Neutron Sciences 2008 Annual Report - 17.79 MB - Spallation ...

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USER PROGRAM 2008 ANNUAL REPORT
Other enhancements include an improved log-in
system and a feedback tool that makes it easy
for users to submit suggestions. The preexperiment
process for approved proposals has been
improved to enable principle investigators (PIs)
to confirm team members, and experimenters can
more easily identify laboratory capabilities for
their experiments.
User Administration
As the number of users grows, it is becoming
increasing important to improve not only the
facilities but also the processes for user access.
Neutron Sciences staff serve on the ORNL User
Facility Process Improvement Team, and the
User Office volunteered to pilot a user entry pass
(similar to an airline boarding pass). The capability
to arrange for team member access has been
added to the proposal system, and this is used by
about 35% of the PIs. Computer accounts are
now provided pre-arrival, enabling data analysis
as soon as data are taken. Finally, in response to
user requests, around-the-clock site access is now
available.
User amenities have also improved at both facilities.
Orientation and training programs have been
revamped to better fit users at each site. User
cubicles have been fully equipped at both SNS
and HFIR. Lounge, meeting, and outdoor gathering
areas are available at both sites. Improved
vending services, food preparation capabilities,
and evening meal service are being pursued.
ORNL NEUTRON SCIENCES neutrons.ornl.gov
Prototype of ORNL user entry pass.
Neutron Sciences users in fiscal year 2008 far exceeded expectations.
Jun Zhao (University
of Tennessee) and
Clarina de la Cruz
(joint University of
Tennessee–ORNL
postdoc) discuss
the results of their
measurements on
an iron aresenide
superconductor at
the Polarized Triple-
Axis Spectrometer at
HFIR.