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Nurses Training Guide - UCSF Radiation Oncology

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MOSAIQ<br />

<strong>Nurses</strong><br />

<strong>Training</strong> <strong>Guide</strong><br />

Multi-ACCESS – MOSAIQ 1.20<br />

Module I: Getting Started


<strong>Nurses</strong><br />

<strong>Training</strong> <strong>Guide</strong><br />

MOSAIQ<br />

<strong>Oncology</strong> Management System<br />

Multi-ACCESS – MOSAIQ 1.20<br />

Module I: Getting Started<br />

Copyright 2007<br />

All Rights Reserved<br />

IMPAC Medical Systems


PUBLISHED BY:<br />

IMPAC Medical Systems, Inc.<br />

100 Mathilda Place, Fifth Floor<br />

Sunnyvale, CA 94086<br />

COPYRIGHT 2007 by IMPAC Medical Systems<br />

All Rights Reserved<br />

Instructional Designer/Writer: Cynthia Hull<br />

LTGMSQ0001 – 1.0 - 6/19/2007<br />

This manual contains proprietary information to be used exclusively<br />

by customers of IMPAC Medical Systems. All rights reserved.<br />

No part of the contents of this book may be reproduced or transmitted<br />

in any form or by any means without the written permission<br />

of IMPAC Medical Systems.


Table of Contents<br />

Table of Contents<br />

Table of Contents...........................................................................................................................................................................................i<br />

Introduction ................................................................................................................................................................. 1<br />

What’s In This Course ................................................................................................................................................................................ 1<br />

Document Conventions.............................................................................................................................................................................. 2<br />

Text Conventions...............................................................................................................................................................................................................2<br />

Mouse Conventions...........................................................................................................................................................................................................3<br />

Keyboard Conventions .....................................................................................................................................................................................................4<br />

Lesson 1 The Basics ................................................................................................................................................ 5<br />

Objectives....................................................................................................................................................................................................... 5<br />

Navigating the Application.......................................................................................................................................................................... 6<br />

Opening and Closing Patient Chart.......................................................................................................................................................... 8<br />

Using the eChart Navigator ..................................................................................................................................................................... 11<br />

Displaying the eChart Menu ....................................................................................................................................................................................... 11<br />

Displaying the eCHART Navigator Window........................................................................................................................................................... 14<br />

Configuring Navigator Notes....................................................................................................................................................................................... 16<br />

Configuring Your Workstation .................................................................................................................................................................................... 20<br />

INI Configuration for eCHART Navigator Views.................................................................................................................................................... 20<br />

Using Notes ................................................................................................................................................................................................. 25<br />

Adding a Note................................................................................................................................................................................................................. 26<br />

Editing and Appending Notes ..................................................................................................................................................................................... 29<br />

Locking and Unlocking Notes ..................................................................................................................................................................................... 31<br />

Viewing the Patient Notes Window........................................................................................................................................................................... 32<br />

Printing Notes.................................................................................................................................................................................................................. 32<br />

Displaying the Patient Facesheet ............................................................................................................................................................. 34<br />

Displaying Data .............................................................................................................................................................................................................. 34<br />

Using the Mail System................................................................................................................................................................................ 35<br />

Displaying the Mail Messages Window................................................................................................................................................................... 35<br />

Composing New Mail.................................................................................................................................................................................................... 37<br />

Editing Mail...................................................................................................................................................................................................................... 40<br />

Deleting Mail................................................................................................................................................................................................................... 40<br />

Purging Mail..................................................................................................................................................................................................................... 41<br />

Using Online Help ...................................................................................................................................................................................... 42<br />

Using F1 Help ................................................................................................................................................................................................................. 42<br />

Displaying the Help Menu........................................................................................................................................................................................... 42<br />

Viewing the Online Help Table of Contents............................................................................................................................................................ 45<br />

Using the Index Tab...................................................................................................................................................................................................... 47<br />

Using the Search Tab.................................................................................................................................................................................................... 48<br />

Using/Displaying the Glossary Tab............................................................................................................................................................................ 50<br />

Online Reference Tools ............................................................................................................................................................................ 51<br />

What’s Next ................................................................................................................................................................................................ 52<br />

The Quick Version ..................................................................................................................................................................................... 53<br />

Copyright 2007, IMPAC Medical Systems i<br />

LTGMSQ0001/1.0/19-Jun-2007


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Opening and Closing the Patient Chart.................................................................................................................................................................... 53<br />

Displaying the eChart Menu ....................................................................................................................................................................................... 53<br />

Displaying the eChart Navigator................................................................................................................................................................................ 53<br />

Configuring Navigator Notes....................................................................................................................................................................................... 53<br />

INI Configuration for eChart Navigator Default View.......................................................................................................................................... 53<br />

INI Configuration for eChart Navigator RadOnc View......................................................................................................................................... 54<br />

INI Configuration for eChart Navigator View 2..................................................................................................................................................... 54<br />

INI Configuration for eChart Navigator View 3..................................................................................................................................................... 54<br />

Adding Notes................................................................................................................................................................................................................... 54<br />

Editing and Appending Notes ..................................................................................................................................................................................... 54<br />

Locking and Unlocking Notes ..................................................................................................................................................................................... 55<br />

Viewing the Patient Notes Window........................................................................................................................................................................... 55<br />

Printing Notes.................................................................................................................................................................................................................. 55<br />

Viewing the Patient Facesheet .................................................................................................................................................................................... 55<br />

Displaying the Mail Messages Window ................................................................................................................................................................... 55<br />

Composing New Mail.................................................................................................................................................................................................... 55<br />

Editing Mail...................................................................................................................................................................................................................... 56<br />

Deleting Mail................................................................................................................................................................................................................... 56<br />

Purging Mail..................................................................................................................................................................................................................... 56<br />

Using F1 Help ................................................................................................................................................................................................................. 56<br />

Displaying the Help Menu........................................................................................................................................................................................... 56<br />

Viewing the Online Help Table of Contents............................................................................................................................................................ 56<br />

Using the Index Tab ...................................................................................................................................................................................................... 57<br />

Using the Search Tab.................................................................................................................................................................................................... 57<br />

Using/Displaying the Glossary Tab ............................................................................................................................................................................ 57<br />

Online Reference Tools................................................................................................................................................................................................. 57<br />

Lesson 2 Scheduling...............................................................................................................................................59<br />

Objectives..................................................................................................................................................................................................... 59<br />

Viewing the Staff Schedule ........................................................................................................................................................................ 60<br />

Creating an Appointment ......................................................................................................................................................................... 62<br />

Modifying an Appointment........................................................................................................................................................................ 68<br />

Deleting Appointments.............................................................................................................................................................................. 70<br />

Rescheduling Appointments ..................................................................................................................................................................... 71<br />

Pending Appointments............................................................................................................................................................................... 73<br />

Viewing the Daily Master Schedules....................................................................................................................................................... 75<br />

Working with Wave Appointments ....................................................................................................................................................... 81<br />

Adding a Wave Appointment...................................................................................................................................................................................... 81<br />

Editing a Wave Appointment...................................................................................................................................................................................... 82<br />

Viewing the Location Schedule................................................................................................................................................................ 85<br />

Using Daysheets.......................................................................................................................................................................................... 86<br />

Adding a Daysheet......................................................................................................................................................................................................... 86<br />

Displaying Daysheets .................................................................................................................................................................................................... 90<br />

Printing Daysheets.......................................................................................................................................................................................................... 93<br />

Using Multi-Resource Scheduling ............................................................................................................................................................ 95<br />

Removing a Pending Appointment...........................................................................................................................................................................100<br />

Printing a Patient Appointment Calendar ..............................................................................................................................................................101<br />

ii Copyright 2007, IMPAC Medical Systems<br />

LTGMSQ0001/1.0/19-Jun-2007


Table of Contents<br />

The Quick Version ...................................................................................................................................................................................104<br />

Viewing the Staff Schedule ........................................................................................................................................................................................104<br />

Creating an Appointment...........................................................................................................................................................................................104<br />

Modifying an Appointment........................................................................................................................................................................................105<br />

Deleting Appointments ...............................................................................................................................................................................................105<br />

Displaying Rescheduled Appointments...................................................................................................................................................................105<br />

Pending Appointments ................................................................................................................................................................................................105<br />

Viewing the Daily Master Schedule.........................................................................................................................................................................105<br />

Adding a Wave Appointment ...................................................................................................................................................................................106<br />

Editing a Wave Appointment....................................................................................................................................................................................106<br />

Scheduling Locations....................................................................................................................................................................................................106<br />

Adding a Daysheet.......................................................................................................................................................................................................107<br />

Displaying Daysheets ..................................................................................................................................................................................................107<br />

Printing Daysheets........................................................................................................................................................................................................108<br />

Removing Pending Appointments ............................................................................................................................................................................108<br />

Printing a Patient Appointment Calendar..............................................................................................................................................................108<br />

Copyright 2007, IMPAC Medical Systems iii<br />

LTGMSQ0001/1.0/19-Jun-2007


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

iv Copyright 2007, IMPAC Medical Systems<br />

LTGMSQ0001/1.0/19-Jun-2007


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Copyright 2007, IMPAC Medical Systems 1<br />

LTGMSQ0001/1.0/19-Jun-2007<br />

Notes<br />

Introduction<br />

Welcome to MOSAIQ <strong>Radiation</strong> <strong>Oncology</strong> <strong>Nurses</strong> <strong>Training</strong>. This book is your guide<br />

to unlocking the possibilities of the MOSAIQ 1.20 application software, hereafter<br />

referred to as MOSAIQ. It is designed to be used during your instructor-led training,<br />

and as a handy desk reference any time you need a quick reminder how to do<br />

something in MOSAIQ. We recommend that you keep this book near your<br />

workstation so you can find it easily when needed.<br />

This training guide is not intended to replace the MOSAIQ documentation, which is<br />

contained in the MOSAIQ Help system. The MOSAIQ Help system provides indepth<br />

information on all available MOSAIQ features.<br />

<strong>Radiation</strong> <strong>Oncology</strong> <strong>Nurses</strong> <strong>Training</strong> is a Basic course that covers how to use MOSAIQ.<br />

This course assumes that you have basic Windows skills and have taken, and are<br />

familiar with, the concepts presented in MOSAIQ General Introduction training.<br />

Topics presented in this course build upon the concepts learned in the General<br />

Introduction.<br />

What’s In This Course<br />

In this course, you will learn the basics of MOSAIQ, register patients, patient<br />

diagnosis and intervention, view and create staff and location schedules, capture and<br />

review codes, access the Medications Formulary, and access allergies and alerts. You<br />

will also learn how to edit medications, display the Follow-Up Status Summary<br />

window, display the Documents window, use Quality Checklists, explore Clinical<br />

Trials, generate Orders, display patient vital signs and laboratory results, customize<br />

vital signs and laboratory and assessment forms, and use Care Plans.<br />

This course will not teach you basics on using MOSAIQ, which are covered in the<br />

General Introduction.<br />

Note that when you are working in the practice database, all activities are enabled for<br />

the practice ID. In your clinical database, you may or may not have security rights to<br />

do all the activities that you will do in this course.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Document Conventions<br />

This document uses specific conventions, or rules, in the instructions to help you<br />

perform the exercises correctly. This section explains the text, mouse, and keyboard<br />

conventions used in this document.<br />

Text Conventions<br />

The instructions in this guide are formatted to make them easy to read and to<br />

recognize when you should perform a particular task. The following text conventions<br />

are used in the instructions:<br />

Bold Print Indicates menu or list items that you select.<br />

Example: Click File | Register New Patient….<br />

Example: In the Select Patient window, click Lamb, Mary.<br />

Italics Indicates words or phrases that appear on the computer<br />

screen, references to text or a number as itself, or new terms<br />

that are being defined.<br />

Highlighted<br />

Print<br />

Example: Position the insertion point to the left of p in<br />

patient.<br />

Example: Annotation is the process of adding customized<br />

notes to a Help topic.<br />

Indicates something you type.<br />

Example: Type 3000.<br />

Explanations Located directly below the step.<br />

Menus Menu commands that are executed one directly after the other<br />

are separated by a vertical line.<br />

Buttons and<br />

Icons<br />

Example: Click File | System Utilities | Supplies…<br />

means from the menu bar, click File, from the File<br />

menu, point to the System Utilities command,<br />

and from the System Utilities menu, click the<br />

Supplies… command.<br />

Indicate items on which you click.<br />

Example: Click .<br />

Example: Click .<br />

2 Copyright 2007, IMPAC Medical Systems<br />

LTGMSQ0001/1.0/19-Jun-2007


Introduction<br />

Copyright 2007, IMPAC Medical Systems 3<br />

LTGMSQ0001/1.0/19-Jun-2007<br />

Notes<br />

Notes, Hints,<br />

and Warnings<br />

Note example:<br />

Hint example:<br />

Warning example:<br />

Mouse Conventions<br />

Notes, hints and warnings are preceded by unique symbols<br />

and are presented in a shaded box. Notes provide ancillary<br />

information, hints provide tips to help you use the system,<br />

and warnings provide important information on the<br />

consequences of performing a particular action.<br />

You can also display the eCHART Navigator window by<br />

pressing F5.<br />

You may find it helpful to print out illustrations from the<br />

Help reference tools to include with patient education<br />

materials.<br />

Once you change the status of an order to Voided, you<br />

cannot change the status again.<br />

The following terms are used to describe actions you perform with the mouse:<br />

Click Press and release the left mouse button.<br />

Double-click Click the left mouse button twice in rapid succession.<br />

Right-click Press and release the right mouse button.<br />

Drag Move the mouse while holding down the left mouse button.<br />

Highlight Drag the mouse pointer across data, causing the information<br />

to appear in reverse video.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes Keyboard Conventions<br />

Keys that do not produce a character appear in all upper case bold print. These keys<br />

include:<br />

Function Keys F1, F2, F3, F4, F5, F6, F7, F8, F9, F10, F11, and F12.<br />

Booster Keys ALT, CTRL, and SHIFT.<br />

Pointer<br />

Movement<br />

Keys<br />

HOME, PAGE UP, PAGE DOWN, END, TAB, and the<br />

arrow keys.<br />

Other Keys BACKSPACE, DELETE, INSERT, CAPS LOCK, ESC,<br />

ENTER, SPACEBAR, PRINT SCRN, SCROLL LOCK,<br />

PAUSE, and NUM LOCK.<br />

Two or more keys that should be pressed simultaneously are separated by a plus sign.<br />

Example: Press CTRL+F4.<br />

Example: Press ALT+N.<br />

4 Copyright 2007, IMPAC Medical Systems<br />

LTGMSQ0001/1.0/19-Jun-2007


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Copyright 2007, IMPAC Medical Systems 5<br />

LTGMSQ0001/1.0/19-Jun-2007<br />

Notes<br />

Lesson 1 The Basics<br />

Objectives<br />

You will learn how to:<br />

• Navigate the Application<br />

• Open and Close Patient Chart<br />

• Display eChart Navigator<br />

• Use Notes<br />

• Display the Patient Facesheet<br />

• Manage Mail System<br />

• Utilize Online Help and Reference Tools<br />

As a Windows application, MOSAIQ contains many standardized components. Once<br />

you learn how to use a particular component, all similar components work the same.<br />

Menus and toolbar buttons are two of these standard components. Menus contain<br />

commands that you use to execute MOSAIQ features. All MOSAIQ functions are<br />

executed from menus.<br />

Many of the functions in MOSAIQ require you to select a patient in advance. If you<br />

attempt to perform a function that requires a patient chart to be open, a selection<br />

window automatically displays from which you can choose a patient.<br />

To select an existing patient, you must have Administrative |<br />

General | View rights.<br />

To view the eChart Navigator and the Diagnoses and<br />

Interventions window, you must have Clinical | General |<br />

View rights.<br />

To configure the tab labels, you must have Clinical | General<br />

| Modify rights.<br />

To compose new mail, you must have Clinical | Notes |<br />

Modify rights.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Navigating the Application<br />

The MOSAIQ main application window consists of a Title Bar, Menu Bar, Tool Bar,<br />

Display Area (or Workspace), and Status Bar. In this exercise, you will navigate around<br />

the MOSAIQ Application window.<br />

1. Log on to MOSAIQ.<br />

Figure 1.<br />

Displays the MOSAIQ Application window, shown in<br />

Title Bar Menu Bar Tool Bar<br />

Display Area<br />

Status Bar<br />

Figure 1: Multi-ACCESS Application Window<br />

6 Copyright 2007, IMPAC Medical Systems<br />

LTGMSQ0001/1.0/19-Jun-2007


Lesson 1: The Basics<br />

Copyright 2007, IMPAC Medical Systems 7<br />

LTGMSQ0001/1.0/19-Jun-2007<br />

Notes The MOSAIQ Application window consists of the following.<br />

Title Bar Displays the name of the application. Also<br />

contains the following buttons:<br />

Displays the application control menu<br />

which you use to move, minimize,<br />

maximize, restore, and close the<br />

MOSAIQ window.<br />

Minimizes the MOSAIQ window.<br />

Maximizes the MOSAIQ window. This<br />

button displays only when the window is<br />

not maximized<br />

Restores the MOSAIQ window to its<br />

original size. This button displays only<br />

when the window is maximized.<br />

Closes the MOSAIQ window. Closing the<br />

window logs you off the system and exits<br />

MOSAIQ.<br />

Tool Bar Contains icon buttons that enable you to quickly<br />

access frequently used functions.<br />

Menu Bar Contains File, Schedule, eChart, Tools, Code<br />

Mgmt, Claims, Payments, Ledgers, Window, and<br />

Help menus. These menus enable access to all the<br />

features and functions in the application.<br />

Display Area Displays the window, dialog box, menu, or<br />

message selected.<br />

Status Bar Displays information for the current active feature<br />

or the function of a button (displays in the<br />

bottom portion of the window) The initials of the<br />

user currently logged in displays in the far right<br />

section of the Status Bar.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Opening and Closing Patient Chart<br />

Use the Select Patient window to select a patient, display the Patient Facts & Photo<br />

dialog box for a highlighted patient, search for a particular patient by name, and<br />

specify those patients to display and which Patient ID to display (primary and/or<br />

secondary). If a patient record is open and you click Open Patient Chart to select<br />

another patient, the open patient record closes and the record for the newly selected<br />

patient opens. In this exercise, you will open and close the Select Patient window.<br />

1. Log on to MOSAIQ, then click File | Open Patient Chart….<br />

Displays the Select Patient window, shown in Figure 2.<br />

Figure 2: Select Patient Window<br />

You can also display the Select Patient window by pressing<br />

F2 or clicking from the<br />

Tool Bar.<br />

8 Copyright 2007, IMPAC Medical Systems<br />

LTGMSQ0001/1.0/19-Jun-2007


Lesson 1: The Basics<br />

Copyright 2007, IMPAC Medical Systems 9<br />

LTGMSQ0001/1.0/19-Jun-2007<br />

Notes The Select Patient window contains the following features and components.<br />

View Determines the information that displays for each<br />

patient.<br />

You can choose from Demographics,<br />

Admissions, Referral, Primary Payer, Identifiers,<br />

and Default groupings:<br />

Demographics: Displays Gender, Address,<br />

Home/Work Phone numbers, Birth Date, and<br />

Social Security number.<br />

Admissions: Displays Department, Inpatient<br />

status, Attending MD, Admit/Discharge dates,<br />

and Diagnosis Category.<br />

Referral: Referring MD, Practice, Address, and<br />

Phone number.<br />

Primary Payer: Financial Class, Address, Phone<br />

number, and required Copay Amount.<br />

Identifiers: Displays all the patients’ ID<br />

numbers (IDA through IDF, and Social Security).<br />

The IDA through IDF field labels are<br />

configurable through System Utilities.<br />

Default: Displays only the patients’ names, IDA<br />

and IDB, birth date and chart statuses (clinical<br />

and administrative).<br />

Find Used to enter the name (or other criteria) of a<br />

patient for which to search. This field is helpful<br />

when looking for a patient when the list of<br />

registered patients is lengthy. Begin typing the<br />

patient name (last, first); when sufficient<br />

characters are entered for the system to recognize<br />

a match, the highlight bar moves to that patient.<br />

Last, First Name Displays the patient name. Names display as they<br />

are entered during new patient registration.<br />

MedRc Displays the patient's medical record number<br />

(primary ID). IDs appear as entered during new<br />

patient registration or as generated by the<br />

software (if your system has been configured to<br />

auto-generate IDs). Your site administrator<br />

configures ID labels in Department Setup.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes RadOn Displays the secondary ID. Your site<br />

administrator can modify the label in Department<br />

Setup.<br />

Status Displays the patient statuses. A patient's Clinical<br />

status can be New, On Tx, Break, Tx Complete,<br />

Follow Up, Re-evaluate, Patient Inactive, or<br />

Other. A patient's Administrative status can be<br />

Not Restricted, Alert Only, or Restricted. A<br />

patient's Selection List status can be Active or<br />

Inactive. The default view for Clinical status is<br />

New. The default view for the Administrative<br />

status is Not Restricted.<br />

Filter By Applies filters to the patient list. The available<br />

filters are Active, Inactive, and All. You can<br />

modify the filters from the Status window<br />

Selection List tab. Selecting Active includes only<br />

the patients currently active. Selecting Inactive<br />

includes only the patients currently inactive.<br />

Selecting All displays all registered patients<br />

regardless of their status.<br />

Sort By Sorts the patient list. The available sort routines<br />

will vary depending on the View selected.<br />

2. Click .<br />

Closes the window.<br />

Selects a highlighted patient.<br />

Adds a new patient. Opens the New Patient<br />

Registration dialog box.<br />

Displays the Facts & Photo dialog box.<br />

Displays the Change Patient Status dialog box.<br />

You can use any combination of view, filter, and sort order.<br />

The view you have selected will be the default view the next<br />

time you log into MOSAIQ.<br />

Closes the Select Patient window.<br />

10 Copyright 2007, IMPAC Medical Systems<br />

LTGMSQ0001/1.0/19-Jun-2007


Lesson 1: The Basics<br />

Copyright 2007, IMPAC Medical Systems 11<br />

LTGMSQ0001/1.0/19-Jun-2007<br />

Notes<br />

Using the eChart Navigator<br />

eChart is a multi-functional electronic treatment chart that organizes and maintains the<br />

critical treatment information required throughout the course of radiation therapy. In<br />

the following exercises, you will display the eChart menu and the eCHART Navigator<br />

window.<br />

Displaying the eChart Menu<br />

In this exercise, you will select an existing a patient, then display the eChart menu.<br />

1. Click File | Open Patient Chart….<br />

2. Double-click a patient of your choosing.<br />

Displays the patient’s name in the Open Patient Chart button, located on the Tool<br />

Bar, shown in Figure 3. If a message box displays, indicating the patient is missing<br />

a Privacy Notice, click .<br />

3. Click eChart.<br />

Figure 3: Patient Button on Tool Bar<br />

Displays the eChart menu, shown in Figure 4 .<br />

Figure 4: eChart Menu


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes The eChart menu contains the following commands.<br />

Navigator… Displays the eCHART Navigator window, from<br />

which you can create clinical patient notes, view<br />

summary information on all aspects of a patient’s<br />

chart, and access the information from one view.<br />

Diagnoses and<br />

Interventions…<br />

Displays the Diagnoses and Interventions<br />

window, from which you can define a patient’s<br />

diagnosis, as well as define courses of treatment<br />

for each patient.<br />

Orders… Displays the Orders dialog box, from which you<br />

can enter or update any non-radiotherapy order<br />

such as observation orders, text orders, and/or<br />

pharmacy orders.<br />

Flowsheet… Displays the Flowsheet window, from which you<br />

can display user-configured views of the patient’s<br />

labs, vitals, and assessment information.<br />

Clinician Worksheet…<br />

(Not Used by <strong>Radiation</strong><br />

<strong>Oncology</strong>)<br />

Radiotherapy<br />

Treatment…<br />

Displays the Clinician Worksheet window. The<br />

Clinician Worksheet enables you to manage<br />

orders, care plans, assessments, and other patient<br />

information from one screen.<br />

Displays the Treatment Chart window, which you<br />

can view the patient’s daily treatment records.<br />

Vital Signs… Displays the Vital Signs tab of the Flowsheet<br />

window, from which you can record a patient’s<br />

vital signs, such as blood count, weight, and<br />

reactions.<br />

Laboratory… Displays the Laboratory tab of the Flowsheet<br />

window, from which you can record labs results.<br />

Lab Results Worklist… Displays the Lab Results Worklist window. Use<br />

the Lab Results Worklist to filter, then status, lab<br />

results for patients.<br />

Assessments… Displays the Assessments tab of the Flowsheet<br />

window, from which you can create a userdefined<br />

patient care record. This enables you to<br />

objectively assess a patient’s status by selecting<br />

from standardized criteria. Only available with the<br />

eVAL license.<br />

Allergies and Alerts… Displays the Allergies by Severity dialog box,<br />

from which you can create any allergies and alerts<br />

that could affect the course of therapy.<br />

12 Copyright 2007, IMPAC Medical Systems<br />

LTGMSQ0001/1.0/19-Jun-2007


Lesson 1: The Basics<br />

Copyright 2007, IMPAC Medical Systems 13<br />

LTGMSQ0001/1.0/19-Jun-2007<br />

Notes Other Medications… Displays the Other Medications window, from<br />

which you can track medications that are not part<br />

of the patient’s Care Plan.<br />

Notes… Displays the Patient Notes window, from which<br />

you can attach notes to the patient’s electronic<br />

medical record, as well as read and edit existing<br />

notes.<br />

Documents… Displays the Documents window, from which<br />

you can add and edit eSCRIBE documents and<br />

PhAST Note documents, as well as import<br />

scanned documents with eSCAN.<br />

Images… Displays the Image List window, from which you<br />

can view a complete listing of all of the patient’s<br />

ID photo and field setup images and any medical<br />

images.<br />

External Image Studies… Reserved for Future.<br />

Follow-Up… Displays the Follow-Up Status Summary window,<br />

from which you can record and track patient<br />

progress post-treatment.<br />

Chart Check… Displays the Chart Check Options dialog box,<br />

from which you can support the physicist’s weekly<br />

chart reviews.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Displaying the eCHART Navigator Window<br />

The eCHART Navigator window provides access to patient information. You can<br />

enter or update summary information from selected areas of eCHART for the selected<br />

patient, such as diagnoses or medication orders. You can create clinical notes for the<br />

patient and assign them to a clinical category. In this exercise, you will display the<br />

eCHART Navigator window.<br />

1. Click from the Tool Bar.<br />

Displays the eCHART Navigator window, shown in Figure 5 .<br />

You can also display the eCHART Navigator by pressing F5<br />

or clicking eChart | Navigator….<br />

Clinical note tabs<br />

Clinical note contents<br />

Diagnosis and patient information<br />

Current clinical note tab<br />

Summary information from the Diagnose<br />

and Interventions window<br />

Figure 5: eCHART Navigator Window<br />

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Notes The eCHART Navigator window contains the following features and<br />

components.<br />

Diagnosis Display Displays the name of the patient, his/her medical<br />

record number, and age/date of birth, as well as<br />

attending and referring physicians.<br />

Note buttons Displays notes related to the tabs, which are<br />

defined for a specific department. The default<br />

tabs enable you to add notes about a patient’s<br />

family, social, or radiological history. These are<br />

configurable for your department.<br />

Displays the main tab of the Flowsheet window,<br />

from which you can view assessment, lab, or<br />

other information about a patient. You must be<br />

registered for eCHART for this button to be<br />

active.<br />

Displays the Assessment tab in the Flowsheet<br />

window, from which you can view or change<br />

assessment information on a patient.<br />

Displays the Image List window, from which you<br />

can view or change images for a patient.<br />

Displays the patient’s Quality Checklist window,<br />

from which you can view or change Quality<br />

Checklist items for a patient.<br />

Displays the Patient Schedule window, from<br />

which you can view or change scheduled<br />

appointments and activities for a patient.<br />

Displays diagnosis information entered from the<br />

Diagnoses and Interventions window. Clicking<br />

displays the<br />

Diagnoses and Interventions window.<br />

Displays observation and medication orders, as<br />

well as their status, for the last 14 days. Clicking<br />

displays the Orders<br />

dialog box.<br />

Displays any eSCRIBE, eSCAN, or PhAST Note<br />

documents related to the patient, as well as the<br />

date and status of the documents. Clicking<br />

displays the<br />

Documents window.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Configuring Navigator Notes<br />

Displays the labs and vital statistic information for<br />

the last 21 days. Information is listed<br />

alphabetically. Clicking<br />

displays the<br />

Laboratory tab in the Flowsheet window.<br />

Displays the expanded Dose Site Summary with<br />

an option to display dose action points. Dose<br />

Sites are listed in the same order as they are<br />

displayed on the Diagnoses and Interventions<br />

window.<br />

Displays any allergies the patient may have, as well<br />

as any medical alerts (such as DNR or Do Not<br />

Resuscitate). Clicking<br />

displays the Allergies by Severity dialog box.<br />

Displays any other medications the patient may be<br />

taking during treatment. Clicking<br />

displays the Other<br />

Medications window.<br />

The Navigator Configuration dialog box enables you to configure the labels that<br />

display on each of the five tabs in the patient clinical summary on the eCHART<br />

Navigator window. The labels that display on the eCHART Navigator tabs can be<br />

configured to display any text your department requires, up to eight characters each.<br />

ALL departments share configuration settings; therefore,<br />

modifying the labels that display on the tabs affects ALL<br />

departments.<br />

1. Right-click anywhere on the Clinical Notes tab section.<br />

Displays the Notes Options menu, shown in Figure 6 .<br />

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Notes Figure 6: Notes Options Menu<br />

The Notes Options menu contains the following commands.<br />

Add to Summary Notes Copies the selected text in any of the viewing<br />

panes to the Summary Writer pane.<br />

Cut Cuts selected text from the Summary Writer pane<br />

to the clipboard.<br />

Copy Copies selected text to the clipboard.<br />

Paste After copying text using CTRL+C, places the<br />

text in the clipboard into the Summary Writer<br />

pane.<br />

Delete Deletes selected text from the Summary Writer<br />

pane.<br />

Find Text in Summary<br />

Notes<br />

Displays the Find Text In Summary Notes dialog<br />

box, which you use to search for text in long<br />

summaries.<br />

Find Next Displays the Find Text In Summary Notes dialog<br />

box, which you use to find the next occurrence of<br />

the text displayed in the Find field.<br />

Select All Selects all of the text in the pane containing the<br />

insertion point.<br />

Print Summary Notes<br />

Displays a sub-menu containing the following<br />

commands:<br />

Current Category - Prints all text in the Summary<br />

Tabs pane for the displayed tab.<br />

All Categories - Prints all text in the Summary<br />

Tabs pane for all the tabs.<br />

Go to Patient Notes Displays the Patient Notes window, which you<br />

can use to view, add, edit, and delete notes,<br />

including summary notes, for the selected patient.<br />

Configuration Displays the Navigator Configuration dialog box,<br />

which you can use to enter the labels for the tabs<br />

displayed in the Summary Tabs pane, whether or<br />

not to automatically lock notes, and whether or<br />

not staff initials and date stamp displays next to<br />

new notes entered in the Summary Writer.<br />

2. Click Configuration….


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes Displays the Navigator Configuration dialog box, as shown in Figure 7.<br />

Figure 7: Navigator Configuration Dialog Box<br />

ALL departments share the configuration settings;<br />

therefore, modifying tab names affects ALL<br />

departments.<br />

The Navigator Configuration dialog box contains the following components.<br />

Tab 1-5 Specifies the label to display on each summary<br />

tab, maximum of eight characters each. Tab labels<br />

are shared by all departments.<br />

Automatically Lock New<br />

Notes<br />

Show Date/Time and<br />

Staff Initials of Notes<br />

Applies only to the currently logged-in staff<br />

member and must be set for each ID by the user.<br />

This checkbox indicates whether you want to<br />

automatically lock new notes that you create;<br />

otherwise, leave the box unchecked.<br />

Applies only to the currently logged-in staff<br />

member and must be set for each ID by the user.<br />

This checkbox indicates whether you want a<br />

date/time stamp and your user initials to display<br />

next to the notes you enter; otherwise, leave the<br />

box unchecked.<br />

3. Modify the label names for the Tab 1-5 fields, then click .<br />

Displays the Information message box, shown in Figure 8.<br />

Figure 8: Information Message Box<br />

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Notes<br />

4. Click .<br />

Applies the changes when you restart the eCHART Navigator.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Configuring Your Workstation<br />

Provisions have been made in MOSAIQ (Multi-ACCESS – MOSAIQ 1.20 and<br />

higher) to offer multiple views in the eCHART Navigator.<br />

INI Configuration for eCHART Navigator Views<br />

The Navigator view is determined by the description entered in the Navigator= line of<br />

the [Global] section of the IMPAC.INI file. The options are: leave blank, RadOnc 2<br />

or 3 (see descriptions below). A view must be set for each workstation running<br />

MOSAIQ, or the default view displays.<br />

Default View<br />

This is a general practice view that displays the Other Medications pane. Nursing staff<br />

in Medical and <strong>Radiation</strong> <strong>Oncology</strong> often prefer this view.<br />

1. Click and select Run.<br />

Displays the Run dialog box, shown below.<br />

2. Type the following in the Open field:<br />

impac.ini<br />

3. Click .<br />

Figure 9: Run Dialog Box<br />

Displays the IMPAC.INI file in Notepad.<br />

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Notes 4. Within the [Global] section, locate the Navigator = entry, shown below.<br />

Figure 10: IMPAC.INI File Window<br />

5. To retain the default view, leave this field blank.<br />

6. Save the file and close Notepad.<br />

You must restart MOSAIQ in order for the changes to<br />

display.<br />

7. Open the eCHART Navigator.<br />

Displays the default view, shown below.<br />

Figure 11: eCHART Navigator – Default View


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes <strong>Radiation</strong> <strong>Oncology</strong> View<br />

This view is traditionally used by <strong>Radiation</strong> <strong>Oncology</strong> sites and displays a summary of<br />

prescribed and current doses for each dose tracking site and a summary of any dose<br />

action points defined in the Dose Site Summary pane.<br />

1. Edit the impac.ini file to reflect Navigator =:<br />

RadOnc<br />

2. Save the file and close Notepad.<br />

3. Open the eCHART Navigator.<br />

Displays the radiation oncology view, shown below.<br />

Figure 12: eCHART Navigator – RadOnc View<br />

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Notes Expanded Dose Site Summary View<br />

This view expands the Dose Site Summary pane to show start and last treatment dates,<br />

actual and prescribed fractions, and summary information about dose tracking sites.<br />

The Treatment Fields pane provides an overview of the treatment fields defined for<br />

the patient, including MU, dose, energy, modality, and blocking/beam modifiers for<br />

each field.<br />

1. Edit the impac.ini file to reflect Navigator =:<br />

2<br />

2. Save the file and close Notepad.<br />

3. Open the eCHART Navigator.<br />

Displays the radiation oncology view, shown below.<br />

Figure 13: eCHART Navigator – 2 View


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes Expanded Dose Site Summary without Dose Action Points View<br />

This view is similar to Navigator=2 without Dose Action Points in the Dose Site<br />

Summary pane.<br />

1. Edit the impac.ini file to reflect Navigator =:<br />

3<br />

2. Save the file and close Notepad.<br />

3. Open the eCHART Navigator.<br />

Displays the radiation oncology view, shown below.<br />

Figure 14: eCHART Navigator – 3 View<br />

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Notes<br />

Using Notes<br />

In the following exercises, you will view, edit and append patient notes, and enter<br />

general patient notes. You will also lock and unlock notes.<br />

Notes are available via the File menu, eChart menu, and<br />

eChart Navigator.<br />

There are three types of patient notes available in the MOSAIQ system.<br />

Dialog Box Specific Notes attached to any dialog box that displays<br />

. The note is specific to the current<br />

patient.<br />

General Notes related to the patient chart, but which are<br />

not attached to any specific dialog box.<br />

eChart Checklist When you perform a chart check using the eChart<br />

Checklist, an electronic patient note is<br />

automatically generated. Note that this feature<br />

must be turned on in Department Setup to save<br />

the Chart Checklist as a note.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Adding a Note<br />

1. Click File | Notes….<br />

Displays the Patient Notes window, shown in Figure 15 .<br />

Figure 15: Patient Notes Window<br />

The Patient Notes window contains the following features and components.<br />

View General patient notes are created from the Patient<br />

Notes window whereas the patient notes listed<br />

under all were created by clicking the Notes<br />

button while in a form such as Orders.<br />

Type Displays the note type as entered in the Patient<br />

Note dialog box. Possible note types are: Admin-<br />

General, Billing, Clinical-General, Dosimetry,<br />

Lab, Nursing, Physician, and Physics. You can<br />

create additional note types in Department Setup.<br />

Category When a note type is defined, the system<br />

automatically assigns a Category to the note:<br />

Clinical or Admin (administrative). The note type<br />

category defines whether users require<br />

clinical/notes or administrative/notes security<br />

rights to access the note.<br />

Created Displays the date the note was first created.<br />

By Displays the initials of the user who initially<br />

created the note.<br />

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Notes Edited Displays the date upon which the note was last<br />

edited.<br />

By Displays the initials of the user who initially<br />

created the note.<br />

Subject If an entry was made in the Subject field of the<br />

Patient Note window, displays the text of the<br />

field. If no entry was made in the Subject field,<br />

displays up to the first 40 characters of the actual<br />

note text.<br />

2. Click .<br />

Displays the Patient Note window.<br />

Closes the window.<br />

Displays the Patient Note window, enabling you<br />

to add notes to the electronic patient record.<br />

Displays Patient Note window, enabling you to<br />

edit a note as long as it is not locked.<br />

Deletes the selected patient note as long as it is<br />

not locked.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Figure 16: Patient Note Window – Add<br />

The Patient Note window contains the following features and components.<br />

Created Displays the date on which the note was created<br />

and the initials of the user who created the note.<br />

Edited If the note was edited subsequent to the creation<br />

date, displays the date the note was modified and<br />

the initials of the individual who modified the<br />

note.<br />

Locked If the note is locked, displays the date the note<br />

was locked along with initials of the user who<br />

locked the note.<br />

Type Displays when you use the Patient Note<br />

(Extended Note) window to add, edit, or delete a<br />

general patient note. You must assign a note type.<br />

Click to display the selection list. (Note types<br />

are system-configurable, and as such, some<br />

choices might include: Admin-General, Billing,<br />

Clinical-General, Dosimetry, Lab, Nursing,<br />

Physician, and Physics. The note type assigned<br />

determines who has access to the information.)<br />

Subject Specifies the subject of the note. You may enter<br />

any text summarizing the content of the note.<br />

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Notes<br />

Editing and Appending Notes<br />

Once you complete the note, click to<br />

attach it to the dialog box.<br />

When a note has been created from a form such<br />

as Orders, its presence is indicated by a<br />

appearing next to the Note button. If the note is<br />

also a message, the message is transmitted.<br />

If you click Cancel to exit the dialog box, the<br />

newly created or modified note is ignored and not<br />

recorded. No message is transmitted.<br />

You can use the Append option to add comments to any note without changing the<br />

original note text. When you append text to a note, the date and your user ID initials<br />

are added to the appended note text. In this exercise, you will append text to notes.<br />

1. Click File | Notes….<br />

Displays the Patient Note window, shown earlier in Figure 15.<br />

2. Select the note type, then click .<br />

Displays the Patient Note window for the selected note, shown in Figure 17.<br />

Figure 17: Patient Note Window - Edit


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 3. Right-click anywhere in the Patient Note window.<br />

Displays the Patient Note Options menu, shown in Figure 18.<br />

Figure 18: Patient Note Options Menu<br />

Pressing Ctrl + A also appends the note.<br />

The Patient Note Options menu contains the following commands.<br />

Append Adds date and time stamp and user initials to the<br />

note. This enables you to keep track of edits made<br />

to the note.<br />

Lock Enables you to lock the note. Locked notes<br />

cannot be modified. Only the person who locks a<br />

note may unlock the note. You must unlock the<br />

note within 24 hours, otherwise it cannot be<br />

unlocked. Pressing Ctrl + L also executes the<br />

lock.<br />

Unlock Enables you to unlock the note. Only the person<br />

who locks a note may unlock the note. Pressing<br />

CTRL+U also unlocks the note.<br />

Reply Displays the Reply To Mail dialog box, which you<br />

use to specify the format and distribution of a<br />

mail message response.<br />

Distribution Displays the Mail Distribution List, which you use<br />

to view the message's original distribution list.<br />

Mail To Displays the Select Directory dialog box, which<br />

prompts you to select either Staff or Location<br />

when using the Mail feature within MOSAIQ.<br />

Print Note Displays the standard Print dialog box. Use this<br />

option to print a copy of the note.<br />

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Notes 4. Click Append.<br />

Adds the current date, time and user initials are added.<br />

5. Type in the appended note text, then click .<br />

Appends the note is appended.<br />

Locking and Unlocking Notes<br />

You can lock a note so that only you can unlock and edit it. Other users cannot<br />

change, append, or delete a note locked by you. In this exercise, you will lock and<br />

unlock notes.<br />

1. Select the note, then click .<br />

Displays the Patient Note window.<br />

2. Right-click anywhere in the patient note to display the Patient Note Options<br />

menu, then click Lock.<br />

Displays the Lock dialog box, shown in Figure 19.<br />

Figure 19: Lock Dialog Box<br />

Your user ID is automatically entered in the Name field.<br />

3. Type your password, then click .<br />

Unlocks the note with your user ID and password. An asterisk (*) displays next to<br />

the note type in the Patient Notes window, which indicates that the note is locked.<br />

4. Follow step 1 above, Right-click to display the Patient Note Options menu, then<br />

click Unlock.<br />

Displays the Lock dialog box.<br />

5. Continue with step 3 above.<br />

Unlocks the note.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Viewing the Patient Notes Window<br />

You can view any notes associated with a patient in the Patient Notes window via<br />

Notes or eCHART Navigator. In this exercise, you will view the Patient Notes<br />

window.<br />

1. Click eChart | Notes….<br />

Displays the Patient Notes window for the current patient, shown in Figure 20.<br />

Figure 20: Patient Notes Window – All Patient Notes View<br />

The Patient Notes window defaults to display only general patient notes. You can<br />

specify to view All Patients Notes, including notes associated with a specific dialogue<br />

box in other areas of the patient’s medical records.<br />

2. Click next to View, then select All Patient Notes.<br />

Displays all patient notes for the current patient.<br />

Printing Notes<br />

1. Click eChart | Notes….<br />

Displays the Patient Notes window for the patient selected.<br />

2. Right-click anywhere in the Patient Notes window.<br />

3. Click .<br />

Displays the Print dialog box, shown in Figure 21.<br />

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Notes<br />

Figure 21: Print Dialog Box<br />

The Print dialog box contains the following features and components.<br />

Print Report Use the Screen, Printer, and File option buttons to<br />

specify the destination.<br />

Screen - outputs the report to your monitor<br />

when you click .<br />

Printer - activates the Print Setup button; the<br />

report is output to the printer (default or<br />

specified) when you click .<br />

File - displays the standard Windows Export<br />

dialog box when you click . Use<br />

the Export dialog box to specify the file format<br />

and file destination.<br />

Copies Specifies the number of copies to print.<br />

Outputs the report to screen, to a specified or<br />

default printer, or in a selected format to a<br />

specified file location.<br />

Closes the Print dialog box. Nothing is printed.<br />

Displays the standard Windows Print Setup dialog<br />

box, enabling you to specify the printer (and<br />

additional information) to which your report is<br />

sent.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Displaying the Patient Facesheet<br />

The Patient Facesheet tab displays summary information entered using the Patient<br />

Demographic Data dialog box and the Patient Insurance Information window.<br />

Displaying Data<br />

1. Click File | Facesheet….<br />

2. Double-click a patient of your choosing.<br />

Displays the eCHART Navigator Patient Facesheet tab, shown below.<br />

Displays Patient Demographic<br />

Data dialog box | Name tab<br />

Displays Patient<br />

Demographic Data dialog<br />

box | Attending tab<br />

Displays Patient Insurance<br />

Information window<br />

Figure 22: eCHAR Navigator – Patient Facesheet Tab<br />

You can also display the Facesheet tab by pressing F6 or<br />

clicking from the Tool Bar.<br />

The icon indicates that you can click anywhere in the<br />

information pane to access additional detailed information.<br />

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Notes Using the Mail System<br />

MOSAIQ provides an internal messaging system that enables you to send electronic<br />

mail messages to staff members or locations with access to MOSAIQ. The Mail<br />

Messages window displays a filtered listing of messages sent or received by the<br />

currently logged in staff member. In the following exercises, you will access mail, send<br />

a message, reply to messages, forward messages, view distribution lists, and purge mail.<br />

Displaying the Mail Messages Window<br />

1. Click Tools | Mail.<br />

Displays the Mail Messages window, shown in Figure 23.<br />

Figure 23: Mail Messages Window<br />

When you have new mail waiting, the following icon displays and changes from<br />

to .<br />

If you are logged off when a mail message is received, the following alert displays<br />

when you log in.<br />

Figure 24: ReadMail? Message


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes The Mail Messages window contains the following features and components.<br />

View Applies a viewing filter to your mail box<br />

messages.<br />

Staff InBox-Unread – Displays a listing of all<br />

previously unviewed/unread incoming mail<br />

messages for the currently logged in staff<br />

member.<br />

Staff InBox-All – Displays a listing of all<br />

incoming mail messages for the currently logged<br />

in staff member; in this view, messages that have<br />

been viewed/read are preceded with a .<br />

Staff OutBox-Unread – Displays a listing of all<br />

unread outgoing mail messages authored by the<br />

currently logged in staff member.<br />

Staff OutBox-All – Displays a listing of all,<br />

outgoing mail messages; in this view, messages<br />

that have been read by the recipient are preceded<br />

with a .<br />

The Staff OutBox views (Unread and All) track<br />

mail messages when the sender requests a receipt.<br />

If a receipt is not requested, then the message is<br />

not tracked.<br />

From/To Displays the message sender/recipient depending<br />

on the View filter selected.<br />

Date/Time Displays the date and time the message was<br />

written.<br />

Subject Displays the subject of the message.<br />

Closes the Mail Messages window.<br />

Enables you to create a new mail message.<br />

Enables you to modify an existing mail message.<br />

Deletes the selected message. In all views, you can<br />

use the Space bar to tag/untag multiple mail<br />

messages for mass deletion.<br />

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Notes<br />

Composing New Mail<br />

1. In the Mail Messages window, click .<br />

These options are only available in the two Staff<br />

Outbox Views. Right-click anywhere in the Mail<br />

Messages window to display.<br />

Cancel - Removes the currently selected mail<br />

message from the message box.<br />

Purge - Select to delete all outbox entries older<br />

than one week and all read messages.<br />

Displays the Mail Message window, shown in Figure 25.<br />

Figure 25: Mail Message Window


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes The Mail Message window contains the following features.<br />

Created Displays the date on which the note was created<br />

and the initials of the user who created the note.<br />

Edited If the note is edited subsequent to the creation<br />

date, displays the modification date and the initials<br />

of the individual who modified the note.<br />

Locked If the note is locked, displays the date the note<br />

was locked and the initials of the user locking the<br />

note.<br />

Patient Displays the Patient Select window.<br />

Type Displays note types. These are the same types<br />

used when creating a patient note.<br />

Subject Specifies the subject of the note. You may enter<br />

any text summarizing the content of the note.<br />

Text Box Used to enter the note text.<br />

2. Click next to the Patient field.<br />

Displays the Select Patient window.<br />

3. Double-click your patient.<br />

Enters the selected patient in the Patient field.<br />

4. Click next to the Type field, then select Physician.<br />

Indicates the type of note.<br />

The Type field is the only required field when sending a<br />

message.<br />

5. Press TAB, type Office Visit in the Subject field, then press TAB.<br />

6. Type the following message in the text box:<br />

Patient has requested an office visit with you before continuing<br />

treatments. Is this afternoon OK?<br />

Adds the message to the text box.<br />

7. Click .<br />

Displays the Select Directory dialog box, as shown in Figure 26.<br />

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Notes<br />

8. Click .<br />

Figure 26: Select Directory Dialog Box<br />

Displays the Staff Directory window, as shown in Figure 27.<br />

9. Double-click a staff name.<br />

Figure 27: Staff Directory Window<br />

Displays the Mail sent receipt? message box, as shown in Figure 28.<br />

Figure 28: Mail sent receipt? Message Box<br />

10. Click to receive a receipt, otherwise select .<br />

Displays the Mail Sent Receipt message box. The message is saved in the sender’s<br />

Sent box.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Editing Mail<br />

1. In the Mail Messages window, select the mail message to edit, then click<br />

.<br />

Displays the Mail Message window.<br />

2. Make your changes.<br />

3. Follow steps 7 through 10 from the previous exercise.<br />

Deleting Mail<br />

When you read messages, they are removed from the active list and placed in an<br />

inactive list. IMPAC recommends that you periodically purge messages from the<br />

inactive list. In this exercise, you will delete mail.<br />

1. Click in the View field, then select Staff InBox – All.<br />

Displays all read and unread mail messages.<br />

2. Select a mail message, then click .<br />

Displays the Mail Message window. Note Will Be Deleted displays at the bottom of<br />

the window.<br />

Figure 29: Mail Message Window - Delete<br />

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Notes 3. Click .<br />

Deletes the mail message.<br />

Purging Mail<br />

When you read messages, they are removed from the active list and placed in an<br />

inactive list. You should periodically purge messages from the inactive list. In this<br />

exercise, you will purge mail.<br />

1. Click in the View field, then select Staff OutBox – All.<br />

Displays all read and unread mail messages.<br />

2. Right-click anywhere in the window, then click Purge.<br />

Displays the Purge Mailbox? message box.<br />

3. Click .<br />

Figure 30: Purge Mailbox? Message Box<br />

Removes all messages within the window.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Using Online Help<br />

The Help system is your key to finding in-depth information about MOSAIQ and<br />

contains everything you need to know about MOSAIQ. You can print any displayed<br />

Help topic.<br />

Using F1 Help<br />

1. Press F1 to display help for the currently displayed window or dialog box.<br />

Displaying the Help Menu<br />

The Help menu contains commands you use to access different components of the<br />

Help system. In this exercise, you will review the Help menu commands and look up<br />

topics using the Help menu.<br />

1. In the Menu Bar, click Help.<br />

Displays the Help menu, as shown in Figure 31.<br />

Figure 31: Help Menu<br />

The Help window contains the following options.<br />

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Notes<br />

Current Topic Displays the Help topic for the currently active<br />

dialog box or window. Pressing F1 or clicking<br />

also displays help for the topic. F1<br />

functionality (context sensitivity) depends on the<br />

window/dialog box name matching that of the<br />

Help topic. You must use the Index to display<br />

Help topics with names other than that of<br />

windows and dialog boxes.<br />

Table of Contents Displays the Help window with the TOC tab<br />

displayed in the Contents/Index/ Search/<br />

Favorites pane.<br />

Search for Help On… Displays the Help window with the Index tab<br />

displayed in the Contents/Index/Search/<br />

Favorites pane.<br />

Use the Index tab to search for a topic. You can<br />

type the first few letters of the word you are<br />

looking for, or use the scroll box to search for a<br />

topic. Click the button to display the<br />

topic once you locate it within the index list.<br />

How to Use Help Displays the Help window with the Using Online<br />

Help topic displayed in the Information pane.<br />

This topic explains the features of the Help<br />

system.<br />

About Displays the About dialog box, which contains<br />

copyright and system information. The About<br />

dialog box also provides access to the Registration<br />

dialog box.<br />

Pain Management Optional: provides information from the Clinical<br />

Practice <strong>Guide</strong>line on Management of Cancer<br />

Pain, developed by a private sector panel of health<br />

care providers and consumers. Selected evaluation<br />

and pain management aspects for adults with<br />

cancer pain are available. Topics covered include<br />

initial assessment, pharmacologic treatment,<br />

medication administration, medications' side<br />

effects, adjuvant medications, cognitivebehavioral<br />

interventions, and discussion of other<br />

more invasive palliative techniques.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes ICD-O Morphology Optional: provides a complete hypertext list of<br />

the ICD-O morphology terms and their<br />

corresponding five-digit code numbers as defined<br />

within the ICD-O, International Classification Of<br />

Diseases For <strong>Oncology</strong>, Second Edition. Each<br />

morphologic term appears only once. The first<br />

term listed under a particular code is the preferred<br />

term and is consistent with the terms as displayed<br />

in the morphology tables.<br />

Topography Codes Optional: provides a mapping of the ICD-O<br />

(International Classification of Diseases for<br />

<strong>Oncology</strong>), ICD-9-CM, and SEER (Surveillance,<br />

Epidemiology, and End Results Program) codes<br />

and descriptions. The information is consistent<br />

with the Standards of the Commission on Cancer<br />

as described in Volume II of the ROADS<br />

(Registry Operations And Data Standards)<br />

manual. If Laterality or Size reporting for a site is<br />

required, or if Grade is used to assign the AJCC<br />

stage group, then these requirements are noted in<br />

the mapping tables.<br />

TNM Staging Optional: provides complete hypertext versions of<br />

the TNM Staging data forms presented in the<br />

UICC/AJCC Manual for Staging of Cancer, 6th<br />

edition. Each electronic data form presents, in<br />

order, the TNM Definitions, Stage Grouping,<br />

Histopathology, Illustrations, and Applicable<br />

ICD-O Codes. The TNM system for describing<br />

the anatomic extent of disease is based on the<br />

assessment of three components: T (the extent of<br />

the primary tumor), N (the absence or presence<br />

and extent of regional lymph node metastasis, and<br />

M (the absence or presence of distant metastasis).<br />

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Notes<br />

Viewing the Online Help Table of Contents<br />

1. Click Help | Table of Contents.<br />

Displays the Table of Contents menu, as shown in Figure 32.<br />

Help Tabs<br />

Figure 32: Online Help - Table of Contents<br />

Tool Bar<br />

Help Topic Links


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes The Table of Contents window contains the following features and components.<br />

Tool Bar The Tool Bar contains buttons used to control<br />

the Help window and the information displayed:<br />

Help Tabs<br />

Displays the previously displayed topic. This<br />

button is only available if you have displayed<br />

more than one topic during the current Help<br />

session.<br />

Hides the Help window Contents/Index/Search<br />

Pane. When you click this button, it changes to<br />

46 Copyright 2007, IMPAC Medical Systems<br />

.<br />

Displays the next topic in the sequence of topics<br />

that you have viewed during the current Help<br />

session. This button is only available if you have<br />

displayed more than one topic during the current<br />

Help session, and have clicked to view<br />

previous topics.<br />

Displays the Print Topics dialog box, which you<br />

use to select and print topics. You can print an<br />

individual topic, or select a book from the Table<br />

of Contents and print all topics in that book.<br />

Displays the table of contents for Help. The Table<br />

of Contents is organized by books and pages.<br />

Books may contain pages or other books. Click<br />

next to a closed book to expand and view its<br />

contents. Click next to an open book to contract<br />

it. Click next to a topic to display the topic in the<br />

Information Pane.<br />

Displays the Index for Help. The Index works<br />

similar to an index in a printed book. If an entry<br />

has sub-entries, double-click a sub-entry to display<br />

the topic. If you double-click a topic with subtopics,<br />

a window displays with the sub-topics<br />

from which you can choose.<br />

Displays the Search function for Help. You can<br />

type in a word or phrase, and Help displays a list<br />

of topics containing the words you typed. You<br />

can then choose a topic from the list. If you<br />

turned on Search Highlight On in the Options<br />

menu, every instance of the word in the topic is<br />

highlighted.<br />

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Notes Help Topic Links Displays information related to the current topic.<br />

Click next to any topic folder to expand additional<br />

related topics and/or folders. When you click a<br />

topic, you are "moved" to help related to the<br />

topic. To return to your original topic, click Back<br />

button in the Help window Tool Bar.<br />

Using the Index Tab<br />

1. Click Help | Table of Contents.<br />

Displays the MOSAIQ Help window.<br />

2. Click the Index tab.<br />

Displays the index, as shown in Figure 33.<br />

Figure 33: Table of Contents – Index Tab<br />

The Index tab contains the following features and components.<br />

Type in the keyword to<br />

find:<br />

3. In the Type in the keyword to find: field, type pat.<br />

Enables you to enter letters, words, or phrases to<br />

find in the index.<br />

Displays the help topic selected.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

You may only need to type a few characters before the Help<br />

system makes a match. When a match is found, the blue<br />

highlight bar jumps to topics that matching “pat”.<br />

4. In the Help topics list, double-click Patient Notes, or click .<br />

Displays the selected Help topic to the right in the display area.<br />

Using the Search Tab<br />

By providing a word or phrase in the Search field, the Help system offers a list of<br />

topics that displays every instance the word or phrase appears.<br />

1. Click Help | Table of Contents.<br />

Displays the MOSAIQ Help window.<br />

2. Click Search tab<br />

Displays the Search tab, as shown in Figure 34.<br />

Figure 34: Table of Contents –Search Tab<br />

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Notes The Index tab contains the following features and components.<br />

Type in the keyword to<br />

find:<br />

Enables you to enter letters, words, or phrases to<br />

find.<br />

Displays topics associated with the keyword<br />

provided. This button is only active after you<br />

provide a word or phrase.<br />

Displays the help topic selected.<br />

3. In the Type in the keyword to find: field, type patient.<br />

4. Click .<br />

Displays all topics containing the word patient display.<br />

5. In the help topics list, double-click Barcode Configuration or click<br />

.<br />

Displays the selected Help topic to the right in the display area.<br />

Type “How To” in the field provided to see a list of all “how<br />

to” help topics.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Using/Displaying the Glossary Tab<br />

The Glossary tab provides Terms and Definitions used throughout the system. The<br />

terms are listed alphabetically.<br />

1. Scroll through the list to locate a term, or begin typing letters until a match is<br />

located.<br />

Displays the highlighted text for the match and displays the definition in the<br />

Definition For: section.<br />

Figure 35: Table of Contents –Search Tab<br />

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Notes<br />

Online Reference Tools<br />

You will find valuable support information including but not limited to general<br />

training materials, and training videos. Go to www.impac.com, then highlight the<br />

Support link, and click SupportPlus.<br />

Before you can access the material on the SupportPlus Website, you are required to<br />

Register.<br />

1. Open Windows Internet Explorer.<br />

2. Type www.impac.com in the address bar.<br />

Displays the IMPAC webpage, shown below.<br />

3. Click Support|SupportPlus|Login.<br />

Figure 36: IMPAC Webpage


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes Displays the SupportPlus/My IMPAC Login page, shown below.<br />

What’s Next<br />

Figure 37: SupportPlus Login Page<br />

In this lesson, you learned how to navigate through MOSAIQ, open and close a<br />

patient’s chart, view the eCHART Navigator, create and configure Notes, display the<br />

Patient Facesheet, and manage the Mail system. In addition, you learned how to use<br />

Online Help and the Online Reference tools. Use the Quick Version as a concise,<br />

systematic guide when you must quickly apply any of the skills learned in this lesson,<br />

or if you simply want to reinforce what you have learned. In the next lesson, you will<br />

learn how to schedule staff and appointments.<br />

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Notes<br />

The Quick Version<br />

Opening and Closing the Patient Chart<br />

1. Log on to MOSAIQ.<br />

2. Click File | Open Patient Chart….<br />

3. Double-click a patient name, click to display the patient chart.<br />

4. Click to close the patient chart.<br />

Displaying the eChart Menu<br />

1. Click File | Open Patient Chart….<br />

2. In the Select Patient window, double-click a patient or quick admit a new one.<br />

3. Click eChart.<br />

Displaying the eChart Navigator<br />

1. Click on the Tool Bar.<br />

Configuring Navigator Notes<br />

1. Right-click anywhere in the Clinical Notes tab section.<br />

2. Click Configuration….<br />

3. Enter the label names in the Tab 1-5 fields, then click .<br />

4. Click .<br />

INI Configuration for eChart Navigator Default View<br />

1. Click and select Run.<br />

2. Type the following in the Open field:<br />

impac.ini<br />

3. Click .<br />

4. Within the [Global] section, locate the Navigator = entry.<br />

5. To retain the default view, leave this field blank.<br />

6. Save the file and close Notepad.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 7. Open the eCHART Navigator.<br />

INI Configuration for eChart Navigator RadOnc View<br />

1. Edit the impac.ini file to reflect Navigator =:<br />

RadOnc<br />

2. Save the file and close Notepad.<br />

3. Open the eCHART Navigator.<br />

INI Configuration for eChart Navigator View 2<br />

1. Edit the impac.ini file to reflect Navigator =:<br />

2<br />

2. Save the file and close Notepad.<br />

3. Open the eCHART Navigator<br />

INI Configuration for eChart Navigator View 3<br />

1. Edit the impac.ini file to reflect Navigator =:<br />

3<br />

2. Save the file and close Notepad.<br />

3. Open the eCHART Navigator.<br />

Adding Notes<br />

1. Click File | Notes….<br />

2. Click .<br />

Editing and Appending Notes<br />

1. Click File | Notes….<br />

2. Select the note type, then click .<br />

3. Right-click anywhere in the Patient Note window<br />

4. Click Append.<br />

5. Type in the appended note text, then click .<br />

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Notes Locking and Unlocking Notes<br />

1. Select the note, then click .<br />

2. Right-click anywhere in the patient note to display the Patient Note Options<br />

menu, then click Lock.<br />

3. Type your password, then click .<br />

4. Follow step 1 above, Right-click to display the Patient Note Options menu, then<br />

click Unlock.<br />

5. Continue with step 3 above.<br />

Viewing the Patient Notes Window<br />

1. Click eChart | Notes….<br />

2. Click next to View, then select All Patient Notes<br />

Printing Notes<br />

1. Click eChart | Notes….<br />

2. Right-click anywhere in the Patient Notes window to display .<br />

3. Click to display the Print dialog box.<br />

Viewing the Patient Facesheet<br />

1. Click File | Facesheet….<br />

2. Double-click a patient of your choosing.<br />

Displaying the Mail Messages Window<br />

1. Click Tools | Mail.<br />

Composing New Mail<br />

1. In the Mail Messages window, click .<br />

2. Click next to the Patient field.<br />

3. Double-click your lesson patient.<br />

4. Click next to the Type field, then select Physician.<br />

5. Press TAB, type Office Visit in the Subject field, then press TAB.<br />

6. Type the following message in the text box:


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes Patient has requested an office visit with you before continuing<br />

treatments. Is this afternoon OK?<br />

7. Click .<br />

8. Click .<br />

9. Double-click a staff name.<br />

10. Click to receive a receipt, otherwise click .<br />

Editing Mail<br />

1. In the Mail Messages window, select the mail message to edit, then click<br />

.<br />

2. Make your changes.<br />

3. Follow steps 7 through 10 from the previous exercise.<br />

Deleting Mail<br />

1. Click in the View field, then select Staff InBox – All.<br />

2. Select a mail message, then click .<br />

3. Click .<br />

Purging Mail<br />

1. Click in the View field, then select Staff OutBox – All.<br />

2. Right-click anywhere in the window, then click Purge.<br />

3. Click .<br />

Using F1 Help<br />

1. Press F1 to display help for the currently displayed window or dialog box.<br />

Displaying the Help Menu<br />

1. In the Menu Bar, click Help.<br />

Viewing the Online Help Table of Contents<br />

1. Click Help | Table of Contents<br />

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Notes Using the Index Tab<br />

1. Click Help | Table of Contents.<br />

2. Click the Index tab.<br />

3. In the Type in the keyword to find: field, type pat.<br />

4. In the Help topics list, double-click Patient Notes, or click .<br />

Using the Search Tab<br />

1. Click Help | Table of Contents.<br />

2. Click Search tab.<br />

3. In the Type in the keyword to find: field, type patient.<br />

4. Click .<br />

6. In the help topics list, double-click Barcode Configuration or click<br />

.<br />

Using/Displaying the Glossary Tab<br />

1. Scroll through the list to locate a term, or begin typing letters until a match is<br />

located.<br />

Online Reference Tools<br />

1. Open Windows Internet Explorer.<br />

2. Type www.impac.com in the address bar.<br />

3. Click Support|SupportPlus|Login.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

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<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Copyright 2007, IMPAC Medical Systems 59<br />

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Notes<br />

Lesson 2 Scheduling<br />

Objectives<br />

You will learn how to:<br />

• View Staff Schedule<br />

• Manage Appointments<br />

• Manage Wave Appointments<br />

• Schedule Locations<br />

• Create and Configure Daysheets<br />

Scheduling tracks staff appointments from information entered into the Staff field on<br />

the Appointment Slip. This field not intended to track the patient's physician; it is<br />

intended to track the staff member responsible for carrying out the appointment. For<br />

example, if a consultation is scheduled, the Staff field would contain a physician's name<br />

and that appointment would appear on the specified physician's Staff schedule.<br />

In this lesson, you will view staff schedules, adding appointments to the schedule, edit<br />

and delete appointments, schedule and view pending appointments, set appointment<br />

status, and print a patient’s schedule.<br />

To create and/or modify a recurring appointment, you must<br />

have Scheduling | General | Modify rights.<br />

To print a schedule, you must have Scheduling | General |<br />

View rights.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Viewing the Staff Schedule<br />

1. Click Schedule.<br />

Displays the Schedule menu, shown Figure 38.<br />

Figure 38: Schedule Menu<br />

The Schedule menu lists the various types of schedules, including schedules that<br />

list appointments by staff or patient.<br />

2. Click Staff….<br />

Figure 39: Staff Schedule Window<br />

The Staff Schedule lists all activities for the staff member selected in the Staff field.<br />

The columns list the appointment time, patient, activity, and other information.<br />

3. Click next to the Staff field.<br />

Displays the Staff Directory window, shown in Figure 40.<br />

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Notes<br />

4. Double-click Gannon, Joe F<br />

Figure 40: Staff Directory Window<br />

You can also select the staff name, then click .<br />

Selects the new staff member, closes the Staff Directory window, then returns to<br />

the Staff Schedule window for the selected staff, shown in Figure 41.<br />

Figure 41: Staff Schedule Window<br />

The Staff Schedule shows all the appointments scheduled for the selected staff<br />

member. Depending on the staff member, you may or may not have any preexisting<br />

entries.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Creating an Appointment<br />

1. Click Schedule | Staff.<br />

2. From the Staff Schedule window, click .<br />

Displays the Appointment Slip dialog box with the newly selected patient, shown<br />

in Figure 42. Note that you do not have to enter all the fields in the Appointment<br />

Slip dialog box. The required fields display in red.<br />

Figure 42: Appointment Slip Dialog Box<br />

The Appointment Slip dialog box contains the following features and<br />

components.<br />

Patient Specifies the patient's name. You may leave this<br />

field blank if the activity associated with the<br />

scheduled appointment does not require a patient.<br />

Primary Payer Displays the name of the patient's primary payer.<br />

If you configured the payer in the Payer<br />

Information dialog box to require a co-pay, eligibility<br />

or prior authorization, a Required message or<br />

additional insurance detail displays next to the<br />

respective fields.<br />

Activity Identifies the activity associated with the<br />

appointment. This is a required field.<br />

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Notes Date Specifies the date of the appointment. The field<br />

defaults to the date of the active schedule. This is<br />

a required field.<br />

Appointments Specifies the number of appointments to be<br />

scheduled. This field defaults to 1. You can<br />

increase or decrease the number of appointments<br />

by pressing the arrow buttons.<br />

Time Determines the time of the appointment. This<br />

field defaults to the time of the active schedule.<br />

You can highlight and overwrite this field. This is<br />

a required field.<br />

Duration Identifies the length of time allocated to the<br />

appointment. This field defaults to the activity's<br />

pre-defined time configured in the Procedure<br />

Code dialog box. You can highlight and overwrite<br />

this field. This is a required field.<br />

Staff Specifies the staff member assigned to the<br />

appointment. If the activity associated with the<br />

appointment was configured to require a staff, the<br />

system prevents you from continuing until you<br />

complete this field.<br />

Template If checked, displays templated activities available<br />

to be scheduled.<br />

Location Determines the location assigned to the<br />

appointment. If the activity associated with the<br />

appointment was configured to require a location,<br />

the system prevents you from continuing until<br />

you complete this field.<br />

Alert Characterizes notes entered in the Comment field<br />

as alert notes.<br />

None Displays the note in the Comment column of the<br />

various schedules.<br />

Before Initially displays the note as a separate message when<br />

you perform a function of that activity (that is, execute<br />

Code Capture, select Chart/Capture from the Options<br />

menu).<br />

After Displays as a separate message after the patient’s<br />

treatment or activity is complete.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes Comment Specifies any comment. Refer to the Alert field<br />

above. There is a limit of 60 characters in this<br />

field.<br />

Skip Co-Pay Check to mark that the appointment does not<br />

require a co-pay.<br />

Enables you to schedule multiple appointments<br />

for the patient on a daily, weekly, bi-weekly, or<br />

monthly basis.<br />

Used to indicate the current status of the<br />

appointment. Clicking this button displays a list of<br />

options from which you can make a choice. The<br />

status option you select displays in the Status<br />

column. The status options and their<br />

corresponding indicators are: Unresolved (no<br />

status shown on schedule), Break (B), No Show<br />

(N), Canceled (X), Machine Down (M), New<br />

Start (S), Old Start (O), and Final Treatment (F).<br />

Clicking closes the Status options. You<br />

can also create custom statuses for your<br />

department.<br />

Displays the Facts & Photo dialog box for the<br />

selected patient.<br />

Used to attach a note to the appointment. If a<br />

note is attached, a displays next to the button.<br />

Auths Displays the Authorizations dialog box, from<br />

which you can select the appropriate authorization<br />

for the scheduled appointment.<br />

History Displays the Appointment History dialog box,<br />

which shows the detailed history of the particular<br />

appointment. Changes to the appointment slip<br />

will appear in red. This is configured in the Audit<br />

feature in the System Utilities menu.<br />

3. Click next to the Activity field.<br />

Displays the Select Procedure/Lab dialog box, shown in Figure 43.<br />

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Notes<br />

Figure 43: Select Procedures/Lab Dialog Box<br />

4. In the Group column, select Consultation.<br />

Displays the associated codes and descriptions for the selected code group, shown<br />

in Figure 44.<br />

Figure 44: Charge Codes for Consultations<br />

5. In the Code column, double-click X99251.<br />

You can also click X99251, then click .


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes Adds the activity to the Activity field, closes the Select Procedure/Lab dialog box,<br />

then returns to the Appointment Slip dialog box, shown in Figure 45.<br />

Figure 45: Appointment Slip Dialog Box with Activity<br />

The charge code displays in the Activity field, and the description of the charge<br />

code displays to the right of the Activity field.<br />

6. Click in the Date field, then type the date of the appointment.<br />

7. In the Appointments field, select the number of appointment by clicking .<br />

8. Click in the Time field, then type the time of the appointment.<br />

9. Click in the Duration field, then enter the length of time allocated for the<br />

appointment.<br />

10. Click next to the Location field.<br />

Displays the Location Directory window, shown in Figure 46.<br />

Figure 46: Location Directory Window<br />

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Notes 11. Double-click Exam Room 1 RO.<br />

Enters the appointment location, shown in Figure 47.<br />

12. Click .<br />

Figure 47: Location Directory Window<br />

Saves the appointment. The appointment displays in the Patient Schedule window.<br />

The appointment also displays in the appropriate location<br />

schedule, as well as in the Daily Master schedule.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Modifying an Appointment<br />

In the previous exercise, you created a new appointment in the Appointment Slip<br />

dialog box. You can change appointments individually or part of the appointment. In<br />

this exercise, you will make a change to your appointment from the Appointment Slip<br />

dialog box.<br />

1. From the Staff Schedule window, select an appointment, then click .<br />

Displays the Appointment Slip dialog box, shown in Figure 48.<br />

Figure 48: Appointment Slip<br />

2. Click in the Time field, then type 10:30 AM (or any other open time slot).<br />

Changes the time of the appointment from 3:30 pm to 10:30 am.<br />

3. Click .<br />

Changes the appointment, then displays the Conflict Checking message box,<br />

shown in Figure 49.<br />

Figure 49: Conflict Checking Message Box<br />

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Notes 4. Click .<br />

Checks for conflicts. Closes the Appointment Slip dialog box, then displays the<br />

Staff Schedule window, with your change.<br />

Figure 50: Staff Schedule Window Showing Modified Time


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Deleting Appointments<br />

You cannot delete appointments that display a Q in the<br />

Status column. The Q indicates that the appointment is<br />

Queued.<br />

1. From the Staff Schedule window, select Brown, Murphy, then click .<br />

Displays the Appointment Slip dialog box.<br />

2. To confirm deletion, click .<br />

Returns to the Staff Schedule window only when the appointment does not have a<br />

status.<br />

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Notes<br />

Rescheduling Appointments<br />

Patients may need to reschedule appointments for various personal reasons, and<br />

physicians may need to reschedule appointments to accommodate other patients. The<br />

Re-schedule list displays all rescheduled appointments and enables you to reschedule<br />

an appointment.<br />

In this exercise, you will reschedule an appointment.<br />

1. Click Schedule | Re-Scheduled Appointments….<br />

Displays the Re-Scheduled Appointments window, shown in Figure 51.<br />

Figure 51: Re-Scheduled Appointments Window<br />

The Re-Scheduled Appointments window displays a list of all re-scheduled<br />

appointments. You can display the corresponding Appointment Slip of any<br />

appointment by double-clicking on the appointment in any schedule.<br />

2. Select appointment to reschedule, and click .<br />

Displays the Appointment Slip dialog box, shown in Figure 52.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Figure 52: Appointment Slip Dialog Box<br />

3. Make the appropriate changes, and click .<br />

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Notes<br />

Pending Appointments<br />

The Pending Appointments window displays a list of all appointments with pending<br />

status. Pending appointments are created by entering the appointment using the<br />

Appointment Slip or generated from a Care Plan. You can display the corresponding<br />

Appointment Slip of any appointment by double-clicking on the appointment in any<br />

schedule.<br />

1. Click Schedule | Pending Appointments….<br />

Displays the Pending Appointments window, shown in Figure 53.<br />

Figure 53: Pending Appointments Window


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 2. Double-click a patient, or select a patient, then click .<br />

Displays the Appointment Slip dialog box, shown in Figure 54.<br />

3. Click .<br />

Figure 54: Appointment Slip Dialog Box - Pending<br />

Displays the appointment status menu, shown in Figure 55<br />

Figure 55: Appointment Status Menu<br />

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Notes 4. Select New Pt App.<br />

Returns to the Pending Appointments window.<br />

5. Click .<br />

Viewing the Daily Master Schedules<br />

In addition to the Staff and Location schedules, there are other schedules such as the<br />

Daily Master Schedule.<br />

In this exercise, you will view the Daily Master Schedule, edit a wave appointment,<br />

view locations, configure and view Daysheets.<br />

1. In the Toolbar, click .<br />

Displays the Daily Master Schedule window for the current day, shown in Figure<br />

56.<br />

2. Click<br />

or .<br />

Figure 56: Daily Master Schedule Window<br />

Displays the previous or following day.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

You can click in the text box between and , type the<br />

number of days you want to move forward, then press TAB.<br />

You can also type a number and the letter "w" to move<br />

forward the specified number of weeks. Use a minus sign<br />

before the number to move backward in the schedule for<br />

weeks or days.<br />

3. Right-click in the Daily Master Schedule window to display the Options menu,<br />

shown in Figure 57.<br />

Figure 57: Daily Master Schedule Options Menu<br />

The Daily Master Schedule Options menu contains the following features.<br />

Go To Date… Displays the Calendar, which enables you to<br />

display the Daily Master Schedule for any date.<br />

The Calendar defaults to the current date.<br />

Pressing CTRL+G also displays the Calendar.<br />

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Notes Find Patient… Displays the Select Patient window and searches<br />

for appointments associated with the selected<br />

patient. If a match is made, the appointment is<br />

highlighted. If multiple appointments are found,<br />

select an appointment from the displayed<br />

Appointments window. If no appointments are<br />

found, a message displays informing you. Pressing<br />

CTRL+F also displays the Select Patient window.<br />

Find Next Available… Displays the Find Next Available dialog box,<br />

which enables you to schedule the patient in the<br />

next available time-slot. Pressing CTRL+A also<br />

displays the Find Next Available window.<br />

Queue Patient… Displays the Queue Add dialog box, enabling you<br />

to add the selected patient to the Queue. Pressing<br />

CTRL+Q also adds the patient to the Queue.<br />

Collect Co-Payment… Displays the Collect Patient Payment dialog box,<br />

enabling you to record the collection of patient<br />

co-payments. Pressing CTRL+Y also displays the<br />

Collect Patient Payment window.<br />

View Co-Payments… Displays the Patient Co-Payments window, where<br />

all recorded co-payments are listed.<br />

View Destination<br />

Queue…<br />

View Location<br />

Schedule…<br />

Displays the Department/Destination Queue for<br />

the location of the highlighted appointment. If no<br />

appointment is highlighted, or if the highlighted<br />

appointment specifies neither staff nor location,<br />

this option displays the Location Directory<br />

window. Pressing CTRL+D also displays the<br />

Department/Destination Queue window.<br />

Displays the corresponding Location Schedule<br />

window for the location of the highlighted<br />

appointment.<br />

View Staff Schedule… Displays the corresponding Staff Schedule<br />

window for the primary staff member assigned to<br />

the highlighted appointment.<br />

View Patient Schedule Displays the Patient Schedule window (in<br />

Condensed view) for the patient associated with the<br />

highlighted appointment.<br />

View Orders Displays the Orders dialog box for the patient<br />

associated with the highlighted appointment.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes Wave Edit Displays the Wave Edit Form dialog box for the<br />

selected patient, as long as the highlighted<br />

appointment is part of a wave pattern. If the<br />

appointment is a single appointment, and not part<br />

of a wave pattern, this feature is not available.<br />

Capture Only Displays the Code Capture dialog box, enabling<br />

you to capture the code associated with the<br />

highlighted appointment, and mark the<br />

appointment as complete. A C displays in the<br />

schedule's Status column and the appointment is<br />

removed from the Queue. Pressing CTRL+R also<br />

captures the charge and removes the patient from<br />

the Queue.<br />

Open Patient Chart Only Opens the patient chart of the patient associated<br />

with the highlighted appointment.<br />

Dictation Required Displays the Encounter dialog box. Pressing<br />

CTRL+I also displays the Encounter dialog box.<br />

Transcription Required Displays the Encounter dialog box. Pressing<br />

CTRL+T also displays the Encounter dialog box.<br />

Cut Removes the highlighted appointment from the<br />

schedule and places it on the clipboard. Pressing<br />

CTRL+X also performs a cut.<br />

Copy Places a copy of the highlighted appointment on<br />

the clipboard. Pressing CTRL+C also makes a<br />

copy.<br />

Copy with Note Places a copy of the highlighted appointment and<br />

the appointment's note on the clipboard. Both the<br />

appointment and note can then be pasted into a<br />

new time-slot.<br />

Paste Places the cut or copied appointment in the<br />

selected time-slot. Pressing CTRL+V also<br />

performs a paste.<br />

Swap Exchanges the time-slots of two appointments.<br />

Copy one of the two appointments that you want<br />

to switch, and then highlight the other<br />

appointment and execute the Swap option.<br />

Refresh Automatically reads the database and updates the<br />

schedule. Pressing F10 also refreshes the<br />

schedule.<br />

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Notes Reports Displays the Reports menu, from which you can<br />

run a report.<br />

Preferences Displays the Preferences menu.<br />

4. Select Go To Date….<br />

Displays the Calendar dialog box.<br />

5. Change the date to January 3, 2000, then click .<br />

Displays the Daily Master Schedule window.<br />

6. Right-click in the window, then click Preferences.<br />

Displays the Preferences menu, shown in Figure 58.<br />

Figure 58: Preferences Menu<br />

The Preferences Submenu contains the following features.<br />

Display Open Slots Enables you to display or hide open time-slots in<br />

the Daily Master Schedule. Open time-slots do<br />

not have an associated appointment. Pressing<br />

CTRL+O also toggles the display.<br />

Display Underline Underlines each time slot. Pressing CTRL+U also<br />

toggles the display between underlined and nonunderlined<br />

mode.<br />

Display Background<br />

Color<br />

Displays each hour block of time-slots in an<br />

alternating color pattern. Pressing CTRL+B also<br />

toggles the display between background color and<br />

non-background color mode.<br />

Display 24 Hour Time Displays the schedule using 24-hour, military time<br />

format. Pressing CTRL+H also toggles the time<br />

display format between 12-hour and 24-hour<br />

mode.<br />

Display Co-Pays Displays the Co-Pays column in the Daily Master<br />

Schedule. Pressing CTRL+S also toggles between<br />

displaying the Co-Pays column and not displaying.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes Display Clinical Trial IDs Displays the Trial ID column in the Daily Master<br />

Schedule. This column displays Trial ID numbers<br />

for scheduled patients if applicable. Pressing<br />

CTRL+L also toggles between displaying the Trial<br />

ID column and not displaying.<br />

Display Pending/Re-<br />

Scheduled Appts<br />

Displays pending and re-scheduled appointments<br />

in the Daily Master Schedule. Pressing CTRL+E<br />

also toggles between displaying pending and rescheduled<br />

appointments and not displaying.<br />

All items within this submenu are toggle menu commands.<br />

This means that clicking them turns the command either on<br />

or off. The toggle commands display to the left of the<br />

command when they are turned on. These items are based<br />

on user preference.<br />

7. Click Display Open Slots.<br />

8. Right-click in the window, click Preferences, then click Display Underline.<br />

The Daily Master Schedule should look similar to Figure 59.<br />

Figure 59: Daily Master Schedule with<br />

Preferences Submenu Options Selected<br />

Most of these options are also available for the Staff and<br />

Location schedules.<br />

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Notes<br />

Working with Wave Appointments<br />

A wave appointment enables you to create multiple instances of an appointment or<br />

multiple instances of an order for a patient with a variety of patterns, by entering the<br />

information only once. This feature automates the process for scheduling<br />

appointments such as twice a week, for the next six weeks, BID for five days, every<br />

other week, once a month, or every six months. In the following exercises, you will<br />

view, add and edit a wave appointment.<br />

Adding a Wave Appointment<br />

1. From the Appointment Slip dialog box, click .<br />

Displays the Wave Setup Form dialog box, shown in Figure 60.<br />

Figure 60: Wave Setup Form Dialog Box<br />

2. In the End group, double-click in the Times field, then type 5.<br />

Indicates that five recurring appointments are created.<br />

3. In the Times Per Day group, select the Once radio button.<br />

Indicates one day appointment scheduled.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

4. Click .<br />

When you select BID, the number of actual appointments<br />

created will be twice as many as you specify in the Times<br />

field.<br />

Displays the Wave Edit Form window.<br />

Editing a Wave Appointment<br />

Once you have created a wave appointment, you can also modify the appointment.<br />

In this exercise, you will modify a wave appointment.<br />

1. In the Tool Bar, click .<br />

Displays the Daily Master Schedule window.<br />

2. Click the wave appointment created in the last exercise, then right-click and click<br />

Wave Edit from the Options menu.<br />

Displays the Wave Edit window, shown in Figure 61.<br />

3. Click .<br />

Figure 61: Wave Edit Window<br />

Tags all events in the wave schedule and places in the # Column.<br />

4. Click .<br />

Displays the Multiple Wave Update Form dialog box, shown in Figure 62.<br />

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Notes<br />

Figure 62: Multiple Wave Update Form Dialog Box<br />

5. Click the checkbox to the left of Time and Duration.<br />

Indicates which fields you are changing.<br />

6. Click in the Time field, then type 2:30 PM.<br />

Specifies the new time of the wave appointment.<br />

7. Click the Duration field, then type 30.<br />

Changes the dialog box should look similar to Figure 63.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

8. Click .<br />

Figure 63: Multiple Wave Update Form<br />

Closes the Multiple Wave Update Form dialog box, then displays the Wave Edit<br />

window.<br />

9. Click .<br />

10. Close the Daily Master Schedule window.<br />

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Notes<br />

Viewing the Location Schedule<br />

The Location Schedule displays all appointments made for a selected location on a<br />

selected day. Create schedules for equipment such as treatment units or simulators, or<br />

for work areas such as exam rooms or block cutting facilities. In the following<br />

exercise, you will display the Location schedule.<br />

1. Click Schedule | Location….<br />

Displays the Location Directory window, shown in Figure 64.<br />

2. Double-click Exam Room 1 RO.<br />

Figure 64: Location Directory Window<br />

Displays the Location Schedule for Exam Room 1 RO. You can change the<br />

location by clicking the drop down list and selecting another location.<br />

3. Click .<br />

Closes the Location Schedule window.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Using Daysheets<br />

Daysheets enable you to create and configure Department and Physician daysheets<br />

based on your specific scheduling and reporting needs.<br />

Daysheets are available from the Daily Master, Location, and Staff schedules options<br />

menu as printed reports. After naming and configuring, the Daysheet appears in the<br />

Select Preference window. In the following exercises, you will add, display and print<br />

daysheets.<br />

Adding a Daysheet<br />

In this exercise you will add a daysheet.<br />

1. Click Schedules | Daysheets | Department….<br />

Displays the Select Preference window, shown in Figure 65.<br />

Figure 65: Select Preference Window<br />

The Select Preference window displays a listing of preference profiles defined in<br />

the system.<br />

2. Click .<br />

Displays the New Preference Name dialog box, shown in Figure 66.<br />

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Notes<br />

Figure 66: New Preference Name Dialog Box<br />

3. Type your first name and the first letter of your last name, then press .<br />

Displays the Department Daysheet dialog box, shown in Figure 67.<br />

Figure 67: Department Daysheet Dialog Box<br />

The Resource Information tab of the Department Daysheet dialog box contains<br />

the following fields.<br />

Date Displays the current date<br />

Start/Stop Time Specifies the beginning and ending times to<br />

display on the Daysheet. These times define the<br />

working window for entering appointments<br />

Duration Specifies the duration of time slots to display on<br />

the Daysheet (for example, 0:15 for 15-minute<br />

time slots, 0:30 for 30-minute time slots, etc.).<br />

Column 2 - 5 Displays a selection list. The selection from this<br />

list specifies the information that displays in each<br />

respective column on the Daysheet.<br />

You do not have to configure each column.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 4. Click next to Column 2 field, then select Name.<br />

Configures the second column to display the patient name.<br />

5. Click next to Column 3 field, then select Procedure.<br />

Configures the third column to display the procedure defined for the<br />

appointment.<br />

6. Click next to Column 4 field, then select Duration.<br />

Configures the fourth column to display the appointment duration.<br />

7. Click next to Column 5 field, then select Physician.<br />

Configures the fifth column to display the physician.<br />

The Resource Information tab should look similar to the one shown in Figure 68.<br />

8. Click the Resource Configuration tab.<br />

Figure 68: Resource Information Tab<br />

Displays the Resource Configuration tab, shown in Figure 69.<br />

Figure 69: Resource Configuration Tab - Blank<br />

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Notes The Resource Configuration tab contains four resource fields from which you select a type<br />

of resource. When you select a resource type, a field displays below the Resource field in<br />

which you can select a specific resource of that type.<br />

9. Click next to the Staff field, then select Jed Clampet.<br />

Indicates Jed Clampet as the first resource to display on the Department<br />

Daysheet.<br />

10. Click next to the Resource 2 field, then select Location.<br />

Indicates the second resource as a location, then displays the Location field.<br />

11. Click next to the Location field, then select Exam Room 1.<br />

Indicates Exam Room 1 as the second resource to display on the Department<br />

Daysheet.<br />

12. Click next to the Resource 3 field, then select CPT Group.<br />

Indicates the third resource as a CPT group, then displays the CPT Group field.<br />

13. Click next to the CPT Group field, then select Consultations.<br />

Indicates the third resource as consultations to display on the Department<br />

Daysheet.<br />

You can specify any combination of resource types. For<br />

example, you could have four staff members, or two staff<br />

members and two locations. You can also leave resource<br />

types blank.<br />

The Resource Configuration tab should look similar to the one shown in Figure<br />

70.<br />

Figure 70: Resource Configuration Tab – Resources Selected


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 14. Click .<br />

Saves your new preferences, then closes the Department Daysheet dialog box.<br />

Displaying Daysheets<br />

The information displayed in each Department Daysheet depends on the<br />

configuration. In this exercise, you will display Daysheets.<br />

1. In the Select Preference dialog box, double-click Student 1.<br />

Displays the Department Daysheet window for Student 1, shown below.<br />

Timeslots<br />

Figure 71: Department Daysheet Window<br />

Resources Information displayed<br />

for each resource<br />

Notice the resources displayed at the top of the columns are<br />

the ones you configured.<br />

The default configuration only displays three columns of<br />

information; however, you can expand columns to view all<br />

the information.<br />

2. To resize a column, position your mouse cursor directly between two columns.<br />

The mouse pointer changes to , then click and drag your mouse left or right.<br />

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Notes Expands the column as shown in Figure 72.<br />

Figure 72: Department Daysheet Window – Column Expanded<br />

The columns defined on the Resource Information tab<br />

display beneath the resource name.<br />

3. Click and drag the horizontal scroll bar to view the Consultations heading, then<br />

expand the column.<br />

Notice that the appointment you entered for the current date displays. You can<br />

add, change, and delete appointments the same as in other scheduling windows.<br />

4. Click and drag the appointment, then drop it in the 10:00 am time slot.<br />

Displays the Move Appointment Message Box, shown in Figure 73.<br />

5. Click .<br />

Figure 73: Move Appointment Message Box<br />

Moves the appointment, shown in Figure 74.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Figure 74: Department Daysheet Window – Appointment Moved<br />

6. Scroll back so the column for Beverly Crusher displays, then shrink the column so<br />

that all three columns are visible.<br />

7. Drag the appointment from the Consultations column to the CLAMPET, JED<br />

column.<br />

Adds the appointment to Jed Clampet’s schedule as shown in Figure 75. Notice<br />

that the appointment is copied, not moved, because one resource is a CPT group<br />

and the other is a staff member.<br />

Figure 75: Department Daysheet Window – Appointment Copied<br />

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Notes<br />

Printing Daysheets<br />

You can print daysheets for distribution to staff or posting within a department. In<br />

this exercise, you will print your Daysheet.<br />

1. Right-click anywhere in the Department Daysheet window.<br />

Displays the Department Daysheet Options menu, shown in Figure 76.<br />

2. Click Print Daysheet….<br />

Figure 76: Department Daysheet Options Menu<br />

Displays the Report Preview window, shown in Figure 77.<br />

Figure 77: Report Preview Window<br />

You can also print the Daysheet by pressing CTRL+D.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 3. Click .<br />

Prints the Daysheet to your default printer.<br />

4. Close the Department Daysheet window.<br />

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Lesson 2: Scheduling<br />

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Notes<br />

Using Multi-Resource Scheduling<br />

The Multi-Resource Schedule displays daily schedules for selected resources.<br />

Resources may be locations or staff. The selected resource group (that is, Oncologists,<br />

Linacs, etc.) displays in the title bar of the window.<br />

The Multi-Resource Schedule enables you to rapidly schedule several appointments<br />

for several resources for a specific patient encounter; rapidly resolve and schedule<br />

several appointments for multiple resources over multiple days; and tightly integrate<br />

the Orders system (including orders generated from Care Plans and ad hoc orders)<br />

with the scheduling system.<br />

1. Click Schedule | Multi Resource….<br />

Displays the Resource Groups window, shown in Figure 78.<br />

2. Double click Physicians.<br />

Figure 78: Resource Groups Window<br />

Displays the Multi-Resource Schedule window, shown in Figure 79.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Figure 79: Multi-Resource Schedule Window<br />

The Multi-Resource Schedule window contains the following features and<br />

components.<br />

Patient Displays the name of the active patient appears in<br />

this field. Click next to the field to display the<br />

Select Patient window, then select a patient, if<br />

necessary. The pending section at the bottom of<br />

the Multi-Resource Schedule displays pending and<br />

re-scheduled appointments for the patient<br />

selected in the Patient field. Selecting a patient in<br />

the Patient field does not affect the Open A<br />

Patient Chart button in the MOSAIQ main<br />

application window. The patient's primary ID<br />

number displays to the right of the Patient field.<br />

Primary Payer Displays the selected patient's primary payer.<br />

MD Displays the name of the active patient's attending<br />

MD (for the active department). Click next to<br />

the field to display the Physician Directory and<br />

select a physician, if necessary. If no staff member<br />

is assigned to the appointment, the field displays<br />

the name of the selected patient's attending MD<br />

for the active department..<br />

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Notes Attending Displays the patient's attending MD for the active<br />

department.<br />

Procedure Displays the Select Procedure dialog box. You can<br />

select an activity, if necessary.<br />

Comment Specifies a comment in this free-text field about<br />

the appointment you are creating.<br />

Displays the Appointment Slip dialog box<br />

containing the patient and procedure you entered<br />

(if any), as well as the resource, time, and date of<br />

the highlighted cell. Click to schedule<br />

the appointment.<br />

Displays the Appointment Slip dialog box for the<br />

selected appointment cell, in which you can<br />

modify the appointment. You can also display the<br />

Appointment Slip by double-clicking an<br />

appointment.<br />

Displays the Appointment Slip dialog box for the<br />

selected appointment; click to delete the<br />

appointment.<br />

Automatically reads the database and updates the<br />

schedule.<br />

Enables you to move forward and backward<br />

within the schedule one day at a time. You can<br />

position the text cursor in the field (between the<br />

arrow buttons) by clicking in the field or pressing<br />

CTRL+J. You can increment/ decrement the<br />

schedule by doing the following:<br />

Enter 28 or 28d and press Enter to increment the<br />

schedule 28 days; Enter 1w to increment the<br />

schedule 1 week; Enter a preceding minus sign to<br />

decrement the schedule the specified number of<br />

days or weeks (e.g. -28 or -28d decrements the<br />

schedule 28 days); and Enter the letter "t" to<br />

display the current day's schedule.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Enables you to toggle the information displayed<br />

in the appointment cells.<br />

Activity (the default) displays the activity's<br />

abbreviation, as entered in the Abbreviation field in<br />

the corresponding Procedure Code dialog box.<br />

Name displays the patient's last name.<br />

Status displays the appointment's status (for<br />

example, C = Complete, N = No Show, etc.); if<br />

more than one appointment is scheduled, the<br />

number of scheduled appointments displays in<br />

lieu of the appointment's status.<br />

Appointments Section<br />

The appointments section displays patient and resource (location or staff) information<br />

by column and appointment time-slots by row. The display is a single-day view. You<br />

can display the corresponding appointment slip for any appointment by doubleclicking<br />

its appointment cell. You can drag-and-drop (left-mouse-click and hold) an<br />

appointment from one time slot to another. Likewise, you can drag-and-drop an<br />

appointment from one resource to another. Any time-slot and resource changes you<br />

make reflect on the appointment slip.<br />

Schedule Color Coding<br />

Gray Resource downtime<br />

Yellow Template item<br />

Cyan Scheduled appointment<br />

Navy Highlighted cell<br />

Pending Section<br />

Pending Displays the activity associated with the pending<br />

or re-scheduled appointment<br />

Date Displays the original date of the pending or rescheduled<br />

appointment<br />

Duration Displays the length of time of the pending or rescheduled<br />

appointment<br />

Type Displays the type of appointment: pending or rescheduled<br />

Staff Displays the staff member associated with the<br />

pending or re-scheduled appointment<br />

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Notes Resource Group Displays the resource group associated with the<br />

pending or re-scheduled appointment<br />

Note Displays Yes if there is a note attached to the<br />

procedure for which the appointment is created<br />

Changes the date of the Multi-Resource Schedule<br />

to the date of the highlighted pending or rescheduled<br />

appointment. If the highlighted<br />

pending appointment is assigned to a different<br />

resource than the resource group currently<br />

displayed, clicking changes both the date<br />

and the resource group to that of the highlighted<br />

pending or re-scheduled appointment; the<br />

changes are reflected in the window title bar<br />

Removes the highlighted pending or re-scheduled<br />

appointment. Note that the deletion is immediate;<br />

the system does not request confirmation<br />

Options Menu<br />

1. Right-click anywhere in the Multi-Resource Schedule window to display the<br />

Options menu, shown in Figure 80.<br />

Figure 80: Multi-Resource Schedule Options Menu<br />

The Options menu contains the following features.<br />

Go To Date… Displays the Calendar, enabling you to change the<br />

date of the Multi-Resource Schedule. If you close<br />

and then reopen the Multi-Resource Schedule, the<br />

schedule defaults to the current date. Pressing<br />

CTRL+G also toggles the calendar tool<br />

Chart/Capture… Displays the Code Capture dialog box, enabling<br />

you to capture the code associated with the<br />

selected appointment for billing.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes Change Resource<br />

Group…<br />

Displays the Resource Groups window, enabling<br />

you to select another staff or location resource<br />

group. Selecting a different resource group<br />

changes the column headings in the appointments<br />

section to the initials (staff) or abbreviations<br />

(locations) of the resources in the selected<br />

resource group<br />

View Procedure Note… Displays any note attached to the procedure of<br />

the selected appointment<br />

Refresh Automatically reads the database and updates the<br />

schedule<br />

View Orders… Displays the Orders dialog box<br />

Removing a Pending Appointment<br />

The Pending Appointments window displays a list of all appointments with pending<br />

status.<br />

Pending appointments are created by approving a Care Plan, entering an ad hoc<br />

Order, or by entering the appointment manually using the Appointment Slip. You can<br />

display the corresponding Appointment Slip of any appointment by double-clicking<br />

on the appointment in any schedule.<br />

1. Click Schedule | Pending Appointments….<br />

Displays the Pending Appointments window, shown in Figure 81.<br />

Figure 81: Pending Appointments Window<br />

2. Select an appointment, and click .<br />

Displays the Appointment Slip dialog box.<br />

3. Modify any necessary fields or remove Pending from the Location field.<br />

Removes the appointment from the Pending Appointments window.<br />

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Copyright 2007, IMPAC Medical Systems 101<br />

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Notes<br />

Printing a Patient Appointment Calendar<br />

You can print the Patient Schedule and furnish it to the patient so that they can track<br />

his/her own treatment course.<br />

1. Click Schedule | Patient….<br />

Displays the Patient Schedule window.<br />

2. Right-click anywhere in the Patient Schedule window.<br />

Displays the Patient Schedule options menu.<br />

3. Click Reports<br />

Displays the Reports option sub-menu, shown in Figure 82.<br />

Figure 82: Re-Scheduled Appointments Options Menu<br />

4. Click Patient Appointment Calendar.<br />

Displays the Patient Appointment Calendar, shown in Figure 83.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Figure 83: Patient Appointment Calendar Dialog Box<br />

5. Enter the From/To dates.<br />

6. Click .<br />

Displays the Patient Appointment Calendar Report, shown in Figure 84.<br />

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Copyright 2007, IMPAC Medical Systems 103<br />

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Notes<br />

Figure 84: Patient Appointment Calendar Report<br />

Each day can display up to three appointments.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

The Quick Version<br />

Viewing the Staff Schedule<br />

1. Click Schedule.<br />

2. Click Staff….<br />

3. Click next to the Staff field.<br />

4. Double-click Gannon, Joe F.<br />

Creating an Appointment<br />

1. Click Schedule | Staff….<br />

2. In the Staff Schedule, click .<br />

3. Click next to the Patient field, then double-click a patient (or a practice<br />

database patient of your instructor’s choice).<br />

4. Click next to the Activity field.<br />

5. In the Group column, select the activity group.<br />

6. In the Code column, double-click the activity.<br />

7. Click in the Date field, then type the date of the appointment.<br />

8. In the Appointments field, select the number of appointment by clicking .<br />

9. Click in the Time field, then type the time of the appointment.<br />

10. Click in the Duration field, then modify the length allocated for the appointment if<br />

needed<br />

11. Click next to the Location field.<br />

12. Double-click the location.<br />

13. Click .<br />

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Lesson 2: Scheduling<br />

Copyright 2007, IMPAC Medical Systems 105<br />

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Notes<br />

Modifying an Appointment<br />

1. From the Staff Schedule window, select a patient, then click .<br />

2. Click in the Time field, then type the new time.<br />

3. Click .<br />

4. Click .<br />

Deleting Appointments<br />

1. From the Staff Schedule window, select the patient, then click .<br />

2. To confirm deletion, click .<br />

Displaying Rescheduled Appointments<br />

1. Click Schedule | Re-Scheduled Appointments….<br />

2. Select appointment to reschedule, and click .<br />

3. Make the appropriate changes, and click .<br />

Pending Appointments<br />

1. Click Schedule | Pending Appointments….<br />

2. Double-click a patient, or select a patient, then click .<br />

3. Click .<br />

4. Select New Pt App.<br />

5. Click .<br />

Viewing the Daily Master Schedule<br />

1. In the Tool Bar, click .<br />

2. Click .<br />

3. Right-click in the Daily Master Schedule window.<br />

4. Click Go To Date….<br />

5. Change the date to January 3, 2000, then click .<br />

6. Right-click in the window, then highlight Preferences.<br />

7. Click Display Open Slots.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes 8. Right-click in the window, click Preferences, then click Display Underline<br />

or other preferences you want displayed when you log in.<br />

Adding a Wave Appointment<br />

1. From the Appointment Slip dialog box, click .<br />

2. In the End group, double-click in the Times field, then type 5.<br />

3. In the Pattern group, click the Weekly radio button.<br />

4. Click .<br />

Editing a Wave Appointment<br />

1. In the Tool Bar, click .<br />

2. Click the recurring appointment created in the last exercise, then right-click ,<br />

then click Wave Edit.<br />

3. Click .<br />

4. Click .<br />

5. Click the checkbox to the left of Time, Duration and Location.<br />

6. Click in the Time field, then type 2:30 PM.<br />

7. Click in the Duration field, then type 30.<br />

8. Click next to the Location field, then double-click Exam Room 1.<br />

9. Click .<br />

10. Click .<br />

11. Close the Daily Master Schedule window.<br />

Scheduling Locations<br />

1. Click Schedule | Location….<br />

2. Double-click Exam Room 1 RO.<br />

3. Click .<br />

4. Enter the appointment information.<br />

5. Click .<br />

106 Copyright 2007, IMPAC Medical Systems<br />

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Lesson 2: Scheduling<br />

Copyright 2007, IMPAC Medical Systems 107<br />

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Notes<br />

Adding a Daysheet<br />

1. Click Schedules | Daysheets | Department….<br />

2. Click .<br />

3. Type your first name and the first letter of your last name, then press .<br />

4. Click next to Column 2 field, then select Name.<br />

5. Click next to Column 3 field, then select Procedure.<br />

6. Click next to Column 4 field, then select Duration.<br />

7. Click next to Column 5 field, then select Physician.<br />

8. Click the Resource Configuration tab.<br />

9. Click next to the Staff field, then select Jed Clampet.<br />

10. Click next to the Resource 2 field, then select Location.<br />

11. Click next to the Location field, then select Exam Room 1.<br />

12. Click next to the Resource 3 field, then select CPT Group.<br />

13. Click next to the CPT Group field, then select Consultations.<br />

14. Click .<br />

Displaying Daysheets<br />

1. In the Select Preference dialog box, double-click Student 1.<br />

2. To resize a column, position your mouse cursor directly between two columns.<br />

The mouse pointer changes to , then click and drag your mouse left or right.<br />

3. Click and drag the horizontal scroll bar to view the Consultations heading, then<br />

expand the column.<br />

4. Click and drag the appointment, then drop it in the 10:00 am time slot.<br />

5. Click .<br />

6. Scroll back so the column for Beverly Crusher displays, then shrink the column so<br />

that all three columns are visible.<br />

7. Drag the appointment from the Consultations column to the CLAMPET, JED<br />

column.


<strong>Nurses</strong> <strong>Training</strong> <strong>Guide</strong><br />

Notes<br />

Printing Daysheets<br />

1. Right-click anywhere in the Department Daysheet window.<br />

2. Click Print Daysheet….<br />

3. Click .<br />

4. Close the Department Daysheet window.<br />

Removing Pending Appointments<br />

1. Click Schedule | Pending Appointments….<br />

2. Select an appointment, then click .<br />

3. Modify any necessary fields or remove Pending from the Location field.<br />

Printing a Patient Appointment Calendar<br />

1. Click Schedule | Patient….<br />

2. Right-click anywhere in the Patient Schedule window.<br />

3. Click Reports, then click Patient Appointment Calendar.<br />

4. Click Patient Appointment Calendar.<br />

5. Enter the From/To dates.<br />

6. Click .<br />

108 Copyright 2007, IMPAC Medical Systems<br />

LTGMSQ0001/1.0/19-Jun-2007


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