2009 Annual Report - ChartNexus
2009 Annual Report - ChartNexus
2009 Annual Report - ChartNexus
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Innovation in Motion<br />
PROTON ANNUAL REPORT <strong>2009</strong><br />
Success. Challenges. Responsibility.<br />
PROTON Holdings Berhad (Company No.623177-A)
UNITED<br />
KINGDOM<br />
EGYPT<br />
SOUTH<br />
AFRICA<br />
Cyprus<br />
Cairo<br />
TURKEY<br />
Lebanon<br />
SYRIA<br />
Kingdom of Bahrain<br />
Qatar<br />
United Arab Emirates<br />
SAUDI<br />
ARABIA<br />
Yemen<br />
IRAQ<br />
Oman<br />
MAURITIUS<br />
IRAN<br />
Innovation in Motion<br />
CHINA<br />
BANGLADESH<br />
THAILAND<br />
MALAYSIA<br />
TAIWAN<br />
SINGAPORE<br />
BRUNEI<br />
INDONESIA<br />
AUSTRALIA<br />
The essence of PROTON lies in its cars. With the Group striving to reach new heights with the right car, for<br />
the right market, at the right price and at the right time, PROTON is truly Malaysian ‘Innovation in Motion’<br />
with global presence. By constantly innovating itself, PROTON continues to build a presence in domestic<br />
and international markets.<br />
EVORA – the first new model to be introduced by LOTUS in 13 years, was unveiled at the British<br />
Motorshow in July 2008 to rave reviews from the foreign media.<br />
EXORA – the country’s first homegrown MPV, was officiated by Prime Minister YAB Dato’ Sri Mohd Najib<br />
Bin Tun Abdul Razak in the presence of ‘Bapa PROTON’ Tun Dr Mahathir Mohamad.
A Life Companion<br />
PROTON is synonymous with building cars and mobilising Malaysians. It has brought the country forward by<br />
leaps and bounds in the automobile industry. From our first ever production, the Saga, to the latest launch of<br />
the Exora - Malaysia’s first home-grown MPV, the brand has indeed been faithfully planning, designing, and<br />
manufacturing cars with Malaysians’ needs and wants in mind.<br />
At PROTON, it is our vision to become Asia’s premier automotive brand; a brand that connects with people<br />
and provides products which become life companions.<br />
PROTON has a unique ability to understand people’s needs and provide the right product with efficient service<br />
and genuine quality. We build cars with care for passenger safety and genuine quality in order to provide high<br />
durability and lifelong companionship. Our wide portfolio ensures that we meet smart personality needs in<br />
terms of design, power and size for different age groups so PROTON can be the right companion for life.<br />
It is an integral part of our business and our brand, without which, we would not have either share of market<br />
or share of heart.<br />
1985 marked a momentous year in Malaysia’s history – it was the year in which the country’s first national car<br />
was born.<br />
Today, PROTON has emerged as the only full-fledged car manufacturer in the country. PROTON’s current lineup<br />
includes the Saga, Iswara, Wira, Satria, Perdana, Putra, Satria GTi, Juara, Waja, Arena (Jumbuck), Gen.2,<br />
Savvy, Satria Neo, Persona and our very latest, the Exora.<br />
PROTON not only commands a substantial share of the domestic market for passenger cars, but over the years<br />
we have also been building distribution networks in key market centres across the four regions of South East<br />
Asia, the Middle East, United Kingdom/Western Europe and Australia, where PROTON has become a hit with<br />
many car buyers.<br />
The imperative factor for success lies in the people and the products. PROTON employs a brand philosophy<br />
that spells out Companionship.<br />
PROTON’s core values of Companionship are in the areas of placing customers first, even before profits.<br />
Customer satisfaction and lifelong relationships stay at the heart of our organisation. At PROTON, we nurture<br />
the power of humanity. Our attitude remains humble, approachable and thoughtful. Togetherness and<br />
Teamwork make us stronger, better and more proactive. We work towards creating a unique bond between<br />
our staff, customers and our product promise – “Life Companion”.<br />
PROTON constantly strives for manufacturing excellence and continuous quality improvements, while<br />
introducing cost reduction initiatives and vendor rationalisation plans to become a more dynamic and<br />
competitive car manufacturer.<br />
Today, we are able to differentiate ourselves from the others, stand out from the competition, influence<br />
customers’ purchase decision, build customer loyalty and as a result boost the company’s financial performance,<br />
image and brand.<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
1
Corporate Mantra & Core Values<br />
The PROTON Way<br />
PROTON employees are dedicated to the Group’s long-term success.<br />
Every PROTON employee shall operate under the Group’s shared<br />
values and rely on these values to guide their behaviour with each<br />
other and the customers. These values form the foundation of how<br />
we work and conduct business.<br />
2
Core Ideology<br />
Audacious Goal<br />
Driving Malaysia’s transformation into a leader in<br />
technology and quality.<br />
Vivid Description<br />
We deliver innovative and superior quality products<br />
and services. Our brands inspire confidence and pride.<br />
Core Values<br />
Quality<br />
We make products that work the first time, every<br />
time.<br />
Customer Focus<br />
Customers are the source of our income. We deliver<br />
on our promises to our customers’ satisfaction.<br />
Innovation<br />
We challenge convention, always seeking new and<br />
better ways of doing things. We view change as<br />
opportunity.<br />
Purpose<br />
Teamwork<br />
Speed<br />
Corporate Mantra & Core Values<br />
We are a passionate group of people working<br />
together, creating exhilarating products and services<br />
for global markets, synonymous with great styling,<br />
innovation and leading technology.<br />
We trust, respect and share knowledge to foster<br />
teamwork at the workplace.<br />
We have a “can-do” attitude and will not rest until<br />
the problem is solved. We have an inherent sense<br />
of urgency in everything we do.<br />
Caring<br />
As a responsible corporate citizen, we invest in safety,<br />
health and the environment.<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
3
PROTON’s Policies<br />
Environmental,<br />
Health and Safety Policy<br />
The Company’s mission is to strive towards excellence<br />
in all aspects of PROTON’s operations. In achieving<br />
our goal, it is necessary to promote and protect the<br />
health and safety of PROTON employees and ensure<br />
that the environment is unharmed.<br />
The Group is committed to providing a conducive,<br />
safe and healthy working environment for our<br />
employees and to ensure this, it is our policy to:-<br />
• Take responsibility for the safety and health of<br />
our employees;<br />
• Provide the appropriate resources;<br />
• Take all action necessary to remedy any noncompliance;<br />
• Monitor and maintain high standards in<br />
environmental protection as well as health and<br />
safety measures.<br />
In implementing the Company’s policy, we shall,<br />
where reasonably practicable:-<br />
• Comply with all rules and regulations concerning<br />
the environment, health and safety;<br />
• Provide all the necessary facilities and equipment<br />
for the employees;<br />
• Actively promote programmes for the employees<br />
to instill awareness for the safety and health of the<br />
employees, our business associates and the<br />
public;<br />
4<br />
• Provide adequate information and assistance<br />
to our employees and our neighbours to avoid<br />
unacceptable effects on the environment.<br />
To assist the Company in achieving our goals, we<br />
shall work together and towards this end, employees<br />
shall:-<br />
• Abide by all rules and regulations concerning the<br />
workplace;<br />
• Utilise all the facilities provided by the<br />
management in a safe and proper manner;<br />
• Maintain good work practices;<br />
• Actively participate in all the Environmental,<br />
Health and Safety (EHS) programmes.<br />
This is our objective and it is our intention to put<br />
this EHS Policy into action and to make it our way<br />
of life.<br />
Environment, health and safety are our priority.
Quality Policy<br />
PROTON’s Policies<br />
To achieve the above commitment, PROTON will:-<br />
• Ensure quality as the Number One work ethics in all operations;<br />
• Establish an effective and efficient Quality System based on the requirements of ISO<br />
9001:2008 standards;<br />
• Provide adequate skills and knowledge to all levels of personnel through systematic and<br />
structured training programmes;<br />
• Provide a culture and environment of continuous learning, improvement and innovation<br />
towards total quality excellence;<br />
• Provide a conducive, safe and healthy working environment in which people like to<br />
work and prosper.<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
5
PROTON <strong>2009</strong> <strong>Annual</strong> <strong>Report</strong><br />
Contents<br />
6<br />
02 Corporate Mantra & Core Values<br />
04 PROTON’s Policies<br />
10 Financial Calendar<br />
11 Key Financial Indicators<br />
12 Summary of Financial Highlights for Five Years<br />
16 Corporate Profile<br />
20 Awards and Recognition<br />
22 Corporate Information<br />
24 Group Operations<br />
26 Board of Directors<br />
28 Profile of Directors<br />
36 PROTON Group Management Committee Members<br />
38 Other Senior Officers<br />
42 Chairman’s Statement<br />
58 Managing Director’s Review
68 Operations Review<br />
138 Statement on Corporate Governance<br />
156 Additional Compliance Information<br />
160 Statement on Internal Control<br />
166 Risk Management<br />
172 Calendar of Events 2008 - <strong>2009</strong><br />
180 Statutory Financial Statements<br />
283 Shareholding Statistics<br />
286 Properties Owned by PROTON Group<br />
292 Share Price and Volume Traded<br />
293 Notice of <strong>Annual</strong> General Meeting<br />
295 Statement Accompanying the Notice<br />
of <strong>Annual</strong> General Meeting<br />
Form of Proxy<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
7
Passion to Innovate
Passion to<br />
Innovate<br />
By pushing the envelope<br />
of innovation, PROTON<br />
strives to build vehicles<br />
that go beyond the<br />
expected.<br />
Innovation in Motion
Financial Calendar<br />
27 Aug 2008<br />
28 Aug 2008<br />
27 Nov 2008<br />
15 Dec 2008<br />
10<br />
Announcement of Unaudited First<br />
(1st ) Quarter results for the period<br />
ended 30 June 2008<br />
Fifth (5 th )<br />
<strong>Annual</strong> General Meeting<br />
Announcement of Unaudited<br />
Second (2nd ) Quarter results for<br />
the period ended 30 September<br />
2008 and declaration of an interim<br />
dividend of 5 sen per share (less<br />
25% tax) for the financial year<br />
ended 31 March <strong>2009</strong><br />
Date of Entitlement to the interim<br />
dividend of 5 sen per share (less<br />
25% tax) for the financial year<br />
ended 31 March <strong>2009</strong><br />
14 Jan <strong>2009</strong><br />
27 Feb <strong>2009</strong><br />
29 May <strong>2009</strong><br />
30 Jul <strong>2009</strong><br />
30 Jul <strong>2009</strong><br />
21 August <strong>2009</strong><br />
Sixth (6 th ) <strong>Annual</strong> General Meeting<br />
Date of Payment of the interim<br />
dividend of 5 sen (less 25%<br />
income tax) for the financial<br />
year ended 31 March <strong>2009</strong><br />
Announcement of Unaudited<br />
Third (3rd ) Quarter results for the<br />
period ended 31 December 2008<br />
Announcement of Unaudited<br />
Fourth (4th ) Quarter results for the<br />
period ended 31 March <strong>2009</strong><br />
Announcement of Audited<br />
accounts for the financial year<br />
ended 31 March <strong>2009</strong><br />
Notice of Sixth (6 th )<br />
<strong>Annual</strong> General Meeting
Key Financial Indicators<br />
Basic Earnings Per Share (Sen) Net Assets Per Share (RM)<br />
80.6<br />
8.5<br />
(107.3)<br />
33.6<br />
(54.9)<br />
2005 2006 2007 2008 <strong>2009</strong><br />
10.7 10.7<br />
2005<br />
9.9<br />
2006 2007 2008 <strong>2009</strong><br />
Dividend Paid (RM Million) Retained Earnings<br />
Carried Forward (RM Million)<br />
137.3<br />
2005<br />
54.9<br />
27.5<br />
20.6<br />
2006 2007 2008 <strong>2009</strong><br />
4,916.9 4,908.7<br />
2005<br />
9.5<br />
4,291.7<br />
4,476.2<br />
9.3<br />
4,153.9<br />
2006 2007 2008 <strong>2009</strong><br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
11
Summary of Financial Highlights<br />
for Five Years<br />
12<br />
Balance Sheets as at 31 March<br />
RM’ Million <strong>2009</strong> 2008 2007 2006 2005<br />
NON-CURRENT ASSETS<br />
Property, plant<br />
and equipment<br />
Prepaid land lease<br />
2,827.1 3,150.4 3,169.5 3,302.9 3,288.9<br />
payments - 24.1 9.9 10.0 10.1<br />
Goodwill 29.0 29.0 29.0 29.0 29.0<br />
Intangible assets 431.7 275.2 169.1 18.0 14.3<br />
Associated companies 158.4 165.4 169.8 160.4 165.6<br />
Jointly controlled entities 195.6 192.7 223.6 245.3 251.8<br />
Investments 10.4 10.4 10.4 10.4 6.3<br />
Deferred tax assets 5.7 - - 105.8 38.4<br />
TOTAL NON-CURRENT ASSETS 3,657.9 3,847.2 3,781.3 3,881.8 3,804.4<br />
CURRENT ASSETS<br />
Inventories 1,395.1 1,100.3 1,273.6 1,389.0 967.1<br />
Receivables 1,080.3 1,099.0 1,192.0 1,244.0 1,403.2<br />
Current investments<br />
Deposits, bank and<br />
15.3 20.8 73.4 212.0 201.5<br />
cash balances 913.9 1,226.0 626.5 1,586.0 2,454.7<br />
TOTAL CURRENT ASSETS 3,404.6 3,446.1 3,165.5 4,431.0 5,026.5<br />
Non-current assets held for sale 36.4 - - - -<br />
TOTAL ASSETS 7,098.9 7,293.3 6,946.8 8,312.8 8,830.9
Balance Sheets as at 31 March<br />
RM’ Million <strong>2009</strong> 2008 2007 2006 2005<br />
EQUITY<br />
Share capital 549.2 549.2 549.2 549.2 549.2<br />
Other reserves 398.5 395.8 389.7 412.7 393.8<br />
Retained earnings 4,153.9 4,476.2 4,291.7 4,908.7 4,916.9<br />
Equity attributable to<br />
equity holders of the<br />
company 5,101.6 5,421.2 5,230.6 5,870.6 5,859.9<br />
Minority interest - - - - 0.3<br />
TOTAL EQUITY 5,101.6 5,421.2 5,230.6 5,870.6 5,860.2<br />
NON-CURRENT LIABILITIES<br />
Long term liabilities 101.5 230.5 181.6 100.3 759.6<br />
Deferred tax liabilities 12.2 2.4 0.8 0.8 1.1<br />
TOTAL NON-CURRENT LIABILITIES 113.7 232.9 182.4 101.1 760.7<br />
CURRENT LIABILITIES<br />
Payables 1,571.3 1,524.0 1,367.2 1,519.4 1,979.5<br />
Taxation 6.3 1.6 2.2 16.9 2.6<br />
Short term borrowings 306.0 113.6 164.4 804.8 227.9<br />
TOTAL CURRENT LIABILITIES 1,883.6 1,639.2 1,533.8 2,341.1 2,210.0<br />
TOTAL LIABILITIES 1,997.3 1,872.1 1,716.2 2,442.2 2,970.7<br />
TOTAL EQUITY AND LIABILITIES 7,098.9 7,293.3 6,946.8 8,312.8 8,830.9<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
13
Summary of Financial Highlights for Five Years<br />
14<br />
Income Statements as at 31 March <strong>2009</strong><br />
RM’ Million <strong>2009</strong> 2008 2007 2006 2005<br />
Revenue 6,486.6 5,621.6 4,687.3 7,796.9 8,483.3<br />
(Loss)/Profit<br />
before taxation (319.2) 144.3 (618.1) 18.0 399.3<br />
(Loss)/Profit after taxation<br />
Retained earnings attributable<br />
(301.8) 184.6 (589.5) 46.7 442.4<br />
to shareholders 4,174.5 4,476.2 4,319.2 4,963.6 5,054.2<br />
Dividend (20.6) - (27.5) (54.9) (137.3)<br />
Retained earnings carried forward 4,153.9 4,476.2 4,291.7 4,908.7 4,916.9<br />
SHARE INFORMATION<br />
Per Share<br />
Basic (loss)/earnings (sen) (54.9) 33.6 (107.3) 8.5 80.6<br />
Dividend paid (sen) 5.0 - 5.0 10.0 25.0<br />
Net assets (RM) 9.3 9.9 9.5 10.7 10.7<br />
Issued share capital (‘000) 549,213 549,213 549,213 549,213 549,213
PROTON <strong>2009</strong> ANNUAL REPORT<br />
15
Corporate Profile<br />
16<br />
PROTON was incorporated on 7 May 1983 with three primary<br />
national policy objectives:<br />
• To spearhead the automotive industrialisation<br />
process and manufacturing industries;<br />
• To acquire/upgrade technology and industrial<br />
skills within the automotive manufacturing<br />
industry; and<br />
• To strengthen the international competitiveness<br />
of Malaysia’s industrial capability.<br />
PROTON commands a substantial share of the domestic market for passenger cars and over<br />
the years has made its presence in the following regions:<br />
• ASEAN<br />
• China<br />
• Indian Subcontinent<br />
• Middle East - North Africa<br />
• United Kingdom/Western Europe<br />
• Australia<br />
• South Africa
PROTON <strong>2009</strong> ANNUAL REPORT<br />
17
Corporate Profile<br />
The much-awaited Exora in production.<br />
18<br />
The main business activities of the Group encompass vehicle engineering, research and<br />
development, manufacturing, distribution, sales and after-sales services. The Group is also<br />
involved in financial services and property management in supporting the main business<br />
activities.<br />
The Group designs and produces cars for diverse consumer preferences. The current portfolio<br />
of PROTON models includes the reliable family-sedan Waja, the stylish Gen.2, the elegant<br />
Perdana V6, the versatile Arena (Jumbuck), the proven Saga range, the fun-to-drive Savvy,<br />
the desirable sporty Satria Neo, the ‘2008 Best Model of the Year’ winner, the Persona, and<br />
Malaysia’s first home-grown MPV, the Exora. The Group also has in its portfolio, the worldrenowned<br />
Lotus sports cars, with models such as Elise, Esprit, Exige, Europa and the latest<br />
being the Evora to suit a range of customer demands and preferences.
The Lotus Exige.<br />
Corporate Profile<br />
The Group conducts research in its centres in Malaysia and the United Kingdom on<br />
new technologies to create cars that are unique in both design and driving performance.<br />
Through Lotus, the Group provides comprehensive and versatile consultancy services to<br />
many of the world’s OEMs and Tier 1 suppliers.<br />
Currently, the Group has approximately 11,500 employees who are involved in the whole<br />
value chain of the business, from research, design, development, testing, stamping, casting,<br />
machining and assembly to marketing, distribution, after-sales services as well as corporate<br />
services.<br />
Strong customer orientation and competitively priced products are the foundation<br />
of our business and essential to our success. We aim to maintain market leadership by<br />
continuing to develop innovative products and satisfy our customers’ needs better and<br />
enhance profitability.<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
19
Awards and Recognition<br />
PROTON received the following awards from various<br />
organisations as testimony of the Group’s efforts in leading<br />
the Malaysian automotive industry and making in-roads in<br />
branding and motorsports.<br />
Awards <strong>2009</strong><br />
• Frost & Sullivan Asia Pacific Automotive Awards<br />
- Best Model of the Year (Malaysia) <strong>2009</strong> for Proton<br />
Saga.<br />
• Reader’s Digest Trusted Brand <strong>2009</strong> Gold Award<br />
for Car Category.<br />
• Asian Auto - VCA Auto Industry Awards <strong>2009</strong><br />
- Best Local Assembly MPV for Exora.<br />
• Asian Auto - VCA Auto Industry Awards <strong>2009</strong><br />
- Best Local Assembly Sports Car for Satria Neo<br />
CPS.<br />
Awards 2008<br />
• Reader’s Digest Trusted Brand 2008 Gold Award for<br />
Car Category.<br />
• Asian Auto - VCA Auto Industry Awards 2008<br />
- Best People’s Car Award for PROTON Saga.<br />
20<br />
• Asian Auto - VCA Auto Industry Awards 2008<br />
- Best Comeback Brand Award for PROTON.<br />
• China Press’ 2008 Chinese New Year Greeting<br />
Advertisement Award, Full Colour Category.<br />
• Frost & Sullivan’s 2008 Asean Automotive Awards<br />
- 2008 Best Model of the Year Award for the<br />
Persona.<br />
• Frost & Sullivan Malaysian Manufacturing<br />
Excellence Awards 2008 - Silver Certificate of Merit<br />
for Shah Alam Plant.<br />
• Frost & Sullivan Asia Pacific Automotive Awards<br />
- Best Model Of The Year (Malaysia) 2008 for<br />
Proton Persona.<br />
• Frost & Sullivan Malaysian Manufacturing<br />
Excellence Awards 2008 - Gold Certificate of Merit<br />
for Tanjung Malim Plant.
Awards 2007<br />
• Reader’s Digest Trusted Brand 2007 Gold Award<br />
for Car Category.<br />
• The Malay Mail declared the PROTON Satria Neo,<br />
winner of the Coolest Car of 2006.<br />
Awards 2006<br />
• Reader’s Digest Trusted Brand 2006 Gold Award<br />
for Car Category.<br />
• Nanyang Siang Pau’s 2006 Chinese New Year<br />
Greeting Advertisement Award - Full Colour<br />
Category - 5th Runner Up.<br />
Awards 2005<br />
• Reader’s Digest Super Brand 2005 Gold Award<br />
for Car Category.<br />
• Merdeka Millennium Endurance Race 2005<br />
- 1st place-Overall and Class ‘O’ Winner.<br />
• Malaysian Rally Championship 2005 - Overall Class<br />
Winner P10 Category.<br />
Awards 2004<br />
• Malaysia’s Best Brand Award.<br />
• National Creativity & Innovation Award 2004.<br />
• PROTON Waja - 4.5 star out of 5 star rating for<br />
being the Most Economical and Greenest Sedan<br />
in Australia.<br />
Awards 2003<br />
• Industry Excellence Award 2003, Quality<br />
Management Category III.<br />
• Industry Excellence Award 2003.<br />
• Best Landscape Competition (First Place - Factory<br />
Category).<br />
Awards 2002<br />
• Best Landscape Competition (Second Place -<br />
Factory Category).<br />
• Appreciation Award for Contribution to the<br />
Development of Malaysian Motorsports for 2002.<br />
• KPMG/The Edge Shareholder Value Award 2002<br />
Sectoral Winner - Industrial Market. The award<br />
measured economic profit as a percentage of<br />
invested capital.<br />
• Highest Increase in Turnover Award among<br />
companies listed on the then Kuala Lumpur Stock<br />
Exchange (now Bursa Malaysia Securities Berhad)<br />
for financial year 2002-2003.<br />
• Motor Vehicles and Transport Equipment Sector<br />
Leader Award among the top 1,000 Malaysian<br />
companies.<br />
• Highest Increase in Net Profit Award among<br />
companies listed on the then Kuala Lumpur<br />
Stock Exchange for financial year 2002-2003.<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
21
Corporate Information<br />
Board of Directors Date of Appointment<br />
Dato’ Mohd Nadzmi Bin Mohd Salleh<br />
Chairman/Non-Independent Non-Executive Director<br />
Dato’ Haji Syed Zainal Abidin B Syed Mohamed Tahir<br />
Managing Director<br />
Tuan Haji Abdul Jabbar Bin Abdul Majid<br />
Independent Non-Executive Director<br />
Tuan Haji Abdul Kadir Bin Md Kassim<br />
Independent Non-Executive Director<br />
Dato’ Michael Lim Heen Peok<br />
Independent Non-Executive Director<br />
Datuk Zalekha Binti Hassan<br />
Non-Independent Non-Executive Director<br />
Encik Oh Kim Sun<br />
Independent Non-Executive Director<br />
Dato’ Mohammed Azlan Bin Hashim<br />
Chairman/Non-Independent Non-Executive Director<br />
22<br />
1 January <strong>2009</strong><br />
1 January 2006<br />
12 April 2004<br />
10 March 2005<br />
15 September 2006<br />
11 February 2008<br />
13 May <strong>2009</strong><br />
17 December 2004<br />
(Resigned w.e.f. 1 January <strong>2009</strong>)
Board Executive Committee (“Exco”)<br />
• Dato’ Mohd Nadzmi Bin Mohd Salleh – Chairman<br />
(Appointed w.e.f. 1 January <strong>2009</strong>)<br />
• Dato’ Syed Zainal Abidin B Syed Mohamed Tahir<br />
• Dato’ Michael Lim Heen Peok<br />
• Ms Vimala Menon<br />
• Dato’ Mohammed Azlan Bin Hashim<br />
(Resigned w.e.f 1 January <strong>2009</strong>)<br />
Board Audit Committee<br />
• Encik Oh Kim Sun – Chairman<br />
(Appointed w.e.f. 1 June <strong>2009</strong>)<br />
• Tuan Haji Abdul Jabbar Bin Abdul Majid<br />
(Re-designated from Chairman to Member<br />
on 1 June <strong>2009</strong>)<br />
• Tuan Haji Abdul Kadir Bin Md Kassim<br />
• Dato’ Michael Lim Heen Peok<br />
Board Risk Management Committee<br />
• Tuan Haji Abdul Kadir Bin Md Kassim – Chairman<br />
• Datuk Tan Kim Leong<br />
• Dato’ Zainuddin Bin Che Din<br />
(Appointed w.e.f. 1 October 2008)<br />
Board Nomination &<br />
Remuneration Committee<br />
• Dato’ Mohd Nadzmi Bin Mohd Salleh – Chairman<br />
(Appointed w.e.f. 1 January <strong>2009</strong>)<br />
• Encik Ahmad Tajuddin Bin Abdul Carrim<br />
• Encik Md Ali Bin Md Dewal<br />
• Dato’ Michael Lim Heen Peok<br />
• Dato’ Mohammed Azlan Bin Hashim<br />
(Resigned w.e.f. 1 January <strong>2009</strong>)<br />
Board Disciplinary Committee<br />
• Dato’ Mohd Nadzmi Bin Mohd Salleh – Chairman<br />
(Appointed w.e.f. 1 January <strong>2009</strong>)<br />
• Tuan Haji Abdul Kadir Bin Md Kassim<br />
• Tuan Haji Abdul Jabbar Bin Abdul Majid<br />
• Tuan Haji Yusof Bin Ahmad<br />
• Dato’ Mohammed Azlan Bin Hashim<br />
(Resigned w.e.f. 1 January <strong>2009</strong>)<br />
Auditors<br />
PricewaterhouseCoopers<br />
(Chartered Accountants)<br />
Level 10, 1 Sentral, Jalan Travers<br />
Kuala Lumpur Sentral, PO Box 10192<br />
50706 Kuala Lumpur, Malaysia<br />
Tel : 03 - 2173 1188<br />
Fax : 03 - 2173 1288<br />
Registered Office<br />
PROTON Centre of Excellence<br />
KM 33.8, Westbound Shah Alam Expressway<br />
47600 Subang Jaya, Selangor Darul Ehsan<br />
Tel : 03 - 8026 9741<br />
Fax : 03 - 8026 9744<br />
Registrar<br />
Tenaga Koperat Sdn Bhd<br />
Level 17, The Gardens, North Tower, Midvalley City<br />
Lingkaran Syed Putra, 59200 Kuala Lumpur<br />
Tel : 03 - 2264 3883<br />
Fax : 03 - 2282 1886<br />
Stock Exchange Listing<br />
Main Board of Bursa Malaysia Securities Berhad<br />
Company Secretary<br />
Encik Mohd Nizamuddin Bin Mokhtar (LS 006128)<br />
Investor Relations<br />
Encik Kelvin Low<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
23
Group Operations<br />
24<br />
Engineering Services<br />
PROTON Holdings Berhad<br />
Lotus Advance Technologies Sdn Bhd (100%)<br />
Proton Engineering Research Technology<br />
Sdn Bhd (100%)<br />
Lotus Group International Limited (100%)<br />
Group Lotus Plc (100%)<br />
Lotus Cars Ltd (100%)<br />
Lotus Engineering Ltd (100%)<br />
Lotus Engineering Co Ltd (Shanghai) (100%)<br />
Lotus Engineering (M) Sdn Bhd (100%)<br />
Lotus Body Engineering Ltd (100%)<br />
Lotus Lightweight Structures Holdings Limited<br />
(formerly known as Holden Lightweight<br />
Structures Limited) (100%)<br />
Lotus Lightweight Structures Limited (formerly<br />
known as Holden Aluminium Worcester Limited)<br />
(100%)<br />
Lotus Motorsport Ltd (100%)<br />
Lotus Holdings Inc (USA) (100%)<br />
Lotus Engineering Inc (100%)<br />
Lotus Cars USA Inc (100%)<br />
Manufacturing<br />
Proton Tanjung Malim Sdn Bhd (100%)<br />
Perusahaan Otomobil Nasional Sdn Bhd (100%)<br />
Proton Automobiles China Ltd (BVI) (100%)<br />
Goldstar Proton Automobiles Co Ltd (49%)*<br />
PT Proton Cikarang Motors (Indonesia) (100%)<br />
Miyazu (Malaysia) Sdn Bhd (51%)<br />
*Note: Refer to Note 43(c) to the Financial Statements
Sales & Distribution<br />
Proton Marketing Sdn Bhd (100%)<br />
Proton Edar Sdn Bhd (100%)<br />
Proton Cars (UK) Ltd (100%)<br />
Proton Cars Australia Pty Limited (100%)<br />
Proton Motors (Thailand) Limited (100%)<br />
Proton Singapore Pte Ltd (100%)<br />
Proton Parts Centre Sdn Bhd (55%)<br />
PT Proton Edar Indonesia (95%)<br />
Property<br />
Proton Hartanah Sdn Bhd (100%)<br />
Proton Properties Sdn Bhd (100%)<br />
Proton City Development Corporation<br />
Sdn Bhd (40%)<br />
Financial Services<br />
Proton Commerce Sdn Bhd (50%)<br />
Lotus Finance Ltd (49.9%)<br />
Proton Finance Ltd (49.99%)<br />
Investee & Associate Companies<br />
Exedy (Malaysia) Sdn Bhd (45%)<br />
Netstar Advanced Systems Sdn Bhd (40%)<br />
PHN Industry Sdn Bhd (35%)<br />
Marutech Elastomer Industries Sdn Bhd (25%)<br />
Vina Star Motors Corporation (Vietnam) (25%)<br />
Aluminium Alloy Industries Sdn Bhd (19%)<br />
Technomeiji Rubber Sdn Bhd (15%)<br />
Peps-JV Sdn Bhd (10.50%)<br />
Ara Borgstena Sdn Bhd (6.67%)<br />
Others<br />
Yayasan Proton<br />
Lotus Pension Trustees Ltd<br />
Lotus Cars Foundation<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
25
Board of Directors<br />
26<br />
Encik Oh Kim Sun<br />
Datuk Zalekha<br />
Binti Hassan<br />
Dato’ Mohd Nadzmi<br />
Bin Mohd Salleh
Dato’ Haji Syed Zainal Abidin<br />
B Syed Mohamed Tahir<br />
Dato’ Michael<br />
Lim Heen Peok<br />
Tuan Haji Abdul<br />
Jabbar Bin Abdul Majid<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
Tuan Haji Abdul<br />
Kadir Bin Md Kassim<br />
27
Profile of Directors<br />
Dato’ Mohd Nadzmi Bin<br />
Mohd Salleh<br />
Chairman/Non-Independent Non-Executive Director<br />
Aged 55, Malaysian<br />
Dato’ Mohd Nadzmi Bin Mohd Salleh was appointed Chairman<br />
of PROTON on 1 January <strong>2009</strong>. He is also the Chairman of<br />
various subsidiaries and Board Committees within the<br />
PROTON Group of Companies.<br />
28<br />
Dato’ Mohd Nadzmi, who graduated with a Bachelor of Arts in Economics from Ohio University,<br />
United States of America (“USA”), also holds a Bachelor of Science in Chemistry and Mathematics from<br />
Ohio University and a Master of Arts in Economics and Statistics from Miami University, USA.<br />
Dato’ Mohd Nadzmi began his career as a lecturer in the Faculty of Economic Resources and<br />
Agriculture in Universiti Pertanian Malaysia. Thereafter he held various executive positions in<br />
Petroleum Nasional Berhad and Heavy Industries Corporation Malaysia Berhad. He then left to join<br />
Edaran Otomobil Nasional Berhad as Manager in the Marketing Services Department in 1984, and<br />
later assumed the positions of Executive Director and Chief Executive Officer. In 1993 Dato’ Mohd<br />
Nadzmi was appointed Managing Director of Perusahaan Otomobil Nasional Berhad, a post he held until<br />
1996.<br />
Dato’ Mohd Nadzmi is also currently the Executive Chairman of Nadicorp Holdings Sdn Bhd, Express<br />
Rail Link Sdn Bhd, Trisilco Folec Sdn Bhd, and Chairman of J.T. International Berhad. He sits on<br />
the Boards of Ranhill Utilities Berhad, J.T. International Berhad, V.S. Industry Berhad, Konsortium<br />
Transnasional Berhad, Transocean Holdings Bhd and several private limited companies.<br />
Dato’ Mohd Nadzmi has attended all Board Meetings held since his appointment during the Financial<br />
Year. He has no conflict of interest with the Company and does not have any family relationships with<br />
any director and/or major shareholder of the Company. He has had no conviction for any offences<br />
within the past ten (10) years.
PROTON <strong>2009</strong> ANNUAL REPORT<br />
29
Profile of Directors<br />
Dato’ Haji Syed Zainal Abidin<br />
B Syed Mohamed Tahir<br />
Managing Director<br />
Aged 47, Malaysian<br />
Dato’ Haji Syed Zainal Abidin B Syed Mohamed Tahir was<br />
appointed Managing Director of PROTON on 1 January<br />
2006. He also sits on the Boards of various subsidiaries<br />
within the PROTON Group of companies.<br />
Dato’ Haji Syed Zainal Abidin, who graduated with a<br />
Bachelor of Science in Engineering from the University of<br />
Maryland, USA, began his career as a Project Engineer with<br />
Petronas Gas Sdn Bhd in 1987, prior to joining Petroliam<br />
Nasional Berhad in 1992 as the Senior Executive of<br />
Corporate Planning & International Business Development.<br />
He then left to join HICOM Holdings Berhad in 1995, where<br />
he assumed various senior positions in the company.<br />
Dato’ Haji Syed Zainal Abidin lent his expertise to PERODUA<br />
when he was appointed Senior General Manager in 1999.<br />
Subsequently, he was appointed Executive Director of<br />
PERODUA Auto Corporation Sdn Bhd in 2002, and later<br />
promoted to Deputy Managing Director in October 2005.<br />
Dato’ Haji Syed Zainal Abidin has attended all Board<br />
Meetings with the exception of one (1) meeting held during<br />
the Financial Year. He has no conflict of interest with the<br />
Company and has no family relationships with any director<br />
and/or major shareholder of the Company. He has had no<br />
conviction for any offences within the past ten (10) years.<br />
30
Tuan Haji Abdul Jabbar Bin<br />
Abdul Majid<br />
Independent Non-Executive Director<br />
Aged 64, Malaysian<br />
Tuan Haji Abdul Jabbar Bin Abdul Majid was appointed as a<br />
Director of PROTON on 12 April 2004. He is a Fellow Member<br />
of the Institute of Chartered Accountants, Australia, as well<br />
as a member of the Malaysian Institute of Accountants. He<br />
is also a member of the Executive Council of the Malaysian<br />
Institute of Certified Public Accountants (“MICPA”).<br />
Tuan Haji Abdul Jabbar began his career in 1974 as Senior<br />
Manager in the Internal Audit and Organisation<br />
Department of Bank Pertanian Malaysia. In 1977, he<br />
joined KPMG Malaysia as Manager and was admitted<br />
to the partnership two years later. In 1993, he was promoted<br />
to Deputy Senior Partner and was made Senior Partner in<br />
1995, a position he held until his retirement in 2000.<br />
Tuan Haji Abdul Jabbar then joined Malaysia Derivatives<br />
Exchange Berhad in 2001 and retired as Executive Chairman<br />
on 28 February 2004. He was a past president of MICPA.<br />
He was an Adjunct Professor of the Faculty of Economics<br />
and Accounting of the International Islamic University and<br />
a member of the Senate of the Open University Malaysia<br />
Board.<br />
He is currently a member of the Board Audit Committee of<br />
the Company. Apart from PROTON, he also sits on the Boards<br />
of Tradewinds Corporation Berhad (“Tradewinds”), Opcom<br />
Holdings Berhad and Bank Muamalat Malaysia Berhad<br />
(“Bank Muamalat”). He is Chairman of the respective Board<br />
Audit Committees of Tradewinds and Bank Muamalat.<br />
Tuan Haji Abdul Jabbar has attended 8 out of 9 Board<br />
Meetings held during the Financial Year. He has no conflict<br />
of interest with the Company and has no family relationships<br />
with any other director and/or major shareholders of the<br />
Company. He has had no conviction for any offences within<br />
the past ten (10) years.<br />
Profile of Directors<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
31
Profile of Directors<br />
Tuan Haji Abdul Kadir Bin<br />
Md Kassim<br />
Independent Non-Executive Director<br />
Aged 69, Malaysian<br />
Tuan Haji Abdul Kadir Bin Md Kassim was appointed to<br />
the Board of PROTON Holdings Berhad on 10 March 2005.<br />
He serves as the Chairman of the Board Risk Management<br />
Committee. He is also a member of the Board Audit<br />
Committee and Board Disciplinary Committee of the<br />
Company.<br />
Tuan Haji Abdul Kadir holds a Bachelor of Laws Degree from<br />
the University of Singapore. He served in the Malaysian<br />
Administrative and Diplomatic Service and in the Judicial<br />
and Legal Service between 1966 and 1973, holding various<br />
positions. He is currently the Managing Partner of Messrs<br />
Kadir, Andri & Partners.<br />
Tuan Haji Abdul Kadir is a director of Petroliam Nasional<br />
Berhad (“Petronas”), UEM Group Berhad, UEM Land Holdings<br />
Berhad, Suria Capital Holdings Berhad, TIME dotCom Berhad,<br />
Sino Hua-An International Berhad, Danajamin Nasional<br />
Berhad and Cement Industries of Malaysia Berhad. He is also<br />
a Director of a few private companies.<br />
He is Chairman of the Exchange Committee of the Labuan<br />
International Financial Exchange as well as a member of<br />
the Investment Panel of the Lembaga Tabung Haji and<br />
Corporate Debt Restructuring Committee.<br />
Tuan Haji Abdul Kadir has attended all Board Meetings<br />
held during the Financial Year. He has no conflict of interest<br />
with the Company and has no family relationships with any<br />
director and/or major shareholders of the Company. He has<br />
had no conviction for any offences within the past ten (10)<br />
years.<br />
32
Dato’ Michael<br />
Lim Heen Peok<br />
Independent Non-Executive Director<br />
Aged 61, Malaysian<br />
Dato’ Michael Lim was appointed to the PROTON Board on<br />
15 September 2006 and is a Member of the Board Executive<br />
Committee, Board Audit Committee and Board Nomination<br />
& Remuneration Committee. Dato’ Lim also sits on the<br />
Boards of various companies within the PROTON Group.<br />
After graduating with an honours degree in Engineering<br />
from the University of Strathclyde, United Kingdom, Dato’<br />
Lim began his career with the UMW Group in 1975 in<br />
various senior managerial positions. In 1986 Dato’ Lim was<br />
appointed the Managing Director / Chief Executive Officer<br />
of UMW Toyota Motor Sdn Bhd, a joint venture company<br />
between UMW and Toyota Motor Corporation of Japan.<br />
Dato’ Lim retired in 2004.<br />
Currently, Dato’ Lim is the Chairman of Furniweb Industrial<br />
Products Bhd, an export oriented manufacturing company<br />
with plants in Malaysia and Vietnam.<br />
Dato’ Lim has attended 8 out of 9 Board Meetings<br />
held during the Financial Year. He has no conflict of interest<br />
with the Company and has no family relationships with any<br />
other director and/or major shareholders of the Company.<br />
He has had no conviction for any offences within the past<br />
ten (10) years.<br />
Profile of Directors<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
33
Profile of Directors<br />
Datuk Zalekha Binti<br />
Hassan<br />
Non-Independent Non-Executive Director<br />
Aged 56, Malaysian<br />
Datuk Zalekha Binti Hassan was appointed as a Director<br />
of PROTON on 11 February 2008. She is currently the<br />
Deputy Secretary General of Operations at the Ministry of<br />
Finance.<br />
She holds a Bachelor of Arts (Hons) from University<br />
Malaya.<br />
Datuk Zalekha was previously with Konsortium Baja<br />
Nasional Berhad, Tenaga Nasional Berhad, Putrajaya<br />
Holdings, Multimedia Development Corporation (“MDEC”)<br />
and Penang Port Sdn Bhd.<br />
Currently, Datuk Zalekha is a Director of Telekom Malaysia<br />
Berhad and Perbadanan Kemajuan Negeri Selangor<br />
(“PKNS”).<br />
Datuk Zalekha has attended 6 out of 9 Board Meetings held<br />
during the Financial Year. She has no conflict of interest with<br />
the Company and has no family relationships with any other<br />
director and/or major shareholders of the Company. She<br />
has had no conviction for any offences within the past ten<br />
(10) years.<br />
34
Encik Oh Kim Sun<br />
Independent Non-Executive Director<br />
Aged 61, Malaysian<br />
Encik Oh Kim Sun was appointed to the Board of PROTON<br />
Holdings Berhad on 13 May <strong>2009</strong> and Chairman of the<br />
Board Audit Committee on 1 June <strong>2009</strong>.<br />
Encik Oh is a qualified accountant and member of the<br />
Malaysian Institute of Certified Public Accountants<br />
(“MICPA”). He began his career with Coopers & Lybrand<br />
in London and subsequently moved up the corporate<br />
ladder, assuming positions such as Finance Director of Taiko<br />
Plantations Sdn Bhd, Financial Controller of ICI Malaysia<br />
and Finance Manager (Secondment) of ICI’s Headquarters<br />
in London, overseeing Northern Europe. In 1994, he led<br />
the successful management buyout of ICI’s Malaysian<br />
operations and was appointed Group Executive Director of<br />
Chemical Company of Malaysia Berhad until 2003.<br />
Currently Encik Oh serves on the Board of Directors of several<br />
public companies namely, UEM Land Holdings Berhad (“UEM<br />
Land”), Pharmaniaga Berhad (“Pharmaniaga”), Faber Group<br />
Berhad (“Faber”) and Nikko Electronics Berhad (“Nikko”).<br />
He is also a Director of IMPAX Laboratories Inc (“IMPAX”),<br />
a company listed on National Association of Securities<br />
Dealers Automated Quotations (“NASDAQ”).<br />
He is the Chairman of the Audit Committees of UEM Land,<br />
Faber and Pharmaniaga as well as a member of the Audit<br />
Committees of Nikko and IMPAX. In addition, he is the<br />
Chairman of the Nomination and Option Committee of<br />
Nikko and serves on the Nomination and Remuneration<br />
Committee of UEM Land as well as the Investment<br />
Committee of Pharmaniaga.<br />
Encik Oh has no conflict of interest with the Company and<br />
has no family relationships with any other director and/<br />
or major shareholders of the Company. He has had no<br />
conviction for any offences within the past ten (10) years.<br />
Profile of Directors<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
35
PROTON Group Management<br />
Committee Members<br />
Sitting (left to right)<br />
01 Hasnah Binti Ismail<br />
Director,<br />
Group Human Resource Division<br />
Standing (left to right)<br />
04 Tajul Zahari Bin Abu Bakar<br />
Director, Engineering Division<br />
36<br />
02 Dato’ Haji Syed Zainal Abidin<br />
B Syed Mohamed Tahir<br />
Managing Director<br />
05 Claudius Meynert<br />
Director, Export Markets Division<br />
03 Michele Kythe Lim Beng Sze<br />
General Manager,<br />
Group Legal Division<br />
06 Mohamad Shukor Bin Ibrahim<br />
Chief Executive Officer,<br />
Proton Edar Sdn Bhd
07 Dr Wolfgang Karl Epple<br />
Director, Group Quality Division<br />
10 Razif Bin Ahmad<br />
Director, Group Procurement Division<br />
08 Vimala Menon<br />
Director, Finance & Corporate<br />
Affairs Division<br />
04<br />
05<br />
06<br />
07<br />
01 02 03<br />
09 Mohd Nizamuddin Bin Mokhtar<br />
General Manager, Group Secretarial<br />
& Compliance Division<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
08 09 10<br />
37
Other Senior Officers<br />
01<br />
04<br />
38<br />
02 03<br />
Heads of International Subsidiaries<br />
05<br />
10 11 12<br />
01 Muhammad Aris Bin Anuar<br />
General Manager,<br />
Manufacturing<br />
02 Zahari Bin Husin<br />
General Manager,<br />
Product Marketing<br />
03 Hazrin Fazail Bin Haroon<br />
General Manager,<br />
Product Planning<br />
04 Datuk Abdul Razak Bin<br />
K P Dawood Sultan<br />
General Manager,<br />
Group After Sales<br />
05 Peter Anthony Das<br />
General Manager,<br />
Marketing & Branding<br />
10 Michael J Kimberley<br />
Chief Executive Officer,<br />
Group Lotus Plc<br />
11 Brian Collier<br />
Managing Director,<br />
Proton Cars (UK) Ltd<br />
12 John Startari<br />
Managing Director,<br />
Proton Cars Australia<br />
Pty Limited
08 Low Pheng<br />
General Manager,<br />
13 14<br />
06 Dr Badrulhisham Bin<br />
Mohd Ghazali<br />
Senior Manager,<br />
Corporate Planning<br />
07 Muhammad Amyzaddin<br />
Bin Raya<br />
Senior Manager,<br />
Group Corporate<br />
Communications<br />
Group Internal Audit<br />
09 Mohd Amin Bin Putih<br />
Senior Manager,<br />
Group Risk Management<br />
06<br />
08<br />
13 Moses Tan<br />
Managing Director,<br />
Proton Singapore Pte Ltd<br />
14 Ricky Too Heng Keong<br />
President Director,<br />
PT Proton Edar Indonesia<br />
07<br />
09<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
39
Steering Ahead
Steering Ahead<br />
The Company navigates<br />
through challenges and<br />
builds on strengths to<br />
scale new heights in<br />
PROTON’s quest to<br />
become a world class<br />
company.<br />
Innovation in Motion
Chairman’s Statement<br />
42<br />
As the new Chairman of the Company and on behalf of the<br />
Board of Directors, I am pleased to present the <strong>Annual</strong> <strong>Report</strong><br />
and Audited Financial Statements of the PROTON Group for<br />
the Financial Year ended March 31, <strong>2009</strong>.<br />
Industry Overview<br />
The year under review witnessed a tremendous improvement in motor vehicle sales in the<br />
first six months from April 2008 to September 2008. This uptrend, which began from the<br />
second half of 2007, was a welcome relief to the industry but unfortunately the momentum<br />
could not be maintained. After recording peaks of more than 50,000 sales in April, July and<br />
September 2008, the Total Industry Volume (TIV) saw a significant drop of 21% in the second<br />
half of our fiscal year. From October 2008 until March <strong>2009</strong>, monthly TIV struggled to breach<br />
the 40,000 mark due to the global economic meltdown marked by the collapse of major<br />
financial institutions in the United States. This was further compounded by the increase in<br />
petrol prices which reached its apex in October 2008 followed by the customary slow months<br />
of November and December.<br />
Despite the lagging industry sales in the second half of the year under review, the Malaysian<br />
Automobile Association’s (MAA) cautiously optimistic forecast of 510,000 for 2008 was<br />
decisively and pleasantly surpassed by a 7% margin when the TIV breached the 500,000 mark<br />
only for the second time when it recorded its second highest number in history of 548,115.<br />
In terms of segmentation, the performance of passenger car sales was simply<br />
record-breaking. MAA’s careful projection of 463,000 units was convincingly exceeded when<br />
the passenger car TIV registered sales of 497,459; the highest number achieved ever, an<br />
improvement of more than 12% compared to 2007, driven mainly by the positive consumer<br />
sentiments during the first nine months of 2008.<br />
Primary factors that contributed to the resurgence of the industry included the introduction<br />
of new models at highly competitive and consumer-friendly prices; attractive and creative<br />
financing schemes for car buyers as a result of aggressive sales campaigns; and a strong<br />
economic growth of 5.75% in 2008.
Dato’ Mohd Nadzmi Bin Mohd Salleh<br />
Chairman/Non-Independent Non-Executive Director<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
43
Chairman’s Statement<br />
44<br />
Moving forward, MAA has forecasted a decrease in TIV to 480,000 for <strong>2009</strong> or a 12.4%<br />
decline, with passenger car TIV also estimated to shrink to 436,800 or a drop of 12.2% over<br />
2008. Although cautious, the forecast is well founded on the current global financial and<br />
economic climate, reiterated by the contraction of GDP growth. Other factors that might<br />
negatively impact car sales are the drastically fluctuating oil and commodity prices as well<br />
as unfavourable FOREX rates.<br />
Be that as it may, we are grateful for the Government’s recent announcement in March <strong>2009</strong><br />
recognising the automotive sector as being among the major industries with potential for<br />
further development, in light of its contribution to the growth of the nation. As part of the<br />
Second Stimulus Package, the Government was cognisant of the less than encouraging sales<br />
performance in the automotive industry, particularly in the second half of the year under<br />
review, with many companies in the automotive eco-system facing difficulties. In view of<br />
this, the Government generously allocated an additional RM200 million to the Automotive<br />
Development Fund to continue supporting the development of the automotive industry,<br />
in particular the vendor community, as well as to establish the Automotive Institute of<br />
Malaysia.<br />
PROTON at Hari Peneroka, Felda Maokil.<br />
To further underline its commitment to the sustainability of the industry, the Government,<br />
in a joint effort with the private sector, agreed to assist with the auto-scrapping scheme<br />
for PROTON and PERODUA. Under the scheme, a discount of RM5,000 will be given to<br />
car owners who trade in their cars of any make which are at least 10 years old for the<br />
purchase of new cars. The Government will finance part of the discount borne by PROTON<br />
or PERODUA. This scheme is intended to stimulate car sales as well as increase the safety and<br />
roadworthiness of the vehicles currently on the road, whilst reducing carbon emissions.<br />
Additionally, PROTON remained true to its philosophy of producing the right car at the right<br />
time, price and market, in our aspiration to become a regionally competitive automotive
Chairman’s Statement<br />
company by creating value and earning customers’ trust through the quality and innovation<br />
of our products and people.<br />
We are aware that there is an increasing demand for compact vehicles which are<br />
competitively priced, economical, efficient and safe and on this premise, PROTON will<br />
continue to be creative and innovative in our sales and marketing strategies while offering<br />
products that cater to the needs of today’s consumers.<br />
Financial Performance<br />
The markedly improved market condition during the first half of the year under review saw<br />
an improvement in terms of sales and revenue for PROTON. With sales increase of 9%, our<br />
revenue was positively impacted with an increase of 15% compared to 2008.<br />
Nevertheless, we are mindful of the challenges to be faced in the next financial year and<br />
beyond. The gloomier second half of the year under review was a reflection and clear<br />
indication of the foreseeable future, which will be tough in light of the financial crisis<br />
which is greatly impacting the global automotive industry.<br />
In light of this, our immediate and prime concern is to reinforce PROTON’s foundation and<br />
strengthen its balance sheet in order to confidently strive forward and overcome obstacles<br />
in order to focus on and aggressively enhance our export programme.<br />
Accordingly, for the financial year ended 31 March <strong>2009</strong>, PROTON recorded a loss after tax<br />
of RM301.8 million albeit on the back of improved revenue of RM6.5 billion. This decline was<br />
largely due to the one-off exceptional provision for the impairment of property, plant and<br />
equipment and inventory write-down for certain models impacted by declining demand.<br />
Additionally, PROTON’s financial performance for the second half of the financial year was<br />
also adversely affected by the accelerated amortisation of dies and jigs for certain models<br />
as well as higher commodity prices, increased costs of components and raw materials which<br />
arose from higher foreign currency exchange rates, particularly, the Japanese Yen and the<br />
US Dollar, coupled with allowance for doubtful debts.<br />
On a more positive note, the Group’s cash and cash equivalents as at 31 March <strong>2009</strong> was<br />
maintained close to the RM1 billion mark. This was after taking into account the various<br />
research and development (R&D) expenditure undertaken during the financial year to<br />
develop its recently launched first home grown multi-purpose vehicle, the Exora; initiatives<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
45
Chairman’s Statement<br />
46<br />
to take our successful Saga and Persona models into international markets; launch of product<br />
refreshers, namely the Persona SE and Satria Neo CPS; and commitment for powertrain<br />
development, further product refreshers, as well as new product introduction.<br />
In addition, PROTON has received an R&D grant from the Government amounting to<br />
RM81 million, under the National Automotive Policy (NAP), in recognition of the Group’s<br />
investment in R&D amounting to RM162 million.<br />
Dividends<br />
An interim dividend of 5 sen (less income tax) was declared on 27 November 2008 when<br />
PROTON announced the financial results for the second quarter ended 30 September 2008.<br />
The said dividend was paid to shareholders on 14 January <strong>2009</strong>.<br />
In view of the need to ensure that PROTON is viably strengthened and able to achieve longterm<br />
and sustainable growth, the Board of Directors is not recommending the declaration<br />
of any further dividends for the financial year ended 31 March <strong>2009</strong>. With improved<br />
profitability in the future, the Board expects to once again be able to recommend a suitable<br />
dividend payment.
Corporate Developments<br />
Expanding Product Range<br />
Chairman’s Statement<br />
PROTON has during the course of the year under review, carried out various strategic and<br />
tactical initiatives aimed at reinforcing the foundation for future growth.<br />
Within the PROTON Group, Lotus Group International Limited (“Lotus”) unveiled the<br />
much-awaited Evora at the London Motor Show. Working on the concept of “The Practical<br />
Lotus Sportscar”, the Evora is the world’s only 2+2 mid-engined vehicle, powered by a 3.5<br />
litre V6 engine. With almost 300 deposits received prior to the price announcement and<br />
having received rave reviews from international motoring media, the Evora is well-placed<br />
to establish itself as the standard or benchmark in its car segment. To date, the Evora is<br />
in full production and expected to contribute positively to Lotus’ bottom-line in the near<br />
future.<br />
The Evora.<br />
A noteworthy mention is the involvement of a team of Malaysian engineers in key areas<br />
of the Evora project. Their participation not only brought an added dimension to the<br />
development of the Exora but further propagated knowledge sharing, thereby creating<br />
invaluable synergies within the Group. Invariably, the close working relationship between<br />
our Malaysian engineers and their Lotus counterparts will be a significant factor in creating<br />
ever-more competitive and appealing PROTON vehicles, moving forward.<br />
On this score, the Exora is already blazing new trails for PROTON since its official launch in<br />
April <strong>2009</strong>. Being Malaysia’s very first MPV and PROTON’s latest addition to its stable, the<br />
Exora is proudly carrying our flag with its well thought out design, good built quality and<br />
robust safety features. To date, the Exora has surpassed even the most demanding market<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
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Chairman’s Statement<br />
The Exora launch was officiated by the Prime Minister YAB Dato’ Sri Mohd Najib Bin Tun Abdul Razak in the presence of PROTON<br />
Adviser YABhg Tun Dr Mahathir Mohamad.<br />
48<br />
expectations. In terms of quality, the Exora is PROTON’s first model to breach the 80% CFC<br />
(Concern Free Car) level, continuing the uptrend which started with the Persona (at 31.8%<br />
CFC level) and was conclusively surpassed by the Saga, which recorded a staggering CFC<br />
level of 77.8%.<br />
I believe the success of the Exora will contribute positively to the Group’s bottom-line in<br />
the near future, and to sustain long-term growth, we will continue to take the next leap<br />
forward in terms of creativity, innovation and quality when it comes to introducing new<br />
products, both in the local and international markets.
Developing New Products<br />
Chairman’s Statement<br />
To surmount a challenging industry and to appeal to an ever-discerning marketplace,<br />
PROTON must continue to produce exciting, market-centric, value-for-money products to<br />
win over the hearts of the consumers. In this respect, PROTON has embarked on various<br />
programmes to enhance its product line-up, with refreshers for the Saga, Persona, Waja<br />
and Gen.2 planned for the next financial year. Further ahead, plans are in place for the<br />
Waja and Perdana replacement models targeted to revitalise the hugely successful but<br />
aging models.<br />
To underline PROTON’s global competitiveness and to reaffirm our global reach, we have<br />
also embarked on a global small car programme which is crucial in our efforts to establish<br />
PROTON in the overseas market. Conceptually, this vehicle will be a competitively priced,<br />
small and trendy hatch, with a small capacity engine that meets all emission standards.<br />
At the same time, PROTON is also mindful that it has to enhance its powertrain to suit the<br />
needs of today’s regulatory requirements and the demands of a growing environmentallyfriendly<br />
and cost-conscious customer base. To this end, PROTON, together with Lotus,<br />
kicked off the aptly named Phoenix Project to ensure that our powertrain offerings will<br />
satisfy these needs and perfectly complement our cars.<br />
Expanding Exports<br />
PROTON continued to forge ahead in our quest to expand our reach and product offerings<br />
in key export markets during the year under review. To do otherwise would be detrimental<br />
to the Group given that our long-term success hinges on the brand’s ability to sell more cars<br />
well beyond the boundaries of our local market.<br />
We are well aware that the operating landscape for the passenger car industry globally<br />
will invariably be impacted by the global economic crisis. Fortunately, our export strategy<br />
over the past few years has been to focus on high-growth markets regionally and selected<br />
emerging markets, namely ASEAN, China, India, and the Middle East–North Africa; many<br />
of which are markets that have been relatively resilient from the fallout of the economic<br />
crisis.<br />
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Chairman’s Statement<br />
50<br />
In line with this export strategy, our locally-acclaimed Persona was successfully launched<br />
in Brunei, Australia, Indonesia, Saudi Arabia, Egypt and Syria during the fiscal year. The<br />
response in these markets has been and continues to be encouraging, to say the least. This<br />
positive support can be attributed to the growing recognition of the PROTON brand in<br />
these countries, the stylish and high-value attributes of the Persona, as well as excellent<br />
distribution and customer support.<br />
Strategic Initiatives Moving Forward<br />
Collaborations<br />
Minister of International Trade and<br />
Industry, YB Dato’ Mustapa Bin<br />
Mohamed visits PROTON.<br />
In furtherance of the Asian Multi-Local OEM (AMLO) strategy, PROTON collaborated<br />
with Saipa Co. of Iran to explore the possibility of joining forces in the areas of engine<br />
manufacturing, model development and R&D. The agreement will pave the way for<br />
PROTON to further develop its technology export initiatives, specifically for the Iran-Middle<br />
East markets.<br />
Still on Iran, which is one of the largest car markets in that region, PROTON has also signed<br />
an agreement with Zagross Khodro (Zagross) for the supply of automotive parts to the<br />
latter, our sole distributor in Iran. This is the third in a series of agreements, following the<br />
licensing, technical assistance and equipment purchase agreements, which allows Zagross<br />
to assemble the Gen.2 through a completely-knocked-down (CKD) arrangement. The first<br />
production of the model commenced in April <strong>2009</strong> at Zagross’ assembly plant in Borujerd<br />
city, southwest of Iran.
Chairman’s Statement<br />
In China, PROTON has shipped more than 4,000 completely built-up Gen.2 units to<br />
Youngman. After the initial trial run in December 2008, the CKD supply and operations has<br />
commenced, opening a new chapter for PROTON in China.<br />
With Mitsubishi Motors Corporation (MMC) of Japan, PROTON entered into a product<br />
collaboration arrangement for the development of a new vehicle, which is targeted to hit<br />
the streets sometime in the near future. We certainly hope that this rekindled relationship<br />
with MMC will be mutually beneficial and at the same time accelerate PROTON’s product<br />
and quality programmes.<br />
PROTON Edar Sdn Bhd and Edaran Otomobil Nasional Berhad inked a new<br />
Master Dealer Agreement in May <strong>2009</strong>.<br />
Innovation in Motion<br />
PROTON is aware that change, driven by technological advancement, environmental<br />
awareness, increasing fuel prices, fuel shortages and ultimately consumer needs and<br />
demands, is coming. Zero emission vehicles, as opposed to vehicles based on the internal<br />
combustion engine, conventional or otherwise, may soon be the order of the day. As more<br />
and more companies are scrapping their hydrogen programme, a pure electric vehicle or<br />
PEV seems to be the only viable alternative to achieve zero emission.<br />
Environmentally, it releases almost no air pollutants and there is less noise pollution than<br />
a vehicle powered by an internal combustion engine and potentially, with the proper<br />
infrastructure, it can be very inexpensive to run and maintain.<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
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Chairman’s Statement<br />
52<br />
For small global players like PROTON, this is a window of opportunity for us to close the gap<br />
on the global giants, as no one has the clear advantage. OEMs with heavy investment in<br />
conventional internal combustion engines see the electric technology as a threat, whereas<br />
small players can seize this opportunity to catapult into the global arena. In view of this,<br />
PROTON has taken the first step by entering into a strategic relationship with Hong Kongbased<br />
Detroit Electric Holdings Ltd for the licensing and provision of our products and<br />
manufacturing services with the objective of mass producing PEVs for the United States<br />
and European Union markets.<br />
PROTON entered into a strategic partnership with Detroit Electric to manufacture<br />
pure electric vehicles.<br />
Prospects<br />
As we enter <strong>2009</strong>, the global automotive industry is facing one of its stiffest challenges<br />
ever in history. The denominators for most of the OEMs in the world today are declining<br />
sales, tighter credit, increased global competition, higher cost of raw materials, and until<br />
recently, rising petrol prices, and growing consumer demand for more fuel-efficient vehicles<br />
are driving a transformation of the industry across its entire value chain.
Chairman’s Statement<br />
The Detroit 3 (General Motors, Ford and Crysler) is in trouble and due to its intimate<br />
symbiotic relationship with the global automotive industry, there is no question that the<br />
automotive industry, is in turmoil. Their struggles will impact the OEMs around the world<br />
and as the financial crisis worsens, impacting OEMs, dealers and consumers, we will see<br />
a decline in consumer demand. Unlike previous years, when slow growth in the United<br />
States, Western Europe and Japan was offset by increased growth in the emerging markets<br />
of Russia, China, Eastern Europe and India, the global financial instability may result in<br />
declining sales in these emerging markets as well. And with declining sales, the entire ecosystem<br />
will be impaired.<br />
Thus, cash conservation and generation is imperative for PROTON and all players in the<br />
industry. We have to be vigilant and put cost-cutting measures in place. Additionally,<br />
initiatives that increase efficiency and disposal or shuttering of non-core assets and<br />
operations must be promoted and executed.<br />
Fuel efficiency will be the new buzz; small will be big and big will be small. As mentioned<br />
earlier, alternative fuel and green technology cannot be sidelined. Although a PEV will<br />
take some time in getting to the market and achieving commercial viability, in-roads<br />
have already been made. As more and more OEMs, traditional or otherwise, embrace the<br />
PEV, the desired scale could be achieved to meet the desired end commercially, and more<br />
importantly, environmentally. The secret to success is in the battery technology. The more it<br />
can store, the faster it charges, the more exciting the business model will become.<br />
Impaired by the credit crunch, we will see more creative and innovative collaborations<br />
between OEMs such as joint developments of platforms and powertrains or component<br />
sharing or capacity utilisation. Smart partnerships based on an asset light approach as<br />
propounded by our AMLO strategy are appropriate in the current economic situation.<br />
In short, there will be tough times ahead for the industry and for PROTON. However, with<br />
green shoots of an economic recovery emerging and the Government’s stimulus package<br />
coming on stream, coupled with a revival in consumer confidence in the PROTON brand<br />
driven by aggressive quality initiatives, as well as by placing ourselves on a firmer financial<br />
footing with the one-off exceptional provision made for the year under review, we are<br />
confident that PROTON will be able to weather this economic storm. We aim to do this<br />
by maintaining our focus on establishing ourselves as a truly global OEM in terms of sales,<br />
profitability, products, services, quality and capabilities.<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
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Chairman’s Statement<br />
54<br />
The Exora is a testament of PROTON’s continued commitment to excellence. With the<br />
expansion of our product portfolio beyond our traditional passenger car segment, the<br />
Exora, together with the Persona and Saga, are expected to be significant contributors to<br />
PROTON’s growth.<br />
The Prize Presentation for the MPV Naming Contest.<br />
Acknowledgement<br />
We are at the cusp of a potentially dramatic change in the global automotive industry.<br />
With the Detroit companies facing a bleak future and other global automotive giants<br />
facing an unprecedented state of affairs, PROTON’s future, albeit testing, remains firmly<br />
in our hands. Responding to the difficult 2006/07 financial year with five consecutive<br />
profitable quarters and then to be faced with the current global economic meltdown,<br />
is discouraging and exigent. But at the core of PROTON we have people – our greatest<br />
assets – without whom our past would be unremarkable and our future unsustainable.<br />
For that reason alone, on behalf of the Board of Directors, I wish to convey our sincerest<br />
of appreciation to members of the PROTON family at all levels and across various functions<br />
and countries and to our extended PROTON family – our sales/service dealers and vendors;<br />
as well as our business partners domestically and internationally, for your perseverance<br />
and dedication throughout the challenges of the last few years. I am certain that we will<br />
continue as one to ensure our sustainability, relevancy and rightful place in history.<br />
On behalf of PROTON and its Board of Directors, I would also like to extend our thanks<br />
and appreciation to my predecessor, YBhg Dato’ Mohammed Azlan Bin Hashim, for his<br />
invaluable leadership and guidance during his years of service to the Group.
Flagging off the convoy in conjunction with Malaysia’s participation in the<br />
Singapore Open Super Series this year, with Badminton Association of Malaysia.<br />
Chairman’s Statement<br />
At the same time, my sincerest appreciation goes out to our Board of Directors for its<br />
vision and commitment to guide PROTON in achieving our strategic objectives. We are also<br />
grateful for the support shown by our shareholders and confident that we will continue to<br />
strive ahead to enhance shareholder value in the long term.<br />
Our appreciation and gratitude also goes out to all our customers around the globe,<br />
as without your support, feedback, comments and criticisms, PROTON would not have<br />
been able to achieve what it has in the relatively short period of time, in becoming a<br />
full-fledged OEM. Rest assured we will strive to become a badge that owners are proud to<br />
own.<br />
Finally, we would like to extend our sincerest gratitude to our Prime Minister YAB Dato’<br />
Sri Mohd Najib Bin Tun Abdul Razak; our adviser YABhg Tun Dr Mahathir Mohamad;<br />
our former Prime Minister YABhg Tun Abdullah Haji Ahmad Badawi; and the Malaysian<br />
Government for their continued support and guidance of PROTON and the Malaysian<br />
automotive industry during these tumultuous times. Without this support, our progress<br />
and the growth of the industry would have been greatly stifled and impaired.<br />
Thank you.<br />
Dato’ Mohd Nadzmi Bin Mohd Salleh<br />
Chairman<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
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Powering Growth
Powering Growth<br />
Opportunities abound<br />
for PROTON to bring<br />
innovation to life through<br />
the harmonious blend of<br />
technology, engineering,<br />
and manufacturing in<br />
products of quality.<br />
Innovation in Motion
Managing Director’s Review<br />
58<br />
In reviewing the previous financial year, I am confident that<br />
PROTON remains well on-track to achieve its aim of becoming<br />
a world-class car manufacturer. This confidence stems from<br />
the fact that the Group has again proven its ability to design<br />
and manufacture products from start to finish that are well<br />
received by the market.<br />
Furthermore, we have made tangible progress in the area of quality, which is vital to the<br />
brand’s long-term growth and consumer acceptance. This was supported by a focused<br />
approach to drive greater cost efficiencies throughout our value chain while strengthening<br />
our vendor base and distribution network in an effort to enhance PROTON’s overall business<br />
eco-system.<br />
Collectively, these measured steps are integral to pushing PROTON to greater heights of<br />
success. Given that the industry’s current operating conditions may seem daunting and<br />
challenging both internally as well as externally, we must not lose sight of what has been<br />
achieved and keep our eyes firmly on the longer-term objectives.<br />
Whilst we have made progress, the journey still continues, and stakeholders can rest assured<br />
that the milestones achieved during the past years provide a positive indication that the<br />
future indeed looks encouraging for the Company and the brand.<br />
Product<br />
As a full-fledged automaker, PROTON is defined by its products. Hence, throughout<br />
the Group’s operational spectrum, we ensure that our products are conceptualised,<br />
manufactured and delivered in a way that will positively impact our customers experientially.<br />
In this respect, we have always believed that the value of the PROTON brand is in the sum<br />
of lasting impressions that we make on our customers.
Dato’ Haji Syed Zainal Abidin B Syed Mohamed Tahir<br />
Managing Director<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
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Managing Director’s Review<br />
60<br />
Thus, it is on this very basis that our nation’s first multi-purpose vehicle (MPV), the PROTON<br />
Exora, was developed. Catering to the needs of the contemporary Malaysian family, the<br />
PROTON Exora is an appealing blend of style, practical functionality, value-for-money and<br />
superior safety.<br />
The name for PROTON’s first MPV was unveiled in February <strong>2009</strong> following a Naming Contest.<br />
The highly encouraging response we have since received for the Exora todate underscores<br />
PROTON’s ability to develop winning products that will contribute positively to our bottomline.<br />
On the same note, our existing stable of vehicles, namely the Persona and Saga, were<br />
recognised for their winning qualities and values during the past year.<br />
We have what it takes to develop products that appeal to customers but in order to sustain<br />
top-line growth, we must make sure that our existing product range continues to do well<br />
in the highly competitive environment of today.
Managing Director’s Review<br />
With this in view, we have updated and refreshed key models during the year under review.<br />
These include a Special Edition version of the Persona, which was introduced to enthusiastic<br />
response, and a “sportier” Satria Neo that captured the imaginations of trendy Malaysians.<br />
In addition, we developed several variants for our new Saga model to cater to niche but<br />
sizeable markets.<br />
Our acquisition of Lotus remains a valuable investment for us as we continue to further<br />
explore and utilise their engineering advancements and technologies to enhance our<br />
products and manpower skills. We have made positive progress in our technology transfer<br />
projects with Lotus, such as in vehicle driving dynamics, development of the electric vehicle,<br />
as well as powertrain and CamPro engine development.<br />
As we move forward, PROTON will maintain its momentum to introduce new products<br />
while updating our existing range. We will continue to invest in research and development<br />
as well as extensive market surveys to ensure that we keep on delivering products that<br />
are relevant. Product development projects include the incorporation of improved new<br />
technologies into our vehicles as well as exploration of new and alternative technology<br />
such as hybrid and electric vehicles.<br />
In summary, we aim to achieve a stable of well-proven and well-received products that will<br />
enable the brand to seize market share at home as well as abroad.<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
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Managing Director’s Review<br />
62<br />
Quality<br />
Continuous quality improvement remains the mainstay for PROTON. While tangible results<br />
have been achieved over the years, as reflected in the significant reduction in customer<br />
concerns ratio for our vehicles, complacency in this area is not an option for the Group.<br />
During the year under review, various quality improvement activities were carried out<br />
throughout the organisation. We reintroduced a Group-wide Quality Campaign to drive<br />
home the importance of quality in the hearts and minds of PROTON’s management,<br />
employees as well as business partners. Quality improvement is a comprehensive process<br />
that has to transcend all aspects of our business in order to garner results.<br />
Additionally, we have taken significant measures to improve on customer engagement<br />
programmes, by increasing customer-focused activities and reaching out in order to acquire<br />
their views, suggestions and complaints as part of our improvement process.<br />
The financial year under review also saw the Group making headway with our customers<br />
by enhancing the quality of our customer-relations management (CRM). Our end-users can<br />
be our brand champions if they come away with a positive experience after every single<br />
interaction with the brand, including cases where we have to address concerns or issues.<br />
Also, in line with our aim to be more responsive to our customers, we have remained<br />
committed to our PROTON i-CARE customer service programme with the launch of the<br />
10th Servis Mesra outlet in Damansara Jaya, Selangor, in the second half of 2008. This<br />
programme is a key platform to enable us to deliver high quality after-sales services, which<br />
is paramount to building long-term brand equity.<br />
The focus on quality improvement was<br />
further enhanced during the Financial<br />
Year.
Cost Efficiency<br />
Managing Director’s Review<br />
Cost management has become all the more important in this challenging operating<br />
environment where lower demand has been exacerbated by the increased cost of raw<br />
materials and components.<br />
In view of this, PROTON continued to strengthen collaborations within our product<br />
planning and development, manufacturing assembly, procurement and cost control<br />
departments to minimise wastage while maximising cost efficiencies. At the core of our<br />
cost efficiency measures is the reduction of the Bill of Materials (BOM) cost such as in<br />
carrying out global sourcing for major material suppliers beyond Malaysia. We have been<br />
identifying opportunities to tap into the supply chain of these major suppliers to reap the<br />
benefits of lower material costs.<br />
Apart from that we have also carried out development programmes for our existing<br />
vendors to improve and expand their manufacturing competency to include research and<br />
development capabilities. By reducing their costs of product development outsourcing, the<br />
vendors will be able to offer competitive prices of parts and materials not only to PROTON<br />
but to other major automotive players within and outside the country.<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
63
Managing Director’s Review<br />
64<br />
For material and parts sourcing, we have started to develop benchmarking and best<br />
practices guidelines in order to stay comparatively at par in terms of our procurements<br />
with other players within the industry.<br />
In addition, PROTON is committed to utilising a systematic decision-making process<br />
termed Value Analysis/Value Engineering or VAVE to secure raw materials and<br />
components at the greatest value, as opposed to cost, which will ultimately provide<br />
a long-term cost advantage to the Group.<br />
Domestic Market<br />
Operational cost efficiencies can also be derived from a strengthened distribution network.<br />
A new Master Dealership Agreement signed between our distribution arm PROTON Edar<br />
Sdn Bhd and Edaran Otomobil Nasional Berhad (EON) to rationalise the sales and services<br />
network of PROTON vehicles certainly emphasises this fact.<br />
The rationalisation aims to effectively reduce the number of sales outlets from 282 to 191<br />
and service outlets from 361 to 214 by end of <strong>2009</strong>. The exercise will not only result in costsavings<br />
but improvements in the efficiency and productivity of our dealer network ecosystem.<br />
PROTON will have a unified and strengthened marketing, distribution and after-sales<br />
network, thus allowing us to compete more effectively and efficiently in the competitive<br />
marketplace of today. Ultimately we seek to improve on our customer satisfaction index<br />
(CSI) and service satisfaction index (SSI) not only in terms of ensuring better quality services<br />
but also greater efficiency in logistics arrangements.<br />
Export<br />
Apart from the local market, we have begun a more aggressive approach to capture export<br />
markets as defined under the Asian Multi-Local OEM (AMLO) strategy, namely, ASEAN,<br />
China, India and the Middle East-North Africa (MENA). We continue to concentrate on<br />
these high-growth regional markets for economies of scale and plan to make further inroads<br />
into these markets by leveraging on pre-existing trade and cultural linkages with<br />
Malaysia.
Launch of Persona and Gen.2 IAFM in Egypt in November 2008.<br />
Managing Director’s Review<br />
During the year, we launched the Persona in Egypt, Saudi Arabia, Oman and Syria, as well<br />
as Indonesia. We also launched the Persona CNG and the Satria Neo CPS in Thailand, while<br />
we introduced the Saga in Brunei.<br />
In December 2008, we concluded a series of agreements with Zagross Khodro (ZK) of Iran<br />
which will allow ZK to assemble the PROTON Gen.2 model through a completely-knockeddown<br />
(CKD) arrangement in Iran. The agreement signifies our continued commitment to<br />
the vast Iranian market as well as the overall export market.<br />
PROTON will further strengthen export programmes particularly in ASEAN, China and the<br />
Middle East. We plan to introduce the Saga and Exora in all overseas markets in the very<br />
near future.<br />
Vendor Base<br />
Concurrently with the rationalisation of our distribution network, PROTON also made<br />
efforts to consolidate the vendor base with the aim of bolstering cost efficiencies and<br />
quality improvements.<br />
PROTON <strong>2009</strong> ANNUAL REPORT<br />
65
Managing Director’s Review<br />
66<br />
As at the end of March <strong>2009</strong>, our direct or first-tier vendors stood at a total of 221 compared<br />
to 260 in our 2006 financial year. The consolidation of our vendor network enables the<br />
Group to build stronger, more meaningful relationships with capable and competent<br />
vendors. In turn, we can leverage on greater economies of scale, while enhancing overall<br />
delivery quality.<br />
The vendor community will continue to play a very significant role in our journey forward.<br />
PROTON is committed to working even more closely with the vendors in order to improve<br />
their capability, efficiency and efforts in reducing the cost of components in the next<br />
financial year.<br />
PROTON also remains true to its Early Vehicle Involvement programme where vendors are<br />
encouraged to participate in the vehicle conception stage. The input we have received<br />
during this stage for the Persona, Saga and Exora have proved to be invaluable especially<br />
in the areas of component supplies and managing cost efficiencies.<br />
Moving Forward<br />
For us, the road ahead will continue to be challenging. The passenger car sector locally and<br />
around the world, including the markets PROTON has gained a foothold in, will continue<br />
to see softened demands as the pace for economic recovery remains uncertain.<br />
PROTON will have to be more assertive in communicating its products’ unique selling<br />
propositions to its markets both locally as well as internationally. Offering the “right car”<br />
at the “right time” and at the “right price” will have a universal appeal throughout all<br />
markets.<br />
We will also continue to look in detail at our entire business value chain as we search for<br />
innovative solutions to derive greater cost efficiencies. We will keep working with and<br />
encouraging our vendors and distributors to play an integral role in this area.<br />
At the same time, PROTON will continue to invest in human capital development by<br />
providing adequate training programmes to our workforce. The people in the Company<br />
must be fully exposed to best business practices in order to support our drive to build our<br />
presence in the export markets.
The media preview of Satria Neo CPS.<br />
Nevertheless, we believe that there are significant opportunities even during challenging<br />
times. The PROTON Group will work collectively as one to seize these opportunities and<br />
accelerate the brand to become one that is respected for its product and service quality.<br />
We have the foundation and nothing is impossible if we put our minds together towards<br />
enhancing the growth of the Company.<br />
On this note, I am pleased to present to you our Operations Review that highlights key<br />
developments and initiatives undertaken in the Group’s core areas during the year under<br />
review.<br />
I hope that you will find the Review informative and that it provides you with a clearer<br />
picture of our achievements and prospects todate.<br />
Thank you for your continued support of PROTON.<br />
Dato’ Haji Syed Zainal Abidin B Syed Mohamed Tahir<br />
Managing Director<br />
Managing Director’s Review<br />
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Operations Review<br />
Engineering Services<br />
The cornerstone of any successful automotive company<br />
ultimately rests in the company’s engineering prowess.<br />
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It is the foundation that drives product development and innovation which are integral to<br />
enabling an automaker to not only survive but to thrive in this ever-challenging operating<br />
environment.<br />
Based on this premise, PROTON has remained committed towards advancing its engineering<br />
capabilities during the year under review. This was achieved via a steadfastness to<br />
pushing the envelope in developing new models and refreshing existing products, while<br />
continuously making progressive headway in research and development (R&D) as well as<br />
technical aptitude.<br />
Knowing Our Markets<br />
While PROTON continued efforts to shorten its learning curve on the engineering front,<br />
we were also mindful of keeping our customers’ needs in mind as we invested our energies<br />
in strengthening the Company’s engineering capacity. But no matter how good our<br />
engineering abilities, PROTON cannot develop a successful product without understanding<br />
our end-users.<br />
As such, throughout the past year, the Group deployed several teams of R&D engineers<br />
and technicians to key export markets, namely the Middle East, South Asia, South East Asia<br />
and China. The mission was to garner as much end-user details as possible including driving<br />
habits, road and weather conditions, as well as the needs and preferences of the individual<br />
markets.
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Operations Review<br />
Product Development<br />
The Group’s financial year under review was punctuated by a historic milestone when we<br />
introduced the Exora, the first PROTON multi-purpose vehicle (MPV). In addition, the past<br />
year also saw a series of product refreshments to our existing line of vehicles that were<br />
tailored to appeal to an even broader market segment.<br />
Exora<br />
The Exora is a testament to the coming-of-age of the Group’s R&D and engineering<br />
capabilities. The model is the first in the Company’s 26-year history to be built without the<br />
feasibility prototypes and in a record time span of 18 months, which was a feat in itself.<br />
The Exora is PROTON’s answer to the booming Malaysian MPV market and it was built<br />
around our very own well-received CamPro CPS 1.6 liter engine. It features a hydro-formed<br />
sub-frame and lightweight front-end module as well as tailored blanked body parts which<br />
are able to reduce the overall vehicle weight while significantly improving its safety<br />
performance. Having surpassed all European crash regulations, the Exora is at par with the<br />
other MPVs in the market.<br />
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At the same time, the Group’s R&D homologation team worked tirelessly to keep abreast<br />
of regulatory and certification requirements in key markets. Collectively, the information<br />
gathered will be integral to ensuring that we develop products that are well in line with<br />
the markets’ needs.
While the Exora is technologically sound, it was also developed with the end-user in mind.<br />
Based on the “car for the people” concept, the Exora was designed to carry seven adults in<br />
an exceptionally comfortable and roomy interior that has separate air-conditioning vents,<br />
a must-have in hot climates.<br />
All in all, the Exora was created for practical daily use. It is meant to be safe on the<br />
road and withstand the rigours of everyday driving, while providing the space required<br />
for contemporary families of today. The Exora has already hit a chord with Malaysians<br />
and we expect it to continue surpassing expectations despite the challenging economic<br />
circumstances in other markets as well.<br />
The country’s first MPV, the Exora, made its debut in April <strong>2009</strong>.<br />
Operations Review<br />
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Operations Review<br />
Product Refreshments<br />
Persona SE<br />
The Persona, which was introduced in 2007, continues<br />
to receive encouraging support from its market<br />
segments. This is a reflection of its robust builtquality<br />
as well as appealing contemporary lines and<br />
contours.<br />
To sustain and leverage on the interest in this winner,<br />
PROTON introduced the enhanced Persona Special<br />
Edition (SE) in August 2008. The newly elegant SE is<br />
powered by the CamPro IAFM Engine which offers a<br />
smoother torque curve. At the same time, its interior<br />
has been enhanced with leather seats, steering wheel<br />
wrap as well as new gear knob and trims. The SE also<br />
features several must-have gadgets such as racinginspired<br />
meter and dials, auto cruise control and GPS<br />
navigation kit.<br />
Meanwhile, the exterior of the SE boasts a stylish body<br />
kit, smoked headlamps, silver matte door handle,<br />
front and rear garnish, and new alloy-rim designs.<br />
Overall, the Persona SE provides end-users with valuefor-money<br />
comfort and premium accessories.<br />
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Saga NGV<br />
Sky-rocketing petrol prices in 2008 propelled the<br />
rise of the economically practical natural gas vehicle<br />
(NGV). While petrol prices have since plunged<br />
dramatically, prices are expected to strengthen in<br />
the long run, marking positive prospects for the NGV<br />
market.<br />
On this score, PROTON has been investing time and<br />
effort in NGV development programmes focused on<br />
the Saga since 2007. This initiative came into fruition<br />
with the launch of the Saga NGV variant, which is<br />
powered by a 1.6L CamPro IAFM engine.<br />
Being a specially-configured NGV, as opposed to an<br />
add-on or “modified” version most commonly seen<br />
on the road, the Saga NGV is able to cater to the<br />
growing NGV demand from both commercial and<br />
private car users locally and internationally.
Saga 1.6L Taxi<br />
In line with the new regulation that requires all<br />
Malaysian taxis to be powered by engines above<br />
1500cc, PROTON successfully developed a new product<br />
variant, the Saga 1.6L, during the financial year. The<br />
Saga 1.6L features the CamPro 1.6L IAFM engine,<br />
which is well-suited for the demanding requirements<br />
of taxis. This variant will offer the country’s taxi fleet<br />
a viable option to replace ageing vehicles.<br />
Satria Neo CPS<br />
“Sporty, Youthful and Power” were the ideals<br />
promised by the enhanced Satria Neo CPS, which was<br />
unveiled in the first quarter of <strong>2009</strong>. These ideals were<br />
delivered in the form of a brand new performanceoriented<br />
CamPro CPS engine, which pushes 125<br />
horsepower or a 13.6% increase in output over the<br />
standard engine.<br />
In addition, the Neo CPS also features improved<br />
drivability, whereby the engine adapts to its user’s<br />
driving style by automatically switching on the<br />
“Power Mode” when required. Coupled with the<br />
stylish body kit reminiscent of the original Satria GTi,<br />
as well as “race car” trappings of red-accent leatherwrapped<br />
steering wheel, leather seats, door trims<br />
and sporty gear knob, the Neo CPS has become an<br />
instant hit amongst young and trendy Malaysians. To<br />
cap it off, the Neo CPS proudly bears the “Handling by<br />
Lotus” badge at its rear to show its proven pedigree<br />
in international race events including the Merdeka<br />
Millenium Endurance Race (MME) and the Asian<br />
Touring Car championship.<br />
The trendy enhanced Satria Neo CPS.<br />
Operations Review<br />
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Operations Review<br />
R&D – Towards Technology Advancements<br />
Electric Vehicle (EV)<br />
The automotive industry worldwide is going “green”. This trend has become more<br />
pronounced over recent years due to several factors including the growing public concern<br />
on safeguarding the environment. This has led to regulations by various Governments to<br />
curtail carbon emissions and skyrocketing fuel prices, as well as the global economic crisis<br />
that has fueled the need for more efficient, economical vehicles.<br />
In view of this, the Malaysian Government has also been pro-active in encouraging the<br />
development of alternative fuel vehicles including electric powered vehicles. In answering<br />
the Government’s call, PROTON’s R&D team, along with its counterparts in Lotus<br />
Engineering, United Kingdom, developed two EV prototypes during the year under review.<br />
The prototypes were based on two models: the Persona as a performance EV and the Saga<br />
as a city-practical EV.<br />
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PROTON has made in-roads in the development of ‘green’ vehicles.
Skilled human capital is vital in enhancing PROTON’s engineering capabilities.<br />
Collaborations with Centres of Education<br />
Given PROTON’s role as a national automaker, the Group’s long-term strategy includes<br />
collaborating effectively and efficiently with local education institutions in the area of<br />
advanced automotive technology.<br />
These collaborations, which are primarily in components, manufacturing and quality<br />
management, are integral to developing and enhancing our country’s human capital<br />
expertise in automotive engineering and technology. At the same time, the collaborations<br />
are providing the Group with a cost effective R&D platform via the sharing of resources<br />
including human resources and facilities.<br />
Towards this end, the year under review was marked by a notable agreement sealed<br />
between PROTON and Universiti Teknologi Malaysia (UTM) to promote the exchange of<br />
technical expertise and information as well as to support the development of up-to-date<br />
R&D facilities, and coordinate advanced research initiatives. This partnership will play a role<br />
in augmenting PROTON’s R&D processes with a view to bringing products to market more<br />
rapidly.<br />
Operations Review<br />
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Operations Review<br />
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Fostering Technology Development<br />
In addition to strategic collaborations with institutions of higher learning, the Group is also<br />
spearheading efforts to entice young Malaysians to the field of automotive engineering<br />
and R&D.<br />
In line with this objective, PROTON successfully organised the first Technology Week in the<br />
second half of 2008. The event, which was officiated by former Prime Minister YABhg Tun<br />
Abdullah Bin Haji Ahmad Badawi, was a platform to showcase the Group’s engineering<br />
capabilities and production facilities in order to inculcate a better understanding and<br />
interest in automotive technologies.<br />
PROTON’s Technology Week <strong>2009</strong> featured numerous activities including technical<br />
presentations at our state-of-the-art Virtual Reality (VR) Centre, exhibition on computeraided<br />
vehicle design and engine construction as well as vehicle testing sessions at PROTON’s<br />
test track, which proved to be a major attraction for the visitors.<br />
At the end of Technology Week, the event had recorded some 50,000 visitors, comprising<br />
mainly faculty members and students from our country’s leading universities and education<br />
institutions as well as school students and the general public.<br />
PROTON launches its three millionth car during the Technology Week.
Our R&D capabilities have led to world-class<br />
breakthroughs like the CamPro engine.<br />
Recognition in R&D<br />
Operations Review<br />
PROTON’s R&D team has played a crucial role in developing products that are practical,<br />
value-for-money and enjoyable. It indeed takes a colossal team effort to develop a product<br />
that not only surpasses safety standards but also resonates with end-users in terms of the<br />
overall driving experience.<br />
In recognition of the R&D team’s efforts, the Group successfully clinched the Malaysia Good<br />
Design Mark Award <strong>2009</strong> for the Satria Neo and Persona models. The award, in its 12th year<br />
and spearheaded by the Ministry of Science, Technology and Innovation via the Malaysian<br />
Design Council, acknowledges positive contributions made by the industry in the areas of<br />
R&D and product development.<br />
PROTON team is recognised for R&D achievements.<br />
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Operations Review<br />
Manufacturing<br />
The Group is fully cognisant that manufacturing excellence<br />
is essential to sharpen PROTON’s competitive edge in today’s<br />
increasingly challenging environment given the more<br />
sophisticated customer base.<br />
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To achieve new levels of excellence in spite of tough economic conditions, the production<br />
landscape at PROTON has had to evolve, especially in view of manufacturing new products<br />
such as the iconic Saga and Malaysia’s first home-grown multi-purpose vehicle (MPV),<br />
the Exora. The Group, as such, implemented several manufacturing processes to enhance<br />
quality and production levels to better meet the discerning needs of customers locally and<br />
globally.<br />
During the period under review, owing to a high number of bookings for the Saga,<br />
the main plant in Shah Alam had to implement two shifts for the production of 6,122<br />
units in April. Production volume was subsequently increased to 8,000 units a month<br />
by September 2008.<br />
Production volume at the Tanjung Malim factory also saw an increase with the introduction<br />
of the Persona Special Edition (SE), a restyled version of the original Persona. However, due<br />
to the global economic meltdown in demand, sales of new cars dropped significantly in the<br />
second half of 2008. By December 2008, the plant in Tanjung Malim returned to a one-shift<br />
operation which was subsequently adopted by the main plant in January <strong>2009</strong>.
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Operations Review<br />
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These measures were not only necessary to reduce cost and improve efficiency but also in<br />
preparation for the production of the Exora in Shah Alam. As a result, the excess manpower<br />
from Tanjung Malim was transferred to the Medium Volume Factory (MVF) in Shah Alam<br />
and no new recruitments were necessary. However, in order to handle the production of<br />
the Exora, which was launched in April <strong>2009</strong>, the Waja production line at the MVF had to<br />
be discontinued in July 2008.<br />
Notwithstanding these challenges, PROTON achieved a production volume of 157,643 units,<br />
representing an increase of 16% over the previous financial year. This comprised 87,053<br />
units at the main plant, 3,932 units at the MVF and 66,658 units from the Tanjung Malim<br />
plant. Delivery increased to 157,211 units, of which 139,824 units were for the domestic<br />
market. This marked an increase of 23,094 units compared to the previous financial year.<br />
PROTON’s channel stock position also increased to 17,925 units from 13,262 units. This is<br />
likely to remain until new cosmetic changes are implemented to create fresh excitement in<br />
the market. Production plans are also being continuously adapted to suit market conditions<br />
and to reduce further the stock channel.<br />
The production volume is forecasted to increase by 4,789 units to 162,000 units in the next<br />
financial year. This is premised mainly on the strong demand for the newly launched Exora<br />
and the plan for more PROTON models to be upgraded.