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City Corporate & Business Plan - Municipal

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Chapter ñ 7 Final Report: Ambur <strong>Municipal</strong>ity<br />

7.3 CITIZENíS CHARTER<br />

As per the directions of the Government of Tamil Nadu, the <strong>Municipal</strong>ity has<br />

published its ëCitizens Charterí during 1998 to bring ULBs functioning closer to the<br />

people. The main focus of this charter is to introduce transparency, responsibility and<br />

user friendliness in its service provision and maintenance. The objectives of this<br />

chapter are to:<br />

Provide fast and quality services to citizens<br />

Inform the public about time limits to address the problems<br />

To provide transparency in administration<br />

7.4 INFORMATION CENTRE<br />

In order to provide all the relevant information to the town citizens, the <strong>Municipal</strong><br />

Office has a reception cum information centre which also supplies various forms<br />

required by public to submit applications to the ULB. This reduces the time required<br />

on the part of the public and also provides information needed by the people on<br />

the spot.<br />

7.5 STAFF STRENGTH POSITION AND VACANCY POSITION<br />

As of now, there are 213 personnels are working in various sections of the<br />

municipality against the sanctioned strength of 355 post. There are 142 vacancies in<br />

the proposed staff strength norms. The details are given in the table below:<br />

Table 7-1: Existing Staff Strength<br />

Sl. No Name of the Post (Service wise) Sanctioned strength<br />

General Service<br />

- 45 -<br />

Present staff<br />

strength<br />

1 Manager 1 1<br />

2 Accountant 1 1<br />

3 Assistants 2 2<br />

4 Junior Assistant 9 9<br />

5 Typist 2 1<br />

6 Record Clerk 1 2<br />

7 Revenue Inspector 1 2<br />

8 Revenue Assistant 8 8<br />

9 Data Entry Operator 1 1<br />

10 Office Assistant 6 6<br />

Engineering Service<br />

Total 32 33<br />

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