City Corporate & Business Plan - Municipal

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Chapter ñ 12 Final Report: Ambur Municipality Redressal of public grievances Environment management JNNURM, UIDSSMT, IHSDP, IHSDP & BSUP City Corporate Plan, Urban Development plans (Master plans, DDPs) Solid waste management. Disaster management Managerial development and effectiveness Public relations and Human resource development. Crisis management and Stress management Personality development and Motivation skill development Written and Oral Communication skills Committee members Tax appeal committee: tax assessment methods; interpretation 12.15 CAPACITY BUILDING FOR ULB STAFF of various laws, rules, regulations and statutes Contracts committee: procurement procedures; interpretation of various laws, rules, regulations and statutes Appointment committee: Interviewing skill and techniques The training areas identified for ULB staff in all position is classified as functional, managerial & behavior and attitude in short, medium and long term training. The details of the various training requirements for ULB staff are presented below. Table 12-8: Technical Assistance for ULB staff Category Identified Training areas Senior Management Staff People management skills Motivation and Interpersonal skills Leadership and Public relations Attitudes ñ both personal and organizational Team Building, Human resource development Goal setting, Budgeting Written and Oral Communication skills Effective use of computers especially for managerial decision making Proper interpretation and effective use of MIS reports Decision support systems Training in interpretation of various laws, rules, regulations and statutes Time management, Stress management Change management Effective urban management Management principles, Managerial development and effectiveness Interviewing skills Social management and urban poor management Citizen grievance handling Project appraisal, Project Management and project financing Contract management, Bid management, Costing Procurement procedures Pricing and tariffs/taxation methodologies Operations research - 129 - Voyants Solutions Private Limited
Chapter ñ 12 Final Report: Ambur Municipality Quality control Public private partnerships and opportunities for ULB in the same Reforms at the ULB level Financial and cost management Environment management Disaster management Solid waste management Systems management (improving citizen service and ULB efficiency) Strategic urban planning Performance management system and key result areas. Supervisory Staff Motivation and Interpersonal skill development Training for Operational staff Source: CMA Records. Effective use of computers Training in interpretation of various laws, rules, regulations and statutes Training for development of a positive attitude Citizen handling and grievance handling Managing urban poor, education and health services Implementation skills Training in developing a Performance Management Systems (PMS) and key Result Areas (KRA) Functional skills required in their respective function - Training in office Procedures - Training in computers - Training in team work Training in general office administration and management - Training in effective servicing - Training in communication - Training in equipment usage Table 12-9: Road map for Accounts & auditing and Institutional Management Sl.No Reforms 1 Accounts and Auditing with charted accountant I Appointing private charted accountant consultant Ii Closing of audit and accounts (Sept 30th) √ iii Online publication of audited statement (Oct 30 th ) 2 Institutional Management i Capacity Building for Elected Representatives ii Capacity Building for ULB staffs - 130 - Year of Implementation Year 1 Year 2 Year 3 Year 4 Year 5 √ √ Voyants Solutions Private Limited
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SWOT Analysis for Ambur Municipalit
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City Corporate & Business Plan - Municipal

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