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Functional Review of the Ministry of Education, Science and ...

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There is <strong>the</strong> basic IT support, while special IT applications in individual areas also require specialized<br />

support. For this reason, it is beneficial to have both general IT support capacity <strong>and</strong> IT experts familiar<br />

also with <strong>the</strong> agenda in <strong>the</strong> corresponding area.<br />

Recommendation B.16: Establish <strong>the</strong> Division for IT Support within <strong>the</strong> Administrative Department.<br />

Recommendation B.17: Gradually establish specialized IT positions for each group <strong>of</strong><br />

departments.<br />

Public information <strong>and</strong> relations<br />

Given <strong>the</strong> fact that a large part <strong>of</strong> <strong>the</strong> population is directly or indirectly among clients <strong>of</strong> <strong>the</strong> ministry<br />

(students, parents etc), public information function is a vital one. We can find dedicated unit for public<br />

relations at <strong>the</strong> upper level <strong>of</strong> organizational structure in all EU-6 ministries (in one case toge<strong>the</strong>r with<br />

foreign relations). The unit directly reports to <strong>the</strong> Minister in 3 cases.<br />

Recommendation B.18: Establish dedicated Public Relations Unit as an <strong>of</strong>fice within <strong>the</strong> Cabinet <strong>of</strong><br />

Minister. The Public Relations Unit would perform tasks related to mass media presentation <strong>of</strong> <strong>the</strong> MEST<br />

<strong>and</strong> monitoring <strong>of</strong> news referring to <strong>the</strong> MEST <strong>and</strong> education sector. The unit would also manage <strong>the</strong><br />

MEST’s external communication in cooperation with <strong>the</strong> MEST’s units.<br />

Foreign (international) relations <strong>and</strong> European affairs<br />

Here we put toge<strong>the</strong>r two related yet different areas. The reason is that at EU-6 ministries we can find<br />

units supporting both areas or separate units for each <strong>of</strong> <strong>the</strong>m. The MEST has just established <strong>the</strong><br />

Department for European Integration, Donors Coordination <strong>and</strong> Brain Gain. We believe it is important to<br />

incorporate <strong>the</strong> international relations agenda. International relations issues comprise tasks regarding<br />

international cooperation <strong>of</strong> <strong>the</strong> MEST, e. g. coordination <strong>and</strong> representation <strong>of</strong> <strong>the</strong> interests <strong>of</strong> Kosovo in<br />

bilateral <strong>and</strong> multilateral relationships <strong>and</strong> international organizations in <strong>the</strong> field <strong>of</strong> competence <strong>of</strong> <strong>the</strong><br />

MEST, tasks regarding arrangement <strong>of</strong> foreign business trips <strong>of</strong> <strong>the</strong> MEST’s employees <strong>and</strong> visits to <strong>the</strong><br />

MEST from abroad, tasks regarding protocol, organizations <strong>of</strong> conferences <strong>and</strong> seminars with<br />

international attendance.<br />

Recommendation B.19: Include <strong>the</strong> international relations issues in <strong>the</strong> m<strong>and</strong>ate <strong>of</strong> <strong>the</strong> Department<br />

for European Integration, Donors Coordination <strong>and</strong> Brain Gain.<br />

General administration<br />

We can find „Administrative“, „Administration“ or „General affairs“ units at 5 <strong>of</strong> EU-6 ministries. In case <strong>of</strong><br />

Finl<strong>and</strong> using <strong>the</strong> system <strong>of</strong> big departments, <strong>the</strong> Administration department comprises units for most <strong>of</strong><br />

<strong>the</strong> supporting areas. In <strong>the</strong> fur<strong>the</strong>r 4 cases, smaller number <strong>of</strong> different areas (i.e. procurement, HR,<br />

documentation, operation, IT support) are comprised in <strong>the</strong>se departments. With regard to <strong>the</strong> overall<br />

approach, based on <strong>the</strong> overall FRIDOM analysis carried out for all <strong>the</strong> ministries, we recommend<br />

establishment <strong>of</strong> an Administrative Department that would comprise <strong>the</strong>se functions.<br />

In <strong>the</strong> area <strong>of</strong> technical services, assets management, maintenance, st<strong>and</strong> alone units in <strong>the</strong>se areas can<br />

be found just in 2 <strong>of</strong> EU-6 ministries. Only in 1 case <strong>the</strong>re is a dedicated unit for operation at <strong>the</strong> upper<br />

level (Slovakia). In all o<strong>the</strong>r cases, <strong>the</strong> overall units for general administration deal with <strong>the</strong>se issues.<br />

Recommendation B.20: Transform <strong>the</strong> existing Department for Infrastructure <strong>and</strong> Technical<br />

services into two divisions - Division <strong>of</strong> Operations <strong>and</strong> <strong>the</strong> Division for IT Support – in <strong>the</strong><br />

Administration Department. Transform <strong>the</strong> original Division <strong>of</strong> Infrastructure into <strong>the</strong> Investment<br />

Division in <strong>the</strong> Department <strong>of</strong> Budget <strong>and</strong> Financing.<br />

The Division <strong>of</strong> Operation should deal with all issues covered currently by <strong>the</strong> Division <strong>of</strong> Technical<br />

Services. Moreover, it would take care <strong>of</strong> asset management in accordance with <strong>the</strong> corresponding legal<br />

regulations (according to Auditor General Report not covered currently at <strong>the</strong> MEST). Accounting<br />

background for <strong>the</strong> asset management would be provided by <strong>the</strong> Division for Accounting <strong>and</strong> Payments <strong>of</strong><br />

<strong>the</strong> Department for Budget <strong>and</strong> Financing.<br />

The Division for IT Support would ensure services necessary for functioning <strong>of</strong> IT infrastructure <strong>of</strong> <strong>the</strong><br />

MEST as well as plan <strong>the</strong>ir development. The services would comprise hardware <strong>and</strong> s<strong>of</strong>tware support.<br />

19

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