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Innovation in Motion<br />

PROTON ANNUAL REPORT <strong>2009</strong><br />

Success. Challenges. Responsibility.<br />

PROTON Holdings Berhad (Company No.623177-A)


UNITED<br />

KINGDOM<br />

EGYPT<br />

SOUTH<br />

AFRICA<br />

Cyprus<br />

Cairo<br />

TURKEY<br />

Lebanon<br />

SYRIA<br />

Kingdom of Bahrain<br />

Qatar<br />

United Arab Emirates<br />

SAUDI<br />

ARABIA<br />

Yemen<br />

IRAQ<br />

Oman<br />

MAURITIUS<br />

IRAN<br />

Innovation in Motion<br />

CHINA<br />

BANGLADESH<br />

THAILAND<br />

MALAYSIA<br />

TAIWAN<br />

SINGAPORE<br />

BRUNEI<br />

INDONESIA<br />

AUSTRALIA<br />

The essence of PROTON lies in its cars. With the Group striving to reach new heights with the right car, for<br />

the right market, at the right price and at the right time, PROTON is truly Malaysian ‘Innovation in Motion’<br />

with global presence. By constantly innovating itself, PROTON continues to build a presence in domestic<br />

and international markets.<br />

EVORA – the first new model to be introduced by LOTUS in 13 years, was unveiled at the British<br />

Motorshow in July 2008 to rave reviews from the foreign media.<br />

EXORA – the country’s first homegrown MPV, was officiated by Prime Minister YAB Dato’ Sri Mohd Najib<br />

Bin Tun Abdul Razak in the presence of ‘Bapa PROTON’ Tun Dr Mahathir Mohamad.


A Life Companion<br />

PROTON is synonymous with building cars and mobilising Malaysians. It has brought the country forward by<br />

leaps and bounds in the automobile industry. From our first ever production, the Saga, to the latest launch of<br />

the Exora - Malaysia’s first home-grown MPV, the brand has indeed been faithfully planning, designing, and<br />

manufacturing cars with Malaysians’ needs and wants in mind.<br />

At PROTON, it is our vision to become Asia’s premier automotive brand; a brand that connects with people<br />

and provides products which become life companions.<br />

PROTON has a unique ability to understand people’s needs and provide the right product with efficient service<br />

and genuine quality. We build cars with care for passenger safety and genuine quality in order to provide high<br />

durability and lifelong companionship. Our wide portfolio ensures that we meet smart personality needs in<br />

terms of design, power and size for different age groups so PROTON can be the right companion for life.<br />

It is an integral part of our business and our brand, without which, we would not have either share of market<br />

or share of heart.<br />

1985 marked a momentous year in Malaysia’s history – it was the year in which the country’s first national car<br />

was born.<br />

Today, PROTON has emerged as the only full-fledged car manufacturer in the country. PROTON’s current lineup<br />

includes the Saga, Iswara, Wira, Satria, Perdana, Putra, Satria GTi, Juara, Waja, Arena (Jumbuck), Gen.2,<br />

Savvy, Satria Neo, Persona and our very latest, the Exora.<br />

PROTON not only commands a substantial share of the domestic market for passenger cars, but over the years<br />

we have also been building distribution networks in key market centres across the four regions of South East<br />

Asia, the Middle East, United Kingdom/Western Europe and Australia, where PROTON has become a hit with<br />

many car buyers.<br />

The imperative factor for success lies in the people and the products. PROTON employs a brand philosophy<br />

that spells out Companionship.<br />

PROTON’s core values of Companionship are in the areas of placing customers first, even before profits.<br />

Customer satisfaction and lifelong relationships stay at the heart of our organisation. At PROTON, we nurture<br />

the power of humanity. Our attitude remains humble, approachable and thoughtful. Togetherness and<br />

Teamwork make us stronger, better and more proactive. We work towards creating a unique bond between<br />

our staff, customers and our product promise – “Life Companion”.<br />

PROTON constantly strives for manufacturing excellence and continuous quality improvements, while<br />

introducing cost reduction initiatives and vendor rationalisation plans to become a more dynamic and<br />

competitive car manufacturer.<br />

Today, we are able to differentiate ourselves from the others, stand out from the competition, influence<br />

customers’ purchase decision, build customer loyalty and as a result boost the company’s financial performance,<br />

image and brand.<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

1


Corporate Mantra & Core Values<br />

The PROTON Way<br />

PROTON employees are dedicated to the Group’s long-term success.<br />

Every PROTON employee shall operate under the Group’s shared<br />

values and rely on these values to guide their behaviour with each<br />

other and the customers. These values form the foundation of how<br />

we work and conduct business.<br />

2


Core Ideology<br />

Audacious Goal<br />

Driving Malaysia’s transformation into a leader in<br />

technology and quality.<br />

Vivid Description<br />

We deliver innovative and superior quality products<br />

and services. Our brands inspire confidence and pride.<br />

Core Values<br />

Quality<br />

We make products that work the first time, every<br />

time.<br />

Customer Focus<br />

Customers are the source of our income. We deliver<br />

on our promises to our customers’ satisfaction.<br />

Innovation<br />

We challenge convention, always seeking new and<br />

better ways of doing things. We view change as<br />

opportunity.<br />

Purpose<br />

Teamwork<br />

Speed<br />

Corporate Mantra & Core Values<br />

We are a passionate group of people working<br />

together, creating exhilarating products and services<br />

for global markets, synonymous with great styling,<br />

innovation and leading technology.<br />

We trust, respect and share knowledge to foster<br />

teamwork at the workplace.<br />

We have a “can-do” attitude and will not rest until<br />

the problem is solved. We have an inherent sense<br />

of urgency in everything we do.<br />

Caring<br />

As a responsible corporate citizen, we invest in safety,<br />

health and the environment.<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

3


PROTON’s Policies<br />

Environmental,<br />

Health and Safety Policy<br />

The Company’s mission is to strive towards excellence<br />

in all aspects of PROTON’s operations. In achieving<br />

our goal, it is necessary to promote and protect the<br />

health and safety of PROTON employees and ensure<br />

that the environment is unharmed.<br />

The Group is committed to providing a conducive,<br />

safe and healthy working environment for our<br />

employees and to ensure this, it is our policy to:-<br />

• Take responsibility for the safety and health of<br />

our employees;<br />

• Provide the appropriate resources;<br />

• Take all action necessary to remedy any noncompliance;<br />

• Monitor and maintain high standards in<br />

environmental protection as well as health and<br />

safety measures.<br />

In implementing the Company’s policy, we shall,<br />

where reasonably practicable:-<br />

• Comply with all rules and regulations concerning<br />

the environment, health and safety;<br />

• Provide all the necessary facilities and equipment<br />

for the employees;<br />

• Actively promote programmes for the employees<br />

to instill awareness for the safety and health of the<br />

employees, our business associates and the<br />

public;<br />

4<br />

• Provide adequate information and assistance<br />

to our employees and our neighbours to avoid<br />

unacceptable effects on the environment.<br />

To assist the Company in achieving our goals, we<br />

shall work together and towards this end, employees<br />

shall:-<br />

• Abide by all rules and regulations concerning the<br />

workplace;<br />

• Utilise all the facilities provided by the<br />

management in a safe and proper manner;<br />

• Maintain good work practices;<br />

• Actively participate in all the Environmental,<br />

Health and Safety (EHS) programmes.<br />

This is our objective and it is our intention to put<br />

this EHS Policy into action and to make it our way<br />

of life.<br />

Environment, health and safety are our priority.


Quality Policy<br />

PROTON’s Policies<br />

To achieve the above commitment, PROTON will:-<br />

• Ensure quality as the Number One work ethics in all operations;<br />

• Establish an effective and efficient Quality System based on the requirements of ISO<br />

9001:2008 standards;<br />

• Provide adequate skills and knowledge to all levels of personnel through systematic and<br />

structured training programmes;<br />

• Provide a culture and environment of continuous learning, improvement and innovation<br />

towards total quality excellence;<br />

• Provide a conducive, safe and healthy working environment in which people like to<br />

work and prosper.<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

5


PROTON <strong>2009</strong> <strong>Annual</strong> <strong>Report</strong><br />

Contents<br />

6<br />

02 Corporate Mantra & Core Values<br />

04 PROTON’s Policies<br />

10 Financial Calendar<br />

11 Key Financial Indicators<br />

12 Summary of Financial Highlights for Five Years<br />

16 Corporate Profile<br />

20 Awards and Recognition<br />

22 Corporate Information<br />

24 Group Operations<br />

26 Board of Directors<br />

28 Profile of Directors<br />

36 PROTON Group Management Committee Members<br />

38 Other Senior Officers<br />

42 Chairman’s Statement<br />

58 Managing Director’s Review


68 Operations Review<br />

138 Statement on Corporate Governance<br />

156 Additional Compliance Information<br />

160 Statement on Internal Control<br />

166 Risk Management<br />

172 Calendar of Events 2008 - <strong>2009</strong><br />

180 Statutory Financial Statements<br />

283 Shareholding Statistics<br />

286 Properties Owned by PROTON Group<br />

292 Share Price and Volume Traded<br />

293 Notice of <strong>Annual</strong> General Meeting<br />

295 Statement Accompanying the Notice<br />

of <strong>Annual</strong> General Meeting<br />

Form of Proxy<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

7


Passion to Innovate


Passion to<br />

Innovate<br />

By pushing the envelope<br />

of innovation, PROTON<br />

strives to build vehicles<br />

that go beyond the<br />

expected.<br />

Innovation in Motion


Financial Calendar<br />

27 Aug 2008<br />

28 Aug 2008<br />

27 Nov 2008<br />

15 Dec 2008<br />

10<br />

Announcement of Unaudited First<br />

(1st ) Quarter results for the period<br />

ended 30 June 2008<br />

Fifth (5 th )<br />

<strong>Annual</strong> General Meeting<br />

Announcement of Unaudited<br />

Second (2nd ) Quarter results for<br />

the period ended 30 September<br />

2008 and declaration of an interim<br />

dividend of 5 sen per share (less<br />

25% tax) for the financial year<br />

ended 31 March <strong>2009</strong><br />

Date of Entitlement to the interim<br />

dividend of 5 sen per share (less<br />

25% tax) for the financial year<br />

ended 31 March <strong>2009</strong><br />

14 Jan <strong>2009</strong><br />

27 Feb <strong>2009</strong><br />

29 May <strong>2009</strong><br />

30 Jul <strong>2009</strong><br />

30 Jul <strong>2009</strong><br />

21 August <strong>2009</strong><br />

Sixth (6 th ) <strong>Annual</strong> General Meeting<br />

Date of Payment of the interim<br />

dividend of 5 sen (less 25%<br />

income tax) for the financial<br />

year ended 31 March <strong>2009</strong><br />

Announcement of Unaudited<br />

Third (3rd ) Quarter results for the<br />

period ended 31 December 2008<br />

Announcement of Unaudited<br />

Fourth (4th ) Quarter results for the<br />

period ended 31 March <strong>2009</strong><br />

Announcement of Audited<br />

accounts for the financial year<br />

ended 31 March <strong>2009</strong><br />

Notice of Sixth (6 th )<br />

<strong>Annual</strong> General Meeting


Key Financial Indicators<br />

Basic Earnings Per Share (Sen) Net Assets Per Share (RM)<br />

80.6<br />

8.5<br />

(107.3)<br />

33.6<br />

(54.9)<br />

2005 2006 2007 2008 <strong>2009</strong><br />

10.7 10.7<br />

2005<br />

9.9<br />

2006 2007 2008 <strong>2009</strong><br />

Dividend Paid (RM Million) Retained Earnings<br />

Carried Forward (RM Million)<br />

137.3<br />

2005<br />

54.9<br />

27.5<br />

20.6<br />

2006 2007 2008 <strong>2009</strong><br />

4,916.9 4,908.7<br />

2005<br />

9.5<br />

4,291.7<br />

4,476.2<br />

9.3<br />

4,153.9<br />

2006 2007 2008 <strong>2009</strong><br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

11


Summary of Financial Highlights<br />

for Five Years<br />

12<br />

Balance Sheets as at 31 March<br />

RM’ Million <strong>2009</strong> 2008 2007 2006 2005<br />

NON-CURRENT ASSETS<br />

Property, plant<br />

and equipment<br />

Prepaid land lease<br />

2,827.1 3,150.4 3,169.5 3,302.9 3,288.9<br />

payments - 24.1 9.9 10.0 10.1<br />

Goodwill 29.0 29.0 29.0 29.0 29.0<br />

Intangible assets 431.7 275.2 169.1 18.0 14.3<br />

Associated companies 158.4 165.4 169.8 160.4 165.6<br />

Jointly controlled entities 195.6 192.7 223.6 245.3 251.8<br />

Investments 10.4 10.4 10.4 10.4 6.3<br />

Deferred tax assets 5.7 - - 105.8 38.4<br />

TOTAL NON-CURRENT ASSETS 3,657.9 3,847.2 3,781.3 3,881.8 3,804.4<br />

CURRENT ASSETS<br />

Inventories 1,395.1 1,100.3 1,273.6 1,389.0 967.1<br />

Receivables 1,080.3 1,099.0 1,192.0 1,244.0 1,403.2<br />

Current investments<br />

Deposits, bank and<br />

15.3 20.8 73.4 212.0 201.5<br />

cash balances 913.9 1,226.0 626.5 1,586.0 2,454.7<br />

TOTAL CURRENT ASSETS 3,404.6 3,446.1 3,165.5 4,431.0 5,026.5<br />

Non-current assets held for sale 36.4 - - - -<br />

TOTAL ASSETS 7,098.9 7,293.3 6,946.8 8,312.8 8,830.9


Balance Sheets as at 31 March<br />

RM’ Million <strong>2009</strong> 2008 2007 2006 2005<br />

EQUITY<br />

Share capital 549.2 549.2 549.2 549.2 549.2<br />

Other reserves 398.5 395.8 389.7 412.7 393.8<br />

Retained earnings 4,153.9 4,476.2 4,291.7 4,908.7 4,916.9<br />

Equity attributable to<br />

equity holders of the<br />

company 5,101.6 5,421.2 5,230.6 5,870.6 5,859.9<br />

Minority interest - - - - 0.3<br />

TOTAL EQUITY 5,101.6 5,421.2 5,230.6 5,870.6 5,860.2<br />

NON-CURRENT LIABILITIES<br />

Long term liabilities 101.5 230.5 181.6 100.3 759.6<br />

Deferred tax liabilities 12.2 2.4 0.8 0.8 1.1<br />

TOTAL NON-CURRENT LIABILITIES 113.7 232.9 182.4 101.1 760.7<br />

CURRENT LIABILITIES<br />

Payables 1,571.3 1,524.0 1,367.2 1,519.4 1,979.5<br />

Taxation 6.3 1.6 2.2 16.9 2.6<br />

Short term borrowings 306.0 113.6 164.4 804.8 227.9<br />

TOTAL CURRENT LIABILITIES 1,883.6 1,639.2 1,533.8 2,341.1 2,210.0<br />

TOTAL LIABILITIES 1,997.3 1,872.1 1,716.2 2,442.2 2,970.7<br />

TOTAL EQUITY AND LIABILITIES 7,098.9 7,293.3 6,946.8 8,312.8 8,830.9<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

13


Summary of Financial Highlights for Five Years<br />

14<br />

Income Statements as at 31 March <strong>2009</strong><br />

RM’ Million <strong>2009</strong> 2008 2007 2006 2005<br />

Revenue 6,486.6 5,621.6 4,687.3 7,796.9 8,483.3<br />

(Loss)/Profit<br />

before taxation (319.2) 144.3 (618.1) 18.0 399.3<br />

(Loss)/Profit after taxation<br />

Retained earnings attributable<br />

(301.8) 184.6 (589.5) 46.7 442.4<br />

to shareholders 4,174.5 4,476.2 4,319.2 4,963.6 5,054.2<br />

Dividend (20.6) - (27.5) (54.9) (137.3)<br />

Retained earnings carried forward 4,153.9 4,476.2 4,291.7 4,908.7 4,916.9<br />

SHARE INFORMATION<br />

Per Share<br />

Basic (loss)/earnings (sen) (54.9) 33.6 (107.3) 8.5 80.6<br />

Dividend paid (sen) 5.0 - 5.0 10.0 25.0<br />

Net assets (RM) 9.3 9.9 9.5 10.7 10.7<br />

Issued share capital (‘000) 549,213 549,213 549,213 549,213 549,213


PROTON <strong>2009</strong> ANNUAL REPORT<br />

15


Corporate Profile<br />

16<br />

PROTON was incorporated on 7 May 1983 with three primary<br />

national policy objectives:<br />

• To spearhead the automotive industrialisation<br />

process and manufacturing industries;<br />

• To acquire/upgrade technology and industrial<br />

skills within the automotive manufacturing<br />

industry; and<br />

• To strengthen the international competitiveness<br />

of Malaysia’s industrial capability.<br />

PROTON commands a substantial share of the domestic market for passenger cars and over<br />

the years has made its presence in the following regions:<br />

• ASEAN<br />

• China<br />

• Indian Subcontinent<br />

• Middle East - North Africa<br />

• United Kingdom/Western Europe<br />

• Australia<br />

• South Africa


PROTON <strong>2009</strong> ANNUAL REPORT<br />

17


Corporate Profile<br />

The much-awaited Exora in production.<br />

18<br />

The main business activities of the Group encompass vehicle engineering, research and<br />

development, manufacturing, distribution, sales and after-sales services. The Group is also<br />

involved in financial services and property management in supporting the main business<br />

activities.<br />

The Group designs and produces cars for diverse consumer preferences. The current portfolio<br />

of PROTON models includes the reliable family-sedan Waja, the stylish Gen.2, the elegant<br />

Perdana V6, the versatile Arena (Jumbuck), the proven Saga range, the fun-to-drive Savvy,<br />

the desirable sporty Satria Neo, the ‘2008 Best Model of the Year’ winner, the Persona, and<br />

Malaysia’s first home-grown MPV, the Exora. The Group also has in its portfolio, the worldrenowned<br />

Lotus sports cars, with models such as Elise, Esprit, Exige, Europa and the latest<br />

being the Evora to suit a range of customer demands and preferences.


The Lotus Exige.<br />

Corporate Profile<br />

The Group conducts research in its centres in Malaysia and the United Kingdom on<br />

new technologies to create cars that are unique in both design and driving performance.<br />

Through Lotus, the Group provides comprehensive and versatile consultancy services to<br />

many of the world’s OEMs and Tier 1 suppliers.<br />

Currently, the Group has approximately 11,500 employees who are involved in the whole<br />

value chain of the business, from research, design, development, testing, stamping, casting,<br />

machining and assembly to marketing, distribution, after-sales services as well as corporate<br />

services.<br />

Strong customer orientation and competitively priced products are the foundation<br />

of our business and essential to our success. We aim to maintain market leadership by<br />

continuing to develop innovative products and satisfy our customers’ needs better and<br />

enhance profitability.<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

19


Awards and Recognition<br />

PROTON received the following awards from various<br />

organisations as testimony of the Group’s efforts in leading<br />

the Malaysian automotive industry and making in-roads in<br />

branding and motorsports.<br />

Awards <strong>2009</strong><br />

• Frost & Sullivan Asia Pacific Automotive Awards<br />

- Best Model of the Year (Malaysia) <strong>2009</strong> for Proton<br />

Saga.<br />

• Reader’s Digest Trusted Brand <strong>2009</strong> Gold Award<br />

for Car Category.<br />

• Asian Auto - VCA Auto Industry Awards <strong>2009</strong><br />

- Best Local Assembly MPV for Exora.<br />

• Asian Auto - VCA Auto Industry Awards <strong>2009</strong><br />

- Best Local Assembly Sports Car for Satria Neo<br />

CPS.<br />

Awards 2008<br />

• Reader’s Digest Trusted Brand 2008 Gold Award for<br />

Car Category.<br />

• Asian Auto - VCA Auto Industry Awards 2008<br />

- Best People’s Car Award for PROTON Saga.<br />

20<br />

• Asian Auto - VCA Auto Industry Awards 2008<br />

- Best Comeback Brand Award for PROTON.<br />

• China Press’ 2008 Chinese New Year Greeting<br />

Advertisement Award, Full Colour Category.<br />

• Frost & Sullivan’s 2008 Asean Automotive Awards<br />

- 2008 Best Model of the Year Award for the<br />

Persona.<br />

• Frost & Sullivan Malaysian Manufacturing<br />

Excellence Awards 2008 - Silver Certificate of Merit<br />

for Shah Alam Plant.<br />

• Frost & Sullivan Asia Pacific Automotive Awards<br />

- Best Model Of The Year (Malaysia) 2008 for<br />

Proton Persona.<br />

• Frost & Sullivan Malaysian Manufacturing<br />

Excellence Awards 2008 - Gold Certificate of Merit<br />

for Tanjung Malim Plant.


Awards 2007<br />

• Reader’s Digest Trusted Brand 2007 Gold Award<br />

for Car Category.<br />

• The Malay Mail declared the PROTON Satria Neo,<br />

winner of the Coolest Car of 2006.<br />

Awards 2006<br />

• Reader’s Digest Trusted Brand 2006 Gold Award<br />

for Car Category.<br />

• Nanyang Siang Pau’s 2006 Chinese New Year<br />

Greeting Advertisement Award - Full Colour<br />

Category - 5th Runner Up.<br />

Awards 2005<br />

• Reader’s Digest Super Brand 2005 Gold Award<br />

for Car Category.<br />

• Merdeka Millennium Endurance Race 2005<br />

- 1st place-Overall and Class ‘O’ Winner.<br />

• Malaysian Rally Championship 2005 - Overall Class<br />

Winner P10 Category.<br />

Awards 2004<br />

• Malaysia’s Best Brand Award.<br />

• National Creativity & Innovation Award 2004.<br />

• PROTON Waja - 4.5 star out of 5 star rating for<br />

being the Most Economical and Greenest Sedan<br />

in Australia.<br />

Awards 2003<br />

• Industry Excellence Award 2003, Quality<br />

Management Category III.<br />

• Industry Excellence Award 2003.<br />

• Best Landscape Competition (First Place - Factory<br />

Category).<br />

Awards 2002<br />

• Best Landscape Competition (Second Place -<br />

Factory Category).<br />

• Appreciation Award for Contribution to the<br />

Development of Malaysian Motorsports for 2002.<br />

• KPMG/The Edge Shareholder Value Award 2002<br />

Sectoral Winner - Industrial Market. The award<br />

measured economic profit as a percentage of<br />

invested capital.<br />

• Highest Increase in Turnover Award among<br />

companies listed on the then Kuala Lumpur Stock<br />

Exchange (now Bursa Malaysia Securities Berhad)<br />

for financial year 2002-2003.<br />

• Motor Vehicles and Transport Equipment Sector<br />

Leader Award among the top 1,000 Malaysian<br />

companies.<br />

• Highest Increase in Net Profit Award among<br />

companies listed on the then Kuala Lumpur<br />

Stock Exchange for financial year 2002-2003.<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

21


Corporate Information<br />

Board of Directors Date of Appointment<br />

Dato’ Mohd Nadzmi Bin Mohd Salleh<br />

Chairman/Non-Independent Non-Executive Director<br />

Dato’ Haji Syed Zainal Abidin B Syed Mohamed Tahir<br />

Managing Director<br />

Tuan Haji Abdul Jabbar Bin Abdul Majid<br />

Independent Non-Executive Director<br />

Tuan Haji Abdul Kadir Bin Md Kassim<br />

Independent Non-Executive Director<br />

Dato’ Michael Lim Heen Peok<br />

Independent Non-Executive Director<br />

Datuk Zalekha Binti Hassan<br />

Non-Independent Non-Executive Director<br />

Encik Oh Kim Sun<br />

Independent Non-Executive Director<br />

Dato’ Mohammed Azlan Bin Hashim<br />

Chairman/Non-Independent Non-Executive Director<br />

22<br />

1 January <strong>2009</strong><br />

1 January 2006<br />

12 April 2004<br />

10 March 2005<br />

15 September 2006<br />

11 February 2008<br />

13 May <strong>2009</strong><br />

17 December 2004<br />

(Resigned w.e.f. 1 January <strong>2009</strong>)


Board Executive Committee (“Exco”)<br />

• Dato’ Mohd Nadzmi Bin Mohd Salleh – Chairman<br />

(Appointed w.e.f. 1 January <strong>2009</strong>)<br />

• Dato’ Syed Zainal Abidin B Syed Mohamed Tahir<br />

• Dato’ Michael Lim Heen Peok<br />

• Ms Vimala Menon<br />

• Dato’ Mohammed Azlan Bin Hashim<br />

(Resigned w.e.f 1 January <strong>2009</strong>)<br />

Board Audit Committee<br />

• Encik Oh Kim Sun – Chairman<br />

(Appointed w.e.f. 1 June <strong>2009</strong>)<br />

• Tuan Haji Abdul Jabbar Bin Abdul Majid<br />

(Re-designated from Chairman to Member<br />

on 1 June <strong>2009</strong>)<br />

• Tuan Haji Abdul Kadir Bin Md Kassim<br />

• Dato’ Michael Lim Heen Peok<br />

Board Risk Management Committee<br />

• Tuan Haji Abdul Kadir Bin Md Kassim – Chairman<br />

• Datuk Tan Kim Leong<br />

• Dato’ Zainuddin Bin Che Din<br />

(Appointed w.e.f. 1 October 2008)<br />

Board Nomination &<br />

Remuneration Committee<br />

• Dato’ Mohd Nadzmi Bin Mohd Salleh – Chairman<br />

(Appointed w.e.f. 1 January <strong>2009</strong>)<br />

• Encik Ahmad Tajuddin Bin Abdul Carrim<br />

• Encik Md Ali Bin Md Dewal<br />

• Dato’ Michael Lim Heen Peok<br />

• Dato’ Mohammed Azlan Bin Hashim<br />

(Resigned w.e.f. 1 January <strong>2009</strong>)<br />

Board Disciplinary Committee<br />

• Dato’ Mohd Nadzmi Bin Mohd Salleh – Chairman<br />

(Appointed w.e.f. 1 January <strong>2009</strong>)<br />

• Tuan Haji Abdul Kadir Bin Md Kassim<br />

• Tuan Haji Abdul Jabbar Bin Abdul Majid<br />

• Tuan Haji Yusof Bin Ahmad<br />

• Dato’ Mohammed Azlan Bin Hashim<br />

(Resigned w.e.f. 1 January <strong>2009</strong>)<br />

Auditors<br />

PricewaterhouseCoopers<br />

(Chartered Accountants)<br />

Level 10, 1 Sentral, Jalan Travers<br />

Kuala Lumpur Sentral, PO Box 10192<br />

50706 Kuala Lumpur, Malaysia<br />

Tel : 03 - 2173 1188<br />

Fax : 03 - 2173 1288<br />

Registered Office<br />

PROTON Centre of Excellence<br />

KM 33.8, Westbound Shah Alam Expressway<br />

47600 Subang Jaya, Selangor Darul Ehsan<br />

Tel : 03 - 8026 9741<br />

Fax : 03 - 8026 9744<br />

Registrar<br />

Tenaga Koperat Sdn Bhd<br />

Level 17, The Gardens, North Tower, Midvalley City<br />

Lingkaran Syed Putra, 59200 Kuala Lumpur<br />

Tel : 03 - 2264 3883<br />

Fax : 03 - 2282 1886<br />

Stock Exchange Listing<br />

Main Board of Bursa Malaysia Securities Berhad<br />

Company Secretary<br />

Encik Mohd Nizamuddin Bin Mokhtar (LS 006128)<br />

Investor Relations<br />

Encik Kelvin Low<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

23


Group Operations<br />

24<br />

Engineering Services<br />

PROTON Holdings Berhad<br />

Lotus Advance Technologies Sdn Bhd (100%)<br />

Proton Engineering Research Technology<br />

Sdn Bhd (100%)<br />

Lotus Group International Limited (100%)<br />

Group Lotus Plc (100%)<br />

Lotus Cars Ltd (100%)<br />

Lotus Engineering Ltd (100%)<br />

Lotus Engineering Co Ltd (Shanghai) (100%)<br />

Lotus Engineering (M) Sdn Bhd (100%)<br />

Lotus Body Engineering Ltd (100%)<br />

Lotus Lightweight Structures Holdings Limited<br />

(formerly known as Holden Lightweight<br />

Structures Limited) (100%)<br />

Lotus Lightweight Structures Limited (formerly<br />

known as Holden Aluminium Worcester Limited)<br />

(100%)<br />

Lotus Motorsport Ltd (100%)<br />

Lotus Holdings Inc (USA) (100%)<br />

Lotus Engineering Inc (100%)<br />

Lotus Cars USA Inc (100%)<br />

Manufacturing<br />

Proton Tanjung Malim Sdn Bhd (100%)<br />

Perusahaan Otomobil Nasional Sdn Bhd (100%)<br />

Proton Automobiles China Ltd (BVI) (100%)<br />

Goldstar Proton Automobiles Co Ltd (49%)*<br />

PT Proton Cikarang Motors (Indonesia) (100%)<br />

Miyazu (Malaysia) Sdn Bhd (51%)<br />

*Note: Refer to Note 43(c) to the Financial Statements


Sales & Distribution<br />

Proton Marketing Sdn Bhd (100%)<br />

Proton Edar Sdn Bhd (100%)<br />

Proton Cars (UK) Ltd (100%)<br />

Proton Cars Australia Pty Limited (100%)<br />

Proton Motors (Thailand) Limited (100%)<br />

Proton Singapore Pte Ltd (100%)<br />

Proton Parts Centre Sdn Bhd (55%)<br />

PT Proton Edar Indonesia (95%)<br />

Property<br />

Proton Hartanah Sdn Bhd (100%)<br />

Proton Properties Sdn Bhd (100%)<br />

Proton City Development Corporation<br />

Sdn Bhd (40%)<br />

Financial Services<br />

Proton Commerce Sdn Bhd (50%)<br />

Lotus Finance Ltd (49.9%)<br />

Proton Finance Ltd (49.99%)<br />

Investee & Associate Companies<br />

Exedy (Malaysia) Sdn Bhd (45%)<br />

Netstar Advanced Systems Sdn Bhd (40%)<br />

PHN Industry Sdn Bhd (35%)<br />

Marutech Elastomer Industries Sdn Bhd (25%)<br />

Vina Star Motors Corporation (Vietnam) (25%)<br />

Aluminium Alloy Industries Sdn Bhd (19%)<br />

Technomeiji Rubber Sdn Bhd (15%)<br />

Peps-JV Sdn Bhd (10.50%)<br />

Ara Borgstena Sdn Bhd (6.67%)<br />

Others<br />

Yayasan Proton<br />

Lotus Pension Trustees Ltd<br />

Lotus Cars Foundation<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

25


Board of Directors<br />

26<br />

Encik Oh Kim Sun<br />

Datuk Zalekha<br />

Binti Hassan<br />

Dato’ Mohd Nadzmi<br />

Bin Mohd Salleh


Dato’ Haji Syed Zainal Abidin<br />

B Syed Mohamed Tahir<br />

Dato’ Michael<br />

Lim Heen Peok<br />

Tuan Haji Abdul<br />

Jabbar Bin Abdul Majid<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

Tuan Haji Abdul<br />

Kadir Bin Md Kassim<br />

27


Profile of Directors<br />

Dato’ Mohd Nadzmi Bin<br />

Mohd Salleh<br />

Chairman/Non-Independent Non-Executive Director<br />

Aged 55, Malaysian<br />

Dato’ Mohd Nadzmi Bin Mohd Salleh was appointed Chairman<br />

of PROTON on 1 January <strong>2009</strong>. He is also the Chairman of<br />

various subsidiaries and Board Committees within the<br />

PROTON Group of Companies.<br />

28<br />

Dato’ Mohd Nadzmi, who graduated with a Bachelor of Arts in Economics from Ohio University,<br />

United States of America (“USA”), also holds a Bachelor of Science in Chemistry and Mathematics from<br />

Ohio University and a Master of Arts in Economics and Statistics from Miami University, USA.<br />

Dato’ Mohd Nadzmi began his career as a lecturer in the Faculty of Economic Resources and<br />

Agriculture in Universiti Pertanian Malaysia. Thereafter he held various executive positions in<br />

Petroleum Nasional Berhad and Heavy Industries Corporation Malaysia Berhad. He then left to join<br />

Edaran Otomobil Nasional Berhad as Manager in the Marketing Services Department in 1984, and<br />

later assumed the positions of Executive Director and Chief Executive Officer. In 1993 Dato’ Mohd<br />

Nadzmi was appointed Managing Director of Perusahaan Otomobil Nasional Berhad, a post he held until<br />

1996.<br />

Dato’ Mohd Nadzmi is also currently the Executive Chairman of Nadicorp Holdings Sdn Bhd, Express<br />

Rail Link Sdn Bhd, Trisilco Folec Sdn Bhd, and Chairman of J.T. International Berhad. He sits on<br />

the Boards of Ranhill Utilities Berhad, J.T. International Berhad, V.S. Industry Berhad, Konsortium<br />

Transnasional Berhad, Transocean Holdings Bhd and several private limited companies.<br />

Dato’ Mohd Nadzmi has attended all Board Meetings held since his appointment during the Financial<br />

Year. He has no conflict of interest with the Company and does not have any family relationships with<br />

any director and/or major shareholder of the Company. He has had no conviction for any offences<br />

within the past ten (10) years.


PROTON <strong>2009</strong> ANNUAL REPORT<br />

29


Profile of Directors<br />

Dato’ Haji Syed Zainal Abidin<br />

B Syed Mohamed Tahir<br />

Managing Director<br />

Aged 47, Malaysian<br />

Dato’ Haji Syed Zainal Abidin B Syed Mohamed Tahir was<br />

appointed Managing Director of PROTON on 1 January<br />

2006. He also sits on the Boards of various subsidiaries<br />

within the PROTON Group of companies.<br />

Dato’ Haji Syed Zainal Abidin, who graduated with a<br />

Bachelor of Science in Engineering from the University of<br />

Maryland, USA, began his career as a Project Engineer with<br />

Petronas Gas Sdn Bhd in 1987, prior to joining Petroliam<br />

Nasional Berhad in 1992 as the Senior Executive of<br />

Corporate Planning & International Business Development.<br />

He then left to join HICOM Holdings Berhad in 1995, where<br />

he assumed various senior positions in the company.<br />

Dato’ Haji Syed Zainal Abidin lent his expertise to PERODUA<br />

when he was appointed Senior General Manager in 1999.<br />

Subsequently, he was appointed Executive Director of<br />

PERODUA Auto Corporation Sdn Bhd in 2002, and later<br />

promoted to Deputy Managing Director in October 2005.<br />

Dato’ Haji Syed Zainal Abidin has attended all Board<br />

Meetings with the exception of one (1) meeting held during<br />

the Financial Year. He has no conflict of interest with the<br />

Company and has no family relationships with any director<br />

and/or major shareholder of the Company. He has had no<br />

conviction for any offences within the past ten (10) years.<br />

30


Tuan Haji Abdul Jabbar Bin<br />

Abdul Majid<br />

Independent Non-Executive Director<br />

Aged 64, Malaysian<br />

Tuan Haji Abdul Jabbar Bin Abdul Majid was appointed as a<br />

Director of PROTON on 12 April 2004. He is a Fellow Member<br />

of the Institute of Chartered Accountants, Australia, as well<br />

as a member of the Malaysian Institute of Accountants. He<br />

is also a member of the Executive Council of the Malaysian<br />

Institute of Certified Public Accountants (“MICPA”).<br />

Tuan Haji Abdul Jabbar began his career in 1974 as Senior<br />

Manager in the Internal Audit and Organisation<br />

Department of Bank Pertanian Malaysia. In 1977, he<br />

joined KPMG Malaysia as Manager and was admitted<br />

to the partnership two years later. In 1993, he was promoted<br />

to Deputy Senior Partner and was made Senior Partner in<br />

1995, a position he held until his retirement in 2000.<br />

Tuan Haji Abdul Jabbar then joined Malaysia Derivatives<br />

Exchange Berhad in 2001 and retired as Executive Chairman<br />

on 28 February 2004. He was a past president of MICPA.<br />

He was an Adjunct Professor of the Faculty of Economics<br />

and Accounting of the International Islamic University and<br />

a member of the Senate of the Open University Malaysia<br />

Board.<br />

He is currently a member of the Board Audit Committee of<br />

the Company. Apart from PROTON, he also sits on the Boards<br />

of Tradewinds Corporation Berhad (“Tradewinds”), Opcom<br />

Holdings Berhad and Bank Muamalat Malaysia Berhad<br />

(“Bank Muamalat”). He is Chairman of the respective Board<br />

Audit Committees of Tradewinds and Bank Muamalat.<br />

Tuan Haji Abdul Jabbar has attended 8 out of 9 Board<br />

Meetings held during the Financial Year. He has no conflict<br />

of interest with the Company and has no family relationships<br />

with any other director and/or major shareholders of the<br />

Company. He has had no conviction for any offences within<br />

the past ten (10) years.<br />

Profile of Directors<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

31


Profile of Directors<br />

Tuan Haji Abdul Kadir Bin<br />

Md Kassim<br />

Independent Non-Executive Director<br />

Aged 69, Malaysian<br />

Tuan Haji Abdul Kadir Bin Md Kassim was appointed to<br />

the Board of PROTON Holdings Berhad on 10 March 2005.<br />

He serves as the Chairman of the Board Risk Management<br />

Committee. He is also a member of the Board Audit<br />

Committee and Board Disciplinary Committee of the<br />

Company.<br />

Tuan Haji Abdul Kadir holds a Bachelor of Laws Degree from<br />

the University of Singapore. He served in the Malaysian<br />

Administrative and Diplomatic Service and in the Judicial<br />

and Legal Service between 1966 and 1973, holding various<br />

positions. He is currently the Managing Partner of Messrs<br />

Kadir, Andri & Partners.<br />

Tuan Haji Abdul Kadir is a director of Petroliam Nasional<br />

Berhad (“Petronas”), UEM Group Berhad, UEM Land Holdings<br />

Berhad, Suria Capital Holdings Berhad, TIME dotCom Berhad,<br />

Sino Hua-An International Berhad, Danajamin Nasional<br />

Berhad and Cement Industries of Malaysia Berhad. He is also<br />

a Director of a few private companies.<br />

He is Chairman of the Exchange Committee of the Labuan<br />

International Financial Exchange as well as a member of<br />

the Investment Panel of the Lembaga Tabung Haji and<br />

Corporate Debt Restructuring Committee.<br />

Tuan Haji Abdul Kadir has attended all Board Meetings<br />

held during the Financial Year. He has no conflict of interest<br />

with the Company and has no family relationships with any<br />

director and/or major shareholders of the Company. He has<br />

had no conviction for any offences within the past ten (10)<br />

years.<br />

32


Dato’ Michael<br />

Lim Heen Peok<br />

Independent Non-Executive Director<br />

Aged 61, Malaysian<br />

Dato’ Michael Lim was appointed to the PROTON Board on<br />

15 September 2006 and is a Member of the Board Executive<br />

Committee, Board Audit Committee and Board Nomination<br />

& Remuneration Committee. Dato’ Lim also sits on the<br />

Boards of various companies within the PROTON Group.<br />

After graduating with an honours degree in Engineering<br />

from the University of Strathclyde, United Kingdom, Dato’<br />

Lim began his career with the UMW Group in 1975 in<br />

various senior managerial positions. In 1986 Dato’ Lim was<br />

appointed the Managing Director / Chief Executive Officer<br />

of UMW Toyota Motor Sdn Bhd, a joint venture company<br />

between UMW and Toyota Motor Corporation of Japan.<br />

Dato’ Lim retired in 2004.<br />

Currently, Dato’ Lim is the Chairman of Furniweb Industrial<br />

Products Bhd, an export oriented manufacturing company<br />

with plants in Malaysia and Vietnam.<br />

Dato’ Lim has attended 8 out of 9 Board Meetings<br />

held during the Financial Year. He has no conflict of interest<br />

with the Company and has no family relationships with any<br />

other director and/or major shareholders of the Company.<br />

He has had no conviction for any offences within the past<br />

ten (10) years.<br />

Profile of Directors<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

33


Profile of Directors<br />

Datuk Zalekha Binti<br />

Hassan<br />

Non-Independent Non-Executive Director<br />

Aged 56, Malaysian<br />

Datuk Zalekha Binti Hassan was appointed as a Director<br />

of PROTON on 11 February 2008. She is currently the<br />

Deputy Secretary General of Operations at the Ministry of<br />

Finance.<br />

She holds a Bachelor of Arts (Hons) from University<br />

Malaya.<br />

Datuk Zalekha was previously with Konsortium Baja<br />

Nasional Berhad, Tenaga Nasional Berhad, Putrajaya<br />

Holdings, Multimedia Development Corporation (“MDEC”)<br />

and Penang Port Sdn Bhd.<br />

Currently, Datuk Zalekha is a Director of Telekom Malaysia<br />

Berhad and Perbadanan Kemajuan Negeri Selangor<br />

(“PKNS”).<br />

Datuk Zalekha has attended 6 out of 9 Board Meetings held<br />

during the Financial Year. She has no conflict of interest with<br />

the Company and has no family relationships with any other<br />

director and/or major shareholders of the Company. She<br />

has had no conviction for any offences within the past ten<br />

(10) years.<br />

34


Encik Oh Kim Sun<br />

Independent Non-Executive Director<br />

Aged 61, Malaysian<br />

Encik Oh Kim Sun was appointed to the Board of PROTON<br />

Holdings Berhad on 13 May <strong>2009</strong> and Chairman of the<br />

Board Audit Committee on 1 June <strong>2009</strong>.<br />

Encik Oh is a qualified accountant and member of the<br />

Malaysian Institute of Certified Public Accountants<br />

(“MICPA”). He began his career with Coopers & Lybrand<br />

in London and subsequently moved up the corporate<br />

ladder, assuming positions such as Finance Director of Taiko<br />

Plantations Sdn Bhd, Financial Controller of ICI Malaysia<br />

and Finance Manager (Secondment) of ICI’s Headquarters<br />

in London, overseeing Northern Europe. In 1994, he led<br />

the successful management buyout of ICI’s Malaysian<br />

operations and was appointed Group Executive Director of<br />

Chemical Company of Malaysia Berhad until 2003.<br />

Currently Encik Oh serves on the Board of Directors of several<br />

public companies namely, UEM Land Holdings Berhad (“UEM<br />

Land”), Pharmaniaga Berhad (“Pharmaniaga”), Faber Group<br />

Berhad (“Faber”) and Nikko Electronics Berhad (“Nikko”).<br />

He is also a Director of IMPAX Laboratories Inc (“IMPAX”),<br />

a company listed on National Association of Securities<br />

Dealers Automated Quotations (“NASDAQ”).<br />

He is the Chairman of the Audit Committees of UEM Land,<br />

Faber and Pharmaniaga as well as a member of the Audit<br />

Committees of Nikko and IMPAX. In addition, he is the<br />

Chairman of the Nomination and Option Committee of<br />

Nikko and serves on the Nomination and Remuneration<br />

Committee of UEM Land as well as the Investment<br />

Committee of Pharmaniaga.<br />

Encik Oh has no conflict of interest with the Company and<br />

has no family relationships with any other director and/<br />

or major shareholders of the Company. He has had no<br />

conviction for any offences within the past ten (10) years.<br />

Profile of Directors<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

35


PROTON Group Management<br />

Committee Members<br />

Sitting (left to right)<br />

01 Hasnah Binti Ismail<br />

Director,<br />

Group Human Resource Division<br />

Standing (left to right)<br />

04 Tajul Zahari Bin Abu Bakar<br />

Director, Engineering Division<br />

36<br />

02 Dato’ Haji Syed Zainal Abidin<br />

B Syed Mohamed Tahir<br />

Managing Director<br />

05 Claudius Meynert<br />

Director, Export Markets Division<br />

03 Michele Kythe Lim Beng Sze<br />

General Manager,<br />

Group Legal Division<br />

06 Mohamad Shukor Bin Ibrahim<br />

Chief Executive Officer,<br />

Proton Edar Sdn Bhd


07 Dr Wolfgang Karl Epple<br />

Director, Group Quality Division<br />

10 Razif Bin Ahmad<br />

Director, Group Procurement Division<br />

08 Vimala Menon<br />

Director, Finance & Corporate<br />

Affairs Division<br />

04<br />

05<br />

06<br />

07<br />

01 02 03<br />

09 Mohd Nizamuddin Bin Mokhtar<br />

General Manager, Group Secretarial<br />

& Compliance Division<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

08 09 10<br />

37


Other Senior Officers<br />

01<br />

04<br />

38<br />

02 03<br />

Heads of International Subsidiaries<br />

05<br />

10 11 12<br />

01 Muhammad Aris Bin Anuar<br />

General Manager,<br />

Manufacturing<br />

02 Zahari Bin Husin<br />

General Manager,<br />

Product Marketing<br />

03 Hazrin Fazail Bin Haroon<br />

General Manager,<br />

Product Planning<br />

04 Datuk Abdul Razak Bin<br />

K P Dawood Sultan<br />

General Manager,<br />

Group After Sales<br />

05 Peter Anthony Das<br />

General Manager,<br />

Marketing & Branding<br />

10 Michael J Kimberley<br />

Chief Executive Officer,<br />

Group Lotus Plc<br />

11 Brian Collier<br />

Managing Director,<br />

Proton Cars (UK) Ltd<br />

12 John Startari<br />

Managing Director,<br />

Proton Cars Australia<br />

Pty Limited


08 Low Pheng<br />

General Manager,<br />

13 14<br />

06 Dr Badrulhisham Bin<br />

Mohd Ghazali<br />

Senior Manager,<br />

Corporate Planning<br />

07 Muhammad Amyzaddin<br />

Bin Raya<br />

Senior Manager,<br />

Group Corporate<br />

Communications<br />

Group Internal Audit<br />

09 Mohd Amin Bin Putih<br />

Senior Manager,<br />

Group Risk Management<br />

06<br />

08<br />

13 Moses Tan<br />

Managing Director,<br />

Proton Singapore Pte Ltd<br />

14 Ricky Too Heng Keong<br />

President Director,<br />

PT Proton Edar Indonesia<br />

07<br />

09<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

39


Steering Ahead


Steering Ahead<br />

The Company navigates<br />

through challenges and<br />

builds on strengths to<br />

scale new heights in<br />

PROTON’s quest to<br />

become a world class<br />

company.<br />

Innovation in Motion


Chairman’s Statement<br />

42<br />

As the new Chairman of the Company and on behalf of the<br />

Board of Directors, I am pleased to present the <strong>Annual</strong> <strong>Report</strong><br />

and Audited Financial Statements of the PROTON Group for<br />

the Financial Year ended March 31, <strong>2009</strong>.<br />

Industry Overview<br />

The year under review witnessed a tremendous improvement in motor vehicle sales in the<br />

first six months from April 2008 to September 2008. This uptrend, which began from the<br />

second half of 2007, was a welcome relief to the industry but unfortunately the momentum<br />

could not be maintained. After recording peaks of more than 50,000 sales in April, July and<br />

September 2008, the Total Industry Volume (TIV) saw a significant drop of 21% in the second<br />

half of our fiscal year. From October 2008 until March <strong>2009</strong>, monthly TIV struggled to breach<br />

the 40,000 mark due to the global economic meltdown marked by the collapse of major<br />

financial institutions in the United States. This was further compounded by the increase in<br />

petrol prices which reached its apex in October 2008 followed by the customary slow months<br />

of November and December.<br />

Despite the lagging industry sales in the second half of the year under review, the Malaysian<br />

Automobile Association’s (MAA) cautiously optimistic forecast of 510,000 for 2008 was<br />

decisively and pleasantly surpassed by a 7% margin when the TIV breached the 500,000 mark<br />

only for the second time when it recorded its second highest number in history of 548,115.<br />

In terms of segmentation, the performance of passenger car sales was simply<br />

record-breaking. MAA’s careful projection of 463,000 units was convincingly exceeded when<br />

the passenger car TIV registered sales of 497,459; the highest number achieved ever, an<br />

improvement of more than 12% compared to 2007, driven mainly by the positive consumer<br />

sentiments during the first nine months of 2008.<br />

Primary factors that contributed to the resurgence of the industry included the introduction<br />

of new models at highly competitive and consumer-friendly prices; attractive and creative<br />

financing schemes for car buyers as a result of aggressive sales campaigns; and a strong<br />

economic growth of 5.75% in 2008.


Dato’ Mohd Nadzmi Bin Mohd Salleh<br />

Chairman/Non-Independent Non-Executive Director<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

43


Chairman’s Statement<br />

44<br />

Moving forward, MAA has forecasted a decrease in TIV to 480,000 for <strong>2009</strong> or a 12.4%<br />

decline, with passenger car TIV also estimated to shrink to 436,800 or a drop of 12.2% over<br />

2008. Although cautious, the forecast is well founded on the current global financial and<br />

economic climate, reiterated by the contraction of GDP growth. Other factors that might<br />

negatively impact car sales are the drastically fluctuating oil and commodity prices as well<br />

as unfavourable FOREX rates.<br />

Be that as it may, we are grateful for the Government’s recent announcement in March <strong>2009</strong><br />

recognising the automotive sector as being among the major industries with potential for<br />

further development, in light of its contribution to the growth of the nation. As part of the<br />

Second Stimulus Package, the Government was cognisant of the less than encouraging sales<br />

performance in the automotive industry, particularly in the second half of the year under<br />

review, with many companies in the automotive eco-system facing difficulties. In view of<br />

this, the Government generously allocated an additional RM200 million to the Automotive<br />

Development Fund to continue supporting the development of the automotive industry,<br />

in particular the vendor community, as well as to establish the Automotive Institute of<br />

Malaysia.<br />

PROTON at Hari Peneroka, Felda Maokil.<br />

To further underline its commitment to the sustainability of the industry, the Government,<br />

in a joint effort with the private sector, agreed to assist with the auto-scrapping scheme<br />

for PROTON and PERODUA. Under the scheme, a discount of RM5,000 will be given to<br />

car owners who trade in their cars of any make which are at least 10 years old for the<br />

purchase of new cars. The Government will finance part of the discount borne by PROTON<br />

or PERODUA. This scheme is intended to stimulate car sales as well as increase the safety and<br />

roadworthiness of the vehicles currently on the road, whilst reducing carbon emissions.<br />

Additionally, PROTON remained true to its philosophy of producing the right car at the right<br />

time, price and market, in our aspiration to become a regionally competitive automotive


Chairman’s Statement<br />

company by creating value and earning customers’ trust through the quality and innovation<br />

of our products and people.<br />

We are aware that there is an increasing demand for compact vehicles which are<br />

competitively priced, economical, efficient and safe and on this premise, PROTON will<br />

continue to be creative and innovative in our sales and marketing strategies while offering<br />

products that cater to the needs of today’s consumers.<br />

Financial Performance<br />

The markedly improved market condition during the first half of the year under review saw<br />

an improvement in terms of sales and revenue for PROTON. With sales increase of 9%, our<br />

revenue was positively impacted with an increase of 15% compared to 2008.<br />

Nevertheless, we are mindful of the challenges to be faced in the next financial year and<br />

beyond. The gloomier second half of the year under review was a reflection and clear<br />

indication of the foreseeable future, which will be tough in light of the financial crisis<br />

which is greatly impacting the global automotive industry.<br />

In light of this, our immediate and prime concern is to reinforce PROTON’s foundation and<br />

strengthen its balance sheet in order to confidently strive forward and overcome obstacles<br />

in order to focus on and aggressively enhance our export programme.<br />

Accordingly, for the financial year ended 31 March <strong>2009</strong>, PROTON recorded a loss after tax<br />

of RM301.8 million albeit on the back of improved revenue of RM6.5 billion. This decline was<br />

largely due to the one-off exceptional provision for the impairment of property, plant and<br />

equipment and inventory write-down for certain models impacted by declining demand.<br />

Additionally, PROTON’s financial performance for the second half of the financial year was<br />

also adversely affected by the accelerated amortisation of dies and jigs for certain models<br />

as well as higher commodity prices, increased costs of components and raw materials which<br />

arose from higher foreign currency exchange rates, particularly, the Japanese Yen and the<br />

US Dollar, coupled with allowance for doubtful debts.<br />

On a more positive note, the Group’s cash and cash equivalents as at 31 March <strong>2009</strong> was<br />

maintained close to the RM1 billion mark. This was after taking into account the various<br />

research and development (R&D) expenditure undertaken during the financial year to<br />

develop its recently launched first home grown multi-purpose vehicle, the Exora; initiatives<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

45


Chairman’s Statement<br />

46<br />

to take our successful Saga and Persona models into international markets; launch of product<br />

refreshers, namely the Persona SE and Satria Neo CPS; and commitment for powertrain<br />

development, further product refreshers, as well as new product introduction.<br />

In addition, PROTON has received an R&D grant from the Government amounting to<br />

RM81 million, under the National Automotive Policy (NAP), in recognition of the Group’s<br />

investment in R&D amounting to RM162 million.<br />

Dividends<br />

An interim dividend of 5 sen (less income tax) was declared on 27 November 2008 when<br />

PROTON announced the financial results for the second quarter ended 30 September 2008.<br />

The said dividend was paid to shareholders on 14 January <strong>2009</strong>.<br />

In view of the need to ensure that PROTON is viably strengthened and able to achieve longterm<br />

and sustainable growth, the Board of Directors is not recommending the declaration<br />

of any further dividends for the financial year ended 31 March <strong>2009</strong>. With improved<br />

profitability in the future, the Board expects to once again be able to recommend a suitable<br />

dividend payment.


Corporate Developments<br />

Expanding Product Range<br />

Chairman’s Statement<br />

PROTON has during the course of the year under review, carried out various strategic and<br />

tactical initiatives aimed at reinforcing the foundation for future growth.<br />

Within the PROTON Group, Lotus Group International Limited (“Lotus”) unveiled the<br />

much-awaited Evora at the London Motor Show. Working on the concept of “The Practical<br />

Lotus Sportscar”, the Evora is the world’s only 2+2 mid-engined vehicle, powered by a 3.5<br />

litre V6 engine. With almost 300 deposits received prior to the price announcement and<br />

having received rave reviews from international motoring media, the Evora is well-placed<br />

to establish itself as the standard or benchmark in its car segment. To date, the Evora is<br />

in full production and expected to contribute positively to Lotus’ bottom-line in the near<br />

future.<br />

The Evora.<br />

A noteworthy mention is the involvement of a team of Malaysian engineers in key areas<br />

of the Evora project. Their participation not only brought an added dimension to the<br />

development of the Exora but further propagated knowledge sharing, thereby creating<br />

invaluable synergies within the Group. Invariably, the close working relationship between<br />

our Malaysian engineers and their Lotus counterparts will be a significant factor in creating<br />

ever-more competitive and appealing PROTON vehicles, moving forward.<br />

On this score, the Exora is already blazing new trails for PROTON since its official launch in<br />

April <strong>2009</strong>. Being Malaysia’s very first MPV and PROTON’s latest addition to its stable, the<br />

Exora is proudly carrying our flag with its well thought out design, good built quality and<br />

robust safety features. To date, the Exora has surpassed even the most demanding market<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

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Chairman’s Statement<br />

The Exora launch was officiated by the Prime Minister YAB Dato’ Sri Mohd Najib Bin Tun Abdul Razak in the presence of PROTON<br />

Adviser YABhg Tun Dr Mahathir Mohamad.<br />

48<br />

expectations. In terms of quality, the Exora is PROTON’s first model to breach the 80% CFC<br />

(Concern Free Car) level, continuing the uptrend which started with the Persona (at 31.8%<br />

CFC level) and was conclusively surpassed by the Saga, which recorded a staggering CFC<br />

level of 77.8%.<br />

I believe the success of the Exora will contribute positively to the Group’s bottom-line in<br />

the near future, and to sustain long-term growth, we will continue to take the next leap<br />

forward in terms of creativity, innovation and quality when it comes to introducing new<br />

products, both in the local and international markets.


Developing New Products<br />

Chairman’s Statement<br />

To surmount a challenging industry and to appeal to an ever-discerning marketplace,<br />

PROTON must continue to produce exciting, market-centric, value-for-money products to<br />

win over the hearts of the consumers. In this respect, PROTON has embarked on various<br />

programmes to enhance its product line-up, with refreshers for the Saga, Persona, Waja<br />

and Gen.2 planned for the next financial year. Further ahead, plans are in place for the<br />

Waja and Perdana replacement models targeted to revitalise the hugely successful but<br />

aging models.<br />

To underline PROTON’s global competitiveness and to reaffirm our global reach, we have<br />

also embarked on a global small car programme which is crucial in our efforts to establish<br />

PROTON in the overseas market. Conceptually, this vehicle will be a competitively priced,<br />

small and trendy hatch, with a small capacity engine that meets all emission standards.<br />

At the same time, PROTON is also mindful that it has to enhance its powertrain to suit the<br />

needs of today’s regulatory requirements and the demands of a growing environmentallyfriendly<br />

and cost-conscious customer base. To this end, PROTON, together with Lotus,<br />

kicked off the aptly named Phoenix Project to ensure that our powertrain offerings will<br />

satisfy these needs and perfectly complement our cars.<br />

Expanding Exports<br />

PROTON continued to forge ahead in our quest to expand our reach and product offerings<br />

in key export markets during the year under review. To do otherwise would be detrimental<br />

to the Group given that our long-term success hinges on the brand’s ability to sell more cars<br />

well beyond the boundaries of our local market.<br />

We are well aware that the operating landscape for the passenger car industry globally<br />

will invariably be impacted by the global economic crisis. Fortunately, our export strategy<br />

over the past few years has been to focus on high-growth markets regionally and selected<br />

emerging markets, namely ASEAN, China, India, and the Middle East–North Africa; many<br />

of which are markets that have been relatively resilient from the fallout of the economic<br />

crisis.<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

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Chairman’s Statement<br />

50<br />

In line with this export strategy, our locally-acclaimed Persona was successfully launched<br />

in Brunei, Australia, Indonesia, Saudi Arabia, Egypt and Syria during the fiscal year. The<br />

response in these markets has been and continues to be encouraging, to say the least. This<br />

positive support can be attributed to the growing recognition of the PROTON brand in<br />

these countries, the stylish and high-value attributes of the Persona, as well as excellent<br />

distribution and customer support.<br />

Strategic Initiatives Moving Forward<br />

Collaborations<br />

Minister of International Trade and<br />

Industry, YB Dato’ Mustapa Bin<br />

Mohamed visits PROTON.<br />

In furtherance of the Asian Multi-Local OEM (AMLO) strategy, PROTON collaborated<br />

with Saipa Co. of Iran to explore the possibility of joining forces in the areas of engine<br />

manufacturing, model development and R&D. The agreement will pave the way for<br />

PROTON to further develop its technology export initiatives, specifically for the Iran-Middle<br />

East markets.<br />

Still on Iran, which is one of the largest car markets in that region, PROTON has also signed<br />

an agreement with Zagross Khodro (Zagross) for the supply of automotive parts to the<br />

latter, our sole distributor in Iran. This is the third in a series of agreements, following the<br />

licensing, technical assistance and equipment purchase agreements, which allows Zagross<br />

to assemble the Gen.2 through a completely-knocked-down (CKD) arrangement. The first<br />

production of the model commenced in April <strong>2009</strong> at Zagross’ assembly plant in Borujerd<br />

city, southwest of Iran.


Chairman’s Statement<br />

In China, PROTON has shipped more than 4,000 completely built-up Gen.2 units to<br />

Youngman. After the initial trial run in December 2008, the CKD supply and operations has<br />

commenced, opening a new chapter for PROTON in China.<br />

With Mitsubishi Motors Corporation (MMC) of Japan, PROTON entered into a product<br />

collaboration arrangement for the development of a new vehicle, which is targeted to hit<br />

the streets sometime in the near future. We certainly hope that this rekindled relationship<br />

with MMC will be mutually beneficial and at the same time accelerate PROTON’s product<br />

and quality programmes.<br />

PROTON Edar Sdn Bhd and Edaran Otomobil Nasional Berhad inked a new<br />

Master Dealer Agreement in May <strong>2009</strong>.<br />

Innovation in Motion<br />

PROTON is aware that change, driven by technological advancement, environmental<br />

awareness, increasing fuel prices, fuel shortages and ultimately consumer needs and<br />

demands, is coming. Zero emission vehicles, as opposed to vehicles based on the internal<br />

combustion engine, conventional or otherwise, may soon be the order of the day. As more<br />

and more companies are scrapping their hydrogen programme, a pure electric vehicle or<br />

PEV seems to be the only viable alternative to achieve zero emission.<br />

Environmentally, it releases almost no air pollutants and there is less noise pollution than<br />

a vehicle powered by an internal combustion engine and potentially, with the proper<br />

infrastructure, it can be very inexpensive to run and maintain.<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

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Chairman’s Statement<br />

52<br />

For small global players like PROTON, this is a window of opportunity for us to close the gap<br />

on the global giants, as no one has the clear advantage. OEMs with heavy investment in<br />

conventional internal combustion engines see the electric technology as a threat, whereas<br />

small players can seize this opportunity to catapult into the global arena. In view of this,<br />

PROTON has taken the first step by entering into a strategic relationship with Hong Kongbased<br />

Detroit Electric Holdings Ltd for the licensing and provision of our products and<br />

manufacturing services with the objective of mass producing PEVs for the United States<br />

and European Union markets.<br />

PROTON entered into a strategic partnership with Detroit Electric to manufacture<br />

pure electric vehicles.<br />

Prospects<br />

As we enter <strong>2009</strong>, the global automotive industry is facing one of its stiffest challenges<br />

ever in history. The denominators for most of the OEMs in the world today are declining<br />

sales, tighter credit, increased global competition, higher cost of raw materials, and until<br />

recently, rising petrol prices, and growing consumer demand for more fuel-efficient vehicles<br />

are driving a transformation of the industry across its entire value chain.


Chairman’s Statement<br />

The Detroit 3 (General Motors, Ford and Crysler) is in trouble and due to its intimate<br />

symbiotic relationship with the global automotive industry, there is no question that the<br />

automotive industry, is in turmoil. Their struggles will impact the OEMs around the world<br />

and as the financial crisis worsens, impacting OEMs, dealers and consumers, we will see<br />

a decline in consumer demand. Unlike previous years, when slow growth in the United<br />

States, Western Europe and Japan was offset by increased growth in the emerging markets<br />

of Russia, China, Eastern Europe and India, the global financial instability may result in<br />

declining sales in these emerging markets as well. And with declining sales, the entire ecosystem<br />

will be impaired.<br />

Thus, cash conservation and generation is imperative for PROTON and all players in the<br />

industry. We have to be vigilant and put cost-cutting measures in place. Additionally,<br />

initiatives that increase efficiency and disposal or shuttering of non-core assets and<br />

operations must be promoted and executed.<br />

Fuel efficiency will be the new buzz; small will be big and big will be small. As mentioned<br />

earlier, alternative fuel and green technology cannot be sidelined. Although a PEV will<br />

take some time in getting to the market and achieving commercial viability, in-roads<br />

have already been made. As more and more OEMs, traditional or otherwise, embrace the<br />

PEV, the desired scale could be achieved to meet the desired end commercially, and more<br />

importantly, environmentally. The secret to success is in the battery technology. The more it<br />

can store, the faster it charges, the more exciting the business model will become.<br />

Impaired by the credit crunch, we will see more creative and innovative collaborations<br />

between OEMs such as joint developments of platforms and powertrains or component<br />

sharing or capacity utilisation. Smart partnerships based on an asset light approach as<br />

propounded by our AMLO strategy are appropriate in the current economic situation.<br />

In short, there will be tough times ahead for the industry and for PROTON. However, with<br />

green shoots of an economic recovery emerging and the Government’s stimulus package<br />

coming on stream, coupled with a revival in consumer confidence in the PROTON brand<br />

driven by aggressive quality initiatives, as well as by placing ourselves on a firmer financial<br />

footing with the one-off exceptional provision made for the year under review, we are<br />

confident that PROTON will be able to weather this economic storm. We aim to do this<br />

by maintaining our focus on establishing ourselves as a truly global OEM in terms of sales,<br />

profitability, products, services, quality and capabilities.<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

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Chairman’s Statement<br />

54<br />

The Exora is a testament of PROTON’s continued commitment to excellence. With the<br />

expansion of our product portfolio beyond our traditional passenger car segment, the<br />

Exora, together with the Persona and Saga, are expected to be significant contributors to<br />

PROTON’s growth.<br />

The Prize Presentation for the MPV Naming Contest.<br />

Acknowledgement<br />

We are at the cusp of a potentially dramatic change in the global automotive industry.<br />

With the Detroit companies facing a bleak future and other global automotive giants<br />

facing an unprecedented state of affairs, PROTON’s future, albeit testing, remains firmly<br />

in our hands. Responding to the difficult 2006/07 financial year with five consecutive<br />

profitable quarters and then to be faced with the current global economic meltdown,<br />

is discouraging and exigent. But at the core of PROTON we have people – our greatest<br />

assets – without whom our past would be unremarkable and our future unsustainable.<br />

For that reason alone, on behalf of the Board of Directors, I wish to convey our sincerest<br />

of appreciation to members of the PROTON family at all levels and across various functions<br />

and countries and to our extended PROTON family – our sales/service dealers and vendors;<br />

as well as our business partners domestically and internationally, for your perseverance<br />

and dedication throughout the challenges of the last few years. I am certain that we will<br />

continue as one to ensure our sustainability, relevancy and rightful place in history.<br />

On behalf of PROTON and its Board of Directors, I would also like to extend our thanks<br />

and appreciation to my predecessor, YBhg Dato’ Mohammed Azlan Bin Hashim, for his<br />

invaluable leadership and guidance during his years of service to the Group.


Flagging off the convoy in conjunction with Malaysia’s participation in the<br />

Singapore Open Super Series this year, with Badminton Association of Malaysia.<br />

Chairman’s Statement<br />

At the same time, my sincerest appreciation goes out to our Board of Directors for its<br />

vision and commitment to guide PROTON in achieving our strategic objectives. We are also<br />

grateful for the support shown by our shareholders and confident that we will continue to<br />

strive ahead to enhance shareholder value in the long term.<br />

Our appreciation and gratitude also goes out to all our customers around the globe,<br />

as without your support, feedback, comments and criticisms, PROTON would not have<br />

been able to achieve what it has in the relatively short period of time, in becoming a<br />

full-fledged OEM. Rest assured we will strive to become a badge that owners are proud to<br />

own.<br />

Finally, we would like to extend our sincerest gratitude to our Prime Minister YAB Dato’<br />

Sri Mohd Najib Bin Tun Abdul Razak; our adviser YABhg Tun Dr Mahathir Mohamad;<br />

our former Prime Minister YABhg Tun Abdullah Haji Ahmad Badawi; and the Malaysian<br />

Government for their continued support and guidance of PROTON and the Malaysian<br />

automotive industry during these tumultuous times. Without this support, our progress<br />

and the growth of the industry would have been greatly stifled and impaired.<br />

Thank you.<br />

Dato’ Mohd Nadzmi Bin Mohd Salleh<br />

Chairman<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

55


Powering Growth


Powering Growth<br />

Opportunities abound<br />

for PROTON to bring<br />

innovation to life through<br />

the harmonious blend of<br />

technology, engineering,<br />

and manufacturing in<br />

products of quality.<br />

Innovation in Motion


Managing Director’s Review<br />

58<br />

In reviewing the previous financial year, I am confident that<br />

PROTON remains well on-track to achieve its aim of becoming<br />

a world-class car manufacturer. This confidence stems from<br />

the fact that the Group has again proven its ability to design<br />

and manufacture products from start to finish that are well<br />

received by the market.<br />

Furthermore, we have made tangible progress in the area of quality, which is vital to the<br />

brand’s long-term growth and consumer acceptance. This was supported by a focused<br />

approach to drive greater cost efficiencies throughout our value chain while strengthening<br />

our vendor base and distribution network in an effort to enhance PROTON’s overall business<br />

eco-system.<br />

Collectively, these measured steps are integral to pushing PROTON to greater heights of<br />

success. Given that the industry’s current operating conditions may seem daunting and<br />

challenging both internally as well as externally, we must not lose sight of what has been<br />

achieved and keep our eyes firmly on the longer-term objectives.<br />

Whilst we have made progress, the journey still continues, and stakeholders can rest assured<br />

that the milestones achieved during the past years provide a positive indication that the<br />

future indeed looks encouraging for the Company and the brand.<br />

Product<br />

As a full-fledged automaker, PROTON is defined by its products. Hence, throughout<br />

the Group’s operational spectrum, we ensure that our products are conceptualised,<br />

manufactured and delivered in a way that will positively impact our customers experientially.<br />

In this respect, we have always believed that the value of the PROTON brand is in the sum<br />

of lasting impressions that we make on our customers.


Dato’ Haji Syed Zainal Abidin B Syed Mohamed Tahir<br />

Managing Director<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

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Managing Director’s Review<br />

60<br />

Thus, it is on this very basis that our nation’s first multi-purpose vehicle (MPV), the PROTON<br />

Exora, was developed. Catering to the needs of the contemporary Malaysian family, the<br />

PROTON Exora is an appealing blend of style, practical functionality, value-for-money and<br />

superior safety.<br />

The name for PROTON’s first MPV was unveiled in February <strong>2009</strong> following a Naming Contest.<br />

The highly encouraging response we have since received for the Exora todate underscores<br />

PROTON’s ability to develop winning products that will contribute positively to our bottomline.<br />

On the same note, our existing stable of vehicles, namely the Persona and Saga, were<br />

recognised for their winning qualities and values during the past year.<br />

We have what it takes to develop products that appeal to customers but in order to sustain<br />

top-line growth, we must make sure that our existing product range continues to do well<br />

in the highly competitive environment of today.


Managing Director’s Review<br />

With this in view, we have updated and refreshed key models during the year under review.<br />

These include a Special Edition version of the Persona, which was introduced to enthusiastic<br />

response, and a “sportier” Satria Neo that captured the imaginations of trendy Malaysians.<br />

In addition, we developed several variants for our new Saga model to cater to niche but<br />

sizeable markets.<br />

Our acquisition of Lotus remains a valuable investment for us as we continue to further<br />

explore and utilise their engineering advancements and technologies to enhance our<br />

products and manpower skills. We have made positive progress in our technology transfer<br />

projects with Lotus, such as in vehicle driving dynamics, development of the electric vehicle,<br />

as well as powertrain and CamPro engine development.<br />

As we move forward, PROTON will maintain its momentum to introduce new products<br />

while updating our existing range. We will continue to invest in research and development<br />

as well as extensive market surveys to ensure that we keep on delivering products that<br />

are relevant. Product development projects include the incorporation of improved new<br />

technologies into our vehicles as well as exploration of new and alternative technology<br />

such as hybrid and electric vehicles.<br />

In summary, we aim to achieve a stable of well-proven and well-received products that will<br />

enable the brand to seize market share at home as well as abroad.<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

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Managing Director’s Review<br />

62<br />

Quality<br />

Continuous quality improvement remains the mainstay for PROTON. While tangible results<br />

have been achieved over the years, as reflected in the significant reduction in customer<br />

concerns ratio for our vehicles, complacency in this area is not an option for the Group.<br />

During the year under review, various quality improvement activities were carried out<br />

throughout the organisation. We reintroduced a Group-wide Quality Campaign to drive<br />

home the importance of quality in the hearts and minds of PROTON’s management,<br />

employees as well as business partners. Quality improvement is a comprehensive process<br />

that has to transcend all aspects of our business in order to garner results.<br />

Additionally, we have taken significant measures to improve on customer engagement<br />

programmes, by increasing customer-focused activities and reaching out in order to acquire<br />

their views, suggestions and complaints as part of our improvement process.<br />

The financial year under review also saw the Group making headway with our customers<br />

by enhancing the quality of our customer-relations management (CRM). Our end-users can<br />

be our brand champions if they come away with a positive experience after every single<br />

interaction with the brand, including cases where we have to address concerns or issues.<br />

Also, in line with our aim to be more responsive to our customers, we have remained<br />

committed to our PROTON i-CARE customer service programme with the launch of the<br />

10th Servis Mesra outlet in Damansara Jaya, Selangor, in the second half of 2008. This<br />

programme is a key platform to enable us to deliver high quality after-sales services, which<br />

is paramount to building long-term brand equity.<br />

The focus on quality improvement was<br />

further enhanced during the Financial<br />

Year.


Cost Efficiency<br />

Managing Director’s Review<br />

Cost management has become all the more important in this challenging operating<br />

environment where lower demand has been exacerbated by the increased cost of raw<br />

materials and components.<br />

In view of this, PROTON continued to strengthen collaborations within our product<br />

planning and development, manufacturing assembly, procurement and cost control<br />

departments to minimise wastage while maximising cost efficiencies. At the core of our<br />

cost efficiency measures is the reduction of the Bill of Materials (BOM) cost such as in<br />

carrying out global sourcing for major material suppliers beyond Malaysia. We have been<br />

identifying opportunities to tap into the supply chain of these major suppliers to reap the<br />

benefits of lower material costs.<br />

Apart from that we have also carried out development programmes for our existing<br />

vendors to improve and expand their manufacturing competency to include research and<br />

development capabilities. By reducing their costs of product development outsourcing, the<br />

vendors will be able to offer competitive prices of parts and materials not only to PROTON<br />

but to other major automotive players within and outside the country.<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

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Managing Director’s Review<br />

64<br />

For material and parts sourcing, we have started to develop benchmarking and best<br />

practices guidelines in order to stay comparatively at par in terms of our procurements<br />

with other players within the industry.<br />

In addition, PROTON is committed to utilising a systematic decision-making process<br />

termed Value Analysis/Value Engineering or VAVE to secure raw materials and<br />

components at the greatest value, as opposed to cost, which will ultimately provide<br />

a long-term cost advantage to the Group.<br />

Domestic Market<br />

Operational cost efficiencies can also be derived from a strengthened distribution network.<br />

A new Master Dealership Agreement signed between our distribution arm PROTON Edar<br />

Sdn Bhd and Edaran Otomobil Nasional Berhad (EON) to rationalise the sales and services<br />

network of PROTON vehicles certainly emphasises this fact.<br />

The rationalisation aims to effectively reduce the number of sales outlets from 282 to 191<br />

and service outlets from 361 to 214 by end of <strong>2009</strong>. The exercise will not only result in costsavings<br />

but improvements in the efficiency and productivity of our dealer network ecosystem.<br />

PROTON will have a unified and strengthened marketing, distribution and after-sales<br />

network, thus allowing us to compete more effectively and efficiently in the competitive<br />

marketplace of today. Ultimately we seek to improve on our customer satisfaction index<br />

(CSI) and service satisfaction index (SSI) not only in terms of ensuring better quality services<br />

but also greater efficiency in logistics arrangements.<br />

Export<br />

Apart from the local market, we have begun a more aggressive approach to capture export<br />

markets as defined under the Asian Multi-Local OEM (AMLO) strategy, namely, ASEAN,<br />

China, India and the Middle East-North Africa (MENA). We continue to concentrate on<br />

these high-growth regional markets for economies of scale and plan to make further inroads<br />

into these markets by leveraging on pre-existing trade and cultural linkages with<br />

Malaysia.


Launch of Persona and Gen.2 IAFM in Egypt in November 2008.<br />

Managing Director’s Review<br />

During the year, we launched the Persona in Egypt, Saudi Arabia, Oman and Syria, as well<br />

as Indonesia. We also launched the Persona CNG and the Satria Neo CPS in Thailand, while<br />

we introduced the Saga in Brunei.<br />

In December 2008, we concluded a series of agreements with Zagross Khodro (ZK) of Iran<br />

which will allow ZK to assemble the PROTON Gen.2 model through a completely-knockeddown<br />

(CKD) arrangement in Iran. The agreement signifies our continued commitment to<br />

the vast Iranian market as well as the overall export market.<br />

PROTON will further strengthen export programmes particularly in ASEAN, China and the<br />

Middle East. We plan to introduce the Saga and Exora in all overseas markets in the very<br />

near future.<br />

Vendor Base<br />

Concurrently with the rationalisation of our distribution network, PROTON also made<br />

efforts to consolidate the vendor base with the aim of bolstering cost efficiencies and<br />

quality improvements.<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

65


Managing Director’s Review<br />

66<br />

As at the end of March <strong>2009</strong>, our direct or first-tier vendors stood at a total of 221 compared<br />

to 260 in our 2006 financial year. The consolidation of our vendor network enables the<br />

Group to build stronger, more meaningful relationships with capable and competent<br />

vendors. In turn, we can leverage on greater economies of scale, while enhancing overall<br />

delivery quality.<br />

The vendor community will continue to play a very significant role in our journey forward.<br />

PROTON is committed to working even more closely with the vendors in order to improve<br />

their capability, efficiency and efforts in reducing the cost of components in the next<br />

financial year.<br />

PROTON also remains true to its Early Vehicle Involvement programme where vendors are<br />

encouraged to participate in the vehicle conception stage. The input we have received<br />

during this stage for the Persona, Saga and Exora have proved to be invaluable especially<br />

in the areas of component supplies and managing cost efficiencies.<br />

Moving Forward<br />

For us, the road ahead will continue to be challenging. The passenger car sector locally and<br />

around the world, including the markets PROTON has gained a foothold in, will continue<br />

to see softened demands as the pace for economic recovery remains uncertain.<br />

PROTON will have to be more assertive in communicating its products’ unique selling<br />

propositions to its markets both locally as well as internationally. Offering the “right car”<br />

at the “right time” and at the “right price” will have a universal appeal throughout all<br />

markets.<br />

We will also continue to look in detail at our entire business value chain as we search for<br />

innovative solutions to derive greater cost efficiencies. We will keep working with and<br />

encouraging our vendors and distributors to play an integral role in this area.<br />

At the same time, PROTON will continue to invest in human capital development by<br />

providing adequate training programmes to our workforce. The people in the Company<br />

must be fully exposed to best business practices in order to support our drive to build our<br />

presence in the export markets.


The media preview of Satria Neo CPS.<br />

Nevertheless, we believe that there are significant opportunities even during challenging<br />

times. The PROTON Group will work collectively as one to seize these opportunities and<br />

accelerate the brand to become one that is respected for its product and service quality.<br />

We have the foundation and nothing is impossible if we put our minds together towards<br />

enhancing the growth of the Company.<br />

On this note, I am pleased to present to you our Operations Review that highlights key<br />

developments and initiatives undertaken in the Group’s core areas during the year under<br />

review.<br />

I hope that you will find the Review informative and that it provides you with a clearer<br />

picture of our achievements and prospects todate.<br />

Thank you for your continued support of PROTON.<br />

Dato’ Haji Syed Zainal Abidin B Syed Mohamed Tahir<br />

Managing Director<br />

Managing Director’s Review<br />

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Operations Review<br />

Engineering Services<br />

The cornerstone of any successful automotive company<br />

ultimately rests in the company’s engineering prowess.<br />

68<br />

It is the foundation that drives product development and innovation which are integral to<br />

enabling an automaker to not only survive but to thrive in this ever-challenging operating<br />

environment.<br />

Based on this premise, PROTON has remained committed towards advancing its engineering<br />

capabilities during the year under review. This was achieved via a steadfastness to<br />

pushing the envelope in developing new models and refreshing existing products, while<br />

continuously making progressive headway in research and development (R&D) as well as<br />

technical aptitude.<br />

Knowing Our Markets<br />

While PROTON continued efforts to shorten its learning curve on the engineering front,<br />

we were also mindful of keeping our customers’ needs in mind as we invested our energies<br />

in strengthening the Company’s engineering capacity. But no matter how good our<br />

engineering abilities, PROTON cannot develop a successful product without understanding<br />

our end-users.<br />

As such, throughout the past year, the Group deployed several teams of R&D engineers<br />

and technicians to key export markets, namely the Middle East, South Asia, South East Asia<br />

and China. The mission was to garner as much end-user details as possible including driving<br />

habits, road and weather conditions, as well as the needs and preferences of the individual<br />

markets.


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Operations Review<br />

Product Development<br />

The Group’s financial year under review was punctuated by a historic milestone when we<br />

introduced the Exora, the first PROTON multi-purpose vehicle (MPV). In addition, the past<br />

year also saw a series of product refreshments to our existing line of vehicles that were<br />

tailored to appeal to an even broader market segment.<br />

Exora<br />

The Exora is a testament to the coming-of-age of the Group’s R&D and engineering<br />

capabilities. The model is the first in the Company’s 26-year history to be built without the<br />

feasibility prototypes and in a record time span of 18 months, which was a feat in itself.<br />

The Exora is PROTON’s answer to the booming Malaysian MPV market and it was built<br />

around our very own well-received CamPro CPS 1.6 liter engine. It features a hydro-formed<br />

sub-frame and lightweight front-end module as well as tailored blanked body parts which<br />

are able to reduce the overall vehicle weight while significantly improving its safety<br />

performance. Having surpassed all European crash regulations, the Exora is at par with the<br />

other MPVs in the market.<br />

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At the same time, the Group’s R&D homologation team worked tirelessly to keep abreast<br />

of regulatory and certification requirements in key markets. Collectively, the information<br />

gathered will be integral to ensuring that we develop products that are well in line with<br />

the markets’ needs.


While the Exora is technologically sound, it was also developed with the end-user in mind.<br />

Based on the “car for the people” concept, the Exora was designed to carry seven adults in<br />

an exceptionally comfortable and roomy interior that has separate air-conditioning vents,<br />

a must-have in hot climates.<br />

All in all, the Exora was created for practical daily use. It is meant to be safe on the<br />

road and withstand the rigours of everyday driving, while providing the space required<br />

for contemporary families of today. The Exora has already hit a chord with Malaysians<br />

and we expect it to continue surpassing expectations despite the challenging economic<br />

circumstances in other markets as well.<br />

The country’s first MPV, the Exora, made its debut in April <strong>2009</strong>.<br />

Operations Review<br />

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Operations Review<br />

Product Refreshments<br />

Persona SE<br />

The Persona, which was introduced in 2007, continues<br />

to receive encouraging support from its market<br />

segments. This is a reflection of its robust builtquality<br />

as well as appealing contemporary lines and<br />

contours.<br />

To sustain and leverage on the interest in this winner,<br />

PROTON introduced the enhanced Persona Special<br />

Edition (SE) in August 2008. The newly elegant SE is<br />

powered by the CamPro IAFM Engine which offers a<br />

smoother torque curve. At the same time, its interior<br />

has been enhanced with leather seats, steering wheel<br />

wrap as well as new gear knob and trims. The SE also<br />

features several must-have gadgets such as racinginspired<br />

meter and dials, auto cruise control and GPS<br />

navigation kit.<br />

Meanwhile, the exterior of the SE boasts a stylish body<br />

kit, smoked headlamps, silver matte door handle,<br />

front and rear garnish, and new alloy-rim designs.<br />

Overall, the Persona SE provides end-users with valuefor-money<br />

comfort and premium accessories.<br />

72<br />

Saga NGV<br />

Sky-rocketing petrol prices in 2008 propelled the<br />

rise of the economically practical natural gas vehicle<br />

(NGV). While petrol prices have since plunged<br />

dramatically, prices are expected to strengthen in<br />

the long run, marking positive prospects for the NGV<br />

market.<br />

On this score, PROTON has been investing time and<br />

effort in NGV development programmes focused on<br />

the Saga since 2007. This initiative came into fruition<br />

with the launch of the Saga NGV variant, which is<br />

powered by a 1.6L CamPro IAFM engine.<br />

Being a specially-configured NGV, as opposed to an<br />

add-on or “modified” version most commonly seen<br />

on the road, the Saga NGV is able to cater to the<br />

growing NGV demand from both commercial and<br />

private car users locally and internationally.


Saga 1.6L Taxi<br />

In line with the new regulation that requires all<br />

Malaysian taxis to be powered by engines above<br />

1500cc, PROTON successfully developed a new product<br />

variant, the Saga 1.6L, during the financial year. The<br />

Saga 1.6L features the CamPro 1.6L IAFM engine,<br />

which is well-suited for the demanding requirements<br />

of taxis. This variant will offer the country’s taxi fleet<br />

a viable option to replace ageing vehicles.<br />

Satria Neo CPS<br />

“Sporty, Youthful and Power” were the ideals<br />

promised by the enhanced Satria Neo CPS, which was<br />

unveiled in the first quarter of <strong>2009</strong>. These ideals were<br />

delivered in the form of a brand new performanceoriented<br />

CamPro CPS engine, which pushes 125<br />

horsepower or a 13.6% increase in output over the<br />

standard engine.<br />

In addition, the Neo CPS also features improved<br />

drivability, whereby the engine adapts to its user’s<br />

driving style by automatically switching on the<br />

“Power Mode” when required. Coupled with the<br />

stylish body kit reminiscent of the original Satria GTi,<br />

as well as “race car” trappings of red-accent leatherwrapped<br />

steering wheel, leather seats, door trims<br />

and sporty gear knob, the Neo CPS has become an<br />

instant hit amongst young and trendy Malaysians. To<br />

cap it off, the Neo CPS proudly bears the “Handling by<br />

Lotus” badge at its rear to show its proven pedigree<br />

in international race events including the Merdeka<br />

Millenium Endurance Race (MME) and the Asian<br />

Touring Car championship.<br />

The trendy enhanced Satria Neo CPS.<br />

Operations Review<br />

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Operations Review<br />

R&D – Towards Technology Advancements<br />

Electric Vehicle (EV)<br />

The automotive industry worldwide is going “green”. This trend has become more<br />

pronounced over recent years due to several factors including the growing public concern<br />

on safeguarding the environment. This has led to regulations by various Governments to<br />

curtail carbon emissions and skyrocketing fuel prices, as well as the global economic crisis<br />

that has fueled the need for more efficient, economical vehicles.<br />

In view of this, the Malaysian Government has also been pro-active in encouraging the<br />

development of alternative fuel vehicles including electric powered vehicles. In answering<br />

the Government’s call, PROTON’s R&D team, along with its counterparts in Lotus<br />

Engineering, United Kingdom, developed two EV prototypes during the year under review.<br />

The prototypes were based on two models: the Persona as a performance EV and the Saga<br />

as a city-practical EV.<br />

74<br />

PROTON has made in-roads in the development of ‘green’ vehicles.


Skilled human capital is vital in enhancing PROTON’s engineering capabilities.<br />

Collaborations with Centres of Education<br />

Given PROTON’s role as a national automaker, the Group’s long-term strategy includes<br />

collaborating effectively and efficiently with local education institutions in the area of<br />

advanced automotive technology.<br />

These collaborations, which are primarily in components, manufacturing and quality<br />

management, are integral to developing and enhancing our country’s human capital<br />

expertise in automotive engineering and technology. At the same time, the collaborations<br />

are providing the Group with a cost effective R&D platform via the sharing of resources<br />

including human resources and facilities.<br />

Towards this end, the year under review was marked by a notable agreement sealed<br />

between PROTON and Universiti Teknologi Malaysia (UTM) to promote the exchange of<br />

technical expertise and information as well as to support the development of up-to-date<br />

R&D facilities, and coordinate advanced research initiatives. This partnership will play a role<br />

in augmenting PROTON’s R&D processes with a view to bringing products to market more<br />

rapidly.<br />

Operations Review<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

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Operations Review<br />

76<br />

Fostering Technology Development<br />

In addition to strategic collaborations with institutions of higher learning, the Group is also<br />

spearheading efforts to entice young Malaysians to the field of automotive engineering<br />

and R&D.<br />

In line with this objective, PROTON successfully organised the first Technology Week in the<br />

second half of 2008. The event, which was officiated by former Prime Minister YABhg Tun<br />

Abdullah Bin Haji Ahmad Badawi, was a platform to showcase the Group’s engineering<br />

capabilities and production facilities in order to inculcate a better understanding and<br />

interest in automotive technologies.<br />

PROTON’s Technology Week <strong>2009</strong> featured numerous activities including technical<br />

presentations at our state-of-the-art Virtual Reality (VR) Centre, exhibition on computeraided<br />

vehicle design and engine construction as well as vehicle testing sessions at PROTON’s<br />

test track, which proved to be a major attraction for the visitors.<br />

At the end of Technology Week, the event had recorded some 50,000 visitors, comprising<br />

mainly faculty members and students from our country’s leading universities and education<br />

institutions as well as school students and the general public.<br />

PROTON launches its three millionth car during the Technology Week.


Our R&D capabilities have led to world-class<br />

breakthroughs like the CamPro engine.<br />

Recognition in R&D<br />

Operations Review<br />

PROTON’s R&D team has played a crucial role in developing products that are practical,<br />

value-for-money and enjoyable. It indeed takes a colossal team effort to develop a product<br />

that not only surpasses safety standards but also resonates with end-users in terms of the<br />

overall driving experience.<br />

In recognition of the R&D team’s efforts, the Group successfully clinched the Malaysia Good<br />

Design Mark Award <strong>2009</strong> for the Satria Neo and Persona models. The award, in its 12th year<br />

and spearheaded by the Ministry of Science, Technology and Innovation via the Malaysian<br />

Design Council, acknowledges positive contributions made by the industry in the areas of<br />

R&D and product development.<br />

PROTON team is recognised for R&D achievements.<br />

PROTON <strong>2009</strong> ANNUAL REPORT<br />

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Operations Review<br />

Manufacturing<br />

The Group is fully cognisant that manufacturing excellence<br />

is essential to sharpen PROTON’s competitive edge in today’s<br />

increasingly challenging environment given the more<br />

sophisticated customer base.<br />

78<br />

To achieve new levels of excellence in spite of tough economic conditions, the production<br />

landscape at PROTON has had to evolve, especially in view of manufacturing new products<br />

such as the iconic Saga and Malaysia’s first home-grown multi-purpose vehicle (MPV),<br />

the Exora. The Group, as such, implemented several manufacturing processes to enhance<br />

quality and production levels to better meet the discerning needs of customers locally and<br />

globally.<br />

During the period under review, owing to a high number of bookings for the Saga,<br />

the main plant in Shah Alam had to implement two shifts for the production of 6,122<br />

units in April. Production volume was subsequently increased to 8,000 units a month<br />

by September 2008.<br />

Production volume at the Tanjung Malim factory also saw an increase with the introduction<br />

of the Persona Special Edition (SE), a restyled version of the original Persona. However, due<br />

to the global economic meltdown in demand, sales of new cars dropped significantly in the<br />

second half of 2008. By December 2008, the plant in Tanjung Malim returned to a one-shift<br />

operation which was subsequently adopted by the main plant in January <strong>2009</strong>.


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Operations Review<br />

80<br />

These measures were not only necessary to reduce cost and improve efficiency but also in<br />

preparation for the production of the Exora in Shah Alam. As a result, the excess manpower<br />

from Tanjung Malim was transferred to the Medium Volume Factory (MVF) in Shah Alam<br />

and no new recruitments were necessary. However, in order to handle the production of<br />

the Exora, which was launched in April <strong>2009</strong>, the Waja production line at the MVF had to<br />

be discontinued in July 2008.<br />

Notwithstanding these challenges, PROTON achieved a production volume of 157,643 units,<br />

representing an increase of 16% over the previous financial year. This comprised 87,053<br />

units at the main plant, 3,932 units at the MVF and 66,658 units from the Tanjung Malim<br />

plant. Delivery increased to 157,211 units, of which 139,824 units were for the domestic<br />

market. This marked an increase of 23,094 units compared to the previous financial year.<br />

PROTON’s channel stock position also increased to 17,925 units from 13,262 units. This is<br />

likely to remain until new cosmetic changes are implemented to create fresh excitement in<br />

the market. Production plans are also being continuously adapted to suit market conditions<br />

and to reduce further the stock channel.<br />

The production volume is forecasted to increase by 4,789 units to 162,000 units in the next<br />

financial year. This is premised mainly on the strong demand for the newly launched Exora<br />

and the plan for more PROTON models to be upgraded.

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