> with strong capital adequacy ratio to protect greater interest of depositors and<br />

shareholders.<br />

Election of the Directors<br />

In terms of Article 113 of the Articles of Association of the Company, at every Ordinary General Meeting, onethird<br />

of the Directors for the time being or if their number is not three or multiple of three, then the number<br />

nearest to one-third shall retire from the office. Accordingly, as per Article 114, Mr. Abedur Rashid Khan, Mr.<br />

Zaheed Hossain Khan and Mr. Bernhard Frey will retire from the Sponsoring Shareholders' Group. Mr. Abedur<br />

Rashid Khan and Mr. Zaheed Hossain Khan are eligible for re-election. However, as per <strong>Bangla</strong>desh <strong>Bank</strong><br />

regulation, Mr. Bernhard Frey is not eligible for re-election, as he has completed consecutive six years as<br />

director of the <strong>Bank</strong>.


Meetings of the Directors<br />

Eleven (11) meetings of the Board of Directors and<br />

fifty one (51) meetings of the Executive Committee of<br />

the Board were held during the year under review.<br />

The Audit Committee of the Board also held seven<br />

(07) meetings during the year under review.<br />

Appointment of Auditors<br />

Our existing Auditors, M/s. Hoda Vasi Chowdhury &<br />

Co., Chartered Accountants (Independent<br />

Correspondent Firm to Deloitte Touche Tohmatsu) has<br />

completed audit of 2009 as third year of their audit<br />

and as per <strong>Bangla</strong>desh <strong>Bank</strong>'s BRPD Circular Letter<br />

No.12 dated July 11, 2001, they are not eligible for re-<br />

appointment. Therefore, another auditor will be<br />

appointed and their remuneration will be fixed for the<br />

year 2010 by the honorable shareholders in the 14th<br />

annual general meeting.<br />

Gratitude<br />

The members of the Board of Directors of DBBL would<br />

like to express their gratitude to all shareholders,<br />

valued clients, patrons, all employees and well-wishers<br />

for their continued support and cooperation, without<br />

which the <strong>Bank</strong> would not be able to achieve its<br />

present amazing position. We are also indebted to the<br />

Government of <strong>Bangla</strong>desh, <strong>Bangla</strong>desh <strong>Bank</strong>,<br />

Securities and Exchange Commission, Office of the<br />

Registrar of Joint Stock Companies and Firms, the<br />

Stock Exchanges for their continued support and cooperation.<br />

We look forward for your continuous support and best<br />

wishes for meeting the challenges that await us in<br />

days to come.<br />

With best regards<br />

On behalf of the Board of the Directors<br />

Abedur rashid Khan<br />

Chairman

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