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directors' report - Dutch-Bangla Bank Limited

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anges of banking services at an affordable price at<br />

anytime and anywhere. DBBL's service cost is the<br />

lowest in the industry and in many cases services<br />

provided through ATM and Fast Track are free.<br />

DBBL is committed to put the customers' interest<br />

first. In line with its central vision, DBBL is promisebound<br />

to extend personalized services to the full<br />

satisfaction of the customers that should be the<br />

best in the industry.<br />

Corporate governance ensuring best practices<br />

DBBL complies with good corporate governance<br />

practices in line with industry best practices and<br />

regulatory requirements ensuring transparency,<br />

accountability and fairness at every step of its<br />

business operations to maximize performance with<br />

governance. Corporate governance practices in<br />

DBBL are set out on pages 41 to 53 of this Annual<br />

Report.<br />

Managing risks to ensure quality and value of assets<br />

and uninterrupted operations<br />

Risk management covering credit risks, operational<br />

risks and market risks is at the heart of all business<br />

operations and transactions of DBBL. Risk<br />

management systems are designed and<br />

implemented to ensure quality and value of assets,<br />

and smooth banking operations and services in a<br />

sustainable way to protect interest of shareholders,<br />

depositors and all the stakeholders. Risk<br />

management system also complies with <strong>Bangla</strong>desh<br />

<strong>Bank</strong>'s core risk management guidelines.

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