Systematic Review - Network for Business Sustainability

Systematic Review - Network for Business Sustainability Systematic Review - Network for Business Sustainability

23.07.2013 Views

volatile organic compounds (VOCs) from a printing company’s flue gases. In another case, relatively large amounts of glass waste generated by one company were used in the construction industry. The innovations led to environmental and economic benefits (Mirata & Emtairah, 2005). Both industrial symbiosis projects powerfully illustrate the importance of the systemic view. Individually, firms in the projects were unsustainable, but as a system, they are sustainable. Firms can become part of sustainable systems without having to become sustainable independent of those systems 6 , which raises important questions about whether individual firms can be sustainable within unsustainable systems; this question demarcates the frontier of current thinking and practice. 2. Collaborations become increasingly interdependent In Organizational Transformation, firms redesign collaborations and engage with more diverse collaborators and with collaborators who previously would have been dismissed, including competitors and lobby groups (Dangelico & Pujari, 2010). Firms on their own have limited impact on sustainability challenges, which require systems solutions. Therefore, the formal and informal institutions of society need to come together, and firms, government, scientific institutes, NGOs and individuals need to participate in open experimentation (Loorbach, Van Bakel, Whiteman & Rotmans, 2010). 6 The authors are grateful to Pam Laughland for this observation. In the base metals industry, radical innovations are rarely implemented (despite their availability) because of technologically and socially embedded production systems — the locked-in effect. A solution could be to develop and extend inter-firm knowledge networks, which are useful for knowledge cross-fertilization, especially at the pre-competitive stage. Such networks should include connections with public R&D facilities, such as universities and technological institutes (Moors & Vergragt, 2002). In the context of Organizational Transformation, collaborations can be complex. For example, tensions may emerge with a hostile NGO. Yet, NGOs may view industry as culpable while working collaboratively with business on innovative remedial or development programs, such as in the following example: In Practice Greenpeace worked with the German firm Foron Household Appliances to challenge established practices and propose an alternative in the manufacture and use of harmful chlorofluorocarbon (CFC) refrigerants. Greenpeace acted as a bridge, both by establishing links with mavericks, key market players and lead adopters and by linking into coalitions of supportive market players and stakeholders. Adapted from Stafford and Hartman (2001). integrating collaborators sets the context for new product development (NPD) (Ornetzeder & Rohracher, 2006). Innovating for Sustainability 38

In Practice The contribution of long-term collaboration between NGOs and companies to enable sustainable business practices is widely recognized. In Practice In the development of the Tata Nano, the early integration of suppliers into the NPD process facilitated their input into component design, led to substantially lower costs and helped eliminate unnecessary frills while incorporating features valued by mass markets. 7 Adapted from Ray and Ray (2011). The conservation group World Wildlife Foundation (WWF) has adopted a series of collaborative and challenging partnerships with business. It provides companies insights into sustainability challenges and approaches, and helps create stakeholder engagement opportunities to support business becoming more resilient. It works with individual companies and across industry sectors, bringing together consumer groups, policy makers and investors to help drive systemic change. WWF’s business partnerships include HSBC, Marks and Spencer, Unilever, Lafarge, Nokia, Coca-Cola, Barclays, BT, Vodaphone, Tetra Pak, SABMiller and IKEA. Adapted from Bendell (2000); Elkington (1998); and Wymer & Samu (2003). 3. New innovation platforms can be tested: e.g. reverse innovation, jugaad innovation and resourceconstrained innovation The principle of co-operation is greatly extended by firms experimenting with sustainable innovation in bottom-of-the-pyramid (i.e. low socioeconomic) markets. The value of co-operation is recognized by exponents of “reverse innovation” (a trickle-up effect, where innovations are first used in developing countries and then applied in developed countries) and “frugal” or resource-constrained innovation (a strategy whereby resource inputs are minimized, thereby reducing the end product’s cost without loss of quality). The latter approach is also referred to as “jugaad innovation,” from a Hindi word that translates roughly as “an innovation fix,” referring to harnessing ingenuity to locate opportunities and improvise simple solutions (Radjou et al., 2012). See Appendix 6 for examples and Appendix 3 for definitions. These novel collaborations are not well understood, particularly regarding an organization’s place in systems-level co-evolution of a sustainable society (Loorbach et al., 2010). However, co-operating with environmentally neutral stakeholders or “naysayers” may constrain firms in achieving their sustainability objectives (Wagner, 2007), and firms may need to create new networks of relationships of willing players outside of established vested interests (Klein Woolthuis, 2010). 7 The Tata Nano has been critiqued by some environmental NGOs for its lack of green credentials. However, by making available a car to people for whom cars were previously not affordable, the Nano arguably addresses the social equity dimension of sustainability. The case illustrates the frequent difficulty reconciling the three pillars of the Triple Bottom Line. Innovating for Sustainability 39

In Practice<br />

The contribution of long-term collaboration between<br />

NGOs and companies to enable sustainable business<br />

practices is widely recognized.<br />

In Practice<br />

In the development of the Tata Nano,<br />

the early integration of suppliers into the<br />

NPD process facilitated their input into<br />

component design, led to substantially lower<br />

costs and helped eliminate unnecessary<br />

frills while incorporating features valued by<br />

mass markets. 7 Adapted from Ray and Ray<br />

(2011).<br />

The conservation group World Wildlife<br />

Foundation (WWF) has adopted a series of<br />

collaborative and challenging partnerships<br />

with business. It provides companies<br />

insights into sustainability challenges and<br />

approaches, and helps create stakeholder<br />

engagement opportunities to support<br />

business becoming more resilient. It<br />

works with individual companies and<br />

across industry sectors, bringing together<br />

consumer groups, policy makers and<br />

investors to help drive systemic change.<br />

WWF’s business partnerships include<br />

HSBC, Marks and Spencer, Unilever,<br />

Lafarge, Nokia, Coca-Cola, Barclays, BT,<br />

Vodaphone, Tetra Pak, SABMiller and IKEA.<br />

Adapted from Bendell (2000); Elkington<br />

(1998); and Wymer & Samu (2003).<br />

3. New innovation plat<strong>for</strong>ms can be tested: e.g.<br />

reverse innovation, jugaad innovation and resourceconstrained<br />

innovation<br />

The principle of co-operation is greatly extended<br />

by firms experimenting with sustainable innovation<br />

in bottom-of-the-pyramid (i.e. low socioeconomic)<br />

markets. The value of co-operation is recognized by<br />

exponents of “reverse innovation” (a trickle-up effect,<br />

where innovations are first used in developing countries<br />

and then applied in developed countries) and “frugal”<br />

or resource-constrained innovation (a strategy whereby<br />

resource inputs are minimized, thereby reducing the<br />

end product’s cost without loss of quality). The latter<br />

approach is also referred to as “jugaad innovation,”<br />

from a Hindi word that translates roughly as “an<br />

innovation fix,” referring to harnessing ingenuity to<br />

locate opportunities and improvise simple solutions<br />

(Radjou et al., 2012). See Appendix 6 <strong>for</strong> examples and<br />

Appendix 3 <strong>for</strong> definitions.<br />

These novel collaborations are not well understood,<br />

particularly regarding an organization’s place in<br />

systems-level co-evolution of a sustainable society<br />

(Loorbach et al., 2010). However, co-operating with<br />

environmentally neutral stakeholders or “naysayers”<br />

may constrain firms in achieving their sustainability<br />

objectives (Wagner, 2007), and firms may need to<br />

create new networks of relationships of willing players<br />

outside of established vested interests (Klein Woolthuis,<br />

2010).<br />

7 The Tata Nano has been critiqued by some environmental NGOs <strong>for</strong> its lack of green credentials. However, by making available a car to people<br />

<strong>for</strong> whom cars were previously not af<strong>for</strong>dable, the Nano arguably addresses the social equity dimension of sustainability. The case illustrates the<br />

frequent difficulty reconciling the three pillars of the Triple Bottom Line.<br />

Innovating <strong>for</strong> <strong>Sustainability</strong> 39

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