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Course Evaluation: Radiation Oncology Front Office Training Guide I

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MOSAIQ<br />

<strong>Radiation</strong> <strong>Oncology</strong><br />

<strong>Front</strong> <strong>Office</strong><br />

<strong>Training</strong> <strong>Guide</strong><br />

Version 1.50<br />

Module I


<strong>Radiation</strong> <strong>Oncology</strong><br />

<strong>Front</strong> <strong>Office</strong><br />

<strong>Training</strong> <strong>Guide</strong><br />

MOSAIQ<br />

<strong>Oncology</strong> Management System<br />

Version 1.50<br />

Module I<br />

Copyright 2008<br />

All Rights Reserved<br />

IMPAC Medical Systems


PUBLISHED BY:<br />

IMPAC Medical Systems, Inc.<br />

100 Mathilda Place, Fifth Floor<br />

Sunnyvale, CA 94086<br />

COPYRIGHT 2008 by IMPAC Medical Systems<br />

All Rights Reserved<br />

Instructional Designer/Writer: Nathaniel Lim<br />

LTG RAD0004A – 1.0 - 8/18/2008<br />

This manual contains proprietary information to be used exclusively<br />

by customers of IMPAC Medical Systems. All rights reserved.<br />

No part of the contents of this book may be reproduced or transmitted<br />

in any form or by any means without the written permission<br />

of IMPAC Medical Systems.


Table of Contents<br />

Table of Contents<br />

Table of Contents ........................................................................................................................................................................................ i<br />

Introduction..................................................................................................................................................1<br />

What’s In This <strong>Course</strong>...............................................................................................................................................................................1<br />

SupportPlus Online....................................................................................................................................................................................2<br />

Document Conventions.............................................................................................................................................................................3<br />

Text Conventions ......................................................................................................................................................................................3<br />

Mouse Conventions...................................................................................................................................................................................4<br />

Keyboard Conventions...............................................................................................................................................................................5<br />

Lesson 1 The Basics...................................................................................................................................7<br />

Objectives.....................................................................................................................................................................................................7<br />

Using the Select Patient Window ............................................................................................................................................................7<br />

Sorting the Select Patient Window...........................................................................................................................................................7<br />

Finding and Selecting Patients.................................................................................................................................................................12<br />

Viewing Patient Facts ..............................................................................................................................................................................13<br />

Changing Patient Status..........................................................................................................................................................................14<br />

Exploring the Home View .......................................................................................................................................................................16<br />

Exploring the Chart View........................................................................................................................................................................20<br />

Using eChart Navigator...........................................................................................................................................................................21<br />

Adding Notes Using the eCHART Navigator.........................................................................................................................................21<br />

Showing Other Medications vs. Dose Site Summary............................................................................................................................24<br />

Exploring Allergies and Alerts .................................................................................................................................................................27<br />

Using Notes................................................................................................................................................................................................29<br />

Attaching Patient Notes to Dialog Boxes..............................................................................................................................................30<br />

Seeing the Patient Notes Window.........................................................................................................................................................31<br />

Adding General Patient Notes................................................................................................................................................................32<br />

Appending Text to Notes.......................................................................................................................................................................33<br />

Locking and Unlocking Notes .................................................................................................................................................................35<br />

Mailing Notes..........................................................................................................................................................................................37<br />

Using the Patient Facesheet ....................................................................................................................................................................38<br />

Using the Mail System ..............................................................................................................................................................................41<br />

Accessing Mail.........................................................................................................................................................................................42<br />

Sending a Message.................................................................................................................................................................................43<br />

Replying to Messages.............................................................................................................................................................................45<br />

Forwarding Messages .............................................................................................................................................................................46<br />

Seeing Distribution Lists..........................................................................................................................................................................47<br />

Purging Mail.............................................................................................................................................................................................48<br />

What’s Next..............................................................................................................................................................................................49<br />

The Quick Version ...................................................................................................................................................................................50<br />

Sorting the Select Patient Window.........................................................................................................................................................50<br />

Finding and Selecting Patients.................................................................................................................................................................50<br />

Viewing Patient Facts ..............................................................................................................................................................................50<br />

Changing Patient Status..........................................................................................................................................................................50<br />

Copyright 2008, IMPAC Medical Systems i<br />

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[<strong>Guide</strong> Name Here] <strong>Training</strong> <strong>Guide</strong><br />

Exploring the Home View.......................................................................................................................................................................51<br />

Opening the Chart View .........................................................................................................................................................................51<br />

Adding Notes Using the eCHART Navigator.........................................................................................................................................51<br />

Showing Other Medications vs. Dose Site Summary............................................................................................................................51<br />

Exploring Allergies and Alerts .................................................................................................................................................................52<br />

Attaching Patient Notes to Dialog Boxes..............................................................................................................................................52<br />

Seeing the Patient Notes Window.........................................................................................................................................................52<br />

Adding General Patient Notes................................................................................................................................................................52<br />

Appending Text to Notes.......................................................................................................................................................................53<br />

Locking and Unlocking Notes .................................................................................................................................................................53<br />

Mailing Notes..........................................................................................................................................................................................53<br />

Using the Patient Facesheet...................................................................................................................................................................54<br />

Accessing Mail.........................................................................................................................................................................................54<br />

Sending a Message.................................................................................................................................................................................54<br />

Replying to Messages.............................................................................................................................................................................55<br />

Forwarding Messages .............................................................................................................................................................................55<br />

Seeing Distribution Lists..........................................................................................................................................................................56<br />

Purging Mail.............................................................................................................................................................................................56<br />

Lesson 2 Online Help ..............................................................................................................................57<br />

Objectives...................................................................................................................................................................................................57<br />

Using the Help Menu................................................................................................................................................................................57<br />

Using the Table of Contents and Index................................................................................................................................................60<br />

Using Hypertext Links and Navigation Buttons..................................................................................................................................65<br />

Using Context-Sensitive Help .................................................................................................................................................................66<br />

Finding Help Topics..................................................................................................................................................................................68<br />

Printing Help Topics.................................................................................................................................................................................70<br />

Adding Topics to the Favorites Tab......................................................................................................................................................72<br />

What’s Next..............................................................................................................................................................................................74<br />

The Quick Version ...................................................................................................................................................................................75<br />

Using the Help Menu .............................................................................................................................................................................75<br />

Using the Table of Contents ..................................................................................................................................................................75<br />

Using the Index.......................................................................................................................................................................................75<br />

Using Hypertext Links and Navigation Buttons.....................................................................................................................................75<br />

Using Context-Sensitive Help..................................................................................................................................................................75<br />

Finding Help Topics .................................................................................................................................................................................76<br />

Printing the Current Help Topic..............................................................................................................................................................76<br />

Printing Multiple Help Topics..................................................................................................................................................................76<br />

Adding Topics to the Favorites Tab........................................................................................................................................................76<br />

Lesson 3 Patient Registration ..................................................................................................................77<br />

Objectives...................................................................................................................................................................................................77<br />

Quick Register a Patient..........................................................................................................................................................................77<br />

Adding Admission/Referral Information..................................................................................................................................................80<br />

Adding Home/Work Information ...........................................................................................................................................................84<br />

Adding Patient Demographic Data .......................................................................................................................................................86<br />

Checking for Duplicate Patients .............................................................................................................................................................86<br />

Adding Name/IDs/Personal Information................................................................................................................................................88<br />

ii Copyright 2008, IMPAC Medical Systems<br />

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Table of Contents<br />

Adding Admission/Referral Information..................................................................................................................................................90<br />

Adding Home/Work Information ...........................................................................................................................................................94<br />

Adding Relative Information....................................................................................................................................................................96<br />

Adding Emergency Information..............................................................................................................................................................97<br />

Adding Billing and Claim Information................................................................................................................................................... 100<br />

Printing Demographic Information ..................................................................................................................................................... 104<br />

What’s Next........................................................................................................................................................................................... 106<br />

The Quick Version ................................................................................................................................................................................ 107<br />

Quick Register a Patient...................................................................................................................................................................... 107<br />

Adding Admission/Referral Information............................................................................................................................................... 107<br />

Adding Home/Work Information ........................................................................................................................................................ 108<br />

Adding Name/ID/Personal Information............................................................................................................................................... 108<br />

Adding Admission/Referral Information............................................................................................................................................... 108<br />

Adding Home/Work Information ........................................................................................................................................................ 109<br />

Adding Relative Information................................................................................................................................................................. 109<br />

Adding Emergency Information........................................................................................................................................................... 110<br />

Adding Billing and Claim Information................................................................................................................................................... 110<br />

Printing Demographic Information ...................................................................................................................................................... 111<br />

Lesson 4 Patient Diagnosis .................................................................................................................... 113<br />

Objectives................................................................................................................................................................................................ 113<br />

Adding a Diagnosis................................................................................................................................................................................ 113<br />

Adding the Diagnosis ........................................................................................................................................................................... 117<br />

Adding Staging Information ................................................................................................................................................................. 119<br />

Affirming a Diagnosis ............................................................................................................................................................................ 120<br />

Exploring the Diagnosis and Problem List........................................................................................................................................ 121<br />

What’s Next........................................................................................................................................................................................... 124<br />

The Quick Version ................................................................................................................................................................................ 125<br />

Adding a Diagnosis............................................................................................................................................................................... 125<br />

Adding the Diagnosis ........................................................................................................................................................................... 125<br />

Adding Staging Information ................................................................................................................................................................. 125<br />

Affirming a Diagnosis........................................................................................................................................................................... 126<br />

Exploring the Diagnosis and Problem List........................................................................................................................................... 126<br />

<strong>Course</strong> <strong>Evaluation</strong>: <strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong> I................................................................. 127<br />

Copyright 2008, IMPAC Medical Systems iii<br />

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[<strong>Guide</strong> Name Here] <strong>Training</strong> <strong>Guide</strong><br />

iv Copyright 2008, IMPAC Medical Systems<br />

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<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Copyright 2008, IMPAC Medical Systems 1<br />

LTGRAD0004A/1.0/18-Aug-2008<br />

Notes<br />

Introduction<br />

Welcome to the first module of <strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong>. This<br />

book is your guide to unlocking the possibilities of MOSAIQ 1.50 application<br />

software, hereafter referred to as MOSAIQ. It is designed to be used during your<br />

instructor-led training, and as a handy desk reference any time you need a quick<br />

reminder how to do something in MOSAIQ. We recommend that you keep this<br />

book near your workstation so you can find it easily when needed.<br />

This training guide is not intended to replace the MOSAIQ documentation, which is<br />

contained in the MOSAIQ Help system. The MOSAIQ Help system provides indepth<br />

information on all available MOSAIQ features.<br />

<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> is a basic course that covers how to use<br />

MOSAIQ and is primarily intended for front office personnel. This course assumes<br />

that you have basic Windows skills and have taken, and are familiar with, the<br />

concepts presented in MOSAIQ General Introduction training. Topics presented in<br />

this course build upon the concepts learned in the General Introduction.<br />

What’s In This <strong>Course</strong><br />

This course teaches the basics, patient registration, patient diagnosis, financial<br />

information and authorizations, scheduling, code capture, documents, quality<br />

checklists, and library management.<br />

This course will not teach you how to launch MOSAIQ, log on or log off, change<br />

your password, or explore the main window, which are covered in Navigating in<br />

MOSAIQ.<br />

When you use in the practice database, all activities are enabled for the practice ID. In<br />

your clinical database, you may or may not have security rights to do all the activities<br />

that you will do in this course.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

SupportPlus Online<br />

SupportPlus is dedicated online support system of IMPAC, which gives you the most<br />

from your IMPAC oncology management system. SupportPlus contains valuable<br />

support information including installation and troubleshooting documents, training<br />

manuals, upgrade checklists, downloadable software tools, and much more.<br />

Access may be restricted based on your IMPAC service<br />

agreement.<br />

You can find this document under SupportPlus Home > <strong>Oncology</strong> Management ><br />

Documentation > <strong>Training</strong> Resources.<br />

Turn to SupportPlus for resources on implementation, training, support, and<br />

upgrades for all IMPAC products.<br />

For more information, contact support@impac.com, or call 800.488.4672.<br />

Log on to SupportPlus every week or two to check for new<br />

announcements, new document postings, and new training events.<br />

Please take a moment to send us a Product Suggestion.<br />

2 Copyright 2008, IMPAC Medical Systems<br />

LTGRAD0004A/1.0/18-Aug-2008


Introduction<br />

Copyright 2008, IMPAC Medical Systems 3<br />

LTGRAD0004A/1.0/18-Aug-2008<br />

Notes<br />

Document Conventions<br />

This document uses specific conventions, or rules, in the instructions to help you<br />

perform the exercises correctly. This section explains the text, mouse, and keyboard<br />

conventions used in this document.<br />

Text Conventions<br />

The instructions in this guide are formatted to make them easy to read and to<br />

recognize when you should perform a particular task. The following text conventions<br />

are used in the instructions:<br />

Bold Print Indicates menu or list items that you select.<br />

Example: Click File | Register New Patient….<br />

Example: In the Select Patient window, click Lamb, Mary.<br />

Italics Indicates words or phrases that appear on the computer<br />

screen, references to text or a number as itself, or new terms<br />

that are being defined.<br />

Highlighted<br />

Print<br />

Example: Position the insertion point to the left of p in<br />

patient.<br />

Example: Annotation is the process of adding customized<br />

notes to a Help topic.<br />

Indicates something you type.<br />

Example: Type 3000.<br />

Explanations Located directly below the step.<br />

Menus Menu commands that are executed one directly after the<br />

other are separated by a vertical line.<br />

Buttons and<br />

Icons<br />

Example: Click File | System Utilities | Supplies…<br />

means from the menu bar, click File, from the<br />

File menu, point to the System Utilities<br />

command, and from the System Utilities menu,<br />

click the Supplies… command.<br />

Indicate items on which you click.<br />

Example: Click .<br />

Example: Click .


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes Notes, Hints,<br />

and Warnings<br />

Note example:<br />

Hint example:<br />

Warning example:<br />

Mouse Conventions<br />

Notes, hints and warnings are preceded by unique symbols<br />

and are presented in a shaded box. Notes provide ancillary<br />

information, hints provide tips to help you use the system,<br />

and warnings provide important information on the<br />

consequences of performing a particular action.<br />

You can also display the eCHART Navigator window by pressing<br />

F5.<br />

You may find it helpful to print out illustrations from the Help<br />

reference tools to include with patient education materials.<br />

Once you change the status of an order to Voided, you cannot<br />

change the status again.<br />

The following terms are used to describe actions you perform with the mouse:<br />

Click Press and release the left mouse button.<br />

Double-click Click the left mouse button twice in rapid succession.<br />

Right-click Press and release the right mouse button.<br />

Drag Move the mouse while holding down the left mouse button.<br />

Highlight Drag the mouse pointer across data, causing the information<br />

to appear in reverse video.<br />

4 Copyright 2008, IMPAC Medical Systems<br />

LTGRAD0004A/1.0/18-Aug-2008


Introduction<br />

Copyright 2008, IMPAC Medical Systems 5<br />

LTGRAD0004A/1.0/18-Aug-2008<br />

Notes Keyboard Conventions<br />

Keys that do not produce a character appear in all upper case bold print. These keys<br />

include:<br />

Function<br />

Keys<br />

F1, F2, F3, F4, F5, F6, F7, F8, F9, F10, F11, and F12.<br />

Booster Keys ALT, CTRL, and SHIFT.<br />

Pointer<br />

Movement<br />

Keys<br />

HOME, PAGE UP, PAGE DOWN, END, TAB, and the<br />

arrow keys.<br />

Other Keys BACKSPACE, DELETE, INSERT, CAPS LOCK,<br />

ESC, ENTER, SPACEBAR, PRINT SCRN, SCROLL<br />

LOCK, PAUSE, and NUM LOCK.<br />

Two or more keys that should be pressed simultaneously are separated by a plus sign.<br />

Example: Press CTRL+F4.<br />

Example: Press ALT+N.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

6 Copyright 2008, IMPAC Medical Systems<br />

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<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Copyright 2008, IMPAC Medical Systems 7<br />

LTGRAD0004A/1.0/18-Aug-2008<br />

Notes<br />

Lesson 1 The Basics<br />

Objectives<br />

You will learn how to:<br />

• Use the Select Patient window<br />

• Explore the Home view<br />

• Explore the Chart view<br />

• Use eChart Navigator<br />

• Use Notes<br />

• Use the Patient Face sheet<br />

• Use the Mail System<br />

Using the Select Patient Window<br />

In many of the functions in MOSAIQ you must first select a patient. If you try to use<br />

a function that needs a patient chart to be open, a selection window automatically<br />

opens so you can choose a patient. In this exercise, you will sort the Select Patient<br />

window, find and select patients, view patient facts, and change patient status.<br />

Sorting the Select Patient Window<br />

You can sort the list of patients in many ways to help you find the patient you want.<br />

In this exercise, you will sort the Select Patient window.<br />

1. Log on to MOSAIQ.<br />

2. In the toolbar, click .<br />

Shows the Select Patient window, shown in Figure 1.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Selects the<br />

information to<br />

appear about<br />

each patient<br />

Type the name<br />

of the first letter<br />

entered<br />

List of patients<br />

Selects whether to show<br />

active, inactive, or all patients<br />

Figure 1: Select Patient Window - Demographics View<br />

You can also click File | Open Patient Chart… or press F2<br />

to open the Select Patient window.<br />

The Select Patient window is a table. Tables are windows that contain lists and are<br />

a standard component of the MOSAIQ system. Depending on the type of list,<br />

you may be able to add, edit, and remove items. You can always select items<br />

from a table list.<br />

The Select Patient window contains these components:<br />

Command<br />

buttons used to<br />

process patients<br />

Selects the list<br />

sort order<br />

View Shows the information that appears about each patient. You<br />

can select from demographics, admissions, referral, primary<br />

payer, and identifiers lists.<br />

8 Copyright 2008, IMPAC Medical Systems<br />

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Lesson 1: The Basics<br />

Copyright 2008, IMPAC Medical Systems 9<br />

LTGRAD0004A/1.0/18-Aug-2008<br />

Notes Patient<br />

List<br />

A list of the patients in your database. The patients that appear<br />

depend on the selected filter.<br />

Filter by Shows only active patients, only inactive patients, or active and<br />

inactive patients.<br />

Sort by Specifies the patient list sort order. You can sort by last name<br />

then first name, or by patient ID (in the above example Name).<br />

Scroll bar Shows columns not currently shown. When you move the<br />

scroll bar, the patient name column always appears left of the<br />

window.<br />

3. Click adjacent to the View option.<br />

Opens the chart for the selected patient.<br />

Opens the NEW Patient Registration dialog box, which you<br />

can use to add a new patient to the database.<br />

Opens the Facts & Photo dialog box which shows<br />

information about the selected patient.<br />

Opens the Change Patient Status dialog box which you can<br />

use to change patient status or specify the patient as active or<br />

inactive.<br />

Shows the View list, shown in Figure 2.<br />

4. Click Primary Payer.<br />

Figure 2: View List<br />

Shows information by primary payer, shown in Figure 3.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Figure 3: Select Patient Window - Primary Payer View<br />

The Primary Payer column replaces the Gender and Address columns.<br />

5. Use the scroll bar to move to the right to see the hidden columns, then to the left.<br />

Some of the columns are the same as in Demographics view.<br />

6. Click adjacent to the View field, then click Identifiers.<br />

Shows the Select Patient window in Identifiers view as shown in Figure 4.<br />

10 Copyright 2008, IMPAC Medical Systems<br />

LTGRAD0004A/1.0/18-Aug-2008


Lesson 1: The Basics<br />

Copyright 2008, IMPAC Medical Systems 11<br />

LTGRAD0004A/1.0/18-Aug-2008<br />

Notes<br />

Figure 4: Select Patient Window - Identifiers View<br />

Most of the columns changed in the Identifiers view.<br />

7. In the Filter by section, click Inactive.<br />

Shows only inactive patients. The list is blank since the Practice database only<br />

contains active patients.<br />

8. In the Filter by section, click Active.<br />

Shows only active patients.<br />

9. In the Sort by section, click SSN.<br />

Sorts the patient list by social security number.<br />

10. In the Sort by section, click Name.<br />

Sorts the patient list by last name, then first name.<br />

11. Click adjacent to the View option, then click Demographics.<br />

Restores the Select Patient window to its initial configuration.<br />

You can use any combination of view, filter, and sort order. The<br />

view you have selected is the default the subsequent time you<br />

log on to MOSAIQ.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes Finding and Selecting Patients<br />

If your patient list is long, you can use the Find feature to quickly find the patient<br />

record. In this exercise, you will find and select patients.<br />

1. Type h.<br />

Records H in the Find field and selects the first record that starts with “h,” in this<br />

case Eddie Haskell.<br />

2. Type u.<br />

Records HU in the Find field and selects the first record that starts with “hu,” in<br />

this case Claire Huxtable.<br />

3. Press BACKSPACE.<br />

Only type the minimum number of letters that finds your patient. If<br />

a number of patients have the same last name, use Last Name,<br />

First name.<br />

Removes U from the Find field and selects Eddie Haskell again.<br />

4. Type o.<br />

Records HO in the Find field and selects Hagar Horrible.<br />

5. Type w.<br />

Records HOW in the Find field and selects Sean Howard.<br />

6. In the Select Patient window, click DREW, NANCY J, then click .<br />

Opens the patient chart and show the patient name in the Open Patient Chart<br />

button in the Tool Bar, shown in Figure 5. If a message appears to show the<br />

patient is missing a Privacy Notice, click .<br />

Figure 5: Patient Name on Tool Bar<br />

You can also double-click an entry in a table to select it.<br />

12 Copyright 2008, IMPAC Medical Systems<br />

LTGRAD0004A/1.0/18-Aug-2008


Lesson 1: The Basics<br />

Copyright 2008, IMPAC Medical Systems 13<br />

LTGRAD0004A/1.0/18-Aug-2008<br />

Notes<br />

Viewing Patient Facts<br />

You can quickly see pertinent facts related to a patient. Open the patient chart or select<br />

the patient directly from the Select Patient window. In this exercise, you will use the<br />

two available procedures to see patient facts.<br />

1. Press F2.<br />

Opens the Select Patient window.<br />

2. In the Select Patient window, click KIRK, JAMES T.<br />

Selects the patient for which to see facts.<br />

3. Click .<br />

Opens the Facts & Photo dialog box for James T. Kirk, shown in Figure 6.<br />

Figure 6: Facts & Photo Dialog Box<br />

MOSAIQ supplies the fields on the Facts & Photo dialog box. The fields cannot<br />

be changed.<br />

You can also right-click in the Select Patient window. Then click<br />

Facts to open the Facts & Photo dialog box for the selected<br />

patient.<br />

4. In the Facts & Photo dialog box, click .<br />

Closes the Facts & Photo dialog box.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 5. In the Select Patient window, click .<br />

Opens the patient chart for James T. Kirk.<br />

6. Click File | Close Patient Chart.<br />

Closes the patient chart for James T. Kirk.<br />

Changing Patient Status<br />

The patient current status appears in the Status column of the Select Patient window.<br />

You can change the status of a patient shown in the window. In this exercise, you will<br />

change patient status.<br />

1. Press F2.<br />

For this exercise, the instructor will assign you one of the<br />

previously existing patients in the practice database. Use this<br />

patient wherever “your preexisting patient” is specified in the<br />

instructions .<br />

Opens the Select Patient window.<br />

MOSAIQ has many shortcut keys. Many appear adjacent to menu<br />

commands but not all. IMPAC has several quick reference cards<br />

with a complete list of shortcut keys. See the Administration quick<br />

reference card for shortcuts relevant to the front office.<br />

2. In the list of patients, click your patient, then click .<br />

Shows the Clinical tab of the Change Patient Status dialog box, shown in<br />

Figure 7.<br />

Figure 7: Change Patient Status Dialog Box - Clinical Tab<br />

14 Copyright 2008, IMPAC Medical Systems<br />

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Lesson 1: The Basics<br />

Copyright 2008, IMPAC Medical Systems 15<br />

LTGRAD0004A/1.0/18-Aug-2008<br />

Notes The available statuses are shown with radio buttons. You can only select one<br />

clinical status for the patient. When you add a new patient name it is appears in<br />

the Select Patient window and given the patient status New.<br />

On<br />

Treatment<br />

All patients with a status of New are automatically updated to<br />

On Treatment when you record a treatment using the<br />

SEQUENCER Verify and Record product.<br />

Break The patient is on a break from treatment. Can be used in<br />

conjunction with the Schedule Break status.<br />

Treatment<br />

Complete<br />

The patient has completed treatment.<br />

Follow Up The patient is in a follow up status.<br />

Re-<br />

Evaluative<br />

Patient<br />

Inactive<br />

The patient is in a re-evaluate status.<br />

The patient is inactive. For example, the patient moved but<br />

continues treatment and follow up at a different facility or<br />

refuses to come back for follow up.<br />

Other Used for other status needs. It is common for facilities to use<br />

this as an expired status. You can filter patients by this status to<br />

easily remove records.<br />

The only automatic statuses are New and On Treatment. You must set the<br />

other statuses. Patient status is used in patient selection lists and reports but is not<br />

necessary.<br />

You can also right-click, then click Status… to open the Change<br />

Patient Status dialog box.<br />

3. Click Treatment Complete.<br />

Specifies the patient clinical status.<br />

4. Click .<br />

Changes the patient status. The status for your patient changed to Complete.<br />

5. In the Select Patient window, click .<br />

Closes the Select Patient window.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Exploring the Home View<br />

MOSAIQ has a Home View, which you can configure to show all the features that<br />

you use most frequently and is the first screen you see after you log on to MOSAIQ.<br />

The Home View can be specific to a user or to a specified role, such as Physician or<br />

Therapist. MOSAIQ comes with pre-defined Home Views for multiple roles. You<br />

can use the pre-defined roles or fully customize the Home View. You can also make<br />

changes directly from the Home View. In this exercise, you will explore the Home<br />

View, shown in Figure 8.<br />

Right-click here to add,<br />

remove, and rename tabs.<br />

Click here to configure<br />

window panes.<br />

Figure 8: MOSAIQ Home View<br />

Which panes appear on your Home View depends on your configuration. Typical<br />

panes include:<br />

• Daily Schedule<br />

• Mail<br />

• Mail Detail<br />

• Links<br />

• Queue<br />

• Staff QCL<br />

• Staff Schedule<br />

• My Work List<br />

• Work List Detail<br />

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Notes 1. In the top right corner of the Home View, click .<br />

Shows the Options menu, shown in Figure 9.<br />

Figure 9: Options Menu<br />

The options menu contains these commands:<br />

Configure<br />

View…<br />

Layout<br />

Settings…<br />

Opens the Home window to select panes to configure the<br />

home page.<br />

Opens the Layout Settings window to customize the graphical<br />

user interface of the Home View. You can configure tabs for<br />

different users by department or by role.<br />

Refresh Refreshes the Home View, which enables new data to appear.<br />

2. Click Configure View….<br />

Opens the Home window, shown in Figure 10.<br />

3. Double-click Daily Schedule.<br />

Figure 10: Home Window<br />

Opens the Daily Schedule Pane, shown in Figure 11.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Daily Schedule Pane<br />

Figure 11: Home View showing Daily Schedule Pane<br />

4. In the top right corner of the Home View, click , then click Layout<br />

Settings….<br />

Shows the Options menu, then opens the Layout Settings - Home window,<br />

shown in Figure 12.<br />

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Notes<br />

Figure 12: Layout Settings - Home Window<br />

The Layout Settings window shows available layout configurations. It has two<br />

general types of configurations: pre-defined and user-defined. IMPAC Admin is a<br />

user-defined configuration that you can import, save, or delete in User Mode. All<br />

buttons are active in the IMPAC Admin configuration.<br />

5. Click .<br />

Closes the Layout Settings - Home window.<br />

6. Right-click .<br />

Shows the Tab Options Menu, shown in Figure 13.<br />

Figure 13: Tab Options Menu<br />

You can add tabs to the Home View. You can name and move the tabs and add<br />

panes to each tab. More than one tab can have the same pane.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 7. Click outside the Tab Options Menu.<br />

Closes the Tab Options Menu.<br />

For more information, see the quick reference sheet for configuration details.<br />

Exploring the Chart View<br />

MOSAIQ has a Chart View, which you can use to show all the features that you use<br />

most frequently when treating a patient. Almost the same to the Home View, the<br />

Chart View can be specific to each user or to a defined role. MOSAIQ comes with<br />

pre-defined Chart Views for multiple roles. You can use the pre-defined roles or fully<br />

customize the Chart View. You can also make changes directly from the Chart View.<br />

In this exercise, you will explore the Chart View.<br />

1. Click .<br />

Opens the patient chart, shown in Figure 14.<br />

The Patient Bar shows the same<br />

information as the Patient Header<br />

in the Flowsheet, but with more<br />

information.<br />

Figure 14: Patient Chart<br />

Alerts provide information which<br />

could seriously affect patient<br />

care decisions.<br />

Allergies to<br />

medications or other<br />

substances.<br />

Your configuration determines which window<br />

panes appear on your Chart View.<br />

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Notes Which panes appear on your Chart View depends on your configuration. Typical<br />

panes include:<br />

• Charge Summary<br />

• Diagnosis<br />

• Documents<br />

• Image Browse<br />

• Lab Results<br />

• Notes<br />

• Note Detail<br />

• Orders<br />

• Other Medications<br />

• Patient QCL<br />

• Vital Signs<br />

• Images<br />

For more information, see the quick reference sheet for configuration details.<br />

Using eChart Navigator<br />

eCHART is a multi-functional electronic treatment chart that organizes and keeps<br />

important treatment information necessary during radiation therapy. Diagnosis and<br />

intervention data gives you information about your patients and how they are treated<br />

in your facility. In this exercise, you will add notes using the eCHART Navigator,<br />

show other medications vs. dose site summary, and explore allergies and alerts.<br />

Adding Notes Using the eCHART Navigator<br />

1. Click .<br />

Opens the eCHART Navigator window, shown in Figure 15.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Summary Writer box. Click on button<br />

above to add text entered in the box to<br />

the associated tab below.<br />

Navigator/Patient Facesheet tabs<br />

Notes Summary tabs<br />

Patient Clinical Notes Summary<br />

Document header information and<br />

command button<br />

Order information and command button<br />

Diagnosis intervention information<br />

and command button<br />

Figure 15: eCHART Navigator Window<br />

You can also click eCHART | Navigator… from the menu bar, or<br />

press F5 to open the eCHART Navigator window.<br />

The eCHART Navigator contains configurable Summary tabs to add patient<br />

notes quickly and satisfactorily. Each tab shows a different category for your<br />

department.<br />

2. Click in the Summary Writer box.<br />

Puts the insertion point in the Summary Writer box.<br />

Patient Information header<br />

Command buttons to display flowsheets,<br />

assessments, clinician worksheets, images,<br />

quality checklists, and patient schedules<br />

Allergies and Alerts<br />

information and<br />

command button<br />

Other medications/dose site<br />

summary information and<br />

command button<br />

Laboratory and vital signs<br />

information and command<br />

button<br />

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Notes 3. Type Pt will F/U with surgeon later on this week to schedule<br />

port placement between business trips.<br />

Adds the text to the chart.<br />

4. Click .<br />

Adds the note text to the Patient Clinical Summary box as shown in Figure 16.<br />

Figure 16: eCHART Navigator Window showing Patient Note<br />

5. In the menu bar, click eCHART | Notes….<br />

Opens the Patient Notes window, shown in Figure 17.<br />

Figure 17: Patient Notes Window


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes The note you added in the eCHART Navigator is added as a general patient note<br />

with a type of Clinical-OncHx.<br />

Notes added from the Patient Notes window with a type of Clinical-<br />

, where is one of the eCHART Navigator Summary<br />

tabs specified for your department, also appear on the appropriate<br />

tab in the eCHART Navigator window.<br />

Your system administrator can configure different views. You will use notes later<br />

in this lesson.<br />

6. Click .<br />

Closes the Patient Notes window.<br />

Showing Other Medications vs. Dose Site Summary<br />

You can record other medication the patient is having at this time or courses of<br />

chemotherapy before. In this exercise, you will open the Medication List window.<br />

1. From the eCHART Navigator, click .<br />

Opens the Medication List window, shown in Figure 18.<br />

If you are not using the eCHART Navigator, click eCHART | Other<br />

Medications from the menu bar to open the Medication List<br />

window.<br />

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Notes<br />

Figure 18: Medication List Window<br />

You add and monitor other medications the patient uses or used before<br />

treatment and for conditions other than cancer. Basically, anything that is not part<br />

of the Care Plan.<br />

2. Click .<br />

Closes the Medication List window.<br />

3. Click eChart | Diagnoses and Interventions….<br />

Opens the Diagnosis and Interventions window, shown in Figure 19.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Figure 19: Diagnosis and Interventions Window<br />

You can define complete courses of treatment for each patient. It is your “home<br />

base” for recording disease diagnoses and for describing how you will treat the<br />

patient once a diagnosis has been recorded.<br />

4. Right-click in Diagnosis and Interventions window.<br />

Opens the Options menu, shown in Figure 20.<br />

Figure 20: Options Menu<br />

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Notes<br />

5. Click Dose Site Summary….<br />

Opens the Dose Site Summary window, shown in Figure 21.<br />

Figure 21: Dose Site Summary Window<br />

The Dose Site Summary window shows the radiation dose administered to each<br />

treatment site defined as a dose tracking site.<br />

6. Click , then click .<br />

Closes the Diagnosis and Interventions window, then closes the Dose Site<br />

Summary window.<br />

Exploring Allergies and Alerts<br />

You can see allergy information for your patient that the nurse recorded. Allergy<br />

information appears in MOSAIQ where the information could be very important to<br />

patient care. In this exercise, you will see medication allergy information and add other<br />

allergy information.<br />

1. In the eCHART Navigator window, click .<br />

Opens the Allergies by Severity dialog box, shown in Figure 22.<br />

If you are not using the eCHART Navigator, click eCHART |<br />

Allergies and Alerts… from the menu bar to open the Allergies<br />

dialog box.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Figure 22: Allergies by Severity Dialog Box<br />

The Allergies by Severity dialog box contains patient allergies and specifies a Do<br />

NOT Resuscitate alert, which is standard and cannot be changed. Seven more<br />

alerts can be configured specially for your facility. In the practice database, these<br />

alerts are shown with samples such as DPAHC (durable power of attorney for<br />

health care) and VAD (patient has a vascular access device).<br />

2. Click .<br />

The MOSAIQ System Configuration <strong>Guide</strong> for <strong>Radiation</strong> <strong>Oncology</strong><br />

gives the procedure for configuring alerts.<br />

Opens the Patient Note window, shown in Figure 23.<br />

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Notes<br />

Figure 23: Patient Note Window<br />

You can add a note about the alert. If a note is attached, a appears to the left<br />

of .<br />

3. Click .<br />

Closes the Patient Note window.<br />

4. Click .<br />

Closes the Allergies by Severity dialog box.<br />

Using Notes<br />

Three types of patient notes are available in the MOSAIQ system:<br />

Dialog<br />

Box<br />

Specific<br />

Notes attached to a dialog box that show a Notes button. The note<br />

is specified to the current patient.<br />

General Notes related to the patient chart, but which are not attached to a<br />

specified dialog box.<br />

eCHART<br />

Checklist<br />

When you do a chart check using the eCHART Checklist, an<br />

electronic patient note is automatically made. This feature must be<br />

activated in Department Setup to save the Chart Checklist as a note.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

You can add and change dialog box-specific and general notes. If you do not want<br />

other users to change your note, you can lock it. You must then type your user ID<br />

and password to unlock and change the note.<br />

In the following exercises, you will attach a note to a dialog box, see the Patient Notes<br />

window, and type general patient notes. You will also append text to notes, lock and<br />

unlock notes, and mail notes to a user.<br />

Attaching Patient Notes to Dialog Boxes<br />

All notes are patient-specific. But notes made in a dialog box are also specified to that<br />

dialog box. In this exercise, you will attach a note to a dialog box.<br />

1. Open the chart for your lesson patient.<br />

Selects the patient to add a note.<br />

2. Click File | Demographics….<br />

Opens the Patient Demographic Data dialog box.<br />

3. Click .<br />

The Patient Demographic Data dialog box and Patient Note window<br />

are examined later in this module.<br />

Opens the Patient Note window, shown in Figure 24.<br />

Figure 24: Appointment Slip Note Dialog Box<br />

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Notes<br />

4. Click in the Subject field, then type Pending Labs.<br />

Adds the note subject.<br />

5. Press TAB, then type Make sure the lab has the CBC and Chem<br />

prepare for the subsequent appointment.<br />

Moves the insertion point to the note box, then adds the patient note.<br />

6. Click .<br />

Attaches the note to the dialog box. A appears to the left of to<br />

show that a note is there.<br />

7. Click .<br />

Closes the Patient Demographic Data dialog box.<br />

Seeing the Patient Notes Window<br />

You can see notes for a patient from the Patient Notes window. In this exercise, you<br />

will see the Patient Notes window.<br />

1. Click eChart | Notes….<br />

Opens the Patient Notes window for the patient, shown in Figure 25.<br />

Figure 25: Patient Notes Window – All Patient Notes View<br />

The Notes… command is also available from the File menu for those<br />

facilities that do not have eCHART.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes The Patient Notes window can show notes not related to a dialog box or<br />

window or notes related to a specified dialog box or window.<br />

2. Click adjacent to the View field, then select General Patient Notes.<br />

Shows general patient notes for the current patient. The note you added in the<br />

exercise before does not appear in the Notes list.<br />

Adding General Patient Notes<br />

You can only add general patient notes from the Patient Notes window. In this<br />

exercise, you will add a general patient note.<br />

1. In Patient Notes window, click .<br />

Opens the Patient Note dialog box, shown in Figure 26.<br />

You must select a note<br />

Type.<br />

Figure 26: Patient Note Dialog Box<br />

Note the added Type field. Use this field to show the type of general patient note<br />

you are adding.<br />

You must specify a note type. If you do not, MOSAIQ does not let<br />

you save the note.<br />

2. Click adjacent to the Type field, then select Clinical-General.<br />

Specifies the type of general patient note.<br />

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Notes 3. Type Appointment Requirement in the Subject field.<br />

Adds the note subject.<br />

4. Press TAB, then type Patient must see the attending Oncologist<br />

before each treatment.<br />

Moves the insertion point to the note box, then adds the note.<br />

5. Click .<br />

Adds the note to the Patient Notes window.<br />

Appending Text to Notes<br />

You can append text to a note without changing the initial text in the note. When you<br />

append a note, the date and your user ID initials are added to the appended note text.<br />

In this exercise, you will append text to a note.<br />

1. In Patient Notes window, select the note you added, then click .<br />

Opens the Patient Note dialog box for the selected note.<br />

2. Right-click in the dialog box.<br />

Shows the Patient Note Options menu, shown in Figure 27.<br />

Figure 27: Patient Note Options Menu<br />

This Patient Note Options menu contains commands related to the operation of<br />

the Patient Note dialog box.<br />

Right-click the mouse to show the menu commands for the current<br />

window or function. This is a standard MOSAIQ feature.<br />

The Patient Note Options menu contains these commands:<br />

Append Changes the dialog box to Append mode to append text to<br />

an existing note.<br />

Lock Locks the note. Your user ID and password are necessary to<br />

lock a note.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes Unlock Unlocks the note. The user ID and password used to lock<br />

the note are necessary to unlock the note.<br />

Print Note Prints the note.<br />

3. Click Append.<br />

Adds the current date and time, and your user ID initials to the note box.<br />

4. Press ENTER, then type Secondary physician can see patient when<br />

attending Oncologist is not available.<br />

Adds the text to append to the note as shown in Figure 28.<br />

5. Click .<br />

Figure 28: Patient Note Dialog Box – Appended Note<br />

Accepts the changes to the note.<br />

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Notes<br />

Locking and Unlocking Notes<br />

You can lock a note such that only you can unlock and change it. Other users cannot<br />

change, append, or remove a note locked by you. In this exercise, you will lock, then<br />

unlock a note.<br />

1. In Patient Notes window, select the note that you added and changed, then click<br />

.<br />

Opens the Patient Note dialog box.<br />

2. Right-click in the dialog box, then click Lock.<br />

Opens the Lock dialog box, shown in Figure 29.<br />

Figure 29: Lock Dialog Box<br />

Your user ID is automatically in the Name field.<br />

3. Type your practice database password in the Password field, then click .<br />

Locks the note. The Locked display field contains the date and your initials. The<br />

note is also read-only at this time.<br />

4. Click .<br />

Closes the Patient Note dialog box, then shows the Patient Notes window. An<br />

asterisk (*) appears adjacent to the note in the Patient Notes window and shows<br />

that the note is locked as shown in Figure 30.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Figure 30: Patient Notes – Locked Note<br />

5. Select the note you just locked, then click .<br />

Opens the Patient Note dialog box. The text is gray to show that you cannot<br />

change it.<br />

6. Right-click in the dialog box, then click Unlock.<br />

Opens the Unlock dialog box, shown in Figure 31.<br />

Figure 31: Unlock Dialog Box<br />

7. Type your practice database password in the Password field, then click .<br />

Unlocks the note.<br />

8. Click .<br />

The asterisk shows you that<br />

the note is locked.<br />

Only the user who locks a note can unlock the same note.<br />

Closes the Patient Note dialog box, then shows the Patient Notes window. The<br />

asterisk no longer appears.<br />

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Notes<br />

Mailing Notes<br />

You can mail a note to a user registered in the MOSAIQ system. In this exercise, you<br />

will mail a note.<br />

1. In Patient Notes window, select the note that you added and changed, then click<br />

.<br />

Opens the Patient Note dialog box.<br />

2. Right-click in the dialog box, then click Mail To.<br />

Opens the Select Directory dialog box, shown in Figure 32.<br />

Figure 32: Select Directory Dialog Box<br />

You use the Select Directory dialog box to select staff or location that you want<br />

to appear.<br />

3. Click .<br />

Opens the Staff Directory window, shown in Figure 33.<br />

Figure 33: Staff Directory Window<br />

The Staff Directory window shows staff members added in MOSAIQ.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Staff members only appear in the Staff Directory if Active is<br />

checked on the Staff dialog box for that staff member. If your<br />

practice ID does not appear, your instructor can help you check<br />

Active so that your practice ID appears.<br />

4. Double-click your practice user name.<br />

Sends the note to the specified user. For this exercise, you will send the message<br />

to you.<br />

5. Click .<br />

Opens the Mail Sent Receipt message box, shown in Figure 34.<br />

Figure 34: Mail Sent Receipt Message Box<br />

If you want to be told when the specified user opens the mail message, click<br />

, if not click .<br />

6. Click .<br />

Specifies no receipt for the mail sent, then shows the Patient Notes window.<br />

7. Click .<br />

Closes the Patient Notes window.<br />

8. Click File | Close Patient Chart.<br />

Closes the open patient chart.<br />

Using the Patient Facesheet<br />

The Patient Facesheet shows summary information from the Patient Demographic<br />

Data dialog box and the Patient Insurance Information window. In this exercise, you<br />

will explore the patient facesheet.<br />

1. Click eChart | Navigator….<br />

Opens the eCHART Navigator window.<br />

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Notes 2. Click .<br />

Opens the eCHART Navigator Patient Facesheet tab, shown in Figure 35.<br />

Figure 35: eCHART Navigator Patient Facesheet Tab<br />

You can click to get more information.<br />

3. Click the top .<br />

Click to show the Patient Demographic<br />

Data dialog box | Name tab<br />

Click to show the Patient Demographic Data<br />

dialog box | Attending tab<br />

Click to show the Patient Insurance<br />

Information window<br />

Opens the Patient Demographic Data dialog box, shown in Figure 36.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Figure 36: Patient Demographic Data Dialog Box<br />

You can use the Patient Demographic Data dialog box to add and keep<br />

registration data about a patient. This data supplements the information in NEW<br />

Patient Registration.<br />

4. Click .<br />

Closes the Patient Demographic Data dialog box.<br />

5. Click the bottom .<br />

Opens the Patient Insurance Information window, shown in Figure 37.<br />

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Notes<br />

Figure 37: Patient Insurance Information Window<br />

The Patient Insurance Information window shows all of the payers for the<br />

selected patient, the priority status, and the patient policy number for each payer.<br />

Typically, each patient has one or more insurance companies (for example,<br />

Medicare or a private carrier) and patient direct billing (the patient or the patient<br />

guardian). One Insurance dialog box must be completed for each responsible<br />

billing party.<br />

6. Click .<br />

Closes the Patient Insurance Information window.<br />

7. Click .<br />

Goes back to the Chart Navigator tab.<br />

8. Click .<br />

Closes the eCHART Navigator window.<br />

Using the Mail System<br />

MOSAIQ has an internal message system for users to send e-mail messages to each<br />

other. The MOSAIQ message system is not connected to other network e-mail<br />

systems your facility may have. In these exercises, you will access mail, send a message,<br />

reply to messages, forward messages, read distribution lists, and purge mail.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Accessing Mail<br />

To send and receive mail, you must first open the MOSAIQ mail system. In this<br />

exercise, you will access mail.<br />

1. In the toolbar, click .<br />

Opens the Mail Messages window, shown in Figure 38.<br />

Figure 38: Mail Message Window<br />

The Mail Messages window shows messages for the currently logged on staff<br />

member. The default is the Staff InBox – Unread view.<br />

You can also click Tools | Mail to open the Mail Messages<br />

window. You can also open the Mail work list on the My Work List<br />

pane to read messages. Double-click a message in the Mail work<br />

list to open it in the My Work List Detail pane.<br />

2. Double-click a message in the Mail Messages window.<br />

Opens the message. The message text is dimmed and cannot be changed.<br />

3. Click .<br />

Closes the message. The message no longer appears in the window.<br />

4. Click adjacent to the View field, then select Staff InBox – All.<br />

Shows read and unread messages. The check mark to the left of the message<br />

shows that you read the message.<br />

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Notes 5. Click adjacent to the View field, then select Staff InBox – Unread.<br />

Shows only unread messages.<br />

Sending a Message<br />

Sending messages in MOSAIQ is almost the same as adding a note to a dialog box.<br />

In this exercise, you will send a message.<br />

1. In the Mail Messages window, click .<br />

Opens the Mail Message dialog box, shown in Figure 39.<br />

Figure 39: Mail Message Dialog Box<br />

The Mail Message dialog box contains fields to select a patient, the type of<br />

message, a subject, and the message text.<br />

2. Click adjacent to the Patient field.<br />

Opens the Select Patient window.<br />

3. Double-click your lesson patient.<br />

Adds the selected patient in the Patient field.<br />

4. Click adjacent to the Type field, then select Physician.<br />

Selects the type of note. The Type field is the only necessary field when sending a<br />

message.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 5. Press TAB, type <strong>Office</strong> Visit, then press TAB.<br />

Adds the subject, then moves the insertion point to the message body field.<br />

6. Type this message: Please pull last week’s labs for his appt today.<br />

Adds the body of the text. Your entries should look almost the same as the ones<br />

shown in Figure 40.<br />

7. Click .<br />

Figure 40: Completed Mail Message Dialog Box<br />

Opens the Select Directory dialog box.<br />

8. Click .<br />

Opens the Staff Directory window.<br />

9. Double-click your practice database user name.<br />

Selects the user to send the mail. For this exercise, you will send the message to<br />

you. Opens the Mail Sent Receipt message box.<br />

10. Click .<br />

Sends the message to the selected staff member without requesting a receipt. The<br />

message appears in your inbox.<br />

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Notes<br />

Replying to Messages<br />

You can directly reply to a message. When you reply, the message is sent to the initial<br />

sender by default. In this exercise, you will reply to a message.<br />

1. In the Mail Message window, double-click the mail message that you just sent.<br />

Opens the message in the Mail Message dialog box.<br />

2. Right-click in the dialog box.<br />

Opens the Mail Message Options menu, shown in Figure 41.<br />

3. Click Reply.<br />

Figure 41: Mail Message Options Menu<br />

Opens the Reply to Mail dialog box, shown in Figure 42.<br />

Figure 42: Reply to Mail Dialog Box<br />

You can include the initial mail text in the reply and retain addresses.<br />

You can also press CTRL+R to execute the Reply command.<br />

4. Check the Retain Mail Text checkbox.<br />

Keeps the original mail text in the reply.<br />

5. Check the Retain Addresses checkbox.<br />

Automatically replies to all the names on the distribution list.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 6. Click .<br />

Saves the reply options, then shows the message in the Mail Message dialog box.<br />

A double line divides the message text from the reply text.<br />

7. Type Which labs would you like pulled? CBC? Chem Panel?, then<br />

click .<br />

Adds the reply text, then opens the Select Directory dialog box.<br />

8. Click .<br />

Opens the Staff Directory window. The initial staff member is automatically<br />

selected. Two chevrons (>>) appear to the left of the staff member name. You<br />

can accept the selection, add more recipients, or select different recipients.<br />

9. Click .<br />

Opens the Mail Sent Receipt message box.<br />

10. Click .<br />

Sends the reply.<br />

Forwarding Messages<br />

To add more recipients: select them, then press SPACEBAR or<br />

click in front of the name. Chevrons appear to show that they<br />

are selected.<br />

You receive a message, and you want a different user to read it who is not on the<br />

initial distribution list. You can forward the message without changes. In this exercise,<br />

you will forward a message.<br />

1. In the Mail Messages window, double-click a message in the list.<br />

Opens the message.<br />

2. Right-click in the Mail Message dialog box.<br />

Shows the Mail Message Options menu.<br />

3. Click Mail To.<br />

Opens the Select Directory dialog box.<br />

4. Click .<br />

You can also press CTRL+M to do the Mail To command.<br />

Opens the Staff Directory window.<br />

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Notes 5. Double-click your practice user name.<br />

Selects the recipient. For this exercise, you will send the message to you.<br />

6. Click .<br />

Opens the Mail Sent Receipt message box.<br />

7. Click .<br />

Forwards the message to the selected recipient.<br />

Seeing Distribution Lists<br />

When you receive a message, it can be sent only to you or to multiple recipients. If<br />

you want to see who initially received the message, you can see the distribution list. In<br />

this exercise, you will see a distribution list.<br />

1. In the Mail Messages window, click .<br />

Opens the Mail Message dialog box.<br />

2. Click adjacent to the Type field, then select Admin-General.<br />

Selects the message type.<br />

3. Press TAB, type Test, press TAB, then type This is a test for<br />

distribution lists.<br />

Adds the message subject and body text.<br />

4. Click .<br />

Opens the Select Directory dialog box.<br />

5. Click .<br />

Opens the Staff Directory window.<br />

6. Select the first name in the list, then press SPACEBAR until all names in the list<br />

are selected. Include your name.<br />

Selects names of the staff members to include in the distribution list.<br />

7. Click .<br />

Opens the Mail Sent Receipt message box.<br />

8. Click .<br />

Sends the message to all the selected recipients.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 9. Double-click the Test mail message.<br />

Opens the message. You cannot tell which other staff members were recipients.<br />

10. Right-click in the dialog box, then click Distribution.<br />

Opens the Mail Distribution List dialog box, shown in Figure 43.<br />

Figure 43: Mail Distribution List Dialog Box<br />

The Mail Distribution List dialog box shows all the staff members or locations<br />

who were recipients of the message.<br />

11. Click .<br />

Closes the Mail Distribution dialog box.<br />

12. Click .<br />

Closes the Mail Message dialog box.<br />

Purging Mail<br />

When you read messages, they are removed from Staff Inbox-Unread and put in Staff<br />

Inbox-All. Purge messages from the Staff Inbox-All in regular intervals. In this exercise,<br />

you will purge mail.<br />

1. In the Mail Message window, click adjacent to the View option, then select<br />

Staff InBox - All.<br />

Shows all messages.<br />

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Notes 2. Select a message that you have received, then click .<br />

Opens the Mail Message dialog box for the selected message. Note Will be Deleted<br />

appears at the bottom of the dialog box.<br />

3. Click .<br />

To purge multiple messages, tag each message (select, then<br />

press SPACEBAR), then click . Click .<br />

Removes the shown message, then shows the Mail Messages window.<br />

You can remove messages from the OutBox in the same<br />

procedure.<br />

4. In the Mail Messages window, click .<br />

Closes the Mail Messages window.<br />

What’s Next<br />

In this lesson, you learned how to use the Select Patient window, explore the Home<br />

view, explore the Chart view, use eChart Navigator, use notes, use the Patient Face<br />

sheet, and use the mail system. Use the Quick Version as a concise, step-by-step guide<br />

to quickly apply the skills you have learned or to reinforce what you have learned. In<br />

the subsequent lesson, you will learn how to use help.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

The Quick Version<br />

Sorting the Select Patient Window<br />

1. In the toolbar, click .<br />

2. Click adjacent to the View option.<br />

3. Click the view option.<br />

4. Use the scroll bar to move to the right to see the hidden columns.<br />

5. In the Filter by section, click an option to filter.<br />

6. In the Sort by section, click an option to sort.<br />

Finding and Selecting Patients<br />

1. In the Select Patient window, type the minimum number of letters that finds your<br />

patient.<br />

2. Click the patient name, then click .<br />

3. If a message appears to show the patient is missing a Privacy Notice, click<br />

.<br />

Viewing Patient Facts<br />

1. In the Select Patient window, click a patient.<br />

2. Click .<br />

3. In the Facts & Photo dialog box, click .<br />

4. In the Select Patient window, click .<br />

5. Click File | Close Patient Chart.<br />

Changing Patient Status<br />

1. In the Select Patient window, click a patient, then click .<br />

2. Click the appropriate tab and radio button.<br />

3. Click .<br />

4. Click .<br />

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Notes<br />

Exploring the Home View<br />

1. In the top right corner of the Home View, click .<br />

2. Click Configure View….<br />

3. Double-click a pane.<br />

4. In the top right corner of the Home View, click , then click Layout<br />

Settings….<br />

5. Click .<br />

6. Right-click .<br />

7. Click outside the Tab Options Menu.<br />

Opening the Chart View<br />

1. Click .<br />

Adding Notes Using the eCHART Navigator<br />

1. Click .<br />

2. Click in the Summary Writer box.<br />

3. Type the note.<br />

4. Click .<br />

5. In the menu bar, click eCHART | Notes….<br />

6. Click .<br />

Showing Other Medications vs. Dose Site Summary<br />

1. From the eCHART Navigator, click .<br />

2. Click .<br />

3. Click eChart | Diagnoses and Interventions….<br />

4. Right-click in Diagnosis and Interventions window.<br />

5. Click Dose Site Summary….<br />

6. Click , then click .


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes Exploring Allergies and Alerts<br />

1. In the eCHART Navigator window, click .<br />

2. Click .<br />

3. Click to close the Patient Note window.<br />

4. Click to close the Allergies by Severity dialog box.<br />

Attaching Patient Notes to Dialog Boxes<br />

1. Open the chart for a patient.<br />

2. Click File | Demographics….<br />

3. Click .<br />

4. Click in the Subject field, then type text for the subject.<br />

5. Press TAB, then type the note.<br />

6. Click to attach the note to the dialog box.<br />

7. Click to close the Patient Demographic Data dialog box.<br />

Seeing the Patient Notes Window<br />

1. Click eChart | Notes….<br />

2. Click adjacent to the View field, then select the view option.<br />

Adding General Patient Notes<br />

1. In Patient Notes window, click .<br />

2. Click adjacent to the Type field, then select Clinical-General.<br />

3. Type the text in the Subject field.<br />

4. Press TAB, then type the note.<br />

5. Click .<br />

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Notes<br />

Appending Text to Notes<br />

1. In Patient Notes window, select a note, then click .<br />

2. Right-click in the dialog box.<br />

3. Click Append.<br />

4. Press ENTER, then type more text.<br />

5. Click .<br />

Locking and Unlocking Notes<br />

1. In Patient Notes window, select a note, then click .<br />

2. Right-click in the dialog box, then click Lock.<br />

3. Type your password in the Password field, then click .<br />

4. Click .<br />

5. Select the note you just locked, then click .<br />

6. Right-click in the dialog box, then click Unlock.<br />

7. Type your password in the Password field, then click .<br />

8. Click .<br />

Mailing Notes<br />

1. In Patient Notes window, select a note, then click .<br />

2. Right-click in the dialog box, then click Mail To.<br />

3. Click .<br />

4. Double-click a user name.<br />

5. Click .<br />

6. Click .<br />

7. Click .<br />

8. Click File | Close Patient Chart.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Using the Patient Facesheet<br />

1. Click eChart | Navigator….<br />

2. Click .<br />

3. Click the top .<br />

4. Click .<br />

5. Click the bottom .<br />

6. Click .<br />

7. Click .<br />

8. Click .<br />

Accessing Mail<br />

1. In the toolbar, click .<br />

2. Double-click a message in the Mail Messages window.<br />

3. Click .<br />

4. Click adjacent to the View field, then select a view option.<br />

Sending a Message<br />

1. In the Mail Messages window, click .<br />

2. Click adjacent to the Patient field.<br />

3. Double-click your patient.<br />

4. Click adjacent to the Type field, then select a message type.<br />

5. Press TAB, type the subject text, then press TAB.<br />

6. Type the message.<br />

7. Click .<br />

8. Click .<br />

9. Double-click your user name.<br />

10. Click .<br />

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Notes<br />

Replying to Messages<br />

1. In the Mail Message window, double-click a mail message.<br />

2. Right-click in the dialog box.<br />

3. Click Reply.<br />

4. Check the Retain Mail Text checkbox.<br />

5. Check the Retain Addresses checkbox.<br />

6. Click .<br />

7. Type a message, then click .<br />

8. Click .<br />

9. Click .<br />

10. Click .<br />

Forwarding Messages<br />

1. In the Mail Messages window, double-click a message in the list.<br />

2. Right-click in the Mail Message dialog box.<br />

3. Click Mail To.<br />

4. Click .<br />

5. Double-click a user name.<br />

6. Click .<br />

7. Click .


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Seeing Distribution Lists<br />

1. In the Mail Messages window, click .<br />

2. Click adjacent to the Type field, then select the message type.<br />

3. Press TAB, type the subject text, press TAB, then type the message.<br />

4. Click .<br />

5. Click .<br />

6. Select the first name in the list, then press SPACEBAR until all names in the list<br />

are selected.<br />

7. Click .<br />

8. Click .<br />

9. Double-click the mail message.<br />

10. Right-click in the dialog box, then click Distribution.<br />

11. Click .<br />

12. Click .<br />

Purging Mail<br />

1. In the Mail Message window, click adjacent to the View option, then select the<br />

view option.<br />

2. Select a message, then click .<br />

3. Click .<br />

4. In the Mail Messages window, click .<br />

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Notes<br />

Lesson 2 Online Help<br />

Objectives<br />

You will learn how to:<br />

• Use the Help menu<br />

• Use the Table of Contents and Index<br />

• Use Hypertext Links and Navigation Buttons<br />

• Use Context Sensitive Help<br />

• Find Help Topics<br />

• Print Help Topics<br />

• Add Topics to the Favorites Tab<br />

The Help system contains all you need to know about MOSAIQ. In this lesson, you<br />

will use the Help menu, use context sensitive Help, use hypertext links and navigation<br />

buttons, find Help topics, print Help topics and add topics to the Favorites tab.<br />

Using the Help Menu<br />

The Help menu contains commands you can use to access different parts of the Help<br />

system. In this exercise, you will explore the Help menu commands and look up<br />

topics using the Help menu.<br />

1. In the menu bar, click Help.<br />

Shows the Help menu, shown in Figure 44.<br />

Figure 44: Help Menu<br />

The Help menu contains these commands:


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes Current<br />

Topic<br />

Table of<br />

Contents<br />

Search for<br />

Help On…<br />

How to Use<br />

Help<br />

Shows context sensitive Help on the currently shown<br />

window or dialog box.<br />

Shows the Help Table of Contents.<br />

Opens a dialog box to find specified Help topics.<br />

Shows instructions on using the Help system.<br />

About… Opens a dialog box showing MOSAIQ system and<br />

copyright information.<br />

The remaining commands show reference information from different medical<br />

and cancer organizations in an online help format.<br />

2. Click , if needed.<br />

Opens the Help window with the Table of Contents, shown in Figure 45.<br />

Title bar Toolbar pane<br />

Contents/Index/Search/Favorites pane<br />

Figure 45: Help Window with Table of Contents<br />

Information pane<br />

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Notes The Help window is divided into three panes: the Toolbar pane, the<br />

Contents/Index/Search/Favorites pane, and the Information pane.<br />

The Help window toolbar, shown in Figure 46, contains these buttons:<br />

Figure 46: Help Window Toolbar<br />

Hides the Contents/Index/Search pane. This button is only<br />

available if the Contents/Index/Search pane appears.<br />

Shows the topic before. This button is only available if you have<br />

shown more than one topic during the current Help session.<br />

Shows the subsequent topic in the sequence of topics, which you<br />

have seen during the current Help session. This button is only<br />

available if you have shown more than one topic during the<br />

current Help session, and have clicked to read topics<br />

before.<br />

Refreshes the Information pane. If the Information pane is<br />

unreadable, this button refreshes it to its initial condition.<br />

Opens the Print Topics dialog box to select the topics to print,<br />

then the Standard Windows Print dialog box.<br />

Shows a menu with commands that are equivalent to the buttons<br />

in the toolbar and these commands:<br />

Internet Options... - Opens the Standard Windows Internet<br />

Options dialog box to specify Internet Explorer program options.<br />

See Internet Explorer Help for more information.<br />

Search Highlight On/Off - Highlights the word you are<br />

searching for when found in a topic. This is a toggle command.<br />

Click it to change the highlight from on to off and back to on.<br />

You can change the dimensions of the Contents/Index/Search/Favorites pane,<br />

the Information pane, and the Help window.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Using the Table of Contents and Index<br />

The Table of Contents shows all topics in the Help system and appears first in the<br />

Contents/Index/Search/Favorites pane by default. The Table of Contents is<br />

organized by books ( ) and pages ( ). Books contain pages or other books.<br />

Click adjacent to a closed book ( ) to expand it. Click adjacent to an open<br />

book ( ) to contract it. Click adjacent to a topic to show the topic in the<br />

Information pane.<br />

In this exercise, you will use the Table of Contents and Index.<br />

1. Click adjacent to the Reports book.<br />

Expands the book to show the topics and more books as shown in Figure 47.<br />

Figure 47: Table of Contents showing Expanded Reports Book<br />

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Notes 2. Click the Cancer Wait Time Report topic.<br />

Shows the Cancer Wait Time Report topic in the Information pane as shown in<br />

Figure 48.<br />

Opens a list<br />

of topics you<br />

can jump to<br />

related to the<br />

current topic<br />

Topic contents<br />

Topic title<br />

Figure 48: Cancer Wait Time Report Topic<br />

The Cancer Wait Time Report topic is an example of a reference topic. It contains<br />

background information about the subject.<br />

3. Click .<br />

Explains how to open the dialog box or<br />

window in the system<br />

Opens a menu of topics related to the currently shown topic as shown in<br />

Figure 49.<br />

Figure 49: Related Topics Menu<br />

Opens a list of<br />

How-To topics<br />

you can jump to<br />

related to the<br />

current topic<br />

Hypertext link to<br />

another topic


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 4. Click Clinician Worksheet.<br />

Shows the Clinician Worksheet topic, shown in Figure 50.<br />

5. Click .<br />

Figure 50: Clinician Worksheet Topic<br />

Shows the Cancer Wait Time Report topic again.<br />

6. Click .<br />

Shows the How to Upload Cancer Wait Time Assessments topic, shown in Figure 51.<br />

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Notes<br />

Figure 51: How to Upload Cancer Wait Time Assessments Topic<br />

The How to Upload Cancer Wait Time Assessments topic is a How To topic. How To<br />

topics contain procedural steps. MOSAIQ Help has many How To topics.<br />

7. In the Contents/Index/Search/Favorites pane, click .<br />

Shows the Index, shown in Figure 52.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Figure 52: Help Window – Index Tab<br />

The Index tab of the Help window contains the index list, plus a keyword search<br />

box. You can type in a number of letters to help you find the topic you want<br />

without reading all of the index.<br />

The Index is similar to an index in a printed book. If an entry has sub-entries,<br />

double-click a sub-entry to show the topic. If you double-click a topic with subtopics,<br />

a window appears with the sub-topics you can choose.<br />

8. Type que.<br />

Moves through the index to the Queue entry.<br />

9. Below the Queue entry, double-click Department Queue.<br />

Shows the Department Queue topic, shown in Figure 53.<br />

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Notes<br />

Figure 53: Department Queue Topic<br />

Using Hypertext Links and Navigation Buttons<br />

Many Help topics contain hypertext links to other Help topics. You can quickly show<br />

related information to the current topic. In this exercise, you will use hypertext links<br />

and navigation buttons.<br />

1. In the Help window toolbar, click two times.<br />

Shows to the Cancer Wait Time Report topic.<br />

2. Move to the bottom of the topic, then click the System Conventions hypertext<br />

link.<br />

Shows the System Conventions topic, shown in Figure 54.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Figure 54: System Conventions Topic<br />

The System Conventions topic contains definitions and descriptions of all the<br />

elements in that tab. Near the top of this topic is a line starting with Click to jump to<br />

a heading followed by some hypertext links. Some hypertext links are in the<br />

headings, usually in reference topics that are very long.<br />

3. In the Help window, click .<br />

Closes the Help window.<br />

Using Context-Sensitive Help<br />

Help topics in MOSAIQ are context sensitive. You can click the mouse or press a key<br />

to show a Help topic relating to the currently shown window or dialog box. In this<br />

exercise, you will use two procedures to show context sensitive Help.<br />

1. Click File | Register New Patient….<br />

Opens the NEW Patient Registration dialog box.<br />

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Notes 2. Click Help | Current Topic.<br />

Opens the Help window with the NEW Patient Registration topic, shown in<br />

Figure 55.<br />

Figure 55: NEW Patient Registration Topic<br />

3. In the Help window title bar, click .<br />

Closes the Help window.<br />

4. Press F1.<br />

Opens the Help window with the NEW Patient Registration topic.<br />

5. Close the Help window.<br />

Click Note! to show more information on the help topic.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Finding Help Topics<br />

MOSAIQ Help contains a powerful full text search feature. You can search for<br />

individual words in all the topics. In this exercise, you will find help topics using the<br />

search function.<br />

1. In the Help window, click .<br />

Shows the Search tab of the Help window, shown in Figure 56.<br />

The Search tab contains these options:<br />

Type in the<br />

keyword to<br />

find<br />

Figure 56: Help Window - Search Tab<br />

Type words or phrases to search.<br />

Shows topics containing the words or phrases you typed.<br />

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Notes<br />

Select Topic<br />

to display<br />

Once a list of topics is shown, click this button to show the<br />

highlighted topic in the Information pane. You can also<br />

double-click a listed topic to show it.<br />

Shows a list of topics that match your search criteria. The<br />

topic titles appear in the list.<br />

2. In the Type in the word(s) to search for box, type diag, then click .<br />

Shows a list of topics that match your criteria, shown in Figure 57.<br />

Figure 57: Help Window - Search Tab Showing Search Results<br />

These topics all contain the word diag in the title and body of the topic.<br />

3. In the Select Topic to display list, double-click Diagnosis and Staging.<br />

Shows the Diagnosis and Staging topic in the Information pane, shown in<br />

Figure 58.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Figure 58: Diagnosis and Staging Topic<br />

Each occurrence of the search criteria word or phrase is highlighted in the topic.<br />

Printing Help Topics<br />

If you frequently refer to the same Help topic, you can print it. You do not have to<br />

search for it each time in the Help window. You can print individual topics or all<br />

books from the Table of Contents. In this exercise, you will print Help topics.<br />

1. In the Help window toolbar, click .<br />

“Diag” highlighted.<br />

Opens the Print dialog box, shown in Figure 59.<br />

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Notes<br />

Figure 59: Print Dialog Box<br />

The Print dialog box is the same standard print dialog box you find in most<br />

Windows applications. Your printer will most likely appear different than shown<br />

above.<br />

2. Click .<br />

Prints the current topic.<br />

If you show the Index tab or the Search tab, you can only print a single topic at a<br />

time. However, if you show the Table of Contents, you can print all books of<br />

topics.<br />

3. Click .<br />

Shows the Table of Contents tab.<br />

4. Click the Reports book to highlight it.<br />

Selects the book to print.<br />

5. Click .<br />

Shows the Print Topics dialog box, shown in Figure 60.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Figure 60: Print Topics Dialog Box<br />

The Print Topics dialog box contains two radio buttons. One to print the selected<br />

topic and one to print the selected heading and all subtopics contained in it.<br />

6. Click Print the selected heading and all subtopics, then click<br />

.<br />

Specifies to print the Reports book, including all subtopics, then opens the Print<br />

dialog box.<br />

7. Click .<br />

Prints all topics below the Reports book.<br />

Adding Topics to the Favorites Tab<br />

You can also refer to a frequently used topic by adding it to the Favorites tab. In this<br />

exercise, you will add a frequently used topic to the Favorites tab.<br />

Favorites topics are available for future reference until you remove<br />

them from the Favorites Tab.<br />

1. In the Help window, click .<br />

Shows the Favorites tab of the Help window, shown in Figure 61.<br />

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Notes<br />

Figure 61: Help Window - Favorites Tab<br />

The Favorites tab contains these field and buttons:<br />

Topics Shows your favorite topics.<br />

Current<br />

topic:<br />

Removes a topic from the Topics list.<br />

Selects a topic from the Topics list and shows it on the<br />

right side of the pane.<br />

Adds a topic from the right side of the pane to the Topics<br />

list.<br />

Shows the current topic on the right side of the pane.<br />

You can also right-click a topic from the Topics list and select<br />

Display, Add, Remove, or Rename from the menu.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 2. Click .<br />

Adds the Current Topic: Diagnosis and Staging in the Topics list, shown in<br />

Figure 62.<br />

Figure 62: Help Window - Favorites Tab showing Diagnosis and Staging<br />

3. To add a second topic, click a different tab, double-click to select a topic, click<br />

, then click .<br />

Shows the Current Topic in the Topics list.<br />

What’s Next<br />

In this lesson, you learned how to use the Help menu, use the table of contents and<br />

index, use hypertext links and navigation buttons, use context sensitive help, find and<br />

print Help topics, and add your favorite topics to the topics list. Review the<br />

subsequent Quick Version. In the subsequent lesson, you will learn how to quick<br />

register a patient, review and update demographics, print demographic information,<br />

and add topics to the Favorites tab.<br />

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Notes<br />

The Quick Version<br />

Using the Help Menu<br />

1. In the menu bar, click Help.<br />

Using the Table of Contents<br />

1. Click .<br />

2. Click adjacent to a book.<br />

3. Click the topic.<br />

4. Click .<br />

5. Click the topic.<br />

6. Click .<br />

7. Click the topic.<br />

Using the Index<br />

1. In the Contents/Index/Search/Favorites pane, click .<br />

2. Type the first few letters to help you find the topic you want.<br />

3. Below the entry, double-click the topic.<br />

Using Hypertext Links and Navigation Buttons<br />

1. In the Help window toolbar, click or .<br />

2. Click the underlined hypertext link.<br />

Using Context-Sensitive Help<br />

1. In MOSAIQ, open the dialog box or window that you want to show help.<br />

2. Click Help | Current Topic.<br />

3. In the Help window title bar, click .<br />

4. Press F1.<br />

5. Close the Help window.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Finding Help Topics<br />

1. In the Help window, click .<br />

2. In the Type in the word(s) to search for box, type the search word or phrase, then click<br />

.<br />

3. In the Select Topic to display list, double-click the topic.<br />

Printing the Current Help Topic<br />

1. In the Help window, browse to the topic to print.<br />

2. In the Help window toolbar, click .<br />

3. Click .<br />

Printing Multiple Help Topics<br />

1. Click .<br />

2. Click the book to select it.<br />

3. Click .<br />

4. Click the appropriate radio button, then click .<br />

5. Click .<br />

Adding Topics to the Favorites Tab<br />

1. In the Help window, browse to the topic to add to the favorites tab.<br />

2. In the Help window, click .<br />

3. Click .<br />

4. To add a second topic, click a different tab, double-click to select a topic, click<br />

, then click .<br />

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Notes<br />

Lesson 3 Patient<br />

Registration<br />

Objectives<br />

You will learn how to:<br />

• Quick Register a Patient<br />

• Adding Patient Demographic Data<br />

• Print Demographic Information<br />

Some conditions, such as emergencies or special weekend appointments, it is<br />

necessary to temporarily bypass the usual registration procedure. You can quickly<br />

register a patient, then fill in the remaining patient information later. In this lesson, you<br />

will quick register a patient, add patient demographic data, and print demographic<br />

information.<br />

Quick Register a Patient<br />

When you quick register a patient, you only add the minimum necessary information<br />

to add the patient in the system. In this exercise, you will quick register a patient.<br />

1. Click File | Register New Patient….<br />

Opens the Name/ID/Personal tab of the NEW Patient Registration dialog box,<br />

shown in Figure 63.<br />

Figure 63: NEW Patient Registration Dialog Box - Name/ID/Personal Tab


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

When you quick register a patient, it does not check for duplicates<br />

until after you have completed all fields and click . Add<br />

from the Patient List to see that the patient is not already added.<br />

All fields that are colored red are required. If they are not filled in,<br />

you cannot continue.<br />

The Name/ID/Personal tab of the NEW Patient Registration dialog box<br />

contains these fields:<br />

Last The last name of the patient.<br />

First The first name of the patient.<br />

MI The middle initial of the patient.<br />

Salutation A salutation, such as Mr. or Ms., to use in patient letters.<br />

Other A second patient name, such as a nickname, maiden name or<br />

alias. For example, if a name of the patient is James and the<br />

patient prefers to be called Jim, type Jim in this field.<br />

Birth Date The date of birth of the patient.<br />

Age Shows the age of the patient. This field is automatically<br />

calculated from the Birth Date field and cannot be changed.<br />

MedRc The primary ID of the patient. The label for this field in your<br />

clinical database may differ from that shown above<br />

depending on how your System Administrator has configured<br />

the system.<br />

Gender The gender of the patient.<br />

SSN The social security number of the patient.<br />

Accepts the information typed in the NEW Patient<br />

Registration dialog box, then checks for possible duplicate<br />

patient records.<br />

Cancels registration. The information entered is not saved.<br />

2. Choose a fictitious name, type the last name, press TAB, type the first name, press<br />

TAB, type the middle initial, then press TAB.<br />

Records the name of the patient.<br />

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Notes<br />

A comma after the last name or period after the middle initial is<br />

unnecessary. The software does it for you.<br />

Examples in this guide show James M. Bond as the patient name.<br />

Replace your patient name wherever James M. Bond appears.<br />

3. Click adjacent to the Salutation field, then click an applicable salutation for the<br />

patient.<br />

Records a salutation.<br />

You can select a salutation by typing the first letter of the<br />

salutation until the salutation appears in the field. For example, to<br />

select Mrs., type m until Mrs. appears when you first tab to this<br />

field.<br />

4. Press TAB, then type the nickname of the patient, such as Jimmy.<br />

Moves the insertion point to the Other field, then records the nickname of the<br />

patient.<br />

5. Click adjacent to the Birth Date field.<br />

Opens the Calendar dialog box, shown in Figure 64.<br />

Figure 64: Calendar Dialog Box<br />

6. Change the date to April 20 th, 1965, then click .<br />

Records the birth date of the patient, then moves the insertion point to the<br />

MedRc field. In your clinical database, the label for this field can be different<br />

from that shown in Figure 63.<br />

The age of the patient is automatically recorded in the Age field.<br />

You can also type the birthdate in the MM/DD/YY format with a /,<br />

-, or a . in between. Birthdates before 1911 must be written with a<br />

4-digit year (that is, MM/DD/YYYY).


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

7. Type 98-00xx, where xx is any number between 01 and 99.<br />

Records the primary ID of the patient.<br />

If the Creates Duplicate ID Entry message box opens, click<br />

and type another ID number.<br />

8. Click adjacent to the Gender field, then click the gender appropriate for your<br />

patient.<br />

Records the gender of the patient.<br />

9. Press TAB, then type 555229999.<br />

Moves the insertion point to the SSN field, then records the social security<br />

number of the patient.<br />

10. Press TAB.<br />

Changes the number you typed to standard Social Security format.<br />

Adding Admission/Referral Information<br />

You use the Admission/Referral tab to add the referring physician, attending<br />

physician, diagnosis, and other admission information about the patient. In this<br />

exercise, you will add admission/referral information.<br />

1. Click .<br />

Shows the Admission/Referral tab of the NEW Patient Registration dialog box,<br />

shown in Figure 65.<br />

Figure 65: NEW Patient Registration Dialog Box - Admission/Referral Tab<br />

The Admission/Referral tab of the NEW Patient Registration dialog box contains<br />

these fields:<br />

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Notes Referring<br />

Physician<br />

Attending<br />

Physician<br />

The physician who referred the patient to your facility.<br />

The label for this field in your clinical database can be<br />

different from that shown above depending on how your<br />

System Administrator configured the system.<br />

The primary attending physician of the patient in the<br />

department.<br />

Department The department of the attending physician. If your site is<br />

not a multi-department site, that is, sharing patients with<br />

your satellite clinics, then ignore this field. It defaults to<br />

your home department. Assign Global if satellite<br />

departments must see patient information.<br />

Referring<br />

Internal or<br />

External MD<br />

Diagnosis<br />

Category<br />

The Internal or External physician who referred the<br />

patient to your facility. Used in multi-department sites<br />

when an attending MD from one department is recorded<br />

as the referring MD for a different department for billing.<br />

The general disease site for the patient, such as lung or<br />

colon.<br />

Diagnosis The diagnosis for the patient. The ICD code value used in<br />

medical billing.<br />

Inpatient The patient status as inpatient or outpatient.<br />

Room The room number of the patient. Only active if you<br />

checked the Inpatient checkbox.<br />

Bed The bed number of the patient. Only active if you<br />

checked the Inpatient checkbox.<br />

Transportatio<br />

n<br />

2. Click adjacent to the Referring Physician field.<br />

How the patient moves to and from your facility.<br />

Opens the External Directory window, shown in Figure 66.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

3. Double-click SANTOS, MARIA L.<br />

Figure 66: External Directory Window<br />

Records the referring physician of the patient.<br />

4. Click adjacent to the Attending Physician field.<br />

Opens the Physician Directory window, shown in Figure 67.<br />

5. Double-click GANNON, JOE F.<br />

Figure 67: Physician Directory Window<br />

Records the attending physician of the patient.<br />

6. Click adjacent to the Category field.<br />

Opens the Diagnosis Category window, shown in Figure 68.<br />

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Notes<br />

7. Double-click COLON 153.<br />

Figure 68: Diagnosis Category Window<br />

Records the diagnosis category of the patient.<br />

8. Click adjacent to the Diagnosis field.<br />

Opens the Select Diagnosis Code dialog box, shown in Figure 69.<br />

Figure 69: Select Diagnosis Code Dialog Box


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 9. In the Diagnosis Code Group list, click 153 Colon: MN, then double-click 153.3<br />

in the Diagnosis Code list.<br />

Records the diagnosis of the patient. The diagnosis description appears below the<br />

Diagnosis field.<br />

You can also type 153, then click the drop-down arrow. This shows<br />

only the codes related to 153 Colon.<br />

10. Click the Inpatient checkbox.<br />

Indicates that the patient is an inpatient. A appears in the checkbox. The Room<br />

and Bed fields are active at this time.<br />

11. Press TAB, then type 1254.<br />

Moves the insertion point to the Room field, then adds the room number of the<br />

patient.<br />

12. Press TAB, then type 2.<br />

Moves the insertion point to the Bed field, then adds the bed number of the<br />

patient.<br />

13. Click adjacent to the Transportation field, then click Wheel chair.<br />

Records the method the patient uses to get to, from, or in your facility.<br />

Adding Home/Work Information<br />

You use the Home/Work tab to record the home address information and work<br />

telephone number of the patient. In this exercise, you will add home/work<br />

information.<br />

1. Click .<br />

Shows the Home/Work tab of the NEW Patient Registration dialog box, shown<br />

in Figure 70.<br />

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Notes<br />

Figure 70: NEW Patient Registration Dialog Box - Home/Work Tab<br />

The Home/Work tab of the NEW Patient Registration dialog box contains these<br />

fields:<br />

1 The first line of the address of the patient.<br />

2 The second line of the address of the patient, if applicable.<br />

City The city where the patient lives.<br />

State The state where the patient lives.<br />

The label for this field is configurable in Department Setup<br />

and may be different depending on your country.<br />

Postal The zip code for the address of the patient.<br />

Country The country where the patient lives. This field is necessary<br />

only when the patient lives in a country different from your<br />

treatment facility.<br />

Phone The home telephone number of the patient.<br />

Ext The work telephone number and extension of the patient,<br />

if any.<br />

2. Type 3455 28th Avenue.<br />

Records the primary address of the patient.<br />

3. Press TAB, then type Apt. 5.<br />

Moves the insertion point to the 2 field, then records the secondary address of the<br />

patient.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 4. Press TAB, type Cambridge, press TAB, type MA, press TAB, then 02141.<br />

Records the city, state, and zip code of the patient.<br />

5. Press TAB twice, type 6175557878, then press TAB.<br />

Moves the insertion point to the Phone field, records the home telephone number<br />

of the patient, then moves the insertion point to the Work Phone field.<br />

6. Type 6175551122, press TAB, then type 45.<br />

Records the work telephone number and extension of the patient.<br />

The system automatically formats phone numbers for you when you<br />

go off the field. For example you can type 6175558958 then press<br />

TAB and the system formats it to 617/555-8958.<br />

Adding Patient Demographic Data<br />

After you add the new patient registration data, the system automatically checks for<br />

conflicts, then shows patient demographic data. In these exercises, you will use the<br />

Patient Demographic Data dialog box to check for duplicate patients, and add<br />

name/ID/personal, admission/referral, home/work, relative and emergency<br />

information.<br />

Checking for Duplicate Patients<br />

1. Click .<br />

Opens the Potential Duplicate Patients dialog box, shown in Figure 71.<br />

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Notes<br />

Information about the patient<br />

you are recording<br />

List of all possible<br />

duplicate patients<br />

Information about the possible<br />

duplicate patient selected in<br />

the list<br />

Number of possible duplicate matches<br />

the check found<br />

Figure 71: Potential Duplicate Patients Dialog Box<br />

The Potential Duplicate Patients dialog box shows possible duplicate patients.<br />

When you click , the system searches the patient database for patients<br />

with the same last name, gender, or birth date. If these fields matches an existing<br />

patient, that patient shows as a possible duplicate. You can choose from one of<br />

the duplicate patients, or continue with the new patient registration.<br />

As more students add their patients, more patients will appear in<br />

the duplicate patient list. If you are the last student to add the<br />

patient, you will see more rows in the list than the first or second<br />

student who added the patient<br />

Since the patients you are adding are all unique, you will continue registering your<br />

patient in the subsequent exercise.<br />

If no duplicate patients are found, the Potential Duplicate Patients<br />

dialog box does not open. Instead, a message box opens indicating<br />

no matches. You can then continue from the message box.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 2. From the Potential Duplicate Patients dialog box, click , or click<br />

from the No Duplicates message box if it opened.<br />

Opens the New Patient Registration message box, shown in Figure 72.<br />

Figure 72: New Patient Registration Message Box<br />

From this message box you can stop registering the patient or continue to<br />

Demographics.<br />

Adding Name/IDs/Personal Information<br />

Patient demographic data gives more fields to identify the patient. In this exercise, you<br />

will add to the name/IDs/personal information.<br />

1. Click .<br />

Opens the Name/IDs/Personal tab of the Patient Demographic Data dialog<br />

box, shown in Figure 73.<br />

Figure 73: Patient Demographic Data Dialog Box - Name/IDs/Personal Tab<br />

The Name/IDs/Personal tab of the Patient Demographic Data dialog box<br />

contains these groups:<br />

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Notes Name The same fields as the Name/IDs/Personal tab of the<br />

NEW Patient Registration dialog box.<br />

IDs The primary ID field from the Name/IDs/Personal tab<br />

of the NEW Patient Registration dialog box, plus the five<br />

additional IDs you can define for each patient. Your<br />

System Administrator specifies the labels for the IDs.<br />

Personal The same fields as the Home/Work tab of the NEW<br />

Patient Registration dialog box, plus the Birth Place, Marital<br />

Status, Language, Race, Religion, and Children fields.<br />

Opens the Admission/Referral Note window to add an<br />

admissions/referral note.<br />

Opens the Patient Note window to add a clinical note.<br />

Opens the Patient Log & Chart Activity window to add a<br />

patient log.<br />

Opens the Accounts window to show information<br />

associated with accounts assigned to an applicable patient.<br />

Facilities in France use this feature.<br />

The fields completed in the NEW Patient Registration dialog box are<br />

automatically recorded in the Patient Demographic Data dialog box.<br />

Click File | Demographics….or press F6, then click to<br />

open the Patient Demographic Data dialog box for a patient.<br />

2. Click in the Birth Place field, then type Billings, Montana.<br />

Records the birthplace of the patient.<br />

3. Click adjacent to the Marital Status field, then click Divorced.<br />

Records the marital status of the patient.<br />

4. Click adjacent to the Language field, then click English.<br />

Records the primary language of the patient.<br />

5. Click adjacent to the Race field, then click Other.<br />

Records the race of the patient.<br />

6. Click adjacent to the Religion field, then click Hindu.<br />

Records the religion of the patient.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 7. Click in the Children field, then type 2.<br />

Records the number of children the patient has.<br />

Adding Admission/Referral Information<br />

Patient demographic data gives fields to add more information about the physicians<br />

and diagnosis of the patient. In this exercise, you will add admission and referral<br />

information.<br />

1. Click .<br />

Shows the Admission tab of the Patient Demographic Data dialog box, shown in<br />

Figure 74.<br />

Figure 74: Patient Demographic Data Dialog Box - Admission Tab<br />

The Admission tab contains the same admission fields as the Admission/Referral<br />

tab of the NEW Patient Registration dialog box plus these fields:<br />

Diagnosis 2,<br />

Diagnosis 3,<br />

Diagnosis 4<br />

Admit/<br />

Registration<br />

Date<br />

Second, third, and/or fourth diagnoses for the patient, if<br />

applicable.<br />

The date the patient registered in MOSAIQ. This field<br />

automatically shows the current date, but you can change it.<br />

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Notes Admit/<br />

Registration<br />

Time<br />

Previous<br />

Therapy<br />

Discharge<br />

Date<br />

The time the patient was admitted. This field automatically<br />

shows the current time, but you can change it.<br />

The date when the patient had a course of therapy, if any.<br />

The date the patient was discharged, if any.<br />

Expired Date The date the patient expired, if applicable.<br />

Nursing Unit The nursing unit to which the patient is assigned.<br />

Admitting<br />

Physician<br />

The physician who admitted the patient.<br />

Resident A resident physician assigned to the patient.<br />

Nurse A nurse assigned to the patient.<br />

2. Click adjacent to the Previous Therapy field, change the date to 5/19/94, then<br />

click .<br />

Records the date of a course of therapy.<br />

3. Click adjacent to the Admitting Physician field, then double-click<br />

SANTOS, MARIA L.<br />

Records the admitting physician assigned to the patient.<br />

4. Click adjacent to the Resident field, then double-click CRUSHER, BEVERLY<br />

A.<br />

Records the resident physician assigned to the patient.<br />

5. Click adjacent to the Nurse field.<br />

Opens the Staff Directory window, shown in Figure 75.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

6. Double-click Smith, Jan M.<br />

Figure 75: Staff Directory Window<br />

Records the assigned nurse to the patient, then automatically shows the Attending<br />

tab of the Patient Demographic Data dialog box, shown in Figure 76.<br />

Figure 76: Patient Demographic Data Dialog Box - Attending Tab<br />

On some tabs in some dialog boxes, when you complete the last<br />

field, the adjacent tab automatically shows.<br />

The Attending tab contains fields for a maximum of three attending physicians<br />

and three associated referring MDs. The first Attending Physician field is<br />

automatically completed for you.<br />

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Notes<br />

7. Click .<br />

If your department is one institution, you will only see one<br />

department and attending physician field. The number of<br />

departments your site is registered for gives this number.<br />

Shows the Referral tab of the Patient Demographic Data dialog box, shown in<br />

Figure 77.<br />

Figure 77: Patient Demographic Data Dialog Box - Referral Tab<br />

The Referral tab contains the same referral fields as the Admission/Referral tab<br />

of the NEW Patient Registration dialog box plus these fields:<br />

Primary<br />

Physician<br />

Referring<br />

Physician<br />

Other MD 1<br />

and 2<br />

Referring<br />

Facility<br />

Referred to<br />

Facility<br />

The primary care physician for the patient.<br />

The referring physician for the patient.<br />

Other referring physicians assigned to the patient.<br />

The facility from which the patient was referred, if<br />

applicable.<br />

An outside facility to which the patient is referred for other<br />

treatments.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

The field labels can be different from that shown above in your<br />

Clinical database depending on how your System Administrator<br />

configures the fields.<br />

8. Click adjacent to the Primary Physician field, then double-click SANTOS,<br />

MARIA L.<br />

Records the primary physician for the patient.<br />

9. Click adjacent to the Other MD 1 field, then double-click MARTIN, JOE K.<br />

Records another physician for the patient.<br />

Adding Home/Work Information<br />

Patient demographic data provides fields to add more data to the home and work<br />

information of the patient. In this exercise, you will add home and work information.<br />

1. Click .<br />

Shows the Home/Work tab of the Patient Demographic Data dialog box,<br />

shown in Figure 78.<br />

Figure 78: Patient Demographic Data Dialog Box - Home/Work Tab<br />

The Home/Work tab contains these tabs:<br />

Home<br />

Address<br />

The primary home address information of the patient.<br />

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Notes Alternate<br />

Address<br />

The alternate address information of the patient.<br />

The Home/Work tab of the Patient Demographic Data dialog box contains the<br />

same fields as the Home/Work tab of the NEW Patient Registration dialog box<br />

plus these work fields:<br />

Occupation The occupation of the patient.<br />

Employer The employer of the patient.<br />

1 The primary address of the employer.<br />

2 The secondary address of the employer, if any.<br />

City The city where the employer is located.<br />

State The state where the employer is located.<br />

Postal The zip code for the location of the employer.<br />

Country The country where the employer is located.<br />

Use<br />

Alternate<br />

Address<br />

Check to use the alternate address of the patient.<br />

2. Click in the Occupation field, then type Professor of Archaeology.<br />

Records the occupation of the patient.<br />

3. Press TAB, then type Cambridge University.<br />

Moves the insertion point to the Employer field, then records the employer of<br />

the patient.<br />

4. Press TAB, then type 233 Weston Way.<br />

Moves the insertion point to the 1 address field, then records the primary address.<br />

of the employer


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 5. Press TAB twice, type Cambridge, press TAB, type MA, press TAB, then type<br />

02141.<br />

Records the city, state, and zip code of the employer.<br />

Adding Relative Information<br />

Patient demographic data provides fields to add data about the spouse or other<br />

relative of the patient. In this exercise, you will add relative information.<br />

1. Click .<br />

Shows the Relative tab of the Patient Demographic Data dialog box, shown in<br />

Figure 79.<br />

Figure 79: Patient Demographic Data Dialog Box - Relative Tab<br />

The Relative tab contains these fields:<br />

Relationship The relationship of the relative to the patient.<br />

Last Name The last name of the relative.<br />

First The first name of the relative.<br />

Relative’s Home<br />

Address/Phone<br />

Relative’s Work<br />

Address/Phone<br />

The home information of the relative.<br />

The work information of the relative.<br />

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Notes<br />

2. Click adjacent to the Relationship field, then click Father.<br />

Records the relationship between the patient and the relative.<br />

3. Press TAB, type the same last name as your patient, press TAB, then type<br />

Angus.<br />

Records the first and last name of the relative.<br />

4. Press TAB, then type in the following address fields for the relative, using TAB to<br />

move between fields:<br />

Address 1 3455 28 th Avenue<br />

Address 2 Apt. 5<br />

City Cambridge<br />

State MA<br />

Postal 02141<br />

Phone 6175557439<br />

5. Click in the Occupation field, then type Retired.<br />

Records the occupation of the relative.<br />

Adding Emergency Information<br />

Patient demographic data gives fields to add information about the requested<br />

emergency contact of the patient. The emergency contact is not always the same as the<br />

relative of the patient. In this exercise, you will add emergency information.<br />

1. Click .<br />

Shows the Emergency tab of the Patient Demographic Data dialog box, shown<br />

in Figure 80.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Figure 80: Patient Demographic Data Dialog Box - Emergency Tab<br />

The Emergency tab contains these fields:<br />

Relationship The relationship of the emergency contact to the<br />

patient.<br />

Last Name The last name of the emergency contact.<br />

First The first name of the emergency contact.<br />

Emergency<br />

Contact’s Address/<br />

Phone<br />

The address and telephone number of the<br />

emergency contact.<br />

2. Click adjacent to the Relationship field, then click Father.<br />

Records the relationship between the patient and the emergency contact.<br />

3. Press TAB, type the same last name as your patient, press TAB, then type<br />

Angus.<br />

Records the first and last name of the emergency contact.<br />

4. Press TAB, then right-click in the dialog box.<br />

Shows the options menu for the Patient Demographic Data dialog box, shown in<br />

Figure 81.<br />

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Notes<br />

Figure 81: Patient Demographic Options Menu<br />

You can use the Patient Demographic Options Menu in all tabs of<br />

the Patient Demographic Data dialog box. See the bottom of Patient<br />

Demographic Data topic in Online Help for more information.<br />

5. Click Copy Emergency from Relative.<br />

Copies information from the Relative tab to the fields on the Emergency tab.<br />

6. Click .<br />

Shows the Home Care tab of the Patient Demographic Data dialog box, shown<br />

in Figure 82.<br />

Figure 82: Patient Demographic Data Dialog Box – Home Care Tab<br />

You can record the Home Care Facility, workers, pharmacy and PSDA<br />

information for the patient. At this time, you will bypass this tab.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes Adding Billing and Claim Information<br />

1. Click .<br />

Shows the Billing tab of the Patient Demographic Data dialog box, shown in<br />

Figure 83.<br />

Figure 83: Patient Demographic Data Dialog Box – Billing Tab<br />

You can add a custom billing plan to customize some billing procedures on a<br />

patient-by-patient basis. You can also type more claim information about the<br />

patient on the right side of the tab, shown in Figure 83.<br />

Some of this information overrides whatever departmental defaults<br />

they may have set up.<br />

Payer’s receiving invoices printed on HCFA-1500 forms may require more<br />

information about the patient. Although you may have multiple payers for one<br />

patient, you only need to complete the Claim information once for each patient.<br />

In this exercise you will add patient Billing and Claim information.<br />

The Billing section of the Patient Demographic Data dialog box contains these<br />

fields:<br />

Account<br />

Status<br />

Billing Information Claim Information<br />

The status of the account.<br />

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Notes Financial<br />

Class<br />

Default<br />

Inpatient<br />

Facility<br />

Default<br />

Outpatient<br />

Facility<br />

Accept<br />

Assignment<br />

Signature on<br />

File<br />

The financial class name.<br />

The default inpatient facility of the patient.<br />

The default outpatient facility of the patient.<br />

Check to accept assignment for the patient.<br />

Check if you have the signature of the patient on release<br />

forms.<br />

Date The signature of the patient on file date.<br />

Source The source ID of the patient.<br />

Cycle The statement cycle of the patient.<br />

Type The statement type of the patient.<br />

Monthly<br />

Payment<br />

Amount<br />

Statement<br />

Message<br />

Next<br />

Statement<br />

Message<br />

An amount the patient has agreed to pay monthly toward<br />

the bill. This amount prints on the patient statements.<br />

A message that prints on the statement of the patient.<br />

A secondary message that prints only on the patient<br />

subsequent statement.<br />

The account status is open. You can also add an admission/referral or patient<br />

note from the Patient Demographic Data dialog box Billing tab.<br />

The Claim Information (1) tab of the Patient Demographic Data Dialog box<br />

contains these fields:<br />

Emergency Check if the condition of the patient is an emergency.<br />

Employed Is the patient is employed?<br />

Student Is the patient is a student?<br />

Employment<br />

Related<br />

Check if the condition of the patient is employment related.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes Accident<br />

Related<br />

Location<br />

(State)<br />

First<br />

Symptom<br />

Is the condition of the patient is accident related?<br />

If you select Auto or Other in the Accident Related group,<br />

the state the accident occurred. This field is available only if<br />

you specify the condition of the patient as accident related.<br />

The date the patient first noted symptoms of the illness<br />

currently being treated.<br />

First Illness The date the patient experienced a similar illness.<br />

Unable to<br />

Work<br />

Medicare<br />

Status<br />

The From and To dates which the patient has been unable<br />

to work due to the illness.<br />

The code for patients covered under Medi-Cal. Leave this<br />

field blank if the patient is Medicare eligible.<br />

The Claim Information (2) Tab of the Patient Demographic Data dialog box,<br />

shown in Figure 84, contains these fields.<br />

Figure 84: Claim Information (2) Tab – Patient Demographic Data Dialog Box<br />

CHAMPUS The CHAMPUS fields are used for Box 11a on the<br />

HCFA-1500 1/84 form and relate to military employment.<br />

Disabled Is the patient is disabled? If so, to what extent (Full,<br />

Partial)?<br />

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Notes Full From The start date of the disability of the patient. If partially<br />

disabled, the field will read Partial From.<br />

Full To The end date of the disability of the patient. If partially<br />

disabled, the field will read Partial To.<br />

Return Work If you indicated the patient as partially or fully disabled, the<br />

date the patient returned or will return to work.<br />

EPSDT Check if the patient is a participant in an EPSDT, Early &<br />

Periodic Screening, Diagnosis and Treatment. This is for<br />

Child Health Insurance and Medicaid Advocates.<br />

Family<br />

Planning<br />

Check if the patient is a participant in a family planning<br />

program.<br />

2. Click adjacent to the Default Inpatient Facility field, then select <strong>Radiation</strong><br />

<strong>Oncology</strong> Center.<br />

Selects the default inpatient facility.<br />

3. Click adjacent to the Default Outpatient Facility field, then select Home.<br />

Selects the default outpatient facility.<br />

4. Put a checkmark in the checkbox adjacent to the Signature on File field.<br />

Records that the signature of the patient is on file. The Date and Source fields are<br />

active at this time, and the Date field defaults to the current date.<br />

5. Click adjacent to the Source field, then click M.<br />

Specifies the source for the signature of the patient on file.<br />

6. Click adjacent to the Cycle field, then select Cycle 1.<br />

Selects the statement cycle for the patient.<br />

7. Click in the Monthly Payment field, then type 200.<br />

Records the amount that the patient has agreed to pay monthly.<br />

8. In the Claim Information (1) section, click adjacent to the Employed field, then<br />

select FullTime.<br />

Records that the patient is employed full time.<br />

9. Change the date in the First Symptom field to 4/23/2001.<br />

Records the date the patient first experienced symptoms.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 10. Click .<br />

Adds the patient chart. When you have completed adding a new patient, the new<br />

patient chart becomes the current chart.<br />

Printing Demographic Information<br />

When you have completed adding a new patient, you can print a report of the patient<br />

demographic information. In this exercise, you will print demographic data for a<br />

patient.<br />

1. Click File | Demographics….<br />

Opens the Patient Demographic Data dialog box.<br />

2. Right-click in the dialog box, then click Print Demographics.<br />

Opens the Print Demographics dialog box, shown in Figure 85.<br />

3. Click .<br />

Figure 85: Print Demographics Dialog Box<br />

Opens the Print dialog box, shown in Figure 86.<br />

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Notes<br />

4. Click .<br />

Figure 86: Print Dialog Box<br />

Opens the Patient Demographics window, shown in Figure 87.<br />

Figure 87: Patient Demographics Window<br />

The Patient Demographics window contains all of the information recorded in<br />

the Patient Demographic Data dialog box. Report features are covered in a<br />

different module.<br />

5. In the Patient Demographics window, click .<br />

Closes the Patient Demographics window.<br />

6. Click .<br />

Closes the Patient Demographics dialog box.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 7. Click .<br />

Closes the Print Demographics dialog box.<br />

What’s Next<br />

In this lesson, you learned how to quick register a patient and check for duplicate<br />

patients. You also added patient demographic data and printed demographic<br />

information. Review the subsequent Quick Version. In the subsequent lesson, you will<br />

learn patient diagnosis.<br />

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Notes<br />

The Quick Version<br />

Quick Register a Patient<br />

1. Click File | Register New Patient….<br />

2. Type the last name, press TAB, type the first name, press TAB, type the middle<br />

initial, then press TAB.<br />

3. Click adjacent to the Salutation field, then click an appropriate salutation for the<br />

patient depending on the gender, for example, Mr.<br />

4. Press TAB, then type the nickname of the patient.<br />

5. Click adjacent to the Birth Date field.<br />

6. Change the date, then click .<br />

7. Type the primary ID of the patient.<br />

8. Click adjacent to the Gender field, then click the gender appropriate for your<br />

patient.<br />

9. Press TAB, then type the social security number of the patient.<br />

10. Press TAB.<br />

Adding Admission/Referral Information<br />

1. Click .<br />

2. Click adjacent to the Referring Physician field, then double-click the referring<br />

physician assigned to the patient.<br />

3. Click adjacent to the Attending Physician field, then double-click the attending<br />

physician assigned to the patient.<br />

4. Click adjacent to the Category field, then double-click the diagnosis category of<br />

the patient.<br />

5. Click adjacent to the Diagnosis field.<br />

6. In the Diagnosis Code Group list, click the Diagnosis Code Group, then in the Diagnosis<br />

Code list, double-click the Diagnosis Code.<br />

7. Click the Inpatient checkbox.<br />

8. Press TAB, then type the room number of the patient.<br />

9. Press TAB, then type the bed number of the patient.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 10. Click adjacent to the Transportation field, then click the method the patient uses<br />

to get to, from, or in your facility.<br />

Adding Home/Work Information<br />

1. Click .<br />

2. Type the primary address of the patient.<br />

3. Press TAB, then type the secondary address of the patient, if any.<br />

4. Press TAB, type the city, press TAB, type the state, press TAB, the zip code of<br />

the patient.<br />

5. Press TAB twice, type the home telephone number of the patient, then press<br />

TAB.<br />

6. Type the work telephone number of the patient, press TAB, then type the<br />

extension.<br />

Adding Name/ID/Personal Information<br />

1. Click .<br />

2. From the Potential Duplicate Patients dialog box, click , or click<br />

from the No Duplicates message box if it opened.<br />

3. Click .<br />

4. Click in the Birth Place field, then type the birthplace of the patient.<br />

5. Click adjacent to the Marital Status field, then click the marital status of the<br />

patient.<br />

6. Click adjacent to the Language field, then click the primary language of the<br />

patient.<br />

7. Click adjacent to the Race field, then click the race of the patient.<br />

8. Click adjacent to the Religion field, then click the religion of the patient.<br />

9. Click in the Children field, then type the number of children the patient has.<br />

Adding Admission/Referral Information<br />

1. Click .<br />

2. Click adjacent to the Previous Therapy field, change the date to the date of a<br />

previous course of therapy, then click .<br />

3. Click adjacent to the Admitting Physician field, then double-click the admitting<br />

physician assigned to the patient.<br />

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Notes 4. Click adjacent to the Resident field, then double-click the resident physician<br />

assigned to the patient.<br />

5. Click adjacent to the Nurse field, then double-click the assigned nurse to the<br />

patient<br />

6. Click .<br />

7. Click adjacent to the Primary Physician field, then double-click the primary<br />

physician assigned to the patient<br />

8. Click adjacent to the Other MD 1 field, then double-click another physician for<br />

the patient.<br />

Adding Home/Work Information<br />

1. Click .<br />

2. Click in the Occupation field, then type the occupation of the patient.<br />

3. Press TAB, then type the employer of the patient.<br />

4. Press TAB, type the 1 address field, then type the primary address of the<br />

employer.<br />

5. Press TAB twice, type the city, press TAB, type the state, press TAB, then type<br />

the zip code of the employer.<br />

Adding Relative Information<br />

1. Click .<br />

2. Click adjacent to the Relationship field, then click the relationship between the<br />

patient and the relative.<br />

3. Press TAB, type the last name of the relative, press TAB, then type the first name<br />

of the relative.<br />

4. Press TAB, then type in the address for the relative, using TAB to move between<br />

fields.<br />

5. Click in the Occupation field, then type the occupation of the relative.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Adding Emergency Information<br />

1. Click .<br />

2. Click adjacent to the Relationship field, then click the relationship between the<br />

patient and the emergency contact.<br />

3. Press TAB, type the last name of the emergency contact, press TAB, then type the<br />

first name of the emergency contact.<br />

4. Press TAB, then right-click in the dialog box.<br />

5. Click Copy Emergency from Relative.<br />

Adding Billing and Claim Information<br />

1. Click .<br />

2. Click adjacent to the Default Inpatient Facility field, then select the default<br />

inpatient facility.<br />

3. Click adjacent to the Default Outpatient Facility field, then select the default<br />

outpatient facility.<br />

4. Put a checkmark in the checkbox adjacent to the Signature on File field.<br />

5. Click adjacent to the Source field, then click the source for the signature of the<br />

patient on file.<br />

6. Click adjacent to the Cycle field, then select the statement cycle for the patient.<br />

7. Click in the Monthly Payment field, then type the amount that the patient has<br />

agreed to pay monthly.<br />

8. In the Claim Information (1) section, click adjacent to the Employed field,<br />

then select the employment status of the patient.<br />

9. Change the date in the First Symptom field to the date the patient first<br />

experienced symptoms.<br />

10. Click .<br />

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Notes<br />

Printing Demographic Information<br />

1. Click File | Demographics….<br />

2. Right-click in the dialog box, then click Print Demographics.<br />

3. Click .<br />

4. Click .<br />

5. In the Patient Demographics window, click .<br />

6. Click .<br />

7. Click .


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

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Notes<br />

Lesson 4 Patient Diagnosis<br />

Objectives<br />

You will learn how to:<br />

• Add a Diagnosis<br />

• Affirm a Diagnosis<br />

• Explore the Diagnosis and Problem List<br />

Defining prescriptions is a basic part of the clinical chart in MOSAIQ. In this lesson,<br />

you will add and affirm diagnosis and staging information and explore the Diagnosis<br />

and Problem List.<br />

Adding a Diagnosis<br />

When you record diagnosis and staging data, the only necessary information is the<br />

diagnosis. If you do not have a complete diagnosis when you record diagnosis and<br />

staging information, you can add the information later. In this exercise, you will<br />

record diagnosis and staging data.<br />

1. Quick admit a new patient (ask your instructor for assistance if necessary).<br />

Selects the patient to add the diagnosis.<br />

2. Click eChart | Diagnoses and Interventions….<br />

Opens the Diagnoses and Interventions window, shown in Figure 88.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Figure 88: Diagnoses and Interventions Window<br />

The window is blank. A complete diagnosis for this patient is not added. A Care<br />

Plan has is not assigned.<br />

The Diagnoses and Interventions window shows all diagnoses for the selected<br />

patient and Care Plan information already added. The Diagnoses and<br />

Interventions window defaults to the Order Set level of detail.<br />

The Diagnoses and Interventions window contains this information and options:<br />

Header Diagnosis and related Care Plan, cycle, and activity<br />

information.<br />

CD For multi-day cycles, the cycle day to perform the activity. For<br />

example, 1 is the activity that should occur on the first day of<br />

the cycle.<br />

Start A date for the corresponding activity as follows:<br />

Diagnosis-the date of initial diagnosis as recorded in the<br />

<strong>Oncology</strong> Diagnosis dialog box.<br />

Care Plan-the start date of the first cycle in the Care Plan.<br />

Cycle-the date the cycle begins.<br />

Order Set-the date the order set should occur.<br />

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Notes<br />

Status The status of the course of treatment. If the item status is<br />

Pending, the column is blank. Other statuses for an item show<br />

one of these indicators:<br />

A (Approved), C (Completed), H (On Hold for cycles), P<br />

(Process Locked), V (Voided), and X (Closed).<br />

An O appearing after a status indicates orders are associated<br />

with that item (as in AO and CO).<br />

The date the status was last changed appears to the right of<br />

the indicator along with the initials of the user who last<br />

changed the status.<br />

Level The level of detail shown in the Diagnoses and Interventions<br />

window: Diagnosis, Care Plan, Cycle, Order Set, Regimen,<br />

Component, and All.<br />

Opens the Diagnosis and Problem List dialog box to see, add<br />

a status for, change, remove, and add a diagnosis for the<br />

patient. It also contains a list of the patient diagnoses.<br />

When you add a diagnosis, opens a blank Patient Care Plan<br />

dialog box. The highlight bar can be anywhere in a diagnostic<br />

folder when you click .<br />

Opens the Order Sets window. The highlight bar may be<br />

positioned on a Care Plan cycle folder or any Care Plan cycle<br />

when you click .<br />

Opens a blank <strong>Radiation</strong> Prescriptions dialog box for the<br />

active patient. This button is only available from the <strong>Radiation</strong><br />

tab. The highlight bar can be anywhere in a Care Plan folder<br />

when you click .<br />

Opens a blank Treatment Field Definition dialog box for the<br />

active patient. This button is only available from the <strong>Radiation</strong><br />

tab. The highlight bar can be anywhere in a RadRx folder<br />

when you click .<br />

Opens a blank Simulation Field dialog box for the active<br />

patient. This button is only available from the <strong>Radiation</strong> tab.<br />

The highlight bar can be anywhere in a RadRx folder when<br />

you click .<br />

Opens the Site Setup dialog box to select patient orientation.<br />

Only available when a radiation treatment field is selected. If<br />

you select a row that is not in a site, then you are prompted to<br />

select a site.<br />

Shows the selected item for editing.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Removes the selected item. You cannot remove approved<br />

items.<br />

Rereads all shown records and refreshes the window to<br />

include additions, changes, or deletions. This is useful if a<br />

different user adds or changes information to the same<br />

patient.<br />

Opens the Record Status dialog box to approve Care Plan<br />

cycles. You can only approve one Care Plan or Care Plan<br />

cycle at a time.<br />

Opens the Dosimetry Setup window unless this is the first<br />

time this button is clicked after you add a prescription site. In<br />

this condition, the Dosimetry Setup Information dialog box<br />

opens first. This button is only available from the <strong>Radiation</strong><br />

tab.<br />

Opens the Archived Objects window, only available if your<br />

site is registered for MOSAIQ <strong>Oncology</strong> PACS.<br />

Some information can be limit to a specified tab in the Diagnoses and<br />

Interventions window.<br />

3. Click .<br />

You can also press CTRL+TAB to show different tabs.<br />

Opens the Diagnosis and Problem List dialog box, shown in Figure 89.<br />

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Lesson 4: Patient Diagnosis<br />

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Notes Figure 89: Diagnoses and Problem List Dialog Box<br />

The Diagnoses and Problem List dialog box shows all of the patient diagnoses.<br />

4. Click .<br />

Opens the Diagnosis and Staging dialog box, shown in Figure 90.<br />

Figure 90: Diagnosis and Staging Dialog Box<br />

When the Close Display Folder check box has a checkmark, the diagnosis appears in<br />

the Diagnoses and Interventions window. But, you cannot assign Care Plans or<br />

order sets to the patient. This is frequently used for diagnoses that have been<br />

treated and are no longer active.<br />

Adding the Diagnosis<br />

The Diagnosis and Staging dialog box contains all the fields necessary to document<br />

diagnosis and staging information for each patient. When you record diagnosis data,<br />

the only information you must add is the diagnosis and diagnosis type. If you do not<br />

have a complete diagnosis when you record diagnosis and staging information, you<br />

can add the information later. In this exercise, you will add diagnosis information.<br />

1. Click adjacent to the Diagnosis field.<br />

Opens the Diagnosis list, shown in Figure 91.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Figure 91: Diagnosis List<br />

You bypassed the Wait Code field, which monitors and shows the time from a<br />

initial referral of the patient to the first treatment.<br />

You must activate Display Wait Codes in Department Setup to<br />

show the Wait Code field.<br />

2. Click adjacent to 175: Male Breast: MN 2 Items.<br />

Expands the list to show items in that group, shown in Figure 92.<br />

Figure 92: Diagnosis List showing Items<br />

3. Double-click Male Breast, NOS (excludes Skin of breast T-17.<br />

Records the code in the Diagnosis field. The system automatically completes the<br />

Category field and the Edition fields and removes the checks the Manually Stage<br />

checkboxes.<br />

4. Click adjacent to the Laterality field, select 2. Left, then press TAB.<br />

Records that the tumor is on the left side, and moves the insertion point to the<br />

Morphology field.<br />

5. Type adeno in the Morphology field.<br />

Opens the Select Morphology list, shown in Figure 93.<br />

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Lesson 4: Patient Diagnosis<br />

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Notes<br />

Figure 93: Select Morphology List<br />

Only the morphology codes for adenomas and adenocarcinomas appear, because<br />

you did not type a full description in the Morphology field.<br />

You can also type a morphology group number in the Morphology<br />

field to show the category. As with diagnosis codes, if you do not<br />

type a description or number in the Morphology field, the Select<br />

Morphology dialog box shows all morphology codes in the system.<br />

6. In the Select Morphology list, click adjacent to Group 814 38 Adenomas<br />

& Adenocarcinoma (419 items).<br />

Expands the list to show items in that group.<br />

7. Double-click 8140/3 00 Adenocarcinoma, NOS.<br />

Records the morphology code for the disease.<br />

8. Put your insertion point in the Diagnosis Type field.<br />

The diagnosis type defaults to Primary.<br />

9. Click adjacent to the Initial Dx Date field, then select a date one month before<br />

the current date.<br />

Adds the initial diagnosis date and the consult date in the Consult Date field. When<br />

adding a new diagnosis, the Consult Date field defaults to the current date.<br />

Adding Staging Information<br />

1. Click adjacent to the T field, then select T3.<br />

Records the T (primary tumor) staging factor.<br />

If necessary, use the scroll bars in some lists to show the value to<br />

type in the field. But if you know the value, you can type it.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 2. Click adjacent to the N field, then select N2a.<br />

Records the N (lymph nodes) staging factor.<br />

3. Click adjacent to the M field, then select 0.<br />

Records the M (metastases) staging factor. The Stage field automatically records<br />

IIIA as the stage.<br />

4. Click adjacent to the Confirm field, then select Histology - Positive<br />

histology.<br />

Records the methodology for disease confirmation.<br />

5. Click adjacent to the H/P Grade field, then select 2.<br />

Records the cell similarity to normal tissue rating. The Diagnosis and Staging<br />

dialog box appears equivalent to what is shown in Figure 94.<br />

Figure 94: Diagnosis and Staging Dialog Box - completed<br />

Affirming a Diagnosis<br />

After typing all of the diagnosis and staging information, you must affirm the<br />

diagnosis to have it appear in the Diagnoses and Intervention window. The patient<br />

must have at a minimum one affirmed diagnosis to assign a Care Plan. In this exercise,<br />

you will affirm a diagnosis.<br />

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Notes<br />

IMPAC recommends that the radiation oncologists affirm the<br />

diagnoses, because this is connected to and can affect your<br />

department billing.<br />

1. In the Diagnosis and Staging dialog box, click .<br />

Changes the state of the diagnosis to Affirmed. The <strong>Oncology</strong> Diagnosis dialog<br />

box appears equivalent to the one shown in Figure 95.<br />

Figure 95: Diagnosis and Staging Dialog Box showing Diagnosis is Affirmed<br />

is no longer active, and the message adjacent to it says the<br />

diagnosis has been affirmed.<br />

Exploring the Diagnosis and Problem List<br />

The Diagnosis and Problem List dialog box shows all of the patient diagnoses. In this<br />

exercise, you will explore the Diagnosis and Problem List dialog box.<br />

1. In the Diagnosis and Staging dialog box, click .<br />

Saves the diagnosis and staging information you added and affirmed, closes the<br />

Diagnosis and Staging dialog box, then shows the Diagnosis and Problem List<br />

dialog box. The diagnosis you added and affirmed appears in the Diagnosis and<br />

Problem List dialog box.<br />

2. Check the Show Code Capture Sequence checkbox.<br />

Shows the sequence of diagnos(es) for the patient as shown in Figure 96.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Figure 96: Diagnoses and Problem List Dialog Box - showing Code Capture<br />

The code capture sequence of the patient diagnoses appears at the bottom of the<br />

dialog box. In the Code Capture Sequence, the patient diagnoses are prioritized<br />

according to the most current diagnosis being treated and billed for procedures<br />

and supplies. The Code Capture Sequence makes sure that activity codes for<br />

procedures and supplies are linked to the proper diagnoses.<br />

Only users with Admin | Code Capture – View and Modify security<br />

rights can add and change diagnoses from the Code Capture window.<br />

The Diagnoses and Problem List dialog box contains this information and<br />

options:<br />

Show Code<br />

Capture<br />

Sequence<br />

A list of the patient diagnoses at the bottom of the dialog box<br />

are prioritized by the most current diagnosis being treated and<br />

billed for procedures and supplies.<br />

Dx Date The initial date of the diagnosis.<br />

Dx The diagnosis ICD-9 code or ICD-10 code.<br />

Description A description of the patient diagnosis.<br />

Inactive<br />

Date<br />

Code Capture Sequence<br />

The date the diagnosis became inactive.<br />

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Lesson 4: Patient Diagnosis<br />

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Notes State Shows Imported if the diagnosis was Imported from an HL7<br />

or ESI interface.<br />

Shows Entered if the diagnosis was manually added into<br />

MOSAIQ in one of these windows or dialog boxes:<br />

Diagnosis and Interventions, Demographics, New Patient<br />

Registration, Capture and Multi-Code Capture.<br />

Shows Affirmed if the diagnosis has been affirmed by a<br />

clinician with Clinical/Diag Staging approval security rights.<br />

NOTE: A diagnosis recorded from the Code Capture or<br />

Multi-Code Capture dialog boxes are highlighted in a gray<br />

background. When a clinician affirms this diagnosis the<br />

background changes to white.<br />

Source The source from which the diagnosis is saved. The sources<br />

are: External Interface, D & I (for Diagnoses and<br />

Interventions), Code Capture, or Administrative.<br />

Opens the <strong>Oncology</strong> Diagnosis dialog box to add a new<br />

diagnosis. If the <strong>Oncology</strong> Diagnosis format checkbox is selected<br />

on the Clinical (General) tab in File | System Utilities |<br />

Department Setup, the detailed <strong>Oncology</strong> Diagnosis<br />

dialog box containing Clinical data appears; otherwise, the<br />

small dialog box (Diagnosis) with no staging information<br />

appears.<br />

NOTE: If you add a non-cancer diagnosis code in the<br />

<strong>Oncology</strong> Diagnosis dialog box, the cancer-related fields are<br />

disabled in the Diagnosis and Interventions window. If you<br />

add a cancer diagnosis code, all of the cancer-related fields are<br />

enabled in the Diagnosis and Interventions window.<br />

Opens the <strong>Oncology</strong> Diagnosis dialog box associated with the<br />

diagnosis code of the diagnosis selected in the Diagnoses and<br />

Problem List dialog box. If the diagnosis code is in the cancer<br />

range, then the <strong>Oncology</strong> Diagnosis dialog box opens<br />

regardless of the global Department settings.<br />

For a non-cancer diagnosis code the non-cancer related<br />

Diagnosis dialog box opens.<br />

Removes the selected diagnosis. You may remove a diagnosis<br />

only if the diagnosis has no attached care plan(s) or related<br />

diagnoses.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes List Order<br />

3. Click .<br />

When more than one record is in the list, you can change the<br />

sequence order of the diagnosis information. Click the List<br />

Order up and/or down arrow buttons to increase the<br />

sequence in descending order by one.<br />

When the Show Code Capture Sequence check box is<br />

checked, use the up/down arrow buttons to sequence them in<br />

the required billing order, as they should appear in the Code<br />

Capture dialog box.<br />

Closes the Diagnosis and Problem List dialog box.<br />

What’s Next<br />

Congratulations! You have completed the first module of the <strong>Radiation</strong> <strong>Oncology</strong><br />

<strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong>. In this lesson, you learned how to add oncology<br />

diagnosis and staging information, affirm a diagnosis, and explored the Diagnosis and<br />

Problem List. Review the subsequent Quick Version. In the second module of the<br />

<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong>, you will learn financial information<br />

and authorizations, scheduling, and code capture.<br />

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Lesson 4: Patient Diagnosis<br />

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Notes<br />

The Quick Version<br />

Adding a Diagnosis<br />

1. Quick admit a new patient (ask your instructor for assistance if necessary).<br />

2. Click eChart | Diagnoses and Interventions….<br />

3. Click .<br />

4. Click .<br />

Adding the Diagnosis<br />

1. Click adjacent to the Diagnosis field.<br />

2. Click .<br />

3. Double-click the code.<br />

4. Click adjacent to the Laterality field, select the laterality, then press TAB.<br />

5. Type the first few letters or morphology group number in the Morphology field.<br />

6. In the Select Morphology list, click .<br />

7. Double-click the morphology code for the disease.<br />

8. Put your insertion point in the Diagnosis Type field.<br />

9. Click adjacent to the Initial Dx Date field, then select a date before the current<br />

date.<br />

Adding Staging Information<br />

1. Click adjacent to the T field, then select the T (primary tumor) staging factor.<br />

2. Click adjacent to the N field, then select the N (lymph nodes) staging factor.<br />

3. Click adjacent to the M field, then select the M (metastases) staging factor.<br />

4. Click adjacent to the Confirm field, then select the methodology for disease<br />

confirmation.<br />

5. Click adjacent to the H/P Grade field, then select the cell similarity to normal<br />

tissue rating.


<strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Affirming a Diagnosis<br />

1. In the Diagnosis and Staging dialog box, click .<br />

Exploring the Diagnosis and Problem List<br />

1. In the Diagnosis and Staging dialog box, click .<br />

2. In the Diagnosis and Problem List dialog box, check the Show Code<br />

Capture Sequence checkbox.<br />

3. Click .<br />

126 Copyright 2008, IMPAC Medical Systems<br />

LTGRAD0004A /1.0/18-Aug-2008


<strong>Course</strong> <strong>Evaluation</strong>: <strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong> I<br />

You have completed the first module of the <strong>Radiation</strong> <strong>Oncology</strong> <strong>Front</strong> <strong>Office</strong> <strong>Training</strong> <strong>Guide</strong>. Put a check mark in<br />

the applicable box on the left, then your “comfort” level with the task. A lesson number follows each task. If you put<br />

a check mark in “Cannot do” for a task, you can read to the applicable lesson in the <strong>Training</strong> <strong>Guide</strong> again.<br />

Check tasks<br />

covered<br />

Can you do the following tasks?<br />

Can do<br />

Can do<br />

with<br />

help<br />

Cannot<br />

do<br />

Using the Select Patient Window (Lesson 1) <br />

Exploring the Home View (Lesson 1) <br />

Exploring the Chart View (Lesson 1) <br />

Using eChart Navigator (Lesson 1) <br />

Using Notes (Lesson 1) <br />

Using the Patient Facesheet (Lesson 1) <br />

Using the Mail System (Lesson 1) <br />

Using the Help Menu (Lesson 2) <br />

Using the Table of Contents and Index (Lesson 2) <br />

Using Hypertext Links and Navigation Buttons (Lesson 2) <br />

Using Context-Sensitive Help (Lesson 2) <br />

Finding Help Topics (Lesson 2) <br />

Printing Help Topics (Lesson 2) <br />

Adding Topics to the Favorites Tab (Lesson 2) <br />

Quick Register a Patient (Lesson 3) <br />

Recording Patient Demographic Data (Lesson 3) <br />

Printing Demographic Information (Lesson 3) <br />

Adding a Diagnosis (Lesson 4) <br />

Affirming a Diagnosis (Lesson 4) <br />

Exploring the Diagnosis and Problem List (Lesson 4) <br />

Name: Date:<br />

Facility:


100 Mathilda Place, Fifth Floor, Sunnyvale, CA 94086

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