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embedding sustainability in organizational culture - Network for ...

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Chapter 1: 2: a Introduction portfolio of practices <strong>for</strong> <strong>embedd<strong>in</strong>g</strong> Susta<strong>in</strong>ability<br />

15<br />

These four quadrants represent different ‘types’ of practices that can be employed to embed <strong>susta<strong>in</strong>ability</strong> <strong>in</strong>to <strong>organizational</strong> <strong>culture</strong>. We’ve called the quadrant that depicts<br />

the <strong>in</strong><strong>for</strong>mal practices aimed at fulfillment ‘foster<strong>in</strong>g commitment.’ The <strong>for</strong>mal practices aimed at fulfillment are about ‘clarify<strong>in</strong>g expectations.’ The <strong>in</strong><strong>for</strong>mal practices<br />

aimed at <strong>in</strong>novation relate to ‘build<strong>in</strong>g momentum <strong>for</strong> change.’ F<strong>in</strong>ally, the quadrant that conta<strong>in</strong>s the <strong>for</strong>mal practices directed at <strong>in</strong>novation we’ve called ‘<strong>in</strong>still<strong>in</strong>g capacity<br />

<strong>for</strong> change.’ These four quadrants and their associated categories and practices are briefly <strong>in</strong>troduced below and described <strong>in</strong> much more detail <strong>in</strong> the follow<strong>in</strong>g chapters.<br />

foster<strong>in</strong>g commitment<br />

(<strong>in</strong><strong>for</strong>mal practices aimed at fulfillment)<br />

engage signal communicate manage talent re<strong>in</strong><strong>for</strong>ce<br />

support model tell stories recruit <strong>in</strong><strong>for</strong>m<br />

educate allocate resources customize allocate people repeat<br />

l<strong>in</strong>k commit promote follow up<br />

challenge self-regulate<br />

leverage adhere to standards<br />

capture quick w<strong>in</strong>s accommodate work-life balance<br />

recognize <strong>in</strong>vest <strong>in</strong> the community<br />

Practices <strong>in</strong> this quadrant aim to build and re<strong>in</strong><strong>for</strong>ce the importance of <strong>susta<strong>in</strong>ability</strong> <strong>for</strong> the organization and to support and encourage those who are mak<strong>in</strong>g ef<strong>for</strong>ts to<br />

embed <strong>susta<strong>in</strong>ability</strong>. There are five categories of practices: engag<strong>in</strong>g; signall<strong>in</strong>g; communicat<strong>in</strong>g; manag<strong>in</strong>g talent; and re<strong>in</strong><strong>for</strong>c<strong>in</strong>g.<br />

clarify<strong>in</strong>g expectations<br />

(<strong>for</strong>mal practices aimed at fulfillment)<br />

codify <strong>in</strong>tegrate assign tra<strong>in</strong> <strong>in</strong>cent assess verify/audit<br />

create policies <strong>in</strong>to product design<br />

and life cycle<br />

set goals <strong>in</strong>to mission, vision and<br />

values<br />

operationalize <strong>in</strong>to strategy and<br />

bus<strong>in</strong>ess plans<br />

assign responsibility<br />

to senior leaders<br />

tra<strong>in</strong> <strong>in</strong>cent <strong>in</strong>ventory audit<br />

create roles develop metrics verify<br />

<strong>in</strong>to bus<strong>in</strong>ess report<br />

<strong>in</strong>to exist<strong>in</strong>g roles<br />

monitor / track

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