Course Evaluation: Radiation Oncology Front Office Training Guide I
Course Evaluation: Radiation Oncology Front Office Training Guide I
Course Evaluation: Radiation Oncology Front Office Training Guide I
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MOSAIQ<br />
<strong>Radiation</strong> <strong>Oncology</strong><br />
<strong>Front</strong> <strong>Office</strong><br />
<strong>Training</strong> <strong>Guide</strong><br />
Version 1.50<br />
Module I
<strong>Radiation</strong> <strong>Oncology</strong><br />
<strong>Front</strong> <strong>Office</strong><br />
<strong>Training</strong> <strong>Guide</strong><br />
MOSAIQ<br />
<strong>Oncology</strong> Management System<br />
Version 1.50<br />
Module I<br />
Copyright 2008<br />
All Rights Reserved<br />
IMPAC Medical Systems
PUBLISHED BY:<br />
IMPAC Medical Systems, Inc.<br />
100 Mathilda Place, Fifth Floor<br />
Sunnyvale, CA 94086<br />
COPYRIGHT 2008 by IMPAC Medical Systems<br />
All Rights Reserved<br />
Instructional Designer/Writer: Nathaniel Lim<br />
LTG RAD0004A – 1.0 - 8/18/2008<br />
This manual contains proprietary information to be used exclusively<br />
by customers of IMPAC Medical Systems. All rights reserved.<br />
No part of the contents of this book may be reproduced or transmitted<br />
in any form or by any means without the written permission<br />
of IMPAC Medical Systems.
Table of Contents<br />
Table of Contents<br />
Table of Contents ........................................................................................................................................................................................ i<br />
Introduction..................................................................................................................................................1<br />
What’s In This <strong>Course</strong>...............................................................................................................................................................................1<br />
SupportPlus Online....................................................................................................................................................................................2<br />
Document Conventions.............................................................................................................................................................................3<br />
Text Conventions ......................................................................................................................................................................................3<br />
Mouse Conventions...................................................................................................................................................................................4<br />
Keyboard Conventions...............................................................................................................................................................................5<br />
Lesson 1 The Basics...................................................................................................................................7<br />
Objectives.....................................................................................................................................................................................................7<br />
Using the Select Patient Window ............................................................................................................................................................7<br />
Sorting the Select Patient Window...........................................................................................................................................................7<br />
Finding and Selecting Patients.................................................................................................................................................................12<br />
Viewing Patient Facts ..............................................................................................................................................................................13<br />
Changing Patient Status..........................................................................................................................................................................14<br />
Exploring the Home View .......................................................................................................................................................................16<br />
Exploring the Chart View........................................................................................................................................................................20<br />
Using eChart Navigator...........................................................................................................................................................................21<br />
Adding Notes Using the eCHART Navigator.........................................................................................................................................21<br />
Showing Other Medications vs. Dose Site Summary............................................................................................................................24<br />
Exploring Allergies and Alerts .................................................................................................................................................................27<br />
Using Notes................................................................................................................................................................................................29<br />
Attaching Patient Notes to Dialog Boxes..............................................................................................................................................30<br />
Seeing the Patient Notes Window.........................................................................................................................................................31<br />
Adding General Patient Notes................................................................................................................................................................32<br />
Appending Text to Notes.......................................................................................................................................................................33<br />
Locking and Unlocking Notes .................................................................................................................................................................35<br />
Mailing Notes..........................................................................................................................................................................................37<br />
Using the Patient Facesheet ....................................................................................................................................................................38<br />
Using the Mail System ..............................................................................................................................................................................41<br />
Accessing Mail.........................................................................................................................................................................................42<br />
Sending a Message.................................................................................................................................................................................43<br />
Replying to Messages.............................................................................................................................................................................45<br />
Forwarding Messages .............................................................................................................................................................................46<br />
Seeing Distribution Lists..........................................................................................................................................................................47<br />
Purging Mail.............................................................................................................................................................................................48<br />
What’s Next..............................................................................................................................................................................................49<br />
The Quick Version ...................................................................................................................................................................................50<br />
Sorting the Select Patient Window.........................................................................................................................................................50<br />
Finding and Selecting Patients.................................................................................................................................................................50<br />
Viewing Patient Facts ..............................................................................................................................................................................50<br />
Changing Patient Status..........................................................................................................................................................................50<br />
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Exploring the Home View.......................................................................................................................................................................51<br />
Opening the Chart View .........................................................................................................................................................................51<br />
Adding Notes Using the eCHART Navigator.........................................................................................................................................51<br />
Showing Other Medications vs. Dose Site Summary............................................................................................................................51<br />
Exploring Allergies and Alerts .................................................................................................................................................................52<br />
Attaching Patient Notes to Dialog Boxes..............................................................................................................................................52<br />
Seeing the Patient Notes Window.........................................................................................................................................................52<br />
Adding General Patient Notes................................................................................................................................................................52<br />
Appending Text to Notes.......................................................................................................................................................................53<br />
Locking and Unlocking Notes .................................................................................................................................................................53<br />
Mailing Notes..........................................................................................................................................................................................53<br />
Using the Patient Facesheet...................................................................................................................................................................54<br />
Accessing Mail.........................................................................................................................................................................................54<br />
Sending a Message.................................................................................................................................................................................54<br />
Replying to Messages.............................................................................................................................................................................55<br />
Forwarding Messages .............................................................................................................................................................................55<br />
Seeing Distribution Lists..........................................................................................................................................................................56<br />
Purging Mail.............................................................................................................................................................................................56<br />
Lesson 2 Online Help ..............................................................................................................................57<br />
Objectives...................................................................................................................................................................................................57<br />
Using the Help Menu................................................................................................................................................................................57<br />
Using the Table of Contents and Index................................................................................................................................................60<br />
Using Hypertext Links and Navigation Buttons..................................................................................................................................65<br />
Using Context-Sensitive Help .................................................................................................................................................................66<br />
Finding Help Topics..................................................................................................................................................................................68<br />
Printing Help Topics.................................................................................................................................................................................70<br />
Adding Topics to the Favorites Tab......................................................................................................................................................72<br />
What’s Next..............................................................................................................................................................................................74<br />
The Quick Version ...................................................................................................................................................................................75<br />
Using the Help Menu .............................................................................................................................................................................75<br />
Using the Table of Contents ..................................................................................................................................................................75<br />
Using the Index.......................................................................................................................................................................................75<br />
Using Hypertext Links and Navigation Buttons.....................................................................................................................................75<br />
Using Context-Sensitive Help..................................................................................................................................................................75<br />
Finding Help Topics .................................................................................................................................................................................76<br />
Printing the Current Help Topic..............................................................................................................................................................76<br />
Printing Multiple Help Topics..................................................................................................................................................................76<br />
Adding Topics to the Favorites Tab........................................................................................................................................................76<br />
Lesson 3 Patient Registration ..................................................................................................................77<br />
Objectives...................................................................................................................................................................................................77<br />
Quick Register a Patient..........................................................................................................................................................................77<br />
Adding Admission/Referral Information..................................................................................................................................................80<br />
Adding Home/Work Information ...........................................................................................................................................................84<br />
Adding Patient Demographic Data .......................................................................................................................................................86<br />
Checking for Duplicate Patients .............................................................................................................................................................86<br />
Adding Name/IDs/Personal Information................................................................................................................................................88<br />
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Table of Contents<br />
Adding Admission/Referral Information..................................................................................................................................................90<br />
Adding Home/Work Information ...........................................................................................................................................................94<br />
Adding Relative Information....................................................................................................................................................................96<br />
Adding Emergency Information..............................................................................................................................................................97<br />
Adding Billing and Claim Information................................................................................................................................................... 100<br />
Printing Demographic Information ..................................................................................................................................................... 104<br />
What’s Next........................................................................................................................................................................................... 106<br />
The Quick Version ................................................................................................................................................................................ 107<br />
Quick Register a Patient...................................................................................................................................................................... 107<br />
Adding Admission/Referral Information............................................................................................................................................... 107<br />
Adding Home/Work Information ........................................................................................................................................................ 108<br />
Adding Name/ID/Personal Information............................................................................................................................................... 108<br />
Adding Admission/Referral Information............................................................................................................................................... 108<br />
Adding Home/Work Information ........................................................................................................................................................ 109<br />
Adding Relative Information................................................................................................................................................................. 109<br />
Adding Emergency Information........................................................................................................................................................... 110<br />
Adding Billing and Claim Information................................................................................................................................................... 110<br />
Printing Demographic Information ...................................................................................................................................................... 111<br />
Lesson 4 Patient Diagnosis .................................................................................................................... 113<br />
Objectives................................................................................................................................................................................................ 113<br />
Adding a Diagnosis................................................................................................................................................................................ 113<br />
Adding the Diagnosis ........................................................................................................................................................................... 117<br />
Adding Staging Information ................................................................................................................................................................. 119<br />
Affirming a Diagnosis ............................................................................................................................................................................ 120<br />
Exploring the Diagnosis and Problem List........................................................................................................................................ 121<br />
What’s Next........................................................................................................................................................................................... 124<br />
The Quick Version ................................................................................................................................................................................ 125<br />
Adding a Diagnosis............................................................................................................................................................................... 125<br />
Adding the Diagnosis ........................................................................................................................................................................... 125<br />
Adding Staging Information ................................................................................................................................................................. 125<br />
Affirming a Diagnosis........................................................................................................................................................................... 126<br />
Exploring the Diagnosis and Problem List........................................................................................................................................... 126<br />
<strong>Course</strong> <strong>Evaluation</strong>: <strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong> I................................................................. 127<br />
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Notes<br />
Introduction<br />
Welcome to the first module of <strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong>. This<br />
book is your guide to unlocking the possibilities of MOSAIQ 1.50 application<br />
software, hereafter referred to as MOSAIQ. It is designed to be used during your<br />
instructor-led training, and as a handy desk reference any time you need a quick<br />
reminder how to do something in MOSAIQ. We recommend that you keep this<br />
book near your workstation so you can find it easily when needed.<br />
This training guide is not intended to replace the MOSAIQ documentation, which is<br />
contained in the MOSAIQ Help system. The MOSAIQ Help system provides indepth<br />
information on all available MOSAIQ features.<br />
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> is a basic course that covers how to use<br />
MOSAIQ and is primarily intended for front office personnel. This course assumes<br />
that you have basic Windows skills and have taken, and are familiar with, the<br />
concepts presented in MOSAIQ General Introduction training. Topics presented in<br />
this course build upon the concepts learned in the General Introduction.<br />
What’s In This <strong>Course</strong><br />
This course teaches the basics, patient registration, patient diagnosis, financial<br />
information and authorizations, scheduling, code capture, documents, quality<br />
checklists, and library management.<br />
This course will not teach you how to launch MOSAIQ, log on or log off, change<br />
your password, or explore the main window, which are covered in Navigating in<br />
MOSAIQ.<br />
When you use in the practice database, all activities are enabled for the practice ID. In<br />
your clinical database, you may or may not have security rights to do all the activities<br />
that you will do in this course.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
SupportPlus Online<br />
SupportPlus is dedicated online support system of IMPAC, which gives you the most<br />
from your IMPAC oncology management system. SupportPlus contains valuable<br />
support information including installation and troubleshooting documents, training<br />
manuals, upgrade checklists, downloadable software tools, and much more.<br />
Access may be restricted based on your IMPAC service<br />
agreement.<br />
You can find this document under SupportPlus Home > <strong>Oncology</strong> Management ><br />
Documentation > <strong>Training</strong> Resources.<br />
Turn to SupportPlus for resources on implementation, training, support, and<br />
upgrades for all IMPAC products.<br />
For more information, contact support@impac.com, or call 800.488.4672.<br />
Log on to SupportPlus every week or two to check for new<br />
announcements, new document postings, and new training events.<br />
Please take a moment to send us a Product Suggestion.<br />
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Introduction<br />
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Notes<br />
Document Conventions<br />
This document uses specific conventions, or rules, in the instructions to help you<br />
perform the exercises correctly. This section explains the text, mouse, and keyboard<br />
conventions used in this document.<br />
Text Conventions<br />
The instructions in this guide are formatted to make them easy to read and to<br />
recognize when you should perform a particular task. The following text conventions<br />
are used in the instructions:<br />
Bold Print Indicates menu or list items that you select.<br />
Example: Click File | Register New Patient….<br />
Example: In the Select Patient window, click Lamb, Mary.<br />
Italics Indicates words or phrases that appear on the computer<br />
screen, references to text or a number as itself, or new terms<br />
that are being defined.<br />
Highlighted<br />
Print<br />
Example: Position the insertion point to the left of p in<br />
patient.<br />
Example: Annotation is the process of adding customized<br />
notes to a Help topic.<br />
Indicates something you type.<br />
Example: Type 3000.<br />
Explanations Located directly below the step.<br />
Menus Menu commands that are executed one directly after the<br />
other are separated by a vertical line.<br />
Buttons and<br />
Icons<br />
Example: Click File | System Utilities | Supplies…<br />
means from the menu bar, click File, from the<br />
File menu, point to the System Utilities<br />
command, and from the System Utilities menu,<br />
click the Supplies… command.<br />
Indicate items on which you click.<br />
Example: Click .<br />
Example: Click .
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes Notes, Hints,<br />
and Warnings<br />
Note example:<br />
Hint example:<br />
Warning example:<br />
Mouse Conventions<br />
Notes, hints and warnings are preceded by unique symbols<br />
and are presented in a shaded box. Notes provide ancillary<br />
information, hints provide tips to help you use the system,<br />
and warnings provide important information on the<br />
consequences of performing a particular action.<br />
You can also display the eCHART Navigator window by pressing<br />
F5.<br />
You may find it helpful to print out illustrations from the Help<br />
reference tools to include with patient education materials.<br />
Once you change the status of an order to Voided, you cannot<br />
change the status again.<br />
The following terms are used to describe actions you perform with the mouse:<br />
Click Press and release the left mouse button.<br />
Double-click Click the left mouse button twice in rapid succession.<br />
Right-click Press and release the right mouse button.<br />
Drag Move the mouse while holding down the left mouse button.<br />
Highlight Drag the mouse pointer across data, causing the information<br />
to appear in reverse video.<br />
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Introduction<br />
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Notes Keyboard Conventions<br />
Keys that do not produce a character appear in all upper case bold print. These keys<br />
include:<br />
Function<br />
Keys<br />
F1, F2, F3, F4, F5, F6, F7, F8, F9, F10, F11, and F12.<br />
Booster Keys ALT, CTRL, and SHIFT.<br />
Pointer<br />
Movement<br />
Keys<br />
HOME, PAGE UP, PAGE DOWN, END, TAB, and the<br />
arrow keys.<br />
Other Keys BACKSPACE, DELETE, INSERT, CAPS LOCK,<br />
ESC, ENTER, SPACEBAR, PRINT SCRN, SCROLL<br />
LOCK, PAUSE, and NUM LOCK.<br />
Two or more keys that should be pressed simultaneously are separated by a plus sign.<br />
Example: Press CTRL+F4.<br />
Example: Press ALT+N.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
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<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
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Notes<br />
Lesson 1 The Basics<br />
Objectives<br />
You will learn how to:<br />
• Use the Select Patient window<br />
• Explore the Home view<br />
• Explore the Chart view<br />
• Use eChart Navigator<br />
• Use Notes<br />
• Use the Patient Face sheet<br />
• Use the Mail System<br />
Using the Select Patient Window<br />
In many of the functions in MOSAIQ you must first select a patient. If you try to use<br />
a function that needs a patient chart to be open, a selection window automatically<br />
opens so you can choose a patient. In this exercise, you will sort the Select Patient<br />
window, find and select patients, view patient facts, and change patient status.<br />
Sorting the Select Patient Window<br />
You can sort the list of patients in many ways to help you find the patient you want.<br />
In this exercise, you will sort the Select Patient window.<br />
1. Log on to MOSAIQ.<br />
2. In the toolbar, click .<br />
Shows the Select Patient window, shown in Figure 1.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Selects the<br />
information to<br />
appear about<br />
each patient<br />
Type the name<br />
of the first letter<br />
entered<br />
List of patients<br />
Selects whether to show<br />
active, inactive, or all patients<br />
Figure 1: Select Patient Window - Demographics View<br />
You can also click File | Open Patient Chart… or press F2<br />
to open the Select Patient window.<br />
The Select Patient window is a table. Tables are windows that contain lists and are<br />
a standard component of the MOSAIQ system. Depending on the type of list,<br />
you may be able to add, edit, and remove items. You can always select items<br />
from a table list.<br />
The Select Patient window contains these components:<br />
Command<br />
buttons used to<br />
process patients<br />
Selects the list<br />
sort order<br />
View Shows the information that appears about each patient. You<br />
can select from demographics, admissions, referral, primary<br />
payer, and identifiers lists.<br />
8 Copyright 2008, IMPAC Medical Systems<br />
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Lesson 1: The Basics<br />
Copyright 2008, IMPAC Medical Systems 9<br />
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Notes Patient<br />
List<br />
A list of the patients in your database. The patients that appear<br />
depend on the selected filter.<br />
Filter by Shows only active patients, only inactive patients, or active and<br />
inactive patients.<br />
Sort by Specifies the patient list sort order. You can sort by last name<br />
then first name, or by patient ID (in the above example Name).<br />
Scroll bar Shows columns not currently shown. When you move the<br />
scroll bar, the patient name column always appears left of the<br />
window.<br />
3. Click adjacent to the View option.<br />
Opens the chart for the selected patient.<br />
Opens the NEW Patient Registration dialog box, which you<br />
can use to add a new patient to the database.<br />
Opens the Facts & Photo dialog box which shows<br />
information about the selected patient.<br />
Opens the Change Patient Status dialog box which you can<br />
use to change patient status or specify the patient as active or<br />
inactive.<br />
Shows the View list, shown in Figure 2.<br />
4. Click Primary Payer.<br />
Figure 2: View List<br />
Shows information by primary payer, shown in Figure 3.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Figure 3: Select Patient Window - Primary Payer View<br />
The Primary Payer column replaces the Gender and Address columns.<br />
5. Use the scroll bar to move to the right to see the hidden columns, then to the left.<br />
Some of the columns are the same as in Demographics view.<br />
6. Click adjacent to the View field, then click Identifiers.<br />
Shows the Select Patient window in Identifiers view as shown in Figure 4.<br />
10 Copyright 2008, IMPAC Medical Systems<br />
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Lesson 1: The Basics<br />
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Notes<br />
Figure 4: Select Patient Window - Identifiers View<br />
Most of the columns changed in the Identifiers view.<br />
7. In the Filter by section, click Inactive.<br />
Shows only inactive patients. The list is blank since the Practice database only<br />
contains active patients.<br />
8. In the Filter by section, click Active.<br />
Shows only active patients.<br />
9. In the Sort by section, click SSN.<br />
Sorts the patient list by social security number.<br />
10. In the Sort by section, click Name.<br />
Sorts the patient list by last name, then first name.<br />
11. Click adjacent to the View option, then click Demographics.<br />
Restores the Select Patient window to its initial configuration.<br />
You can use any combination of view, filter, and sort order. The<br />
view you have selected is the default the subsequent time you<br />
log on to MOSAIQ.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes Finding and Selecting Patients<br />
If your patient list is long, you can use the Find feature to quickly find the patient<br />
record. In this exercise, you will find and select patients.<br />
1. Type h.<br />
Records H in the Find field and selects the first record that starts with “h,” in this<br />
case Eddie Haskell.<br />
2. Type u.<br />
Records HU in the Find field and selects the first record that starts with “hu,” in<br />
this case Claire Huxtable.<br />
3. Press BACKSPACE.<br />
Only type the minimum number of letters that finds your patient. If<br />
a number of patients have the same last name, use Last Name,<br />
First name.<br />
Removes U from the Find field and selects Eddie Haskell again.<br />
4. Type o.<br />
Records HO in the Find field and selects Hagar Horrible.<br />
5. Type w.<br />
Records HOW in the Find field and selects Sean Howard.<br />
6. In the Select Patient window, click DREW, NANCY J, then click .<br />
Opens the patient chart and show the patient name in the Open Patient Chart<br />
button in the Tool Bar, shown in Figure 5. If a message appears to show the<br />
patient is missing a Privacy Notice, click .<br />
Figure 5: Patient Name on Tool Bar<br />
You can also double-click an entry in a table to select it.<br />
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Lesson 1: The Basics<br />
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Notes<br />
Viewing Patient Facts<br />
You can quickly see pertinent facts related to a patient. Open the patient chart or select<br />
the patient directly from the Select Patient window. In this exercise, you will use the<br />
two available procedures to see patient facts.<br />
1. Press F2.<br />
Opens the Select Patient window.<br />
2. In the Select Patient window, click KIRK, JAMES T.<br />
Selects the patient for which to see facts.<br />
3. Click .<br />
Opens the Facts & Photo dialog box for James T. Kirk, shown in Figure 6.<br />
Figure 6: Facts & Photo Dialog Box<br />
MOSAIQ supplies the fields on the Facts & Photo dialog box. The fields cannot<br />
be changed.<br />
You can also right-click in the Select Patient window. Then click<br />
Facts to open the Facts & Photo dialog box for the selected<br />
patient.<br />
4. In the Facts & Photo dialog box, click .<br />
Closes the Facts & Photo dialog box.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes 5. In the Select Patient window, click .<br />
Opens the patient chart for James T. Kirk.<br />
6. Click File | Close Patient Chart.<br />
Closes the patient chart for James T. Kirk.<br />
Changing Patient Status<br />
The patient current status appears in the Status column of the Select Patient window.<br />
You can change the status of a patient shown in the window. In this exercise, you will<br />
change patient status.<br />
1. Press F2.<br />
For this exercise, the instructor will assign you one of the<br />
previously existing patients in the practice database. Use this<br />
patient wherever “your preexisting patient” is specified in the<br />
instructions .<br />
Opens the Select Patient window.<br />
MOSAIQ has many shortcut keys. Many appear adjacent to menu<br />
commands but not all. IMPAC has several quick reference cards<br />
with a complete list of shortcut keys. See the Administration quick<br />
reference card for shortcuts relevant to the front office.<br />
2. In the list of patients, click your patient, then click .<br />
Shows the Clinical tab of the Change Patient Status dialog box, shown in<br />
Figure 7.<br />
Figure 7: Change Patient Status Dialog Box - Clinical Tab<br />
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Lesson 1: The Basics<br />
Copyright 2008, IMPAC Medical Systems 15<br />
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Notes The available statuses are shown with radio buttons. You can only select one<br />
clinical status for the patient. When you add a new patient name it is appears in<br />
the Select Patient window and given the patient status New.<br />
On<br />
Treatment<br />
All patients with a status of New are automatically updated to<br />
On Treatment when you record a treatment using the<br />
SEQUENCER Verify and Record product.<br />
Break The patient is on a break from treatment. Can be used in<br />
conjunction with the Schedule Break status.<br />
Treatment<br />
Complete<br />
The patient has completed treatment.<br />
Follow Up The patient is in a follow up status.<br />
Re-<br />
Evaluative<br />
Patient<br />
Inactive<br />
The patient is in a re-evaluate status.<br />
The patient is inactive. For example, the patient moved but<br />
continues treatment and follow up at a different facility or<br />
refuses to come back for follow up.<br />
Other Used for other status needs. It is common for facilities to use<br />
this as an expired status. You can filter patients by this status to<br />
easily remove records.<br />
The only automatic statuses are New and On Treatment. You must set the<br />
other statuses. Patient status is used in patient selection lists and reports but is not<br />
necessary.<br />
You can also right-click, then click Status… to open the Change<br />
Patient Status dialog box.<br />
3. Click Treatment Complete.<br />
Specifies the patient clinical status.<br />
4. Click .<br />
Changes the patient status. The status for your patient changed to Complete.<br />
5. In the Select Patient window, click .<br />
Closes the Select Patient window.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Exploring the Home View<br />
MOSAIQ has a Home View, which you can configure to show all the features that<br />
you use most frequently and is the first screen you see after you log on to MOSAIQ.<br />
The Home View can be specific to a user or to a specified role, such as Physician or<br />
Therapist. MOSAIQ comes with pre-defined Home Views for multiple roles. You<br />
can use the pre-defined roles or fully customize the Home View. You can also make<br />
changes directly from the Home View. In this exercise, you will explore the Home<br />
View, shown in Figure 8.<br />
Right-click here to add,<br />
remove, and rename tabs.<br />
Click here to configure<br />
window panes.<br />
Figure 8: MOSAIQ Home View<br />
Which panes appear on your Home View depends on your configuration. Typical<br />
panes include:<br />
• Daily Schedule<br />
• Mail<br />
• Mail Detail<br />
• Links<br />
• Queue<br />
• Staff QCL<br />
• Staff Schedule<br />
• My Work List<br />
• Work List Detail<br />
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Notes 1. In the top right corner of the Home View, click .<br />
Shows the Options menu, shown in Figure 9.<br />
Figure 9: Options Menu<br />
The options menu contains these commands:<br />
Configure<br />
View…<br />
Layout<br />
Settings…<br />
Opens the Home window to select panes to configure the<br />
home page.<br />
Opens the Layout Settings window to customize the graphical<br />
user interface of the Home View. You can configure tabs for<br />
different users by department or by role.<br />
Refresh Refreshes the Home View, which enables new data to appear.<br />
2. Click Configure View….<br />
Opens the Home window, shown in Figure 10.<br />
3. Double-click Daily Schedule.<br />
Figure 10: Home Window<br />
Opens the Daily Schedule Pane, shown in Figure 11.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Daily Schedule Pane<br />
Figure 11: Home View showing Daily Schedule Pane<br />
4. In the top right corner of the Home View, click , then click Layout<br />
Settings….<br />
Shows the Options menu, then opens the Layout Settings - Home window,<br />
shown in Figure 12.<br />
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Notes<br />
Figure 12: Layout Settings - Home Window<br />
The Layout Settings window shows available layout configurations. It has two<br />
general types of configurations: pre-defined and user-defined. IMPAC Admin is a<br />
user-defined configuration that you can import, save, or delete in User Mode. All<br />
buttons are active in the IMPAC Admin configuration.<br />
5. Click .<br />
Closes the Layout Settings - Home window.<br />
6. Right-click .<br />
Shows the Tab Options Menu, shown in Figure 13.<br />
Figure 13: Tab Options Menu<br />
You can add tabs to the Home View. You can name and move the tabs and add<br />
panes to each tab. More than one tab can have the same pane.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes 7. Click outside the Tab Options Menu.<br />
Closes the Tab Options Menu.<br />
For more information, see the quick reference sheet for configuration details.<br />
Exploring the Chart View<br />
MOSAIQ has a Chart View, which you can use to show all the features that you use<br />
most frequently when treating a patient. Almost the same to the Home View, the<br />
Chart View can be specific to each user or to a defined role. MOSAIQ comes with<br />
pre-defined Chart Views for multiple roles. You can use the pre-defined roles or fully<br />
customize the Chart View. You can also make changes directly from the Chart View.<br />
In this exercise, you will explore the Chart View.<br />
1. Click .<br />
Opens the patient chart, shown in Figure 14.<br />
The Patient Bar shows the same<br />
information as the Patient Header<br />
in the Flowsheet, but with more<br />
information.<br />
Figure 14: Patient Chart<br />
Alerts provide information which<br />
could seriously affect patient<br />
care decisions.<br />
Allergies to<br />
medications or other<br />
substances.<br />
Your configuration determines which window<br />
panes appear on your Chart View.<br />
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Notes Which panes appear on your Chart View depends on your configuration. Typical<br />
panes include:<br />
• Charge Summary<br />
• Diagnosis<br />
• Documents<br />
• Image Browse<br />
• Lab Results<br />
• Notes<br />
• Note Detail<br />
• Orders<br />
• Other Medications<br />
• Patient QCL<br />
• Vital Signs<br />
• Images<br />
For more information, see the quick reference sheet for configuration details.<br />
Using eChart Navigator<br />
eCHART is a multi-functional electronic treatment chart that organizes and keeps<br />
important treatment information necessary during radiation therapy. Diagnosis and<br />
intervention data gives you information about your patients and how they are treated<br />
in your facility. In this exercise, you will add notes using the eCHART Navigator,<br />
show other medications vs. dose site summary, and explore allergies and alerts.<br />
Adding Notes Using the eCHART Navigator<br />
1. Click .<br />
Opens the eCHART Navigator window, shown in Figure 15.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Summary Writer box. Click on button<br />
above to add text entered in the box to<br />
the associated tab below.<br />
Navigator/Patient Facesheet tabs<br />
Notes Summary tabs<br />
Patient Clinical Notes Summary<br />
Document header information and<br />
command button<br />
Order information and command button<br />
Diagnosis intervention information<br />
and command button<br />
Figure 15: eCHART Navigator Window<br />
You can also click eCHART | Navigator… from the menu bar, or<br />
press F5 to open the eCHART Navigator window.<br />
The eCHART Navigator contains configurable Summary tabs to add patient<br />
notes quickly and satisfactorily. Each tab shows a different category for your<br />
department.<br />
2. Click in the Summary Writer box.<br />
Puts the insertion point in the Summary Writer box.<br />
Patient Information header<br />
Command buttons to display flowsheets,<br />
assessments, clinician worksheets, images,<br />
quality checklists, and patient schedules<br />
Allergies and Alerts<br />
information and<br />
command button<br />
Other medications/dose site<br />
summary information and<br />
command button<br />
Laboratory and vital signs<br />
information and command<br />
button<br />
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Notes 3. Type Pt will F/U with surgeon later on this week to schedule<br />
port placement between business trips.<br />
Adds the text to the chart.<br />
4. Click .<br />
Adds the note text to the Patient Clinical Summary box as shown in Figure 16.<br />
Figure 16: eCHART Navigator Window showing Patient Note<br />
5. In the menu bar, click eCHART | Notes….<br />
Opens the Patient Notes window, shown in Figure 17.<br />
Figure 17: Patient Notes Window
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes The note you added in the eCHART Navigator is added as a general patient note<br />
with a type of Clinical-OncHx.<br />
Notes added from the Patient Notes window with a type of Clinical-<br />
, where is one of the eCHART Navigator Summary<br />
tabs specified for your department, also appear on the appropriate<br />
tab in the eCHART Navigator window.<br />
Your system administrator can configure different views. You will use notes later<br />
in this lesson.<br />
6. Click .<br />
Closes the Patient Notes window.<br />
Showing Other Medications vs. Dose Site Summary<br />
You can record other medication the patient is having at this time or courses of<br />
chemotherapy before. In this exercise, you will open the Medication List window.<br />
1. From the eCHART Navigator, click .<br />
Opens the Medication List window, shown in Figure 18.<br />
If you are not using the eCHART Navigator, click eCHART | Other<br />
Medications from the menu bar to open the Medication List<br />
window.<br />
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Notes<br />
Figure 18: Medication List Window<br />
You add and monitor other medications the patient uses or used before<br />
treatment and for conditions other than cancer. Basically, anything that is not part<br />
of the Care Plan.<br />
2. Click .<br />
Closes the Medication List window.<br />
3. Click eChart | Diagnoses and Interventions….<br />
Opens the Diagnosis and Interventions window, shown in Figure 19.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Figure 19: Diagnosis and Interventions Window<br />
You can define complete courses of treatment for each patient. It is your “home<br />
base” for recording disease diagnoses and for describing how you will treat the<br />
patient once a diagnosis has been recorded.<br />
4. Right-click in Diagnosis and Interventions window.<br />
Opens the Options menu, shown in Figure 20.<br />
Figure 20: Options Menu<br />
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Notes<br />
5. Click Dose Site Summary….<br />
Opens the Dose Site Summary window, shown in Figure 21.<br />
Figure 21: Dose Site Summary Window<br />
The Dose Site Summary window shows the radiation dose administered to each<br />
treatment site defined as a dose tracking site.<br />
6. Click , then click .<br />
Closes the Diagnosis and Interventions window, then closes the Dose Site<br />
Summary window.<br />
Exploring Allergies and Alerts<br />
You can see allergy information for your patient that the nurse recorded. Allergy<br />
information appears in MOSAIQ where the information could be very important to<br />
patient care. In this exercise, you will see medication allergy information and add other<br />
allergy information.<br />
1. In the eCHART Navigator window, click .<br />
Opens the Allergies by Severity dialog box, shown in Figure 22.<br />
If you are not using the eCHART Navigator, click eCHART |<br />
Allergies and Alerts… from the menu bar to open the Allergies<br />
dialog box.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Figure 22: Allergies by Severity Dialog Box<br />
The Allergies by Severity dialog box contains patient allergies and specifies a Do<br />
NOT Resuscitate alert, which is standard and cannot be changed. Seven more<br />
alerts can be configured specially for your facility. In the practice database, these<br />
alerts are shown with samples such as DPAHC (durable power of attorney for<br />
health care) and VAD (patient has a vascular access device).<br />
2. Click .<br />
The MOSAIQ System Configuration <strong>Guide</strong> for <strong>Radiation</strong> <strong>Oncology</strong><br />
gives the procedure for configuring alerts.<br />
Opens the Patient Note window, shown in Figure 23.<br />
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Notes<br />
Figure 23: Patient Note Window<br />
You can add a note about the alert. If a note is attached, a appears to the left<br />
of .<br />
3. Click .<br />
Closes the Patient Note window.<br />
4. Click .<br />
Closes the Allergies by Severity dialog box.<br />
Using Notes<br />
Three types of patient notes are available in the MOSAIQ system:<br />
Dialog<br />
Box<br />
Specific<br />
Notes attached to a dialog box that show a Notes button. The note<br />
is specified to the current patient.<br />
General Notes related to the patient chart, but which are not attached to a<br />
specified dialog box.<br />
eCHART<br />
Checklist<br />
When you do a chart check using the eCHART Checklist, an<br />
electronic patient note is automatically made. This feature must be<br />
activated in Department Setup to save the Chart Checklist as a note.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
You can add and change dialog box-specific and general notes. If you do not want<br />
other users to change your note, you can lock it. You must then type your user ID<br />
and password to unlock and change the note.<br />
In the following exercises, you will attach a note to a dialog box, see the Patient Notes<br />
window, and type general patient notes. You will also append text to notes, lock and<br />
unlock notes, and mail notes to a user.<br />
Attaching Patient Notes to Dialog Boxes<br />
All notes are patient-specific. But notes made in a dialog box are also specified to that<br />
dialog box. In this exercise, you will attach a note to a dialog box.<br />
1. Open the chart for your lesson patient.<br />
Selects the patient to add a note.<br />
2. Click File | Demographics….<br />
Opens the Patient Demographic Data dialog box.<br />
3. Click .<br />
The Patient Demographic Data dialog box and Patient Note window<br />
are examined later in this module.<br />
Opens the Patient Note window, shown in Figure 24.<br />
Figure 24: Appointment Slip Note Dialog Box<br />
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Notes<br />
4. Click in the Subject field, then type Pending Labs.<br />
Adds the note subject.<br />
5. Press TAB, then type Make sure the lab has the CBC and Chem<br />
prepare for the subsequent appointment.<br />
Moves the insertion point to the note box, then adds the patient note.<br />
6. Click .<br />
Attaches the note to the dialog box. A appears to the left of to<br />
show that a note is there.<br />
7. Click .<br />
Closes the Patient Demographic Data dialog box.<br />
Seeing the Patient Notes Window<br />
You can see notes for a patient from the Patient Notes window. In this exercise, you<br />
will see the Patient Notes window.<br />
1. Click eChart | Notes….<br />
Opens the Patient Notes window for the patient, shown in Figure 25.<br />
Figure 25: Patient Notes Window – All Patient Notes View<br />
The Notes… command is also available from the File menu for those<br />
facilities that do not have eCHART.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes The Patient Notes window can show notes not related to a dialog box or<br />
window or notes related to a specified dialog box or window.<br />
2. Click adjacent to the View field, then select General Patient Notes.<br />
Shows general patient notes for the current patient. The note you added in the<br />
exercise before does not appear in the Notes list.<br />
Adding General Patient Notes<br />
You can only add general patient notes from the Patient Notes window. In this<br />
exercise, you will add a general patient note.<br />
1. In Patient Notes window, click .<br />
Opens the Patient Note dialog box, shown in Figure 26.<br />
You must select a note<br />
Type.<br />
Figure 26: Patient Note Dialog Box<br />
Note the added Type field. Use this field to show the type of general patient note<br />
you are adding.<br />
You must specify a note type. If you do not, MOSAIQ does not let<br />
you save the note.<br />
2. Click adjacent to the Type field, then select Clinical-General.<br />
Specifies the type of general patient note.<br />
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Notes 3. Type Appointment Requirement in the Subject field.<br />
Adds the note subject.<br />
4. Press TAB, then type Patient must see the attending Oncologist<br />
before each treatment.<br />
Moves the insertion point to the note box, then adds the note.<br />
5. Click .<br />
Adds the note to the Patient Notes window.<br />
Appending Text to Notes<br />
You can append text to a note without changing the initial text in the note. When you<br />
append a note, the date and your user ID initials are added to the appended note text.<br />
In this exercise, you will append text to a note.<br />
1. In Patient Notes window, select the note you added, then click .<br />
Opens the Patient Note dialog box for the selected note.<br />
2. Right-click in the dialog box.<br />
Shows the Patient Note Options menu, shown in Figure 27.<br />
Figure 27: Patient Note Options Menu<br />
This Patient Note Options menu contains commands related to the operation of<br />
the Patient Note dialog box.<br />
Right-click the mouse to show the menu commands for the current<br />
window or function. This is a standard MOSAIQ feature.<br />
The Patient Note Options menu contains these commands:<br />
Append Changes the dialog box to Append mode to append text to<br />
an existing note.<br />
Lock Locks the note. Your user ID and password are necessary to<br />
lock a note.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes Unlock Unlocks the note. The user ID and password used to lock<br />
the note are necessary to unlock the note.<br />
Print Note Prints the note.<br />
3. Click Append.<br />
Adds the current date and time, and your user ID initials to the note box.<br />
4. Press ENTER, then type Secondary physician can see patient when<br />
attending Oncologist is not available.<br />
Adds the text to append to the note as shown in Figure 28.<br />
5. Click .<br />
Figure 28: Patient Note Dialog Box – Appended Note<br />
Accepts the changes to the note.<br />
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Notes<br />
Locking and Unlocking Notes<br />
You can lock a note such that only you can unlock and change it. Other users cannot<br />
change, append, or remove a note locked by you. In this exercise, you will lock, then<br />
unlock a note.<br />
1. In Patient Notes window, select the note that you added and changed, then click<br />
.<br />
Opens the Patient Note dialog box.<br />
2. Right-click in the dialog box, then click Lock.<br />
Opens the Lock dialog box, shown in Figure 29.<br />
Figure 29: Lock Dialog Box<br />
Your user ID is automatically in the Name field.<br />
3. Type your practice database password in the Password field, then click .<br />
Locks the note. The Locked display field contains the date and your initials. The<br />
note is also read-only at this time.<br />
4. Click .<br />
Closes the Patient Note dialog box, then shows the Patient Notes window. An<br />
asterisk (*) appears adjacent to the note in the Patient Notes window and shows<br />
that the note is locked as shown in Figure 30.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Figure 30: Patient Notes – Locked Note<br />
5. Select the note you just locked, then click .<br />
Opens the Patient Note dialog box. The text is gray to show that you cannot<br />
change it.<br />
6. Right-click in the dialog box, then click Unlock.<br />
Opens the Unlock dialog box, shown in Figure 31.<br />
Figure 31: Unlock Dialog Box<br />
7. Type your practice database password in the Password field, then click .<br />
Unlocks the note.<br />
8. Click .<br />
The asterisk shows you that<br />
the note is locked.<br />
Only the user who locks a note can unlock the same note.<br />
Closes the Patient Note dialog box, then shows the Patient Notes window. The<br />
asterisk no longer appears.<br />
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Notes<br />
Mailing Notes<br />
You can mail a note to a user registered in the MOSAIQ system. In this exercise, you<br />
will mail a note.<br />
1. In Patient Notes window, select the note that you added and changed, then click<br />
.<br />
Opens the Patient Note dialog box.<br />
2. Right-click in the dialog box, then click Mail To.<br />
Opens the Select Directory dialog box, shown in Figure 32.<br />
Figure 32: Select Directory Dialog Box<br />
You use the Select Directory dialog box to select staff or location that you want<br />
to appear.<br />
3. Click .<br />
Opens the Staff Directory window, shown in Figure 33.<br />
Figure 33: Staff Directory Window<br />
The Staff Directory window shows staff members added in MOSAIQ.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Staff members only appear in the Staff Directory if Active is<br />
checked on the Staff dialog box for that staff member. If your<br />
practice ID does not appear, your instructor can help you check<br />
Active so that your practice ID appears.<br />
4. Double-click your practice user name.<br />
Sends the note to the specified user. For this exercise, you will send the message<br />
to you.<br />
5. Click .<br />
Opens the Mail Sent Receipt message box, shown in Figure 34.<br />
Figure 34: Mail Sent Receipt Message Box<br />
If you want to be told when the specified user opens the mail message, click<br />
, if not click .<br />
6. Click .<br />
Specifies no receipt for the mail sent, then shows the Patient Notes window.<br />
7. Click .<br />
Closes the Patient Notes window.<br />
8. Click File | Close Patient Chart.<br />
Closes the open patient chart.<br />
Using the Patient Facesheet<br />
The Patient Facesheet shows summary information from the Patient Demographic<br />
Data dialog box and the Patient Insurance Information window. In this exercise, you<br />
will explore the patient facesheet.<br />
1. Click eChart | Navigator….<br />
Opens the eCHART Navigator window.<br />
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Notes 2. Click .<br />
Opens the eCHART Navigator Patient Facesheet tab, shown in Figure 35.<br />
Figure 35: eCHART Navigator Patient Facesheet Tab<br />
You can click to get more information.<br />
3. Click the top .<br />
Click to show the Patient Demographic<br />
Data dialog box | Name tab<br />
Click to show the Patient Demographic Data<br />
dialog box | Attending tab<br />
Click to show the Patient Insurance<br />
Information window<br />
Opens the Patient Demographic Data dialog box, shown in Figure 36.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Figure 36: Patient Demographic Data Dialog Box<br />
You can use the Patient Demographic Data dialog box to add and keep<br />
registration data about a patient. This data supplements the information in NEW<br />
Patient Registration.<br />
4. Click .<br />
Closes the Patient Demographic Data dialog box.<br />
5. Click the bottom .<br />
Opens the Patient Insurance Information window, shown in Figure 37.<br />
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Notes<br />
Figure 37: Patient Insurance Information Window<br />
The Patient Insurance Information window shows all of the payers for the<br />
selected patient, the priority status, and the patient policy number for each payer.<br />
Typically, each patient has one or more insurance companies (for example,<br />
Medicare or a private carrier) and patient direct billing (the patient or the patient<br />
guardian). One Insurance dialog box must be completed for each responsible<br />
billing party.<br />
6. Click .<br />
Closes the Patient Insurance Information window.<br />
7. Click .<br />
Goes back to the Chart Navigator tab.<br />
8. Click .<br />
Closes the eCHART Navigator window.<br />
Using the Mail System<br />
MOSAIQ has an internal message system for users to send e-mail messages to each<br />
other. The MOSAIQ message system is not connected to other network e-mail<br />
systems your facility may have. In these exercises, you will access mail, send a message,<br />
reply to messages, forward messages, read distribution lists, and purge mail.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Accessing Mail<br />
To send and receive mail, you must first open the MOSAIQ mail system. In this<br />
exercise, you will access mail.<br />
1. In the toolbar, click .<br />
Opens the Mail Messages window, shown in Figure 38.<br />
Figure 38: Mail Message Window<br />
The Mail Messages window shows messages for the currently logged on staff<br />
member. The default is the Staff InBox – Unread view.<br />
You can also click Tools | Mail to open the Mail Messages<br />
window. You can also open the Mail work list on the My Work List<br />
pane to read messages. Double-click a message in the Mail work<br />
list to open it in the My Work List Detail pane.<br />
2. Double-click a message in the Mail Messages window.<br />
Opens the message. The message text is dimmed and cannot be changed.<br />
3. Click .<br />
Closes the message. The message no longer appears in the window.<br />
4. Click adjacent to the View field, then select Staff InBox – All.<br />
Shows read and unread messages. The check mark to the left of the message<br />
shows that you read the message.<br />
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Notes 5. Click adjacent to the View field, then select Staff InBox – Unread.<br />
Shows only unread messages.<br />
Sending a Message<br />
Sending messages in MOSAIQ is almost the same as adding a note to a dialog box.<br />
In this exercise, you will send a message.<br />
1. In the Mail Messages window, click .<br />
Opens the Mail Message dialog box, shown in Figure 39.<br />
Figure 39: Mail Message Dialog Box<br />
The Mail Message dialog box contains fields to select a patient, the type of<br />
message, a subject, and the message text.<br />
2. Click adjacent to the Patient field.<br />
Opens the Select Patient window.<br />
3. Double-click your lesson patient.<br />
Adds the selected patient in the Patient field.<br />
4. Click adjacent to the Type field, then select Physician.<br />
Selects the type of note. The Type field is the only necessary field when sending a<br />
message.
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Notes 5. Press TAB, type <strong>Office</strong> Visit, then press TAB.<br />
Adds the subject, then moves the insertion point to the message body field.<br />
6. Type this message: Please pull last week’s labs for his appt today.<br />
Adds the body of the text. Your entries should look almost the same as the ones<br />
shown in Figure 40.<br />
7. Click .<br />
Figure 40: Completed Mail Message Dialog Box<br />
Opens the Select Directory dialog box.<br />
8. Click .<br />
Opens the Staff Directory window.<br />
9. Double-click your practice database user name.<br />
Selects the user to send the mail. For this exercise, you will send the message to<br />
you. Opens the Mail Sent Receipt message box.<br />
10. Click .<br />
Sends the message to the selected staff member without requesting a receipt. The<br />
message appears in your inbox.<br />
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Notes<br />
Replying to Messages<br />
You can directly reply to a message. When you reply, the message is sent to the initial<br />
sender by default. In this exercise, you will reply to a message.<br />
1. In the Mail Message window, double-click the mail message that you just sent.<br />
Opens the message in the Mail Message dialog box.<br />
2. Right-click in the dialog box.<br />
Opens the Mail Message Options menu, shown in Figure 41.<br />
3. Click Reply.<br />
Figure 41: Mail Message Options Menu<br />
Opens the Reply to Mail dialog box, shown in Figure 42.<br />
Figure 42: Reply to Mail Dialog Box<br />
You can include the initial mail text in the reply and retain addresses.<br />
You can also press CTRL+R to execute the Reply command.<br />
4. Check the Retain Mail Text checkbox.<br />
Keeps the original mail text in the reply.<br />
5. Check the Retain Addresses checkbox.<br />
Automatically replies to all the names on the distribution list.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes 6. Click .<br />
Saves the reply options, then shows the message in the Mail Message dialog box.<br />
A double line divides the message text from the reply text.<br />
7. Type Which labs would you like pulled? CBC? Chem Panel?, then<br />
click .<br />
Adds the reply text, then opens the Select Directory dialog box.<br />
8. Click .<br />
Opens the Staff Directory window. The initial staff member is automatically<br />
selected. Two chevrons (>>) appear to the left of the staff member name. You<br />
can accept the selection, add more recipients, or select different recipients.<br />
9. Click .<br />
Opens the Mail Sent Receipt message box.<br />
10. Click .<br />
Sends the reply.<br />
Forwarding Messages<br />
To add more recipients: select them, then press SPACEBAR or<br />
click in front of the name. Chevrons appear to show that they<br />
are selected.<br />
You receive a message, and you want a different user to read it who is not on the<br />
initial distribution list. You can forward the message without changes. In this exercise,<br />
you will forward a message.<br />
1. In the Mail Messages window, double-click a message in the list.<br />
Opens the message.<br />
2. Right-click in the Mail Message dialog box.<br />
Shows the Mail Message Options menu.<br />
3. Click Mail To.<br />
Opens the Select Directory dialog box.<br />
4. Click .<br />
You can also press CTRL+M to do the Mail To command.<br />
Opens the Staff Directory window.<br />
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Notes 5. Double-click your practice user name.<br />
Selects the recipient. For this exercise, you will send the message to you.<br />
6. Click .<br />
Opens the Mail Sent Receipt message box.<br />
7. Click .<br />
Forwards the message to the selected recipient.<br />
Seeing Distribution Lists<br />
When you receive a message, it can be sent only to you or to multiple recipients. If<br />
you want to see who initially received the message, you can see the distribution list. In<br />
this exercise, you will see a distribution list.<br />
1. In the Mail Messages window, click .<br />
Opens the Mail Message dialog box.<br />
2. Click adjacent to the Type field, then select Admin-General.<br />
Selects the message type.<br />
3. Press TAB, type Test, press TAB, then type This is a test for<br />
distribution lists.<br />
Adds the message subject and body text.<br />
4. Click .<br />
Opens the Select Directory dialog box.<br />
5. Click .<br />
Opens the Staff Directory window.<br />
6. Select the first name in the list, then press SPACEBAR until all names in the list<br />
are selected. Include your name.<br />
Selects names of the staff members to include in the distribution list.<br />
7. Click .<br />
Opens the Mail Sent Receipt message box.<br />
8. Click .<br />
Sends the message to all the selected recipients.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes 9. Double-click the Test mail message.<br />
Opens the message. You cannot tell which other staff members were recipients.<br />
10. Right-click in the dialog box, then click Distribution.<br />
Opens the Mail Distribution List dialog box, shown in Figure 43.<br />
Figure 43: Mail Distribution List Dialog Box<br />
The Mail Distribution List dialog box shows all the staff members or locations<br />
who were recipients of the message.<br />
11. Click .<br />
Closes the Mail Distribution dialog box.<br />
12. Click .<br />
Closes the Mail Message dialog box.<br />
Purging Mail<br />
When you read messages, they are removed from Staff Inbox-Unread and put in Staff<br />
Inbox-All. Purge messages from the Staff Inbox-All in regular intervals. In this exercise,<br />
you will purge mail.<br />
1. In the Mail Message window, click adjacent to the View option, then select<br />
Staff InBox - All.<br />
Shows all messages.<br />
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Notes 2. Select a message that you have received, then click .<br />
Opens the Mail Message dialog box for the selected message. Note Will be Deleted<br />
appears at the bottom of the dialog box.<br />
3. Click .<br />
To purge multiple messages, tag each message (select, then<br />
press SPACEBAR), then click . Click .<br />
Removes the shown message, then shows the Mail Messages window.<br />
You can remove messages from the OutBox in the same<br />
procedure.<br />
4. In the Mail Messages window, click .<br />
Closes the Mail Messages window.<br />
What’s Next<br />
In this lesson, you learned how to use the Select Patient window, explore the Home<br />
view, explore the Chart view, use eChart Navigator, use notes, use the Patient Face<br />
sheet, and use the mail system. Use the Quick Version as a concise, step-by-step guide<br />
to quickly apply the skills you have learned or to reinforce what you have learned. In<br />
the subsequent lesson, you will learn how to use help.
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Notes<br />
The Quick Version<br />
Sorting the Select Patient Window<br />
1. In the toolbar, click .<br />
2. Click adjacent to the View option.<br />
3. Click the view option.<br />
4. Use the scroll bar to move to the right to see the hidden columns.<br />
5. In the Filter by section, click an option to filter.<br />
6. In the Sort by section, click an option to sort.<br />
Finding and Selecting Patients<br />
1. In the Select Patient window, type the minimum number of letters that finds your<br />
patient.<br />
2. Click the patient name, then click .<br />
3. If a message appears to show the patient is missing a Privacy Notice, click<br />
.<br />
Viewing Patient Facts<br />
1. In the Select Patient window, click a patient.<br />
2. Click .<br />
3. In the Facts & Photo dialog box, click .<br />
4. In the Select Patient window, click .<br />
5. Click File | Close Patient Chart.<br />
Changing Patient Status<br />
1. In the Select Patient window, click a patient, then click .<br />
2. Click the appropriate tab and radio button.<br />
3. Click .<br />
4. Click .<br />
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Notes<br />
Exploring the Home View<br />
1. In the top right corner of the Home View, click .<br />
2. Click Configure View….<br />
3. Double-click a pane.<br />
4. In the top right corner of the Home View, click , then click Layout<br />
Settings….<br />
5. Click .<br />
6. Right-click .<br />
7. Click outside the Tab Options Menu.<br />
Opening the Chart View<br />
1. Click .<br />
Adding Notes Using the eCHART Navigator<br />
1. Click .<br />
2. Click in the Summary Writer box.<br />
3. Type the note.<br />
4. Click .<br />
5. In the menu bar, click eCHART | Notes….<br />
6. Click .<br />
Showing Other Medications vs. Dose Site Summary<br />
1. From the eCHART Navigator, click .<br />
2. Click .<br />
3. Click eChart | Diagnoses and Interventions….<br />
4. Right-click in Diagnosis and Interventions window.<br />
5. Click Dose Site Summary….<br />
6. Click , then click .
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Notes Exploring Allergies and Alerts<br />
1. In the eCHART Navigator window, click .<br />
2. Click .<br />
3. Click to close the Patient Note window.<br />
4. Click to close the Allergies by Severity dialog box.<br />
Attaching Patient Notes to Dialog Boxes<br />
1. Open the chart for a patient.<br />
2. Click File | Demographics….<br />
3. Click .<br />
4. Click in the Subject field, then type text for the subject.<br />
5. Press TAB, then type the note.<br />
6. Click to attach the note to the dialog box.<br />
7. Click to close the Patient Demographic Data dialog box.<br />
Seeing the Patient Notes Window<br />
1. Click eChart | Notes….<br />
2. Click adjacent to the View field, then select the view option.<br />
Adding General Patient Notes<br />
1. In Patient Notes window, click .<br />
2. Click adjacent to the Type field, then select Clinical-General.<br />
3. Type the text in the Subject field.<br />
4. Press TAB, then type the note.<br />
5. Click .<br />
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Notes<br />
Appending Text to Notes<br />
1. In Patient Notes window, select a note, then click .<br />
2. Right-click in the dialog box.<br />
3. Click Append.<br />
4. Press ENTER, then type more text.<br />
5. Click .<br />
Locking and Unlocking Notes<br />
1. In Patient Notes window, select a note, then click .<br />
2. Right-click in the dialog box, then click Lock.<br />
3. Type your password in the Password field, then click .<br />
4. Click .<br />
5. Select the note you just locked, then click .<br />
6. Right-click in the dialog box, then click Unlock.<br />
7. Type your password in the Password field, then click .<br />
8. Click .<br />
Mailing Notes<br />
1. In Patient Notes window, select a note, then click .<br />
2. Right-click in the dialog box, then click Mail To.<br />
3. Click .<br />
4. Double-click a user name.<br />
5. Click .<br />
6. Click .<br />
7. Click .<br />
8. Click File | Close Patient Chart.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Using the Patient Facesheet<br />
1. Click eChart | Navigator….<br />
2. Click .<br />
3. Click the top .<br />
4. Click .<br />
5. Click the bottom .<br />
6. Click .<br />
7. Click .<br />
8. Click .<br />
Accessing Mail<br />
1. In the toolbar, click .<br />
2. Double-click a message in the Mail Messages window.<br />
3. Click .<br />
4. Click adjacent to the View field, then select a view option.<br />
Sending a Message<br />
1. In the Mail Messages window, click .<br />
2. Click adjacent to the Patient field.<br />
3. Double-click your patient.<br />
4. Click adjacent to the Type field, then select a message type.<br />
5. Press TAB, type the subject text, then press TAB.<br />
6. Type the message.<br />
7. Click .<br />
8. Click .<br />
9. Double-click your user name.<br />
10. Click .<br />
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Notes<br />
Replying to Messages<br />
1. In the Mail Message window, double-click a mail message.<br />
2. Right-click in the dialog box.<br />
3. Click Reply.<br />
4. Check the Retain Mail Text checkbox.<br />
5. Check the Retain Addresses checkbox.<br />
6. Click .<br />
7. Type a message, then click .<br />
8. Click .<br />
9. Click .<br />
10. Click .<br />
Forwarding Messages<br />
1. In the Mail Messages window, double-click a message in the list.<br />
2. Right-click in the Mail Message dialog box.<br />
3. Click Mail To.<br />
4. Click .<br />
5. Double-click a user name.<br />
6. Click .<br />
7. Click .
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Seeing Distribution Lists<br />
1. In the Mail Messages window, click .<br />
2. Click adjacent to the Type field, then select the message type.<br />
3. Press TAB, type the subject text, press TAB, then type the message.<br />
4. Click .<br />
5. Click .<br />
6. Select the first name in the list, then press SPACEBAR until all names in the list<br />
are selected.<br />
7. Click .<br />
8. Click .<br />
9. Double-click the mail message.<br />
10. Right-click in the dialog box, then click Distribution.<br />
11. Click .<br />
12. Click .<br />
Purging Mail<br />
1. In the Mail Message window, click adjacent to the View option, then select the<br />
view option.<br />
2. Select a message, then click .<br />
3. Click .<br />
4. In the Mail Messages window, click .<br />
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Notes<br />
Lesson 2 Online Help<br />
Objectives<br />
You will learn how to:<br />
• Use the Help menu<br />
• Use the Table of Contents and Index<br />
• Use Hypertext Links and Navigation Buttons<br />
• Use Context Sensitive Help<br />
• Find Help Topics<br />
• Print Help Topics<br />
• Add Topics to the Favorites Tab<br />
The Help system contains all you need to know about MOSAIQ. In this lesson, you<br />
will use the Help menu, use context sensitive Help, use hypertext links and navigation<br />
buttons, find Help topics, print Help topics and add topics to the Favorites tab.<br />
Using the Help Menu<br />
The Help menu contains commands you can use to access different parts of the Help<br />
system. In this exercise, you will explore the Help menu commands and look up<br />
topics using the Help menu.<br />
1. In the menu bar, click Help.<br />
Shows the Help menu, shown in Figure 44.<br />
Figure 44: Help Menu<br />
The Help menu contains these commands:
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes Current<br />
Topic<br />
Table of<br />
Contents<br />
Search for<br />
Help On…<br />
How to Use<br />
Help<br />
Shows context sensitive Help on the currently shown<br />
window or dialog box.<br />
Shows the Help Table of Contents.<br />
Opens a dialog box to find specified Help topics.<br />
Shows instructions on using the Help system.<br />
About… Opens a dialog box showing MOSAIQ system and<br />
copyright information.<br />
The remaining commands show reference information from different medical<br />
and cancer organizations in an online help format.<br />
2. Click , if needed.<br />
Opens the Help window with the Table of Contents, shown in Figure 45.<br />
Title bar Toolbar pane<br />
Contents/Index/Search/Favorites pane<br />
Figure 45: Help Window with Table of Contents<br />
Information pane<br />
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Notes The Help window is divided into three panes: the Toolbar pane, the<br />
Contents/Index/Search/Favorites pane, and the Information pane.<br />
The Help window toolbar, shown in Figure 46, contains these buttons:<br />
Figure 46: Help Window Toolbar<br />
Hides the Contents/Index/Search pane. This button is only<br />
available if the Contents/Index/Search pane appears.<br />
Shows the topic before. This button is only available if you have<br />
shown more than one topic during the current Help session.<br />
Shows the subsequent topic in the sequence of topics, which you<br />
have seen during the current Help session. This button is only<br />
available if you have shown more than one topic during the<br />
current Help session, and have clicked to read topics<br />
before.<br />
Refreshes the Information pane. If the Information pane is<br />
unreadable, this button refreshes it to its initial condition.<br />
Opens the Print Topics dialog box to select the topics to print,<br />
then the Standard Windows Print dialog box.<br />
Shows a menu with commands that are equivalent to the buttons<br />
in the toolbar and these commands:<br />
Internet Options... - Opens the Standard Windows Internet<br />
Options dialog box to specify Internet Explorer program options.<br />
See Internet Explorer Help for more information.<br />
Search Highlight On/Off - Highlights the word you are<br />
searching for when found in a topic. This is a toggle command.<br />
Click it to change the highlight from on to off and back to on.<br />
You can change the dimensions of the Contents/Index/Search/Favorites pane,<br />
the Information pane, and the Help window.
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Notes<br />
Using the Table of Contents and Index<br />
The Table of Contents shows all topics in the Help system and appears first in the<br />
Contents/Index/Search/Favorites pane by default. The Table of Contents is<br />
organized by books ( ) and pages ( ). Books contain pages or other books.<br />
Click adjacent to a closed book ( ) to expand it. Click adjacent to an open<br />
book ( ) to contract it. Click adjacent to a topic to show the topic in the<br />
Information pane.<br />
In this exercise, you will use the Table of Contents and Index.<br />
1. Click adjacent to the Reports book.<br />
Expands the book to show the topics and more books as shown in Figure 47.<br />
Figure 47: Table of Contents showing Expanded Reports Book<br />
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Notes 2. Click the Cancer Wait Time Report topic.<br />
Shows the Cancer Wait Time Report topic in the Information pane as shown in<br />
Figure 48.<br />
Opens a list<br />
of topics you<br />
can jump to<br />
related to the<br />
current topic<br />
Topic contents<br />
Topic title<br />
Figure 48: Cancer Wait Time Report Topic<br />
The Cancer Wait Time Report topic is an example of a reference topic. It contains<br />
background information about the subject.<br />
3. Click .<br />
Explains how to open the dialog box or<br />
window in the system<br />
Opens a menu of topics related to the currently shown topic as shown in<br />
Figure 49.<br />
Figure 49: Related Topics Menu<br />
Opens a list of<br />
How-To topics<br />
you can jump to<br />
related to the<br />
current topic<br />
Hypertext link to<br />
another topic
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Notes 4. Click Clinician Worksheet.<br />
Shows the Clinician Worksheet topic, shown in Figure 50.<br />
5. Click .<br />
Figure 50: Clinician Worksheet Topic<br />
Shows the Cancer Wait Time Report topic again.<br />
6. Click .<br />
Shows the How to Upload Cancer Wait Time Assessments topic, shown in Figure 51.<br />
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Notes<br />
Figure 51: How to Upload Cancer Wait Time Assessments Topic<br />
The How to Upload Cancer Wait Time Assessments topic is a How To topic. How To<br />
topics contain procedural steps. MOSAIQ Help has many How To topics.<br />
7. In the Contents/Index/Search/Favorites pane, click .<br />
Shows the Index, shown in Figure 52.
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Notes<br />
Figure 52: Help Window – Index Tab<br />
The Index tab of the Help window contains the index list, plus a keyword search<br />
box. You can type in a number of letters to help you find the topic you want<br />
without reading all of the index.<br />
The Index is similar to an index in a printed book. If an entry has sub-entries,<br />
double-click a sub-entry to show the topic. If you double-click a topic with subtopics,<br />
a window appears with the sub-topics you can choose.<br />
8. Type que.<br />
Moves through the index to the Queue entry.<br />
9. Below the Queue entry, double-click Department Queue.<br />
Shows the Department Queue topic, shown in Figure 53.<br />
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Notes<br />
Figure 53: Department Queue Topic<br />
Using Hypertext Links and Navigation Buttons<br />
Many Help topics contain hypertext links to other Help topics. You can quickly show<br />
related information to the current topic. In this exercise, you will use hypertext links<br />
and navigation buttons.<br />
1. In the Help window toolbar, click two times.<br />
Shows to the Cancer Wait Time Report topic.<br />
2. Move to the bottom of the topic, then click the System Conventions hypertext<br />
link.<br />
Shows the System Conventions topic, shown in Figure 54.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Figure 54: System Conventions Topic<br />
The System Conventions topic contains definitions and descriptions of all the<br />
elements in that tab. Near the top of this topic is a line starting with Click to jump to<br />
a heading followed by some hypertext links. Some hypertext links are in the<br />
headings, usually in reference topics that are very long.<br />
3. In the Help window, click .<br />
Closes the Help window.<br />
Using Context-Sensitive Help<br />
Help topics in MOSAIQ are context sensitive. You can click the mouse or press a key<br />
to show a Help topic relating to the currently shown window or dialog box. In this<br />
exercise, you will use two procedures to show context sensitive Help.<br />
1. Click File | Register New Patient….<br />
Opens the NEW Patient Registration dialog box.<br />
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Notes 2. Click Help | Current Topic.<br />
Opens the Help window with the NEW Patient Registration topic, shown in<br />
Figure 55.<br />
Figure 55: NEW Patient Registration Topic<br />
3. In the Help window title bar, click .<br />
Closes the Help window.<br />
4. Press F1.<br />
Opens the Help window with the NEW Patient Registration topic.<br />
5. Close the Help window.<br />
Click Note! to show more information on the help topic.
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Notes<br />
Finding Help Topics<br />
MOSAIQ Help contains a powerful full text search feature. You can search for<br />
individual words in all the topics. In this exercise, you will find help topics using the<br />
search function.<br />
1. In the Help window, click .<br />
Shows the Search tab of the Help window, shown in Figure 56.<br />
The Search tab contains these options:<br />
Type in the<br />
keyword to<br />
find<br />
Figure 56: Help Window - Search Tab<br />
Type words or phrases to search.<br />
Shows topics containing the words or phrases you typed.<br />
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Notes<br />
Select Topic<br />
to display<br />
Once a list of topics is shown, click this button to show the<br />
highlighted topic in the Information pane. You can also<br />
double-click a listed topic to show it.<br />
Shows a list of topics that match your search criteria. The<br />
topic titles appear in the list.<br />
2. In the Type in the word(s) to search for box, type diag, then click .<br />
Shows a list of topics that match your criteria, shown in Figure 57.<br />
Figure 57: Help Window - Search Tab Showing Search Results<br />
These topics all contain the word diag in the title and body of the topic.<br />
3. In the Select Topic to display list, double-click Diagnosis and Staging.<br />
Shows the Diagnosis and Staging topic in the Information pane, shown in<br />
Figure 58.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Figure 58: Diagnosis and Staging Topic<br />
Each occurrence of the search criteria word or phrase is highlighted in the topic.<br />
Printing Help Topics<br />
If you frequently refer to the same Help topic, you can print it. You do not have to<br />
search for it each time in the Help window. You can print individual topics or all<br />
books from the Table of Contents. In this exercise, you will print Help topics.<br />
1. In the Help window toolbar, click .<br />
“Diag” highlighted.<br />
Opens the Print dialog box, shown in Figure 59.<br />
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Notes<br />
Figure 59: Print Dialog Box<br />
The Print dialog box is the same standard print dialog box you find in most<br />
Windows applications. Your printer will most likely appear different than shown<br />
above.<br />
2. Click .<br />
Prints the current topic.<br />
If you show the Index tab or the Search tab, you can only print a single topic at a<br />
time. However, if you show the Table of Contents, you can print all books of<br />
topics.<br />
3. Click .<br />
Shows the Table of Contents tab.<br />
4. Click the Reports book to highlight it.<br />
Selects the book to print.<br />
5. Click .<br />
Shows the Print Topics dialog box, shown in Figure 60.
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Notes<br />
Figure 60: Print Topics Dialog Box<br />
The Print Topics dialog box contains two radio buttons. One to print the selected<br />
topic and one to print the selected heading and all subtopics contained in it.<br />
6. Click Print the selected heading and all subtopics, then click<br />
.<br />
Specifies to print the Reports book, including all subtopics, then opens the Print<br />
dialog box.<br />
7. Click .<br />
Prints all topics below the Reports book.<br />
Adding Topics to the Favorites Tab<br />
You can also refer to a frequently used topic by adding it to the Favorites tab. In this<br />
exercise, you will add a frequently used topic to the Favorites tab.<br />
Favorites topics are available for future reference until you remove<br />
them from the Favorites Tab.<br />
1. In the Help window, click .<br />
Shows the Favorites tab of the Help window, shown in Figure 61.<br />
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Notes<br />
Figure 61: Help Window - Favorites Tab<br />
The Favorites tab contains these field and buttons:<br />
Topics Shows your favorite topics.<br />
Current<br />
topic:<br />
Removes a topic from the Topics list.<br />
Selects a topic from the Topics list and shows it on the<br />
right side of the pane.<br />
Adds a topic from the right side of the pane to the Topics<br />
list.<br />
Shows the current topic on the right side of the pane.<br />
You can also right-click a topic from the Topics list and select<br />
Display, Add, Remove, or Rename from the menu.
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Notes 2. Click .<br />
Adds the Current Topic: Diagnosis and Staging in the Topics list, shown in<br />
Figure 62.<br />
Figure 62: Help Window - Favorites Tab showing Diagnosis and Staging<br />
3. To add a second topic, click a different tab, double-click to select a topic, click<br />
, then click .<br />
Shows the Current Topic in the Topics list.<br />
What’s Next<br />
In this lesson, you learned how to use the Help menu, use the table of contents and<br />
index, use hypertext links and navigation buttons, use context sensitive help, find and<br />
print Help topics, and add your favorite topics to the topics list. Review the<br />
subsequent Quick Version. In the subsequent lesson, you will learn how to quick<br />
register a patient, review and update demographics, print demographic information,<br />
and add topics to the Favorites tab.<br />
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Notes<br />
The Quick Version<br />
Using the Help Menu<br />
1. In the menu bar, click Help.<br />
Using the Table of Contents<br />
1. Click .<br />
2. Click adjacent to a book.<br />
3. Click the topic.<br />
4. Click .<br />
5. Click the topic.<br />
6. Click .<br />
7. Click the topic.<br />
Using the Index<br />
1. In the Contents/Index/Search/Favorites pane, click .<br />
2. Type the first few letters to help you find the topic you want.<br />
3. Below the entry, double-click the topic.<br />
Using Hypertext Links and Navigation Buttons<br />
1. In the Help window toolbar, click or .<br />
2. Click the underlined hypertext link.<br />
Using Context-Sensitive Help<br />
1. In MOSAIQ, open the dialog box or window that you want to show help.<br />
2. Click Help | Current Topic.<br />
3. In the Help window title bar, click .<br />
4. Press F1.<br />
5. Close the Help window.
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Notes<br />
Finding Help Topics<br />
1. In the Help window, click .<br />
2. In the Type in the word(s) to search for box, type the search word or phrase, then click<br />
.<br />
3. In the Select Topic to display list, double-click the topic.<br />
Printing the Current Help Topic<br />
1. In the Help window, browse to the topic to print.<br />
2. In the Help window toolbar, click .<br />
3. Click .<br />
Printing Multiple Help Topics<br />
1. Click .<br />
2. Click the book to select it.<br />
3. Click .<br />
4. Click the appropriate radio button, then click .<br />
5. Click .<br />
Adding Topics to the Favorites Tab<br />
1. In the Help window, browse to the topic to add to the favorites tab.<br />
2. In the Help window, click .<br />
3. Click .<br />
4. To add a second topic, click a different tab, double-click to select a topic, click<br />
, then click .<br />
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Notes<br />
Lesson 3 Patient<br />
Registration<br />
Objectives<br />
You will learn how to:<br />
• Quick Register a Patient<br />
• Adding Patient Demographic Data<br />
• Print Demographic Information<br />
Some conditions, such as emergencies or special weekend appointments, it is<br />
necessary to temporarily bypass the usual registration procedure. You can quickly<br />
register a patient, then fill in the remaining patient information later. In this lesson, you<br />
will quick register a patient, add patient demographic data, and print demographic<br />
information.<br />
Quick Register a Patient<br />
When you quick register a patient, you only add the minimum necessary information<br />
to add the patient in the system. In this exercise, you will quick register a patient.<br />
1. Click File | Register New Patient….<br />
Opens the Name/ID/Personal tab of the NEW Patient Registration dialog box,<br />
shown in Figure 63.<br />
Figure 63: NEW Patient Registration Dialog Box - Name/ID/Personal Tab
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
When you quick register a patient, it does not check for duplicates<br />
until after you have completed all fields and click . Add<br />
from the Patient List to see that the patient is not already added.<br />
All fields that are colored red are required. If they are not filled in,<br />
you cannot continue.<br />
The Name/ID/Personal tab of the NEW Patient Registration dialog box<br />
contains these fields:<br />
Last The last name of the patient.<br />
First The first name of the patient.<br />
MI The middle initial of the patient.<br />
Salutation A salutation, such as Mr. or Ms., to use in patient letters.<br />
Other A second patient name, such as a nickname, maiden name or<br />
alias. For example, if a name of the patient is James and the<br />
patient prefers to be called Jim, type Jim in this field.<br />
Birth Date The date of birth of the patient.<br />
Age Shows the age of the patient. This field is automatically<br />
calculated from the Birth Date field and cannot be changed.<br />
MedRc The primary ID of the patient. The label for this field in your<br />
clinical database may differ from that shown above<br />
depending on how your System Administrator has configured<br />
the system.<br />
Gender The gender of the patient.<br />
SSN The social security number of the patient.<br />
Accepts the information typed in the NEW Patient<br />
Registration dialog box, then checks for possible duplicate<br />
patient records.<br />
Cancels registration. The information entered is not saved.<br />
2. Choose a fictitious name, type the last name, press TAB, type the first name, press<br />
TAB, type the middle initial, then press TAB.<br />
Records the name of the patient.<br />
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Notes<br />
A comma after the last name or period after the middle initial is<br />
unnecessary. The software does it for you.<br />
Examples in this guide show James M. Bond as the patient name.<br />
Replace your patient name wherever James M. Bond appears.<br />
3. Click adjacent to the Salutation field, then click an applicable salutation for the<br />
patient.<br />
Records a salutation.<br />
You can select a salutation by typing the first letter of the<br />
salutation until the salutation appears in the field. For example, to<br />
select Mrs., type m until Mrs. appears when you first tab to this<br />
field.<br />
4. Press TAB, then type the nickname of the patient, such as Jimmy.<br />
Moves the insertion point to the Other field, then records the nickname of the<br />
patient.<br />
5. Click adjacent to the Birth Date field.<br />
Opens the Calendar dialog box, shown in Figure 64.<br />
Figure 64: Calendar Dialog Box<br />
6. Change the date to April 20 th, 1965, then click .<br />
Records the birth date of the patient, then moves the insertion point to the<br />
MedRc field. In your clinical database, the label for this field can be different<br />
from that shown in Figure 63.<br />
The age of the patient is automatically recorded in the Age field.<br />
You can also type the birthdate in the MM/DD/YY format with a /,<br />
-, or a . in between. Birthdates before 1911 must be written with a<br />
4-digit year (that is, MM/DD/YYYY).
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Notes<br />
7. Type 98-00xx, where xx is any number between 01 and 99.<br />
Records the primary ID of the patient.<br />
If the Creates Duplicate ID Entry message box opens, click<br />
and type another ID number.<br />
8. Click adjacent to the Gender field, then click the gender appropriate for your<br />
patient.<br />
Records the gender of the patient.<br />
9. Press TAB, then type 555229999.<br />
Moves the insertion point to the SSN field, then records the social security<br />
number of the patient.<br />
10. Press TAB.<br />
Changes the number you typed to standard Social Security format.<br />
Adding Admission/Referral Information<br />
You use the Admission/Referral tab to add the referring physician, attending<br />
physician, diagnosis, and other admission information about the patient. In this<br />
exercise, you will add admission/referral information.<br />
1. Click .<br />
Shows the Admission/Referral tab of the NEW Patient Registration dialog box,<br />
shown in Figure 65.<br />
Figure 65: NEW Patient Registration Dialog Box - Admission/Referral Tab<br />
The Admission/Referral tab of the NEW Patient Registration dialog box contains<br />
these fields:<br />
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Notes Referring<br />
Physician<br />
Attending<br />
Physician<br />
The physician who referred the patient to your facility.<br />
The label for this field in your clinical database can be<br />
different from that shown above depending on how your<br />
System Administrator configured the system.<br />
The primary attending physician of the patient in the<br />
department.<br />
Department The department of the attending physician. If your site is<br />
not a multi-department site, that is, sharing patients with<br />
your satellite clinics, then ignore this field. It defaults to<br />
your home department. Assign Global if satellite<br />
departments must see patient information.<br />
Referring<br />
Internal or<br />
External MD<br />
Diagnosis<br />
Category<br />
The Internal or External physician who referred the<br />
patient to your facility. Used in multi-department sites<br />
when an attending MD from one department is recorded<br />
as the referring MD for a different department for billing.<br />
The general disease site for the patient, such as lung or<br />
colon.<br />
Diagnosis The diagnosis for the patient. The ICD code value used in<br />
medical billing.<br />
Inpatient The patient status as inpatient or outpatient.<br />
Room The room number of the patient. Only active if you<br />
checked the Inpatient checkbox.<br />
Bed The bed number of the patient. Only active if you<br />
checked the Inpatient checkbox.<br />
Transportatio<br />
n<br />
2. Click adjacent to the Referring Physician field.<br />
How the patient moves to and from your facility.<br />
Opens the External Directory window, shown in Figure 66.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
3. Double-click SANTOS, MARIA L.<br />
Figure 66: External Directory Window<br />
Records the referring physician of the patient.<br />
4. Click adjacent to the Attending Physician field.<br />
Opens the Physician Directory window, shown in Figure 67.<br />
5. Double-click GANNON, JOE F.<br />
Figure 67: Physician Directory Window<br />
Records the attending physician of the patient.<br />
6. Click adjacent to the Category field.<br />
Opens the Diagnosis Category window, shown in Figure 68.<br />
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Notes<br />
7. Double-click COLON 153.<br />
Figure 68: Diagnosis Category Window<br />
Records the diagnosis category of the patient.<br />
8. Click adjacent to the Diagnosis field.<br />
Opens the Select Diagnosis Code dialog box, shown in Figure 69.<br />
Figure 69: Select Diagnosis Code Dialog Box
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes 9. In the Diagnosis Code Group list, click 153 Colon: MN, then double-click 153.3<br />
in the Diagnosis Code list.<br />
Records the diagnosis of the patient. The diagnosis description appears below the<br />
Diagnosis field.<br />
You can also type 153, then click the drop-down arrow. This shows<br />
only the codes related to 153 Colon.<br />
10. Click the Inpatient checkbox.<br />
Indicates that the patient is an inpatient. A appears in the checkbox. The Room<br />
and Bed fields are active at this time.<br />
11. Press TAB, then type 1254.<br />
Moves the insertion point to the Room field, then adds the room number of the<br />
patient.<br />
12. Press TAB, then type 2.<br />
Moves the insertion point to the Bed field, then adds the bed number of the<br />
patient.<br />
13. Click adjacent to the Transportation field, then click Wheel chair.<br />
Records the method the patient uses to get to, from, or in your facility.<br />
Adding Home/Work Information<br />
You use the Home/Work tab to record the home address information and work<br />
telephone number of the patient. In this exercise, you will add home/work<br />
information.<br />
1. Click .<br />
Shows the Home/Work tab of the NEW Patient Registration dialog box, shown<br />
in Figure 70.<br />
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Notes<br />
Figure 70: NEW Patient Registration Dialog Box - Home/Work Tab<br />
The Home/Work tab of the NEW Patient Registration dialog box contains these<br />
fields:<br />
1 The first line of the address of the patient.<br />
2 The second line of the address of the patient, if applicable.<br />
City The city where the patient lives.<br />
State The state where the patient lives.<br />
The label for this field is configurable in Department Setup<br />
and may be different depending on your country.<br />
Postal The zip code for the address of the patient.<br />
Country The country where the patient lives. This field is necessary<br />
only when the patient lives in a country different from your<br />
treatment facility.<br />
Phone The home telephone number of the patient.<br />
Ext The work telephone number and extension of the patient,<br />
if any.<br />
2. Type 3455 28th Avenue.<br />
Records the primary address of the patient.<br />
3. Press TAB, then type Apt. 5.<br />
Moves the insertion point to the 2 field, then records the secondary address of the<br />
patient.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes 4. Press TAB, type Cambridge, press TAB, type MA, press TAB, then 02141.<br />
Records the city, state, and zip code of the patient.<br />
5. Press TAB twice, type 6175557878, then press TAB.<br />
Moves the insertion point to the Phone field, records the home telephone number<br />
of the patient, then moves the insertion point to the Work Phone field.<br />
6. Type 6175551122, press TAB, then type 45.<br />
Records the work telephone number and extension of the patient.<br />
The system automatically formats phone numbers for you when you<br />
go off the field. For example you can type 6175558958 then press<br />
TAB and the system formats it to 617/555-8958.<br />
Adding Patient Demographic Data<br />
After you add the new patient registration data, the system automatically checks for<br />
conflicts, then shows patient demographic data. In these exercises, you will use the<br />
Patient Demographic Data dialog box to check for duplicate patients, and add<br />
name/ID/personal, admission/referral, home/work, relative and emergency<br />
information.<br />
Checking for Duplicate Patients<br />
1. Click .<br />
Opens the Potential Duplicate Patients dialog box, shown in Figure 71.<br />
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Notes<br />
Information about the patient<br />
you are recording<br />
List of all possible<br />
duplicate patients<br />
Information about the possible<br />
duplicate patient selected in<br />
the list<br />
Number of possible duplicate matches<br />
the check found<br />
Figure 71: Potential Duplicate Patients Dialog Box<br />
The Potential Duplicate Patients dialog box shows possible duplicate patients.<br />
When you click , the system searches the patient database for patients<br />
with the same last name, gender, or birth date. If these fields matches an existing<br />
patient, that patient shows as a possible duplicate. You can choose from one of<br />
the duplicate patients, or continue with the new patient registration.<br />
As more students add their patients, more patients will appear in<br />
the duplicate patient list. If you are the last student to add the<br />
patient, you will see more rows in the list than the first or second<br />
student who added the patient<br />
Since the patients you are adding are all unique, you will continue registering your<br />
patient in the subsequent exercise.<br />
If no duplicate patients are found, the Potential Duplicate Patients<br />
dialog box does not open. Instead, a message box opens indicating<br />
no matches. You can then continue from the message box.
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Notes 2. From the Potential Duplicate Patients dialog box, click , or click<br />
from the No Duplicates message box if it opened.<br />
Opens the New Patient Registration message box, shown in Figure 72.<br />
Figure 72: New Patient Registration Message Box<br />
From this message box you can stop registering the patient or continue to<br />
Demographics.<br />
Adding Name/IDs/Personal Information<br />
Patient demographic data gives more fields to identify the patient. In this exercise, you<br />
will add to the name/IDs/personal information.<br />
1. Click .<br />
Opens the Name/IDs/Personal tab of the Patient Demographic Data dialog<br />
box, shown in Figure 73.<br />
Figure 73: Patient Demographic Data Dialog Box - Name/IDs/Personal Tab<br />
The Name/IDs/Personal tab of the Patient Demographic Data dialog box<br />
contains these groups:<br />
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Notes Name The same fields as the Name/IDs/Personal tab of the<br />
NEW Patient Registration dialog box.<br />
IDs The primary ID field from the Name/IDs/Personal tab<br />
of the NEW Patient Registration dialog box, plus the five<br />
additional IDs you can define for each patient. Your<br />
System Administrator specifies the labels for the IDs.<br />
Personal The same fields as the Home/Work tab of the NEW<br />
Patient Registration dialog box, plus the Birth Place, Marital<br />
Status, Language, Race, Religion, and Children fields.<br />
Opens the Admission/Referral Note window to add an<br />
admissions/referral note.<br />
Opens the Patient Note window to add a clinical note.<br />
Opens the Patient Log & Chart Activity window to add a<br />
patient log.<br />
Opens the Accounts window to show information<br />
associated with accounts assigned to an applicable patient.<br />
Facilities in France use this feature.<br />
The fields completed in the NEW Patient Registration dialog box are<br />
automatically recorded in the Patient Demographic Data dialog box.<br />
Click File | Demographics….or press F6, then click to<br />
open the Patient Demographic Data dialog box for a patient.<br />
2. Click in the Birth Place field, then type Billings, Montana.<br />
Records the birthplace of the patient.<br />
3. Click adjacent to the Marital Status field, then click Divorced.<br />
Records the marital status of the patient.<br />
4. Click adjacent to the Language field, then click English.<br />
Records the primary language of the patient.<br />
5. Click adjacent to the Race field, then click Other.<br />
Records the race of the patient.<br />
6. Click adjacent to the Religion field, then click Hindu.<br />
Records the religion of the patient.
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Notes 7. Click in the Children field, then type 2.<br />
Records the number of children the patient has.<br />
Adding Admission/Referral Information<br />
Patient demographic data gives fields to add more information about the physicians<br />
and diagnosis of the patient. In this exercise, you will add admission and referral<br />
information.<br />
1. Click .<br />
Shows the Admission tab of the Patient Demographic Data dialog box, shown in<br />
Figure 74.<br />
Figure 74: Patient Demographic Data Dialog Box - Admission Tab<br />
The Admission tab contains the same admission fields as the Admission/Referral<br />
tab of the NEW Patient Registration dialog box plus these fields:<br />
Diagnosis 2,<br />
Diagnosis 3,<br />
Diagnosis 4<br />
Admit/<br />
Registration<br />
Date<br />
Second, third, and/or fourth diagnoses for the patient, if<br />
applicable.<br />
The date the patient registered in MOSAIQ. This field<br />
automatically shows the current date, but you can change it.<br />
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Notes Admit/<br />
Registration<br />
Time<br />
Previous<br />
Therapy<br />
Discharge<br />
Date<br />
The time the patient was admitted. This field automatically<br />
shows the current time, but you can change it.<br />
The date when the patient had a course of therapy, if any.<br />
The date the patient was discharged, if any.<br />
Expired Date The date the patient expired, if applicable.<br />
Nursing Unit The nursing unit to which the patient is assigned.<br />
Admitting<br />
Physician<br />
The physician who admitted the patient.<br />
Resident A resident physician assigned to the patient.<br />
Nurse A nurse assigned to the patient.<br />
2. Click adjacent to the Previous Therapy field, change the date to 5/19/94, then<br />
click .<br />
Records the date of a course of therapy.<br />
3. Click adjacent to the Admitting Physician field, then double-click<br />
SANTOS, MARIA L.<br />
Records the admitting physician assigned to the patient.<br />
4. Click adjacent to the Resident field, then double-click CRUSHER, BEVERLY<br />
A.<br />
Records the resident physician assigned to the patient.<br />
5. Click adjacent to the Nurse field.<br />
Opens the Staff Directory window, shown in Figure 75.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
6. Double-click Smith, Jan M.<br />
Figure 75: Staff Directory Window<br />
Records the assigned nurse to the patient, then automatically shows the Attending<br />
tab of the Patient Demographic Data dialog box, shown in Figure 76.<br />
Figure 76: Patient Demographic Data Dialog Box - Attending Tab<br />
On some tabs in some dialog boxes, when you complete the last<br />
field, the adjacent tab automatically shows.<br />
The Attending tab contains fields for a maximum of three attending physicians<br />
and three associated referring MDs. The first Attending Physician field is<br />
automatically completed for you.<br />
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Notes<br />
7. Click .<br />
If your department is one institution, you will only see one<br />
department and attending physician field. The number of<br />
departments your site is registered for gives this number.<br />
Shows the Referral tab of the Patient Demographic Data dialog box, shown in<br />
Figure 77.<br />
Figure 77: Patient Demographic Data Dialog Box - Referral Tab<br />
The Referral tab contains the same referral fields as the Admission/Referral tab<br />
of the NEW Patient Registration dialog box plus these fields:<br />
Primary<br />
Physician<br />
Referring<br />
Physician<br />
Other MD 1<br />
and 2<br />
Referring<br />
Facility<br />
Referred to<br />
Facility<br />
The primary care physician for the patient.<br />
The referring physician for the patient.<br />
Other referring physicians assigned to the patient.<br />
The facility from which the patient was referred, if<br />
applicable.<br />
An outside facility to which the patient is referred for other<br />
treatments.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
The field labels can be different from that shown above in your<br />
Clinical database depending on how your System Administrator<br />
configures the fields.<br />
8. Click adjacent to the Primary Physician field, then double-click SANTOS,<br />
MARIA L.<br />
Records the primary physician for the patient.<br />
9. Click adjacent to the Other MD 1 field, then double-click MARTIN, JOE K.<br />
Records another physician for the patient.<br />
Adding Home/Work Information<br />
Patient demographic data provides fields to add more data to the home and work<br />
information of the patient. In this exercise, you will add home and work information.<br />
1. Click .<br />
Shows the Home/Work tab of the Patient Demographic Data dialog box,<br />
shown in Figure 78.<br />
Figure 78: Patient Demographic Data Dialog Box - Home/Work Tab<br />
The Home/Work tab contains these tabs:<br />
Home<br />
Address<br />
The primary home address information of the patient.<br />
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Notes Alternate<br />
Address<br />
The alternate address information of the patient.<br />
The Home/Work tab of the Patient Demographic Data dialog box contains the<br />
same fields as the Home/Work tab of the NEW Patient Registration dialog box<br />
plus these work fields:<br />
Occupation The occupation of the patient.<br />
Employer The employer of the patient.<br />
1 The primary address of the employer.<br />
2 The secondary address of the employer, if any.<br />
City The city where the employer is located.<br />
State The state where the employer is located.<br />
Postal The zip code for the location of the employer.<br />
Country The country where the employer is located.<br />
Use<br />
Alternate<br />
Address<br />
Check to use the alternate address of the patient.<br />
2. Click in the Occupation field, then type Professor of Archaeology.<br />
Records the occupation of the patient.<br />
3. Press TAB, then type Cambridge University.<br />
Moves the insertion point to the Employer field, then records the employer of<br />
the patient.<br />
4. Press TAB, then type 233 Weston Way.<br />
Moves the insertion point to the 1 address field, then records the primary address.<br />
of the employer
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Notes 5. Press TAB twice, type Cambridge, press TAB, type MA, press TAB, then type<br />
02141.<br />
Records the city, state, and zip code of the employer.<br />
Adding Relative Information<br />
Patient demographic data provides fields to add data about the spouse or other<br />
relative of the patient. In this exercise, you will add relative information.<br />
1. Click .<br />
Shows the Relative tab of the Patient Demographic Data dialog box, shown in<br />
Figure 79.<br />
Figure 79: Patient Demographic Data Dialog Box - Relative Tab<br />
The Relative tab contains these fields:<br />
Relationship The relationship of the relative to the patient.<br />
Last Name The last name of the relative.<br />
First The first name of the relative.<br />
Relative’s Home<br />
Address/Phone<br />
Relative’s Work<br />
Address/Phone<br />
The home information of the relative.<br />
The work information of the relative.<br />
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Notes<br />
2. Click adjacent to the Relationship field, then click Father.<br />
Records the relationship between the patient and the relative.<br />
3. Press TAB, type the same last name as your patient, press TAB, then type<br />
Angus.<br />
Records the first and last name of the relative.<br />
4. Press TAB, then type in the following address fields for the relative, using TAB to<br />
move between fields:<br />
Address 1 3455 28 th Avenue<br />
Address 2 Apt. 5<br />
City Cambridge<br />
State MA<br />
Postal 02141<br />
Phone 6175557439<br />
5. Click in the Occupation field, then type Retired.<br />
Records the occupation of the relative.<br />
Adding Emergency Information<br />
Patient demographic data gives fields to add information about the requested<br />
emergency contact of the patient. The emergency contact is not always the same as the<br />
relative of the patient. In this exercise, you will add emergency information.<br />
1. Click .<br />
Shows the Emergency tab of the Patient Demographic Data dialog box, shown<br />
in Figure 80.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Figure 80: Patient Demographic Data Dialog Box - Emergency Tab<br />
The Emergency tab contains these fields:<br />
Relationship The relationship of the emergency contact to the<br />
patient.<br />
Last Name The last name of the emergency contact.<br />
First The first name of the emergency contact.<br />
Emergency<br />
Contact’s Address/<br />
Phone<br />
The address and telephone number of the<br />
emergency contact.<br />
2. Click adjacent to the Relationship field, then click Father.<br />
Records the relationship between the patient and the emergency contact.<br />
3. Press TAB, type the same last name as your patient, press TAB, then type<br />
Angus.<br />
Records the first and last name of the emergency contact.<br />
4. Press TAB, then right-click in the dialog box.<br />
Shows the options menu for the Patient Demographic Data dialog box, shown in<br />
Figure 81.<br />
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Notes<br />
Figure 81: Patient Demographic Options Menu<br />
You can use the Patient Demographic Options Menu in all tabs of<br />
the Patient Demographic Data dialog box. See the bottom of Patient<br />
Demographic Data topic in Online Help for more information.<br />
5. Click Copy Emergency from Relative.<br />
Copies information from the Relative tab to the fields on the Emergency tab.<br />
6. Click .<br />
Shows the Home Care tab of the Patient Demographic Data dialog box, shown<br />
in Figure 82.<br />
Figure 82: Patient Demographic Data Dialog Box – Home Care Tab<br />
You can record the Home Care Facility, workers, pharmacy and PSDA<br />
information for the patient. At this time, you will bypass this tab.
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Notes Adding Billing and Claim Information<br />
1. Click .<br />
Shows the Billing tab of the Patient Demographic Data dialog box, shown in<br />
Figure 83.<br />
Figure 83: Patient Demographic Data Dialog Box – Billing Tab<br />
You can add a custom billing plan to customize some billing procedures on a<br />
patient-by-patient basis. You can also type more claim information about the<br />
patient on the right side of the tab, shown in Figure 83.<br />
Some of this information overrides whatever departmental defaults<br />
they may have set up.<br />
Payer’s receiving invoices printed on HCFA-1500 forms may require more<br />
information about the patient. Although you may have multiple payers for one<br />
patient, you only need to complete the Claim information once for each patient.<br />
In this exercise you will add patient Billing and Claim information.<br />
The Billing section of the Patient Demographic Data dialog box contains these<br />
fields:<br />
Account<br />
Status<br />
Billing Information Claim Information<br />
The status of the account.<br />
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Notes Financial<br />
Class<br />
Default<br />
Inpatient<br />
Facility<br />
Default<br />
Outpatient<br />
Facility<br />
Accept<br />
Assignment<br />
Signature on<br />
File<br />
The financial class name.<br />
The default inpatient facility of the patient.<br />
The default outpatient facility of the patient.<br />
Check to accept assignment for the patient.<br />
Check if you have the signature of the patient on release<br />
forms.<br />
Date The signature of the patient on file date.<br />
Source The source ID of the patient.<br />
Cycle The statement cycle of the patient.<br />
Type The statement type of the patient.<br />
Monthly<br />
Payment<br />
Amount<br />
Statement<br />
Message<br />
Next<br />
Statement<br />
Message<br />
An amount the patient has agreed to pay monthly toward<br />
the bill. This amount prints on the patient statements.<br />
A message that prints on the statement of the patient.<br />
A secondary message that prints only on the patient<br />
subsequent statement.<br />
The account status is open. You can also add an admission/referral or patient<br />
note from the Patient Demographic Data dialog box Billing tab.<br />
The Claim Information (1) tab of the Patient Demographic Data Dialog box<br />
contains these fields:<br />
Emergency Check if the condition of the patient is an emergency.<br />
Employed Is the patient is employed?<br />
Student Is the patient is a student?<br />
Employment<br />
Related<br />
Check if the condition of the patient is employment related.
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Notes Accident<br />
Related<br />
Location<br />
(State)<br />
First<br />
Symptom<br />
Is the condition of the patient is accident related?<br />
If you select Auto or Other in the Accident Related group,<br />
the state the accident occurred. This field is available only if<br />
you specify the condition of the patient as accident related.<br />
The date the patient first noted symptoms of the illness<br />
currently being treated.<br />
First Illness The date the patient experienced a similar illness.<br />
Unable to<br />
Work<br />
Medicare<br />
Status<br />
The From and To dates which the patient has been unable<br />
to work due to the illness.<br />
The code for patients covered under Medi-Cal. Leave this<br />
field blank if the patient is Medicare eligible.<br />
The Claim Information (2) Tab of the Patient Demographic Data dialog box,<br />
shown in Figure 84, contains these fields.<br />
Figure 84: Claim Information (2) Tab – Patient Demographic Data Dialog Box<br />
CHAMPUS The CHAMPUS fields are used for Box 11a on the<br />
HCFA-1500 1/84 form and relate to military employment.<br />
Disabled Is the patient is disabled? If so, to what extent (Full,<br />
Partial)?<br />
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Notes Full From The start date of the disability of the patient. If partially<br />
disabled, the field will read Partial From.<br />
Full To The end date of the disability of the patient. If partially<br />
disabled, the field will read Partial To.<br />
Return Work If you indicated the patient as partially or fully disabled, the<br />
date the patient returned or will return to work.<br />
EPSDT Check if the patient is a participant in an EPSDT, Early &<br />
Periodic Screening, Diagnosis and Treatment. This is for<br />
Child Health Insurance and Medicaid Advocates.<br />
Family<br />
Planning<br />
Check if the patient is a participant in a family planning<br />
program.<br />
2. Click adjacent to the Default Inpatient Facility field, then select <strong>Radiation</strong><br />
<strong>Oncology</strong> Center.<br />
Selects the default inpatient facility.<br />
3. Click adjacent to the Default Outpatient Facility field, then select Home.<br />
Selects the default outpatient facility.<br />
4. Put a checkmark in the checkbox adjacent to the Signature on File field.<br />
Records that the signature of the patient is on file. The Date and Source fields are<br />
active at this time, and the Date field defaults to the current date.<br />
5. Click adjacent to the Source field, then click M.<br />
Specifies the source for the signature of the patient on file.<br />
6. Click adjacent to the Cycle field, then select Cycle 1.<br />
Selects the statement cycle for the patient.<br />
7. Click in the Monthly Payment field, then type 200.<br />
Records the amount that the patient has agreed to pay monthly.<br />
8. In the Claim Information (1) section, click adjacent to the Employed field, then<br />
select FullTime.<br />
Records that the patient is employed full time.<br />
9. Change the date in the First Symptom field to 4/23/2001.<br />
Records the date the patient first experienced symptoms.
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Notes 10. Click .<br />
Adds the patient chart. When you have completed adding a new patient, the new<br />
patient chart becomes the current chart.<br />
Printing Demographic Information<br />
When you have completed adding a new patient, you can print a report of the patient<br />
demographic information. In this exercise, you will print demographic data for a<br />
patient.<br />
1. Click File | Demographics….<br />
Opens the Patient Demographic Data dialog box.<br />
2. Right-click in the dialog box, then click Print Demographics.<br />
Opens the Print Demographics dialog box, shown in Figure 85.<br />
3. Click .<br />
Figure 85: Print Demographics Dialog Box<br />
Opens the Print dialog box, shown in Figure 86.<br />
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Notes<br />
4. Click .<br />
Figure 86: Print Dialog Box<br />
Opens the Patient Demographics window, shown in Figure 87.<br />
Figure 87: Patient Demographics Window<br />
The Patient Demographics window contains all of the information recorded in<br />
the Patient Demographic Data dialog box. Report features are covered in a<br />
different module.<br />
5. In the Patient Demographics window, click .<br />
Closes the Patient Demographics window.<br />
6. Click .<br />
Closes the Patient Demographics dialog box.
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Notes 7. Click .<br />
Closes the Print Demographics dialog box.<br />
What’s Next<br />
In this lesson, you learned how to quick register a patient and check for duplicate<br />
patients. You also added patient demographic data and printed demographic<br />
information. Review the subsequent Quick Version. In the subsequent lesson, you will<br />
learn patient diagnosis.<br />
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Notes<br />
The Quick Version<br />
Quick Register a Patient<br />
1. Click File | Register New Patient….<br />
2. Type the last name, press TAB, type the first name, press TAB, type the middle<br />
initial, then press TAB.<br />
3. Click adjacent to the Salutation field, then click an appropriate salutation for the<br />
patient depending on the gender, for example, Mr.<br />
4. Press TAB, then type the nickname of the patient.<br />
5. Click adjacent to the Birth Date field.<br />
6. Change the date, then click .<br />
7. Type the primary ID of the patient.<br />
8. Click adjacent to the Gender field, then click the gender appropriate for your<br />
patient.<br />
9. Press TAB, then type the social security number of the patient.<br />
10. Press TAB.<br />
Adding Admission/Referral Information<br />
1. Click .<br />
2. Click adjacent to the Referring Physician field, then double-click the referring<br />
physician assigned to the patient.<br />
3. Click adjacent to the Attending Physician field, then double-click the attending<br />
physician assigned to the patient.<br />
4. Click adjacent to the Category field, then double-click the diagnosis category of<br />
the patient.<br />
5. Click adjacent to the Diagnosis field.<br />
6. In the Diagnosis Code Group list, click the Diagnosis Code Group, then in the Diagnosis<br />
Code list, double-click the Diagnosis Code.<br />
7. Click the Inpatient checkbox.<br />
8. Press TAB, then type the room number of the patient.<br />
9. Press TAB, then type the bed number of the patient.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes 10. Click adjacent to the Transportation field, then click the method the patient uses<br />
to get to, from, or in your facility.<br />
Adding Home/Work Information<br />
1. Click .<br />
2. Type the primary address of the patient.<br />
3. Press TAB, then type the secondary address of the patient, if any.<br />
4. Press TAB, type the city, press TAB, type the state, press TAB, the zip code of<br />
the patient.<br />
5. Press TAB twice, type the home telephone number of the patient, then press<br />
TAB.<br />
6. Type the work telephone number of the patient, press TAB, then type the<br />
extension.<br />
Adding Name/ID/Personal Information<br />
1. Click .<br />
2. From the Potential Duplicate Patients dialog box, click , or click<br />
from the No Duplicates message box if it opened.<br />
3. Click .<br />
4. Click in the Birth Place field, then type the birthplace of the patient.<br />
5. Click adjacent to the Marital Status field, then click the marital status of the<br />
patient.<br />
6. Click adjacent to the Language field, then click the primary language of the<br />
patient.<br />
7. Click adjacent to the Race field, then click the race of the patient.<br />
8. Click adjacent to the Religion field, then click the religion of the patient.<br />
9. Click in the Children field, then type the number of children the patient has.<br />
Adding Admission/Referral Information<br />
1. Click .<br />
2. Click adjacent to the Previous Therapy field, change the date to the date of a<br />
previous course of therapy, then click .<br />
3. Click adjacent to the Admitting Physician field, then double-click the admitting<br />
physician assigned to the patient.<br />
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Notes 4. Click adjacent to the Resident field, then double-click the resident physician<br />
assigned to the patient.<br />
5. Click adjacent to the Nurse field, then double-click the assigned nurse to the<br />
patient<br />
6. Click .<br />
7. Click adjacent to the Primary Physician field, then double-click the primary<br />
physician assigned to the patient<br />
8. Click adjacent to the Other MD 1 field, then double-click another physician for<br />
the patient.<br />
Adding Home/Work Information<br />
1. Click .<br />
2. Click in the Occupation field, then type the occupation of the patient.<br />
3. Press TAB, then type the employer of the patient.<br />
4. Press TAB, type the 1 address field, then type the primary address of the<br />
employer.<br />
5. Press TAB twice, type the city, press TAB, type the state, press TAB, then type<br />
the zip code of the employer.<br />
Adding Relative Information<br />
1. Click .<br />
2. Click adjacent to the Relationship field, then click the relationship between the<br />
patient and the relative.<br />
3. Press TAB, type the last name of the relative, press TAB, then type the first name<br />
of the relative.<br />
4. Press TAB, then type in the address for the relative, using TAB to move between<br />
fields.<br />
5. Click in the Occupation field, then type the occupation of the relative.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Adding Emergency Information<br />
1. Click .<br />
2. Click adjacent to the Relationship field, then click the relationship between the<br />
patient and the emergency contact.<br />
3. Press TAB, type the last name of the emergency contact, press TAB, then type the<br />
first name of the emergency contact.<br />
4. Press TAB, then right-click in the dialog box.<br />
5. Click Copy Emergency from Relative.<br />
Adding Billing and Claim Information<br />
1. Click .<br />
2. Click adjacent to the Default Inpatient Facility field, then select the default<br />
inpatient facility.<br />
3. Click adjacent to the Default Outpatient Facility field, then select the default<br />
outpatient facility.<br />
4. Put a checkmark in the checkbox adjacent to the Signature on File field.<br />
5. Click adjacent to the Source field, then click the source for the signature of the<br />
patient on file.<br />
6. Click adjacent to the Cycle field, then select the statement cycle for the patient.<br />
7. Click in the Monthly Payment field, then type the amount that the patient has<br />
agreed to pay monthly.<br />
8. In the Claim Information (1) section, click adjacent to the Employed field,<br />
then select the employment status of the patient.<br />
9. Change the date in the First Symptom field to the date the patient first<br />
experienced symptoms.<br />
10. Click .<br />
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Notes<br />
Printing Demographic Information<br />
1. Click File | Demographics….<br />
2. Right-click in the dialog box, then click Print Demographics.<br />
3. Click .<br />
4. Click .<br />
5. In the Patient Demographics window, click .<br />
6. Click .<br />
7. Click .
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Notes<br />
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Notes<br />
Lesson 4 Patient Diagnosis<br />
Objectives<br />
You will learn how to:<br />
• Add a Diagnosis<br />
• Affirm a Diagnosis<br />
• Explore the Diagnosis and Problem List<br />
Defining prescriptions is a basic part of the clinical chart in MOSAIQ. In this lesson,<br />
you will add and affirm diagnosis and staging information and explore the Diagnosis<br />
and Problem List.<br />
Adding a Diagnosis<br />
When you record diagnosis and staging data, the only necessary information is the<br />
diagnosis. If you do not have a complete diagnosis when you record diagnosis and<br />
staging information, you can add the information later. In this exercise, you will<br />
record diagnosis and staging data.<br />
1. Quick admit a new patient (ask your instructor for assistance if necessary).<br />
Selects the patient to add the diagnosis.<br />
2. Click eChart | Diagnoses and Interventions….<br />
Opens the Diagnoses and Interventions window, shown in Figure 88.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Figure 88: Diagnoses and Interventions Window<br />
The window is blank. A complete diagnosis for this patient is not added. A Care<br />
Plan has is not assigned.<br />
The Diagnoses and Interventions window shows all diagnoses for the selected<br />
patient and Care Plan information already added. The Diagnoses and<br />
Interventions window defaults to the Order Set level of detail.<br />
The Diagnoses and Interventions window contains this information and options:<br />
Header Diagnosis and related Care Plan, cycle, and activity<br />
information.<br />
CD For multi-day cycles, the cycle day to perform the activity. For<br />
example, 1 is the activity that should occur on the first day of<br />
the cycle.<br />
Start A date for the corresponding activity as follows:<br />
Diagnosis-the date of initial diagnosis as recorded in the<br />
<strong>Oncology</strong> Diagnosis dialog box.<br />
Care Plan-the start date of the first cycle in the Care Plan.<br />
Cycle-the date the cycle begins.<br />
Order Set-the date the order set should occur.<br />
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Notes<br />
Status The status of the course of treatment. If the item status is<br />
Pending, the column is blank. Other statuses for an item show<br />
one of these indicators:<br />
A (Approved), C (Completed), H (On Hold for cycles), P<br />
(Process Locked), V (Voided), and X (Closed).<br />
An O appearing after a status indicates orders are associated<br />
with that item (as in AO and CO).<br />
The date the status was last changed appears to the right of<br />
the indicator along with the initials of the user who last<br />
changed the status.<br />
Level The level of detail shown in the Diagnoses and Interventions<br />
window: Diagnosis, Care Plan, Cycle, Order Set, Regimen,<br />
Component, and All.<br />
Opens the Diagnosis and Problem List dialog box to see, add<br />
a status for, change, remove, and add a diagnosis for the<br />
patient. It also contains a list of the patient diagnoses.<br />
When you add a diagnosis, opens a blank Patient Care Plan<br />
dialog box. The highlight bar can be anywhere in a diagnostic<br />
folder when you click .<br />
Opens the Order Sets window. The highlight bar may be<br />
positioned on a Care Plan cycle folder or any Care Plan cycle<br />
when you click .<br />
Opens a blank <strong>Radiation</strong> Prescriptions dialog box for the<br />
active patient. This button is only available from the <strong>Radiation</strong><br />
tab. The highlight bar can be anywhere in a Care Plan folder<br />
when you click .<br />
Opens a blank Treatment Field Definition dialog box for the<br />
active patient. This button is only available from the <strong>Radiation</strong><br />
tab. The highlight bar can be anywhere in a RadRx folder<br />
when you click .<br />
Opens a blank Simulation Field dialog box for the active<br />
patient. This button is only available from the <strong>Radiation</strong> tab.<br />
The highlight bar can be anywhere in a RadRx folder when<br />
you click .<br />
Opens the Site Setup dialog box to select patient orientation.<br />
Only available when a radiation treatment field is selected. If<br />
you select a row that is not in a site, then you are prompted to<br />
select a site.<br />
Shows the selected item for editing.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Removes the selected item. You cannot remove approved<br />
items.<br />
Rereads all shown records and refreshes the window to<br />
include additions, changes, or deletions. This is useful if a<br />
different user adds or changes information to the same<br />
patient.<br />
Opens the Record Status dialog box to approve Care Plan<br />
cycles. You can only approve one Care Plan or Care Plan<br />
cycle at a time.<br />
Opens the Dosimetry Setup window unless this is the first<br />
time this button is clicked after you add a prescription site. In<br />
this condition, the Dosimetry Setup Information dialog box<br />
opens first. This button is only available from the <strong>Radiation</strong><br />
tab.<br />
Opens the Archived Objects window, only available if your<br />
site is registered for MOSAIQ <strong>Oncology</strong> PACS.<br />
Some information can be limit to a specified tab in the Diagnoses and<br />
Interventions window.<br />
3. Click .<br />
You can also press CTRL+TAB to show different tabs.<br />
Opens the Diagnosis and Problem List dialog box, shown in Figure 89.<br />
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Notes Figure 89: Diagnoses and Problem List Dialog Box<br />
The Diagnoses and Problem List dialog box shows all of the patient diagnoses.<br />
4. Click .<br />
Opens the Diagnosis and Staging dialog box, shown in Figure 90.<br />
Figure 90: Diagnosis and Staging Dialog Box<br />
When the Close Display Folder check box has a checkmark, the diagnosis appears in<br />
the Diagnoses and Interventions window. But, you cannot assign Care Plans or<br />
order sets to the patient. This is frequently used for diagnoses that have been<br />
treated and are no longer active.<br />
Adding the Diagnosis<br />
The Diagnosis and Staging dialog box contains all the fields necessary to document<br />
diagnosis and staging information for each patient. When you record diagnosis data,<br />
the only information you must add is the diagnosis and diagnosis type. If you do not<br />
have a complete diagnosis when you record diagnosis and staging information, you<br />
can add the information later. In this exercise, you will add diagnosis information.<br />
1. Click adjacent to the Diagnosis field.<br />
Opens the Diagnosis list, shown in Figure 91.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Figure 91: Diagnosis List<br />
You bypassed the Wait Code field, which monitors and shows the time from a<br />
initial referral of the patient to the first treatment.<br />
You must activate Display Wait Codes in Department Setup to<br />
show the Wait Code field.<br />
2. Click adjacent to 175: Male Breast: MN 2 Items.<br />
Expands the list to show items in that group, shown in Figure 92.<br />
Figure 92: Diagnosis List showing Items<br />
3. Double-click Male Breast, NOS (excludes Skin of breast T-17.<br />
Records the code in the Diagnosis field. The system automatically completes the<br />
Category field and the Edition fields and removes the checks the Manually Stage<br />
checkboxes.<br />
4. Click adjacent to the Laterality field, select 2. Left, then press TAB.<br />
Records that the tumor is on the left side, and moves the insertion point to the<br />
Morphology field.<br />
5. Type adeno in the Morphology field.<br />
Opens the Select Morphology list, shown in Figure 93.<br />
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Notes<br />
Figure 93: Select Morphology List<br />
Only the morphology codes for adenomas and adenocarcinomas appear, because<br />
you did not type a full description in the Morphology field.<br />
You can also type a morphology group number in the Morphology<br />
field to show the category. As with diagnosis codes, if you do not<br />
type a description or number in the Morphology field, the Select<br />
Morphology dialog box shows all morphology codes in the system.<br />
6. In the Select Morphology list, click adjacent to Group 814 38 Adenomas<br />
& Adenocarcinoma (419 items).<br />
Expands the list to show items in that group.<br />
7. Double-click 8140/3 00 Adenocarcinoma, NOS.<br />
Records the morphology code for the disease.<br />
8. Put your insertion point in the Diagnosis Type field.<br />
The diagnosis type defaults to Primary.<br />
9. Click adjacent to the Initial Dx Date field, then select a date one month before<br />
the current date.<br />
Adds the initial diagnosis date and the consult date in the Consult Date field. When<br />
adding a new diagnosis, the Consult Date field defaults to the current date.<br />
Adding Staging Information<br />
1. Click adjacent to the T field, then select T3.<br />
Records the T (primary tumor) staging factor.<br />
If necessary, use the scroll bars in some lists to show the value to<br />
type in the field. But if you know the value, you can type it.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes 2. Click adjacent to the N field, then select N2a.<br />
Records the N (lymph nodes) staging factor.<br />
3. Click adjacent to the M field, then select 0.<br />
Records the M (metastases) staging factor. The Stage field automatically records<br />
IIIA as the stage.<br />
4. Click adjacent to the Confirm field, then select Histology - Positive<br />
histology.<br />
Records the methodology for disease confirmation.<br />
5. Click adjacent to the H/P Grade field, then select 2.<br />
Records the cell similarity to normal tissue rating. The Diagnosis and Staging<br />
dialog box appears equivalent to what is shown in Figure 94.<br />
Figure 94: Diagnosis and Staging Dialog Box - completed<br />
Affirming a Diagnosis<br />
After typing all of the diagnosis and staging information, you must affirm the<br />
diagnosis to have it appear in the Diagnoses and Intervention window. The patient<br />
must have at a minimum one affirmed diagnosis to assign a Care Plan. In this exercise,<br />
you will affirm a diagnosis.<br />
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Notes<br />
IMPAC recommends that the radiation oncologists affirm the<br />
diagnoses, because this is connected to and can affect your<br />
department billing.<br />
1. In the Diagnosis and Staging dialog box, click .<br />
Changes the state of the diagnosis to Affirmed. The <strong>Oncology</strong> Diagnosis dialog<br />
box appears equivalent to the one shown in Figure 95.<br />
Figure 95: Diagnosis and Staging Dialog Box showing Diagnosis is Affirmed<br />
is no longer active, and the message adjacent to it says the<br />
diagnosis has been affirmed.<br />
Exploring the Diagnosis and Problem List<br />
The Diagnosis and Problem List dialog box shows all of the patient diagnoses. In this<br />
exercise, you will explore the Diagnosis and Problem List dialog box.<br />
1. In the Diagnosis and Staging dialog box, click .<br />
Saves the diagnosis and staging information you added and affirmed, closes the<br />
Diagnosis and Staging dialog box, then shows the Diagnosis and Problem List<br />
dialog box. The diagnosis you added and affirmed appears in the Diagnosis and<br />
Problem List dialog box.<br />
2. Check the Show Code Capture Sequence checkbox.<br />
Shows the sequence of diagnos(es) for the patient as shown in Figure 96.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Figure 96: Diagnoses and Problem List Dialog Box - showing Code Capture<br />
The code capture sequence of the patient diagnoses appears at the bottom of the<br />
dialog box. In the Code Capture Sequence, the patient diagnoses are prioritized<br />
according to the most current diagnosis being treated and billed for procedures<br />
and supplies. The Code Capture Sequence makes sure that activity codes for<br />
procedures and supplies are linked to the proper diagnoses.<br />
Only users with Admin | Code Capture – View and Modify security<br />
rights can add and change diagnoses from the Code Capture window.<br />
The Diagnoses and Problem List dialog box contains this information and<br />
options:<br />
Show Code<br />
Capture<br />
Sequence<br />
A list of the patient diagnoses at the bottom of the dialog box<br />
are prioritized by the most current diagnosis being treated and<br />
billed for procedures and supplies.<br />
Dx Date The initial date of the diagnosis.<br />
Dx The diagnosis ICD-9 code or ICD-10 code.<br />
Description A description of the patient diagnosis.<br />
Inactive<br />
Date<br />
Code Capture Sequence<br />
The date the diagnosis became inactive.<br />
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Notes State Shows Imported if the diagnosis was Imported from an HL7<br />
or ESI interface.<br />
Shows Entered if the diagnosis was manually added into<br />
MOSAIQ in one of these windows or dialog boxes:<br />
Diagnosis and Interventions, Demographics, New Patient<br />
Registration, Capture and Multi-Code Capture.<br />
Shows Affirmed if the diagnosis has been affirmed by a<br />
clinician with Clinical/Diag Staging approval security rights.<br />
NOTE: A diagnosis recorded from the Code Capture or<br />
Multi-Code Capture dialog boxes are highlighted in a gray<br />
background. When a clinician affirms this diagnosis the<br />
background changes to white.<br />
Source The source from which the diagnosis is saved. The sources<br />
are: External Interface, D & I (for Diagnoses and<br />
Interventions), Code Capture, or Administrative.<br />
Opens the <strong>Oncology</strong> Diagnosis dialog box to add a new<br />
diagnosis. If the <strong>Oncology</strong> Diagnosis format checkbox is selected<br />
on the Clinical (General) tab in File | System Utilities |<br />
Department Setup, the detailed <strong>Oncology</strong> Diagnosis<br />
dialog box containing Clinical data appears; otherwise, the<br />
small dialog box (Diagnosis) with no staging information<br />
appears.<br />
NOTE: If you add a non-cancer diagnosis code in the<br />
<strong>Oncology</strong> Diagnosis dialog box, the cancer-related fields are<br />
disabled in the Diagnosis and Interventions window. If you<br />
add a cancer diagnosis code, all of the cancer-related fields are<br />
enabled in the Diagnosis and Interventions window.<br />
Opens the <strong>Oncology</strong> Diagnosis dialog box associated with the<br />
diagnosis code of the diagnosis selected in the Diagnoses and<br />
Problem List dialog box. If the diagnosis code is in the cancer<br />
range, then the <strong>Oncology</strong> Diagnosis dialog box opens<br />
regardless of the global Department settings.<br />
For a non-cancer diagnosis code the non-cancer related<br />
Diagnosis dialog box opens.<br />
Removes the selected diagnosis. You may remove a diagnosis<br />
only if the diagnosis has no attached care plan(s) or related<br />
diagnoses.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes List Order<br />
3. Click .<br />
When more than one record is in the list, you can change the<br />
sequence order of the diagnosis information. Click the List<br />
Order up and/or down arrow buttons to increase the<br />
sequence in descending order by one.<br />
When the Show Code Capture Sequence check box is<br />
checked, use the up/down arrow buttons to sequence them in<br />
the required billing order, as they should appear in the Code<br />
Capture dialog box.<br />
Closes the Diagnosis and Problem List dialog box.<br />
What’s Next<br />
Congratulations! You have completed the first module of the <strong>Radiation</strong> <strong>Oncology</strong><br />
<strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong>. In this lesson, you learned how to add oncology<br />
diagnosis and staging information, affirm a diagnosis, and explored the Diagnosis and<br />
Problem List. Review the subsequent Quick Version. In the second module of the<br />
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong>, you will learn financial information<br />
and authorizations, scheduling, and code capture.<br />
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Notes<br />
The Quick Version<br />
Adding a Diagnosis<br />
1. Quick admit a new patient (ask your instructor for assistance if necessary).<br />
2. Click eChart | Diagnoses and Interventions….<br />
3. Click .<br />
4. Click .<br />
Adding the Diagnosis<br />
1. Click adjacent to the Diagnosis field.<br />
2. Click .<br />
3. Double-click the code.<br />
4. Click adjacent to the Laterality field, select the laterality, then press TAB.<br />
5. Type the first few letters or morphology group number in the Morphology field.<br />
6. In the Select Morphology list, click .<br />
7. Double-click the morphology code for the disease.<br />
8. Put your insertion point in the Diagnosis Type field.<br />
9. Click adjacent to the Initial Dx Date field, then select a date before the current<br />
date.<br />
Adding Staging Information<br />
1. Click adjacent to the T field, then select the T (primary tumor) staging factor.<br />
2. Click adjacent to the N field, then select the N (lymph nodes) staging factor.<br />
3. Click adjacent to the M field, then select the M (metastases) staging factor.<br />
4. Click adjacent to the Confirm field, then select the methodology for disease<br />
confirmation.<br />
5. Click adjacent to the H/P Grade field, then select the cell similarity to normal<br />
tissue rating.
<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />
Notes<br />
Affirming a Diagnosis<br />
1. In the Diagnosis and Staging dialog box, click .<br />
Exploring the Diagnosis and Problem List<br />
1. In the Diagnosis and Staging dialog box, click .<br />
2. In the Diagnosis and Problem List dialog box, check the Show Code<br />
Capture Sequence checkbox.<br />
3. Click .<br />
126 Copyright 2008, IMPAC Medical Systems<br />
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<strong>Course</strong> <strong>Evaluation</strong>: <strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong> I<br />
You have completed the first module of the <strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong>. Put a check mark in<br />
the applicable box on the left, then your “comfort” level with the task. A lesson number follows each task. If you put<br />
a check mark in “Cannot do” for a task, you can read to the applicable lesson in the <strong>Training</strong> <strong>Guide</strong> again.<br />
Check tasks<br />
covered<br />
Can you do the following tasks?<br />
Can do<br />
Can do<br />
with<br />
help<br />
Cannot<br />
do<br />
Using the Select Patient Window (Lesson 1) <br />
Exploring the Home View (Lesson 1) <br />
Exploring the Chart View (Lesson 1) <br />
Using eChart Navigator (Lesson 1) <br />
Using Notes (Lesson 1) <br />
Using the Patient Facesheet (Lesson 1) <br />
Using the Mail System (Lesson 1) <br />
Using the Help Menu (Lesson 2) <br />
Using the Table of Contents and Index (Lesson 2) <br />
Using Hypertext Links and Navigation Buttons (Lesson 2) <br />
Using Context-Sensitive Help (Lesson 2) <br />
Finding Help Topics (Lesson 2) <br />
Printing Help Topics (Lesson 2) <br />
Adding Topics to the Favorites Tab (Lesson 2) <br />
Quick Register a Patient (Lesson 3) <br />
Recording Patient Demographic Data (Lesson 3) <br />
Printing Demographic Information (Lesson 3) <br />
Adding a Diagnosis (Lesson 4) <br />
Affirming a Diagnosis (Lesson 4) <br />
Exploring the Diagnosis and Problem List (Lesson 4) <br />
Name: Date:<br />
Facility:
100 Mathilda Place, Fifth Floor, Sunnyvale, CA 94086