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<strong>Notable</strong> <strong>Nursing</strong><br />

A Publication For Nurses By Nurses | Fall 2007<br />

Feature Story<br />

Facing the Crisis:<br />

<strong>Cleveland</strong> <strong>Clinic</strong> Takes Practical and Proactive<br />

Steps to Tackle the <strong>Nursing</strong> Shortage – p. 04<br />

Also Inside<br />

Profiles of <strong>Nursing</strong> Success – p. 01<br />

Studying Nighttime Noise and Patient<br />

Satisfaction – p. 08<br />

Can Nurses Decrease Length of Stay<br />

after Cardiac Surgery? – p. 09


From the<br />

Chief <strong>Nursing</strong> Officer<br />

As you read this issue of <strong>Notable</strong> <strong>Nursing</strong>, you<br />

will see the word “opportunity” used many times<br />

in different contexts. I think that typifies nursing<br />

at <strong>Cleveland</strong> <strong>Clinic</strong> – a wealth of opportunities for<br />

employment, for learning, for personal and professional<br />

growth, for advancement. The opportunities<br />

in all those areas have never been greater at<br />

<strong>Cleveland</strong> <strong>Clinic</strong>.<br />

On the employment front, the planned fall 2008<br />

opening of the 250-bed Sydell and Arnold Miller<br />

Family Pavilion for the <strong>Cleveland</strong> <strong>Clinic</strong> Heart and<br />

Vascular Institute means that we are preparing to<br />

significantly expand our nursing staff. We are excited<br />

about the opportunity this presents for bedside<br />

nurses, nurse managers and advanced practice<br />

nurses to work in a state-of-the-art environment<br />

at the leading heart center in the country.<br />

By recruiting excellent nurses in all areas and<br />

helping them to grow in their careers here, we can<br />

build a solid nursing organization with a high level<br />

of knowledge capital. To support this goal, we offer<br />

phenomenal resources for career support and advancement,<br />

from new-hire support groups to career<br />

coaches, to preceptors and specialized orientations.<br />

Our new nursing clinical simulation lab, a replicated<br />

patient unit for hands-on learning and continuing<br />

education, is the latest example of the exceptional<br />

resources available here.<br />

This is a dynamic time for nursing at <strong>Cleveland</strong> <strong>Clinic</strong><br />

as we grow in number, knowledge and opportunities.<br />

Whether you are an experienced nurse or a new<br />

graduate, we invite you to be part of it.<br />

Sincerely,<br />

Claire Young, MSN, MBA, RN<br />

ChiEF NuRSiNg oFFiCER<br />

Table of Contents<br />

p.04 Cover Story: Facing the<br />

<strong>Nursing</strong> Shortage<br />

p.08 Studying Nighttime Noise<br />

in hospitals<br />

p.09 Can We Decrease Length of<br />

Stay after Cardiac Surgery?<br />

p.10 Urology/Gynecology Conference<br />

p. 14 Orthopaedics Conference<br />

p. 18 Cardiac Care Conference<br />

p. 22 <strong>Nursing</strong> News<br />

p. 24 <strong>Nursing</strong> Research Conference<br />

p. 25 Nurse of Note<br />

Executive Editor<br />

Michelle Dumpe, PhD, MS, RN<br />

E-mail comments about <strong>Notable</strong><br />

<strong>Nursing</strong> to dumpem@ccf.org<br />

Editorial Board<br />

Claire Young, MSN, MBA, RN<br />

ChiEF NuRSiNg oFFiCER<br />

Mary Beth Modic, MSN, RN, CNS<br />

DiABETES AND PATiENT EDuCATioN<br />

Claudia Straub, MSN, RN, BC<br />

NuRSiNg EDuCATioN<br />

Robbi Cwynar, BSN, RNC<br />

ThoRACiC & CARDiovASCulAR SuRgERy<br />

Nancy Albert, PhD, RN, CCNS<br />

NuRSiNg RESEARCh<br />

Christina Canfield, MSN, RN, CNS<br />

MEDiCiNE<br />

Deborah Solomon, MSN, RN, CNS<br />

SuRgERy<br />

Barbara Reece, MSN, RN<br />

DiRECToR, MEDiCiNE AND BEhAvioRAl hEAlTh<br />

Christine Harrell<br />

MANAgiNg EDiToR<br />

Michael Viars<br />

ART DiRECToR<br />

Deborah Durbin<br />

MARkETiNg MANAgER<br />

To add yourself or someone else to the mailing list,<br />

change your address or subscribe to the electronic form<br />

of this newsletter, visit clevelandclinic.org/nursing.<br />

<strong>Notable</strong> <strong>Nursing</strong> Fall 2007<br />

Profiles of Success<br />

Four <strong>Cleveland</strong> <strong>Clinic</strong> nurses who cultivated their own paths to career satisfaction<br />

No matter what their level of experience, nurses who join <strong>Cleveland</strong> <strong>Clinic</strong> can expect plenty of opportunities for<br />

advancement early in their careers. Some of those who have prospered in their profession began here as summer<br />

nurse associates or patient care nursing assistants during college. They worked alongside veterans who taught<br />

them about tending to patients’ needs and listening to their stories.<br />

By graduation, many aspiring nurses already know <strong>Cleveland</strong> <strong>Clinic</strong> is where they want to be. And when<br />

graduate school beckons, the hospital encourages nurses to continue working while pursuing their studies.<br />

This reinforces the desire to stay and carve out fulfilling long-term careers. Here are the stories of a few<br />

nurses who have utilized their opportunities at <strong>Cleveland</strong> <strong>Clinic</strong> to cultivate satisfying careers.<br />

Christina Canfield, MSN, CNS | Age 31<br />

<strong>Clinic</strong>al Nurse Specialist, Department of <strong>Nursing</strong> Education<br />

and Professional Practice Development<br />

Education: BSN, kent State university, 2000; MSN/CNS,<br />

Kent State University, 2006; certified by the American<br />

Nurses Credentialing Center as an adult medical-surgical<br />

clinical nurse specialist<br />

When and why did you decide to become a nurse?<br />

I decided to become a nurse after weighing the benefits and<br />

disadvantages of several career options. I had considered<br />

majoring in education, physical therapy and pharmacy, in<br />

addition to nursing. I chose nursing because it was the best<br />

way to combine the best aspects of each profession.<br />

First job/unit assignment at <strong>Cleveland</strong> <strong>Clinic</strong>: My first<br />

position at <strong>Cleveland</strong> <strong>Clinic</strong> was as a patient care nursing<br />

assistant on g81 (internal medicine/otorhinolaryngology/pulmonary).<br />

I was hired into this position before I graduated.<br />

Describe your path from that first job to where you are<br />

now. I moved from PCNA to registered nurse when I<br />

graduated and passed my boards. i spent about 2½ years<br />

as a staff nurse on G81, learning to care for patients with<br />

complex head and neck surgeries and those who had difficulty<br />

weaning from mechanical ventilation. I served as a<br />

preceptor for new nurses, as a unit-based skin care nurse<br />

and a geriatric resource nurse.<br />

I have always been interested in teaching and, in September<br />

2002, I became a clinical instructor responsible for<br />

coordinating orientation, teaching classes and providing<br />

in-service and continuing education.<br />

in July 2004, my supervisor created a position called the<br />

“clinical nurse specialist intern,” in response to a relative<br />

shortage of clinical nurse specialists. I attended graduate<br />

school while continuing to work, assuming more and more<br />

CNS duties. When i graduated in May 2006, i assumed<br />

full CNS responsibilities for two internal medicine units.<br />

One of the units I cover is where I began my career. The<br />

specialized knowledge I gained there has served me well<br />

throughout the years.<br />

Greatest accomplishment as a nurse: Attending graduate<br />

school and becoming licensed as a clinical nurse<br />

specialist. in my current position, i serve as a clinical<br />

expert and resource.<br />

What do you hope to achieve in the next few years?<br />

To successfully complete a nursing research project that<br />

impacts how we provide patient care. I would like to<br />

publish or present the results.<br />

How do you balance work, family and other leisure time?<br />

I have a very supportive family. They were willing to sacrifice<br />

a lot while I was in school, and they went the extra mile to<br />

make sure things ran smoothly while I juggled other responsibilities.<br />

I work with a lot of amazing people, and I’m happy<br />

to say they’re my friends both at work and outside of work.<br />

What helps you manage stress after a hectic day or week<br />

at work? I often take time during my commute home to<br />

reflect on the day’s events. I try to pick at least one thing<br />

that went very well and one thing I learned each day. In an<br />

institution like <strong>Cleveland</strong> <strong>Clinic</strong>, there’s always something.<br />

Focusing on these things keeps me going.<br />

1


2<br />

<strong>Notable</strong> <strong>Nursing</strong> clevelandclinic.org/nursing<br />

Lauren Mattern RN, BSN | Age: 25<br />

<strong>Clinic</strong>al Instructor, Department of <strong>Nursing</strong> Education and<br />

Professional Practice Development<br />

Education: BSN, Case Western Reserve university, 2004<br />

When and why did you decide to become a nurse?<br />

My mother, a pediatric nurse, told wonderful stories about<br />

caring for children and their families. I never realized how<br />

much a nurse could impact someone’s life until one day, as I<br />

was shopping with my mother, I witnessed a patient’s family<br />

member make a point to stop and thank my mother. it made<br />

me smile and realize that I wanted to have that same feeling<br />

of accomplishment that comes from caring for others.<br />

First job/unit assignment at <strong>Cleveland</strong> <strong>Clinic</strong>: i started as<br />

a nurse associate on G91, cardiology step-down, in 2003.<br />

Describe your path from that job to where you are now.<br />

I worked the summer before my senior year of college and<br />

continued throughout the school year, following a nurse and<br />

developing clinical skills. After graduation, I joined <strong>Cleveland</strong><br />

<strong>Clinic</strong> full time as a registered nurse on the same unit<br />

and provided care to step-down patients at the bedside.<br />

In 2007, after 2½ years as a staff nurse, I became a clinical<br />

instructor in the Department of <strong>Nursing</strong> Education and<br />

Barbara Reece, RN, MSN | Age: 55<br />

Director of <strong>Nursing</strong>, Medicine<br />

and Behavioral Services<br />

Education: AND, Kettering College of Medical Arts, 1975;<br />

BSN, University of San Diego, 1987; MSN, Case Western<br />

Reserve university, 1989<br />

When and why did you decide to become a nurse? in<br />

high school, after working as a candy striper and then as<br />

a nursing assistant. Prior to this, I had always wanted to<br />

be a kindergarten teacher.<br />

First job/unit assignment at <strong>Cleveland</strong> <strong>Clinic</strong>: i started<br />

in 1975 as a staff nurse on a GI unit. After one month,<br />

the nurse manager let me transfer to psychiatry. I had<br />

been assigned to the psychiatric unit when I was a nursing<br />

assistant and became “hooked.”<br />

Describe your path from that job to where you are now.<br />

After two years as a staff nurse, an assistant nurse manager<br />

position opened on the child/adolescent psychiatry unit.<br />

Two years later, the nurse manager position became available.<br />

I was in that position for five years. In 1984, I went<br />

back to school for my BSN. After graduating, I returned to<br />

<strong>Cleveland</strong> and entered graduate school to become a clinical<br />

nurse specialist in adult psychiatric/mental health nursing.<br />

While in graduate school full time, I worked in <strong>Cleveland</strong><br />

<strong>Clinic</strong>’s weekender program.<br />

Professional Practice Development. I teach basic dysrhythmia<br />

and critical care to nurses in orientation and provide<br />

staff members with continuing education.<br />

Greatest accomplishment as a nurse: having a patient ask<br />

for you by name. It is truly amazing how much trust and<br />

faith a patient has in a nurse. When this happened the first<br />

time, I realized how rewarding it is to be a nurse.<br />

What do you hope to achieve in the next few years?<br />

My goal for the coming years is to continue to provide our<br />

caregivers with the best possible education so they, in turn,<br />

provide our patients with the best possible care. To achieve<br />

that goal, i also plan on exploring educational options.<br />

How do you balance work, family and other leisure time?<br />

Carefully. It is often difficult to balance your career and your<br />

life. Planning and setting a schedule has been the best way.<br />

What helps you manage stress after a hectic day or week<br />

at work? i enjoy scrapbooking, baking and spending time<br />

with my family.<br />

(After obtaining her MSN, she held two jobs elsewhere before<br />

“coming home” to <strong>Cleveland</strong> <strong>Clinic</strong> years later as manager<br />

of behavioral services.) Within two years, the nursing<br />

division re-organized, and my position was upgraded. In<br />

2005, I became director of medicine nursing, and I have<br />

managed both areas since then.<br />

What do you hope to achieve in the next few years? i hope<br />

to complete a coaching program and develop formalized<br />

mentoring for nurse managers and assistant nurse managers<br />

in leadership skills, specifically human resource management.<br />

Nurses become clinical experts, but there isn’t as<br />

much emphasis on how to deal with people, especially in<br />

difficult situations.<br />

How do you balance work, family and other leisure time?<br />

My great nieces keep me energized and full of joy. Gardening<br />

is such a grounding activity. My sister and i plant a major<br />

vegetable garden each year. I love to read journals and fiction<br />

and try to leave large blocks of time on weekends to read.<br />

What helps you manage stress after a hectic day or week<br />

at work? i go home, eat a leisurely dinner and read the<br />

paper. i also love to sleep and make sure i get enough sleep<br />

to adequately do my job.<br />

clevelandclinic.org/nursing Fall 2007<br />

quote<br />

Rachael Lynn Taggart, RN, BSN | Age: 25<br />

Registered Nurse, Heart Failure Intensive<br />

Care Unit (H22)<br />

Education: BSN, The University of Toledo/ Medical University<br />

of Ohio (consortium program), 2004; Sigma Theta Tau<br />

(nursing honor society); ACLS-certified<br />

When and why did you decide to become a nurse? My<br />

freshman year of college. It was very spur of the moment. I<br />

had wanted to concentrate on exercise physiology, but then<br />

decided on something more “people-oriented.” Struggling<br />

in chemistry class for that major, I was mortified at my<br />

grade despite my best efforts. A young lady in my dorm<br />

talked about how much she loved her nursing classes and<br />

how great her professors were. So, I told the nursing college<br />

counselor that I wanted to be a nurse. That was that.<br />

Looking back, that day was a major turning point. Both my<br />

grandmothers were registered nurses and very influential in<br />

my decision. One of them is still practicing.<br />

First job/unit assignment at <strong>Cleveland</strong> <strong>Clinic</strong>: With one<br />

year left in school, I was accepted into the nurse associate<br />

summer program. For 12 weeks, I worked side by side<br />

with the nurses (on M72/palliative care and pain management).<br />

I had been in a hospital only once before, with my<br />

grandmother on Take your Daughter to Work Day. When<br />

the program ended, management offered me a position for<br />

the rest of the summer as a patient care nursing assistant.<br />

I worked as needed on holiday breaks and long weekends<br />

during my senior year.<br />

Several wonderful, very experienced nurses on that floor<br />

taught me so much about life, death, and everything else<br />

in between. I worked with Dyanne Thomas most often, and<br />

she always exceeded my expectations and patient expectations.<br />

She is one of those nurses who you would think has<br />

“seen it all” and dealt with it gracefully. She made me feel<br />

like I was born to do the job. She was funny, serious, soft<br />

and firm when she needed to be. I also fell in love with the<br />

patients and their stories. My career would not be the same<br />

had I not worked on that floor.<br />

“Several wonderful, very experienced nurses on<br />

that floor taught me so much about life, death,<br />

and everything else in between.”<br />

– Rachael Lynn Taggart, RN, BSN<br />

Describe your path from that job to where you are now.<br />

After I graduated, I wanted to stay on M72. I was told by<br />

management that, while they liked me very much, they<br />

were not hiring new graduates. I was devastated. But I “got<br />

gutsy” and decided i might like the iCu. i had heard about<br />

H22 (heart failure intensive care unit). They were hiring<br />

new grads. I shadowed one day and loved it.<br />

Greatest accomplishment as a nurse: Being selected as<br />

“Nurse of the Year.” Also, I recently went to preceptor class<br />

and oriented my first new grad nurse for H22. Lastly, I took<br />

care of a man for several weeks who was very sick and on<br />

the transplant list. he ended up getting a heart and going<br />

for surgery on one of my night shifts. Just the other day, he<br />

walked back into our unit looking handsome, healthy and<br />

having had great biopsy results. I was so proud!<br />

What do you hope to achieve in the next few years?<br />

To take CCRN classes and get that certification, and maybe<br />

a master’s degree so I can teach nursing someday.<br />

How do you balance work, family and other leisure time?<br />

It is difficult sometimes, working rotating shifts – two<br />

weeks of days and two weeks of nights. Immediate family<br />

and friends have my work schedule, and I keep track of<br />

theirs. We end up doing things whenever I can. Working<br />

three 12-hour shifts each week and two weekends per<br />

month leaves room for mini-vacations and road trips. I<br />

play a lot of phone tag, listen to voice mail and send emails<br />

to keep in touch.<br />

What helps you manage stress after a hectic day or week<br />

at work? I recently bought my first house, so I have been<br />

doing yard work and gardening. I love going to the beach or<br />

a park and walking or rollerblading. I have a YMCA membership<br />

for exercising when the weather is cold or rainy. I<br />

also enjoy massages and fizzing foot scrub.<br />

3


<strong>Notable</strong> <strong>Nursing</strong> clevelandclinic.org/nursing<br />

Facing the Crisis:<br />

<strong>Cleveland</strong> <strong>Clinic</strong> Takes Practical and Proactive Steps to Tackle the <strong>Nursing</strong> Shortage<br />

The U.S. Bureau of Labor Statistics projects the current nurs-<br />

ing shortage to reach 800,000 by 2020. As a 1,000-bed tertiary<br />

care medical center, <strong>Cleveland</strong> <strong>Clinic</strong> constantly faces the<br />

challenges of recruiting and retaining qualified nurses at all<br />

levels. Add to that staffing requirements for the new 288–bed<br />

<strong>Cleveland</strong> <strong>Clinic</strong> Heart and Vascular Institute facility, scheduled<br />

to open in fall 2008 (see The New Heart of <strong>Cleveland</strong><br />

<strong>Clinic</strong>, Page 7), and you have a nursing shortage issue that has<br />

elevated to top priority for the institution, according to Chief<br />

<strong>Nursing</strong> Officer Claire Young, RN, MSN, MBA.<br />

Retention is a two-fold challenge, Young says. “One element<br />

is attracting and hiring the right people, and the second is<br />

retaining the high-quality people whom we hire.”<br />

To address these needs and develop strategies for more effective<br />

recruitment and retention, the <strong>Cleveland</strong> <strong>Clinic</strong> Division<br />

of <strong>Nursing</strong> held a Retention Summit last fall. As a result of that<br />

meeting, at least 10 new projects related to hiring and retention<br />

are in various stages of implementation.<br />

In the face of a national nursing shortage, <strong>Cleveland</strong> <strong>Clinic</strong> is<br />

addressing nurse hiring and retention from every angle and is constantly<br />

exploring innovative approaches to maintaining the highest<br />

quality nursing staff. The issue has become even more significant<br />

as <strong>Cleveland</strong> <strong>Clinic</strong> prepares for a major expansion next year.<br />

Effectively Recruiting the Best<br />

Attendees at the summit agreed that the key to retaining<br />

nurses is the interviewing and hiring process, says Lois Bock,<br />

RN, BS, Director of Nurse Recruitment. “Our goal is to place<br />

nurses in an environment where they will succeed,” she says.<br />

“We do this by matching their career interests and goals with<br />

the right position for each individual.”<br />

The all-RN nurse recruitment team at <strong>Cleveland</strong> <strong>Clinic</strong> goes<br />

beyond the usual hiring practices and processes to achieve<br />

this perfect match. The team has found that career assessment<br />

and coaching to assist potential hires in determining<br />

their best job fit are essential to successful hiring and contribute<br />

significantly to retention, Bock says.<br />

Job applicants who are undecided as to where their interests<br />

lie are matched with a recruiter who will assist them through<br />

the hiring process, she explained. As part of that process, applicants<br />

are encouraged to job shadow. “By following a nurse<br />

on the floor for an hour or more, the applicant experiences the<br />

work flow and pace and the unit’s environment,” she explains.<br />

clevelandclinic.org/nursing Fall 2007<br />

Shadowing exposes potential hires to the ways in which<br />

<strong>Cleveland</strong> <strong>Clinic</strong> nursing differs from clinical rotations during<br />

nursing school, Young says. “<strong>Cleveland</strong> <strong>Clinic</strong> is a unique<br />

place in its pace and patient acuity, and the better a nurse<br />

understands that going in, the higher the chance that he or<br />

she will be happy here and stay.”<br />

An Innovative Partnership with Area <strong>Nursing</strong> Schools<br />

Recognizing that a shortage of nursing faculty to train new<br />

nurses underlies the nursing shortage, the division started a<br />

Deans’ Roundtable Faculty Initiative in 2005 with the deans of<br />

area nursing schools to discuss this aspect of the problem.<br />

Through the initiative, 275 <strong>Cleveland</strong> <strong>Clinic</strong> nurses were<br />

identified as potential faculty members and a Web site was<br />

developed that matches these nurses with available teaching<br />

opportunities at participating schools. Nurses who are<br />

interested in teaching log on to the Web site and submit a<br />

professional profile, and participating nursing schools post<br />

course profiles for which they are seeking faculty on the Web<br />

site. The Web site compares applicants and positions and<br />

assigns matches.<br />

The Deans’ Roundtable Faculty Initiative also provides<br />

ongoing support through a series of educational offerings,<br />

including one-day faculty development programs, continuing<br />

nursing education programs and quarterly newsletters that<br />

prepare potential faculty to become nurse educators.<br />

The initiative also helps <strong>Cleveland</strong> <strong>Clinic</strong> in its ambitious<br />

efforts to recruit new nursing graduates.<br />

“We now are partnering with area nursing schools to let their<br />

graduates know that our arms are wide open to them and that<br />

we have all the tools to support them throughout their career<br />

at <strong>Cleveland</strong> <strong>Clinic</strong>,” Young says.<br />

<strong>Cleveland</strong> <strong>Clinic</strong>’s student loan assistance is one tool that<br />

new graduates may find very attractive. Through this program,<br />

<strong>Cleveland</strong> <strong>Clinic</strong> will pay up to $10,000 in student loans for<br />

nurses who qualify. In return, the nurse makes an employment<br />

commitment to <strong>Cleveland</strong> <strong>Clinic</strong>.<br />

To woo new graduates from farther away, <strong>Cleveland</strong> <strong>Clinic</strong><br />

offers a weekend visitation option. At these once-monthly<br />

sessions, graduating nursing students who live more than 75<br />

miles away visit <strong>Cleveland</strong> <strong>Clinic</strong> on a Saturday for a question<br />

and answer luncheon, a campus tour, an interview and a shadowing<br />

experience. Participants enjoy complimentary dinner,<br />

parking and an overnight stay in a hotel.<br />

“Although the weekend program represents a major commitment<br />

on our part, it has been highly successful,” Bock says.<br />

“The hiring ratio from these events is about 80 percent, so it is<br />

well worth our while.”<br />

Helping Newly Hired Nurses Adjust<br />

As a result of the Retention Summit, the Division of <strong>Nursing</strong><br />

has enhanced its welcoming and orientation for newly hired<br />

nurses. Once a new hire is on board, every effort is expended<br />

to help him or her feel welcome and part of the team, beyond<br />

the formal orientation that all new <strong>Cleveland</strong> <strong>Clinic</strong> employees<br />

go through.<br />

The focus is on personalizing the experience to meet the<br />

new hire’s needs based on his or her education and experience.<br />

“Every new hire is matched with a Primary Preceptor, an experienced<br />

nurse who serves as a career resource, a listening ear and<br />

a sounding board,” explains Carol Santalucia, MBA, Director of<br />

<strong>Nursing</strong> World-Class Service. Additional unit-based preceptors<br />

also assist the new nurse through clinical orientation, which<br />

focuses on clinical competence, patient care content expertise<br />

and socialization to the unit culture.<br />

On the social and personal side, new hires are invited to<br />

participate in informal support groups and quarterly division<br />

social events.<br />

Special Attention to Retention<br />

Attracting and hiring nurses is only one side of the equation<br />

for meeting staffing requirements, Young emphasizes.<br />

Keeping them is equally or more important, not only from<br />

the financial perspective because of the cost of hiring and<br />

training new employees, but also from a quality perspective,<br />

she says.<br />

“Retaining our nurses is essential to maintaining a consistent<br />

quality of care,” she says. “Retention gives us a constant, high<br />

level of knowledge capital at the bedside.”<br />

Retention is a complex issue, she added, particularly in the<br />

<strong>Cleveland</strong> <strong>Clinic</strong> environment, “where nurses experience<br />

physical, mental and emotional labor all at one time.”<br />

For many nurses, opportunities for professional growth and<br />

career advancement are important to their job satisfaction. By<br />

its structure as a large, multicenter health system, <strong>Cleveland</strong><br />

<strong>Clinic</strong> abounds with career opportunities.<br />

“We encourage nurses to move around if needed to find the<br />

position that is the right fit for them,” Young says. “<strong>Nursing</strong> at<br />

<strong>Cleveland</strong> <strong>Clinic</strong> is very diverse with many different types of opportunities.<br />

We don’t believe that one size fits all when it comes<br />

to nursing positions.” (For examples of nurses who have created<br />

rewarding career paths at <strong>Cleveland</strong> <strong>Clinic</strong>, see Page 1.)<br />

Another option for any registered nurse or licensed practical<br />

nurse who seeks more flexibility is <strong>Cleveland</strong> <strong>Clinic</strong> Agency<br />

Resources. This new <strong>Cleveland</strong> <strong>Clinic</strong> spin-off company is essentially<br />

a nursing temporary agency, except that nurses who sign on<br />

with the agency work exclusively for <strong>Cleveland</strong> <strong>Clinic</strong> hospitals.<br />

5


6<br />

<strong>Notable</strong> <strong>Nursing</strong> clevelandclinic.org/nursing<br />

Qualified nurses who are registered with the agency go<br />

online to check current temporary staffing needs, select the<br />

ones that fit their personal schedule and sign up to work<br />

those hours. “Nurses must be clinically qualified for the job<br />

and must commit to working at three facilities within the<br />

<strong>Cleveland</strong> <strong>Clinic</strong> Health System,” Bock explains. “The agency<br />

gives nurses the flexibility they want and assures <strong>Cleveland</strong><br />

<strong>Clinic</strong> of a qualified pool of professionals to meet temporary<br />

staffing needs.”<br />

A State-of-the-Art Learning Center<br />

To support clinical learning and professional development,<br />

the Department of <strong>Nursing</strong> Education and Professional Practice<br />

Development recently opened a high-tech learning center<br />

that includes an eight-bed laboratory. The clinical simulation<br />

lab, funded by Hill-Rom Co., includes six patient beds in a<br />

standard patient care unit configuration, two intensive care<br />

beds and an infant intensive care crib.<br />

“Everything in the lab is real, except the patients,” says Michelle<br />

Dumpe, PhD, MS, RN, Associate Chief <strong>Nursing</strong> Officer, <strong>Nursing</strong><br />

Education and Professional Practice Development. “The lab is<br />

equipped with everything that a real patient unit or intensive<br />

care unit would have, including laptop computers for bedside<br />

charting, a crash cart and a supply room. All the equipment<br />

is operational.”<br />

Six of the beds are occupied by interactive simulator models<br />

that can have their vital signs taken realistically and can be<br />

moved and repositioned in the beds. The two models in the<br />

intensive care unit are fully programmable to simulate real-life<br />

critical care situations such as ventilation, cardiac monitoring<br />

or intravenous fluid delivery.<br />

The lab, fully operational by January 2008, will have multiple<br />

uses, Dumpe says. “We will be using it for continuing education<br />

for staff nurses to learn new techniques and technology,<br />

for clinical testing for job advancement and for validating a<br />

new hire’s hands-on skills during orientation. Particularly for<br />

new hires, the lab is one way to help bridge the gap between<br />

nursing school and the reality of clinical practice.” Interventions<br />

occurring in the lab will be videotaped for later review<br />

and discussion by the nurse and a preceptor, she added.<br />

The expanded <strong>Nursing</strong> Education and Professional Practice<br />

Development Department, which recently moved to new,<br />

totally redesigned quarters on the main campus, also includes<br />

a new 40-station computer center for online learning. Nurses<br />

now can enroll online for training, scheduling it at their convenience,<br />

and go to the computer center to take the course.<br />

Online offerings include in-service training as well as courses<br />

for personal development and career advancement, Dumpe<br />

said. “Our staff of more than 30 nurse educators is continually<br />

developing new classes for staff education,” she said. “It’s a<br />

part of <strong>Cleveland</strong> <strong>Clinic</strong>’s commitment to ongoing professional<br />

career education for our nurses.” It’s also a perfect complement<br />

to the new simulation lab, she added, allowing nurses<br />

to take the didactic portion of a course in the computer center<br />

and go through a clinical check-off in the lab.<br />

<strong>Nursing</strong> students in the computer lab of the Learning Center for <strong>Nursing</strong> Practice Excellence. Students receive instruction in the simulation lab.<br />

clevelandclinic.org/nursing Fall 2007<br />

quote<br />

“Our goal is never to turn away a qualified nurse. And once they are here, we<br />

want to support them in their personal and career goals in every way possible.”<br />

– Claire Young, RN, MSN, MBA, Chief <strong>Nursing</strong> Officer<br />

An Emphasis on Health, Wellness and Life Balance<br />

Also the result of the Retention Summit, the division has<br />

implemented a nursing wellness initiative that addresses the<br />

health of the mind, body and spirit through exercise programs,<br />

nutrition education and other wellness-focused opportunities.<br />

“At <strong>Cleveland</strong> <strong>Clinic</strong> we are passionate about patient advocacy<br />

and satisfaction,” Santalucia says. “The best way to achieve<br />

that is by taking care of our employees.”<br />

The Parent Shift Program, an innovative scheduling approach,<br />

is another example of how <strong>Cleveland</strong> <strong>Clinic</strong> is trying to meet<br />

nurses’ personal needs in addition to their professional needs.<br />

Introduced three years ago, this popular scheduling option<br />

is designed for parents or caregivers who need to be home in<br />

the early morning and late afternoon but have several hours<br />

available in the middle of the day to work. The Parent Shift<br />

Program lets nurses work the mid-day hours without requiring<br />

a commitment to a complete shift, making it ideal for nurses<br />

with family responsibilities.<br />

Career Options Abound for Veteran Nurses Too<br />

Some senior nurses want to stay in bedside nursing, but for<br />

those who are seeking other choices, the Division of <strong>Nursing</strong><br />

has created a range of nursing positions that are less stressful<br />

and intense. Positions such as Admitting Nurse give <strong>Cleveland</strong><br />

<strong>Clinic</strong> and its patients the benefit of the experience and knowledge<br />

of senior nurses while satisfying the nurses’ desire for a<br />

less-intensive work situation still within nursing.<br />

Senior nurses also enjoy priority scheduling and opportunities<br />

to become instructors and preceptors. “Senior nurses are<br />

foundational to building a solid nursing organization,” Young<br />

said. “It’s very important that we keep these employees in<br />

whom we have put our faith and trust.”<br />

E-mail comments to youngc@ccf.org, dumpem@ccf.org, bockl@ccf.org and santalc@ccf.org.<br />

The New Heart<br />

of <strong>Cleveland</strong> <strong>Clinic</strong><br />

Construction is under way for a new<br />

Heart and Vascular Institute facility at<br />

<strong>Cleveland</strong> <strong>Clinic</strong>. Scheduled to open in<br />

2008, the new 10-story hospital tower and<br />

technology center will provide a comprehensive<br />

model of care where patient care,<br />

research and education are offered in one<br />

location. Features include:<br />

• Outpatient diagnostic facilities<br />

including 115 exam rooms and 170<br />

physician offices<br />

• Technology building for complex<br />

and highly technical procedures<br />

• Inpatient facilities featuring 288<br />

(mostly private) hospital beds<br />

• Fully-equipped conference center<br />

For more information regarding the new<br />

Heart and Vascular Institute facility, visit<br />

clevelandclinic.org/heartcenter. To learn<br />

more about nursing opportunities, visit<br />

clevelandclinic.org/jobs/nursing.htm.<br />

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8<br />

<strong>Notable</strong> <strong>Nursing</strong> clevelandclinic.org/nursing<br />

Studying Nighttime Noise and Patient Satisfaction<br />

A bright idea came to mind after many patients at<br />

<strong>Cleveland</strong> <strong>Clinic</strong> had told Terri Murray, RN, BSN,<br />

about nighttime noise disrupting their sleep:<br />

Let’s do a study.<br />

Murray and Jackie Spence, RN, nurse managers in the Heart<br />

and Vascular Institute’s cardiothoracic stepdown units, set out<br />

to explore if a correlation existed. They assessed patients’ perceptions<br />

of noise and impact on sleep and whether perception<br />

of noise is based on demographic or surgery variables (age,<br />

gender, medical history, surgical procedure type, etc.) instead<br />

of unit environment.<br />

It’s the first study of this kind, says Spence. “The literature<br />

search only found other studies that measured noise level<br />

ranges in decibels.”<br />

From January through May, the nurse managers surveyed a<br />

total of 150 randomly selected adult patients on three floors.<br />

The patients’ primary reason for hospital admission was postoperative<br />

recovery after coronary artery bypass graft and/or<br />

valve procedure.<br />

Exclusion criteria consisted of several elements: admission<br />

for a different reason; age less than 18 years; other surgery or<br />

medical condition; unwilling to give written informed consent<br />

to participate; unable to read or write English; mentally<br />

impaired close to discharge (when data are collected); or any<br />

psychiatric or psychological condition.<br />

After three nights in the unit, patients who qualified were<br />

asked to fill out a 24-item survey. This was designed to determine<br />

which factors tend to disrupt sleep and which are likely<br />

to promote relaxation between 11 p.m. and 6 a.m.<br />

The survey measured patients’ perceptions of average nighttime<br />

noise on the floors by showing evidence of 15 different<br />

factors, such as roommate snoring, nurses talking, and equipment<br />

moving in the hallway.<br />

A Likert-type scale first identified that the noise factor did<br />

indeed occur and then measured how often and severe it<br />

seemed. It also evaluated the extent to which it made falling<br />

asleep or staying asleep difficult.<br />

The survey also listed 10 sleep-promotion factors and asked<br />

patients if they benefited from any of them during their last<br />

two nights in trying to relax, sleep better, or block out noise.<br />

This included ear plugs, a CD player, television set, eye shields,<br />

medication, change of roommates, private room, room door<br />

closed, and nurses’ use of soft voices and making less noise.<br />

In addition, data collected in an ongoing registry of all open<br />

heart surgery cases will be used to determine if patient, medical<br />

condition or surgery variables influence patient perceptions<br />

of noise at night.<br />

Data will be analyzed using descriptive statistics, correlation<br />

statistics and differences between groups (high vs. low<br />

perceptions of nighttime noise).<br />

Once the final results are complete, Murray and Spence hope<br />

to publish their research.<br />

“Understanding relationships of variables that we cannot<br />

change (age, gender, ethnicity, medical background, etc),<br />

those we can change and patient’s perception of the environment<br />

as noisy can aid in planning to optimize sleep,”<br />

says Murray, “which may, in turn, improve overall patient<br />

satisfaction with the hospital experience.”<br />

E-mail comments to murrayt@ccf.org or spencej2@ccf.org.<br />

clevelandclinic.org/nursing Fall 2007<br />

Can Nurses Help Decrease a Patient’s<br />

Length of Stay after Cardiac Surgery?<br />

Study findings indicate it’s not likely<br />

Following a study of cardiac surgery patients, nurses at <strong>Cleveland</strong> <strong>Clinic</strong> concluded that bleeding,<br />

respiratory complications and/or the need for red blood cells after surgery delay the initiation of Coumadin, ®<br />

which prompts a longer stay for patients.<br />

Patients taking Coumadin ® after cardiac surgery stay three<br />

days longer in the hospital on average than those who do not,<br />

based on <strong>Cleveland</strong> <strong>Clinic</strong> registry data. But it was unclear<br />

why – and whether something could be done to intervene and<br />

alter hospital processes.<br />

Another unknown was whether nurses should focus attention<br />

on systems that prompt better post-discharge monitoring of<br />

clotting activity, so that patients could be sent home faster.<br />

“With this as our background, we set out to get some answers,”<br />

says Robbi Cwynar, RN, BSN, BC, <strong>Clinic</strong>al Manager of Thoracic<br />

and Cardiovascular Surgery.<br />

Cwynar and two colleagues – Nancy Albert, PhD, RN, CCNS,<br />

CCRN, CNA, Director of <strong>Nursing</strong> Research and Innovation,<br />

and Carol Hall, MSN, CNP, a nurse practitioner in Thoracic<br />

and Cardiovascular Surgery – recently conducted the study<br />

that entailed retrospective chart review of patients who underwent<br />

coronary artery bypass graft surgery or valve surgery at<br />

<strong>Cleveland</strong> <strong>Clinic</strong> in 2004.<br />

“I have been on the committee to look at length of stay and<br />

have been interested in length of stay for many years,” says<br />

Cwynar, a <strong>Cleveland</strong> <strong>Clinic</strong> nurse for 28 years.<br />

The nurses used an Institutional Review Board approved<br />

registry that contains data on all patients undergoing cardiac<br />

surgical procedures. For inclusion in the study, patients had to<br />

be receiving Coumadin® after surgery, but not beforehand, and<br />

their circumstances had to fit other requirements (e.g., a nonemergency<br />

surgical case and being younger than 85 years old).<br />

“Once we had a list of all cases that met inclusion criteria,<br />

we randomly selected cases for review, based on hospital<br />

length of stay,” Albert explains. “Patients were grouped as<br />

‘short length of stay,’ defined as seven days or less for isolated<br />

coronary artery bypass grafting (CABG) and nine days<br />

or less for valve surgery or combination CABG and valve<br />

surgery; or ‘long length of stay,’ defined as more than<br />

seven days after CABG or more than nine days after valve<br />

or combination surgery.”<br />

Of the 82 patients, 33 underwent isolated CABG and 49 had<br />

valve or combination procedures. There were few differences<br />

between the groups in demographics, medical history, common<br />

complications such as atrial fibrillation or adverse events,<br />

and use of angiotensin-converting enzyme (ACE) inhibitors<br />

and beta-blocker therapies.<br />

Patients with longer length of stay had bleeding complications<br />

that extended their days in intensive care and overall time in<br />

the hospital. They also tended to be older (mean age 73.5 years<br />

vs. 68.5 years). Patients with longer length of stay exhibited<br />

more post-operative respiratory insufficiency and were more<br />

likely to receive red blood cells. In addition, they had more<br />

consultations for other services (e.g., pulmonary medicine).<br />

As for Coumadin ® therapy, patients with longer length of stay<br />

had a greater time lapse between the surgery date and start of<br />

the medication. The nurses concluded that bleeding, respiratory<br />

complications and/or need for red blood cells after surgery<br />

delay the initiation of Coumadin ® . This, in turn, prompts<br />

a longer stay, increases costs of care, and postpones recovery<br />

or rehabilitation.<br />

“Ultimately, the factors that were found to lengthen hospital<br />

stay are not factors easily tweaked by nurses to change clinical<br />

outcomes,” Albert says. “We cannot control bleeding or respiratory<br />

complications that occur even with excellent post-operative<br />

management.”<br />

“And since so few patient variables were significant predictors<br />

of long length of stay,” she continued, “we cannot even create<br />

a risk score to determine who is at risk before surgery, and<br />

then try to be more vigilant in assessment and care delivery to<br />

prevent complications.”<br />

However, the findings offer valuable insight. They can help<br />

healthcare providers identify intensive care unit patients<br />

who develop bleeding or respiratory complications, so that<br />

discharge planning could be started sooner. For instance,<br />

clinicians could assess clotting time earlier, possibly initiate<br />

Coumadin® more quickly, and adjust dosing to achieve the<br />

target dose in less time.<br />

E-mail comments to cwynarr@ccf.org and albertn@ccf.org.<br />

9


3RD ANNuAL uROLOgY/gYNeCOLOgY NuRSINg CONFeReNCe<br />

<strong>Cleveland</strong> <strong>Clinic</strong>’s 3rd annual urology/gynecology <strong>Nursing</strong> Conference was held April 21 at the<br />

InterContinental Hotel and Bank of America Conference Center on <strong>Cleveland</strong> <strong>Clinic</strong>’s main campus.<br />

The one-day conference was directed to nurses and other allied healthcare professionals. Topics<br />

included methods of prevention for HPV to eradicate cervical cancer; trends in treatment for benign<br />

prostatic hyperplasia; advances in treatment for urinary incontinence; conveying sensitive information<br />

to patients; and robotic surgery in urology.<br />

Course Co-Directors were: Susan Beam, RN, BSN; Brian Klein, RN, BSN, BA, CNOR; Janet ursinyi,<br />

RN; Michelle Suhy, RN, BSN, CuRN; Dorothy A. Calabrese, RN, MSN, CNP; Laurel Stevens, RN, BA;<br />

and Debra O’Connor, LPN.<br />

Breaking Bad News<br />

Kathleen Lupica, RN, MSN, CNP, CCRN<br />

Breaking bad news is part of our<br />

job; a learned skill that is well worth<br />

our time and effort.<br />

There are six key steps to breaking bad<br />

news, and the first is learning how to start.<br />

Setting is vital; you want to do it in person,<br />

in a calm, private place without distractions.<br />

It is up to the patient to determine<br />

who else should be present.<br />

The next step is finding out what the<br />

patient knows. Start with no assumptions,<br />

and let the patient tell you what<br />

he or she knows. Use vocabulary similar<br />

to the patient’s and pay attention to the<br />

patient’s body language.<br />

The third step is finding out what patients want to know. For example, ask if they’d<br />

like details or just main points about the tests that came back. Often your role is just<br />

to confirm what they already suspect.<br />

Fourth is sharing information in a therapeutic manner. It’s best to start by listening<br />

to their concerns and responding in a way that is truthful, positive and realistically<br />

hopeful. Pause often and let them speak. Ask if they understand and be ready to<br />

clarify or repeat facts. When asked for a timeline, use ballpark figures and explain<br />

that statistics provide only a range.<br />

Next, respond to their feelings. Tell them it’s OK to be angry. Offer a tissue if they<br />

cry and use therapeutic touch. Let them know that guilt is useless. Be sure not to<br />

provide premature reassurance; it’s OK to remain silent rather than promise what<br />

you can’t deliver.<br />

Lastly, after explaining the diagnosis, outline some treatment options, help create a<br />

possible plan and talk about what outcomes can be expected. Remind patients of the<br />

things that will help them cope – their family, their faith. Finally, give them a specific<br />

next step, such as the date of their follow-up visit and leave the door open to any<br />

questions they may think of later.<br />

E-mail comments to lupicak@ccf.org.<br />

Kathleen Lupica, RN, MSN, CNP, CCRN<br />

3RD ANNuAL uROLOgY/gYNeCOLOgY NuRSINg CONFeReNCe<br />

11


3RD ANNuAL uROLOgY/gYNeCOLOgY NuRSINg CONFeReNCe<br />

Robotics for Surgical Specialties<br />

georges-Pascal Haber, M.D. | Section of Laparoscopic and Robotic Surgery, glickman urological and Kidney Institute, <strong>Cleveland</strong> <strong>Clinic</strong><br />

Diana Baker, RN, BSN | <strong>Clinic</strong>al Coordinator, glickman urological and Kidney Institute, <strong>Cleveland</strong> <strong>Clinic</strong><br />

Though robots have had a hand in urological<br />

surgery since the early 1990s, their role continues<br />

to evolve in exciting ways.<br />

Earliest robots, such as the Aesop, were little more than static<br />

holders of laparoscopic cameras. Then newer features were<br />

added, such as infrared sensors that enabled some robots<br />

(endo assist) to move in synchrony with the surgeon’s hand.<br />

These earlier robots helped us see, but were still a limited<br />

preview of the life-like 3-D views we get from today’s devices.<br />

The da Vinci ® surgical robots used widely today first entered<br />

the OR in late 2000. They brought not only better visualization,<br />

but improved dexterity. Unlike older designs, these new<br />

instruments can operate at a 90-degree angle, enabling precise<br />

movements even within a tightly confined surgical field.<br />

The robots in clinical use today don’t provide tactile feedback<br />

to the surgeon, nor do they include various energy devices,<br />

such as laser tools.<br />

We are currently in the final stages of testing a laser tool for<br />

use in robotic prostatectomies and partial nephrectomies.<br />

The advantage of these lasers is that their beams can be<br />

tightly focused, reducing the amount of thermal damage<br />

and risk to nearby nerves.<br />

Diana Baker, RN, BSN<br />

Georges-Pascal Haber, M.D.<br />

However, even with better robots, the surgeon who sits at an<br />

operating console across the room from the patient needs<br />

skilled assistance. An assistant surgeon remains at the<br />

bedside providing manual suction and clipping, and a nurse<br />

performs several key roles, including troubleshooting and<br />

docking the robot.<br />

Aside from making the next generation of robots smaller<br />

and less expensive (current designs are over $1.2 million),<br />

engineers are working to equip them with ‘augmented virtual<br />

reality.’ These are GPS navigational systems that give precise<br />

feedback on the positions of each instrument. They also have a<br />

memory, allowing the surgeon to have an instrument return to<br />

any previous position.<br />

Further in the future are robotic devices that provide a surgeon<br />

with layered visualization and 3-D reconstructions of a tumor<br />

made from CT and MRI scans. Different colored zones are<br />

highlighted around the tumor providing a guide for optimal<br />

tumor removal.<br />

Developing a Personal Formula for Contentment<br />

Scott Bea, Psy.D. | <strong>Clinic</strong>al Psychologist, Department of Psychiatry and Psychology, <strong>Cleveland</strong> <strong>Clinic</strong><br />

Happiness is not a destination, but a journey: not<br />

something you achieve, but rather something you<br />

must continually work at.<br />

Yet, coming to this realization isn’t easy in a consumer-driven<br />

society where we’re indoctrinated into thinking that happiness is<br />

about having ‘stuff.’ We’re busier than ever before, and working<br />

more hours, so it’s hard to give relationships the time they need.<br />

Some of our unhappiness may also be a leftover from the<br />

conditioning of the early human brain. In order to survive,<br />

it had to stay focused on things that could kill us, no matter<br />

how nice the rest of our surroundings were. Anxiety was<br />

good; happiness a luxury. To overcome this history, we have<br />

to recondition how we see our environment.<br />

One step is to be a ‘gift giver’ – not of material things, but of<br />

your time, energy and attention. Another step is to complain<br />

less (70 percent of American conversations are characterized<br />

by complaint) and give compliments and praise more. Studies<br />

show that 16 instances of praise to every instance of criticism is<br />

an ideal ratio to keep people functioning well.<br />

A third is to be happier with who we are and not get caught<br />

up in the frustrating pursuit of trying to be like someone else.<br />

This requires us to be more aware of and take responsibility<br />

for what we really need and to not let others determine what<br />

is important.<br />

Forgiveness is another key step. We must understand that<br />

people come with a wide range of abilities, intelligence and<br />

other behavioral traits. We need to be more forgiving of others<br />

who may have less ability than ourselves.<br />

Like any good habit, learning to be happy takes practice. At<br />

bedtime each night, think of three good things you did that<br />

day. If you go to sleep with positive thoughts, you’ll sleep better<br />

and wake up more refreshed. In the morning, make a list<br />

of the five things you’re best at and during the day commit at<br />

least one random act of kindness.<br />

To reduce the impact of everyday worries, take 15 minutes<br />

each day to make a list of everything that’s worrying you. When<br />

you make the list daily, it trains your brain to under-respond to<br />

the worries, diluting their impact on your state of mind.<br />

3RD ANNuAL uROLOgY/gYNeCOLOgY NuRSINg CONFeReNCe


7TH ANNuAL ORTHOPAeDICS: exCeLLeNCe THROugH eDuCATION CONFeReNCe<br />

Held in February at the InterContinental Hotel and Bank of America Conference Center on <strong>Cleveland</strong><br />

<strong>Clinic</strong>’s main campus, conference attendance skyrocketed with 254 registered participants, according to<br />

Co-Directors Deborah De Mars, RN, RNFA, ONC, Dawn gerz, RN, RNFA, ONC, and William J. Wick,<br />

Coordinator of Orthopaedic Materials in the Department of Orthopaedic Surgery.<br />

The conference opened with broadcast of a live total hip<br />

arthroplasty, performed by <strong>Cleveland</strong> <strong>Clinic</strong> orthopaedic<br />

surgeon Lester S. Borden, M.D.<br />

In a Q&A session following the surgery, Dr. Borden and his<br />

nurse, Sharon Pivonka, RN, RNFA, reflected on the evolution<br />

in total joint surgeries. As a resident in the 1960s, Dr. Borden<br />

saw total hips take up to eight hours with high blood loss and<br />

infection rates of 15 percent.<br />

“Initially, we didn’t have the instrumentation to get these<br />

implants in and to resurface the bone,” Dr. Borden explained.<br />

“Instrumentation has made a huge difference. Today, we have<br />

higher quality implants, better instrumentation, less blood<br />

loss and much lower infection rates.”<br />

Scars are smaller and rehabilitation is faster. Cement is out.<br />

“We want the patient’s bone to grow into the implant,” he said.<br />

Bedside nurses should get patients moving. Hip and knee pa-<br />

tients should sit in a chair the day following surgery, putting 75<br />

percent of their weight on the unoperative leg. Physical therapy<br />

should begin the following day. “There is no science in overpro-<br />

tecting patients,” Dr. Borden said. He added, “The sooner the<br />

patient gets moving, the better for them psychologically.”<br />

Total hip patients use a walker or crutches for four weeks<br />

after surgery, followed by a cane for four more weeks, to give<br />

muscles around the implant time to heal. To avoid dislocating<br />

a new hip, patients avoid bending over to pick up an item or<br />

sitting with their knees above their waistline.<br />

<strong>Nursing</strong> Students Invited<br />

Conference planners invited professors and students from<br />

nursing programs at <strong>Cleveland</strong> State University (CSU) and<br />

Huron School of <strong>Nursing</strong> as guests.<br />

“In academia, we don’t get opportunities to see surgeries,” said<br />

Marilyn Weitzel, Professor of Pediatric <strong>Nursing</strong> at CSU. “I was<br />

glad the surgeon was so kind to the (patient’s) family. Our<br />

nursing program stresses that a patient is more than an individual,<br />

each comes with a family.”<br />

“Seeing a live surgery reminds me of why I became a nurse,”<br />

said Michael McQueen, senior at Huron School of <strong>Nursing</strong>.<br />

“<strong>Nursing</strong> provides a great forum for collaboration, something<br />

is always happening and there is always something to learn.”<br />

Huron School of <strong>Nursing</strong> students. Back row, from left: Bill Wingler, Michael<br />

McQueen, James Tighe. Front row, from left: Jennifer Dolence, Jennifer Tramte,<br />

Heather Pennington, and Huron faculty member Lydia Glaude, MSN, CNP, RN.<br />

Future of the OR: The goal is OPTIMAL<br />

Operating rooms are typically “overcrowded, paper-based and designed for 1970s procedures,” said<br />

Jonathan L. Schaffer, M.D., M.B.A., of the <strong>Cleveland</strong> <strong>Clinic</strong> Advanced Operative Technology group in the<br />

Department of Orthopaedic Surgery and one of the architects of the <strong>Cleveland</strong> <strong>Clinic</strong> project to develop,<br />

design and construct the Orthopaedic OR of the Future. The project was launched six years ago to<br />

improve quality, increase capacity and manage costs more efficiently.<br />

“Most operating rooms run from 7:30 a.m. to 5:30<br />

p.m. at an inefficient 42 percent utilization rate,”<br />

Dr. Schaffer said. Access, quality and value will<br />

characterize optimal use in the future, he said.<br />

His project team came from every department<br />

and from among patients and families. They dis-<br />

covered many inconsistencies that wasted time:<br />

sterile gloves in different places and arthroscopy<br />

tables set up in different ways.<br />

In planning, the team discarded old assumptions<br />

and integrated new design elements from Euro-<br />

pean operating rooms and corporations that had<br />

developed new production facilities. Looking at<br />

opportunities to improve performance, the team<br />

determined the difference if patients were trans-<br />

ferred from the OR table to a bed on the count of<br />

two instead of three – the second of time for each<br />

move could mean a theoretical $1 million savings<br />

in labor costs annually.<br />

OR nurses and technicians helped develop the new look and refine proce-<br />

dures and processes. “We wanted the OR of the future to be easier on the<br />

nurses who spend eight to 12 hours there every day,” Dr. Schaffer said.<br />

Three orthopaedic ORs were redesigned along with support areas and the<br />

sterile core between the rooms. Scheduled surgeries were re-routed and<br />

nurses extended the work day as needed to keep the schedule going and<br />

to avoid delays during construction. “The commitment and efficiency of<br />

OR nurses meant a savings of 189 percent in construction program costs,”<br />

he said.<br />

The new operating rooms are streamlined for optimal use. Supplies such<br />

as gloves are located in the same place in each room; arthroscopy tables<br />

have a consistent setup and the technical and implant rooms are opti-<br />

mally organized. A central documentation and control area in each OR<br />

has three computers. Controls for lights, cameras and pumps are within<br />

easy reach of the circulating nurse. Up to one additional joint procedure<br />

can be accommodated per day per room.<br />

“These ORs are now coherent, properly functioning workspaces,” said<br />

Dr. Schaffer. “The future of the Orthopaedic OR is very bright.”<br />

Metrics used in Developing<br />

Plans and Processes for the<br />

OR of the Future:<br />

• Increase efficiency and productivity<br />

of the surgeons, OR staff and hospital<br />

support personnel<br />

• Improve patient outcomes<br />

• Decrease pain<br />

• Restore function<br />

• Avoid complications<br />

• Increase satisfaction<br />

• Provide greater value to society<br />

7TH ANNuAL ORTHOPAeDICS: exCeLLeNCe THROugH eDuCATION CONFeReNCe


7TH ANNuAL ORTHOPAeDICS: exCeLLeNCe THROugH eDuCATION CONFeReNCe<br />

Risk Management: Staying out of a Courtroom<br />

Vicki Bokar, CPHRM | Director of <strong>Clinic</strong>al Risk Management at <strong>Cleveland</strong> <strong>Clinic</strong><br />

Orthopaedic surgery ranks among the top five specialties in terms of being named most frequently in malpractice<br />

claims. Nationally, some of these claims have resulted in large settlements, including a $7.5 million<br />

settlement for failure to diagnose Compartment Syndrome, and a $16.1 million settlement for failure to diagnose<br />

lower leg thrombosis that resulted in the death of a young patient. Surgeons and physicians aren’t the<br />

sole targets. One claim was targeted toward a nurse who inadvertently used IV tubing that was not sterile.<br />

The most common allegations in orthopaedic claims include:<br />

• Improper performance of surgery<br />

• Improper management or judgment<br />

• Failure or delay in diagnosis or treatment<br />

• Postoperative complications<br />

• Infections<br />

• Complications under casts<br />

• Wrong surgery<br />

Informed consent issues are often tagged onto the primary claim.<br />

Nurses, physicians and other practitioners play a role in every<br />

single situation listed above. Thus, each member of the team can<br />

take steps to avoid malpractice claims. Don’t expect that certain<br />

diagnoses or complications will present with textbook signs and<br />

symptoms because the patient’s presentation may be atypical.<br />

Unless you remember this, you may inadvertently miss important<br />

subtle clues that should be communicated to a physician.<br />

Observe and listen carefully to the patient. Limit distractions in<br />

your clinical practice and you will minimize your risk of making<br />

an error. Internal systems should be adequate and effective,<br />

such as tickler systems to assure that important test results are<br />

reviewed and reported in a timely manner. Ensure that every<br />

patient has one healthcare professional coordinating the plan<br />

of care wherever possible, particularly in the outpatient setting.<br />

This can help prevent things from “falling through the cracks.”<br />

Avoid disagreements with colleagues and/or making inappropriate<br />

comments within hearing of patients or families.<br />

Do not jump to conclusions or speculate when an event<br />

occurs. You may not have the whole story at the time.<br />

Introduce residents as members of the healthcare team to<br />

avoid additional risks to hospitals with teaching programs.<br />

Be aware that diagnostic errors often occur on weekends or<br />

holidays, so communication and handoffs must be thorough<br />

and complete. Don’t rule out a problem without sufficient<br />

evidence to support that decision.<br />

Proper documentation should reference only information<br />

related to patient care. Include every phone call, care-related<br />

activity (including patient response) and any instructions provided<br />

to patients. Date and time each note, avoid late entries<br />

and never, ever alter a medical record. Review the documentation<br />

of others to assure that you know all pertinent information<br />

on your patient. Beware of clicking on the wrong menu item<br />

from electronic medical record’s drop down menu.<br />

Patients sue primarily because their surgical outcomes do<br />

not meet their expectations. Prior to surgery, provide patients<br />

with written educational materials about their procedure and<br />

ensure they have realistic expectations. These materials may<br />

supplement the consent process and help patients to better<br />

understand potential risks and benefits. Inform surgeons if<br />

the patient has unrealistic expectations and/or does not seem<br />

to understand what was discussed during the consent process.<br />

Departure from the standard of care is one of the elements<br />

that must be proven in a malpractice case, so educate<br />

yourself regarding best practices. Nurses on a particular<br />

unit might want to identify their 15 best safety practices and<br />

ensure through ongoing monitoring that everyone follows<br />

them without deviation. Coach one another. Repeat back everything<br />

someone says to you. Know and follow the Universal<br />

Protocol. Wash your hands before and after patient care.<br />

If you remain vigilant and conscientious in your delivery of<br />

patient care at all times, you will have little reason to worry<br />

about a malpractice lawsuit.<br />

E-mail comments to bokarv@ccf.org.<br />

Rekindling the Spirit<br />

Scott Sheperd, Ph.D., a nationally known speaker and<br />

author, invited participants to examine beliefs about stress<br />

and to rekindle their passion.<br />

“Adults whine all the time,” Dr. Sheperd said. “When someone<br />

whines at lunch – don’t you try to top them with your own sad story?”<br />

The audience erupted in laughter.<br />

Through humor and targeted examples, Dr. Sheperd challenged participants<br />

to stop using the word stress. “Words have power,” he said.<br />

“They don’t just describe a situation, they create it.”<br />

Marriage, divorce, job changes and moves are not stressful at all, he<br />

said. Neither are holidays. “We bring the meaning to the events of our<br />

lives. There are no stressful meetings, jobs or days. Stress is not a fact,<br />

but an opinion,” he said.<br />

He wondered aloud why we let other people determine our mood.<br />

“We can choose to be joyful and peaceful. Yet, we give away our personal<br />

power. We avoid responsibility for our lives and pass the buck every<br />

chance we get.”<br />

“I’m a big believer in the power of the human spirit,” he said. “Decide<br />

that as long as you aren’t dead, you will choose to be alive.”<br />

Scott Sheperd, Ph.D.<br />

To Reclaim Personal Power<br />

• Become aware of your attitude.<br />

• Forgive.<br />

• Think “Rainbows Happen.”<br />

• Stop talking like a victim.<br />

• Don’t let routines become ruts.<br />

“The only difference between ruts<br />

and graves is the depth.”<br />

• Make small changes and follow through.<br />

• Don’t wish life away. (I wish it was<br />

summer, Friday, vacation . . .)<br />

• Slow down, feel the rhythm of being alive.<br />

• Make every day a good day.<br />

• Be with people you love and care about.<br />

• Watch your words – they have power<br />

to create.<br />

• Do something every day that makes<br />

you feel passionate about life.<br />

• Every night, ask yourself how you handled<br />

the day. If you handled it poorly,<br />

resolve to change your mind, which<br />

takes courage.<br />

7TH ANNuAL ORTHOPAeDICS: exCeLLeNCe THROugH eDuCATION CONFeReNCe


26TH ANNuAL DIMeNSIONS IN CARDIAC CARe CONFeReNCe<br />

In its 26th year, the Dimensions in Cardiac Care nursing conference was a unique academic event<br />

designed to provide the latest trends in patient management and technology. The event was held April<br />

15-17 at the InterContinental Hotel and Bank of America Conference Center on <strong>Cleveland</strong> <strong>Clinic</strong>’s<br />

main campus with the purpose of providing the nursing professional with a national forum to share<br />

knowledge and information regarding the care of the cardiac patient. Nurses representing interventional<br />

cardiology, cardiovascular medicine, cardiothoracic surgery and transplantation attended the<br />

event co-chaired by Nancy Albert, PhD, CCNS, CCRN, CNA; Kelly Hancock, BSN, RN and Kathleen<br />

Tripepi-Bova, MSN, RN, CCNS, CCRN.<br />

Rearranging the gI Tract: esophageal Surgeries<br />

Kathleen Tripepi-Bova, MSN, RN, CCNS, CCRN | Thoracic Surgery, Medical Cardiology and Transplant<br />

Though esophageal cancer is not very common, adenocarcinoma of the esophagus is the type most commonly<br />

seen in the united States. For those patients who are candidates for surgical resection of esophageal cancer,<br />

an esophagogastrectomy may be performed. In this procedure, the majority of the esophagus and a portion of<br />

the stomach are removed, and the now tubular stomach is brought up into the chest and is reconnected to the<br />

remnant esophagus in order to sustain function.<br />

Unfortunately, adenocarcinoma has no symptoms and is<br />

rarely diagnosed until the tumor blocks about 75 percent<br />

of the esophagus, causing dysphagia. Such late detection<br />

means a 5-year survival of only five to 20 percent.<br />

One diagnostic strategy occurs with patients who have signs and<br />

symptoms of GERD (gastric esophageal reflux disease). These<br />

people are susceptive to a condition called Barrett’s esophagus,<br />

which may become adenocarcinoma of the esophagus. Regular<br />

GI surveillance identifies the cancer in its earliest stages before<br />

it can spread outward from esophageal lining to lymph nodes.<br />

Esophageal ultrasound plays a key role in the clinical staging of<br />

esophageal cancer. It is an outpatient procedure that looks at tumor<br />

depth and proximal lymph node involvement of esophageal<br />

cancer. This is very helpful in determining treatment strategies.<br />

Just what is involved in the esophagectomy varies with where<br />

the tumor is and what alternate conduits are available for use.<br />

The most commonly used alternate conduit is the stomach,<br />

which is remade into the tube that is connected to the remaining<br />

portion of the esophagus.<br />

If the stomach is not available, the jejunum, (Rous-En-Y) or<br />

midsection of the small intestine, is used. The duodenum<br />

(upper section) is avoided because of its attachments to the<br />

pancreas and biliary sytme. If neither of these options is<br />

available, the colon may be used (colonic interposition).<br />

Risk of complications after esophagectomy are increased by<br />

the fact that the GI tract is not a sterile environment. Risk of<br />

chylothorax is as high as 60 percent, and treatment requires<br />

a no-fat diet. However, a new procedure, a lymphangiogram,<br />

allows for identification of the area of leak so that the leak can<br />

be identified and sealed off.<br />

Despite ongoing advances, esophageal surgeries remain<br />

complex procedures with significant mortality and morbidity.<br />

Best results are obtained in specialized medical centers with<br />

experienced nursing care, as nurses usually identify postoperative<br />

problems first.<br />

E-mail comments to tripepk@ccf.org.<br />

Can We Reverse Coronary Artery Disease?<br />

Steven Nissen, M.D., Chairman of <strong>Cleveland</strong> <strong>Clinic</strong>’s Department of Cardiovascular<br />

Medicine, was one of the keynote speakers at the Dimensions in Cardiac Care<br />

Conference. In his speech, entitled “Can We Reverse Coronary Artery Disease?,”<br />

Dr. Nissen talked about how, despite ongoing good efforts, coronary artery disease<br />

remains a leading cause of death among men and women.<br />

He explained that for many years CAD was believed to be a disease of lumen narrowing, but<br />

recent evidence has shown this to be otherwise. The real problem, as revealed by intravascular<br />

ultrasound, is the accumulation of atherosclerotic plaque in the vessel walls. As the plaque<br />

builds up, it leads to outward displacement of the vessel wall, with the plaque accumulating<br />

for years or even decades before it starts to occlude the vessel and show up on an angiogram.<br />

So plaque is the ‘tip of the iceberg’ of coronary disease, Dr. Nissen said, with the vast majority of it,<br />

some 99 percent, hidden from view. Yet, to effectively treat CAD, all of the hidden plaque needs to<br />

be treated.<br />

Many treatment efforts have been focused on lowering cholesterol, particularly LDL levels, using<br />

statins to get LDL down to 110 mg/dL in order to slow disease progression. But, Dr. Nissen said, the<br />

question remains as to whether disease progression could be halted or reversed if the levels were<br />

pushed even lower.<br />

Evidence from clinical studies (the Reversal Trial and the Prove IT trial) showed this could be done<br />

if LDL was lowered to 70 mg/dL. It also showed that the lower LDL was driven, the more disease<br />

progression was retarded.<br />

These studies had another important finding<br />

– that aggressively lowering LDL also pushes<br />

down levels of C-reactive protein, a marker of<br />

inflammation. Statins appear to play a dual,<br />

helpful role, with each role apparently independent<br />

of the other.<br />

Dr. Nissen said some of the latest studies<br />

are looking at raising HDL, lowering blood<br />

pressure, or using even more potent statins<br />

to reduce plaque volume. In that last regard,<br />

there has been some exciting early evidence.<br />

In a study lasting only 24 months (the Asteroid<br />

trial), investigators were able to reduce plaque<br />

levels by nearly 7 percent by lowering LDL to<br />

60 mg/dL.<br />

Over the next decade methods will be developed<br />

for early diagnosis of CAD, while the<br />

plaque is still developing, Dr. Nissen said.<br />

Better tools for moderating LDL, HDL, inflammation<br />

and high blood pressure also should<br />

be available.<br />

Steven Nissen, M.D.<br />

26TH ANNuAL DIMeNSIONS IN CARDIAC CARe CONFeReNCe


26TH ANNuAL DIMeNSIONS IN CARDIAC CARe CONFeReNCe<br />

Advances in Cardiac Imaging<br />

Scott D. Flamm, M.D. | Head of Cardiovascular Imaging, Department of Radiology, <strong>Cleveland</strong> <strong>Clinic</strong><br />

The application of MRI and CT cardiac imaging to<br />

clinical practice continues to evolve in exciting ways.<br />

Today, MRI is not only the gold standard for evaluating left<br />

ventricular function, it also is used to assess valve function<br />

and myocardial ischemia and viability. It is a noninvasive,<br />

non-ionizing, nontoxic approach that delivers high-resolution<br />

images with detailed information on both heart morphology<br />

and function. The main restrictions to its use include the presence<br />

of pacemakers, ICDS and intracranial aneurysm clips,<br />

and large body habitus.<br />

Advances in CT technology, particularly the advent of multidetector<br />

CT, has greatly broadened its use in cardiac assessment.<br />

Rapid patient throughput (up to 8 patients per hour)<br />

and improved image resolution (down to 0.5 mm) means it<br />

can now provide functional as well as structural feedback. Ionizing<br />

radiation remains the main limit to wider use; a 64-slice<br />

CT of the coronary arteries can provide the equivalent radiation<br />

dose of 450 to 600 chest X-rays or more.<br />

Diuresis in Heart Failure<br />

Nancy M. Albert, Ph.D, CCNS, CCRN, CNA | Director, <strong>Nursing</strong> Research and Innovation, <strong>Cleveland</strong> <strong>Clinic</strong><br />

We need a better way to measure and monitor hemodynamic<br />

congestion. Some internal monitoring devices that are part<br />

of an implantable cardioverter-defibrillator (ICD) provide<br />

additional information to track patient status. They indicate<br />

if there’s been a new bout of atrial fibrillation, look at AT/AF<br />

ventricular rate during the day and night, provide heart rate<br />

variability data, and track patient activity over time.<br />

One company’s internal monitoring ICD device provides a<br />

trend of internal left chest impedance cardiography. Because<br />

air offers greater resistance to electrical flow than water, a<br />

high reading means the patient is dry and a low reading tells<br />

us the patient is wet. The device is always on, eliminating the<br />

need for patient adherence, and data can be retrieved from any<br />

remote computer. While valuable data is obtained, this still<br />

provides just one part of the picture.<br />

Unlike traditional diuretics, which increase risk of mortality<br />

(by 37 percent) even as they improve symptoms, new drugs may<br />

The newer CTs are now as much a functional as a morphological<br />

tool as they convert two-dimensional scans into 3-D renderings.<br />

Such data allows us to reconstruct the beating of the left<br />

ventricle and yields quantitative data on LV function on par<br />

with echocardiography and MRI. The improved resolution of<br />

CT images makes it an important tool in planning valve procedures,<br />

as well as a postoperative check on placement. Despite<br />

the growing use of CT in cardiac imaging, the role of MRI has not<br />

diminished, but evolved. We are developing new ways to look at<br />

the aorta, both spatially and temporally, creating visualizations of<br />

valve function and turbulence, throughout systole and diastole.<br />

We are now performing stress perfusion protocols, and with<br />

newer contrast materials, that enable us to distinguish between<br />

reversible and irreversible areas of myocardial damage.<br />

A new type of MRI scan known as “delayed-enhancement”<br />

magnetic resonance imaging has a spatial resolution that is<br />

5-10 times better than NMR or SPECT, and allows us to distinguish<br />

between heart muscle that is healthy and muscle that is<br />

dead. This type of study can be performed in less than an hour<br />

and with no ionizing radiation.<br />

Hemodynamic congestion is the No. 1 reason for the rehospitalization of patients with heart failure. Yet such<br />

congestion can be difficult to diagnose, which means that, too often, patients with decompensated heart failure<br />

may be sent home in a sub-clinical congested state, raising the risk of future rehospitalization.<br />

help reduce volume overload in other ways. One is an inhibitor<br />

of the anti-diuretic hormone – arginine vasopressin. Vasopressin<br />

is a potent vasoconstrictor that regulates water and sodium<br />

reabsorption. Studies of this new drug show that those taking<br />

it, compared to placebo, had greater urine ouput and better<br />

normalization of serum sodium from baseline to discharge.<br />

Selective A1 adenosine receptor blockers have a direct impact<br />

on glomerular filtration rate, helping patients shed a bit more<br />

urine, and seem to provide optimal diuresis when used in<br />

combination with furosemide.<br />

Ultrafiltration, while not new, is an area of active research in<br />

patients with heart failure. Most trials are small, but show<br />

that ultrafiltration is a safe procedure and, compared to<br />

those patients receiving standard treatment, it decreased<br />

time to rehospitalization, days of rehospitalization and<br />

length of stay when hospitalized.<br />

E-mail comments to albertn@ccf.org.<br />

Valvular Heart Disease<br />

Deborah Klein, MSN, RN, CCRN, CS | Cardiac ICu and Heart Failure Special Care unit<br />

Through age and disease, heart valves that once<br />

opened like clockwork can become regurgitant,<br />

incompetent or stenotic, and generally fail to close<br />

completely. The types of possible dysfunction are<br />

several, as are the treatment options.<br />

Sometimes infective endocarditis can cause such valve<br />

problems, with the infection due to IV drug use, staph aureus<br />

migrating along a catheter line or a prosthetic heart valve. It<br />

presents as a rapidly developing high fever, with profound<br />

chills and sweats and requires a blood culture, physical exam<br />

findings and echocardiography to confirm diagnosis. Since<br />

it has such a high mortality rate (25 percent among general<br />

population, and 40-70 percent for those 70 and older), proper<br />

medical management is a must. However, this requires identifying<br />

the source of the infection. Surgery may be indicated if<br />

hemodynamic instability develops, fever persists and there is<br />

evidence of valvular abscess or system emboli.<br />

The gradual buildup of lipid deposits on valve leaflets leads to<br />

calcification, impaired leaflet movement and a narrowing of<br />

the orifice, known as stenosis. Narrowing of the aortic valve<br />

(AV) orifice restricts blood flow and poses a burden on the left<br />

ventricle, leading to increased ventricular wall thickness and<br />

dysfunctional hemodynamics. Aortic stenosis can present as<br />

dizziness, syncope after exercise, chest pain, atrial fibrillation,<br />

ventricular fibrillation or ventricular tachycardia. Diagnostic<br />

scans are likely to show left ventricular (LV) enlargement,<br />

thickened leaflets and a significantly reduced AV area. Medical<br />

management may include diuretics, reduced dietary sodium,<br />

avoidance of vigorous activity as well as beta blockers, statins<br />

and vasodilators.<br />

Sometimes endocarditis, calcification or aortic root dilation<br />

can cause aortic valve leaflets to incompletely close, allowing<br />

backflow into the left ventricle known as aortic regurgitation<br />

(AR). It also puts hemodynamic stress on the LV. In acute cases,<br />

Deborah Klein, MSN, RN, CCRN, CS<br />

it presents as a sharp rise in LV and left atrial (LA) pressures,<br />

pulmonary edema and acute heart failure. With more chronic<br />

AR, there is left-sided heart failure over time. Once confirmed<br />

by echocardiogram, management may include a vasodilator<br />

and nifedipine if asymptomatic. Beta blockers are avoided since<br />

they lengthen diastole. Vasodilators can be given to slow LV dilation.<br />

Valve replacement is an option if management fails.<br />

Stenosis and regurgitation also occurs to the mitral valves. In<br />

mitral stenosis, there is LA hypertrophy, pulmonary hypertension<br />

and development of atrial fibrillation, since hypertrophy<br />

stretches the atrial conduction fibers. The expanded LA can<br />

also cause hoarseness if it compresses the laryngeal nerve. To<br />

manage stenosis and pulmonary congestion, diuretics and<br />

beta blockers are given; to treat atrial fibrillation, digoxin,<br />

calcium channel blockers and anticoagulant may be used. Surgical<br />

options range from a balloon valvuloplasty, to valvotomy,<br />

to MV repair or replacement.<br />

With mitral regurgitation, various drugs help reduce the leakage<br />

of blood (afterload) into the LA, including nipride, ACE-I, nitrates<br />

and hydralazine. Valve repair or replacement is also an option.<br />

E-mail comments to kleind@ccf.org.<br />

26TH ANNuAL DIMeNSIONS IN CARDIAC CARe CONFeReNCe


22<br />

<strong>Notable</strong> <strong>Nursing</strong> clevelandclinic.org/nursing<br />

<strong>Cleveland</strong> <strong>Clinic</strong> <strong>Nursing</strong> News<br />

PRESENTATIONS<br />

AORN 54th Congress of the Orange<br />

County Convention Center<br />

March 2007 | orlando, Florida<br />

Making a Difference Through Research<br />

Siedlecki SL, PhD, RN<br />

AORN 54th Congress of the Orange<br />

County Convention Center<br />

March 2007 | orlando, Florida<br />

Poster Presentation: Making Research Reality<br />

Siedlecki SL, PhD, RN<br />

Preventative Cardiology Nurses<br />

Association Annual Symposium<br />

April 2007 | Minneapolis, Minnesota<br />

Poster Presentation: Heart Failure<br />

Knowledge: What’s Race Go To Do With It?<br />

Albert NM, PhD, CCNS, CCRN, CAN<br />

Trochelman K, MSN, RN<br />

Howey K, MS<br />

10th Congress of Society<br />

of Chest Pain Centers<br />

April 2007 | Nashville, Tennessee<br />

Case based treatment – Things to do right<br />

and what not to do wrong<br />

Albert NM, PhD, CCNS, CCRN, CNA<br />

Cardiac Surgery Symposium<br />

April 2007 | lima, ohio<br />

Advances in Critical Care <strong>Nursing</strong><br />

Hill K, MSN, RN, CCNS-CSC, CNS<br />

33rd Annual Critical Care Update<br />

April 2007 | las vegas, Nevada<br />

Anatomically Correct: How Cardiac Anatomy<br />

Impacts the Postoperative Course<br />

5 Things I Wish I Knew About Chest Pain<br />

Hill K, MSN, RN, CCNS-CSC, CNS<br />

Northeast Ohio Case Management<br />

Network Annual Conference<br />

April 2007 | <strong>Cleveland</strong>, ohio<br />

Ethics, Case Managers, and Planning Ahead<br />

Hill K, MSN, RN, CCNS-CSC, CNS<br />

Dimensions in Cardiac Care 2007<br />

April 2007 | <strong>Cleveland</strong>, ohio<br />

- Case Studies in Heart Failure<br />

- Valvular Heart Disease<br />

- 12 Lead ECG Course<br />

- So You want to be an APN<br />

Klein D, MSN, RN, CCRN, CS, CNS<br />

Ohio Consortium of<br />

<strong>Nursing</strong> Learning Labs<br />

April 2007 | Findlay, ohio<br />

A New Menu for Skills Lab Practicum<br />

Price K, BSN, RN<br />

Midwest Political Science<br />

Association Meeting<br />

April 2007 | Chicago, illinois<br />

Medicaid Tele-Reimbursement Policy:<br />

Explaining State Innovation<br />

Schmeida M, PhD, MSN, RN, CNS<br />

Pediatric Endocrine<br />

Nurses Society Conference<br />

April 2007 | Portland, oregon<br />

APN Case Study: Growth Failure in<br />

Patient with Down’s Syndrome,<br />

Hypothyroidism and Type 1 Diabetes<br />

Switzer C, MSN, RN, CPNP, CDE, NP<br />

Challenges in Cardiology<br />

Dar Al Fouad hospital<br />

May 2007 | 6th october City, Egypt<br />

- <strong>Clinic</strong>al Management of Heart Failure<br />

- Drugs Used for Heart Failure<br />

- The Importance of Self-Care in<br />

Managing Heart Failure<br />

Albert NM, PhD, CCNS, CCRN, CNA<br />

Heart Failure State of Science<br />

Conference American Heart<br />

Association Council of<br />

Cardiovascular <strong>Nursing</strong><br />

May 2007 | Washington, D.C.<br />

State of <strong>Clinic</strong>al Practice<br />

Albert NM, PhD, CCNS, CCRN, CNA<br />

National Teaching Institute<br />

and Critical Care Exposition<br />

May 2007 | Atlanta, georgia<br />

Beyond the Horizon: Drug and Mechanical<br />

Diuresis in Heart Failure<br />

Albert NM, PhD, CCNS, CCRN, CNA<br />

National Teaching Institute and<br />

Critical Care Exposition<br />

May 2007 | Atlanta, georgia<br />

Issues in Heart Failure: Management<br />

Adherence and Polypharmacy<br />

Albert NM, PhD, CCNS, CCRN, CNA<br />

American Transplant Congress<br />

May 2007 | San Francisco, California<br />

Cardiovascular Disease in<br />

Solid Organ Transplantation<br />

Hoercher KJ, RN, Director,<br />

Kaufman Center for Heart Failure<br />

American Geriatric<br />

Society Conference<br />

May 2007 | Seattle, Washington<br />

Poster Presentation: Moving Forward by<br />

Looking Back: A Proactive Reminiscence<br />

Program for Depressed Elderly<br />

Simon J, BSN, RN, Rader E, Marrie K, MSN,<br />

RN, Campbell J, M.D.<br />

clevelandclinic.org/nursing Fall 2007<br />

3rd Annual Meeting of the American<br />

Association of Heart Failure Nurses<br />

Developing the Science of Heart<br />

Failure <strong>Nursing</strong><br />

June 2007 | San Diego, California<br />

- Research: Understanding It and Applying<br />

It to Practice<br />

- The Ins and Outs of Publishing<br />

Albert NM, PhD, CCNS, CCRN, CNA<br />

Society for Vascular<br />

Medicine and Biology<br />

June 2007 | Baltimore, Maryland<br />

Sublingual Administration of Warfarin:<br />

A Novel Form of Delivery<br />

Batke-Hastings S, MSN, CNP, MBA<br />

Carman TL, M.D.<br />

Society for Vascular Medicine<br />

and Biology’s 18th Annual<br />

Scientific Sessions<br />

June 2007 | Baltimore, Maryland<br />

Poster Presentation: Sublingual Administration<br />

of Warfarin: A Novel Form of Delivery<br />

Batke-Hastings S, MSN, CNP, MBA<br />

5th Annual Conference of State<br />

<strong>Nursing</strong> Workforce Centers<br />

June 2007 | San Francisco, California<br />

The Other Shortage<br />

Dumpe ML, PhD, MS, RN<br />

Kavanagh J, MSN, RN<br />

Western Thoracic Surgical Association<br />

June 2007 | Santa Ana Pueblo, New Mexico<br />

Prognosis of Patients Removed from a Transplant<br />

Waiting List for Medical Improvement:<br />

Implications for Organ Allocation and<br />

Transplantation in Status 2 Patients<br />

Discussant: Robbins RC, M.D., Chairman,<br />

Cardiovascular Surgery, Stanford University<br />

School of Medicine<br />

Presenter: Hoercher KJ, RN, Director,<br />

Kaufman Center for Heart Failure<br />

Scholarship of Teaching and Learning<br />

(SoTL) in <strong>Nursing</strong> Conference<br />

August 2007 | Cincinnati, ohio<br />

CNS Student Competencies in Outcomes<br />

Planning and Evaluation: Curricular<br />

Considerations and Exemplars<br />

Canfield C, MSN, RN, CNS, Coughlin<br />

R, MSN, RN, CNS, Jacobson A, PhD, RN,<br />

Jacobson K, MSN, RN, CCNS, Ludwick R,<br />

PhD, RN.C, CNS, Rock R, MSN, RN, CCNS,<br />

Soat M, MSN, RN, CCNS, Solomon D, MSN,<br />

RN, CNS<br />

Heart Failure Society of America<br />

September, 2007 | Washington, D.C.<br />

Expert Panel: Case Discussion in Heart Failure<br />

Hoercher KJ, RN, Director, Kaufman<br />

Center for Heart Failure<br />

PuBLICATIONS<br />

Albert NM<br />

Non-ST-Segment Elevation Acute<br />

Coronary Syndromes: Treatment<br />

Guidelines for the Nurse Practitioner.<br />

Journal of the American Association<br />

of Nurse Practitioners.<br />

2007;19:277-289.<br />

Fonarow GC, Yancy CW, Albert NM,<br />

Curtis AB, Stough WG, Gheorghiade<br />

M, Heywood JT, Mehra M, O’Connor<br />

CM, Reynolds D, Walsh MN.<br />

Improving the Use of Evidence-based<br />

heart Failure Therapies in the outpatient<br />

Setting: The IMPROVE HF Performance<br />

improvement Registry.<br />

American Heart Journal.<br />

2007;doi:10.1016/j.ahj.2007.03.030<br />

Albert NM, Fonarow G, Abraham W,<br />

Chiswell K, Stough WG, Gheorghiade<br />

M, Greenberg BH, O’Connor CM,<br />

Sun JL, Yancy CW, Young JB.<br />

Predictors of Delivery of Hospital-based<br />

heart Failure Patient Education: A Report<br />

from OPTIMIZE-HF.<br />

Journal of Cardiac Failure.<br />

2007;13:189-198<br />

Gheorghiade M, Abraham WT,<br />

Albert NM, Stough WG, Greenberg BH,<br />

O’Connor CM, Pieper K, She L,<br />

Yancy C, Young JB, Fonarow GC.<br />

Relationship Between Admission Serum Sodium<br />

Concentration and <strong>Clinic</strong>al outcomes<br />

in Patients Hospitalized for Heart Failure:<br />

An Analysis From OPTIMIZE-HF Registry.<br />

European Journal of Heart Failure.<br />

2007;doi:10.1093/eurheartj/ehl542<br />

Albert NM, Zeller R.<br />

Development and Testing of the Survey<br />

of Illness Beliefs in Heart Failure Tool.<br />

Progress in Cardiovascular <strong>Nursing</strong>.<br />

2007;22:63-71<br />

Coughlin RM<br />

Recognizing ventricular Arrhythmias and<br />

Preventing Sudden Cardiac Death.<br />

American Nurse Today.<br />

2007;2(5):38-44<br />

Dumpe ML, Kanyok N, Hill K<br />

Use of an Automated Learning<br />

Management System to validate<br />

Annual <strong>Nursing</strong> Competencies.<br />

Journal for Nurses in Staff Development.<br />

2007;6<br />

Hill K<br />

Contributor and Consultant.<br />

ECG Strip Ease.<br />

Philadelphia: Lippincott, Williams,<br />

and Wilkins, Inc. 2006.<br />

Hill K<br />

The Ps and Qs (and RSTs) of Assessing<br />

and Differentiating Chest Pain.<br />

Mosby’s <strong>Nursing</strong> Consultant.<br />

St. Louis: Elsevier, Inc. April 2007.<br />

www.nursingconsult.com/das/stat/<br />

view/69433923-2/cup.<br />

Bhudia SK, McCarthy PM, Kumpati<br />

GS, Helou J, Hoercher KJ, Rajeswaran<br />

J, Blackstone EH.<br />

Improved Outcomes After Aortic Valve Surgery<br />

for Chronic Aortic Regurgitation With<br />

Severe Left Ventricular Dysfunction.<br />

Journal of the American College of Cardiology.<br />

2007;49:1465-71<br />

Sharma MS, Hoercher KJ,<br />

Starling RC, Alster JM, Deglurkar I,<br />

Blackstone EH, Smedira NG.<br />

Seeing the Future: Strategic Decision<br />

Support for Heart Transplant.<br />

Journal of Heart and Lung Transplantation.<br />

2007;26(Supplement, February 2007):S209<br />

Magyer D, Smedira NG, Hoercher KJ,<br />

Navia JL, Mihaljevic T, Taylor DO,<br />

Starling RC, Gonzalez-Stawinski.<br />

Outcomes of Female Heart Transplant<br />

Recipients Bridged to Transplantation with<br />

a ventricular Assist Device.<br />

Journal of Heart and Lung Transplantation.<br />

2007;26(Supplement, February 2007):S89<br />

Smedira NG, Hoercher KJ,<br />

Feng J, Klingman L, Starling RC,<br />

Blackstone EH.<br />

Transplant Should Not Be Delayed While<br />

Awaiting Functional Recovery in Patients<br />

on Mechanical Circulatory Support.<br />

Journal of Thoracic and<br />

Cardiovascular Surgery.<br />

2007 (in press)<br />

Klein DG<br />

From Novice to Expert: <strong>Clinic</strong>al Nurse<br />

Specialist Competencies<br />

Acute and Critical Care <strong>Clinic</strong>al Nurse<br />

Specialist: Synergy for Best Practices<br />

Philadelphia, PA: Saunders (Elsevier); 2007.<br />

23


24<br />

<strong>Notable</strong> <strong>Nursing</strong> clevelandclinic.org/nursing<br />

AWARDS<br />

Nancy Albert, PhD, CCNS, CCRN, CNA<br />

Inductee, American College of<br />

Critical Care Medicine<br />

Society of Critical Care Medicine<br />

Nancy Latza, RN<br />

Certification<br />

Certified Registered Nurse Infusion<br />

(CRNI) examination<br />

Cheryl Switzer, MSN, RN, CPNP, CDE<br />

Kathy Bielek, BSN, RN, CPON<br />

Barbara Donaho Distinguished<br />

Leadership in Learning Award<br />

Kent State University<br />

Rose Vamos, ENA<br />

Class of 2007 Valedictorian<br />

<strong>Cleveland</strong> State University<br />

3RD ANNuAL NuRSINg ReSeARCH CONFeReNCe<br />

Nancy Albert, PhD, CCNS, CCRN, CNA<br />

Chair of the Science Sub-Committee for<br />

Advanced Heart Disease Taskforce<br />

Council of Cardiovascular <strong>Nursing</strong> of<br />

the American Heart Association<br />

Betty Ching, MSN, RN<br />

Secretary, Board of Trustees<br />

Heart Rhythm Society<br />

Betty Ching, MS, RN<br />

Invited Chair and Faculty<br />

28th Annual Scientific Session of<br />

the Heart Rhythm Society<br />

May 2007 | Denver, Colorado<br />

Susan Curtis, MSN, RN, CCRP<br />

Chair, Northeast Ohio Local Chapter<br />

The Society of <strong>Clinic</strong>al Research Associates<br />

APPOINTMENTS<br />

Paul Egan, MS, RN<br />

Invited Faculty<br />

28th Annual Scientific Session of<br />

the Heart Rhythm Society<br />

May 2007 | Denver, Colorado<br />

Georgina Rodgers, BSN, RN, OCN<br />

Review Board Appointment<br />

<strong>Clinic</strong>al Journal of Oncology <strong>Nursing</strong><br />

Mary Schmeida, PhD, RN, MSN, CNS<br />

Chair, National Panel on<br />

Implementing Health Policy<br />

Midwest Political Science Association<br />

April 2007<br />

Cheryl Switzer, MSN, RN, CPNP, CDE<br />

Treasurer<br />

Pediatric Endocrinology <strong>Nursing</strong> Society<br />

Making <strong>Nursing</strong> Research a Reality:<br />

Perils and Practical Solutions<br />

Leah Curtin, DSc, RN, clinical professor<br />

of nursing at the university of Cincinnati<br />

College of <strong>Nursing</strong> and Health, set the<br />

tone for the 3rd annual <strong>Nursing</strong> Research<br />

Conference May 10 with her keynote<br />

address, “The Metaphysics of Health<br />

and Disease.”<br />

The purpose of the Department of <strong>Nursing</strong><br />

Innovation and Research’s conference was to<br />

encourage and inspire registered nurses to par-<br />

ticipate in meaningful research. Curtin’s lively<br />

review of recent studies on the relationship of<br />

social, demographic and psychological factors<br />

to health and disease provided fertile ground for<br />

new research.<br />

“Research in this field, dating back to the 1970s,<br />

demonstrates that social conditions determine<br />

an individual’s risk of disease and that an<br />

individual’s early life determines future health<br />

events,” Curtin explained.<br />

She traced the history of this concept by citing<br />

famous studies from each decade of research,<br />

including several recent papers that link early<br />

childhood nutrition and sensory stimulation to<br />

an individual’s ability to cope with stress and,<br />

ultimately, to adult health status.<br />

“Childhood influences determine coping skills,<br />

and early deficits cannot be overcome,” Curtin<br />

stated. “Those who are lacking in nutrition and<br />

social stimulation early in life have a vulnerability<br />

to disease.”<br />

She concluded by challenging nurses to consider<br />

the questions of what creates a healthy population<br />

and where health funding should be spent.<br />

“Knowing the impact of nutrition, low stress and<br />

social support on future health or illness, overlaid<br />

with the need to create a healthier population,<br />

we have to ask these questions,” Curtin<br />

stressed. “The opportunities for further research<br />

in this area are tremendous.”<br />

clevelandclinic.org/nursing Fall 2007<br />

Nurse of Note<br />

Debra Albert, RN, MBA, CNAA, believes in making<br />

the most of the professional opportunities that come<br />

her way. This attitude has been the impetus for her<br />

evolving career at <strong>Cleveland</strong> <strong>Clinic</strong> during the past<br />

20-plus years, and helped her progress from bedside<br />

nursing as a new graduate to her present position as<br />

Associate Chief <strong>Nursing</strong> Officer.<br />

As her own career path exemplifies, “<strong>Cleveland</strong> <strong>Clinic</strong> is a<br />

great organization where you can always count on new op-<br />

portunities,” Albert says. “We are always changing, leading<br />

to new and exciting opportunities for nurses at every level<br />

throughout the organization.”<br />

Mentoring Helped Her Move Forward<br />

Albert began at <strong>Cleveland</strong> <strong>Clinic</strong> as a BSN student from<br />

The University of Akron in 1986. She worked as an aid and<br />

then as a staff nurse on the internal medicine and geriatric<br />

unit for five years. In 1991,<br />

Albert’s nurse manager<br />

quote<br />

encouraged her to consider a<br />

promotion to assistant nurse<br />

manager and then mentored<br />

Albert for two years.<br />

Mentoring relationships like<br />

those she has experienced<br />

in her own career are an important<br />

element of nursing at<br />

<strong>Cleveland</strong> <strong>Clinic</strong>, Albert notes. “I personally owe my success<br />

to good nurse mentors, and we have many of them here. I tell<br />

nurses not to be afraid to reach out for help,” she says. “I stand<br />

on the shoulders of my predecessors, and hopefully, new<br />

nurse leaders will stand on mine.”<br />

After two years as an assistant nurse manager, Albert moved<br />

up to a position as nurse manager for Inpatient Rehabilitation<br />

and the Epilepsy Monitoring Unit. Coinciding with her<br />

promotion, she enrolled in a master’s of business administration<br />

program to expand her knowledge of the business side of<br />

healthcare. She completed her degree in 1997.<br />

A Career-Changing Opportunity<br />

In 1996 Albert was promoted to director of neuroscience and<br />

rehabilitation nursing, adding the neurology and neurosurgery<br />

units to her responsibilities. Without prior experience<br />

in the neurosciences, Albert says she was challenged daily to<br />

learn and expand her skill set.<br />

Debra Albert, RN, MBA, CNAA<br />

“We are always changing, leading to new<br />

and exciting opportunities for nurses at<br />

every level throughout the organization.”<br />

– Debra Albert, RN, MBA, CNAA<br />

“Early on, I had to prove myself to physicians who questioned<br />

my ability but who gradually came to respect me as a peer,”<br />

she comments. “Ultimately, this was probably the position in<br />

which I grew the most, personally and professionally.”<br />

Albert was named Director of Surgical and Post-Acute Care<br />

<strong>Nursing</strong> in 1998, followed by a promotion in 2000 to Vice Presi-<br />

dent for <strong>Nursing</strong>-Chief <strong>Nursing</strong> Executive at Euclid Hospital,<br />

an affiliate within the <strong>Cleveland</strong> <strong>Clinic</strong> Health System.<br />

This was a significant change,<br />

offering a different perspec-<br />

tive on nursing, Albert reflects.<br />

“It was a chance to see another<br />

facet of nursing where patient<br />

acuity and focus was different<br />

than here at main campus.”<br />

An Offer She Couldn’t Refuse<br />

When Chief <strong>Nursing</strong> Officer<br />

Claire Young, RN, MSN, MBA, called in January 2006 to recruit<br />

Albert to her current position, “I couldn’t refuse,” Albert says.<br />

“It was coming home. I grew up here personally and profession-<br />

ally, and I couldn’t turn it down.”<br />

Now pursuing a master’s degree in nursing, Albert balances<br />

her professional career, education and a family that includes a<br />

husband and two young sons. On all fronts, “I’m always thinking<br />

about what’s next, what can I do better,” she says.<br />

The same desire to look to the future also infuses <strong>Cleveland</strong><br />

<strong>Clinic</strong>, Albert says, and is one of the reasons she has found<br />

great satisfaction here. “This is a place where everyone is motivated<br />

to constantly improve and strive to discover how we can<br />

provide better patient care.”<br />

“If an individual wants a place to grow, this is it,” she says. “Anyone<br />

with a passion for nursing can accomplish great things here.”<br />

E-mail comments to albertd@ccf.org.<br />

25


Your Destination for <strong>Nursing</strong> Practice<br />

Save the Date: September 29, 2007<br />

<strong>Nursing</strong> Open House<br />

10 a.m. – 2 p.m.<br />

<strong>Cleveland</strong> <strong>Clinic</strong> Lerner Research Institute<br />

First Floor Commons Area<br />

Find your perfect match at <strong>Cleveland</strong> <strong>Clinic</strong>, and create the<br />

kind of nursing career that best suits your interests and needs.<br />

By attending our open house, you can:<br />

• Meet our leadership team and nursing staff<br />

• Interview with our nurse managers<br />

• Tour our exceptional facilities<br />

• Apply online for available positions<br />

To learn more about nursing opportunities or to register<br />

online, visit clevelandclinic.org/nursing.<br />

10th Annual Innovations in<br />

Neuroscience <strong>Nursing</strong> Conference<br />

October 4-6<br />

Intercontinental Hotel and<br />

Bank of America Conference Center<br />

<strong>Cleveland</strong>, Ohio<br />

For information or to register, visit clevelandclinic.org/nursing<br />

9th Annual Pain Management<br />

Conference for Nurses and Allied<br />

Healthcare Professionals<br />

October 6<br />

Executive Caterers at Landerhaven<br />

Mayfield Heights, Ohio<br />

For more information, visit clevelandclinic.org/painmanagement<br />

The <strong>Cleveland</strong> <strong>Clinic</strong> Foundation<br />

9500 euclid Avenue / W14<br />

<strong>Cleveland</strong>, OH 44195<br />

Weekend Immersion<br />

in <strong>Nursing</strong> Informatics<br />

October 26-27<br />

<strong>Cleveland</strong> <strong>Clinic</strong> Lyndhurst Campus<br />

Lyndhurst, Ohio<br />

To register, contact Stephanie Vargo at 216.445.4010<br />

or vargos2@ccf.org<br />

Dimensions in Cardiac Care<br />

March 9-11, 2008<br />

Intercontinental Hotel and<br />

Bank of America Conference Center<br />

<strong>Cleveland</strong>, Ohio<br />

For more information, contact Kathy Hill at hillk4@ccf.org<br />

Heart and Vascular<br />

Institute <strong>Nursing</strong> Internship<br />

<strong>Cleveland</strong> <strong>Clinic</strong> has created an internship program<br />

specifically designed to develop new graduates into the finest<br />

cardiac nurses in the nation.<br />

As an intern in one of the three areas offered – cardiothoracic,<br />

cardiac or transplant – you will work alongside some of the<br />

best nurses and physicians in the country and will be able to<br />

work with state-of-the-art therapies and treatments for a variety<br />

of severe heart-related conditions.<br />

Don’t miss out on this excellent opportunity to train in the<br />

nation’s leading hospital for cardiac care. Applications are<br />

available online at clevelandclinic.org/nursing and will be accepted<br />

through April 2008. For more information, please call<br />

216.297.7704.

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