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VISIONARY - Music Inc. Magazine

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<strong>Music</strong> retailers in Joplin, Mo., were<br />

devastated by a deadly tornado<br />

that blew through on May 22.<br />

Palen <strong>Music</strong> Center was one of the<br />

few fortunate enough to not sustain any<br />

structural damage. Its Joplin location<br />

reopened a week later — and garnered<br />

far more business than expected.<br />

“I thought it would be much slower<br />

coming back,” said Eric Matzat, president<br />

of Palen <strong>Music</strong>, which is headquartered<br />

in Springfield, Mo. “It certainly<br />

takes its toll whenever you miss a week<br />

of business. We’ve been surprised at the<br />

resilience of the Joplin community.”<br />

Due to main road closures by the<br />

National Guard, customers had limited<br />

access to the store. Palen’s staff<br />

used the closure period to assist with<br />

cleanup and reconstruction. The store<br />

also partnered with Convoy of Hope,<br />

which provides food to disaster-ravaged<br />

areas, to help customers in need and<br />

will be matching in-store donations<br />

toward the relief effort.<br />

“We felt it was in the best interest<br />

of the company and the community to<br />

be helping those that really needed the<br />

help,” said Greg Rosander, manager of<br />

Palen’s Joplin location. “Me and my<br />

crew, we were out with chain saws<br />

helping people remove trees and debris<br />

Joplin, Mo., after the<br />

May 22 tornado<br />

DISASTER RELIEF I BY HILARY BROWN<br />

TORNADO RAVAGES<br />

JOPLIN, MO., MUSIC<br />

COMMUNITY<br />

from their properties and just helping<br />

out wherever we could.”<br />

Other members of the music community<br />

were quick to assist in what<br />

Matzat called an “ongoing effort” to<br />

aid needy citizens. Area band directors<br />

have helped repair and replace<br />

damaged equipment, and local music<br />

students participated in cleanup and<br />

clothing drives.<br />

“Our staff and all of our students<br />

and teachers were saints,” Matzat said.<br />

“It’s going to take a long time for that<br />

community to get back to normal, but<br />

for them as a community to still see<br />

not only everybody rally together to<br />

rebuild better than before, there’s a<br />

lot of examples of music helping the<br />

community.”<br />

While Palen <strong>Music</strong> and nearby Ernie<br />

Williamson <strong>Music</strong> avoided severe<br />

damage, other dealers weren’t as lucky.<br />

Cool Guitars and Glory Days <strong>Music</strong>,<br />

two dealers located in Joplin’s older<br />

downtown area, were completely destroyed<br />

by the storm. Neither establishment<br />

could be reached for comment.<br />

Big Don’s <strong>Music</strong> City incurred partial<br />

damage, including a week of power loss.<br />

“Hundreds of people lost their lives<br />

and jobs,” Matzat said. “That’s certainly<br />

going to take a toll on the community.”<br />

The “How-To” church<br />

sound workshop in<br />

Full Compass’ studio<br />

FULL COMPASS I EVENT<br />

Full Compass<br />

Workshops<br />

Churches<br />

Full Compass Systems of Madison,<br />

Wis., hosted a “How-To”<br />

church sound workshop on April 30.<br />

Conducted by Fits & Starts Productions,<br />

the sold-out event brought<br />

house of worship sound volunteers<br />

and technicians to Full Compass’<br />

4,200-square-foot studio for eight<br />

hours of training. Led by professional<br />

sound engineer Mike Sokol, attendees<br />

received hands-on instruction<br />

using dedicated<br />

FC schools<br />

house of<br />

worship<br />

sound<br />

volunteers<br />

workstations.<br />

Attendees also<br />

saw the latest<br />

AV equipment in<br />

the Full Compass<br />

showroom.<br />

“We were<br />

<br />

pleased with the<br />

quality of the<br />

instruction that Fits & Starts provided<br />

for the ‘How-To’ Workshop,”<br />

dent<br />

of sales and marketing for Full<br />

Compass. “Our attendees learned<br />

everything they need to handle their<br />

church sound in a professional manner.<br />

We’re looking forward to hosting<br />

more workshops in the future.”<br />

Fits & Starts Productions travels<br />

more than 40,000 miles each<br />

year training house of worship AV<br />

volunteers in 36 U.S. cities.<br />

“I was enormously pleased to be<br />

able to work with such a stellar operation<br />

as Full Compass,” said Hector La<br />

Torre, managing partner at Fits & Starts<br />

Productions. “While we usually work<br />

with host churches, when the opportunity<br />

to work with Full Compass’ professional<br />

staff arose, we jumped at it.”<br />

JULY 2011 I MUSIC INC. I 17

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