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Systematic Review - Network for Business Sustainability

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• Experimenting with more environmentally sound<br />

process innovation<br />

• Speculative development of greener products<br />

(Bowen, 2002)<br />

6. Extend search activities into unfamiliar fields: use<br />

peripheral vision to search <strong>for</strong> weak signals<br />

Organizational Trans<strong>for</strong>mation firms extend their search<br />

activities into unfamiliar fields to search <strong>for</strong> indications<br />

of future sustainability concerns. Metaphors such as<br />

“using peripheral vision” or “searching <strong>for</strong> weak signals”<br />

emphasize that such searching extends beyond<br />

conventional market intelligence activities.<br />

Weak signals, which are precursors to significant trends<br />

and change mechanisms, emanate from a diversity of<br />

sources, including community action groups, social<br />

entrepreneurs, lobbyists and activists (Mulgan, Tucker,<br />

Ali & Sanders, 2007). Hart and Sharma (2004) propose<br />

a similar concept, “radical transactiveness,” a dynamic<br />

capability which seeks to systematically identify, explore<br />

and integrate the views of stakeholders on the “fringe”<br />

or in the “smart mob” specifically in order to manage<br />

disruptive change and create competitive imagination.<br />

Firms need to be alert to, pick up and use such weak<br />

signals (Aschehoug, Boks & Støren, 2012; Holmes &<br />

Smart, 2009; Joshi, 2010) by investing in the absorptive<br />

capacity of the firm (Cohen & Levinthal, 1990), reaching<br />

out and bridging new communities of stakeholders<br />

(Hollander, 2003) and through entrepreneurial<br />

“bricolage” — in other words, creatively using scarce<br />

resources (Halme, Lindeman & Linna, 2012).<br />

In a study of pioneering technological innovation directed<br />

to low-income markets, entrepreneurial bricoleurs acting<br />

at the peripheral edges of the organization were able<br />

to pick up signals in the potential market through their<br />

membership of community organizations (Halme et al.,<br />

2012). They then built new networks and influenced key<br />

stakeholders to mobilize resources to promote pro-poor<br />

business models. Such “institutional entrepreneurs” act<br />

at all levels, both inside and outside the organization,<br />

helping to build trust, broker solutions, secure resources<br />

and promote change. They create opportunities and<br />

dissipate resistance while building capacity, momentum<br />

and resilience of new approaches.<br />

7. Unlearn outdated capabilities<br />

For Organizational Trans<strong>for</strong>mation, firms must collaborate<br />

with and learn from diverse stakeholders. Firms dealing<br />

with bottom-of-the-pyramid markets and innovating in<br />

resource-constrained environments may find that their<br />

R&D processes, which are accustomed to working with<br />

large resource inputs, become a core rigidity. Firms<br />

may need to unlearn outdated capabilities and, instead,<br />

draw on local talent pools to develop and implement the<br />

appropriate product designs and help reduce costs (Ray<br />

& Ray, 2010). In the case study of the development of<br />

the so-called people’s car, the Tata Nano (see page 39),<br />

Tata mined suppliers <strong>for</strong> innovative ideas <strong>for</strong> reducing<br />

the costs of design and manufacturing by leveraging and<br />

exchanging knowledge (Ray & Ray, 2011).<br />

Innovating <strong>for</strong> <strong>Sustainability</strong> 44

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